MOUNTAIN VIEW, Calif.,
April 21, 2015 /PRNewswire/ -- Based
on its recent analysis of asset and energy management platforms for
small and medium enterprises (SMEs) in manufacturing, Frost &
Sullivan recognizes RtTech Software, Inc. (RtTech) with the 2015
North America Frost & Sullivan Award for Customer Value
Leadership. RtTech has demonstrated its commitment to enhancing the
overall customer experience by rolling out an advanced solution
portfolio comprising RtDuet, RtEMIS, and RtDuet Cloud. These
solutions not only ensure efficient maintenance of manufacturing
equipment, but also aid optimum performance, reduced downtime and,
importantly, low energy consumption.
Photo - http://photos.prnewswire.com/prnh/20150420/199738
While RtEMIS is designed to provide customers with a clear
picture of the energy consumption rates for individual machines and
systems, RtDuet is engineered for tracking the proper functioning
of equipment in manufacturing plants. RtDuet Cloud performs
functionalities similar to that of RtDuet, with the additional
flexibility of a cloud infrastructure. It measures, in real time, a
number of key performance indicators (KPIs) such as availability,
utilization, operating efficiency, overall equipment effectiveness
(OEE) and mean time between failures (MTBF).
Additionally, in response to customers' concerns regarding
price, RtTech Cloud has adopted a pricing model that does not
require a huge initial investment. Its reasonable monthly
subscription fees are attractive to a wide range of SMEs.
Similarly, RtEMIS guarantees high return on investment (ROI)
through a 5 percent to 50 percent reduction in energy usage, which
increases production efficiency and simultaneously decreases
operational expenditure.
RtDuet's value proposition is ensuring optimum equipment
availability and utilization within the manufacturing plant. It
analyzes the health of assets by acquiring real-time information
during a specific period, checking if the asset was inactive or
operating below the benchmark capacity, and drilling down to the
root cause of the problem. The actionable data points allow for the
validation of KPIs to streamline the business and maximize
output.
"In addition to advanced capabilities, RtTech Software also
focuses on presenting customers with a superior ownership
experience," said Frost & Sullivan Senior Research Analyst
Rahul Vijayaraghavan. "Its strong
analysis and intuitive visualization of data through graph
representations facilitate speedy decision-making."
From a security standpoint, the software maintains the
confidentiality and integrity of customer data at the highest
levels by using Microsoft Azure. Also, RtTech Software solutions
are built on the OSIsoft infrastructure, which offers great
flexibility for ease of configuration and implementation.
By virtue of its strong focus and persistence in catering to
customer needs, RtTech has recorded strong growth since its
inception. It grew by 40 percent in its first year, followed by
15-20 percent in the second year. It boasts a steady rise in net
revenues and has a business plan in place to boost revenue by 2.5
times in 2015.
RtTech Software has completed more than 55 installations across
14 countries, with primary focus on North
America and Australia. Its
partnership with Emerson Process Management (Emerson) has opened up
significant expansion opportunities in growing regions such as the
Middle East.
"In addition to exploring new markets to spearhead growth,
RtTech maintains strong relationships with existing customers by
assimilating customer feedback into its solution design," noted
Rahul. "For example, Emerson has combined RtTech's RtEMIS platform
capabilities into its Energy Management Information System to offer
customers an end-to-end solution to manage the amount of energy
used by a system and analyze its impact on the production line and
facility."
Overall, RtTech's emphasis on delivering superior customer
satisfaction, backed by a strong partner network and active
marketing processes, ensures higher operational efficiency and
consistent performance.
Each year, Frost & Sullivan presents this award to the
company that has demonstrated excellence in implementing strategies
that proactively create value for its customers with a focus on
enhancing the return on the investment that customers make in its
services or products. The award recognizes the company's inordinate
focus on augmenting the value that its customers receive, beyond
simply good customer service, leading to improved customer
retention and, ultimately, customer base expansion.
"The key to the long-term success of any company is its ability
to continuously nurture and enhance the value of its products to
its customers," said Frost & Sullivan Global President &
Managing Partner Krishna Srinivasan. "As such, Frost & Sullivan
is excited to recognize RtTech Software for its industry-leading
focus on improving customer ROI and experience with its asset and
energy management solutions for SMEs in manufacturing."
Frost & Sullivan Best Practices Awards recognize companies
in a variety of regional and global markets for demonstrating
outstanding achievement and superior performance in areas such as
leadership, technological innovation, customer service and
strategic product development. Industry analysts compare market
participants and measure performance through in-depth interviews,
analysis and extensive secondary research to identify best
practices in the industry.
About RtTech Software, Inc.
RtTech Software develops and markets industrial apps that
provide operational intelligence. RtTech offers two main solutions
– RtDuet, a real-time software app designed to improve asset
availability and utilization in industrial facilities like
manufacturing and power generation, and RtEMIS, an energy
management information system designed to help industrial
facilities reduce energy consumption. For more information please
visit www.rttechsoftware.com or follow on twitter @RtTechSoft.
Look for RtTech Software at the upcoming OSIsoft Users
Conference 2015 in San Francisco,
California from April 28 - May 1,
2015. RtTech will also be participating in the IndustryWeek
Best Plants Conference & Expo and MESA North American
Conference in Charlotte, North
Carolina from May 4 - 6,
2015.
Media:
Pablo Asiron
RtTech Software
P: 506.232.3791
E: pablo@rttechsoftware.com
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SOURCE Frost & Sullivan