Leading Health Services Provider Embraces IoT,
Securely Connecting Healthcare Devices, and Innovates with
Location-Enabled Mobile App for Improved Patient Experiences
Aruba, a Hewlett Packard Enterprise company (NYSE: HPE), today
announced that Faith Regional Health Services, a Nebraska-based
healthcare provider, has deployed an Aruba ESP-based network to
enable a host of capabilities that will help its physicians and
nurses deliver outstanding patient care. With its new
infrastructure, Faith Regional is enabling secure IoT for devices,
ensuring reliable connectivity across its entire hospital system
including its specialty clinics, and innovating with its new
location-enhanced Faith Regional Direct mobile app to provide new
services like easy navigation of its facilities to patients,
visitors, and staff.
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To improve the healthcare experience for
patients and families as well as physicians and staff, Faith
Regional launched a new mobile app, Faith Regional Direct, which is
powered by Aruba technology. Photo: Faith Regional Health
Services
Faith Regional includes a 128-bed acute care hospital, surgery
center, long-term care facility, and a multi-specialty physician
group comprised of over 100 providers in 27 specialities with
locations across northeastern Nebraska. In 2020, the health
provider earned a prestigious CHIME (College of Healthcare
Information Management Executives) Digital Health Most Wired award,
certifying Faith Regional as a level 9 out of 10 for effectively
applying technology in its clinical and business program to improve
healthcare in its community.
“Nearly everything implemented in the hospital setting has an IT
component,” said Faith Regional CIO, Brian Sterud. “This standard
requires a stable and secure infrastructure for day-to-day
operations and for continual improvement of our patients’ care and
experiences.”
When Faith Regional’s existing network infrastructure was unable
to provide the high levels of reliability and performance it
required, Sterud and his team turned to Aruba. The IT team deployed
Aruba Access Points (APs), Remote Access Points (RAPs) to enable
remote working and telemedicine, access switches, as well as CX
Series switches for their data center, ClearPass for wired and
wireless network access control (NAC) and policy management, and
Aruba Location-based Services to enable wayfinding through its new
mobile app.
ClearPass Securely Connects All Types of IoT Devices for
Optimal Patient Care
Faith Regional’s vision is that everything will be connected to
the network from smartphones and laptops to infusion pumps, imaging
devices like MRI machines and CT scanners, vital signs machines,
barcode scanners for matching patients to medications to ensure
correct dosing, and other diagnostic systems.
“It has become expected that almost anything new we add and use
in a healthcare setting has the ability to connect to our network,”
Sterud said. “So our Aruba infrastructure – in particular,
ClearPass – is critical for securely connecting these devices,
managing policies, and enabling better visibility and enforcement
capabilities. We really view ClearPass as the heartbeat of the
network, driving our digital transformation and enabling better
patient outcomes.”
Faith Regional is already seeing that the connection of
equipment that captures patient vitals to the network has automated
a previously labor-intensive process, allowing nurses more time to
care for their patients, and reducing errors associated with manual
data entry.
Location-enabled Mobile App Enhances Patient, Visitor and
Staff Experiences
To further improve the healthcare experience for patients and
families as well as physicians and staff, Faith Regional launched a
new mobile app, Faith Regional Direct, in December 2020. The mobile
app leverages Aruba Location Services including Meridian and the
location-ready Aruba APs to provide wayfinding on Faith Regional’s
main campus. Through the app, visitors can more easily navigate the
large and often confusing hospital campus. According to Shantell
Skalberg, Executive Director of Marketing, PR and Foundation for
Faith Regional, the app has been a huge success.
“We’re already seeing an enthusiastic response to the mobile app
and specifically, to the use of wayfinding on our main campus,”
Skalberg said. “In the near future, we’ll look to expand the app
and its navigation capabilities to other locations within our
health system, as well as possibly utilize our Aruba Location-based
Services for more use cases such as asset tracking.”
Clinics Use RAPs to Scale Telemedicine and Deliver Consistent
Experiences During the COVID-19 Crisis
Like most healthcare organizations, Faith Regional had to
respond to the COVID-19 pandemic quickly, ensuring patients had
access to telemedicine and that staff in remote clinics could
access the information and resources they needed from any location.
The Aruba RAPs played a significant role in allowing not only Faith
Regional’s speciality clinics, but also partner and affiliate
hospitals and clinics, to maintain productivity by providing access
to Faith Regional’s Epic EMR (Electronic Medical Records) system,
and by creating a consistent user experience across all locations.
This was particularly crucial when telehealth became a primary
vehicle for patient care during the pandemic. Although Faith
Regional had already begun to accelerate its telehealth program,
with the new Aruba network, the IT team was able to meet the
increased, pandemic-driven demand, and shattered its goals for
completed visits within the first few months.
As Faith Regional’s IT team continues to evolve its
infrastructure, Sterud says its guiding principle will always be
improving patient care and experiences.
“The bottom line is that having a more modern, advanced and
intelligent network lets us continue to innovate, resulting in
improved patient experiences and outcomes. That’s the primary
benefit Aruba delivers to our organization.”
About Aruba, a Hewlett Packard Enterprise company
Aruba, a Hewlett Packard Enterprise company, is the global
leader in secure, intelligent edge-to-cloud networking solutions
that use AI to automate the network, while harnessing data to drive
powerful business outcomes. With Aruba ESP (Edge Services Platform)
and as-a-service options, Aruba takes a cloud-native approach to
helping customers meet their connectivity, security, and financial
requirements across campus, branch, data center, and remote worker
environments, covering all aspects of wired, wireless LAN, and wide
area networking (WAN).
To learn more, visit Aruba at www.arubanetworks.com. For
real-time news updates, follow Aruba on Twitter and Facebook, and
for the latest technical discussions on mobility and Aruba
products, visit the Airheads Community at
community.arubanetworks.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20210309005109/en/
Kathleen Keith Aruba, a Hewlett Packard Enterprise company
+1-707-529-4507 kathleen.keith@hpe.com
Jennifer Miu Aruba, a Hewlett Packard Enterprise company +1
650-236-9532 jennifer.miu@hpe.com
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