NHTC Unlocks Scalable Multi-Gigabit Service Delivery with the Adtran End-to-End Fiber Broadband Solution
09 December 2022 - 12:00AM
Business Wire
Alabama co-op gains competitiveness with
Adtran’s market-leading cloud software and fiber access
technology
Adtran, Inc., the leading provider of next-generation
multi-gigabit fiber access and fiber extension solutions, today
announced that New Hope Telephone Cooperative (NHTC) is leveraging
the Adtran end-to-end fiber broadband solution to scale its network
dramatically. Adtran is helping NHTC launch competitive
multi-gigabit fiber broadband services, spend less time on network
operations and more time building its brand in a market that is
growing rapidly.
NHTC is based in New Hope, Alabama, where the population is
growing, and new broadband operators often enter the market. Due to
this growth, NHTC needed to dramatically scale its fiber broadband
solution to compete with large Tier 1 carriers. Adtran helped NHTC
get the equipment it needed in a very stringent timeline and
immediately offer multi-gigabit services to any customer
anywhere.
The Adtran end-to-end solution includes the Adtran Mosaic One
cloud software and Adtran Connected Home solutions, connected via
the Adtran 10G fiber access platform with Combo PON technology. The
flexible Combo PON technology enables NHTC to maintain support for
legacy GPON customers while offering multi-gigabit XGS-PON services
to existing and new subscribers. The Mosaic One intelligent SaaS
platform provides marketers with insights to assess customer
behavior and expertly guide their digital campaigns. It also
provides customer support teams and network engineers the ability
to quickly resolve customer issues, preempt impending network
issues and maximize customer satisfaction. In addition, the Adtran
service delivery gateways (SDGs) combined with AI-driven, adaptive
Wi-Fi powered by Plume, enable NHTC to deliver a multi-user,
multi-gigabit experience across the smart home.
“Being a rural broadband provider means you have to do more for
less, and that’s exactly what Adtran enables us to do. Mosaic One
allows us greater visibility into our entire access network as well
as the customer’s in-home experience, ensuring maximum broadband
uptime for our customers. It also reduces truck rolls by utilizing
our Network Operations Center (NOC) to remotely troubleshoot
subscriber issues,” said Daniel Martin, General Manager at NHTC.
“Knowledge is power, and that’s precisely what we get with Adtran.
Having access to network insights, customer trends and key
marketing metrics allows us to be much more proactive in
identifying network issues and customer needs.”
The Adtran Mosaic One cloud software also helps NHTC find new
customers and educate the local community on the benefits of its
all-fiber network. With so much competition in the region, Adtran
enables the co-op’s small marketing department to visualize
intelligent marketing data and more effectively communicate with
potential new customers.
“Adtran’s unique blend of fiber broadband solutions enables
service providers, like NHTC, to meet the needs of all existing and
potential subscribers with affordable and robust multi-gigabit
service choices,” said Brent Cancienne, Vice President, U.S.
Regional Sales at Adtran. “With Mosaic One, any service provider
can unlock subscriber and network insights that enhance the in-home
experience and improve network uptime, ultimately increasing
revenue for the service provider.”
For more information about Adtran’s end-to-end fiber broadband
solutions, please visit adtran.com/end-to-end-solutions.
About Adtran
Adtran, Inc. is a leading global provider of open, disaggregated
networking and communications solutions that enable voice, data,
video and internet communications across any network
infrastructure. From the cloud edge to the subscriber edge, Adtran
empowers communications service providers around the world to
manage and scale services that connect people, places, and things.
Adtran solutions are currently in use by service providers, private
enterprises, government organizations and millions of individual
users worldwide. Adtran, Inc. is a wholly owned subsidiary of
ADTRAN Holdings, Inc. (NASDAQ: ADTN and FSE: QH9). Find more at
Adtran, LinkedIn and Twitter.
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Ashley Schulte ashley.schulte@adtran.com
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