Alignment Health Plan Receives Top Star Rating in North Carolina, High Marks for California Plan Quality
18 October 2022 - 11:00PM
Alignment Health, a tech-enabled Medicare Advantage (MA) company,
today announced that its HMO plan in North Carolina has landed in
the top spot in its first year, earning a coveted 5-star rating out
of a possible 5 stars for 2023, while its California HMO plan
maintained a notable 4-star rating out of 5 stars, from the Centers
for Medicare & Medicaid Services (CMS). The more stars a plan
receives, the better the plan.
Alignment Health Plan, which entered North Carolina in 2021, is
one of two MA HMO plans in the state to achieve a 5-star rating,
representing excellent performance. According to CMS data, the plan
is one of only 57 MA plans nationwide to receive this distinction
in 2023, compared to 74 the year prior — an almost 23% drop.
Alignment’s HMO plan in California earned an overall 4 stars,
which is an above-average rating, in 2023, marking the sixth
consecutive year the plan has earned 4 stars or more. More than 90%
of Alignment members are enrolled in plans rated 4 stars and above,
meaning the vast majority of members consistently receive a
high-quality care experience, as defined under CMS star measurement
criteria.
“Our strong star ratings are due to our ongoing commitment to
putting seniors first and advancing their health experience,” said
John Kao, founder and CEO of Alignment Health. “Even as the number
of plans nationwide achieving 4- and 5-star ratings have dropped by
double-digit percentages since last year, the incredible work by
our Alignment teams helps ensure our plans stand out. And this is
just the beginning for us. We’re working closely with our provider
and service partners toward achieving 5 stars across 100% of our
plans, ensuring our members receive top-quality health care and
experience no matter where they live.”
Each year, CMS publishes the Medicare Advantage (Medicare Part
C) and Medicare Part D Star Ratings to help beneficiaries, their
families and caregivers compare the quality and performance of
health and drug plans. The Star ratings are based on factors that
include feedback from members, the number of members who left or
stayed with a plan, the number of complaints about a plan, and
provider feedback.
For 2023, Alignment Health Plan offers more value, access and
flexibility, available in 52 counties in six states, reaching 8.3
million Medicare-eligible adults.1 Enrollees can select from
Alignment’s diverse lineup of plans during the annual enrollment
period, which runs Oct. 15 through Dec. 7 for plan benefits
starting Jan. 1, 2023.
In North Carolina, Alignment Health Plan is available in 16
counties, reaching 628,476 Medicare-eligible adults. In California,
its plans will be available in 21 counties, reaching more than 5.4
million residents, or 82% of the state’s Medicare-eligible
population.
“Our members value our personalized approach and benefit greatly
from the top quality, coordinated care we offer, resulting in such
high marks,” said Dawn Maroney, CEO of Alignment Health Plan.
“Medicare-eligible adults have many options, and we’re grateful to
our members everywhere for entrusting us with their health care
needs.”
About Alignment HealthAlignment Health is
championing a new path in senior care that empowers members to age
well and live their most vibrant lives. A consumer brand name
of Alignment Healthcare (NASDAQ: ALHC), Alignment Health is
a tech-enabled Medicare Advantage company that offers
more than 40 benefits-rich, value-driven plans that serve 52
counties across four states. The company partners with
nationally recognized and trusted local providers to deliver
coordinated care. Every member also benefits from Alignment’s
customized care model, powered by its 24/7 concierge care team and
purpose-built technology, AVAⓇ. Based in California, the
company’s mission-focused team makes high-quality, low-cost care a
reality for members every day. As it scales its award-winning
plans nationwide, Alignment upholds its core values of leading with
a serving heart and putting the senior first. For more information,
visit www.alignmenthealth.com. Media
ContactPriya ShahmPR, Inc. for Alignment
Healthcarealignment@mpublicrelations.com
1Centers for Medicare & Medicaid Services Medicare
Advantage/Part D Contract and Enrollment Data, September 2022 MA
State/County
Penetration, https://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-Trends-and-Reports/MCRAdvPartDEnrolData/MA-State-County-Penetration
Y0141_23395EN_M
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