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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2022
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
Commission File Number: 1-34354
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
(Exact name of registrant as specified in its Charter)
Luxembourg98-0554932
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
33, Boulevard Prince Henri
L-1724 Luxembourg
Grand Duchy of Luxembourg
(Address of principal executive offices)
(352) 27 61 49 00
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, $1.00 par value
ASPSNASDAQ Global Select Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes   No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes   No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
Accelerated filer
Non-accelerated filer
Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes   No
As of October 28, 2022, there were 16,123,433 outstanding shares of the registrant’s common stock (excluding 9,289,315 shares held as treasury stock).


Table of Contents
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
FORM 10-Q
2

PART I — FINANCIAL INFORMATION
Item 1. Interim Condensed Consolidated Financial Statements (Unaudited)
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands, except per share data)
September 30,
2022
December 31,
2021
ASSETS
Current assets:
Cash and cash equivalents$63,812 $98,132 
Accounts receivable, net14,335 18,008 
Prepaid expenses and other current assets21,704 21,864 
Total current assets99,851 138,004 
Premises and equipment, net 4,970 6,873 
Right-of-use assets under operating leases5,965 7,594 
Goodwill55,960 55,960 
Intangible assets, net33,010 36,859 
Deferred tax assets, net6,023 6,386 
Other assets5,503 6,132 
Total assets$211,282 $257,808 
LIABILITIES AND DEFICIT
Current liabilities:
Accounts payable and accrued expenses$41,456 $46,535 
Deferred revenue4,050 4,342 
Other current liabilities 3,095 3,870 
Total current liabilities48,601 54,747 
Long-term debt244,844 243,637 
Deferred tax liabilities, net8,849 9,028 
Other non-current liabilities 17,508 19,266 
Commitments, contingencies and regulatory matters (Note 21)
Equity (deficit):
Common stock ($1.00 par value; 100,000 shares authorized, 25,413 issued and 16,117 outstanding as of September 30, 2022; 15,911 outstanding as of December 31, 2021)
25,413 25,413 
Additional paid-in capital148,197 144,298 
Retained earnings131,124 186,592 
Treasury stock, at cost (9,296 shares as of September 30, 2022 and 9,502 shares as of December 31, 2021)
(414,102)(426,445)
Altisource deficit(109,368)(70,142)
Non-controlling interests848 1,272 
Total deficit(108,520)(68,870)
Total liabilities and deficit$211,282 $257,808 
See accompanying notes to condensed consolidated financial statements.
3

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS
(in thousands, except per share data)
Three months ended
September 30,
Nine months ended
September 30,
2022202120222021
Revenue$38,380 $43,243 $118,317 $139,749 
Cost of revenue34,387 40,667 104,611 134,862 
Gross profit3,993 2,576 13,706 4,887 
Selling, general and administrative expenses14,556 16,604 43,055 52,046 
Loss from operations(10,563)(14,028)(29,349)(47,159)
Other income (expense), net:
Interest expense(4,349)(3,755)(11,439)(10,672)
Other income (expense), net459 (115)1,392 791 
Total other income (expense), net(3,890)(3,870)(10,047)(9,881)
Loss before income taxes and non-controlling interests(14,453)(17,898)(39,396)(57,040)
Income tax benefit (provision)197 (430)(2,210)(1,857)
Net loss(14,256)(18,328)(41,606)(58,897)
Net (income) loss attributable to non-controlling interests(133)59 (468)151 
Net loss attributable to Altisource$(14,389)$(18,269)$(42,074)$(58,746)
Loss per share:
Basic$(0.89)$(1.15)$(2.62)$(3.71)
Diluted$(0.89)$(1.15)$(2.62)$(3.71)
Weighted average shares outstanding:
Basic16,087 15,831 16,051 15,816 
Diluted16,087 15,831 16,051 15,816 
Comprehensive loss:
Comprehensive loss, net of tax$(14,256)$(18,328)$(41,606)$(58,897)
Comprehensive (income) loss attributable to non-controlling interests(133)59 (468)151 
Comprehensive loss attributable to Altisource$(14,389)$(18,269)$(42,074)$(58,746)
See accompanying notes to condensed consolidated financial statements.
4

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF EQUITY
(in thousands)
 Altisource Equity (Deficit)
Common stockAdditional paid-in capitalRetained earningsTreasury stock, at costNon-controlling interestsTotal
 Shares
Balance, December 31, 202025,413 $25,413 $141,473 $190,383 $(441,034)$1,209 $(82,556)
Net loss— — — (22,002)— 87 (21,915)
Distributions to non-controlling interest holders
— — — — — (1,395)(1,395)
Share-based compensation expense
— — 1,438 — — — 1,438 
Issuance of restricted share units and restricted shares— — — (5,905)5,905 — — 
Treasury shares withheld for the payment of tax on restricted share unit and restricted share issuances
— — — (3,586)2,756 — (830)
Balance, March 31, 202125,413 $25,413 $142,911 $158,890 $(432,373)$(99)$(105,258)
Net loss— — — (18,475)— (179)(18,654)
Distributions to non-controlling interest holders
— — — — — (356)(356)
Share-based compensation expense
— — 641 — — — 641 
Issuance of restricted share units and restricted shares— — — (4,574)4,574 — — 
Treasury shares withheld for the payment of tax on restricted share unit and restricted share issuances
— — — (571)474 — (97)
Balance, June 30, 202125,413 $25,413 $143,552 $135,270 $(427,325)$(634)$(123,724)
Net loss— — — (18,269)— (59)(18,328)
Distributions to non-controlling interest holders
— — — — — (53)(53)
Share-based compensation expense
— — 431 — — — 431 
Issuance of restricted share units and restricted shares — — — (84)84 — — 
Treasury shares withheld for the payment of tax on restricted share unit and restricted share issuances— — — (36)27 — (9)
Balance, September 30, 202125,413 $25,413 $143,983 $116,881 $(427,214)$(746)$(141,683)
See accompanying notes to condensed consolidated financial statements.
5

 Altisource Equity (Deficit)
Common stockAdditional paid-in capitalRetained earningsTreasury stock, at costNon-controlling interestsTotal
 Shares
Balance, December 31, 202125,413 $25,413 $144,298 $186,592 $(426,445)$1,272 $(68,870)
Net loss— — — (12,190)— 161 (12,029)
Distributions to non-controlling interest holders— — — — — (264)(264)
Share-based compensation expense— — 1,290 — — — 1,290 
Issuance of restricted share units and restricted shares— — — (6,560)6,560 — — 
Treasury shares withheld for the payment of tax on restricted share unit and restricted share issuances
— — — (4,046)3,032 — (1,014)
Balance, March 31, 202225,413 $25,413 $145,588 $163,796 $(416,853)$1,169 $(80,887)
Net loss— — — (15,495)— 174 (15,321)
Distributions to non-controlling interest holders— — — — — (486)(486)
Share-based compensation expense— — 1,289 — — — 1,289 
Issuance of restricted share units and restricted shares
— — — (2,384)2,384 — — 
Treasury shares withheld for the payment of tax on restricted share unit and restricted share issuances
— — — (38)29 — (9)
Balance, June 30, 202225,413 $25,413 $146,877 $145,879 $(414,440)$857 $(95,414)
Net loss— — — (14,389)— 133 (14,256)
Distributions to non-controlling interest holders— — — — — (142)(142)
Share-based compensation expense— — 1,320 — — — 1,320 
Issuance of restricted share units and restricted shares— — — (260)260 — — 
Treasury shares withheld for the payment of tax on restricted share unit and restricted share issuances— — — (106)78 — (28)
Balance, September 30, 202225,413 $25,413 $148,197 $131,124 $(414,102)$848 $(108,520)
See accompanying notes to condensed consolidated financial statements.
6

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
Nine months ended
September 30,
20222021
Cash flows from operating activities:  
Net loss$(41,606)$(58,897)
Adjustments to reconcile net loss to net cash used in operating activities:  
Depreciation and amortization2,700 3,479 
Amortization of right-of-use assets under operating leases2,254 6,340 
Amortization of intangible assets3,849 8,183 
Share-based compensation expense3,899 2,510 
Bad debt expense578 1,268 
Amortization of debt discount495 499 
Amortization of debt issuance costs712 623 
Deferred income taxes(329)
Loss on disposal of fixed assets117 
Other non-cash items— 137 
Changes in operating assets and liabilities:  
Accounts receivable3,095 1,846 
Prepaid expenses and other current assets160 598 
Other assets363 1,439 
Accounts payable and accrued expenses(5,014)(2,738)
Current and non-current operating lease liabilities(2,444)(6,958)
Other current and non-current liabilities(1,006)413 
Net cash used in operating activities(32,293)(41,133)
Cash flows from investing activities:  
Additions to premises and equipment(863)(1,125)
Proceeds from the sale of business346 3,000 
Net cash (used in) provided by investing activities(517)1,875 
Cash flows from financing activities:  
Proceeds from revolving credit facility— 20,000 
Debt issuance costs— (531)
Proceeds from convertible debt payable to related parties (Note 1)
— 1,200 
Distributions to non-controlling interests(892)(1,804)
Payments of tax withholding on issuance of restricted share units and restricted shares(1,051)(936)
Net cash (used in) provided by financing activities(1,943)17,929 
Net decrease in cash, cash equivalents and restricted cash(34,753)(21,329)
Cash, cash equivalents and restricted cash at the beginning of the period102,149 62,096 
Cash, cash equivalents and restricted cash at the end of the period$67,396 $40,767 
Supplemental cash flow information:  
Interest paid$10,167 $9,373 
Income taxes paid, net2,556 2,736 
Acquisition of right-of-use assets with operating lease liabilities797 6,976 
Reduction of right-of-use assets from operating lease modifications or reassessments(172)(5,665)
Non-cash investing and financing activities:  
Net decrease in payables for purchases of premises and equipment$(65)$(47)
The following table provides a reconciliation of cash, cash equivalents and restricted cash reported within the unaudited consolidated balance sheets and the unaudited consolidated statements of cash flows:
September 30, 2022September 30, 2021
Cash and cash equivalents$63,812 $36,492 
Restricted cash3,584 4,275 
Total cash, cash equivalents and restricted cash reported in the statements of cash flows$67,396 $40,767 
See accompanying notes to condensed consolidated financial statements.
7

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements
NOTE 1 — ORGANIZATION AND BASIS OF PRESENTATION
Description of Business
Altisource Portfolio Solutions S.A., together with its subsidiaries (which may be referred to as “Altisource,” the “Company,” “we,” “us” or “our”), is an integrated service provider and marketplace for the real estate and mortgage industries. Combining operational excellence with a suite of innovative services and technologies, Altisource helps solve the demands of the ever-changing markets we serve.
We are publicly traded on the NASDAQ Global Select Market under the symbol “ASPS.” We are organized under the laws of the Grand Duchy of Luxembourg.
Basis of Accounting and Presentation
The unaudited interim condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and with the instructions to Form 10-Q and Article 10 of Securities and Exchange Commission (“SEC”) Regulation S-X. Accordingly, these financial statements do not include all of the information and footnotes required by GAAP for complete consolidated financial statements. In the opinion of management, the interim data includes all normal recurring adjustments considered necessary to fairly state the results for the interim periods presented. The preparation of interim condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of our interim condensed consolidated financial statements, as well as the reported amounts of revenues and expenses during the reporting periods. Actual results could differ from those estimates. Intercompany transactions and accounts have been eliminated in consolidation.
Effective January 1, 2022, our reportable segments changed as a result of a change in the way our Chief Executive Officer (our chief operating decision maker) manages our businesses, allocates resources and evaluates performance, and the related changes in our internal organization. We now report our operations through two reportable segments: Servicer and Real Estate and Origination. In addition, we report Corporate and Others separately. Prior to the January 1, 2022 change in reportable segments, the Company operated with one reportable segment (total Company). Prior year comparable period segment disclosures have been restated to conform to the current year presentation. See Note 22 for a description of our business segments.
Altisource consolidates Best Partners Mortgage Cooperative, Inc., which is managed by The Mortgage Partnership of America, L.L.C. (“MPA”), a wholly-owned subsidiary of Altisource. Best Partners Mortgage Cooperative, Inc. is a mortgage cooperative doing business as Lenders One® (“Lenders One”). MPA provides services to Lenders One under a management agreement that ends on December 31, 2025 (with renewals for three successive five-year periods at MPA’s option).
The management agreement between MPA and Lenders One, pursuant to which MPA is the management company, represents a variable interest in a variable interest entity. MPA is the primary beneficiary of Lenders One as it has the power to direct the activities that most significantly impact the cooperative’s economic performance and the right to receive benefits from the cooperative. As a result, Lenders One is presented in the accompanying condensed consolidated financial statements on a consolidated basis and the interests of the members are reflected as non-controlling interests. As of September 30, 2022, Lenders One had total assets of $1.1 million and total liabilities of $0.8 million. As of December 31, 2021, Lenders One had total assets of $2.2 million and total liabilities of $1.4 million.
In 2019, Altisource created Pointillist, Inc. (“Pointillist”) and contributed the Pointillist® customer journey analytics business and $8.5 million to it. On May 27, 2021, Pointillist issued $1.3 million in principal of convertible notes to related parties with a maturity date of January 1, 2023. The notes bore interest at a rate of 7% per annum. The principal and unpaid accrued interest then outstanding under the notes (1) would automatically convert to Pointillist equity at the earlier of the time Pointillist receives proceeds of $5.0 million or more from the sale of its equity or January 1, 2023, or (2) are repaid in cash or converted into Pointillist common stock equity based on a $13.1 million Pointillist valuation (at the Lenders’ option) in the event of a corporate transaction or initial public offering of Pointillist. On December 1, 2021, the notes were converted to Pointillist equity and Altisource and other shareholders of Pointillist sold all of the equity interests in Pointillist (See Note 3 for additional information). Prior to the sale, Pointillist was owned by Altisource and management of Pointillist, with management of Pointillist owning a non-controlling interest representing 12.1% of the outstanding equity of Pointillist. Through December 1, 2021, Pointillist is presented in the accompanying condensed consolidated financial statements on a consolidated basis and the portion of Pointillist owned by Pointillist management is reported as non-controlling interests.
8

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
These interim condensed consolidated financial statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended December 31, 2021, as filed with the SEC on March 3, 2022.
Fair Value Measurements
Fair value is defined as an exit price, representing the amount that would be received for an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The three-tier hierarchy for inputs used in measuring fair value, which prioritizes the inputs used in the methodologies of measuring fair value for assets and liabilities, is as follows:
Level 1Quoted prices in active markets for identical assets and liabilities
Level 2Observable inputs other than quoted prices included in Level 1
Level 3Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of assets or liabilities
Financial assets and financial liabilities are classified based on the lowest level of input that is significant to the fair value measurements. Our assessment of the significance of a particular input to the fair value measurements requires judgment and may affect the valuation of the assets and liabilities being measured and their placement within the fair value hierarchy.
Future Adoption of New Accounting Pronouncements
In March 2020, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting and in January 2021, the FASB issued ASU No. 2021-01, Reference Rate Reform (Topic 848): Scope. This standard applies only to contracts, hedging relationships, and other transactions that reference the London Interbank Offered Rate (“LIBOR”) or another reference rate expected to be discontinued because of reference rate reform. This standard provides optional guidance for a limited period of time to ease the potential burden in accounting for (or recognizing the effects of) reference rate reform on financial reporting, in response to concerns about structural risks of interbank offered rates, and, particularly, the risk of cessation of LIBOR. This standard is effective from the period from March 12, 2020 through December 31, 2022. An entity may elect to apply the amendments for contract modifications as of any date from the beginning of an interim period that includes or is subsequent to March 12, 2020, or prospectively from a date within an interim period that includes or is subsequent to March 12, 2020, up to the date that the financial statements are available to be issued. Once elected for a topic or an industry subtopic, the standard must be applied prospectively for all eligible contract modifications for that topic or industry subtopic. The Company is currently evaluating the impact this guidance may have on its condensed consolidated financial statements.
NOTE 2 — CUSTOMER CONCENTRATION
Ocwen
Ocwen Financial Corporation (together with its subsidiaries, “Ocwen”) is a residential mortgage loan servicer of mortgage servicing rights (“MSRs”) it owns, including those MSRs in which others have an economic interest, and a subservicer of MSRs owned by others.
During the three and nine months ended September 30, 2022, Ocwen was our largest customer, accounting for 40% of our total revenue for the nine months ended September 30, 2022 (45% of our revenue for the third quarter of 2022). Ocwen purchases certain mortgage services from us under the terms of services agreements and amendments thereto (collectively, the “Ocwen Services Agreements”) with terms extending through August 2030. Certain of the Ocwen Services Agreements contain a “most favored nation” provision and also grant the parties the right to renegotiate pricing, among other things.
Revenue from Ocwen primarily consists of revenue earned from the loan portfolios serviced and subserviced by Ocwen when Ocwen engages us as the service provider, and revenue earned directly from Ocwen, pursuant to the Ocwen Services Agreements. For the nine months ended September 30, 2022 and 2021, we recognized revenue from Ocwen of $47.2 million and $44.7 million, respectively ($17.2 million and $13.6 million for the third quarter of 2022 and 2021, respectively). Revenue from Ocwen as a percentage of segment and consolidated revenue was as follows:
9

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
Three months ended September 30,Nine months ended
September 30,
2022202120222021
Servicer and Real Estate56 %51 %52 %50 %
Origination— %— %— %— %
Corporate and Others— %— %— %%
Consolidated revenue45 %31 %40 %32 %
We earn additional revenue related to the portfolios serviced and subserviced by Ocwen when a party other than Ocwen or the MSR owner selects Altisource as the service provider. For the nine months ended September 30, 2022 and 2021, we recognized revenue of $7.3 million and $7.4 million, respectively ($2.2 million and $1.9 million for the third quarter of 2022 and 2021, respectively), of such revenue. These amounts are not included in deriving revenue from Ocwen and revenue from Ocwen as a percentage of revenue discussed above.
As of September 30, 2022, accounts receivable from Ocwen totaled $4.9 million, $4.3 million of which was billed and $0.6 million of which was unbilled. As of December 31, 2021, accounts receivable from Ocwen totaled $3.0 million, $2.8 million of which was billed and $0.2 million of which was unbilled.
RITM
Rithm Capital Corp. (individually, together with one or more of its subsidiaries or one or more of its subsidiaries individually, “RITM”) (formerly New Residential Investment Corp., or “NRZ”) is a real estate investment trust that invests in and manages investments primarily related to residential real estate, including MSRs and excess MSRs.
Ocwen has disclosed that RITM is its largest client. As of June 30, 2022, approximately 18% of loans serviced and subserviced by Ocwen (measured in unpaid principal balance (“UPB”)) were related to RITM MSRs or rights to MSRs (the “Subject MSRs”).
RITM purchases brokerage services for real estate owned (“REO”) exclusively from us, irrespective of the subservicer, subject to certain limitations, for certain MSRs set forth in and pursuant to the terms of a Cooperative Brokerage Agreement, as amended, and related letter agreement (collectively, the “Brokerage Agreement”) with terms extending through August 2025.
For the nine months ended September 30, 2022 and 2021, we recognized revenue from RITM of $2.6 million and $2.4 million, respectively ($0.8 million and $0.7 million for the third quarter of 2022 and 2021, respectively), under the Brokerage Agreement. For the nine months ended September 30, 2022 and 2021, we recognized additional revenue of $10.4 million and $10.9 million, respectively ($3.0 million and $3.4 million for the third quarter of 2022 and 2021, respectively), relating to the Subject MSRs when a party other than RITM selects Altisource as the service provider.
NOTE 3 — SALE OF BUSINESSES
Pointillist Business
On October 6, 2021, Altisource and other shareholders of Pointillist entered into a definitive Stock Purchase Agreement (as amended, the “SPA”) to sell all of the equity interests in Pointillist to Genesys Cloud Services, Inc. (“Genesys”) for $150.0 million (the “Purchase Price”) (the “Transaction”). The Purchase Price consisted of (1) an up-front payment of $144.5 million, subject to certain adjustments, (2) $0.5 million deposited into an escrow account to be used to satisfy potential deficits between estimated closing date working capital and actual closing date working capital (the “Working Capital Escrow”), with excess amounts remaining after satisfying such deficits (if any) being paid to the sellers, and (3) $5.0 million deposited into an escrow account to satisfy certain Genesys indemnification claims that may arise on or prior to the first anniversary of the sale closing and, at Genesys’ election, any working capital deficits that exceed the Working Capital Escrow (the “Indemnification Escrow”), with the balance to be paid to the sellers thereafter. The Transaction closed on December 1, 2021. On a fully diluted basis, Altisource owned approximately 69% of the equity of Pointillist. After working capital and other applicable adjustments, Altisource received approximately $106.0 million from the sale of its Pointillist equity and the collection of outstanding receivables, with $102.2 million received at closing, approximately $0.3 million deposited into the Working Capital Escrow and approximately $3.5 million deposited into the Indemnification Escrow. The Working Capital Escrow was received in May 2022. The present value of the amounts in escrow is included in other current assets in the accompanying condensed consolidated balance sheets at a discounted value of $3.4 million and $3.6 million as of September 30, 2022 and December 31, 2021, respectively.
10

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
Rental Property Management Business
In August 2018, Altisource entered into an amendment to its agreements with Front Yard Residential Corporation (“RESI”) to sell Altisource’s rental property management business to RESI and permit RESI to internalize certain services that had been provided by Altisource. The proceeds from the transaction totaled $18.0 million, payable in two installments. The first installment of $15.0 million was received in August 2018 and the second installment of $3.0 million was received in January 2021.
NOTE 4 — ACCOUNTS RECEIVABLE, NET
Accounts receivable, net consists of the following:
(in thousands)September 30,
2022
December 31,
2021
Billed$13,384 $17,907 
Unbilled5,432 5,398 
18,816 23,305 
Less: Allowance for credit losses(4,481)(5,297)
Total$14,335 $18,008 
Unbilled accounts receivable consist primarily of certain real estate asset management, REO sales, title and closing services for which we generally recognize revenue when the service is provided but collect upon closing of the sale, and foreclosure trustee services, for which we generally recognize revenues over the service delivery period but bill following completion of the service. We also include amounts in unbilled accounts receivable that are earned during a month and billed in the following month.
We are exposed to credit losses through our sales of products and services to our customers which are recorded as accounts receivable, net on the Company’s condensed consolidated financial statements. We monitor and estimate the allowance for credit losses based on our historical write-offs, historical collections, our analysis of past due accounts based on the contractual terms of the receivables, relevant market and industry reports and our assessment of the economic status of our customers, if known. Estimated credit losses are written off in the period in which the financial asset is determined to be no longer collectible. There can be no assurance that actual results will not differ from estimates or that consideration of these factors in the future will not result in an increase or decrease to our allowance for credit losses.
Changes in the allowance for expected credit losses consist of the following:
Additions
(in thousands)Balance at Beginning of PeriodCharged to Expenses
Deductions Note (1)
Balance at End of Period
Allowance for expected credit losses:
Nine months ended September 30, 2022
$5,297 $578 $1,394 $4,481 
Twelve months ended December 31, 2021
5,581 1,354 1,638 5,297 
______________________________________
(1)    Amounts written off as uncollectible or transferred to other accounts or utilized.
11

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
NOTE 5 — PREPAID EXPENSES AND OTHER CURRENT ASSETS
Prepaid expenses and other current assets consist of the following:
(in thousands)September 30,
2022
December 31,
2021
Income taxes receivable$6,214 $8,403 
Maintenance agreements, current portion1,794 1,717 
Prepaid expenses3,614 2,865 
Surety bond collateral4,000 2,000 
Other current assets6,082 6,879 
Total$21,704 $21,864 
NOTE 6 — PREMISES AND EQUIPMENT, NET
Premises and equipment, net consists of the following:
(in thousands)September 30,
2022
December 31,
2021
Computer hardware and software$49,339 $50,452 
Leasehold improvements5,848 5,927 
Furniture and fixtures3,840 4,441 
Office equipment and other440 811 
59,467 61,631 
Less: Accumulated depreciation and amortization(54,497)(54,758)
Total$4,970 $6,873 
Depreciation and amortization expense amounted to $2.7 million and $3.5 million for the nine months ended September 30, 2022 and 2021, respectively ($0.9 million and $1.1 million for the third quarter of 2022 and 2021, respectively), and is included in cost of revenue for operating assets and in selling, general and administrative expenses for non-operating assets in the accompanying condensed consolidated statements of operations and comprehensive loss.
NOTE 7 — RIGHT-OF-USE ASSETS UNDER OPERATING LEASES, NET
Right-of-use assets under operating leases, net consists of the following:
(in thousands)September 30,
2022
December 31,
2021
Right-of-use assets under operating leases$12,529 $19,595 
Less: Accumulated amortization(6,564)(12,001)
Total$5,965 $7,594 
Amortization of operating leases was $2.3 million and $6.3 million for the nine months ended September 30, 2022 and 2021, respectively ($0.5 million and $1.8 million for the third quarter of 2022 and 2021, respectively), and is included in cost of revenue for operating assets and in selling, general and administrative expenses for non-operating assets in the accompanying condensed consolidated statements of operations and comprehensive loss.
12

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
NOTE 8 — GOODWILL AND INTANGIBLE ASSETS, NET
Goodwill
The following is a summary of goodwill by segment:
(in thousands)Servicer and Real EstateOriginationCorporate and OthersTotal
Balance as of September 30, 2022 and December 31, 2021
$30,681 $25,279 $— $55,960 
We determined that each reportable segment represents a reporting unit. Goodwill was allocated to each reporting unit based on the relative fair value of each of our reporting units.
Intangible Assets, net
Intangible assets, net consist of the following:
 
Weighted average estimated useful life
(in years)
Gross carrying amountAccumulated amortizationNet book value
(in thousands)September 30,
2022
December 31,
2021
September 30,
2022
December 31,
2021
September 30,
2022
December 31,
2021
Definite lived intangible assets:
Customer related intangible assets9$214,307 $214,307 $(196,844)$(194,594)$17,463 $19,713 
Operating agreement2035,000 35,000 (22,166)(20,854)12,834 14,146 
Trademarks and trade names169,709 9,709 (6,996)(6,709)2,713 3,000 
Total$259,016 $259,016 $(226,006)$(222,157)$33,010 $36,859 
Amortization expense for definite lived intangible assets was $3.8 million and $8.2 million for the nine months ended September 30, 2022 and 2021, respectively ($1.3 million and $2.7 million for the third quarter of 2022 and 2021, respectively). Forecasted annual definite lived intangible asset amortization expense for 2022 through 2026 is $5.1 million, $5.1 million, $5.1 million, $5.1 million and $4.9 million, respectively.
NOTE 9 — OTHER ASSETS
Other assets consist of the following:
(in thousands)September 30,
2022
December 31,
2021
Restricted cash$3,584 $4,017 
Security deposits825 1,043 
Other1,094 1,072 
Total$5,503 $6,132 
13

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
NOTE 10 — ACCOUNTS PAYABLE, ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES
Accounts payable and accrued expenses consist of the following:
(in thousands)September 30,
2022
December 31,
2021
Accounts payable$13,937 $15,978 
Accrued expenses - general14,920 13,653 
Accrued salaries and benefits10,711 12,254 
Income taxes payable1,888 4,650 
Total$41,456 $46,535 
Other current liabilities consist of the following:
(in thousands)September 30,
2022
December 31,
2021
Operating lease liabilities$2,303 $2,893 
Other792 977 
Total$3,095 $3,870 
NOTE 11 — LONG-TERM DEBT
Long-term debt consists of the following:
(in thousands)September 30,
2022
December 31,
2021
Senior secured term loans$247,204 $247,204 
Less: Debt issuance costs, net(1,053)(1,632)
Less: Unamortized discount, net(999)(1,494)
Total Senior secured term loans245,152 244,078 
Credit Facility— — 
Less: Debt issuance costs, net(308)(441)
Net Credit Facility(308)(441)
Total Long-term debt$244,844 $243,637 
Credit Agreement
Altisource Portfolio Solutions S.A. and its wholly-owned subsidiary, Altisource S.à r.l. entered into a credit agreement (the “Credit Agreement”) in April 2018 with Morgan Stanley Senior Funding, Inc., as administrative agent and collateral agent, and certain lenders. Under the Credit Agreement, Altisource borrowed $412.0 million in the form of Term B Loans and obtained a $15.0 million revolving credit facility. The Term B Loans mature in April 2024. Altisource terminated the revolving credit facility on December 1, 2021. Altisource Portfolio Solutions S.A. and certain subsidiaries are guarantors of the Term B Loans (collectively, the “Guarantors”).
There are no mandatory repayments of the Term B Loans except as set forth below until the April 2024 maturity when the balance is due. All amounts outstanding under the Term B Loans will become due on the earlier of (i) April 3, 2024, and (ii) the date on which the loans are declared to be due and owing by the administrative agent at the request (or with the consent) of the Required Lenders (as defined in the Credit Agreement; other capitalized terms, unless defined herein, are defined in the Credit Agreement) or as otherwise provided in the Credit Agreement upon the occurrence of any event of default.
14

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
In addition to the scheduled principal payments, subject to certain exceptions, the Term B Loans are subject to mandatory prepayment upon issuances of debt, certain casualty and condemnation events and sales of assets, as well as from a percentage of Consolidated Excess Cash Flow if our leverage ratio as of each year-end computation date is greater than 3.00 to 1.00, as calculated in accordance with the provisions of the Credit Agreement (the percentage increases if our leverage ratio exceeds 3.50 to 1.00).
Altisource may incur incremental indebtedness under the Credit Agreement from one or more incremental lenders, which may include existing lenders, in an aggregate incremental principal amount not to exceed $125.0 million, subject to certain conditions set forth in the Credit Agreement, including a sublimit of $80.0 million with respect to incremental revolving credit commitments and, after giving effect to the incremental borrowing, the Company’s leverage ratio does not exceed 3.00 to 1.00. The lenders have no obligation to provide any incremental indebtedness.
The Term B Loans bear interest at rates based upon, at our option, the Adjusted Eurodollar Rate or the Base Rate. Adjusted Eurodollar Rate term loans bear interest at a rate per annum equal to the sum of (i) the greater of (x) the Adjusted Eurodollar Rate for a three month interest period and (y) 1.00% plus (ii) 4.00%. Base Rate term loans bear interest at a rate per annum equal to the sum of (i) the greater of (x) the Base Rate and (y) 2.00% plus (ii) 3.00%. The interest rate as of September 30, 2022 was 6.25%.
The payment of all amounts owing by Altisource under the Credit Agreement is guaranteed by the Guarantors and is secured by a pledge of all equity interests of certain subsidiaries of Altisource, as well as a lien on substantially all of the assets of Altisource S.à r.l. and the Guarantors, subject to certain exceptions.
The Credit Agreement includes covenants that restrict or limit, among other things, our ability, subject to certain exceptions and baskets, to incur indebtedness; incur liens on our assets; sell, transfer or dispose of assets; make Restricted Junior Payments including share repurchases, dividends and repayment of junior indebtedness; make investments; dispose of equity interests of any Material Subsidiaries; engage in a line of business substantially different than existing businesses and businesses reasonably related, complimentary or ancillary thereto; amend material debt agreements or other material contracts; engage in certain transactions with affiliates; enter into sale/leaseback transactions; grant negative pledges or agree to such other restrictions relating to subsidiary dividends and distributions; make changes to our fiscal year; and engage in mergers and consolidations.
The Credit Agreement contains certain events of default including (i) failure to pay principal when due or interest or any other amount owing on any other obligation under the Credit Agreement within five days of becoming due, (ii) material incorrectness of representations and warranties when made, (iii) breach of certain other covenants, subject to cure periods described in the Credit Agreement, (iv) failure to pay principal or interest on any other debt that equals or exceeds $40.0 million when due, (v) default on any other debt that equals or exceeds $40.0 million that causes, or gives the holder or holders of such debt the ability to cause, an acceleration of such debt, (vi) occurrence of a Change of Control, (vii) bankruptcy and insolvency events, (viii) entry by a court of one or more judgments against us in an amount in excess of $40.0 million that remain unbonded, undischarged or unstayed for a certain number of days after the entry thereof, (ix) the occurrence of certain ERISA events and (x) the failure of certain Loan Documents to be in full force and effect. If any event of default occurs and is not cured within applicable grace periods set forth in the Credit Agreement or waived, all loans and other obligations could become due and immediately payable and the facility could be terminated.
As of September 30, 2022, debt issuance costs were $1.1 million, net of $3.5 million of accumulated amortization. As of December 31, 2021, debt issuance costs were $1.6 million, net of $2.9 million of accumulated amortization.
Credit Facility
On June 22, 2021 Altisource S.à r.l, a subsidiary of Altisource Portfolio Solutions S.A., entered into a revolving credit facility with a related party, STS Master Fund, Ltd. (“STS”) (the “Credit Facility”). STS is an investment fund managed by Deer Park Road Management Company, LP. Deer Park Road Management Company, LP owns approximately 24% of Altisource’s common stock as of September 30, 2022. Deer Park’s Chief Investment Officer and managing partner was a member of Altisource’s Board of Directors until his resignation on March 1, 2022. The replacement director appointed by the Board of Directors is a current employee of Deer Park. Under the terms of the Credit Facility, STS will make loans to Altisource from time to time, in amounts requested by Altisource and Altisource may voluntarily prepay all or any portion of the outstanding loans at any time. The Credit Facility provides Altisource the ability to borrow a maximum amount of $20.0 million through June 22, 2022, $15.0 million through June 22, 2023, and $10.0 million until the end of the term. Amounts that are repaid may be re-borrowed in accordance with the limitations set forth below.
15

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
Outstanding amounts borrowed pursuant to the Credit Facility will amortize over the three-year term as follows: on June 22, 2022, the difference between the then outstanding balance above $15.0 million and $15.0 million, on June 22, 2023, the difference between the then outstanding balance above $10.0 million and $10.0 million, and on June 22, 2024, the then outstanding balance of the loan will be due and payable by Altisource.
Borrowings under the Credit Facility bear interest at 9.00% per annum and are payable quarterly on the last business day of each March, June, September and December. In connection with the Credit Facility, Altisource is required to pay customary fees, including an upfront fee equal to $0.5 million at the initial extension of credit pursuant to the facility, an unused line fee of 0.5% and, an early termination fee in the event of a refinancing transaction.
Altisource’s obligations under the Credit Facility are secured by a lien on all equity in Altisource’s subsidiary incorporated in India, Altisource Business Solutions Private Limited, pursuant to a pledge agreement entered into by Altisource Asia Holdings Ltd I, a wholly owned Altisource subsidiary.
The Credit Facility contains additional representations, warranties, covenants, terms and conditions customary for transactions of this type, that restrict or limit, among other things, our ability to use the proceeds of credit only for general corporate purposes.
The Credit Facility contains certain events of default including (i) failure to pay principal when due or interest or any other amount owing on any other obligation under the Credit Facility within three business days of becoming due, (ii) failure to perform or observe any material provisions of the Credit Documents to be performed or complied with, (iii) material incorrectness of representations and warranties when made, (iv) default on any other debt that equals or exceeds $40.0 million that causes, or gives the holder or holders of such debt the ability to cause, an acceleration of such debt, (v) entry by a court of one or more judgments against us in an amount in excess of $40.0 million that remain unbonded, undischarged or unstayed for a certain number of days after the entry thereof, (vi) occurrence of a Change of Control, (vii) bankruptcy and insolvency events. If any event of default occurs and is not cured within applicable grace periods set forth in the Credit Facility or waived, all loans and other obligations could become due and immediately payable and the facility could be terminated.
As of September 30, 2022 and December 31, 2021, there was no outstanding debt under the Credit Facility. As of September 30, 2022 and December 31, 2021, debt issuance costs were $0.3 million, net of $0.2 million of accumulated amortization, and $0.4 million, net of $0.1 million of accumulated amortization, respectively.
NOTE 12 — OTHER NON-CURRENT LIABILITIES
Other non-current liabilities consist of the following:
(in thousands)September 30,
2022
December 31,
2021
Operating lease liabilities$3,800 $5,029 
Income tax liabilities13,588 14,156 
Deferred revenue36 — 
Other non-current liabilities84 81 
Total$17,508 $19,266 
16

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
NOTE 13 — FAIR VALUE MEASUREMENTS AND FINANCIAL INSTRUMENTS
The following table presents the carrying amount and estimated fair value of financial instruments and certain liabilities measured at fair value as of September 30, 2022 and December 31, 2021. The following fair values are estimated using market information and what the Company believes to be appropriate valuation methodologies under GAAP:
September 30, 2022December 31, 2021
(in thousands)Carrying amountFair valueCarrying amountFair value
Level 1Level 2Level 3Level 1Level 2Level 3
Assets:
Cash and cash equivalents$63,812 $63,812 $— $— $98,132 $98,132 $— $— 
Restricted cash3,584 3,584 — — 4,017 4,017 — — 
Short-term receivable3,433 — — 3,433 3,643 — — 3,643 
Liabilities:
Senior secured term loan247,204 — 200,235 — 247,204 — 224,956 — 
Fair Value Measurements on a Recurring Basis
Cash and cash equivalents and restricted cash are carried at amounts that approximate their fair values due to the highly liquid nature of these instruments and were measured using Level 1 inputs.
The fair value of our senior secured term loan is based on quoted market prices. Based on the frequency of trading, we do not believe that there is an active market for our debt. Therefore, the quoted prices are considered Level 2 inputs.
In connection with the sale of Pointillist on December 1, 2021, Altisource is scheduled to receive, assuming no indemnification claims, $3.5 million on the first anniversary of the sale closing and received $0.3 million from the Working Capital Escrow in May 2022 (See Note 3 for additional information). We measure short-term receivables without a stated interest rate based on the present value of the future payments.
There were no transfers between different levels during the periods presented.
Concentrations of Credit Risk
Financial instruments that subject us to concentrations of credit risk primarily consist of cash and cash equivalents and accounts receivable. Our policy is to deposit our cash and cash equivalents with larger, highly rated financial institutions. The Company derived 45% and 40% of its revenue from Ocwen for the three and nine months ended September 30, 2022, respectively (see Note 2 for additional information on Ocwen revenues and accounts receivable balance). The Company strives to mitigate its concentrations of credit risk with respect to accounts receivable by actively monitoring past due accounts and the economic status of larger customers, if known.
NOTE 14 — SHAREHOLDERS’ EQUITY AND SHARE-BASED COMPENSATION
Share Repurchase Program
On May 15, 2018, our shareholders approved the renewal and replacement of the share repurchase program previously approved by the shareholders on May 17, 2017. Under the program, we are authorized to purchase up to 4.3 million shares of our common stock, based on a limit of 25% of the outstanding shares of common stock on the date of approval, at a minimum price of $1.00 per share and a maximum price of $500.00 per share, for a period of five years from the date of approval. As of September 30, 2022, approximately 2.4 million shares of common stock remain available for repurchase under the program. There were no purchases of shares of common stock during the nine months ended September 30, 2022 and 2021. Luxembourg law limits share repurchases to the balance of Altisource Portfolio Solutions S.A. (unconsolidated parent company) retained earnings, less the value of shares repurchased. As of September 30, 2022, we can repurchase up to approximately $71 million of our common stock under Luxembourg law. Our Credit Agreement also limits the amount we can spend on share repurchases, which limit was approximately $421 million as of September 30, 2022, and may prevent repurchases in certain circumstances, including if our leverage ratio exceeds 3.50 to 1.00.
17

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
Share-Based Compensation
We issue share-based awards in the form of stock options, restricted shares and restricted share units for certain employees, officers and directors. We recognized share-based compensation expense of $3.9 million and $2.5 million for the nine months ended September 30, 2022 and 2021, respectively ($1.3 million and $0.4 million for the third quarter of 2022 and 2021, respectively). As of September 30, 2022, estimated unrecognized compensation costs related to share-based awards amounted to $4.0 million, which we expect to recognize over a weighted average remaining requisite service period of approximately 1.43 years.
Stock Options
Stock option grants are composed of a combination of service-based, market-based and performance-based options.
Service-Based Options. These options generally vest over three or four years with equal annual vesting and generally expire on the earlier of ten years after the date of grant or following termination of service. A total of 185 thousand service-based options were outstanding as of September 30, 2022.
Market-Based Options. These option grants generally have two components, each of which vests only upon the achievement of certain criteria. The first component, which we refer to as “ordinary performance” grants, generally consists of two-thirds of the market-based grant and begins to vest if the stock price is at least double the exercise price, as long as the stock price realizes a compounded annual gain of at least 20% over the exercise price. The remaining third of the market-based options, which we refer to as “extraordinary performance” grants, generally begins to vest if the stock price is at least triple the exercise price, as long as the stock price realizes a compounded annual gain of at least 25% over the exercise price. Market-based options vest in three or four year installments with the first installment vesting upon the achievement of the criteria and the remaining installments vesting thereafter in equal annual installments. Market-based options generally expire on the earlier of ten years after the date of grant or following termination of service, unless the performance criteria is met prior to termination of service or in the final three years of the option term, in which case vesting will generally continue in accordance with the provisions of the award agreement. A total of 96 thousand market-based options were outstanding as of September 30, 2022.
Performance-Based Options. These option grants generally will vest if certain specific financial measures are achieved; typically with one-fourth vesting on each anniversary of the grant date. The award of performance-based options is adjusted based on the level of achievement specified in the award agreements. If the performance criteria achieved is above threshold performance levels, participants generally have the opportunity to vest in 50% to 200% of the option grants, depending upon performance achieved. If the performance criteria achieved is below a certain threshold, the options are canceled. The options generally expire on the earlier of ten years after the date of grant or following termination of service, unless the performance criteria is met prior to termination of service in which case vesting will generally continue in accordance with the provisions of the award agreement. There were 450 thousand performance-based options outstanding as of September 30, 2022.
The Company granted 105 thousand stock options (at a weighted average exercise price of $11.86 per share) for the nine months ended September 30, 2022 (no comparative amount for the nine months ended September 30, 2021).
The fair values of the performance-based options are determined using the Black-Scholes option pricing model. The following assumptions were used to determine the fair values as of the grant date:
Nine months ended September 30, 2022
 Black-Scholes
Risk-free interest rate (%)1.62 
Expected stock price volatility (%)67.75 
Expected dividend yield— 
Expected option life (in years)6.00
Fair value$7.27 
We determined the expected option life of all service-based stock option grants using the simplified method, determined based on the graded vesting term plus the contractual term of the options, divided by two. We use the simplified method because we believe that our historical data does not provide a reasonable basis upon which to estimate expected option life.
18

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
The following table summarizes the grant date fair value of stock options that vested during the periods presented:
 Nine months ended September 30,
(in thousands, except per share data)20222021
Weighted average grant date fair value of stock options granted per share$8.19 $— 
Intrinsic value of options exercised— — 
Grant date fair value of stock options that vested1,031 1,203 
The following table summarizes the activity related to our stock options:
 Number of optionsWeighted average exercise price
Weighted average contractual term (in years)
Aggregate intrinsic value (in thousands)
Outstanding as of December 31, 2021687,339 $27.99 4.57$— 
Granted105,000 11.86 
Forfeited(61,800)59.07   
Outstanding as of September 30, 2022730,539 27.34 4.98131 
Exercisable as of September 30, 2022542,290 25.44 4.42— 
Other Share-Based Awards
The Company’s other share-based and similar types of awards are comprised of restricted shares and restricted share units. The restricted shares and restricted share units are comprised of a combination of service-based awards, performance-based awards, market-based awards and performance and market-based awards.
Service-Based Awards. These awards generally vest over one to four year periods with vesting in equal annual installments. A total of 402 thousand service-based awards were outstanding as of September 30, 2022.
Performance-Based Awards. These awards generally vest if certain specific financial measures are achieved; generally one-third vests on each anniversary of the grant date or cliff-vest on the third anniversary of the grant date. The number of performance-based restricted shares and restricted share units that may vest is based on the level of achievement as specified in the award agreements. If the performance criteria achieved is above certain financial performance levels and Altisource’s share performance is above certain established criteria, participants have the opportunity to vest in up to 150% of the restricted share unit award for certain awards. If the performance criteria achieved is below certain thresholds, the award is canceled. A total of 154 thousand performance-based awards were outstanding as of September 30, 2022.
Market-Based Awards. 50% of these awards generally vest if certain specific market conditions are achieved over a 30-day period and the remaining 50% of these awards generally vest on the one year anniversary of the initial vesting. The Company estimates the grant date fair value of these awards using a lattice (binomial) model. A total of 112 thousand market-based awards were outstanding as of September 30, 2022.
Performance-Based and Market-Based Awards. These awards generally vest if certain specific financial measures are achieved and if certain specific market conditions are achieved. If the performance criteria achieved is above certain financial performance levels and Altisource’s share performance is above certain established criteria, participants have the opportunity to vest in up to 300% of the restricted share unit award for certain awards. If the performance criteria or the market criteria is below certain thresholds, the award is canceled. The Company estimates the grant date fair value of these awards using a Monte Carlo simulation model. A total of 98 thousand performance-based and market-based awards were outstanding as of September 30, 2022.
The Company granted 440 thousand restricted share units (at a weighted average grant date fair value of $10.69 per share) during the nine months ended September 30, 2022. These grants include 46 thousand performance-based awards that include both a performance condition and a market condition and 46 thousand performance-based awards, for the nine months ended September 30, 2022. The Company granted 29 thousand performance-based awards that include both a performance condition and a market condition and 89 thousand performance-based awards, for the nine months ended September 30, 2021.
19

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
The following table summarizes the activity related to our restricted shares and restricted share units:
Number of restricted shares and restricted share units
Outstanding as of December 31, 2021677,175 
Granted440,072 
Issued(205,905)
Forfeited/canceled(145,377)
Outstanding as of September 30, 2022765,965 
NOTE 15 — REVENUE
We classify revenue in three categories: service revenue, revenue from reimbursable expenses and non-controlling interests. Service revenue consists of amounts attributable to our fee-based services. Reimbursable expenses and non-controlling interests are pass-through items for which we earn no margin. Reimbursable expenses consist of amounts we incur on behalf of our customers in performing our fee-based services that we pass directly on to our customers without a markup. Non-controlling interests represent the earnings of Lenders One, a consolidated entity that is a mortgage cooperative managed, but not owned, by Altisource. The Lenders One members’ earnings are included in revenue and reduced from net income to arrive at net income attributable to Altisource (see Note 1). Our services are provided to customers located in the United States. The components of revenue were as follows:
Three months ended
September 30,
Nine months ended
September 30,
(in thousands)2022202120222021
Service revenue$36,290 $41,626 $111,691 $133,672 
Reimbursable expenses1,957 1,416 6,158 5,365 
Non-controlling interests133 201 468 712 
Total$38,380 $43,243 $118,317 $139,749 
Disaggregation of Revenue
Disaggregation of total revenues by segment and major source was as follows:
Three months ended September 30, 2022
(in thousands)Revenue recognized when services are performed or assets are soldRevenue related to technology platforms and professional servicesReimbursable expenses revenueTotal revenue
Servicer and Real Estate$26,387 $2,633 $1,846 $30,866 
Origination7,392 11 111 7,514 
Total revenue$33,779 $2,644 $1,957 $38,380 
Three months ended September 30, 2021
(in thousands)Revenue recognized when services are performed or assets are soldRevenue related to technology platforms and professional servicesReimbursable expenses revenueTotal revenue
Servicer and Real Estate$23,785 $1,782 $1,226 $26,793 
Origination14,362 11 190 14,563 
Corporate and Others— 1,887 — 1,887 
Total revenue$38,147 $3,680 $1,416 $43,243 
20

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
Nine months ended September 30, 2022
(in thousands)Revenue recognized when services are performed or assets are soldRevenue related to technology platforms and professional servicesReimbursable expenses revenueTotal revenue
Servicer and Real Estate$77,947 $7,654 $5,748 $91,349 
Origination26,533 25 410 26,968 
Total revenue$104,480 $7,679 $6,158 $118,317 
Nine months ended September 30, 2021
(in thousands)Revenue recognized when services are performed or assets are soldRevenue related to technology platforms and professional servicesReimbursable expenses revenueTotal revenue
Servicer and Real Estate$77,898 $6,832 $4,854 $89,584 
Origination46,213 32 511 46,756 
Corporate and Others— 3,409 — 3,409 
Total revenue$124,111 $10,273 $5,365 $139,749 
Contract Balances
Our contract assets consist of unbilled accounts receivable (see Note 4). Our contract liabilities consist of current deferred revenue and other non-current liabilities as reported on the accompanying condensed consolidated balance sheets. Revenue recognized that was included in the contract liability at the beginning of the period was $3.7 million and $4.7 million for the nine months ended September 30, 2022 and 2021, respectively ($0.8 million and $0.9 million for the third quarter of 2022 and 2021, respectively).
NOTE 16 — COST OF REVENUE
Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service, operations and technology roles, fees paid to external providers related to the provision of services, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows:
Three months ended
September 30,
Nine months ended
September 30,
(in thousands)2022202120222021
Compensation and benefits$11,885 $15,171 $39,231 $55,655 
Outside fees and services15,319 16,891 42,573 52,473 
Technology and telecommunications4,656 6,391 14,844 18,972 
Reimbursable expenses1,957 1,416 6,158 5,365 
Depreciation and amortization570 798 1,805 2,397 
Total$34,387 $40,667 $104,611 $134,862 
21

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
NOTE 17 — SELLING, GENERAL AND ADMINISTRATIVE EXPENSES
Selling, general and administrative expenses include payroll and employee benefits associated with personnel employed in executive, sales and marketing, finance, technology, law, compliance, human resources, vendor management, facilities and risk management roles. This category also includes professional services fees, occupancy costs, marketing costs, depreciation and amortization of non-operating assets and other expenses. The components of selling, general and administrative expenses were as follows:
Three months ended
September 30,
Nine months ended
September 30,
(in thousands)2022202120222021
Compensation and benefits$7,388 $6,859 $19,093 $21,007 
Amortization of intangible assets1,281 2,673 3,849 8,183 
Professional services2,584 2,318 8,432 7,896 
Occupancy related costs1,008 2,182 4,049 7,652 
Marketing costs774 327 2,446 1,500 
Depreciation and amortization284 346 895 1,082 
Other1,237 1,899 4,291 4,726 
Total$14,556 $16,604 $43,055 $52,046 
NOTE 18 — OTHER INCOME (EXPENSE), NET
Other income (expense), net consists of the following:
Three months ended
September 30,
Nine months ended
September 30,
(in thousands)2022202120222021
Interest income (expense)$212 $— $318 $(28)
Other, net247 (115)1,074 819 
Total$459 $(115)$1,392 $791 
NOTE 19 — INCOME TAXES
We recognized an income tax (provision) benefit of $(2.2) million and $(1.9) million for the nine months ended September 30, 2022 and 2021, respectively ($0.2 million and $(0.4) million for the third quarter of 2022 and 2021, respectively). The income tax (provision) benefit for the three and nine months ended September 30, 2022 was driven by income tax expense on transfer pricing income from India, income tax benefit from losses in the United States, no tax benefit on the pretax loss from our Luxembourg operating company and uncertain tax positions.
22

ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
NOTE 20 — LOSS PER SHARE
Basic loss per share is computed by dividing loss available to common shareholders by the weighted average number of common shares outstanding for the period. Diluted net loss per share excludes all dilutive securities because their impact would be anti-dilutive, as described below.
Basic and diluted loss per share are calculated as follows:
Three months ended
September 30,
Nine months ended
September 30,
(in thousands, except per share data)2022202120222021
Net loss attributable to Altisource$(14,389)$(18,269)$(42,074)$(58,746)
Weighted average common shares outstanding, basic16,087 15,831 16,051 15,816 
Weighted average common shares outstanding, diluted16,087 15,831 16,051 15,816 
Loss per share:
Basic$(0.89)$(1.15)$(2.62)$(3.71)
Diluted$(0.89)$(1.15)$(2.62)$(3.71)
For the nine months ended September 30, 2022 and 2021, 1.3 million and 1.5 million, respectively (1.3 million and 1.3 million for the third quarter of 2022 and 2021, respectively), stock options, restricted shares and restricted share units, were excluded from the computation of loss per share, as a result of the following:
For both the nine months ended September 30, 2022 and 2021, 0.2 million (0.2 million for both the third quarter of 2022 and 2021), stock options, restricted shares and restricted share units were anti-dilutive and have been excluded from the computation of diluted loss per share because the Company incurred a net loss
For the nine months ended September 30, 2022 and 2021, 0.2 million and 0.3 million, respectively (0.2 million and 0.3 million for the third quarter of 2022 and 2021, respectively), stock options were anti-dilutive and have been excluded from the computation of diluted loss per share because their exercise price was greater than the average market price of our common stock
For the nine months ended September 30, 2022 and 2021, 0.9 million and 1.0 million, respectively (0.9 million and 0.8 million for the third quarter of 2022 and 2021, respectively), stock options, restricted shares and restricted share units, which begin to vest upon the achievement of certain market criteria related to our common stock price, performance criteria and a total shareholder return compared to the market benchmark, that have not yet been met in each period have been excluded from the computation of diluted loss per share
NOTE 21 — COMMITMENTS, CONTINGENCIES AND REGULATORY MATTERS
We record a liability for contingencies if an unfavorable outcome is probable and the amount of loss can be reasonably estimated, including expected insurance coverage. For proceedings where the reasonable estimate of loss is a range, we record a best estimate of loss within the range.
Litigation
We are currently involved in legal actions in the course of our business, some of which seek monetary damages. We do not believe that the outcome of these proceedings, both individually and in the aggregate, will have a material impact on our financial condition, results of operations or cash flows.
Regulatory Matters
Periodically, we are subject to audits, examinations and investigations by federal, state and local governmental authorities and receive subpoenas, civil investigative demands or other requests for information from such governmental authorities in connection with their regulatory or investigative authority. We are currently responding to such inquiries from governmental authorities relating to certain aspects of our business. We believe it is premature to predict the potential outcome or to estimate any potential financial impact in connection with these inquiries.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
Ocwen Related Matters
As discussed in Note 2, during the nine months ended September 30, 2022, Ocwen was our largest customer, accounting for 40% of our total revenue (45% of our revenue for the third quarter of 2022). Additionally, 6% of our revenue for the three and nine months ended September 30, 2022 was earned on the loan portfolios serviced by Ocwen, when a party other than Ocwen or the MSRs owner selected Altisource as the service provider.
Ocwen has disclosed that it is subject to a number of ongoing federal and state regulatory examinations, consent orders, inquiries, subpoenas, civil investigative demands, requests for information and other actions and is subject to pending and threatened legal proceedings, some of which include claims against Ocwen for substantial monetary damages. Previous regulatory actions against Ocwen have subjected Ocwen to independent oversight of its operations and placed certain restrictions on its ability to acquire servicing rights. Existing or future similar matters could result in adverse regulatory or other actions against Ocwen. In addition to the above, Ocwen may become subject to future adverse regulatory or other actions.
Ocwen has disclosed that RITM is its largest client. As of June 30, 2022, approximately 18% of loans serviced and subserviced by Ocwen (measured in UPB) were related to RITM MSRs or rights to MSRs.
The existence or outcome of Ocwen regulatory matters or the termination of the RITM sub-servicing agreement with Ocwen may have significant adverse effects on Ocwen’s business and/or our continuing relationship with Ocwen. For example, Ocwen may be required to alter the way it conducts business, including the parties it contracts with for services, it may be required to seek changes to its existing pricing structure with us, it may lose its non-government-sponsored enterprise (“GSE”) servicing rights or subservicing arrangements or may lose one or more of its state servicing or origination licenses. Additional regulatory actions or adverse financial developments may impose additional restrictions on or require changes in Ocwen’s business that could require it to sell assets or change its business operations. Any or all of these effects and others could result in our eventual loss of Ocwen as a customer or a reduction in the number and/or volume of services they purchase from us or the loss of other customers.
If any of the following events occurred, Altisource’s revenue could be significantly reduced and our results of operations could be materially adversely affected, including from the possible impairment or write-off of goodwill, intangible assets, property and equipment, other assets and accounts receivable:
Altisource loses Ocwen as a customer or there is a significant reduction in the volume of services they purchase from us
Ocwen loses, sells or transfers a significant portion of its GSE or Federal Housing Administration servicing rights or subservicing arrangements or remaining other servicing rights or subservicing arrangements and Altisource fails to be retained as a service provider
The contractual relationship between Ocwen and RITM changes significantly, including Ocwen’s sub-servicing arrangement with RITM expiring without renewal, and this change results in a change in our status as a provider of services related to the Subject MSRs
Ocwen loses state servicing licenses in states with a significant number of loans in Ocwen’s servicing portfolio
The contractual relationship between Ocwen and Altisource changes significantly or there are significant changes to our pricing to Ocwen for services from which we generate material revenue
Altisource otherwise fails to be retained as a service provider
Management cannot predict whether any of these events will occur or the amount of any impact they may have on Altisource.
Leases
We lease certain premises and equipment, primarily consisting of office space and information technology equipment. Certain of our leases include options to renew at our discretion or terminate leases early, and these options are considered in our determination of the expected lease term. Certain of our lease agreements include rental payments adjusted periodically for inflation. Our lease agreements generally do not contain any material residual value guarantees or material restrictive covenants. We sublease certain office space to third parties. Sublease income was $0.4 million and $0.6 million for the nine months ended September 30, 2022 and 2021, respectively (less than $0.1 million and $0.2 million for the third quarter of 2022 and 2021, respectively). The amortization periods of right-of-use assets are generally limited by the expected lease term. Our leases generally have expected lease terms at adoption of one to six years.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
Information about our lease terms and our discount rate assumption was as follows for the nine months ended September 30:
20222021
Weighted average remaining lease term (in years)3.153.28
Weighted average discount rate5.66 %6.24 %
Our lease activity during the period was as follows:
Three months ended
September 30,
Nine months ended
September 30,
(in thousands)2022202120222021
Operating lease costs:
Selling, general and administrative expense$586 $1,486 $2,217 $4,696 
Cost of revenue— 398 265 1,896 
Cash used in operating activities for amounts included in the measurement of lease liabilities$515 $1,690 $2,022 $7,143 
Short-term (twelve months or less) lease costs402 (343)827 (802)
Maturities of our lease liabilities as of September 30, 2022 are as follows:
(in thousands)Operating lease obligations
2022$557 
20232,233 
20241,715 
20251,233 
2026636 
Total lease payments6,374 
Less: interest(271)
Present value of lease liabilities$6,103 
Escrow Balances
We hold customers’ assets in escrow accounts at various financial institutions pending completion of certain real estate activities. These amounts are held in escrow accounts for limited periods of time and are not included in the accompanying condensed consolidated balance sheets. Amounts held in escrow accounts were $20.0 million and $27.5 million as of September 30, 2022 and December 31, 2021, respectively.
NOTE 22 — SEGMENT REPORTING
Our business segments are based upon our organizational structure, which focuses primarily on the services offered, and are consistent with the internal reporting used by our Chief Executive Officer (our chief operating decision maker) to evaluate operating performance and to assess the allocation of our resources.
Effective January 1, 2022, our reportable segments changed as a result of a change in the way our Chief Executive Officer (our chief operating decision maker) manages our businesses, allocates resources and evaluates performance, and the related changes in our internal organization. We now report our operations through two reportable segments: Servicer and Real Estate and Origination. In addition, we report Corporate and Others separately. Prior to the January 1, 2022 change in reportable segments, the Company operated with one reportable segment (total Company). Prior year comparable period segment disclosures have been restated to conform to the current year presentation.
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
The Servicer and Real Estate segment provides loan servicers and real estate investors with solutions and technologies that span the mortgage and real estate lifecycle. The Origination segment provides originators with solutions and technologies that span the mortgage origination lifecycle. Corporate and Others includes Pointillist (sold on December 1, 2021), interest expense and costs related to corporate functions including executive, infrastructure and certain technology groups, finance, law, compliance, human resources, vendor management, facilities, risk management, as well as eliminations between reportable segments.
Financial information for our segments is as follows:
 
Three months ended September 30, 2022
(in thousands)Servicer and Real EstateOriginationCorporate and OthersConsolidated Altisource
Revenue$30,866 $7,514 $— $38,380 
Cost of revenue22,082 7,654 4,651 34,387 
Gross profit (loss) 8,784 (140)(4,651)3,993 
Selling, general and administrative expenses2,931 2,399 9,226 14,556 
Income (loss) from operations5,853 (2,539)(13,877)(10,563)
Total other income (expense), net— (3,894)(3,890)
Income (loss) before income taxes and
non-controlling interests
$5,857 $(2,539)$(17,771)$(14,453)
 
Three months ended September 30, 2021
(in thousands)Servicer and Real EstateOriginationCorporate and OthersConsolidated Altisource
Revenue$26,793 $14,563 $1,887 $43,243 
Cost of revenue21,088 11,555 8,024 40,667 
Gross profit (loss) 5,705 3,008 (6,137)2,576 
Selling, general and administrative expenses3,289 1,586 11,729 16,604 
Income (loss) from operations2,416 1,422 (17,866)(14,028)
Total other income (expense), net— (3,872)(3,870)
Income (loss) before income taxes and
non-controlling interests
$2,418 $1,422 $(21,738)$(17,898)
 
Nine months ended September 30, 2022
(in thousands)Servicer and Real EstateOriginationCorporate and OthersConsolidated Altisource
Revenue$91,349 $26,968 $— $118,317 
Cost of revenue64,235 26,206 14,170 104,611 
Gross profit (loss) 27,114 762 (14,170)13,706 
Selling, general and administrative expenses9,227 6,739 27,089 43,055 
Income (loss) from operations17,887 (5,977)(41,259)(29,349)
Total other income (expense), net— (10,051)(10,047)
Income (loss) before income taxes and
non-controlling interests
$17,891 $(5,977)$(51,310)$(39,396)
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ALTISOURCE PORTFOLIO SOLUTIONS S.A.
Notes to Condensed Consolidated Financial Statements (Continued)
 
Nine months ended September 30, 2021
(in thousands)Servicer and Real EstateOriginationCorporate and OthersConsolidated Altisource
Revenue$89,584 $46,756 $3,409 $139,749 
Cost of revenue69,063 38,722 27,077 134,862 
Gross profit (loss) 20,521 8,034 (23,668)4,887 
Selling, general and administrative expenses10,709 4,468 36,869 52,046 
Income (loss) from operations9,812 3,566 (60,537)(47,159)
Total other income (expense), net— (9,887)(9,881)
Income (loss) before income taxes and
non-controlling interests
$9,818 $3,566 $(70,424)$(57,040)
(in thousands)Servicer and Real EstateOriginationCorporate and OthersConsolidated Altisource
Total assets:
September 30, 2022$64,885 $54,501 $91,896 $211,282 
December 31, 202161,832 59,741 136,235 257,808 
Our services are provided to customers primarily located in the United States. Premises and equipment, net consist of the following, by country:
(in thousands)September 30,
2022
December 31,
2021
Luxembourg$2,812 $3,883 
United States779 1,932 
India1,314 999 
Uruguay65 59 
Total$4,970 $6,873 
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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Management’s discussion and analysis of financial condition and results of operations (“MD&A”) is a supplement to the accompanying interim condensed consolidated financial statements and is intended to provide a reader of our financial statements with a narrative from the perspective of management on our businesses, current developments, financial condition, results of operations and liquidity. Our MD&A should be read in conjunction with our Form 10-K for the year ended December 31, 2021 filed with the Securities and Exchange Commission (“SEC”) on March 3, 2022.
FORWARD-LOOKING STATEMENTS
This Form 10-Q contains forward-looking statements within the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements may relate to, among other things, future events or our future performance or financial condition. Words such as “anticipate,” “intend,” “expect,” “may,” “could,” “should,” “would,” “plan,” “estimate,” “believe,” “predict,” “potential” or “continue” or the negative of these terms and comparable terminology are intended to identify such forward-looking statements. Such statements are based on expectations as to the future and are not statements of historical fact. Furthermore, forward-looking statements are not guarantees of future performance and involve a number of assumptions, risks and uncertainties that could cause actual results to differ materially. The following are examples of such items and are not intended to be all inclusive:
assumptions related to sources of liquidity and the adequacy of financial resources;
assumptions about our ability to grow our business, including executing on our strategic initiatives;
assumptions about our ability to improve margins and affect anticipated expense reductions in response to lower revenue due to COVID-19 or other factors;
assumptions about the variable nature of our cost structure that would allow us to realign our cost structure in line with revenue;
assumptions regarding the impact of seasonality;
assumptions regarding the impacts of the COVID-19 pandemic and the timeliness and effectiveness of actions taken in response thereto;
estimates regarding our effective tax rate; and
estimates regarding our reserves and valuations.
Important factors that could cause actual results to differ materially from those suggested by the forward-looking statements include, but are not limited to, the risks discussed in the Risk Factors section of our Form 10-K for the year ended December 31, 2021 including:
the timing of the anticipated increase in default related referrals following the expiration of foreclosure and eviction moratoriums, forbearance programs and temporary governmental or servicer loss mitigation requirements, the timing of the expiration of such moratoriums, programs and requirements, and any other delays occasioned by government, investor or servicer actions;
our ability to retain Ocwen Financial Corporation (together with its subsidiaries, “Ocwen”) as a customer or our ability to receive the anticipated volume of referrals from Ocwen;
our ability to retain Rithm Capital Corp. (individually, together with one or more of its subsidiaries, or one or more of its subsidiaries individually, “RITM”) (formerly New Residential Investment Corp., or “NRZ”) as a customer or our ability to receive the anticipated volume of referrals from RITM;
our ability to comply with material agreements if a change of control is deemed to have occurred including, among other things, through the formation of a shareholder group, which may cause a termination event or event of default under certain of our agreements;
our ability to execute on our strategic plan;
our ability to retain our existing customers, expand relationships and attract new customers;
our ability to comply with governmental regulations and policies and any changes in such regulations and policies;
our ability to develop, launch and gain market acceptance of new solutions or recoup our investments in developing such new solutions;
the level of loan delinquencies and charge-offs;
the level of origination volume;
technology incidents, data breaches and cybersecurity risks;
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significant changes in tax regulations and interpretations in the countries, states and local jurisdictions in which we operate; and
the risks and uncertainties related to pandemics, epidemics or other force majeure events, including the COVID-19 pandemic, and associated impacts on the economy, supply chain, transportation, movement of people, availability of vendors and demand for our products or services as well as increased costs, recommendations or restrictions imposed by governmental entities, changes in relevant business practices undertaken or imposed by our clients, vendors or regulators, impacts on contracts and client relationships and potential litigation exposure.
We caution the reader not to place undue reliance on these forward-looking statements as they reflect our view only as of the date of this report. We are under no obligation (and expressly disclaim any obligation) to update or alter any forward-looking statements contained herein to reflect any change in our expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based.
OVERVIEW
Our Business
When we refer to “Altisource,” the “Company,” “we,” “us” or “our” we mean Altisource Portfolio Solutions S.A., a Luxembourg société anonyme, or public limited liability company, and its subsidiaries.
We are an integrated service provider and marketplace for the real estate and mortgage industries. Combining operational excellence with a suite of innovative services and technologies, Altisource helps solve the demands of the ever-changing markets we serve.
Effective January 1, 2022, our reportable segments changed as a result of a change in the way our Chief Executive Officer (our chief operating decision maker) manages our businesses, allocates resources and evaluates performance, and the related changes in our internal organization. We now report our operations through two reportable segments: Servicer and Real Estate and Origination. In addition, we report Corporate and Others separately. Prior to the January 1, 2022 change in reportable segments, the Company operated with one reportable segment (total Company). Prior year comparable period segment disclosures have been restated to conform to the current year presentation.
The Servicer and Real Estate segment provides loan servicers and real estate investors with solutions and technologies that span the mortgage and real estate lifecycle. Within the Servicer and Real Estate segment we provide:
Solutions
Our Solutions business includes property preservation and inspection services, title insurance (as an agent) and settlement services, real estate valuation services, foreclosure trustee services, and residential and commercial construction inspection and risk mitigation services.
Marketplace
Our Marketplace business includes the Hubzu® online real estate auction platform and real estate auction, real estate brokerage and asset management services.
Technology and software-as-a-service (“SaaS”) Products
Our Technology and SaaS Products business includes Equator® (a SaaS-based technology to manage real estate owned (“REO”), short sales, foreclosure, bankruptcy and eviction processes), Vendorly Invoice (a vendor invoicing and payment system), RentRange® (a single family rental data, analytics and rent-based valuation solution), REALSynergy® (a commercial loan servicing platform), and NestRangeTM (an automated valuation model and analytics solution).
The Origination segment provides originators with solutions and technologies that span the mortgage origination lifecycle. Within the Origination segment we provide:
Solutions
Our Solutions business includes title insurance (as an agent) and settlement services, real estate valuation services, and loan fulfillment, certification and certification insurance services.
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Lenders One
Our Lenders One business includes management services provided to the Best Partners Mortgage Cooperative, Inc., doing business as Lenders One® (“Lenders One”), and certain loan manufacturing and capital markets services provided to the members of the Lenders One cooperative.
Technology and SaaS Products
Our Technology and SaaS Products business includes Vendorly Monitor (a vendor management platform), Lenders One Loan Automation (“LOLA”) (a marketplace to order services and a tool to automate components of the loan manufacturing process), TrelixAITM (technology to manage the workflow and automate components of the loan fulfillment, pre and post-close quality control and service transfer processes), ADMS (a document management and data analytics delivery platform), and automated valuation technology.
Corporate and Others includes Pointillist, Inc. (“Pointillist”) (sold on December 1, 2021), interest expense and costs related to corporate functions including executive, infrastructure and certain technology groups, finance, law, compliance, human resources, vendor management, facilities, risk management and eliminations between reportable segments.
We classify revenue in three categories: service revenue, revenue from reimbursable expenses and non-controlling interests. In evaluating our performance, we focus on service revenue. Service revenue consists of amounts attributable to our fee-based services. Reimbursable expenses and non-controlling interests are pass-through items for which we earn no margin. Reimbursable expenses consist of amounts we incur on behalf of our customers in performing our fee-based services that we pass directly on to our customers without a markup. Non-controlling interests represent the earnings of Lenders One. Lenders One is a mortgage cooperative managed, but not owned, by Altisource. The Lenders One members’ earnings are included in revenue and reduced from net income to arrive at net income attributable to Altisource.
Strategy and Core Businesses
We are focused on becoming the premier provider of mortgage and real estate marketplaces and related technology enabled solutions to a broad and diversified customer base of residential real estate and loan investors, servicers, and originators. The real estate and mortgage marketplaces represent very large markets, and we believe our scale and suite of offerings provide us with competitive advantages that could support our growth. As we navigate the COVID-19 pandemic and its impacts on our business, we continue to evaluate our strategy and core businesses and seek to position our businesses to provide long term value to our customers and shareholders.
Each of our business segments provides Altisource the potential to grow and diversify our customer and revenue base. We believe these business segments address very large markets and directly leverage our core competencies and distinct competitive advantages. Our business segments and strategic initiatives follow:
Servicer and Real Estate:
Through our offerings that support residential real estate and loan investors and servicers, we provide a suite of solutions and technologies intended to meet their growing and evolving needs. We are focused on growing referrals from our existing customer base and attracting new customers to our offerings. We have a customer base that includes government-sponsored enterprises (“GSEs”), asset managers, and several large bank and non-bank servicers including Ocwen and RITM. We believe we are one of only a few providers with a broad suite of servicer solutions, nationwide coverage and scalability. Further, we believe we are well positioned to gain market share from existing and new customers as they consolidate to larger, full-service providers or outsource services that have historically been performed in-house.
Origination:
Through our offerings that support mortgage loan originators (or other similar mortgage market participants), we provide a suite of solutions and technologies to meet the evolving and growing needs of lenders, mortgage purchasers and securitizers. We are focused on growing business from our existing customer base, attracting new customers to our offerings and developing new offerings. We have a customer base that includes the Lenders One cooperative members, which includes independent mortgage bankers, credit unions, and banks, as well as bank and non-bank loan originators. We believe our suite of services, technologies and unique access to the members of the Lenders One mortgage cooperative position us to grow our relationships with our existing customer base by growing membership of Lenders One, increasing member adoption of existing solutions and developing and cross-selling new offerings. Further, we believe we are well positioned to gain market share from existing and new customers as customers and prospects look to Lenders One to help them improve their profitability and better compete.
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Corporate and Others includes Pointillist (sold on December 1, 2021), interest expense and costs related to corporate functions including executive, infrastructure and certain technology groups, finance, law, compliance, human resources, vendor management, facilities, risk management and eliminations between reportable segments. We developed the Pointillist business through our consumer analytics capabilities. On December 1, 2021, the shareholders of Pointillist sold all of the equity interests in Pointillist to Genesys Cloud Services, Inc. for $150.0 million. On a fully diluted basis, we owned approximately 69% of the equity of Pointillist. After working capital and other applicable adjustments, we received approximately $106.0 million from the sale of our Pointillist equity and the collection of outstanding receivables, with $102.2 million received at closing, approximately $0.3 million deposited into the Working Capital Escrow and approximately $3.5 million deposited into the Indemnification Escrow. The Working Capital Escrow was received on May 9, 2022.
COVID-19 Pandemic Impacts
In response to the COVID-19 pandemic, beginning in March 2020, various governmental entities and servicers implemented unprecedented foreclosure and eviction moratoriums, forbearance programs and loss mitigation measures to help mitigate the impact to borrowers and renters. As a result of these measures and other related actions, industrywide foreclosure initiations were 89% lower for the nine months ended September 2021 compared to the same pre-COVID-19 period in 2019 and foreclosure sales were 79% lower for the same periods. The Federal government’s foreclosure moratorium expired on July 1, 2021 and the Consumer Financial Protection Bureau’s (“CFPB’s”) temporary loss mitigation measures expired on December 31, 2021. Despite the expiration of such governmental measures, we believe servicers are proceeding slowly with foreclosure initiations for borrowers in default. Industrywide foreclosure initiations were 386% higher for the nine months ended September 2022 compared to the same period in 2021, although still 45% lower than the same pre-COVID-19 period in 2019. Industrywide foreclosure sales were 45% higher for the nine months ended September 2022 compared to the same period in 2021, although still 69% lower than the same pre-COVID-19 period in 2019. The decline in foreclosure initiations and foreclosure sales throughout the pandemic, partially offset by the restart of the default market, significantly decreased default related referrals to Altisource and continues to negatively impact virtually all of Altisource’s default related services revenue.
At the same time, beginning in March 2020 the Federal Reserve lowered the target for the federal funds rate to 0% to 0.25% and bought billions of dollars of mortgage backed securities on the secondary market to reduce interest rates. As a result of the lower interest rate environment, mortgage originations were 25% higher for the nine months ended September 30, 2021 compared to the same period in 2020 (according to the Mortgage Bankers Association) driving higher demand for origination related services. In November of 2021, the Federal Reserve began reducing the volume of mortgage backed securities it was purchasing and ended its monthly purchases in March 2022. Additionally, the Federal Reserve increased the target for the federal funds rate several times in 2022, most recently to 3.75% to 4.00% in November 2022. As a result of the higher interest rate environment, mortgage originations were 46% lower for the nine months ended September 30, 2022 compared to the same period in 2021 (according to the Mortgage Bankers Association).
We cannot predict the duration of the pandemic and future governmental and industry measures. Based on the expirations of the Federal government’s foreclosure and eviction moratoriums and the CFPB’s rules on temporary loss mitigation measures, we believe the demand for our Default business will grow. We estimate that in today’s environment it typically takes on average two years to convert foreclosure initiations to foreclosure sales and six months to market and sell the REO. Due to this timing, we anticipate that our later stage foreclosure auction and REO asset management services will not fully benefit from the early 2022 higher foreclosure initiations until late 2023 or early 2024. We further anticipate that despite the forecasted decline in origination volumes in 2022 compared to 2021 and increases in the target federal funds rate, our Lenders One business within our Origination segment may outperform the market for the full year compared to 2021 from new customer wins, and cross selling existing and new offerings to customers that are intended to help reduce their costs.
During 2021 and 2022, to address lower revenue, we worked to (1) reduce our cost structure, (2) maintain the infrastructure to deliver default related services for our customer base and support the anticipated increase in demand following the expiration of the moratoriums and forbearance plans and CFPB’s rules on temporary loss mitigation measures, (3) grow Lenders One membership, launch new solutions and increase customer adoption of our solutions to accelerate the growth of our origination business, and (4) generate cash from the 2021 sale of Pointillist.
Share Repurchase Program
On May 15, 2018, our shareholders approved the renewal and replacement of the share repurchase program previously approved by the shareholders on May 17, 2017. Under the program, we are authorized to purchase up to 4.3 million shares of our common stock, based on a limit of 25% of the outstanding shares of common stock on the date of approval, at a minimum price of $1.00 per share and a maximum price of $500.00 per share, for a period of five years from the date of approval. As of September 30, 2022, approximately 2.4 million shares of common stock remain available for repurchase under the program. There were no purchases of shares of common stock during the nine months ended September 30, 2022 and 2021. Luxembourg
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law limits share repurchases to the balance of Altisource Portfolio Solutions S.A. (unconsolidated parent company) retained earnings, less the value of shares repurchased. As of September 30, 2022, we can repurchase up to approximately $71 million of our common stock under Luxembourg law. Our senior secured term loan agreement also limits the amount we can spend on share repurchases, which limit was approximately $421 million as of September 30, 2022, and may prevent repurchases in certain circumstances, including if our leverage ratio exceeds 3.50 to 1.00.
Ocwen Related Matters
During the nine months ended September 30, 2022, Ocwen was our largest customer, accounting for 40% of our total revenue for the nine months ended September 30, 2022 (45% of our revenue for the third quarter of 2022). Additionally, 6% of our revenue for the three and nine months ended September 30, 2022 was earned on the loan portfolios serviced by Ocwen, when a party other than Ocwen or the mortgage servicing rights (“MSRs”) owner selected Altisource as the service provider.
Ocwen has disclosed that it is subject to a number of ongoing federal and state regulatory examinations, consent orders, inquiries, subpoenas, civil investigative demands, requests for information and other actions and is subject to pending and threatened legal proceedings, some of which include claims against Ocwen for substantial monetary damages. Previous regulatory actions against Ocwen have subjected Ocwen to independent oversight of its operations and placed certain restrictions on its ability to acquire servicing rights. Existing or future similar matters could result in adverse regulatory or other actions against Ocwen. In addition to the above, Ocwen may become subject to future adverse regulatory or other actions.
Ocwen has disclosed that RITM is its largest client. As of June 30, 2022, approximately 18% of loans serviced and subserviced by Ocwen (measured in unpaid principal balance) were related to RITM MSRs or rights to MSRs.
The existence or outcome of Ocwen regulatory matters or the termination of the RITM sub-servicing agreement with Ocwen may have significant adverse effects on Ocwen’s business and/or our continuing relationship with Ocwen. For example, Ocwen may be required to alter the way it conducts business, including the parties it contracts with for services, it may be required to seek changes to its existing pricing structure with us, it may lose its non-GSE servicing rights or subservicing arrangements or may lose one or more of its state servicing or origination licenses. Additional regulatory actions or adverse financial developments may impose additional restrictions on or require changes in Ocwen’s business that could require it to sell assets or change its business operations. Any or all of these effects and others could result in our eventual loss of Ocwen as a customer or a reduction in the number and/or volume of services they purchase from us or the loss of other customers.
If any of the following events occurred, Altisource’s revenue could be significantly reduced and our results of operations could be materially adversely affected, including from the possible impairment or write-off of goodwill, intangible assets, property and equipment, other assets and accounts receivable:
Altisource loses Ocwen as a customer or there is a significant reduction in the volume of services they purchase from us
Ocwen loses, sells or transfers a significant portion of its GSE or Federal Housing Administration servicing rights or subservicing arrangements or remaining other servicing rights or subservicing arrangements and Altisource fails to be retained as a service provider
The contractual relationship between Ocwen and RITM changes significantly, including Ocwen’s sub-servicing arrangement with RITM expiring without renewal, and this change results in a change in our status as a provider of services related to the RITM MSRs or rights to MSRs
Ocwen loses state servicing licenses in states with a significant number of loans in Ocwen’s servicing portfolio
The contractual relationship between Ocwen and Altisource changes significantly or there are significant changes to our pricing to Ocwen for services from which we generate material revenue
Altisource otherwise fails to be retained as a service provider
Management cannot predict whether any of these events will occur or the amount of any impact they may have on Altisource. We are seeking to diversify and grow our revenue and customer base and we have a sales and marketing strategy to support these efforts. Moreover, in the event one or more of these events materially negatively impact Altisource, we believe the variable nature of our cost structure would allow us to realign our cost structure to address some of the impact to revenue and that current liquidity would be sufficient to meet our working capital, capital expenditures, debt service and other cash needs. There can be no assurance that our plans will be successful or our operations will be profitable.
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Factors Affecting Comparability
The following items impact the comparability of our results:
Industrywide foreclosure initiations were 386% higher for the nine months ended September 30, 2022 compared to the same period in 2021 as the foreclosure market begins to normalize following the Federal government’s foreclosure moratorium expiration on July 1, 2021 and the CFPB’s temporary loss mitigation measures expiration on December 31, 2021.
Industrywide foreclosure sales were 45% higher for the nine months ended September 30, 2022, compared to the same period in 2021.
Industrywide mortgage originations were 46% lower for the nine months ended September 30, 2022 compared to the same period in 2021 resulting from a higher interest rate environment.
On December 1, 2021 the shareholders of Pointillist, a majority owned subsidiary of Altisource, sold all of the equity interests in Pointillist. For the three and nine months ended 2021, service revenue from Pointillist was $1.9 million and $3.4 million, respectively, and loss before income taxes and non-controlling interest was $1.9 million and $6.3 million, respectively (no comparative amounts for the three and nine months ended September 30, 2022).
The Company recognized an income tax (provision) benefit of $(2.2) million and $(1.9) million for the nine months ended September 30, 2022 and 2021, respectively ($0.2 million and $(0.4) million for the third quarter of 2022 and 2021, respectively). The income tax (provision) benefit for the three and nine months ended September 30, 2022 was driven by income tax expense on transfer pricing income from India, income tax benefit from losses in the United States, no tax benefit on the pretax loss from our Luxembourg operating company and uncertain tax positions.
33

CONSOLIDATED RESULTS OF OPERATIONS
Summary Results
The following is a discussion of our consolidated results of operations for the periods indicated. For a more detailed discussion of the factors that affected the results of our business segments in these periods, see “Segment Results of Operations” below.
The following table sets forth information on our consolidated results of operations:
Three months ended September 30,
Nine months ended September 30,
(in thousands, except per share data)20222021% Increase (decrease)20222021% Increase (decrease)
Service revenue
Servicer and Real Estate$29,020 $25,567 14 $85,601 $84,730 
Origination7,270 14,172 (49)26,090 45,533 (43)
Corporate and Others— 1,887 (100)— 3,409 (100)
Total service revenue36,290 41,626 (13)111,691 133,672 (16)
Reimbursable expenses1,957 1,416 38 6,158 5,365 15 
Non-controlling interests133 201 (34)468 712 (34)
Total revenue38,380 43,243 (11)118,317 139,749 (15)
Cost of revenue34,387 40,667 (15)104,611 134,862 (22)
Gross profit3,993 2,576 55 13,706 4,887 180 
Selling, general and administrative expenses14,556 16,604 (12)43,055 52,046 (17)
Loss from operations(10,563)(14,028)25 (29,349)(47,159)38 
Other income (expense), net:
Interest expense(4,349)(3,755)16 (11,439)(10,672)
Other income (expense), net459 (115)N/M1,392 791 76 
Total other income (expense), net(3,890)(3,870)(10,047)(9,881)
Loss before income taxes and non-controlling interests(14,453)(17,898)19 (39,396)(57,040)31 
Income tax benefit (provision)197 (430)(146)(2,210)(1,857)19 
Net loss(14,256)(18,328)22 (41,606)(58,897)29 
Net (income) loss attributable to non-controlling interests(133)59 N/M(468)151 (410)
Net loss attributable to Altisource$(14,389)$(18,269)21 $(42,074)$(58,746)28 
Margins:   
Gross profit/service revenue11 %%12 %% 
Loss from operations/service revenue(29)%(34)%(26)%(35)% 
Loss per share:
Basic$(0.89)$(1.15)23 $(2.62)$(3.71)29 
Diluted$(0.89)$(1.15)23 $(2.62)$(3.71)29 
Weighted average shares outstanding:
Basic16,087 15,831 16,051 15,816 
Diluted16,087 15,831 16,051 15,816 
_____________________________________
N/M — not meaningful.
34

Revenue
We recognized service revenue of $111.7 million for the nine months ended September 30, 2022, a 16% decrease compared to the nine months ended September 30, 2021 ($36.3 million for the third quarter of 2022, a 13% decrease compared to the third quarter of 2021).
The increase in service revenue in the Servicer and Real Estate segment for the nine months ended September 30, 2022 is primarily from higher revenue in our Marketplace and Technology and SaaS Products businesses, partially offset by lower revenue in our Solutions business. The increase in the Marketplace business is driven by a higher number of homes sold, partially offset by lower average sales prices and lower commission rate from a higher percentage of foreclosure auctions. The increase in the Technology and SaaS Products business is from higher professional services revenue in the Equator business. The decline in our Solutions business is primarily driven by fewer preservation referrals per property in the Field Services business, largely offset by higher revenues from our other Solutions businesses. Revenue in the other Solutions businesses grew as the default market began to recover following the expiration of the pandemic related borrower relief measures. For the three months ended September 30, 2022, the increase in service revenue is driven by increases across all our Solutions, Marketplace and Technology and SaaS Products businesses as the default market continues to recover.
The decrease in service revenue in the Origination segment for the three and nine months ended September 30, 2022 is primarily driven by the overall market decline in mortgage originations. The decline in Lenders One revenue is lower than the overall market decline as we gained traction with our solutions that are designed to help our members save money. The decline in the Solutions business revenue was greater than the overall market decline as customers transitioned services in-house to retain their employees in some of our Solutions businesses and a greater percentage of revenue in some of these businesses was derived from refinance transactions which declined faster than the market.
The decrease in service revenue in Corporate and Other is from the December 2021 Pointillist sale.
We recognized reimbursable expense revenue of $6.2 million for the nine months ended September 30, 2022, a 15% increase compared to the nine months ended September 30, 2021 ($2.0 million for the third quarter of 2022, a 38% increase compared to the third quarter of 2021). The increase in reimbursable expenses for the three and nine months ended September 30, 2022 is largely due to a higher volume of asset resolution and asset management activities.
Certain of our revenues can be impacted by seasonality. More specifically, revenues from property sales, loan originations and certain property preservation services in Field Services typically tend to be at their lowest level during the fall and winter months and at their highest level during the spring and summer months. However, as a result of the pandemic and related measures, the seasonal impact to revenue may not follow historical patterns.
Cost of Revenue and Gross Profit
Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service, operations and technology roles, fees paid to external providers related to the provision of services, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets.
Cost of revenue consists of the following:
Three months ended September 30,
Nine months ended September 30,
(in thousands)20222021% Increase (decrease)20222021% Increase (decrease)
Compensation and benefits$11,885 $15,171 (22)$39,231 $55,655 (30)
Outside fees and services15,319 16,891 (9)42,573 52,473 (19)
Technology and telecommunications4,656 6,391 (27)14,844 18,972 (22)
Reimbursable expenses1,957 1,416 38 6,158 5,365 15 
Depreciation and amortization570 798 (29)1,805 2,397 (25)
Cost of revenue$34,387 $40,667 (15)$104,611 $134,862 (22)
We recognized cost of revenue of $104.6 million for the nine months ended September 30, 2022, a 22% decrease compared to the nine months ended September 30, 2021 ($34.4 million for the third quarter of 2022, a 15% decrease compared to the third quarter of 2021). Compensation and benefits for the three and nine months ended September 30, 2022 decreased primarily due to cash cost savings measures taken in 2021, the December 2021 sale of Pointillist and from lower service revenue in the Origination segment. Outside fees and services for the nine months ended September 30, 2022 decreased primarily from lower
35

service revenue in the Origination segment, as discussed in the revenue section above, and from lower Field Services revenue in the Solutions business of the Servicer and Real Estate segment. In addition, the increases in reimbursable expenses are consistent with the changes in reimbursable expense revenue discussed in the revenue section above.
Gross profit increased to $13.7 million, representing 12% of service revenue, for the nine months ended September 30, 2022 compared to $4.9 million, representing 4% of service revenue, for the nine months ended September 30, 2021 (increased to $4.0 million, representing 11% of service revenue, for the third quarter of 2022, compared to $2.6 million, representing 6% of service revenue, for the third quarter of 2021). Gross profit as a percentage of service revenue for the three and nine months ended September 30, 2022 increased compared to the three and nine months ended September 30, 2021 primarily due to revenue mix with higher revenue from the higher margin businesses in Servicer and Real Estate, the December 1, 2021 Pointillist sale and our COVID-19 cash cost savings measures, partially offset by lower gross profit margin in the Origination business from lower revenue.
Selling, General and Administrative Expenses
Selling, general and administrative (“SG&A”) expenses includes payroll for personnel employed in executive, sales and marketing, finance, technology, law, compliance, human resources, vendor management, facilities and risk management roles. This category also includes professional services fees, occupancy costs, marketing costs, depreciation and amortization of non-operating assets and other expenses.
SG&A expenses consist of the following:
Three months ended September 30,
Nine months ended September 30,
(in thousands)20222021% Increase (decrease)20222021% Increase (decrease)
Compensation and benefits$7,388 $6,859 $19,093 $21,007 (9)
Occupancy related costs1,008 2,182 (54)4,049 7,652 (47)
Amortization of intangible assets1,281 2,673 (52)3,849 8,183 (53)
Professional services2,584 2,318 11 8,432 7,896 
Marketing costs774 327 137 2,446 1,500 63 
Depreciation and amortization284 346 (18)895 1,082 (17)
Other1,237 1,899 (35)4,291 4,726 (9)
Selling, general and administrative expenses$14,556 $16,604 (12)$43,055 $52,046 (17)
SG&A expenses for the nine months ended September 30, 2022 of $43.1 million decreased by 17% compared to the nine months ended September 30, 2021 ($14.6 million for the third quarter of 2022, a 12% decrease compared to the third quarter of 2021). Compensation and benefits for the nine months ended September 30, 2022 decreased primarily due to cash cost savings initiatives. Occupancy related costs for the three and nine months ended September 30, 2022 decreased primarily from facility consolidation initiatives. Amortization of intangible assets for the three and nine months ended September 30, 2022 decreased from the completion of the amortization period of certain intangible assets during 2021. The decreases for the nine months ended September 30, 2022 are partially offset by increases in marketing costs from Lenders One convention activities that were cancelled in first quarter of 2021 due to the pandemic.
Loss from Operations
Loss from operations for the nine months ended September 30, 2022 was $(29.3) million, representing (26)% of service revenue, compared to $(47.2) million, representing (35)% of service revenue, for the nine months ended September 30, 2021 (increased to $(10.6) million, representing (29)% of service revenue, for the third quarter of 2022, compared to $(14.0) million, representing (34)% of service revenue for the third quarter of 2021). Loss from operations as a percentage of service revenue improved for the three and nine months ended September 30, 2022 compared to the three and nine months ended September 30, 2021, primarily as a result of higher gross profit margins and, for the nine months ended September 30, 2022, the percentage reduction in SG&A expenses in excess of the percentage change in revenue, discussed above.
Other Income (Expense), net
Other income (expense), net principally includes interest expense and other non-operating gains and losses.
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Other income (expense), net was $(10.0) million for the nine months ended September 30, 2022 compared to $(9.9) million for the nine months ended September 30, 2021 ($(3.9) million for the third quarter of 2022 and $(3.9) million for the third quarter of 2021). The change for the nine months ended September 30, 2022 is primarily driven by an increase of $0.8 million in interest expense driven by higher interest rate on our Credit Facility partially offset by higher interest income and foreign currency exchange gains. For the three months ended September 30, 2022, higher interest expense from higher interest rates on our Credit Facility was largely offset by higher interest income and foreign currency exchange gains.
Income Tax Provision
We recognized an income tax (provision) benefit of $(2.2) million and $(1.9) million for the nine months ended September 30, 2022 and 2021, respectively ($0.2 million and $(0.4) million for the third quarter of 2022 and 2021, respectively). The income tax (provision) benefit for the three and nine months ended September 30, 2022 was driven by income tax expense on transfer pricing income from India, income tax benefit from losses in the United States, no tax benefit on the pretax loss from our Luxembourg operating company and uncertain tax positions.
37

SEGMENT RESULTS OF OPERATIONS
The following section provides a discussion of pretax results of operations of our business segments. Transactions between segments are accounted for as third party arrangements for purposes of presenting segment results of operations.
Financial information for our segments was as follows:
 
Three months ended September 30, 2022
(in thousands)Servicer and Real EstateOriginationCorporate and OthersConsolidated Altisource
Revenue    
Service revenue$29,020 $7,270 $— $36,290 
Reimbursable expenses1,846 111 — 1,957 
Non-controlling interests— 133 — 133 
30,866 7,514 — 38,380 
Cost of revenue22,082 7,654 4,651 34,387 
Gross profit (loss) 8,784 (140)(4,651)3,993 
Selling, general and administrative expenses2,931 2,399 9,226 14,556 
Income (loss) from operations5,853 (2,539)(13,877)(10,563)
Total other income (expense), net— (3,894)(3,890)
Income (loss) before income taxes and
non-controlling interests
$5,857 $(2,539)$(17,771)$(14,453)
Margins:
Gross profit (loss) /service revenue30 %(2)%N/M11 %
Income (loss) from operations/service revenue20 %(35)%N/M(29)%
_____________________________________
N/M — not meaningful.
 
Three months ended September 30, 2021
(in thousands)Servicer and Real EstateOriginationCorporate and OthersConsolidated Altisource
Revenue    
Service revenue$25,567 $14,172 $1,887 $41,626 
Reimbursable expenses1,226 190 — 1,416 
Non-controlling interests— 201 — 201 
26,793 14,563 1,887 43,243 
Cost of revenue21,088 11,555 8,024 40,667 
Gross profit (loss) 5,705 3,008 (6,137)2,576 
Selling, general and administrative expenses3,289 1,586 11,729 16,604 
Income (loss) from operations2,416 1,422 (17,866)(14,028)
Total other income (expense), net— (3,872)(3,870)
Income (loss) before income taxes and
non-controlling interests
$2,418 $1,422 $(21,738)$(17,898)
Margins:
Gross profit (loss) /service revenue22 %21 %(325)%%
Income (loss) from operations/service revenue%10 %N/M(34)%
_____________________________________
N/M — not meaningful.
38

 
Nine months ended September 30, 2022
(in thousands)Servicer and Real EstateOriginationCorporate and OthersConsolidated Altisource
Revenue    
Service revenue$85,601 $26,090 $— $111,691 
Reimbursable expenses5,748 410 — 6,158 
Non-controlling interests— 468 — 468 
91,349 26,968 — 118,317 
Cost of revenue64,235 26,206 14,170 104,611 
Gross profit (loss) 27,114 762 (14,170)13,706 
Selling, general and administrative expenses9,227 6,739 27,089 43,055 
Income (loss) from operations17,887 (5,977)(41,259)(29,349)
Total other income (expense), net— (10,051)(10,047)
Income (loss) before income taxes and
non-controlling interests
$17,891 $(5,977)$(51,310)$(39,396)
Margins:
Gross profit (loss) /service revenue32 %%N/M12 %
Income (loss) from operations/service revenue21 %(23)%N/M(26)%
_____________________________________
N/M — not meaningful.
 
Nine months ended September 30, 2021
(in thousands)Servicer and Real EstateOriginationCorporate and OthersConsolidated Altisource
Revenue    
Service revenue$84,730 $45,533 $3,409 $133,672 
Reimbursable expenses4,854 511 — 5,365 
Non-controlling interests— 712 — 712 
89,584 46,756 3,409 139,749 
Cost of revenue69,063 38,722 27,077 134,862 
Gross profit (loss) 20,521 8,034 (23,668)4,887 
Selling, general and administrative expenses10,709 4,468 36,869 52,046 
Income (loss) from operations9,812 3,566 (60,537)(47,159)
Total other income (expense), net— (9,887)(9,881)
Income (loss) before income taxes and
non-controlling interests
$9,818 $3,566 $(70,424)$(57,040)
Margins:
Gross profit (loss) /service revenue24 %18 %N/M%
Income (loss) from operations/service revenue12 %%N/M(35)%
_____________________________________
N/M — not meaningful.
39

Servicer and Real Estate
Revenue
Revenue by line of business was as follows:
Three months ended September 30,
Nine months ended September 30,
(in thousands)20222021% Increase (decrease)20222021% Increase (decrease)
Service revenue:   
Solutions$19,418 $17,432 11 $54,178 $54,841 (1)
Marketplace6,727 6,138 10 23,014 22,215 
Technology and SaaS Products2,875 1,997 44 8,409 7,674 10 
Total service revenue29,020 25,567 14 85,601 84,730 
Reimbursable expenses:
Solutions915 781 17 2,416 2,739 (12)
Marketplace931 445 109 3,332 2,115 58 
Total reimbursable expenses1,846 1,226 51 5,748 4,854 18 
Total revenue$30,866 $26,793 15 $91,349 $89,584 
We recognized service revenue of $85.6 million for the nine months ended September 30, 2022, a 1% increase compared to the nine months ended September 30, 2021 ($29.0 million for the third quarter of 2022, a 14% increase compared to the third quarter of 2021). We also recognized reimbursable expense revenue of $5.7 million for the nine months ended September 30, 2022, an 18% increase compared to the nine months ended September 30, 2021 ($1.8 million for the third quarter of 2022, a 51% increase compared to the third quarter of 2021). The increase in service revenue in the Servicer and Real Estate segment for the nine months ended September 30, 2022 is primarily from higher revenue in our Marketplace and Technology and SaaS Products businesses, partially offset by lower revenue in our Solutions business. The increase in the Marketplace business is driven by a higher number of homes sold, partially offset by lower average sales prices and lower commission rate from a higher percentage of foreclosure auctions. The increase in the Technology and SaaS Products business is from higher professional services revenue in the Equator business. The decline in our Solutions business is primarily driven by fewer preservation referrals per property in the Field Services business, largely offset by higher revenues from our other Solutions businesses. Revenue in the other Solutions businesses grew as the default market began to recover following the expiration of the pandemic related borrower relief measures. For the three months ended September 30, 2022 the increase in service revenue is driven by increases across all our Solutions, Marketplace and Technology and SaaS Products businesses as the default market continues to recover.
For the three months ended September 30, 2022, the increase in service revenue is driven by an increase in our Solutions business as the default market continues to recover, higher revenue in our Marketplace business driven by a higher number of homes sold, partially offset by lower average sales prices and lower commission rate from a higher percentage of foreclosure auction sales, and an increase in our Technology and SaaS Products business from higher professional services revenue in the Equator business.
Certain of our Servicer and Real Estate businesses are impacted by seasonality. Revenues from property sales and certain property preservation services are generally lowest during the fall and winter months and highest during the spring and summer months. However, as a result of the pandemic and related measures, the seasonal impact to revenue may not follow historical patterns.
40

Cost of Revenue and Gross Profit
Cost of revenue consisted of the following:
Three months ended September 30,
Nine months ended September 30,
(in thousands)20222021% Increase (decrease)20222021% Increase (decrease)
Compensation and benefits$6,554 $6,658 (2)$20,819 $23,538 (12)
Outside fees and services11,382 10,729 30,216 33,097 (9)
Technology and telecommunications2,059 2,204 (7)6,723 6,751 — 
Reimbursable expenses1,846 1,227 50 5,748 4,855 18 
Depreciation and amortization241 270 (11)729 822 (11)
Cost of revenue$22,082 $21,088 $64,235 $69,063 (7)
Cost of revenue for the nine months ended September 30, 2022 of $64.2 million decrease by 7% compared to the nine months ended September 30, 2021 ($22.1 million for the third quarter of 2022, a 5% increase compared to the third quarter of 2021). The decrease in cost of revenue for the nine months ended September 30, 2022 is primarily driven by lower outside fees and services from lower Field Services revenue in the Solutions business, as discussed above, and lower compensation and benefits primarily due to cash cost savings initiatives. These decreases are partially offset by an increase in reimbursable expenses from a higher volume of asset resolution and asset management activities.
The increase in cost of revenue for the three months ended September 30, 2022 is primarily driven by an increase in reimbursable expenses from a higher volume of asset resolution and asset management activities and higher outside fees and services in the Field Services business in the Solutions business from revenue growth. This increase is partially offset by slightly lower compensation and benefits primarily due to cash costs savings initiatives.
Gross profit increased to $27.1 million, representing 32% of service revenue, for the nine months ended September 30, 2022 compared to $20.5 million, representing 24% of service revenue, for the nine months ended September 30, 2021 (increase to $8.8 million, representing 30% of service revenue, for the third quarter of 2022, compared to $5.7 million, representing 22% of service revenue, for the third quarter of 2021). Gross profit as a percentage of service revenue for the three and nine months ended September 30, 2022 increased primarily due to our COVID-19 cash cost savings and efficiency measures. Our margins can vary substantially depending upon the service revenue mix.
Selling, General and Administrative Expenses
SG&A expenses consisted of the following:
Three months ended September 30,
Nine months ended September 30,
(in thousands)20222021% Increase (decrease)20222021% Increase (decrease)
Compensation and benefits$733 $(16)N/M$2,130 $25 N/M
Occupancy related costs228 195 17 756 564 34 
Amortization of intangible assets742 2,131 (65)2,230 6,548 (66)
Professional services558 510 2,040 2,016 
Marketing costs336 152 121 1,148 510 125 
Depreciation and amortization— 10 10 — 
Other330 313 913 1,036 (12)
Selling, general and administrative expenses$2,931 $3,289 (11)$9,227 $10,709 (14)
_____________________________________
N/M — not meaningful.
41

SG&A for the nine months ended September 30, 2022 of $9.2 million decreased by 14% compared to the nine months ended September 30, 2021 ($2.9 million for the third quarter of 2022, a 11% decrease compared to the third quarter of 2021). The decrease in SG&A for the three and nine months ended September 30, 2022 is primarily due to lower amortization of intangible assets driven by the completion of the amortization period of certain intangible assets during 2021. These decreases are partially offset by higher compensation and benefits for the three and nine months ended September 30, 2022 from the assignment of sales and marketing employees to the business segments beginning in January 1, 2022 and higher marketing costs from higher participation in convention activities for the Solutions businesses and related Technology and SaaS Products business.
Income from Operations
Income from operations increased to $17.9 million, representing 21% of service revenue, for the nine months ended September 30, 2022 compared to $9.8 million, representing 12% of service revenue, for the nine months ended September 30, 2021 (increased to $5.9 million, representing 20% of service revenue, for the third quarter of 2022, compared to $2.4 million, representing 9% of service revenue for the third quarter of 2021). The increase in operating income as a percentage of service revenue for the three and nine months ended September 30, 2022 is primarily the result of higher gross profit margins and, for the nine months ended September 30, 2022, the percentage reduction in SG&A expenses in excess of the percentage change in revenue, discussed above.
Origination
Revenue
Revenue by business unit was as follows:
Three months ended September 30,
Nine months ended September 30,
(in thousands)20222021% Increase (decrease)20222021% Increase (decrease)
Service revenue:   
Lenders One$4,962 $6,003 (17)$15,703 $18,797 (16)
Solutions2,126 7,970 (73)9,839 26,169 (62)
Technology and SaaS Products182 199 (9)548 567 (3)
Total service revenue7,270 14,172 (49)26,090 45,533 (43)
Reimbursable expenses:
Solutions111 190 (42)410 511 (20)
Total reimbursable expenses111 190 (42)410 511 (20)
Non-controlling interests133 201 (34)468 712 (34)
Total revenue$7,514 $14,563 (48)$26,968 $46,756 (42)
We recognized service revenue of $26.1 million for the nine months ended September 30, 2022, a 43% decrease compared to the nine months ended September 30, 2021 ($7.3 million for the third quarter of 2022, a 49% decrease compared to the third quarter of 2021). We also recognized reimbursable expense revenue of $0.4 million for the nine months ended September 30, 2022, a 20% decrease compared to the nine months ended September 30, 2021 ($0.1 million for the third quarter of 2022, a 42% decrease compared to the third quarter of 2021). The decrease in service revenue in the Origination segment for the three and nine months ended September 30, 2022 is primarily driven by the overall market decline in mortgage originations. The decline in Lenders One revenue for the three and nine months ended September 30, 2022 is lower than the overall market decline as we gained traction with our solutions, comprising existing and recent product launches, that are designed to help our members save money. The decline in our other Solutions business revenue for the three and nine months ended September 30, 2022 is greater than the overall market decline as customers transitioned services in-house to retain their employees in some of our Solutions businesses and a greater percentage of revenue in some of these businesses was derived from refinance transactions which declined faster than the market.
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Cost of Revenue and Gross Profit
Cost of revenue consisted of the following:
Three months ended September 30,
Nine months ended September 30,
(in thousands)20222021% Increase (decrease)20222021% Increase (decrease)
Compensation and benefits$3,121 $4,752 (34)$11,947 $17,414 (31)
Outside fees and services3,937 6,111 (36)12,357 19,325 (36)
Technology and telecommunications476 486 (2)1,464 1,424 
Reimbursable expenses111 190 (42)410 511 (20)
Depreciation and amortization16 (44)28 48 (42)
Cost of revenue$7,654 $11,555 (34)$26,206 $38,722 (32)
Cost of revenue for the nine months ended September 30, 2022 of $26.2 million decreased by 32% compared to the nine months ended September 30, 2021 ($7.7 million for the third quarter of 2022, a 34% decrease compared to the third quarter of 2021). The decrease in cost of revenue for the three and nine months ended September 30, 2022 are primarily driven by lower compensation and benefits and outside fees and services driven by the decrease in service revenue discussed above. In addition, the decrease in reimbursable expenses for the three and nine months ended September 30, 2022 is consistent with the changes in reimbursable expense revenue discussed in the revenue section above.
Gross profit decreased to $0.8 million, representing 3% of service revenue, for the nine months ended September 30, 2022 compared to $8.0 million, representing 18% of service revenue, for the nine months ended September 30, 2021 (decreased to $(0.1) million, representing (2)% of service revenue, for the third quarter of 2022, compared to $3.0 million, representing 21% of service revenue for the third quarter of 2021). Gross profit as a percentage of service revenue decreased primarily as costs did not decline at the same rate that revenue declined.
Selling, General and Administrative Expenses
SG&A expenses consisted of the following:
Three months ended September 30,
Nine months ended September 30,
(in thousands)20222021% Increase (decrease)20222021% Increase (decrease)
Compensation and benefits$1,172 $107 N/M$2,119 $487 335 
Occupancy related costs133 68 96 483 214 126 
Amortization of intangible assets539 542 (1)1,619 1,635 (1)
Professional services149 249 (40)625 748 (16)
Marketing costs436 (41)N/M1,286 322 299 
Other(30)661 (105)607 1,062 (43)
Selling, general and administrative expenses$2,399 $1,586 51 $6,739 $4,468 51 
____________________________________
N/M — not meaningful.
SG&A for the nine months ended September 30, 2022 of $6.7 million increased by 51% compared to the nine months ended September 30, 2021 ($2.4 million for the third quarter of 2022, increased by 51% compared to the third quarter of 2021). The increase in SG&A for the three and nine months ended September 30, 2022 is primarily due to higher compensation and benefits from the assignment of sales and marketing employees to the business segments beginning in January 1, 2022. In addition, the increase in marketing costs and other for the nine months ended September 30, 2022 is from Lenders One convention activities that were cancelled in first quarter of 2021 due to the pandemic.
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(Loss) Income from Operations
(Loss) income from operations decreased to $(6.0) million, representing (23)% of service revenue, for the nine months ended September 30, 2022 compared to $3.6 million, representing 8% of service revenue, for the nine months ended September 30, 2021 (decreased to $(2.5) million, representing (35)% of service revenue, for the third quarter of 2022, compared to $1.4 million, representing 10% of service revenue for the third quarter of 2021). The decrease in operating (loss) income as a percentage of service revenue for the three and nine months ended September 30, 2022 is primarily the result of lower gross profit margins and higher SG&A costs, as discussed above.
Corporate and Others
Revenue
Revenue by business unit was as follows:
Three months ended September 30,
Nine months ended September 30,
(in thousands)20222021% Increase (decrease)20222021% Increase (decrease)
Service revenue:   
Pointillist$— $1,887 (100)$— $3,409 (100)
Total service revenue— 1,887 (100)— 3,409 (100)
Total revenue$— $1,887 (100)$— $3,409 (100)
We recognized service revenue of $1.9 million and $3.4 million for the three and nine months ended September 30, 2021, respectively (no comparative amount for the three and nine months ended September 30, 2022). The decrease in service revenue for the three and nine months ended September 30, 2022 is driven by the December 1, 2021, Pointillist sale.
Cost of Revenue
Cost of revenue consisted of the following:
Three months ended September 30,
Nine months ended September 30,
(in thousands)20222021% Increase (decrease)20222021% Increase (decrease)
Compensation and benefits$2,210 $3,761 (41)$6,465 $14,703 (56)
Outside fees and services— 50 (100)— 50 (100)
Technology and telecommunications2,121 3,701 (43)6,657 10,797 (38)
Depreciation and amortization320 512 (38)1,048 1,527 (31)
Cost of revenue$4,651 $8,024 (42)$14,170 $27,077 (48)
Cost of revenue for the nine months ended September 30, 2022 of $14.2 million decreased by 48% compared to the nine months ended September 30, 2021 ($4.7 million for the third quarter of 2022, a 42% decrease compared to the third quarter of 2021). The decrease in cost of revenue for the three and nine months ended September 30, 2022 is primarily driven by lower compensation and benefits due to cash cost savings initiatives, the December 1, 2021 Pointillist sale and the assignment of sales and marketing employees to the business segments beginning in January 1, 2022. In addition, technology and telecommunications decreased due to lower service contract costs as a result of the December 1, 2021, Pointillist sale and cost savings initiatives.
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Selling, General and Administrative Expenses
SG&A in Corporate and Others include costs related to the corporate functions including executive, finance, technology, law, compliance, human resources, vendor management, facilities, risk management and eliminations between reportable segments.
SG&A expenses consisted of the following:
Three months ended September 30,Nine months ended September 30,
(in thousands)20222021% Increase (decrease)20222021% Increase (decrease)
Compensation and benefits$5,483 $6,768 (19)$14,844 $20,495 (28)
Occupancy related costs647 1,919 (66)2,810 6,874 (59)
Professional services1,877 1,559 20 5,767 5,132 12 
Marketing costs216 (99)12 668 (98)
Depreciation and amortization280 342 (18)885 1,072 (17)
Other937 925 2,771 2,628 
Selling, general and administrative expenses$9,226 $11,729 (21)$27,089 $36,869 (27)
SG&A for the nine months ended September 30, 2022 of $27.1 million decreased by 27% compared to the nine months ended September 30, 2021 ($9.2 million for the third quarter of 2022, a 21% decrease compared to the third quarter of 2021). Compensation and benefits for the three and nine months ended September 30, 2022 decreased primarily due to cash cost savings initiatives, and from the assignment of sales and marketing employees to the business segments beginning in January 1, 2022. In addition, the decrease in occupancy related costs for the three and nine months ended September 30, 2022 primarily resulted from facility elimination initiatives.
Other Income (Expense), net
Other income (expense), net principally includes interest expense and other non-operating gains and losses.
Other income (expense), net was $(10.1) million for the nine months ended September 30, 2022 compared to $(9.9) million for the nine months ended September 30, 2021 ($(3.9) million for the third quarter of 2022 and $(3.9) million for the third quarter of 2021). The change for the nine months ended September 30, 2022 is primarily driven by an increase of $0.8 million in interest expense driven by higher interest rate of our Credit Facility, partially offset by higher interest income and foreign currency exchange gains.
LIQUIDITY AND CAPITAL RESOURCES
Liquidity
Our primary source of liquidity has historically been cash flow from operations, cash proceeds from sales of businesses and cash on hand. However, due to the COVID-19 pandemic revenue has declined significantly. The lower revenue, partially offset by cost savings initiatives, resulted in negative operating cash flow from operations for nine months ended September 30, 2022 and 2021. To increase our liquidity we entered into a $20 million revolving credit facility during the second quarter of 2021 ($15 million available as of September 30, 2022). In addition, Altisource’s December 1, 2021 sale of its equity interest in Pointillist increased our liquidity. The Pointillist sale generated approximately $106.0 million in cash, with $102.2 million received at closing, approximately $0.3 million deposited into the Working Capital Escrow and received in May 2022, and approximately $3.5 million deposited into the Indemnification Escrow. Finally, we believe the anticipated revenue growth as the default market returns and revenue mix along with our reduced cost structure should help reduce negative operating cash flow. We seek to deploy cash generated in a disciplined manner. Principally, we intend to use cash to develop and grow complementary services and businesses that we believe will generate attractive margins in line with our core capabilities and strategy and fund negative operating cash flow. We also use cash for repayments of our long-term debt and capital investments. In addition, from time to time we consider and evaluate business acquisitions, dispositions, closures or other similar actions that are aligned with our strategy.
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Credit Agreement
On April 3, 2018, Altisource Portfolio Solutions S.A. and its wholly-owned subsidiary, Altisource S.à r.l. entered into a credit agreement (the “Credit Agreement”) pursuant to which Altisource borrowed $412.0 million in the form of Term B Loans and obtained a $15.0 million revolving credit facility. The Term B Loans mature in April 2024. We terminated the revolving credit facility on December 1, 2021. As of September 30, 2022, the principal balance of the Term B Loans was $247.2 million.
There are no mandatory repayments of the Term B Loans due until maturity in April 2024, except as otherwise described herein and in the Credit Agreement. All amounts outstanding under the Term B Loans will become due on the earlier of (i) April 3, 2024, and (ii) the date on which the loans are declared to be due and owing by the administrative agent at the request (or with the consent) of the Required Lenders (as defined in the Credit Agreement; other capitalized terms, unless defined herein, are defined in the Credit Agreement) or as otherwise provided in the Credit Agreement upon the occurrence of any event of default.
In addition to the scheduled principal payments, subject to certain exceptions, the Term B Loans are subject to mandatory prepayment upon issuances of debt, certain casualty and condemnation events and sales of assets, as well as from a percentage of Consolidated Excess Cash Flow if our leverage ratio as of each year-end computation date is greater than 3.00 to 1.00, as calculated in accordance with the provisions of the Credit Agreement (the percentage increases if our leverage ratio exceeds 3.50 to 1.00).
The interest rate on the Term B Loans as of September 30, 2022 was 6.25%, representing the sum of (i) the greater of (x) the Adjusted Eurodollar Rate for a three month interest period and (y) 1.00% plus (ii) 4.00%.
Altisource may incur incremental indebtedness under the Credit Agreement from one or more incremental lenders, which may include existing lenders, in an aggregate incremental principal amount not to exceed $125.0 million, subject to certain conditions set forth in the Credit Agreement, including a sublimit of $80.0 million with respect to incremental revolving credit commitments and, after giving effect to the incremental borrowing, the Company’s leverage ratio does not exceed 3.00 to 1.00. The lenders have no obligation to provide any incremental indebtedness.
The Credit Agreement includes covenants that restrict or limit, among other things, our ability, subject to certain exceptions and baskets, to incur additional debt, pay dividends and repurchase shares of our common stock. In the event we require additional liquidity, our ability to obtain it may be limited by the Credit Agreement.
Credit Facility
On June 22, 2021 Altisource S.à r.l, a subsidiary of Altisource Portfolio Solutions S.A., entered into a revolving credit facility with a related party, STS Master Fund, Ltd. (“STS”) (the “Credit Facility”). STS is an investment fund managed by Deer Park Road Management Company, LP. Deer Park Road Management Company, LP owns approximately 24% of Altisource’s common stock as of September 30, 2022. Deer Park’s Chief Investment Officer and managing partner was a member of Altisource’s Board of Directors until his resignation on March 1, 2022. The replacement director appointed by the Board of Directors is a current employee of Deer Park. Under the terms of the Credit Facility, STS will make loans to Altisource from time to time, in amounts requested by Altisource and Altisource may voluntarily prepay all or any portion of the outstanding loans at any time. The Credit Facility provides Altisource the ability to borrow a maximum amount of $20.0 million through June 22, 2022, $15.0 million through June 22, 2023, and $10.0 million until the end of the term. Amounts that are repaid may be re-borrowed in accordance with the limitations set forth below.
Outstanding amounts borrowed pursuant to the Credit Facility will amortize over the three-year term as follows: on June 22, 2022, the difference between the then outstanding balance above $15.0 million and $15.0 million, will be due and payable by Altisource; on June 22, 2023, the difference between the then outstanding balance above $10.0 million and $10.0 million, will be due and payable by Altisource; and on June 22, 2024, the then outstanding balance of the loan will be due and payable by Altisource.
Borrowings under the Credit Facility bear interest of 9.00% per annum and are payable quarterly on the last business day of each March, June, September and December, commencing on September 30, 2021. In connection with the Credit Facility, Altisource is required to pay customary fees, including an upfront fee equal to $0.5 million at the initial extension of credit pursuant to the facility, an unused line fee of 0.5% and, an early termination fee in the event of a refinancing transaction.
Altisource’s obligations under the Credit Facility are secured by a lien on all equity in Altisource’s subsidiary incorporated in India, Altisource Business Solutions Private Limited, pursuant to a pledge agreement entered into by Altisource Asia Holdings Ltd I, a wholly owned Altisource subsidiary.
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The Credit Facility contains additional representations, warranties, covenants, terms and conditions customary for transactions of this type, that restrict or limit, among other things, our ability to use the proceeds of credit only for general corporate purposes.
The Credit Facility contains certain events of default including (i) failure to pay principal when due or interest or any other amount owing on any other obligation under the Credit Facility within three business days of becoming due, (ii) failure to perform or observe any material provisions of the Credit Documents to be performed or complied with, (iii) material incorrectness of representations and warranties when made, (iv) default on any other debt that equals or exceeds $40.0 million that causes, or gives the holder or holders of such debt the ability to cause, an acceleration of such debt, (v) entry by a court of one or more judgments against us in an amount in excess of $40.0 million that remain unbonded, undischarged or unstayed for a certain number of days after the entry thereof, (vi) occurrence of a Change of Control, (vii) bankruptcy and insolvency events. If any event of default occurs and is not cured within applicable grace periods set forth in the Credit Facility or waived, all loans and other obligations could become due and immediately payable and the facility could be terminated.
As of September 30, 2022, there was no outstanding debt under the Credit Facility.
Cash Flows
The following table presents our cash flows for the nine months ended September 30:
(in thousands)20222021% Increase (decrease)
Net cash used in operating activities$(32,293)$(41,133)21 
Net cash (used in) provided by investing activities(517)1,875 (128)
Net cash (used in) provided by financing activities(1,943)17,929 (111)
Net decrease in cash, cash equivalents and restricted cash(34,753)(21,329)63 
Cash, cash equivalents and restricted cash at the beginning of the period102,149 62,096 65 
Cash, cash equivalents and restricted cash at the end of the period$67,396 $40,767 65 
Cash Flows from Operating Activities
Cash flows from operating activities generally consist of the cash effects of transactions and events that enter into the determination of net loss. For the nine months ended September 30, 2022, net cash used in operating activities was $(32.3) million compared to net cash used in operating activities of $(41.1) million for the nine months ended September 30, 2021. During the nine months ended September 30, 2022, the decrease in cash used in operating activities was driven by a $17.3 million decrease in net loss partially offset by a $4.1 million decrease in non-cash depreciation, amortization of intangibles and stock based compensation expenses, and a $4.0 million increase in cash used for working capital. The decrease in net loss was primarily due to higher gross profit during the nine months ended September 30, 2022 from revenue mix with higher revenue from the higher margin businesses in Servicer and Real Estate, our cash cost savings measures, the sale of Pointillist and lower SG&A expenses, partially offset by lower gross profit in the Origination business from lower revenue. The increase in cash used for changes in working capital was primarily driven by higher cash payments for annual incentive compensation bonuses in the first quarter of 2022 by $3.7 million partially offset by $1.3 million more cash generated from the change in accounts receivable for the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021, largely driven by the timing of collections. Operating cash flows can be negatively impacted because of the nature of some of our services and the mix of services provided. Certain services are performed immediately following or shortly after the referral, but the collection of the receivable does not occur until a specific event occurs (e.g., the foreclosure is complete, the REO asset is sold, etc.). Furthermore, lower margin services generate lower income and cash flows from operations. Consequently, our cash flows from operations may be negatively impacted when comparing one period to another.
Cash Flows from Investing Activities
Cash flows from investing activities for the nine months ended September 30, 2022 and 2021 consisted of additions to premises and equipment and proceeds from the sale of a business. Net cash (used in) provided by investing activities was $(0.5) million and $1.9 million for the nine months ended September 30, 2022 and 2021, respectively. The change in cash provided by investing activities was driven by $3.0 million in proceeds received in 2021 in connection with the second installment from the August 2018 sale of the rental property management business to Front Yard Residential Corporation (“RESI”). In addition, we used $(0.9) million for the nine months ended September 30, 2022 compared to $(1.1) million in 2021, for additions to premises and equipment primarily related to investments in the development of certain software applications and facility improvements.
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Cash Flows from Financing Activities
Net cash used in financing activities were $(1.9) million and $17.9 million for the nine months ended September 30, 2022 and 2021, respectively. During the nine months ended September 30, 2022 and 2021, we made payments of $(1.1) million and $(0.9) million, respectively, to satisfy employee tax withholding obligations on the issuance of restricted share units and restricted shares. These payments were made to tax authorities, at the employees’ direction, to satisfy the employees’ tax obligations rather than issuing a portion of vested restricted share units and restricted shares to employees. In addition, during the nine months ended September 30, 2022 and 2021, we distributed $(0.9) million and $(1.8) million, respectively, to non-controlling interests. During the nine months ended September 30, 2021, we received proceeds from the issuance of long-term debt of $20.0 million and paid $0.5 million in debt issuance costs in connection with borrowings under the Credit Facility (no comparable amount for the nine months ended September 30, 2022). During the nine months ended September 30, 2021, we also received proceeds from the Pointillist convertible notes payable to related parties of $1.2 million (no comparable amount for the nine months ended September 30, 2022).
Future Uses of Cash
Our significant future liquidity obligations primarily pertain to the maturity of the Credit Agreement, interest expense under the Credit Agreement (see Liquidity section above), distributions to Lenders One members and operating lease payments on certain of our premises and equipment.
Significant future uses of cash include the following:
Payments Due by Period
(in thousands)Total20222023-20242025-2026
Credit Agreement outstanding balance (1)
$247,204 $— $247,204 $— 
Interest expense payments (2)
28,562 4,743 23,819 — 
Lease payments6,919 1,102 3,948 1,869 
Total$282,685 $5,845 $274,971 $1,869 
______________________________________
(1)    The outstanding balance of our Credit Agreement of $247.2 million is due on April 1, 2024.
(2)    Assuming no further principal repayments, estimated future interest payments based on the interest rate as of September 30, 2022 and the April 1, 2024 maturity date. Based on the April 1, 2024 maturity date, no interest expense has been included beyond April 1, 2024.
We anticipate to fund future liquidity requirements with a combination of existing cash balances, cash anticipated to be generated by operating activities and anticipated proceeds from a refinancing of our Credit Agreement. For further information, see Note 11 and Note 21 to the condensed consolidated financial statements.
Off-Balance Sheet Arrangements
Our off-balance sheet arrangements consist of escrow arrangements.
We hold customers’ assets in escrow accounts at various financial institutions pending completion of certain real estate activities. These amounts are held in escrow accounts for limited periods of time and are not included in the condensed consolidated balance sheets. Amounts held in escrow accounts were $20.0 million and $27.5 million as of September 30, 2022 and December 31, 2021, respectively.
Contractual Obligations, Commitments and Contingencies
For the nine months ended September 30, 2022, there were no significant changes to our contractual obligations from those identified in our Form 10-K for the fiscal year ended December 31, 2021 and this Form 10-Q, other than those that occur in the normal course of business. See Note 21 to the condensed consolidated financial statements.
CRITICAL ACCOUNTING POLICIES, ESTIMATES AND RECENT ACCOUNTING PRONOUNCEMENTS
We prepare our interim condensed consolidated financial statements in accordance with accounting principles generally accepted in the United States of America. In applying many of these accounting principles, we need to make assumptions,
48

estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses in our condensed consolidated financial statements. We base our estimates and judgments on historical experience and other assumptions that we believe are reasonable under the circumstances. These assumptions, estimates and judgments, however, are often subjective. Actual results may be negatively affected based on changing circumstances. If actual amounts are ultimately different from our estimates, the revisions are included in our results of operations for the period in which the actual amounts become known.
Our critical accounting policies are described in the MD&A section of our Form 10-K for the year ended December 31, 2021 filed with the SEC on March 3, 2022. There have been no material changes to our critical accounting policies during the nine months ended September 30, 2022.
Recently Adopted and Future Adoption of New Accounting Pronouncements
See Note 1 to the condensed consolidated financial statements for a discussion of recently issued accounting pronouncements, including pronouncements that were adopted in the current period.
Item 3. Quantitative and Qualitative Disclosures about Market Risk
Market Risk
Our financial market risk consists primarily of interest rate and foreign currency exchange rate risk.
Interest Rate Risk
As of September 30, 2022, the interest rate charged on the Term B Loan was 6.25%. The interest rate is calculated based on the Adjusted Eurodollar Rate for a three month interest period (as defined in the senior secured term loan agreement) with a minimum floor of 1.00% plus 4.00%.
Based on the principal amount outstanding and the Adjusted Eurodollar Rate as of September 30, 2022, a one percentage point increase in the Eurodollar rate above the minimum floor would increase our annual interest expense by approximately $2.5 million. There would be a $2.5 million decrease in our annual interest expense if there was a one percentage point decrease in the Eurodollar Rate.
Currency Exchange Risk
We are exposed to currency risk from potential changes in currency values of our non-United States dollar denominated expenses, assets, liabilities and cash flows. Our most significant currency exposure relates to the Indian rupee. Based on expenses incurred in Indian rupees for the third quarter of 2022, a one percentage point increase or decrease in value of the Indian rupee in relation to the United States dollar would increase or decrease our annual expenses by approximately $0.3 million.
Item 4. Controls and Procedures
a)    Evaluation of Disclosure Controls and Procedures
Our disclosure controls and procedures are designed to ensure that information required to be disclosed by us in the reports that we file or submit under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by us in reports we file or submit under the Exchange Act is accumulated and communicated to our management, including the Chairman and Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
As of September 30, 2022, an evaluation was conducted under the supervision and with the participation of our management, including our Chairman and Chief Executive Officer and Chief Financial Officer, of the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) and Rule 15d-15(e) of the Exchange Act). Based on this evaluation, such officers have concluded that our disclosure controls and procedures were effective as of September 30, 2022.
b)    Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting (as defined in the Exchange Act Rules 13a-15(f) and 15d-15(f)) that occurred during the quarter ended September 30, 2022, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
49

PART II — OTHER INFORMATION
Item 1. Legal Proceedings
We record a liability for contingencies if an unfavorable outcome is probable and the amount of loss can be reasonably estimated, including expected insurance coverage. For proceedings where the reasonable estimate of loss is a range, we record a best estimate of loss within the range.
Litigation
We are currently involved in legal actions in the course of our business, some of which seek monetary damages. We do not believe that the outcome of these proceedings, both individually and in the aggregate, will have a material impact on our financial condition, results of operations or cash flows.
Regulatory Matters
Periodically, we are subject to audits, examinations and investigations by federal, state and local governmental authorities and receive subpoenas, civil investigative demands or other requests for information from such governmental authorities in connection with their regulatory or investigative authority. We are currently responding to such inquiries from governmental authorities relating to certain aspects of our business. We believe it is premature to predict the potential outcome or to estimate any potential financial impact in connection with these inquiries.
Item 1A. Risk Factors
As of the date of this filing, there have been no material changes in our risk factors from those disclosed in Part I, Item 1A, of our Form 10-K for the year ended December 31, 2021 filed with the SEC on March 3, 2022.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
There were no purchases of shares of common stock during the three months ended September 30, 2022. On May 15, 2018, our shareholders approved the renewal and replacement of the share repurchase program previously approved by the shareholders on May 17, 2017. Under the program, we are authorized to purchase up to 4.3 million shares of our common stock in the open market, subject to certain parameters, for a period of five years from the date of approval. As of September 30, 2022, the maximum number of shares that may be purchased under the repurchase program is 2.4 million shares of the Company’s common stock. In addition to the share repurchase program, during the three months ended September 30, 2022, 93,628 common shares were withheld from employees to satisfy tax withholding obligations that arose from the vesting of restricted shares.
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Item 6. Exhibits
Exhibit NumberExhibit Description
101 *
Pursuant to Rule 405 of Regulation S-T, the following financial information from the Company’s Quarterly Report on Form 10-Q for the period ended September 30, 2022 is formatted in Inline XBRL interactive data files: (i) Condensed Consolidated Balance Sheets as of September 30, 2022 and December 31, 2021; (ii) Condensed Consolidated Statements of Operations and Comprehensive Loss for the three and nine months ended September 30, 2022 and 2021; (iii) Condensed Consolidated Statements of Equity for the nine months ended September 30, 2022 and 2021; (iv) Condensed Consolidated Statements of Cash Flows for the nine months ended September 30, 2022 and 2021; and (v) Notes to Condensed Consolidated Financial Statements.
104 *Cover Page Interactive Data File formatted as Inline XBRL and contained in Exhibit 101
______________________________________
*Filed herewith.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
ALTISOURCE PORTFOLIO SOLUTIONS S.A.
(Registrant)
Date:November 3, 2022By:/s/ Michelle D. Esterman
Michelle D. Esterman
Chief Financial Officer
(On behalf of the Registrant and as its Principal Financial Officer and Principal Accounting Officer)
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