LOD, Israel, Jan. 10, 2022 /PRNewswire/ --
Highlights
- AudioCodes Live Cloud is a white label, multi-tenant, SaaS
solution that allows service providers (or their resellers) to
quickly and easily onboard customers to Microsoft Teams voice
- AudioCodes Live Cloud includes multi-tier management for the
service provider and a complete customer self-service portal for
increased automation and guaranteed SLAs
- By leveraging AudioCodes Live Cloud, service providers can
offer both Microsoft Operator Connect via API integration and
Direct Routing SBC connectivity to their customers, simplifying the
process of connecting enterprise voice services to Microsoft
Teams
- AudioCodes' market-leading session border controllers (SBCs)
underpin AudioCodes Live Cloud, and are certified for Direct
Routing and support Microsoft Operator Connect
- AudioCodes Live Cloud is offered as a managed solution hosted
in the service provider's data center or cloud account, or as a
pure SaaS solution
- Beyond voice connectivity, service providers can add further
value to their customers' Microsoft Teams experience with certified
IP phones, meeting room devices, conversational IVR, call recording
and meeting productivity tools from AudioCodes
Details
AudioCodes (NASDAQ: AUDC), a leading vendor of advanced
communications software, products and productivity solutions for
the digital workplace, today announced the addition of Microsoft
Operator Connect integration and a multi-tier customer portal to
its Live Cloud offering. AudioCodes Live Cloud, a white label,
multi-tenant SaaS solution, enables service providers to rapidly
onboard their customers to Microsoft Teams voice services either
through Microsoft Operator Connect or Direct Routing
connectivity.
AudioCodes Live Cloud frees up operators to focus on their
go-to-market activities, while reducing the total cost of
ownership. The addition of Microsoft Operator Connect API
integration to AudioCodes Live Cloud enables them to easily
integrate with Microsoft's Operator Connect offering and simplify
their customer onboarding to Teams.
AudioCodes Live Cloud is offered as a managed solution hosted in
the service provider's data center or cloud account, or as a pure
SaaS solution, giving service providers high flexibility in their
design choice. It leverages AudioCodes' mature session border
controllers (SBCs), which are certified for Microsoft Direct
Routing and support Microsoft Operator Connect.
AudioCodes Live Cloud supports Microsoft's modern authentication
based on the Azure Active Directory and includes multi-tier
management for end-to-end network statistics and quality of service
monitoring. It enables service providers to offer guaranteed SLAs,
and also provides a complete customer self-service portal. In
addition, service providers can enhance their customers' experience
by adding Microsoft-certified IP phones and meeting room devices,
conversational IVR, call recording and meeting productivity tools
to their monthly subscription.
"AudioCodes Live Cloud is the smart and easy way for today's
forward-thinking service providers to build a multi-tenant SaaS
solution to deliver Microsoft Teams voice capabilities to their end
customers," said Lior Aldema, Chief Business Officer at AudioCodes.
"As Microsoft Teams continues to grow rapidly, service providers
can now quickly and cost-effectively help their customers achieve
higher productivity, safe in the knowledge that their services are
backed up by AudioCodes' proven expertise in enabling voice for
Microsoft Teams."
Follow AudioCodes' social media channels:
AudioCodes invites you to join our online community and follow
us on: AudioCodes Voice Blog, LinkedIn, Twitter, Facebook,
and YouTube.
About AudioCodes
AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a leading vendor of
advanced communications software, products and productivity
solutions for the digital workplace. AudioCodes enables enterprises
and service providers to build and operate all-IP voice networks
for unified communications, contact centers, and hosted business
services. AudioCodes offers a broad range of innovative
products, solutions and services that are used by large
multi-national enterprises and leading tier-1 operators around the
world.
For more information on AudioCodes, visit
http://www.audiocodes.com.
Statements concerning AudioCodes' business outlook or future
economic performance; product introductions and plans and
objectives related thereto; and statements concerning assumptions
made or expectations as to any future events, conditions,
performance or other matters, are "forward-looking statements'' as
that term is defined under U.S. Federal securities laws.
Forward-looking statements are subject to various risks,
uncertainties and other factors that could cause actual results to
differ materially from those stated in such statements. These
risks, uncertainties and factors include, but are not limited to:
the effect of global economic conditions in general and conditions
in AudioCodes' industry and target markets in particular; shifts in
supply and demand; market acceptance of new products and the demand
for existing products; the impact of competitive products and
pricing on AudioCodes' and its customers' products and markets;
timely product and technology development, upgrades and the ability
to manage changes in market conditions as needed; possible need for
additional financing; the ability to satisfy covenants in the
Company's loan agreements; possible disruptions from acquisitions;
the ability of AudioCodes to successfully integrate the products
and operations of acquired companies into AudioCodes' business;
possible adverse impact of the COVID-19 pandemic on our business
and results of operations; and other factors detailed in
AudioCodes' filings with the U.S. Securities and Exchange
Commission. AudioCodes assumes no obligation to update the
information in this release.
©2022 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD
VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What's
Inside Matters, OSN, SmartTAP, User Management Pack, VMAS,
VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom,
AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room
Experience and CloudBond are trademarks or registered trademarks of
AudioCodes Limited. All other products or trademarks are property
of their respective owners. Product specifications are subject to
change without notice.
Company Contacts
Niran Baruch,
Chief Financial Officer
AudioCodes
Tel: +972-3-976-4000
niran.baruch@audiocodes.com
Roger L. Chuchen
VP, Investor Relations
AudioCodes
Tel: 732-764-2552
Mobile: 347-752-0780
roger.chuchen@audiocodes.com
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SOURCE AudioCodes