Descartes’ Study Reveals Nearly 90% of Consumers’ Sustainable Home Delivery Choices Are Impacted by Economic Pressure
10 October 2024 - 9:45PM
Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader
in uniting logistics-intensive businesses in commerce, released
findings from its 2024 Home Delivery Sustainability Report: The
Environmentally Conscious Consumer Under Pressure survey, which
examined online consumer sentiment of retailers’ sustainability
practices around their delivery operations. The third annual study
shows that 57% of respondents were quite/very interested in
sustainable home delivery services, however, 89% felt their
willingness to pay more for sustainable delivery was impacted by
the current economic environment. Moreover, 34% indicated economic
pressures had significantly/drastically impacted this motivation.
The promising news for the environment and retailers, however,
is that 99% of consumers surveyed are doing/open to doing more to
reduce their environmental footprint, with a significant number
(38%) indicating they regularly/always make purchase decisions
based on the environmental impact of the product or company.
Offering and educating the market about sustainable last mile
practices that save the consumer money represents an opportunity
for retailers to stand out and build loyalty as eco-friendly
businesses while operating more efficiently. In the study, the top
delivery options cited by those interested in using more
sustainable methods were combining orders into a single delivery
and carbon neutral deliveries (see Figure 1):
Figure 1: Respondents quite/very interested in receiving
deliveries using more environmentally friendly delivery methods,
such as the following:
“Despite the financial pressures many consumers are facing
today, interest in purchasing goods from companies with sustainable
business practices, including eco-friendly home delivery options,
remains strong,” said Ken Wood, EVP Product Management at
Descartes. “By capitalizing on this opportunity to educate
consumers across all age groups about the cost-efficiency of many
environmentally friendly delivery choices, retailers can better
differentiate their services and build brand loyalty. Because the
majority of environmentally-friendly options also drive delivery
density and increase delivery efficiency, they also help to reduce
transportation costs for retailers.”
Descartes and SAPIO Research surveyed 8,000 consumers across
nine European countries, Canada and the United States to provide
retailers and logistics organizations with critical insights into
the importance of the environment in consumer purchase and delivery
decisions and how perspectives vary by age and geography. The goal
was to gain a comprehensive understanding of the intersection of
sustainability, last mile delivery, and consumer buying behavior
across demographics, including assessing consumer motivation to
reduce their carbon footprint through eco-friendly home delivery
options and the impact of inflation and other economic factors on
consumers’ delivery preferences and behaviors. To learn more, read
the 2024 Home Delivery Sustainability Report: The Environmentally
Conscious Consumer Under Pressure report.
Learn more about Descartes’ environmental practices at
Environmental Impact | Descartes.
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in
providing on-demand, software-as-a-service solutions focused on
improving the productivity, security and sustainability of
logistics-intensive businesses. Customers use our modular,
software-as-a-service solutions to route, track and help improve
the safety, performance and compliance of delivery resources; plan,
allocate and execute shipments; rate, audit and pay transportation
invoices; access global trade data; file customs and security
documents for imports and exports; and complete numerous other
logistics processes by participating in the world's largest,
collaborative multimodal logistics community. Our headquarters are
in Waterloo, Ontario, Canada and we have offices and partners
around the world. Learn more at www.descartes.com, and connect
with us on LinkedIn and Twitter.
Global Media Contact Cara
Strohack
Tel: +1(800) 419-8495 ext.
202025
cstrohack@descartes.com
Cautionary Statement Regarding Forward-Looking
Statements
This release contains forward-looking information within the
meaning of applicable securities laws (“forward-looking
statements”) that relate to Descartes’ routing, mobile and
telematics solution offerings and potential benefits derived
therefrom; and other matters. Such forward-looking statements
involve known and unknown risks, uncertainties, assumptions and
other factors that may cause the actual results, performance or
achievements to differ materially from the anticipated results,
performance or achievements or developments expressed or implied by
such forward-looking statements. Such factors include, but are not
limited to, the factors and assumptions discussed in the section
entitled, “Certain Factors That May Affect Future Results” in
documents filed with the Securities and Exchange Commission, the
Ontario Securities Commission and other securities commissions
across Canada including Descartes’ most recently filed management’s
discussion and analysis. If any such risks actually occur, they
could materially adversely affect our business, financial condition
or results of operations. In that case, the trading price of our
common shares could decline, perhaps materially. Readers are
cautioned not to place undue reliance upon any such forward-looking
statements, which speak only as of the date made. Forward-looking
statements are provided for the purposes of providing information
about management’s current expectations and plans relating to the
future. Readers are cautioned that such information may not be
appropriate for other purposes. We do not undertake or accept any
obligation or undertaking to release publicly any updates or
revisions to any forward-looking statements to reflect any change
in our expectations or any change in events, conditions or
circumstances on which any such statement is based, except as
required by law.
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/5d754faf-1ca9-4468-9cff-3c651076a60e
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