ITEM
1. BUSINESS
This
Business section, along with other sections of this annual report on Form 10-K, includes statistical and other industry and market data
that we obtained from industry publications and research, surveys and studies conducted by third parties. Industry publications and third-party
research, surveys and studies generally indicate that their information has been obtained from sources believed to be reliable, although
they do not guarantee the accuracy or completeness of such information. While we believe that these industry publications and third-party
research, surveys and studies are reliable, we have not independently verified such data and we do not make any representation as to
the accuracy of the information. Unless the context
otherwise requires, “Hour Loop,” “we,” “us,” “our,” or the “Company” refers
to Hour Loop, Inc. and its consolidated subsidiaries.
Overview
Our
Business
We
are an online retailer engaged in e-commerce retailing in the U.S. market. We have operated as a third-party seller on www.amazon.com
since 2013. We have also sold merchandise on our website at www.hourloop.com since 2013. We expanded our operations to other
marketplaces such as Walmart, eBay and Etsy in the third quarter of 2020, 2022, and 2022, respectively. To date, we have generated practically
all of our revenue as a third-party seller on www.amazon.com and only a negligible amount of revenue from our operations on our
website at www.hourloop.com and as a third-party seller on other marketplaces. We manage more than 100,000 stock-keeping units (“SKUs”).
Product categories include home/garden décor, toys, kitchenware, apparels, and electronics. Our primary strategy is to bring most
of our vendors product selections to the customers. We have advanced software that assists us in identifying product gaps so we can keep
such products in stock year-round including the entirety of the last quarter (holiday season) of the calendar year (“Q4”).
In upcoming years, we plan to expand our business by increasing the number of business managers, vendors and SKUs while improving on
profitability.
Business
Model
There
are three main types of business models on Amazon: wholesale, private label and retail arbitrage. Our business model is wholesale, also
known as reselling, which refers to buying products in bulk directly from the brand or manufacturer at a wholesale price and making a
profit by selling the product on Amazon. We sell merchandise on Amazon and the sales are fulfilled by Amazon. We pay Amazon fees for
allowing us to sell on their platform. Our relationship with Walmart is also similar. We pay Walmart fees for allowing us to sell our
merchandise on their platform. As stated above, to date, we have generated only a negligible amount of revenues as a third-party seller
on www.walmart.com.
The
advantages of selling via a wholesale model:
|
● |
Purchase lower
unit quantities with wholesale orders than private label products. |
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● |
Selling wholesale is less
time intensive and easier to scale than sourcing products via retail arbitrage. |
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● |
More brands will want to
work with us because we can provide broader Amazon presence. |
The
challenges of selling via a wholesale model:
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● |
Fierce competition
on listing for Buy Box on amazon.com (as described below). |
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● |
Developing and maintaining
relationships with brand manufacturers. |
Market
Description/Opportunities
According
to Marketplace Pulse, total retail sales increased 18% to $6.56 trillion in 2021 from $5.56 trillion in 2020. U.S. ecommerce sales increased
18% to $960.15 billion in 2021 from $811.56 billion in 2020.
Amazon
accounted for nearly 40% of all e-commerce in the United States and that makes Amazon the biggest ecommerce giant currently in the market.
Formation
We
were originally incorporated under the laws of the State of Washington on January 13, 2015. In 2019, we formed a wholly owned subsidiary,
Flywheel Consulting Ltd. (“Flywheel”), to provide business operating consulting services, exclusively to Hour Loop. On April
7, 2021, Hour Loop converted from a Washington corporation to a Delaware corporation. The
Company was founded in 2013 by Sam Lai and Maggie Yu. With their vision, leadership, and software development skills, the Company grew
rapidly. From 2013 to 2022, net sales grew from $0 to $95,930,091.
Competitive
Advantage
Among
more than 2 million active third-party sellers on Amazon, we believe we have two main competitive advantages:
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● |
First, we have
strong operations and sales teams experienced in listing, shipment, advertising, reconciliation and sales. By delivering high quality
results and enhancing procedures through the process, our teams are competitive. |
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● |
Second, we believe our
proprietary software system gives us an advantage over our competition. The system is highly customized to our business model; it
collects and processes large amounts of data every day to optimize our operation and sales. Through advanced software, we can identify
product gaps and keep them in stock all year round. |
With
respect to our advertising strategy, we advertise those products that we estimate will have greater demand based on our experience. This
lets us allocate our advertising budget in a fashion that delivers positive value. We advertise our products on Amazon. We allocate our
advertising dollars prudently. This is accomplished by advertising items that deliver the most return for our advertising spending. We
monitor the items being advertised by our competitors. On the operations side, we constantly refine our processes based on learnings
from historical data. The combination of managing the business operations effectively along with allocating our advertising budget to
high value items allows us to grow profitably. In cases where the advertising is fierce, we allocate the spending appropriately. Our
strategy for competing with larger competitors is to monitor their pricing and not compete with them when their pricing is low or at
a loss. Competitors sell at low prices or at a loss due to a variety of reasons, including, but not limited to, their desire to liquidate
inventory or achieve short term increase in revenue. During these times, we avoid matching their prices. This strategy allows us to stay
profitable.
Historical
Performance
Our
year end net revenues and net income (loss) from 2013 through 2022 is presented in the table below:
Year | | |
Net Revenue | | |
Year-over-
Year % | | |
Net Income (loss) | | |
Net Income (loss) % | | |
Year-over
-Year % | |
2013 | | |
$ | 26,135 | | |
| - | | |
$ | 4,682 | | |
| 18 | % | |
| - | |
2014 | | |
$ | 1,102,237 | | |
| 4117 | % | |
$ | 150,300 | | |
| 14 | % | |
| 3110 | % |
2015 | | |
$ | 2,567,267 | | |
| 133 | % | |
$ | 228,009 | | |
| 9 | % | |
| 52 | % |
2016 | | |
$ | 7,337,012 | | |
| 186 | % | |
$ | 77,752 | | |
| 1 | % | |
| NA | |
2017 | | |
$ | 17,487,124 | | |
| 138 | % | |
$ | (122,176 | ) | |
| (1 | )% | |
| (257 | )% |
2018 | | |
$ | 24,402,144 | | |
| 40 | % | |
$ | 657,821 | | |
| 3 | % | |
| NA | |
2019 | | |
$ | 26,564,693 | | |
| 9 | % | |
$ | (423,073 | ) | |
| (2 | )% | |
| (165 | )% |
2020 | | |
$ | 38,655,264 | | |
| 46 | % | |
$ | 3,820,698 | | |
| 10 | % | |
| NA | |
2021 | | |
$ | 62,792,981 | | |
| 62 | % | |
$ | 4,783,773 | | |
| 8 | % | |
| 25 | % |
2022 | | |
$ | 95,930,091 | | |
| 53 | % | |
$ | (1,477,623 | ) | |
| (2 | )% | |
| (131 | )% |
In
2022 and 2021, approximately 100% of our revenue was through or with the Amazon sales platform.
Pricing
Strategy and Policies
In
an ideal world, we would like to price our products at key stone pricing or double wholesale cost. However, we operate in a hyper competitive
environment and we must stay competitive. Therefore, we must draw a good balance between gross margin and revenue. Our main objectives
focus on increasing volume and maximizing profits, which is achieved with a customized auto pricing system we developed internally, in
combination with well-trained business managers’ judgment on pricing skills as well as constant monitoring. One principal feature
of the pricing system is that it automatically syncs public data of competing offers from Amazon regularly, so business managers can
make price settings and adjustments based on accurate data, and thus be able to set optimal selling prices for products. In addition,
the system is constantly improved with new features and optimizations.
At
a high level, our automated pricing tool helps us stay competitive while our business managers mainly focus on increasing gross margins.
Our proprietary repricing tool analyze sales trend, projected sales, inventory age, inventory cost, potential profits, Fulfillment by
Amazon (“FBA”) fees, competing offers, and seasonality and determines an urgency level, then depending on the level of urgency,
it automatically adjusts prices accordingly.
Business
managers, after establishing the bases for prices, begin to develop pricing strategies for each product while taking the current market
conditions, company goals (e.g., increasing short-term or long-term profits) and strategies into consideration. Furthermore, business
managers consider different marketing segments such as costs and competitions in order to develop effective pricing strategies and policies.
The
following subsections provide more insight into various pricing strategies we have developed over the years. Our internal training mainly
focuses on competition-based pricing policy and value-based pricing policy.
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1. |
Competition-Based Pricing
Policy: 20% of our products are toys, which are extremely popular and competitive. In this type of environment where volume is
high but gross margin is low, our main strategy is to purchase large quantities, so we can increase sales volume and price competitively
while maintaining an average return on investment (“ROI”) of at least 15%. We are using the competition-based pricing
policy to match competitors’ prices, which means constantly winning Buy Box (as described below). Our pricing system is capable
of automatically matching all Buy Box. |
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2. |
Promotional Pricing
Policy: To boost lagging sales, we adapted our own promotional pricing policy, which involves offering modest discounts on products
with inventory age over 45 days, which proves to be cost-effective at reducing the number of low turn-over SKUs. |
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|
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3. |
Value-Based Pricing
Policy: We incorporate a value-based pricing strategy when inventories are constrained, which can happen when customer demand
suddenly spikes due to external factors, supply shortage, or seasonal spikes. We set prices to reflect the value perceived by customers,
especially on products under gift categories when consumer demands are higher. Contrary to a typical seller, we opt to maintain high
gross margin instead of marking down prices and running special deals during the high-demand season during Q4. Therefore, business
managers can achieve increases in both sales and high average ROI of 40%. |
Buy
Box on amazon.com is the top right section on a product page where customers can directly add items to their shopping carts. Since
many sellers on amazon.com can sell the same product, they must compete to “win the Buy Box” for a certain product.
Winning the Amazon Buy Box simply means that you were chosen for the Buy Box placement. When you win this placement, customers have a
button to directly add your product to their carts, giving you an advantage over competing sellers. For a seller to be eligible for the
Buy Box, they must meet a set of performance-based requirements, including order defect rate, customer shopping experience, time and
experience on the Amazon selling platform, and status as a professional seller.
Overview
of Market & Competition
According
to Marketplace Pulse, total U.S.US retail sales increased 18% to $6.56 trillion in 2021 from $5.56 trillion in 2020. U.S.
ecommerce sales increased 18% to $960.15 billion in 2021 from $811.56 billion in 2020.
In
2021, total U.S. ecommerce sales reached $959.5 billion, an 18.3% year-over-year increase from $811.6 billion in 2020. This is significantly
less than the U.S. ecommerce growth rate of 2020, during which total sales increased by 42.4% year-over-year from 2019.
Despite
the slowdown, total U.S. ecommerce sales in 2021 still marked the highest on record. This is an impressive increase from a decade ago
in 2011 when online sales in the U.S. totaled $199.3 billion. A year later, it breached the $200 billion mark for the very first time.
From 2011 to 2021, annual U.S. ecommerce sales multiplied by nearly five times.
Target
Market Size
Total
Addressable Market
As
an e-commerce company retailing in the U.S. market, our total addressable market covers all U.S. residents with Internet access, which
segmentally includes repeat customers and new customers to online shopping every year.
Growth
of E-commerce vs. Total Retail Sales
According
to U.S. Department of Commerce data, e-commerce’s share of total retail sales has steadily been on the rise and peaked at 16.4%
in the second quarter of 2020. Total U.S. retail sales increased 18% to $6.56 trillion in 2021 from $5.56 trillion in 2020. Consumers
spent $960.15 billion online with U.S. merchants in 2021, which is around 14.63% of total U.S. retail sales for the year compared to
14.60% in 2020.
Amazon
accounted for nearly 40% of all e-commerce in the United States and that makes Amazon the biggest ecommerce giant currently in the market.
Growth
of Amazon Prime Members
In
present, Amazon has approximately 200 million Prime Members in the U.S., and we were seeing continuous year-over-year growth over the
past years.
Operational
Advantages
According
to Marketplace Pulse (dated January 17, 2023), Hour Loop is one of the top 10 third-party sellers on U.S. Amazon.
Automation
We
developed a proprietary software that is tailor made to all our operational needs. This includes managing order review process, shipment
managements, inventory management, accounting, and complete end-to-end third-party integrations. This allows us to scale, reduce cost,
and improve quality.
Profitability
Management
We
have experienced operations managers tracking team performances with key performance indicators. We have departments specializing in
logistic costs, advertising, marketing, and product management. We hold monthly process reviews to identify early red flags and look
for areas to optimize. Each quarter we set increasingly difficult bars both to grow gross margin and further reduce expenses.
Continuous
Process Optimization
In
order to improve operating efficiencies, we have effective process optimization adapting to the changing policies of the e-commerce marketplace.
We continuously analyze our performance based on data. We conduct pricing, inventory planning and profitability analysis using this data.
This analysis provides us with insights on the processes that add the most value. Using these insights, we develop guidelines that help
us improve our operations. These guidelines are incorporated into our operations which include (but are not limited to), identifying
and ordering at optimal inventory levels, managing merchandise storage costs, optimizing transit times, and pricing at appropriate levels.
Our operations staff follows these guidelines which help them perform optimally. By continuously analyzing data, we are able to find
insights for improving our business. This drives continuous process optimization and its implementation into our operations. In addition,
our proprietary software allows us to continually accelerate process effectiveness based on specific requirements. Over time, our system
eliminates unnecessary procedures that could be replaced by an advanced algorithm. For instance, we simplify the FBA shipment process
through application programming interface (“API”) integration. Our self-developed system also tracks insightful analysis
of our profitability, clearer visualizes the drivers and optimums to better manage operational costs. We monitor operational parameters
that drive our business and proactively try to optimize them. These include fine tuning our item selection, managing our inventory levels,
estimating demand and pricing to maximize our profitability.
Data-Driven
Approach
We
make decisions based on analysis and interpretation of the data sets rather than observations over the market trend. By standardizing
processes and combine data-driven management, we can ensure the organization maintains consistency that is high quality. Our business
managers use historical data and sales projection provided by our proprietary software to find potential product gaps and keep products
in stock all year round. This advantage enables powerful predictive insights in correlating real-time data with past sales patterns.
Training
Programs
Our
effective training programs accelerate employees’ professional development and enable the Company to hire new graduates or people
without experience. Our training programs are very task-specific and we continually improve the materials in order to fit new industry
needs. Other than the training material, we assign mentors to evaluate and monitor trainees’ performance at each stage of the training
program.
Task
Generalization
By
generalizing each task with a standard process, we are able to shift assignments at regular intervals in order to find the most suitable
employee for each specific task. Moreover, business managers are also able to rotate the vendors they manage easily. This allows our
organization to effectively and consistently manage a vendor when a key employee who previously managed such vendor is no longer with
the company. In addition, the task generalization allows the company to hire remote teams to further reduce labor costs.
Multicultural
Management
We
have a multicultural management team that is linguistically and culturally diverse in order to make judgments from different perspectives.
Our remote teams in Taiwan and the Philippines provide diverse professional insights on specific tasks.
Technological
advantages
Our
software architecture was designed from the ground up to be scalable, secured, and easily extensible. By using JRuby on Rails, we can
make use the best parts of Java, Ruby, and Rails without paying for their disadvantages. For example, we can use the massive collections
of Java library, portability, speed, multi-threading, and maturity, but we do not have to be tied down with verbose code and strict typing.
Rails allow us to quickly build web pages and integrate both the frontend and the backend. The application runs on Amazon Web Services
(“AWS”) and can be easily scaled up to as many hosts as needed. It is accessible from a browser, so there is no need to setup
or install anything on the client-side.
Cost
Advantage
Access
to Low Product Costs
We
lower our product average costs by direct import items that have high volume, purchasing in bulk with better prices, and negotiating
discounts or rebates over increased purchase volume every year. Our strong growth of purchase every year allows us to negotiate better
discounts than the rivals. Therefore, we have the cost advantages to compete at low prices.
Efficient
Processes and Technologies
Our
proprietary software allows us to tailor make tools based on our specific use cases and leverage technologies to greatly reduce manual
operations. We also saved the expense of using third-party software in managing inventory, orders, product listings, and especially the
advertising analytic tool.
Low
Distribution and Logistic costs
We
saved the cost of managing the warehouse, shipping, and product distribution as we are enrolled in Amazon’s FBA program. The program
allows us to reduce fixed costs of the physical assets and quickly scale up the business without thinking much about infrastructure complexity.
Apart from using the FBA program, we also use FedEx, Amazon partnered carrier, Amazon Freight, and Amazon Global Logistics to reduce
expense. The competitive shipping rates we secured provide us a cost-efficient way to deliver shipments from overseas and domestic to
Amazon warehouse.
Efficiently
Managed Operations
We
have a good management structure within the firm and a data-driven system that allows employees to manage tasks quickly and cost-efficiently.
Reduced
Labor Costs
We
leverage third-party logistic companies to forward or prep our shipments to Amazon, which reduces our logistic operation labor costs.
We also work with a labor outsourcing partner located in the Philippines that provides virtual assistants to help us with data entry
and repetitive work, which is a very cost-effective way to do a lot of grunt work.
Key
Competitors by Market Size/Share
Our
key competitor is Amazon Retail. Amazon Retail frequently buys from the same brands we sell and sells them at a loss. Amazon Retail offers
can be identified by the “Sold by Amazon” tag on Amazon’s site, and they are formed by two components: (i) Amazon Vendor
Central, and (ii) the Sold by Amazon (“SBA”) program. We do not consider other third-party sellers as key competitors, because
none of them represents enough market share to influence sales outcome. The addressable market is incredibly vast; thus we believe there
are plenty of opportunities for everyone.
Amazon
Vendor Central
Amazon
Vendor Central allows manufacturers and brand owners to sell directly to Amazon as a first-party seller. This is one of the key competitive
factors as Amazon usually buys bulk from the brands and sells at a very low price, which leads to hyper-competitive pricing. On pricing
control, Amazon does not always follow the minimum advertised pricing (“MAP”) guidelines from manufacturers, which also puts
us at a disadvantage when selling the same products.
Sold
by Amazon Program
With
the rise of e-commerce platforms, Amazon is looking for opportunities to attract customers away from its retail store rivals. In 2019,
Amazon rolled out its new SBA program to help sellers grow their business. This program gives brand owners the control of inventory management
and listings with Amazon having the authority to constantly monitor and change the price to make sure customers are getting the best
deals. Once the products are enrolled in the SBA program, Amazon will set the minimum gross proceeds (“MGP”) to pay sellers
the lowest possible amount on each unit sold. This new program is another threat to our company as Amazon is the one taking control of
pricing, and they set the price very low in order to compete with competitors’ low price strategy.
Competitor
Strengths and Weaknesses
Strengths
of Sold by Amazon
First,
ship from and SBA creates competition for potential customers who prefer to buy products from Amazon rather than a third-party seller.
Secondly, Amazon monitors and manages pricing which makes the product price range at a highly competitive level. In fact, the chance
of Amazon winning buy box is even higher as they have the best deal for customers. Finally, Amazon is not restricted by its policy to
third-party sellers. One of the critical policies is the restock limit. Amazon limits certain items’ restock quantities based on
recent sales activity, and this affects the in-stock rate of popular items that needs a greater volume.
Weaknesses
of Sold by Amazon
As
Amazon focuses on sales more than relationships with vendors, they do not follow vendors’ MAP strictly. We believe this has led
to the devaluation of brands and will have a negative impact on building a long-term relationship with the vendors. Once the vendor hands
over their price control to Amazon, we believe it is unlikely for them to sell at their original target price further, and it influences
their offline sales. And in fact, it makes a huge difference in profitability to both Amazon and the vendor when reacts to the competitive
pricing changes.
Apart
from the weaknesses of business relationships, we believe Amazon also has disadvantages in the niche marketplaces, where product offerings
are narrower and more personalized. As a third-party seller, we cooperate with vendors in developing custom projects that bring product
differentiation and scarcity effect. However, we believe Amazon only concentrates on the masses, which gives them the deficiency of having
products that are targeted in certain market segments.
Potential
Substitute Products Posing Credible Threat to Company Products
No
potential substitute products would pose a credible threat to our company as we have developed a wide product diversification.
As
a company that focuses on reselling wholesale products, we have the resilience to find substitution of products or brands. We established
product diversification by managing wide range of SKUs and continually expand our product categories. Our business strategy allows us
to mitigate risk and generate significant profit by selling low volumes items diversified across a large variety of products.
In
contrast, private labels sellers manage small number of SKUs that have large volumes in return with higher profit per unit. However,
private labels have much higher risk when experiencing stagnant or declining sales as they would have lower capability to find sales
replacements that are already established.
Strength
of Barriers to Entry
Higher
Capital, Low Margin: Selling online is generally low margin, but it requires high capital investment in order to purchase goods and
run advertising.
Product
Differentiation: Our proprietary software allows us to manage a huge number of SKUs. This allows us to participate in profitable
long-tail products in addition to well-known popular ones. The turnover rate for long-tail products is slow, so newcomers are not likely
to enter. It also requires a sophisticated system to manage. Furthermore, vendor relationships do not happen overnight.
Advanced
System: We have already developed a highly sophisticated system which has been refined over time to become highly effective. Even
if a new entrant has a team of the best software engineers in the world, it will still take them many years to refine their system. There
is a myriad of intricacies as to the effectiveness of a system. Even if the new entrants have the system built, it will still take them
years to collect historical sales data. By the time new entrants have done all that, our system would have continued to mature. This
means we would be able to manage more SKUs more profitably with lower costs.
Risk
of Entry- Potential Entrants
Vendor
Vertical Integration: A vendor may forward integrate into the e-commerce marketplace in order to directly engage with their online
customers.
Multichannel
E-commerce: There is a chance of established online retail firms such as sellers on eBay, Walmart, and Etsy expanding their business
to the Amazon marketplace.
Brick-and-Mortar:
As the online retail is growing and offline retail is contracting, there are more brick-and-mortar stores migrating from offline
to online.
Improving
Sales of Popular Items and Securing the Inventories Without Paying Higher Storage Fees By Engaging the Services of Third Party Warehouses
As
a retailer, our success is heavily influenced by the inventory control of our suppliers (vendors). However, many of our suppliers are
having difficulties to maintain their stock level due to various reasons, such as the shortage of shipping containers, lack of labor,
or disruption in manufacturing. The situation exacerbates during the pandemic and in peak season. In order to secure the inventories,
we start to order large quantities of popular items or buying them out to store in the Amazon fulfillment center. However, the monthly
storage fee of the Amazon fulfillment center in peak season (Q4) is 3.5 times higher than normal season, which puts pressure on our profits.
To maintain the balance of inventory level and margins, we are currently contracting the warehousing services of third-party warehouses,
including, Rahl Distribution, Inc., Rite Prep Shipping, 3Plzen, Carolina Prep & Ship, and Shenzhen Linkhub Co., Ltd to support our overall stock planning
process. By doing this, we can improve sales by preventing popular items from going out of stock, since we had secured adequate inventories
ahead of time. Furthermore, we can also avoid paying higher Amazon storage fees in Q4.
Growth
Objectives
In
2022, we grew the number of vendors to more than 700, the number of business managers to almost 80, and the number of total employees
to almost 200. In 2023, however, in light of the fact that many economists and business leaders had a pessimistic outlook, we are not
looking for tremendous growth in 2023. Instead, we will aim to generate consistent profits and maintain cash flow as we become much more
selective on product purchasing. We also expect product costs to go down and competitions to ease. We anticipate that our headcounts
will go down slightly through attrition.
Market
and Supplier Development - Establishing a Vendor Acquisition Team
In
2022, in order to continue growing at a rapid pace, we established a vendor acquisition team dedicated to onboarding new vendors to drastically
improve our vendor acquisition success rate. This team specialized in the skills required to convince vendors to sell us their goods.
Currently, this is being done by individual business managers with varying skill levels. The objective of the vendor acquisition team
is to onboard 150 vendors per year and to increase our product range as well as diversifying our product categories. The team onboarded
133 vendors in 2022. Our vendor acquisition strategy for 2023 is to focus on experienced vendors with more product selections, and the
goal is to improve gross margin. For categories with high return rates such as apparel, the minimum margin requirement would be even
higher.
COVID-19
In
March 2020, the World Health Organization recognized the novel strain of coronavirus (COVID-19) as a pandemic. This COVID-19 outbreak
has severely restricted the level of economic activity around the world. In response to this COVID-19 outbreak, the governments of many
countries, states, cities, and other geographic regions have taken preventative or protective actions, such as imposing restrictions
on travel and business operations and advising or requiring individuals to limit or forego their time outside of their homes. The Company’s
services, operating results and financial performance could be adversely affected by the overall impacts of the pandemic. Management
has determined that there is no material uncertainty that casts substantial doubt on the Company’s ability to continue as a going
concern. It is expected that COVID-19 might have some impact, though it is not anticipated to be significant.
Bank
of America Loan
On
June 18, 2019, the Company issued a Promissory Note (the “BofA Note”) in the amount of $785,000 to Bank of America (the “Lender”)
for a loan in the amount of $785,000. The BofA Note bears interest at a rate of 8.11% per annum. The monthly payment is $15,963, consisting
of $11,398 of principal and $4,565 of interest. The principle amount of $785,000 was paid in full on December 15,2020, while the accrued
interest of $27,996 was still outstanding as of December 31, 2022.
Taishin
International Bank
On
August 18, 2022, Flywheel, signed a line of credit agreement in the amount of $6,940,063 with Taishin International Bank (“Taishin”).
The line of credit did not change, what changed is the amount we can further borrow and it matures on August 30, 2023. As of December
31, 2022, the outstanding balance under the Taishin line of credit was $652,316, and bears interest at a rate of 2.6% per annum. Also,
Flywheel has accrued interest expense of $1,440 as of December 31, 2022.
PPP
Loan
On
April 7, 2020, the Company issued a promissory note (the “PPP Note”) in the amount of $27,012 under the Paycheck Protection
Program (“PPP”) to JP Morgan Chase Bank, N.A. (the “Lender”). The PPP, established as part of the Coronavirus
Aid, Relief, and Economic Security Act (the “CARES Act”), which was enacted on March 27, 2020, provides for loans to qualifying
businesses for amounts up to 2.5 times of the average monthly payroll expenses of the qualifying business. The PPP Note was set to mature
on April 7, 2022, and bore interest at a rate of 0.98% per annum, payable monthly commencing October 5, 2020, following an initial deferral
period as specified under the PPP loan. The PPP Note could be prepaid at any time prior to maturity with no prepayment penalties. The
Paycheck Protection Program Flexibility Act (the “Flexibility Act”), signed on June 5, 2020, amended certain provisions of
the PPP, including the deferral period and repayment terms. The Flexibility Act extends the deferral period of payments of PPP loan principal,
interest, and fees to the date when the U.S. Small Business Administration makes a final decision on the borrower’s application
for forgiveness, or 10 months after the last day of the covered period if a borrower has not applied for forgiveness (whichever is earlier).
This extension applies regardless of the terms of the PPP and does not require an amendment of the PPP. As such, the Company did not
make any payments on the PPP Note during 2020.
Under
the terms of the PPP loan, up to the entire amount of principal and accrued interest may be forgiven to the extent PPP loan proceeds
are used for qualifying expenses as described in the CARES Act and applicable implementing guidance issued by the U.S. Small Business
Administration under the PPP loan. On May 6, 2021, the entire amount of principal and accrued interest on the PPP Note was forgiven.
Conversion
of S Corporation to C Corporation
On
June 30, 2021, the Company completed a corporate reorganization to convert its status from a S corporation to a C corporation with an
effective date of July 27, 2021. Retained earnings in the amount of $4,170,418 were distributed by the Company to the S corporation stockholders
($2,085,209 to each of Mr. Lai and Ms. Yu) on July 27, 2021.
Affiliated
Loans
From
time to time, the Company receives loans and advances from its stockholders to fund its operations. As of December 31, 2022, the Company
had $4,329,460 due to related parties. While stockholder payables are non-interest bearing and payable on demand, the Company and stockholders
entered into loan agreements for loans with terms over one year.
December
2020 Loan
On
December 30, 2020 and later modified on September 16, 2021, the Company, Mr. Lai and Ms. Yu entered into a loan agreement of $1,041,353
and converted it into a retroactive interest-bearing (2%) loan with a repayment date of December 31, 2021. On January 18, 2022,
the Company repaid the loan in full. Together, Mr. Lai and Ms. Yu hold over 95% of the Company’s outstanding shares. Mr. Lai is
the Company’s Chairman of the Board, Chief Executive Officer and Interim Chief Financial Officer. Ms. Yu is the Company’s
Senior Vice President and a member of the Company’s Board of Directors.
July
2021 Loan
On
July 27, 2021, the Company, Mr. Lai and Ms. Yu entered into a loan agreement with a principal amount of $4,170,418. The loan is subordinated.
The annual interest rate is 2% and the repayment date is December 31, 2022. The Company had accrued interest of $120,003 as of December
31, 2022. On December 28, 2022, the Company, Mr. Lai and Ms. Yu agreed to extend the term of the loan, with the new
maturity date of December 31, 2024. As amended, the annual interest rate on the loan is 5.5%.
Stock
Splits
On
September 22, 2021, our board of directors and stockholders approved a forward stock split in a ratio of 4.44-for-1 (“Forward Stock
Split”) and on September 27, 2021, we filed a certificate of amendment to our Certificate of Incorporation implementing the Forward
Stock Split, effective September 27, 2021. Therefore, on September 27, 2021, following the Forward Stock Split, Sam Lai, our Chief Executive
Officer, and Maggie Yu, our Senior Vice President, each held 22,200,000 shares of common stock (for
an aggregate of 44,400,000 shares of common stock).
On
November 29, 2021, our board of directors and stockholders approved a reverse stock split in a ratio of 0.75-for-1 (“Reverse Stock
Split”) and on December 1, 2021, we filed a certificate of amendment to our Certificate of Incorporation implementing the Reverse
Stock Split, effective December 3, 2021. Therefore, on December 3, 2021, following the Reverse Stock Split, Sam Lai, our Chief Executive
Officer, and Maggie Yu, our Senior Vice President, each held 16,650,000 shares of common stock (for
an aggregate of 33,300,000 shares of common stock).
Except
as otherwise indicated, all references to our common stock, share data, per share data and related information has been adjusted for
the Forward Stock Split and the Reverse Stock Split as if they had occurred at the beginning of the earliest period presented. The Forward
Stock Split divided each share of our outstanding common stock into 4.44 shares of common stock, and the Reverse Stock Split divided
each share of our outstanding common stock into 0.75 shares of common stock, without any change in the par value per share, and the Forward
Stock Split and the Reverse Stock Split correspondingly adjusted, among other things, the exercise rate of our warrants into our common
stock. No fractional shares were issued in connection with the Forward Stock Split and the Reverse Stock Split, and any fractional shares
resulting from the Forward Stock Split and Reverse Stock Split were rounded up to the nearest whole share.
Approval
of the Hour Loop, Inc. 2021 Equity Incentive Plan
On
June 27, 2021, our Board of Directors and stockholders holding a majority of our outstanding shares of common stock approved the
Hour Loop, Inc. 2021 Equity Incentive Plan (the “2021 Plan”). Under the 2021 Plan, a total of 4,995,000 shares of common
stock were originally authorized for issuance pursuant to the grant of stock options, stock appreciation rights, restricted stock,
restricted stock units, performance units, performance shares or other cash- or stock-based awards to officers, directors, employees
and eligible consultants to the Company or its subsidiaries. Pursuant to the terms if the 2021 Plan and subject to adjustment as
provided in the 2021 Plan, the maximum aggregate number of shares that may be issued under the 2021 Plan will be cumulatively
increased on January 1, 2022 and on each subsequent January 1, by a number of shares equal to the smaller of (i) 3% of the number of
shares of common stock issued and outstanding on the immediately preceding December 31, or (ii) an amount determined by our Board of
Directors. As of March 31, 2023, there were 5,994,000 shares of common stock were authorized for issuance under the 2021 Plan,
and 5,944,000 shares available for issuance under the 2021 Plan.
Initial
Public Offering
On
January 11, 2022, we closed our initial public offering of 1,725,000 shares of common stock, which included the full exercise of the
underwriter’s over-allotment option, at a public offering price of $4.00 per share, for aggregate gross proceeds of $6,900,000,
prior to deducting underwriting discounts, commissions, and other offering expenses. Our common stock began trading on The Nasdaq Capital
Market on January 7, 2022, under the symbol “HOUR”. EF Hutton, division of Benchmark Investments, LLC (“EF Hutton”),
acted as sole book-running manager for the offering. The net proceeds of the offering, after deducting expenses of $743,640, were $6,156,360.
Meanwhile, other costs incurred in the IPO totaled 576,168, the main nature of which was professional fees. As a result, common stock
increased by $173, and additional paid-in capital increased by $5,580,020.
Employees
As
part of our expansion plan, we aggressively grew headcounts in the 1st half of 2022. Our total headcounts peaked at 201 employees (including
Hour Loop and Flywheel) in April 2022. Since July, as we’ve reached scale, we have become more selective in new hires. As of December
2022, our headcount is 186 and all of them are full-time. In addition to hiring more business managers who contributed to revenue generation,
we were also expanding our software engineering team, aiming for upgrading our internal system to strengthen our competitive advantages.
In terms of training and development, we provide one month orientation for all business and operation new hires. We also provide frequent
training sessions ranging from skills training, leadership development, and performance management. We plan to keep headcount stable,
or somewhat decrease in view of turnover, in 2023.
Executive
Officers
Set
forth below is certain information regarding our executive officers.
Name |
|
Age |
|
Position |
Sam
Lai |
|
41 |
|
Chairman
of the Board, Chief Executive Officer and Interim Chief Financial Officer |
Sau
Kuen (Maggie) Yu |
|
46 |
|
Senior
Vice President and Director |
Sam
Lai. Mr. Lai has served as our Chief Executive Officer and been a member of our Board of Directors since June 2013 and our Chairman
of Board since April 2021. He has served as our Interim Chief Financial Officer since March 29, 2022. He is a seasoned software engineer
who has designed and built software and code from the ground up at Hour Loop, Inc., Amazon.com, Inc., UnifiedEdge, Inc., Kits, and Applied
Research Labs for the past 18 years. From December 2009 through June 2017, Mr. Lai served as a Software Development Engineer for Amazon.com,
Inc. From March 2009 through December 2009, he served as a Senior Java Developer at UnifiedEdge, Inc. From February 2007 through March
2009, Mr. Lai served as a Senior Java Developer at Kits. From September 2005 through February 2007, he served as a Software Development
Engineer for Amazon.com, Inc. From March 2003 through January 2004, Mr. Lai served as a Research Engineer Scientist Assistant at Applied
Research Labs. Mr. Lai graduated with a Bachelor Degree in Computer Science from University of Texas at Austin in 2003 and a Masters
Degree in Computer Science from University of California, San Diego in 2004. Mr. Lai does not hold, and has not previously held, any
directorships in any reporting companies.
Sau
Kuen (Maggie) Yu. Ms. Yu has served as our Senior Vice President and has been a member of our Board of Directors since June 2013.
Since graduating from University of California, San Diego until June 2013, Ms. Yu has no employment history. Ms. Yu graduated with a
Bachelor Degree in Computer Science from University of California, San Diego in 2004. Ms. Yu does not hold, and has not previously held,
any directorships in any reporting companies.
Mr.
Lai and Ms. Yu are married.
ITEM
1A. RISK FACTORS
An
investment in our securities carries a significant degree of risk. You should carefully consider the following risks, as well as the
other information contained in this annual report on Form 10-K, including our historical financial statements and related notes included
elsewhere in this annual report on Form 10-K, before you decide to purchase our securities. Any one of these risks and uncertainties
has the potential to cause material adverse effects on our business, prospects, financial condition and operating results which could
cause actual results to differ materially from any forward-looking statements expressed by us and a significant decrease in the value
of our common shares. Refer to “Cautionary Statement Regarding Forward-Looking Statements.”
We
may not be successful in preventing the material adverse effects that any of the following risks and uncertainties may cause. These potential
risks and uncertainties may not be a complete list of the risks and uncertainties facing us. There may be additional risks and uncertainties
that we are presently unaware of, or presently consider immaterial, that may become material in the future and have a material adverse
effect on us. You could lose all or a significant portion of your investment due to any of these risks and uncertainties.
Below
is a summary of material risks, uncertainties and other factors that could have a material effect on the Company and its operations:
|
● |
We face intense competition; |
|
|
|
|
● |
Our business depends on
our ability to build and maintain strong product listings on e-commerce platforms. We may not be able to maintain and enhance our
product listings if we receive unfavorable customer complaints, negative publicity or otherwise fail to live up to consumers’
expectations, which could materially adversely affect our business, results of operations and growth prospects; |
|
|
|
|
● |
We experience significant
fluctuations in our operating results and growth rate; |
|
|
|
|
● |
We face risks related to
successfully optimizing and operating our fulfillment and customer service operations; |
|
|
|
|
● |
The variability in our
retail business places increased strain on our operations; |
|
|
|
|
● |
Continued increases in
Amazon Marketplace fulfillment and storage fees could have an adverse impact on our profit margin and results of operations; |
|
|
|
|
● |
A change in one or more
of the Company’s vendors’ policies or the Company’s relationship with those vendors could adversely affect the
Company’s results of operations; |
|
|
|
|
● |
Our revenue is dependent
upon maintaining our relationship with Amazon and failure to do so, or any restrictions on our ability to offer products on the Amazon
Marketplace, could have an adverse impact on our business, financial condition and results of operations; |
|
|
|
|
● |
Loss of key personnel or
the inability to attract, train and retain qualified employees could adversely affect the Company’s results of operations; |
|
|
|
|
● |
We may face difficulties
in meeting our labor needs to effectively operate our business; |
|
● |
Our business could be adversely
affected by increased labor costs, including costs related to an increase in minimum wage and health care; |
|
|
|
|
● |
Breach of data security
could harm our business and standing with our customers; |
|
|
|
|
● |
Our hardware and software
systems are vulnerable to damage, theft or intrusion that could harm our business; |
|
|
|
|
● |
Our inability or failure
to protect our intellectual property rights, or any claimed infringement by us of third-party intellectual rights, could have a negative
impact on our operating results; |
|
|
|
|
● |
The Company’s business
is influenced by general economic conditions; |
|
|
|
|
● |
Disruption of global capital
and credit markets may have a material adverse effect on the Company’s liquidity and capital resources; |
|
|
|
|
● |
The Company is dependent
upon access to capital for its liquidity needs; |
|
|
|
|
● |
We may complete a future
significant strategic transaction that may not achieve intended results or could increase the number of our outstanding shares or
amount of outstanding debt or result in a change of control; |
|
|
|
|
● |
Historically, we have experienced
declines, and we may continue to experience fluctuation in our level of sales and results from operations; |
|
|
|
|
● |
The ability of the Company
to satisfy its liabilities and to continue as a going concern will continue to be dependent on the implementation of several items,
the success of which is not certain; |
|
|
|
|
● |
Parties with whom the Company
does business may be subject to insolvency risks or may otherwise become unable or unwilling to perform their obligations to the
Company; |
|
|
|
|
● |
Failure to comply with
legal and regulatory requirements could adversely affect the Company’s results of operations; |
|
|
|
|
● |
Litigation may adversely
affect our business, financial condition and results of operations; |
|
|
|
|
● |
The effects of natural
disasters, terrorism, acts of war, and public health issues may adversely affect our business; |
|
|
|
|
● |
A pandemic, epidemic or
outbreak of an infectious disease, such as COVID-19, may materially and adversely affect our business; |
|
|
|
|
● |
The loss of key senior
management personnel or the failure to hire and retain highly skilled and other key personnel could negatively affect our business; |
|
|
|
|
● |
The ability of Sam Lai,
our Chairman of the Board, Chief Executive Officer and Interim Chief Financial Officer, and Maggie Yu, our Senior Vice President,
who are husband and wife, to control our business may limit or eliminate minority stockholders’ ability to influence corporate
affairs; |
|
|
|
|
● |
Government regulation is
evolving and unfavorable changes could harm our business; |
|
|
|
|
● |
We are subject to product
liability claims when people or property are harmed by the products we sell; |
|
|
|
|
● |
We could face prior period
sales tax and corporate tax liabilities, penalties and collection obligations; |
|
● |
There
can be no assurance that we will be able to comply with continued listing standards of The Nasdaq Capital Market (“Nasdaq”); |
|
|
|
|
● |
High
state income tax rates could impact our financials negatively; |
|
|
|
|
● |
The
market price of our common stock may be volatile, and you could lose all or part of your investment; and |
|
|
|
|
●
|
Our
current accounting and inventory tracking systems could impair our ability to file accurate and timely financial statements. |
Risks
Related to Our Business
We
face intense competition.
The
online retail business is rapidly evolving and intensely competitive. Some of our current and potential competitors have greater resources,
longer histories, and/or more customers. They may secure better terms from vendors, adopt more aggressive pricing, and devote more resources
to technology, infrastructure, fulfillment, and marketing.
Competition
continues to intensify, including with the development of new business models and the entry of new and well-funded competitors, and as
our competitors enter into business combinations or alliances and established companies in other market segments expand to become competitive
with our business. In addition, new and enhanced technologies, including search, web and infrastructure computing services, digital content,
and electronic devices continue to increase our competition. The Internet facilitates competitive entry and comparison shopping, which
enhances the ability of new, smaller, or lesser-known businesses to compete against us. As a result of competition, our product offerings
may not be successful, we may fail to gain or may lose business, and we may be required to increase our spending or lower prices, any
of which could materially reduce our sales and profits.
Our
business depends on our ability to build and maintain strong product listings on e-commerce platforms. We may not be able to maintain
and enhance our product listings if we receive unfavorable customer complaints, negative publicity or otherwise fail to live up to consumers’
expectations, which could materially adversely affect our business, results of operations and growth prospects.
Maintaining
and enhancing our product listings is critical in expanding and growing our business. However, a significant portion of our perceived
performance to the customer depends on third parties outside of our control, including suppliers and third-party delivery agents as well
as online retailers such as Amazon and Walmart. Because our agreements with our online retail partners are generally terminable at will,
we may be unable to maintain these relationships, and our results of operations could fluctuate significantly from period to period.
Because we rely on third parties to deliver our products, we are subject to shipping delays or disruptions caused by inclement weather,
natural disasters, labor activism, health epidemics or bioterrorism. We may also experience shipping delays or disruptions due to other
carrier-related issues relating to their own internal operational capabilities. Further, we rely on the business continuity plans of
these third parties to operate during pandemics, like the COVID-19 pandemic, and we have limited ability to influence their plans, prevent
delays, and/or cost increases due to reduced availability and capacity and increased required safety measures.
Customer
complaints or negative publicity about our products, delivery times, or marketing strategies, even if not accurate, especially on blogs,
social media websites and third-party market sites, could rapidly and severely diminish consumer view of our product listings and result
in harm to our brands. Customers may also make safety-related claims regarding products sold through our online retail partners, such
as Amazon, which may result in an online retail partner removing the product from its marketplace. We have from time to time experienced
such removals and such removals may materially impact our financial results depending on the product that is removed and length of time
that it is removed. We also use and rely on other services from third parties, such as our telecommunications services, and those services
may be subject to outages and interruptions that are not within our control.
We
experience significant fluctuations in our operating results and growth rate.
We
are not always able to accurately forecast our growth rate. We base our expense levels and investment plans on sales estimates. A significant
portion of our expenses and investments is fixed, and we are not always able to adjust our spending quickly enough if our sales are less
than expected.
Our
revenue growth may not be sustainable, and our percentage growth rates may decrease. Our revenue and operating profit growth depend on
the continued growth of demand for the products offered by us, and our business is affected by general economic and business conditions.
A softening of demand, whether caused by changes in customer preferences or a weakening of the U.S. economy, may result in decreased
revenue or growth.
Our
sales and operating results will also fluctuate for many other reasons, including due to factors described elsewhere in this section
and the following:
|
● |
our ability to retain and
increase sales to existing customers, attract new customers, and satisfy our customers’ demands; |
|
● |
our ability to retain and
expand our network of vendors; |
|
● |
our ability to offer products
on favorable terms, manage inventory, and fulfill orders; |
|
● |
the introduction of competitive
products, price decreases, or improvements; |
|
● |
changes in usage or adoption
rates of the Internet, e-commerce, electronic devices, and web services; |
|
● |
timing, effectiveness,
and costs of expansion and upgrades of our systems and infrastructure; |
|
● |
the extent to which we
finance, and the terms of any such financing for, our current operations and future growth; |
|
● |
the outcomes of legal proceedings
and claims, which may include significant monetary damages or injunctive relief and could have a material adverse impact on our operating
results; |
|
● |
variations in the mix of
products we sell; |
|
● |
variations in our level
of merchandise and vendor returns; |
|
● |
the extent to which we
offer fast and free delivery and provide additional benefits to our customers; |
|
● |
factors affecting our reputation; |
|
● |
the extent to which we
invest in technology and content, fulfillment, and other expense categories; |
|
● |
increases in the prices
of fuel and gasoline, as well as increases in the prices of other energy products and commodities like paper and packing supplies
and hardware products; |
|
● |
the extent to which operators
of the networks between our customers and us, the online retailer, successfully charge fees to grant our customers unimpaired and
unconstrained access to our online services; |
|
● |
our ability to collect
amounts owed to us when they become due; |
|
● |
the extent to which new
and existing technologies, or industry trends, restrict online advertising or affect our ability to customize advertising or otherwise
tailor our product and service offerings; |
|
● |
the extent to which use
of our services is affected by spyware, viruses, phishing and other spam emails, denial of service attacks, data theft, computer
intrusions, outages, and similar events; and |
|
● |
disruptions from natural
or man-made disasters, extreme weather, geopolitical events and security issues (including terrorist attacks and armed hostilities),
labor or trade disputes, and similar events. |
We
face risks related to successfully optimizing and operating our fulfillment and customer service operations.
Failures
to adequately predict customer demand or otherwise optimize and operate our fulfillment and customer service operations successfully
from time to time result in excess or insufficient fulfillment or customer service capacity, increased costs, and impairment charges,
any of which could materially harm our business. As we continue to add fulfillment and customer service capability or add new businesses
with different requirements, our fulfillment and customer service operations become increasingly complex and operating them becomes more
challenging. There can be no assurance that we will be able to operate our operations effectively.
In
addition, failure to optimize inventory in our fulfillment operations increases our net shipping cost by requiring long-zone or partial
shipments. We may be unable to adequately staff our fulfillment and customer service operations. Our failure to properly handle such
inventory or to accurately forecast product demand may result in us being unable to secure sufficient storage space or to optimize our
fulfillment operations or cause other unexpected costs and other harm to our business and reputation.
We
rely on a limited number of shipping companies to deliver inventory to us and completed orders to our customers. The inability to negotiate
acceptable terms with these companies or performance problems or other difficulties experienced by these companies or by our own transportation
systems could negatively impact our operating results and customer experience. In addition, our ability to receive inbound inventory
efficiently and ship completed orders to customers also may be negatively affected by natural or man-made disasters, extreme weather,
geopolitical events and security issues, labor or trade disputes, and similar events.
The
variability in our retail business places increased strain on our operations.
Demand
for our retail products can fluctuate significantly for many reasons, including as a result of seasonality, promotions, product launches,
or unforeseeable events, such as in response to natural or man-made disasters, extreme weather, or geopolitical events. For example,
we expect a disproportionate amount of our retail sales to occur during our fourth quarter. Our failure to stock or restock popular products
in sufficient amounts such that we fail to meet customer demand could significantly affect our revenue and our future growth. When we
overstock products, we may be required to take significant inventory markdowns or write-offs and incur commitment costs, which could
materially reduce profitability. We regularly experience increases in our net shipping cost due to FBA fee increases, split-shipments,
and additional long-zone shipments necessary to ensure timely delivery for the holiday season. If too many customers access the websites
on which we engage in online retailing within a short period of time due to increased demand, we may experience system interruptions
that make the websites unavailable or prevent us from efficiently fulfilling orders, which may reduce the volume of goods we offer or
sell and the attractiveness of our products. In addition, we may be unable to adequately staff for fulfillment of orders and customer
service during these peak periods and delivery and other fulfillment companies and customer service co-sourcers may be unable to meet
the seasonal demand.
As
a result of holiday sales, as of December 31 of each year, our cash, cash equivalents, and marketable securities balances typically reach
their highest level (other than as a result of cash flows provided by or used in investing and financing activities). This operating
cycle results in a corresponding increase in accounts payable as of December 31. Our accounts payable balance generally declines during
the first three months of the year, resulting in a corresponding decline in our cash, cash equivalents, and marketable securities balances.
Continued
increases in Amazon Marketplace fulfillment and storage fees could have an adverse impact on our profit margin and results of operations.
The
Company utilizes Amazon’s FBA platform to store their products at the Amazon fulfillment center and to pack and distribute these
products to customers. If Amazon continues to increase its FBA fees, our profit margin could be adversely affected.
A
change in one or more of the Company’s vendors’ policies or the Company’s relationship with those vendors could adversely
affect the Company’s results of operations.
The
Company is dependent on its vendors to supply merchandise in a timely and efficient manner. If a vendor fails to deliver on its commitments,
whether due to financial difficulties or other reasons, the Company could experience merchandise shortages that could lead to lost sales.
Historically,
the Company has not experienced difficulty in obtaining satisfactory sources of supply and management believes that it will continue
to have access to adequate sources of supply. No individual vendor exceeded 15% of purchases in the year ended December 31, 2022.
Our
revenue is dependent upon maintaining our relationship with Amazon and failure to do so, or any restrictions on our ability to offer
products on the Amazon Marketplace, could have an adverse impact on our business, financial condition and results of operations.
To
date, we have generated practically all of our revenue as a third-party seller on Amazon Marketplace. In 2022 and 2021, 100% and 100%,
respectively, of our net revenue was through or with the Amazon sales platform. Therefore, we depend entirely on our relationship
with Amazon for growth. In particular, we depend on our ability to offer products on the Amazon Marketplace. We also depend on Amazon
for the timely delivery of products to customers. Any adverse change in our relationship with Amazon, including restrictions on the ability
to offer products or termination of the relationship, could adversely affect our continued growth and financial condition and results
of operations.
Our
profit is dependent reimbursements from Amazon and any change in Amazon’s policy regarding reimbursement could adversely impact
our ability to generate profits
Amazon
reimburses us for any lost and damaged merchandise. These reimbursements form a substantial portion of our profits. Any change in Amazon
policy regarding these reimbursements could impact our profit adversely. Additionally, we are dependent on Amazon’s ability to
track and process these reimbursements. Any deficiencies in Amazon’s ability to process these reimbursements could impact our profits.
Loss
of key personnel or the inability to attract, train and retain qualified employees could adversely affect the Company’s results
of operations.
The
Company believes that its future prospects depend, to a significant extent, on the services of its executive officers. Our future success
will also depend on our ability to attract and retain qualified key personnel. The loss of the services of certain of the Company’s
executive officers and other key management personnel could adversely affect the Company’s results of operations.
In
addition to our executive officers, the Company’s business is dependent on our ability to attract, train and retain qualified team
members. Our ability to meet our labor needs while controlling our costs is subject to external factors such as unemployment levels,
health care costs and changing demographics. If we are unable to attract and retain adequate numbers of qualified team members, our operations
and support functions could suffer. Those factors, together with increased wage and benefit costs, could adversely affect our results
of operations.
We
may face difficulties in meeting our labor needs to effectively operate our business.
We
are heavily dependent upon our labor workforce. Our compensation packages are designed to provide benefits commensurate with our level
of expected service. However, we face the challenge of filling many positions at wage scales that are appropriate to the industry and
competitive factors. We also face other risks in meeting our labor needs, including competition for qualified personnel, overall unemployment
levels, and increased costs associated with complying with regulations relating to COVID-19. Changes in any of these factors, including
a shortage of available workforce, could interfere with our ability to adequately service our customers and could result in increasing
labor costs.
Our
business could be adversely affected by increased labor costs, including costs related to an increase in minimum wage and health care.
Labor
is one of the primary components in the cost of operating our business. Increased labor costs, whether due to competition, unionization,
increased minimum wage, state unemployment rates, health care, or other employee benefits costs may adversely impact our operating expenses.
Additionally, there is no assurance that future health care legislation will not adversely impact our results or operations.
Breach
of data security could harm our business and standing with our customers.
The
protection of our supplier (vendor), employee and business data is critical to us. Our business, like that of most companies, involves
confidential information about our employees, our suppliers and our Company. We rely on commercially available systems, software, tools
and monitoring to provide security for processing, transmission and storage of all such data, including confidential information. Despite
the security measures we have in place, our facilities and systems, and those of our third-party service providers, may be vulnerable
to security breaches, acts of vandalism, computer viruses, misplaced or lost data, programming or human errors, or other similar events.
Unauthorized parties may attempt to gain access to our systems or information through fraud or other means, including deceiving our employees
or third-party service providers. The methods used to obtain unauthorized access, disable or degrade service, or sabotage systems are
also constantly changing and evolving, and may be difficult to anticipate or detect. We have implemented and regularly review and update
our control systems, processes and procedures to protect against unauthorized access to or use of secured data and to prevent data loss.
However, the ever-evolving threats mean we must continually evaluate and adapt our systems and processes, and there is no guarantee that
they will be adequate to safeguard against all data security breaches or misuses of data. Any security breach involving the misappropriation,
loss or other unauthorized disclosure of customer payment card or personal information or employee personal or confidential information,
whether by us or our vendors, could damage our reputation, expose us to risk of litigation and liability, disrupt our operations, harm
our business and have an adverse impact upon our net sales and profitability. As the regulatory environment related to information security,
data collection and use, and privacy becomes increasingly rigorous, with new and changing requirements applicable to our business, compliance
with those requirements could also result in additional costs. Further, if we are unable to comply with the security standards established
by banks and the credit card industry, we may be subject to fines, restrictions and expulsion from card acceptance programs, which could
adversely affect our retail operations.
We
face risks related to system interruption and lack of redundancy
We
experience occasional system interruptions and delays that make the websites on which we engage in online retailing unavailable or slow
to respond and prevent us from efficiently accepting or fulfilling orders or providing services to third parties, which may reduce our
net sales and the attractiveness of our products and services. Steps we take to add software and hardware, upgrade our systems and network
infrastructure, and improve the stability and efficiency of our systems may not be sufficient to avoid system interruptions or delays
that could adversely affect our operating results.
Our
computer and communications systems and operations in the past have been, or in the future could be, damaged or interrupted due to events
such as natural or man-made disasters, extreme weather, geopolitical events and security issues (including terrorist attacks and armed
hostilities), computer viruses, physical or electronic break-ins, and similar events or disruptions. Any of these events could cause
system interruption, delays, and loss of critical data, and could prevent us from accepting and fulfilling customer orders and providing
services, which could make our product offerings less attractive and subject us to liability. Our systems are not fully redundant and
our disaster recovery planning may not be sufficient. In addition, our insurance may not provide sufficient coverage to compensate for
related losses. Any of these events could damage our reputation and be expensive to remedy.
Our
hardware and software systems are vulnerable to damage, theft or intrusion that could harm our business.
Any
failure of our computer hardware or software systems that causes an interruption in our operations or a decrease in inventory tracking
could result in reduced net sales and profitability. Additionally, if any data intrusion, security breach, misappropriation or theft
were to occur, we could incur significant costs in responding to such event, including responding to any resulting claims, litigation
or investigations, which could harm our operating results.
Our
inability or failure to protect our intellectual property rights, or any claimed infringement by us of third-party intellectual rights,
could have a negative impact on our operating results.
Our
trademark, trade secrets and other intellectual property, including proprietary software, are valuable assets that are critical to our
success. The unauthorized reproduction or other misappropriation of our intellectual property could cause a decline in our revenue. In
addition, any infringement or other intellectual property claim made against us could be time-consuming to address, result in costly
litigation, cause product delays, require us to enter into royalty or licensing agreements or result in our loss of ownership or use
of the intellectual property.
The
Company’s business is influenced by general economic conditions.
The
Company’s performance is subject to general economic conditions and their impact on levels of discretionary consumer spending.
General economic conditions impacting discretionary consumer spending include, among others, wages and employment, consumer debt, reductions
in net worth, residential real estate and mortgage markets, taxation, fuel and energy prices, interest rates, consumer confidence and
other macroeconomic factors.
Consumer
purchases of discretionary items generally decline during recessionary periods and other periods where disposable income is adversely
affected. A downturn in the economy affects retailers disproportionately, as consumers may prioritize reductions in discretionary spending,
which could have a direct impact on purchases of our products and services and adversely impact our results of operations. In addition,
reduced consumer spending may drive us and our competitors to offer additional products at promotional prices, which would have a negative
impact on gross profit.
Disruption
of global capital and credit markets may have a material adverse effect on the Company’s liquidity and capital resources.
Distress
in the financial markets has in the past and can in the future result in extreme volatility in security prices, diminished liquidity
and credit availability. There can be no assurance that our liquidity will not be affected by changes in the financial markets and the
global economy or that our capital resources will at all times be sufficient to satisfy our liquidity needs.
The
Company is dependent upon access to capital for its liquidity needs.
The
Company must have sufficient sources of liquidity to fund its working capital requirements and indebtedness. The future availability
of financing will depend on a variety of factors, such as economic and market conditions, the availability of credit and the Company’s
credit rating, as well as the Company’s reputation with potential lenders. These factors could materially adversely affect the
Company’s ability to fund its working capital requirements, costs of borrowing, and the Company’s financial position and
results of operations would be adversely impacted.
We
may complete a future significant strategic transaction that may not achieve intended results or could increase the number of our outstanding
shares or amount of outstanding debt or result in a change of control.
We
will evaluate and may in the future enter into strategic transactions. Any such transaction could happen at any time following the closing
of the merger, could be material to our business and could take any number of forms, including, for example, an acquisition, merger or
a sale of all or substantially all of our assets.
Evaluating
potential transactions and integrating completed ones may divert the attention of our management from ordinary operating matters. The
success of these potential transactions will depend, in part, on our ability to realize the anticipated growth opportunities and cost
synergies through the successful integration of the businesses we acquire with our existing business. Even if we are successful in integrating
the acquired businesses, we cannot assure you that these integrations will result in the realization of the full benefit of any anticipated
growth opportunities or cost synergies or that these benefits will be realized within the expected time frames. In addition, acquired
businesses may have unanticipated liabilities or contingencies.
If
we complete an acquisition, investment or other strategic transaction, we may require additional financing that could result in an increase
in the number of our outstanding shares or the aggregate principal amount of our debt. A strategic transaction may result in a change
in control of our company or otherwise materially and adversely affect our business.
Historically,
we have experienced declines, and we may continue to experience fluctuation in our level of sales and results from operations.
A
variety of factors has historically affected, and will continue to affect, our sales results and profit margins. These factors include
general economic conditions; competition; actions taken by our competitors; consumer trends and preferences; access to third party marketplaces;
and new product introductions and changes in our product mix.
There
is no assurance that we will achieve positive levels of sales and earnings growth, and any decline in our future growth or performance
could have a material adverse effect on our business and results of operations.
The
ability of the Company to satisfy its liabilities and to continue as a going concern will continue to be dependent on the implementation
of several items, the success of which is not certain.
The
Company’s primary source of liquidity is available cash and cash equivalents, which is limited. Therefore, the ability of the Company
to meet its liabilities and to continue as a going concern is dependent on, among other things, improved profitability, the continued
implementation of its business strategy, the availability of future funding, implementation of one or more corporate initiatives to reduce
costs at the parent company level and other strategic alternatives, including selling all or part of the remaining business or assets
of the Company, and overcoming the impact of the COVID-19 pandemic.
There
can be no assurance that we will be successful in further implementing our business strategy or that the strategy, including the completed
initiatives, will be successful in sustaining acceptable levels of sales growth and profitability.
Parties
with whom the Company does business may be subject to insolvency risks or may otherwise become unable or unwilling to perform their obligations
to the Company.
The
Company is a party to contracts, transactions and business relationships with various third parties, including partners, vendors, suppliers,
service providers and lenders, pursuant to which such third parties have performance, payment and other obligations to the Company. In
some cases, the Company depends upon such third parties to provide essential products, services or other benefits, including with respect
to merchandise, advertising, software development and support, logistics, other agreements for goods and services in order to operate
the Company’s business in the ordinary course, extensions of credit, credit card accounts and related receivables, and other vital
matters. Economic, industry and market conditions, including as a result of the COVID-19 pandemic, could result in increased risks to
the Company associated with the potential financial distress or insolvency of such third parties. The Company is not currently able to
accurately determine the extent and scope of the impact of the COVID-19 pandemic on such third parties. If any of these third parties
were to become subject to bankruptcy, receivership or similar proceedings, the rights and benefits of the Company in relation to its
contracts, transactions and business relationships with such third parties could be terminated, modified in a manner adverse to the Company,
or otherwise impaired. The Company cannot make any assurances that it would be able to arrange for alternate or replacement contracts,
transactions or business relationships on terms as favorable as the Company’s existing contracts, transactions or business relationships,
if at all. Any inability on the part of the Company to do so could negatively affect the Company’s cash flows, financial condition
and results of operations.
Failure
to comply with legal and regulatory requirements could adversely affect the Company’s results of operations.
The
Company’s business is subject to a wide array of laws and regulations. Significant legislative changes that impact our relationship
with our workforce (none of which is represented by unions) could increase our expenses and adversely affect our operations. Examples
of possible legislative changes impacting our relationship with our workforce include changes to an employer’s obligation to recognize
collective bargaining units, the process by which collective bargaining units are negotiated or imposed, minimum wage requirements, health
care mandates, and changes in overtime regulations.
Our
policies, procedures and internal controls are designed to comply with all applicable laws and regulations, including those imposed by
the Securities and Exchange Commission (the “SEC”) and Nasdaq, as well as applicable employment laws. Additional legal and
regulatory requirements increase the complexity of the regulatory environment in which we operate and the related cost of compliance.
Failure to comply with such laws and regulations may result in damage to our reputation, financial condition and market price of our
stock.
The
certificate of incorporation and bylaws provides that state or federal court located within the state of Delaware will be the sole and
exclusive forum for substantially all disputes between us and our stockholders, which could limit its stockholders’ ability to
obtain a favorable judicial forum for disputes with us or our directors, officers or other employees.
Section
21 of our certificate of incorporation and Section 7.4 of our bylaws provides that “[u]nless the corporation consents in writing
to the selection of an alternative forum, the sole and exclusive forum for (i) any derivative action or proceeding brought on behalf
of the Corporation, (ii) any action asserting a claim of breach of a fiduciary duty owed by any director, officer or other employee of
the Corporation to the Corporation or the Corporation’s stockholders, (iii) any action asserting a claim arising pursuant to any
provision of the DGCL, or (iv) any action asserting a claim governed by the internal affairs doctrine shall be a state or federal court
located in the county in which the principal office of the corporation in the State of Delaware is established, in all cases subject
to the court’s having personal jurisdiction over the indispensable parties named as defendants. Notwithstanding the foregoing,
the exclusive forum provision will not apply to suits brought to enforce any liability or duty created by the Securities Exchange of
1934, as amended (the “Exchange Act”), the Securities Act of 1933, as amended (the “Securities Act”), or any
claim for which the federal courts have exclusive or concurrent jurisdiction.” Therefore, the exclusive forum provision in our
certificate of incorporation and our bylaws will not relieve us of our duty to comply with the federal securities laws and the rules
and regulations thereunder, and stockholders will not be deemed to have waived our compliance with these laws, rules and regulations.
This
exclusive forum provision may limit a stockholder’s ability to bring a claim in a judicial forum of its choosing for disputes with
us or our directors, officers or other employees, which may discourage lawsuits against us or our directors, officers or other employees.
In addition, stockholders who do bring a claim in the state or federal court in the State of Delaware could face additional litigation
costs in pursuing any such claim, particularly if they do not reside in or near Delaware. The state or federal court of the State of
Delaware may also reach different judgments or results than would other courts, including courts where a stockholder would otherwise
choose to bring the action, and such judgments or results may be more favorable to us than to our stockholders. However, the enforceability
of similar exclusive forum provisions in other companies’ certificates of incorporation have been challenged in legal proceedings,
and it is possible that a court could find this type of provision to be inapplicable to, or unenforceable in respect of, one or more
of the specified types of actions or proceedings. If a court were to find the exclusive forum provision contained in our certificate
of incorporation and our bylaws to be inapplicable or unenforceable in an action, we might incur additional costs associated with resolving
such action in other jurisdictions.
By
purchasing our common stock, you are bound by the fee-shifting provision contained in our bylaws, which may discourage you to pursue
actions against us and could discourage stockholder lawsuits that might otherwise benefit the Company and its stockholders.
Section
7.4 of our bylaws provides that “[i]f any action is brought by any party against another party, relating to or arising out of these
Bylaws, or the enforcement hereof, the prevailing party shall be entitled to recover from the other party reasonable attorneys’
fees, costs and expenses incurred in connection with the prosecution or defense of such action, provided that the provisions of this
sentence shall not apply with respect to ‘internal corporate claims’ as defined in Section 109(b) of the DGCL.”
Our
bylaws provide that for this section, the term “attorneys’ fees” or “attorneys’ fees and costs” means
the fees and expenses of counsel to the Company and any other parties asserting a claim subject to Section 7.4 of the bylaws, which may
include printing, photocopying, duplicating and other expenses, air freight charges, and fees billed for law clerks, paralegals and other
persons not admitted to the bar but performing services under the supervision of an attorney, and the costs and fees incurred in connection
with the enforcement or collection of any judgment obtained in any such proceeding.
We
adopted the fee-shifting provision to eliminate or decrease nuisance and frivolous litigation. We intend to apply the fee-shifting provision
broadly to all actions except for claims brought under
the Exchange Act and the Securities Act.
There
is no set level of recovery required to be met by a plaintiff to avoid payment under this provision. Instead, whoever is the prevailing
party is entitled to recover the reasonable attorneys’ fees, costs and expenses incurred in connection with the prosecution or
defense of such action. Any party who brings an action, and the party against whom such action is brought under Section 7.4 of our bylaws,
which could include, but is not limited to former and current stockholders, Company directors, officers, affiliates, legal counsel, expert
witnesses and other parties, are subject to this provision. Additionally, any party who brings an action, and the party against whom
such action is brought under Section 7.4 of our bylaws, which could include, but is not limited to former and current stockholders, Company
directors, officers, affiliates, legal counsel, expert witnesses and other parties, would be able to recover fees under this provision.
In
the event you initiate or assert a claim against us, in accordance with the dispute resolution provisions contained in our Bylaws, and
you do not, in a judgment prevail, you will be obligated to reimburse us for all reasonable costs and expenses incurred in connection
with such claim, including, but not limited to, reasonable attorney’s fees and expenses and costs of appeal, if any. Additionally,
this provision in Section 7.4 of our bylaws could discourage stockholder lawsuits that might otherwise benefit the Company and its stockholders.
THE
FEE SHIFTING PROVISION CONTAINED IN THE BYLAWS IS NOT INTENDED TO BE DEEMED A WAIVER BY ANY HOLDER OF COMMON STOCK OF THE COMPANY’S
COMPLIANCE WITH THE U.S. FEDERAL SECURITIES LAWS AND THE RULES AND REGULATIONS PROMULGATED THEREUNDER. THE FEE SHIFTING PROVISION CONTAINED
IN THE BYLAWS DO NOT APPLY TO CLAIMS BROUGHT UNDER THE EXCHANGE ACT AND SECURITIES ACT.
Litigation
may adversely affect our business, financial condition and results of operations.
Our
business is subject to the risk of litigation by employees, consumers, partners, suppliers, competitors, stockholders, government agencies
or others through private actions, class actions, administrative proceedings, regulatory actions or other litigation. The outcome of
litigation, particularly class action lawsuits and regulatory actions, is difficult to assess or quantify. We may incur losses relating
to these claims, and in addition, these proceedings could cause us to incur costs and may require us to devote resources to defend against
these claims that could adversely affect our results of operations.
The
effects of natural disasters, terrorism, acts of war, and public health issues may adversely affect our business.
Natural
disasters, including earthquakes, hurricanes, floods, and tornadoes may affect store and distribution center operations. In addition,
acts of terrorism, acts of war, and military action both in the United States and abroad can have a significant effect on economic conditions
and may negatively affect our ability to purchase merchandise from suppliers for sale to our customers. Public health issues, such as
flu or other pandemics, whether occurring in the United States or abroad, could disrupt our operations and result in a significant part
of our workforce being unable to operate or maintain our infrastructure or perform other tasks necessary to conduct our business. Additionally,
public health issues may disrupt, or have an adverse effect on, our suppliers’ operations, our operations, our customers, or customer
demand. Our ability to mitigate the adverse effect of these events depends, in part, upon the effectiveness of our disaster preparedness
and response planning as well as business continuity planning. However, we cannot be certain that our plans will be adequate or implemented
properly in the event of an actual disaster. We may be required to suspend operations in some or all our locations, which could have
a material adverse effect on our business, financial condition, and results of operations. Any significant declines in public safety
or uncertainties regarding future economic prospects that affect customer spending habits could have a material adverse effect on customer
purchases of our products.
A
pandemic, epidemic or outbreak of an infectious disease, such as COVID-19, may materially and adversely affect our business.
Our
business, results of operations, and financial condition may be materially adversely impacted if a public health outbreak, including
the recent COVID-19 pandemic, interferes with our ability, or the ability of our employees, contractors, suppliers, and other business
partners to perform our and their respective responsibilities and obligations relative to the conduct of our business.
The
COVID-19 pandemic has adversely affected and may continue to adversely affect the economies and financial markets worldwide, resulting
in an economic downturn that could impact our business, financial condition and results of operations. As a result, our ability to fund
through public or private equity offerings, debt financings, and through other means at acceptable terms, if at all, may be disrupted,
in the event our financing needs for the foreseeable future are not able to be met by our balances of cash, cash equivalents and cash
generated from operations.
In
addition, the continuation of the COVID-19 pandemic and various governmental responses in the United States has adversely affected and
may continue to adversely affect our business operations, including our ability to carry on business development activities, restrictions
in business-related travel, delays or disruptions in our on-going projects, and unavailability of the employees of the Company or third
parties with whom we conduct business, due to illness or quarantines, among others. Our business was negatively impacted by disruptions
in our supply chain, which limited our ability to source merchandise, and limits on products fulfillment placed by Amazon. For example,
we may be unable to launch new products, replenish inventory for existing products, ship into or receive inventory in our third-party
warehouses in each case on a timely basis or at all. The extent to which COVID-19 could impact our business will depend on future developments,
which are highly uncertain and cannot be predicted with confidence, and will depend on many factors, including the duration of the outbreak,
the effect of travel restrictions and social distancing efforts in the United States and other countries, the scope and length of business
closures or business disruptions, and the actions taken by governments to contain and treat the disease. As such, we cannot presently
predict the scope and extent of any potential business shutdowns or disruptions. Possible effects may include, but are not limited to,
disruption to our customers and revenue, absenteeism in our labor workforce, unavailability of products and supplies used in our operations,
shutdowns that may be mandated or requested by governmental authorities, and a decline in the value of our assets, including various
long-lived assets.
The
loss of key senior management personnel or the failure to hire and retain highly skilled and other key personnel could negatively affect
our business.
We
depend on our senior management and other key personnel, particularly Sam Lai, our Chairman of the Board, Chief Executive Officer and
Interim Chief Financial Officer. We do not have “key person” life insurance policies. We also rely on other highly skilled
personnel. Competition for qualified personnel in the technology industry has historically been intense, particularly for software engineers,
computer scientists, and other technical staff. The loss of any of our executive officers or other key employees or the inability to
hire, train, retain, and manage qualified personnel, could harm our business.
The
ability of Sam Lai, our Chairman of the Board, Chief Executive Officer and Interim Chief Financial Officer, and Maggie Yu, our Senior
Vice President, who are husband and wife, to control our business may limit or eliminate minority stockholders’ ability to influence
corporate affairs.
As of March 31, 2023, Mr. Sam
Lai, our Chairman of the Board, Chief Executive Officer, and Interim Chief Financial Officer, and Maggie Yu, our Senior Vice President,
who are husband and wife, beneficially owned an aggregate of 33,311,576 shares of our common stock, which represents approximately 95%
of the voting power of our outstanding common stock. Because of this voting control through the
shares of the common stock they beneficially own, they are able to significantly influence membership of our Board of Directors, as well
as all other matters requiring stockholder approval. The interests of our Chief Executive Officer and Senior Vice President may differ
from the interests of other stockholders with respect to the issuance of shares, business transactions with or sales to other companies,
selection of other officers and directors and other business decisions. The minority stockholders will have no way of overriding decisions
made by our Chief Executive Officer and our Senior Vice President.
As
a controlled company, we are not subject to all of Nasdaq’s corporate governance rules.
The “controlled company”
exception to the Nasdaq rules provides that a company of which more than 50% of the voting power is held by an individual, group or another
company, a “controlled company,” need not comply with certain requirements of the Nasdaq corporate governance rules. As of
March 31, 2023, Mr. Sam Lai, our Chairman of the Board, Chief Executive Officer, and Interim Chief Financial Officer, and Maggie Yu, our
Senior Vice President, who are husband and wife, beneficially owned an aggregate of 33,311,576 shares of our common stock, which represents
approximately 95% of the voting power of our outstanding common stock. We are a “controlled
company” within the meaning of Nasdaq’s corporate governance rules. Controlled companies are exempt from Nasdaq’s corporate
governance rules requiring that listed companies have (i) a majority of the board of directors consist of “independent” directors
under the Nasdaq listing standards, (ii) a nominating/corporate governance committee composed entirely of independent directors and a
written nominating/corporate governance committee charter meeting Nasdaq’s requirements, and (iii) a compensation committee composed
entirely of independent directors and a written compensation committee charter meeting the Nasdaq requirements. We currently utilize and
presently intend to continue to utilize these exemptions. As a result, we may not have a majority of independent directors, our nomination
and corporate governance committee and compensation committee may not consist entirely of independent directors and such committees may
not be subject to annual performance evaluations. Accordingly, you may not have the same protections afforded to stockholders of companies
that are subject to all of the corporate governance requirements of Nasdaq. See “Management—Board Committees and Director
Independence—Controlled Company and Director Independence”.
Government
regulation is evolving and unfavorable changes could harm our business.
We
are subject to general business regulations and laws, as well as regulations and laws specifically governing the Internet and e-commerce.
These regulations and laws cover taxation, privacy, data protection, data security, network security, consumer protection, pricing, content,
copyrights, distribution, transportation, mobile communications, electronic device certification, electronic waste, energy consumption,
environmental regulation, electronic contracts and other communications, competition, employment, trade and protectionist measures, web
services, the provision of online payment services, registration, licensing, and information reporting requirements, unencumbered Internet
access to our services or access to our facilities, the design and operation of websites, health, safety, and sanitation standards, the
characteristics, legality, and quality of products and services, product labeling, the commercial operation of unmanned aircraft systems,
and other matters. It is not clear how existing laws governing issues such as property ownership, libel, privacy, data protection, data
security, network security, and consumer protection apply to aspects of our operations such as the Internet, e-commerce, digital content,
web services, electronic devices, advertising, and artificial intelligence technologies and services. A large number of jurisdictions
regulate our operations, and the extent, nature, and scope of such regulations is evolving and expanding as the scope of our businesses
expand. Unfavorable regulations, laws, decisions, or interpretations by government or regulatory authorities applying those laws and
regulations, or inquiries, investigations, or enforcement actions threatened or initiated by them, could cause us to incur substantial
costs, expose us to unanticipated civil and criminal liability or penalties (including substantial monetary fines), diminish the demand
for, or availability of, our products, increase our cost of doing business, require us to change our business practices in a manner materially
adverse to our business, damage our reputation, impede our growth, or otherwise have a material effect on our operations.
We
are subject to product liability claims when people or property are harmed by the products we sell
Some
of the products we sell expose us to product liability claims relating to personal injury, illness, death, or environmental or property
damage, and can require product recalls or other actions. Although we maintain liability insurance, we cannot be certain that our coverage
will be adequate for liabilities actually incurred or that insurance will continue to be available to us on economically reasonable terms,
or at all. Some of our agreements with our vendors do not indemnify us from product liability.
We
could face prior period sales tax and corporate tax liabilities, penalties and collection obligations
We
make an assessment of sales tax payable including any related interest and penalties and accrues these estimates on the financial statements.
Pursuant to the Wayfair decision, each state enforced sales tax collection at different dates. We collect and remit sales tax in accordance
with the state regulations. We estimate that as of December 31, 2022, we owe $288,466 in sales taxes along with penalties and interest.
The Company has made significant progress filing historical sales tax returns and target to complete filings for all jurisdictions in
2023.
We
are subject to a variety of taxes and tax collection obligations in the U.S. (federal and state). We may recognize additional tax expense
and be subject to additional tax liabilities, including other liabilities for tax collection obligations due to changes in laws, regulations,
administrative practices, principles, and interpretations related to tax, including changes to the global tax framework, competition,
and other laws and accounting rules in various jurisdictions. Such changes could come about as a result of economic, political, and other
conditions. An increasing number of jurisdictions are considering or have adopted laws or administrative practices that impose new tax
measures, including revenue-based taxes, targeting online commerce and the remote selling of goods and services. These include new obligations
to collect sales, consumption, value added, or other taxes on online marketplaces and remote sellers, or other requirements that may
result in liability for third party obligations. Our results of operations and cash flows could be adversely effected by additional taxes
of this nature imposed on us prospectively or retroactively or additional taxes or penalties resulting from the failure to comply with
any collection obligations or failure to provide information about our customers, suppliers, and other third parties for tax reporting
purposes to various government agencies. In some cases, we also may not have sufficient notice to enable us to build systems and adopt
processes to properly comply with new reporting or collection obligations by the effective date.
Our
tax expense and liabilities are also affected by other factors, such as changes in our business operations, acquisitions, investments,
entry into new businesses and geographies, intercompany transactions, losses incurred in jurisdictions for which we are not able to realize
related tax benefits, the applicability of special or extraterritorial tax regimes, changes in foreign currency exchange rates, changes
in our stock price, changes to our forecasts of income and loss and the mix of jurisdictions to which they relate, and changes in our
tax assets and liabilities and their valuation. In the ordinary course of our business, there are many transactions and calculations
for which the ultimate tax determination is uncertain. Significant judgment is required in evaluating and estimating our tax expense,
assets, and liabilities.
We
are also subject to tax controversies in various jurisdictions that can result in tax assessments against us. Developments in an audit,
investigation, or other tax controversy can have a material effect on our operating results or cash flows in the period or periods for
which that development occurs, as well as for prior and subsequent periods. We regularly assess the likelihood of an adverse outcome
resulting from these proceedings to determine the adequacy of our tax accruals. Although we believe our tax estimates are reasonable,
the final outcome of audits, investigations, and any other tax controversies could be materially different from our historical tax accruals.
Our
current accounting and inventory tracking systems could impair our ability to file accurate and timely financial statements
The
capabilities of our inventory systems to track prior period costs at an item level have not been operationalized for the purposes of
calculating inventory value. This could hinder our ability to accurately track inventory value and could impact our ability to provide
accurate financials in a timely manner. The Company uses Quickbooks Online as both its accounting system and inventory tracking system.
The Company currently does not conduct the period end review and accounting month end close using this accounting system. These procedures
are done outside of the accounting system using spreadsheets. The manual nature of these procedures could lead to delay as well as errors
in our financial reporting. These errors could include incorrect unit cost data for FIFO inventory valuation.
The
Company currently values inventory by using estimates of the number of units and cost per unit. Our ability to accurately estimate unit
costs in a timely manner is dependent on our inventory tracking systems. The Company plans on operationalizing an inventory tracking
system in the next nine months. The Company plans to start conducting the period end review and accounting month end close using the
accounting system over the next nine months.
Related
to Ownership of Our Common Stock and Lack of Liquidity
There
can be no assurance that we will be able to comply with Nasdaq’s continued listing standards.
There
is no guarantee that we will be able to maintain our Nasdaq listing for any period of time by perpetually satisfying Nasdaq’s continued
listing requirements. Our failure to continue to meet these requirements may result in our common stock being delisted from Nasdaq.
The
market price of our common stock may be volatile, and you could lose all or part of your investment.
We
cannot predict the prices at which our common stock will trade in the future. The market price of our common stock may fluctuate substantially
and will depend on a number of factors, including those described in this “Risk Factors” section, many of which are beyond
our control and may not be related to our operating performance. In addition, the limited public float of our common stock will tend
to increase the volatility of the trading price of our common stock. These fluctuations could cause you to lose all or part of your investment
in our common stock, since you might not be able to sell your shares. Factors that could cause fluctuations in the market price of our
common stock include, but are not limited to, the following:
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actual or anticipated changes
or fluctuations in our results of operations; |
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the financial projections
we may provide to the public, any changes in these projections, or our failure to meet these projections; |
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announcements by us or
our competitors of new products or new or terminated significant contracts, commercial relationships, or capital commitments; |
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industry or financial analyst
or investor reaction to our press releases, other public announcements, and filings with the SEC; |
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rumors and market speculation
involving us or other companies in our industry; |
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price and volume fluctuations
in the overall stock market from time to time; |
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changes in operating performance
and stock market valuations of other technology companies generally, or those in our industry in particular; |
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the expiration of market
stand-off or contractual lock-up agreements and sales of shares of our common stock by us or our stockholders; |
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failure of industry or
financial analysts to maintain coverage of us, changes in financial estimates by any analysts who follow our company, or our failure
to meet these estimates or the expectations of investors; |
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actual or anticipated developments
in our business, or our competitors’ businesses, or the competitive landscape generally; |
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litigation involving us,
our industry, or both, or investigations by regulators into our operations or those of our competitors; |
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developments or disputes
concerning our intellectual property rights, our products, or third-party proprietary rights; |
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announced or completed
acquisitions of businesses or technologies by us or our competitors; |
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new laws or regulations
or new interpretations of existing laws or regulations applicable to our business; |
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any major changes in our
management or our board of directors, particularly with respect to Mr. Lai; |
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general economic conditions
and slow or negative growth of our markets; and |
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other events or factors,
including those resulting from war, incidents of terrorism, or responses to these events. |
In
addition, the stock market in general has experienced extreme price and volume fluctuations that have often been unrelated or disproportionate
to the operating performance of companies. Broad market and industry factors may seriously affect the market price of our common stock,
regardless of our actual operating performance. In addition, in the past, following periods of volatility in the overall market and the
market prices of a particular company’s securities, securities class action litigation has often been instituted against that company.
Securities litigation, if instituted against us, could result in substantial costs and divert our management’s attention and resources
from our business. This could materially adversely affect our business, financial condition, results of operations, and prospects.
Our
common stock may be subject to the “penny stock” rules in the future. It may be more difficult to resell securities classified
as “penny stock.”
Our
common stock may be subject to “penny stock” rules (generally defined as non-exchange traded stock with a per-share price
below $5.00) in the future. While our common stock is not currently considered “penny stock” since it is listed on the Nasdaq,
if we are unable to maintain that listing and our common stock is no longer listed on the Nasdaq, unless we maintain a per-share price
above $5.00, our common stock will become “penny stock.” These rules impose additional sales practice requirements on broker-dealers
that recommend the purchase or sale of penny stocks to persons other than those who qualify as “established customers” or
“accredited investors.” For example, broker-dealers must determine the appropriateness for non-qualifying persons of investments
in penny stocks. Broker-dealers must also provide, prior to a transaction in a penny stock not otherwise exempt from the rules, a standardized
risk disclosure document that provides information about penny stocks and the risks in the penny stock market. The broker-dealer also
must provide the customer with current bid and offer quotations for the penny stock, disclose the compensation of the broker-dealer and
its salesperson in the transaction, furnish monthly account statements showing the market value of each penny stock held in the customer’s
account, provide a special written determination that the penny stock is a suitable investment for the purchaser, and receive the purchaser’s
written agreement to the transaction.
Legal
remedies available to an investor in “penny stocks” may include the following:
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If a “penny stock” is sold to the investor in violation of the requirements listed above, or other federal or states securities
laws, the investor may be able to cancel the purchase and receive a refund of the investment.
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If a “penny stock” is sold to the investor in a fraudulent manner, the investor may be able to sue the persons and firms
that committed the fraud for damages.
These
requirements may have the effect of reducing the level of trading activity, if any, in the secondary market for a security that becomes
subject to the penny stock rules. The additional burdens imposed upon broker-dealers by such requirements may discourage broker-dealers
from effecting transactions in our securities, which could severely limit the market price and liquidity of our securities. These requirements
may restrict the ability of broker-dealers to sell our common stock and may affect your ability to resell our common stock.
Many
brokerage firms will discourage or refrain from recommending investments in penny stocks. Most institutional investors will not invest
in penny stocks. In addition, many individual investors will not invest in penny stocks due, among other reasons, to the increased financial
risk generally associated with these investments.
For
these reasons, penny stocks may have a limited market and, consequently, limited liquidity. We can give no assurance at what time, if
ever, our common stock will not be classified as a “penny stock” in the future.
If
the benefits of any proposed acquisition do not meet the expectations of investors, stockholders or financial analysts, the market price
of our common stock may decline.
If
the benefits of any proposed acquisition do not meet the expectations of investors or securities analysts, the market price of our common
stock prior to the closing of the proposed acquisition may decline. The market values of our common stock at the time of the proposed
acquisition may vary significantly from their prices on the date the acquisition target was identified.
In
addition, broad market and industry factors may materially harm the market price of our common stock irrespective of our operating performance.
The stock market in general has experienced price and volume fluctuations that have often been unrelated or disproportionate to the operating
performance of the particular companies affected. The trading prices and valuations of these stocks, and of our securities, may not be
predictable. A loss of investor confidence in the market for retail stocks or the stocks of other companies which investors perceive
to be similar to us could depress our stock price regardless of our business, prospects, financial conditions or results of operations.
A decline in the market price of our securities also could adversely affect our ability to issue additional securities and our ability
to obtain additional financing in the future.
Changes
in accounting principles and guidance, or their interpretation, could result in unfavorable accounting charges or effects, including
changes to our previously filed financial statements, which could cause our stock price to decline.
We
prepare our consolidated financial statements in accordance with accounting principles generally accepted in the United States of America
(“GAAP”). These principles are subject to interpretation by the SEC and various bodies formed to interpret and create appropriate
accounting principles and guidance. A change in these principles or guidance, or in their interpretations, may have a significant effect
on our reported results and retroactively affect previously reported results.
As
an “emerging growth company” under the Jumpstart Our Business Startups Act of 2012, as amended (the “JOBS Act”),
we are permitted to rely on exemptions from certain disclosure requirements.
We
qualify as an “emerging growth company” under the JOBS Act. As a result, we are permitted to, and intend to, rely on exemptions
from certain disclosure requirements. For so long as we are an emerging growth company, we will not be required to:
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have an auditor report
on our internal control over financial reporting pursuant to Section 404(b) of the Sarbanes-Oxley Act of 2002, as amended (the “Sarbanes-Oxley
Act”); |
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comply with any requirement
that may be adopted by the Public Company Accounting Oversight Board regarding mandatory audit firm rotation or a supplement to the
auditors’ report providing additional information about the audit and the consolidated financial statements (i.e., an auditor
discussion and analysis); |
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submit certain executive
compensation matters to stockholder advisory votes, such as “say-on-pay” and “say-on-frequency”; and |
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disclose certain executive
compensation related items such as the correlation between executive compensation and performance and comparisons of the chief executive
officer’s compensation to median employee compensation. |
In
addition, Section 102 of the JOBS Act also provides that an emerging growth company can take advantage of the extended transition period
provided in Section 7(a)(2)(B) of the Securities Act for complying with new or revised accounting standards. In other words, an emerging
growth company can delay the adoption of certain accounting standards until those standards would otherwise apply to private companies.
We have elected to take advantage of the benefits of this extended transition period. Our consolidated financial statements may therefore
not be comparable to those of companies that comply with such new or revised accounting standards.
We
will remain an emerging growth company until the earliest to occur of: (i) the end of the first fiscal year in which our annual gross
revenue is $1.07 billion or more; (ii) the end of the fiscal year in which the market value of our common shares that are held by non-affiliates
is at least $700.0 million as of the last business day of our most recently completed second fiscal quarter; (iii) the date on which
we have, during the previous three-year period, issued more than $1.0 billion in non-convertible debt; and (iv) the end of the fiscal
year during which the fifth anniversary of our initial public offering occurs.
Until
such time, however, we cannot predict if investors will find our securities less attractive because we may rely on these exemptions.
If some investors find our securities less attractive as a result, there may be a less active trading market for our securities and the
price of our securities may be more volatile.
If
we are unable to implement and maintain effective internal control over financial reporting, investors may lose confidence in the accuracy
and completeness of our financial reports and have an adverse effect on the value of our securities.
As
a public company, we are required to maintain internal control over financial reporting and to report any material weaknesses in such
internal control. Further, we are required to report any changes in internal controls on a quarterly basis. In addition, we are required
to furnish a report by management on the effectiveness of internal control over financial reporting pursuant to Section 404 of the Sarbanes-Oxley
Act. We have, and will continue to, design, implement, and test the internal control over financial reporting required to comply with
these obligations. If we identify material weaknesses in our internal control over financial reporting, if we are unable to comply with
the requirements of Section 404 in a timely manner or assert that our internal control over financial reporting is effective, or if our
independent registered public accounting firm is unable to express an opinion as to the effectiveness of its internal control over financial
reporting when required, investors may lose confidence in the accuracy and completeness of our financial reports and the value of our
securities could be negatively affected. We also could become subject to investigations by the SEC or other regulatory authorities, which
could require additional financial and management resources.
As
an emerging growth company, our auditor will not be required to attest to the effectiveness of our internal controls.
Our
independent registered public accounting firm will not be required to attest to the effectiveness of our internal control over financial
reporting while we are an emerging growth company. This means that the effectiveness of our financial operations may differ from our
peer companies in that they may be required to obtain independent registered public accounting firm attestations as to the effectiveness
of their internal controls over financial reporting and we are not. While our management will be required to attest to internal control
over financial reporting and we will be required to detail changes to our internal controls on a quarterly basis, we cannot provide assurance
that the independent registered public accounting firm’s review process in assessing the effectiveness of our internal controls
over financial reporting, if obtained, would not find one or more material weaknesses or significant deficiencies. Further, once we cease
to be an emerging growth company and cease to be a smaller reporting company (as described below), we will be subject to independent
registered public accounting firm attestation regarding the effectiveness of our internal controls over financial reporting. Even if
management finds such controls to be effective, our independent registered public accounting firm may decline to attest to the effectiveness
of such internal controls and issue a qualified report.
We
are a smaller reporting company and accordingly, are exempt from certain disclosure requirements, which could make our common stock less
attractive to potential investors.
Rule
12b-2 of the Exchange Act defines a “smaller reporting company” as an issuer that is not an investment company, an asset-backed
issuer, or a majority-owned subsidiary of a parent that is not a smaller reporting company and that:
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had
a public float of less than $250 million as of the last business day of its most recently completed second fiscal quarter, computed
by multiplying the aggregate worldwide number of shares of its voting and non-voting common equity held by non-affiliates by the
price at which the common equity was last sold, or the average of the bid and asked prices of common equity, in the principal market
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in
the case of an initial registration statement under the Securities Act or the Exchange Act for shares of its common equity, had a
public float of less than $250 million as of a date within 30 days of the date of the filing of the registration statement, computed
by multiplying the aggregate worldwide number of such shares held by non-affiliates before the registration plus, in the case of
a Securities Act registration statement, the number of such shares included in the registration statement by the estimated public
offering price of the shares; or |
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in
the case of an issuer whose public float as calculated under the first or second bullets was zero or whose public float was less
than $700 million, had annual revenues of less than $100 million during the most recently completed fiscal year for which audited
financial statements are available. |
As
a smaller reporting company, we are not required, and may not include, a Compensation Discussion and Analysis section in our proxy statements;
we will provide only two years of financial statements; and we need not provide the table of selected financial data. We also will have
other “scaled” disclosure requirements that are less comprehensive than issuers that are not smaller reporting companies
which could make our common stock less attractive to potential investors, which could make it more difficult for our stockholders to
sell their shares.
We
incur significant increased costs as a result of operating as a public company, and our management is required to devote substantial
time to new compliance initiatives.
As
a public company, we incur significant legal, accounting and other expenses. In addition, the Sarbanes-Oxley Act has imposed various
requirements on public companies, including requiring establishment and maintenance of effective disclosure and financial controls. Our
management and other personnel must devote a substantial amount of time to these compliance initiatives. Moreover, these rules and regulations
have increased and will continue to increase our legal and financial compliance costs and will make some activities more time-consuming
and costly. For example, we expect that these rules and regulations may make it more difficult and more expensive for us to obtain directors’
and officers’ liability insurance, which could make it more difficult for us to attract and retain qualified members of our board
of directors. We cannot predict or estimate the amount of additional costs we will incur as a public company or the timing of such costs.
The
Sarbanes-Oxley Act requires, among other things, that we maintain effective internal control over financial reporting and disclosure
controls and procedures. In particular, we must perform system and process evaluation and testing of our internal control over financial
reporting to allow management to report on the effectiveness of our internal control over financial reporting, as required by Section
404 of the Sarbanes-Oxley Act. In addition, we are required to have our independent registered public accounting firm attest to the effectiveness
of our internal control over financial reporting on the later of our second annual report on Form 10-K or the first annual report on
Form 10-K following the date on which we are no longer an emerging growth company or a smaller reporting company. Our compliance with
Section 404 of the Sarbanes-Oxley Act will require that we incur substantial accounting expense and expend significant management efforts.
We currently do not have an internal audit group, and we will need to hire additional accounting and financial staff with appropriate
public company experience and technical accounting knowledge. If we are not able to comply with the requirements of Section 404 in a
timely manner, or if we or our independent registered public accounting firm identify deficiencies in our internal control over financial
reporting that are deemed to be material weaknesses, the value of our securities could decline and we could be subject to sanctions or
investigations by the SEC or other regulatory authorities, which would require additional financial and management resources.
Our
ability to successfully implement our business plan and comply with Section 404 requires us to be able to prepare timely and accurate
financial statements. We expect that we will need to continue to improve existing, and implement new operational and financial systems,
procedures and controls to manage our business effectively. Any delay in the implementation of, or disruption in the transition to, new
or enhanced systems, procedures or controls, may cause our operations to suffer and we may be unable to conclude that our internal control
over financial reporting is effective and to obtain an unqualified report on internal controls from our auditors as required under Section
404 of the Sarbanes-Oxley Act. This, in turn, could have an adverse impact on value of our securities, and could adversely affect our
ability to access the capital markets.
Anti-takeover
provisions contained in our certificate of incorporation and bylaws, as well as provisions of Delaware law, could impair a takeover attempt.
The
Company’s certificate of incorporation and bylaws contain provisions that could have the effect of delaying or preventing changes
in control or changes in our management without the consent of our board of directors. These provisions include:
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no cumulative voting in
the election of directors, which limits the ability of minority stockholders to elect director candidates; |
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the exclusive right of
our board of directors to elect a director to fill a vacancy created by the expansion of the board of directors or the resignation,
death, or removal of a director, which prevents stockholders from being able to fill vacancies on our board of directors; |
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the ability of our board
of directors to determine whether to issue shares of our preferred stock and to determine the price and other terms of those shares,
including preferences and voting rights, without stockholder approval, which could be used to significantly dilute the ownership
of a hostile acquirer; |
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limiting
the liability of, and providing indemnification to, our directors and officers; |
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providing
that a special meeting of the stockholders may only be called by a majority of the board of directors; |
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providing
that directors may be removed prior to the expiration of their terms by the affirmative vote of the holders of not less than 2/3
of the voting power of the issued and outstanding stock entitled to vote; and |
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advance
notice procedures that stockholders must comply with in order to nominate candidates to our board of directors or to propose matters
to be acted upon at a stockholders’ meeting, which may discourage or deter a potential acquirer from conducting a solicitation
of proxies to elect the acquirer’s own slate of directors or otherwise attempting to obtain control of the Company. |
These
provisions, alone or together, could delay hostile takeovers and changes in control of the Company or changes in our board of directors
and management.
Any
provision of our certificate of incorporation or bylaws or Delaware law that has the effect of delaying or deterring a change in control
could limit the opportunity for our security holders to receive a premium for their securities and could also affect the price that some
investors are willing to pay for our securities.
We
have never paid dividends on our common stock and have no plans to do so in the future.
Holders
of shares of our common stock are entitled to receive such dividends as may be declared by our board of directors. To date, we have paid
no cash dividends on our shares of common stock and we do not expect to pay cash dividends on our common stock in the foreseeable future.
We intend to retain future earnings, if any, to provide funds for operations of our business. Therefore, any return investors in our
common stock may have will be in the form of appreciation, if any, in the market value of their shares of common stock. See “Dividend
Policy.”
We
will indemnify and hold harmless our officers and directors to the maximum extent permitted by Delaware law.
Our
certificate of incorporation provide that we will indemnify and hold harmless our officers and directors against claims arising from
our activities, to the maximum extent permitted by Delaware law. If we were called upon to perform under our indemnification obligations,
then the portion of our assets expended for such purpose would reduce the amount otherwise available for our business.