McDATA Expands Remote Management Service to ROC WDS Accelerator Customers
09 October 2006 - 8:00PM
Business Wire
McDATA Corporation (Nasdaq:MCDTA)(Nasdaq:MCDT), a leading provider
of data access solutions, today announced a new version of their
Network Management Service (NMS 2.2) that has the ability to
remotely monitor and manage the ROC WDS Accelerator products. This
release of NMS is specifically designed to enhance the
effectiveness of the WDS product through continuous proactive
monitoring of the appliances (including hardware and application
services), alerts and notifications, escalation of critical fault
conditions and overall event management. Customers can trust the
management of their WDS Accelerator systems to McDATA�s 24x7x365
Network Operations Center (NOC), which is fully integrated with
McDATA�s Technical Support Organization for problem resolution.
This approach reduces resolution times on average by more than 50
minutes which reduces customer downtime costs. Real-time alerts
warn administrators, and McDATA technicians, of network issues or
potential system outages. A customer Web portal provides universal
access for reporting and event management analysis and online
service requests submissions. NMS 2.2 for McDATA�s WDS Accelerator
monitors: Connectivity and link failures Application service and
process failures RAID, Disk, CPU and memory errors Failover/bypass
conditions McDATA�s WDS Accelerators boost data and application
access so that customers can consolidate their branch office IT
resources and management to the data center, without compromising
real-time service levels for remote users. They also reduce
recurring costs, maximize data throughput and reduce backup windows
by enabling customers to send more data over existing WAN
bandwidth. WDS Accelerator is a part of McDATA�s ROC (Remote Office
Consolidation) offering, which includes a comprehensive set of
hardware, bandwidth, services and support necessary to centralize,
move and protect enterprise-wide data. �Through constant monitoring
from our 24x7 NOC, McDATA engineers proactively assure our
customers� data is always available for both corporate and remote
users,� said Rob Beyer, McDATA Senior Vice President of Customer
Support Services. �This release shows McDATA�s commitment to moving
customers into a more proactive support relationship that will
allow them to increase data availability while reducing their
overall costs associated with data management.� About McDATA
(www.mcdata.com) McDATA (Nasdaq:MCDTA)(Nasdaq:MCDT) is the leading
provider of data access solutions, helping customers build,
globally connect, optimize and centrally manage data
infrastructures across SAN, MAN and WAN environments. With nearly
25 years experience developing SAN products, services and
solutions, McDATA is the trusted partner in the world's largest
data centers, connecting more than two-thirds of all networked
data. Forward-Looking Statements This press release contains
statements about expected future events that are forward-looking
and subject to risks and uncertainties. Readers are urged to
consider statements that include the terms "believes," "belief,"
"expects," "plans," "objectives," "estimates," "anticipates,"
"intends," "targets," or the like to be uncertain and
forward-looking. Factors that could cause actual results to differ
and vary materially from expectations include, but are not limited
to, McDATA�s relationships with EMC, IBM and Hitachi Data Systems
and the level of their orders, aggressive price competition by
numerous other SAN and IP switch suppliers, OEM qualification of
our new products - such as the Intrepid 10000 Director, integration
of CNT�s sales and marketing functions, manufacturing constraints,
constraints in obtaining third party product for resale and other
risk factors that are disclosed in McDATA�s filings with the
Securities and Exchange Commission. These cautionary statements by
McDATA should not be construed as exhaustive or as any admission
regarding the adequacy of disclosures made by McDATA. All
cautionary statements should be read as being applicable to all
forward-looking statements wherever they appear. McDATA does not
undertake any obligation to publicly update or revise any
forward-looking statements, whether as a result of new information,
future events or otherwise. McDATA Corporation
(Nasdaq:MCDTA)(Nasdaq:MCDT), a leading provider of data access
solutions, today announced a new version of their Network
Management Service (NMS 2.2) that has the ability to remotely
monitor and manage the ROC WDS Accelerator products. This release
of NMS is specifically designed to enhance the effectiveness of the
WDS product through continuous proactive monitoring of the
appliances (including hardware and application services), alerts
and notifications, escalation of critical fault conditions and
overall event management. Customers can trust the management of
their WDS Accelerator systems to McDATA's 24x7x365 Network
Operations Center (NOC), which is fully integrated with McDATA's
Technical Support Organization for problem resolution. This
approach reduces resolution times on average by more than 50
minutes which reduces customer downtime costs. Real-time alerts
warn administrators, and McDATA technicians, of network issues or
potential system outages. A customer Web portal provides universal
access for reporting and event management analysis and online
service requests submissions. NMS 2.2 for McDATA's WDS Accelerator
monitors: -- Connectivity and link failures -- Application service
and process failures -- RAID, Disk, CPU and memory errors --
Failover/bypass conditions McDATA's WDS Accelerators boost data and
application access so that customers can consolidate their branch
office IT resources and management to the data center, without
compromising real-time service levels for remote users. They also
reduce recurring costs, maximize data throughput and reduce backup
windows by enabling customers to send more data over existing WAN
bandwidth. WDS Accelerator is a part of McDATA's ROC (Remote Office
Consolidation) offering, which includes a comprehensive set of
hardware, bandwidth, services and support necessary to centralize,
move and protect enterprise-wide data. "Through constant monitoring
from our 24x7 NOC, McDATA engineers proactively assure our
customers' data is always available for both corporate and remote
users," said Rob Beyer, McDATA Senior Vice President of Customer
Support Services. "This release shows McDATA's commitment to moving
customers into a more proactive support relationship that will
allow them to increase data availability while reducing their
overall costs associated with data management." About McDATA
(www.mcdata.com) McDATA (Nasdaq:MCDTA)(Nasdaq:MCDT) is the leading
provider of data access solutions, helping customers build,
globally connect, optimize and centrally manage data
infrastructures across SAN, MAN and WAN environments. With nearly
25 years experience developing SAN products, services and
solutions, McDATA is the trusted partner in the world's largest
data centers, connecting more than two-thirds of all networked
data. Forward-Looking Statements This press release contains
statements about expected future events that are forward-looking
and subject to risks and uncertainties. Readers are urged to
consider statements that include the terms "believes," "belief,"
"expects," "plans," "objectives," "estimates," "anticipates,"
"intends," "targets," or the like to be uncertain and
forward-looking. Factors that could cause actual results to differ
and vary materially from expectations include, but are not limited
to, McDATA's relationships with EMC, IBM and Hitachi Data Systems
and the level of their orders, aggressive price competition by
numerous other SAN and IP switch suppliers, OEM qualification of
our new products - such as the Intrepid 10000 Director, integration
of CNT's sales and marketing functions, manufacturing constraints,
constraints in obtaining third party product for resale and other
risk factors that are disclosed in McDATA's filings with the
Securities and Exchange Commission. These cautionary statements by
McDATA should not be construed as exhaustive or as any admission
regarding the adequacy of disclosures made by McDATA. All
cautionary statements should be read as being applicable to all
forward-looking statements wherever they appear. McDATA does not
undertake any obligation to publicly update or revise any
forward-looking statements, whether as a result of new information,
future events or otherwise.
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