BURLINGTON, Mass., March 24, 2021 /PRNewswire/ -- Nuance
Communications, Inc. (NASDAQ: NUAN) today announced that
independent ambulatory clinics are accelerating the adoption of the
Nuance® Dragon® Ambient eXperience™ (DAX™) ambient clinical
intelligence (ACI) solution and reporting significant gains in
physician and patient satisfaction. Nuance DAX enables physicians
at independent ambulatory clinics to reduce the time needed to
document care which allows them to stay fully engaged with
patients.
The independent ambulatory clinics using Nuance DAX report
improvements in patient throughput, physician satisfaction, and
patient experiences. For example:
- Kevin Laney, Director of
Operations, Signature Medical Group, the largest independent,
physician-owned multi-specialty group in the St. Louis and Kansas
City areas with more than 130 practitioners and 22
specialties and sub-specialties, said, "Our physicians prioritize
high-quality patient interactions which, in turn, yield higher
patient satisfaction and retention. After implementing Nuance DAX,
patient interactions are seamless, and our physicians don't feel as
burned out at the end of each day. They're able to ensure that
their emphasis is on the relationships they have with their
patients – and not on the copious notetaking required of them
during each visit."
- Dr. John Klekamp, Orthopedic
Surgeon at Bone and Joint Institute of Tennessee, a nationally-recognized
multi-specialty orthopedic practice, said, "Having documentation
automatically generated is unbelievable. I can listen to the
patient without having to concentrate on what I am writing. It's
more of a free-flowing conversation. I have better eye contact, and
I don't have to sit there and type notes while the patient is
talking. It saves me at least 5 hours a week. To be able to put
everything down, say I'm done, and go home is probably the best
benefit." (Watch the video interview here)
- Dr. Jesse Affonso, Orthopedic
Surgeon at Cape Cod Orthopedics and Sports Medicine PC, a medical
group practice that provides high-quality sports medicine care,
adds, "Having this amazing technology has been a complete life
changer for me. I see several more patients a day, and my notes are
completed when I leave. My only regret is not having done this
sooner. Since using DAX, I have not had to do any notes at home.
It's been a complete game-changer for my family and me." (View the
on-demand webinar here)
Nuance DAX securely captures and automatically creates detailed
clinical notes from multi-party conversations during on-site and
virtual encounters with patient consent. Consistent with ambulatory
clinics that have adopted Nuance DAX, survey data from larger
health systems including Boston Children's Hospital, Monument
Health, Nebraska Medicine, Rush
University Medical Center, and WellSpan Health reveal
that 76 percent of physicians felt that Nuance DAX improved the
patient experience. Also, the data showed a 50 percent reduction in
time spent on clinical documentation and a 30 percent increase in
overall patient throughput. At WellSpan Health, 97 percent of
patients surveyed felt that Nuance DAX improved their physicians'
interactions and overall healthcare experiences.
"Providing quality patient care is a priority for all healthcare
providers. And while methods and resources may vary, the desired
outcomes are widely the same," said Diana
Nole, Executive Vice President and General Manager of
Healthcare at Nuance. "The requirement for physicians to document
while treating their patients is distracting and reduces patient
care time. Nuance DAX delivers uninterrupted facetime between the
physician and patient, which allows for better mutual
understanding, stronger relationships, and ultimately more holistic
care."
Nuance DAX extends the value and capabilities of the existing
deployment of Nuance Dragon Medical, the leading medical speech
recognition solution used by over 550,000 physicians worldwide to
document patient stories securely, accurately, and more
efficiently. Nuance DAX and Dragon Medical together give healthcare
organizations a comprehensive and flexible solution to help achieve
its priority goals of improving patient experiences and physician
satisfaction while expanding access to care.
To learn more about Nuance DAX and view the explainer video,
please click here.
About Nuance Communications, Inc.
Nuance Communications (NASDAQ: NUAN) is a technology pioneer with
market leadership in conversational AI and ambient intelligence. A
full-service partner trusted by 77 percent of U.S. hospitals and 85
percent of the Fortune 100 companies worldwide, Nuance creates
intuitive solutions that amplify people's ability to help
others.
Trademark reference: Nuance and the Nuance logo are
registered trademarks or trademarks of Nuance Communications, Inc.
or its affiliates in the United
States and/or other countries. All other trademarks
referenced herein are the property of their respective
owners.
Media Contacts
Nuance
Communications
Caitlyn
Keating
+1.781.565.8926
Caitlyn.Keating@nuance.com
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SOURCE Nuance Communications, Inc.