Frost & Sullivan Names Vonage Asia-Pacific Communications Platform as a Service (CPaaS) Company of the Year for Third Consecutive Year
16 December 2021 - 7:00PM
Business Wire
Vonage (Nasdaq: VG), a global business cloud communications
leader helping businesses accelerate their digital transformation,
has been named Asia-Pacific Communications Platform as a Service
(CPaaS) Company of the Year by Frost & Sullivan for the third
consecutive year.
Vonage was recognised for its API Platform, which allows for the
integration of fully programmable communications application
programming interfaces (APIs) into existing products, workflows and
systems. Vonage provides businesses worldwide with the power and
flexibility to integrate multiple communications channels − video,
voice, chat, messaging, email and verification − into their
applications, products, and workflows to create new paradigms in
their industries.
Vonage was selected as Company of the Year by Frost &
Sullivan following a rigorous analytical process, involving a
detailed evaluation of best practices’ criteria across two
dimensions - visionary innovation and performance, and customer
impact.
“The pressing need for organisations to deliver enhanced
engagements to customers and partners and improve internal employee
collaboration quickly makes CPaaS the central element in the
business communications market,” said Sherrel Roche, Industry
Principal ICT Practice, Frost & Sullivan.
Roche continued, “Vonage reinvigorated the market through its
integrated communications APIs, unified communications, and contact
centre solutions on a cloud platform. Its platform abstracts the
complexities of the global communications networks and delivers
voice, messaging, and authentication capabilities in the form of
APIs that developers can easily embed into third-party
applications. Vonage’s focus on developing innovative solutions,
local market understanding, extensive industry-specific use cases,
an extensive developer network, and a robust partner ecosystem are
the cornerstone of the company’s success in Asia-Pacific.”
"It is an honour to be recognised by Frost & Sullivan for
the third consecutive year,” said John Lee, Vonage Vice President,
APAC Sales. "This award is testament to our continued leadership,
innovation and growth within the industry and especially in the
Asia-Pacific region. In an age where customers expect ultra-fast,
seamless and dynamic communications and engagement, Vonage is
meeting new and existing customer needs now and is positioned to
meet their evolving needs well into the future.”
Vonage APIs make it easy for businesses to build solutions to
disrupt their industries, and enable the type of business
continuity, remote work, and remote delivery of services that is so
essential in today's environment. Through its partners, Vonage’s
platform is at the centre of many notable transformational projects
in Asia-Pacific.
Singapore-based HeyHi is an interactive online educational
platform, powered by the Vonage Video API, with a mission to
provide outstanding online classroom learning experiences to
schools, learning centres, tuition centres and private tutors
around the world. The value that Vonage brings to HeyHi goes beyond
technology, as Vonage product managers and engineers provide HeyHi
with expert guidance and support whenever needed - no matter the
issue.
"HeyHi and Vonage engineering teams work in close collaboration
to solve problems, innovate our solution and not only meet, but
exceed our customers' expectations," explains Yueh Mei, Founder/CEO
of HeyHi. "As a small company, it is an honour and a privilege to
have a direct line of contact with the Vonage team of sales support
and engineers and work directly with the source. That connection is
a very unique, important element of this partnership and just one
reason why we're so confident that Vonage is the perfect fit for
our needs."
To find out more about Vonage, visit www.vonage.com.
About Vonage
Vonage (Nasdaq:VG) is redefining business communications once
again. We're making communications more flexible, intelligent, and
personal, to help enterprises the world over, stay ahead. We
provide unified communications, contact centers and programmable
communications APIs, built on the world's most flexible cloud
communications platform. True to our roots as a technology
disruptor, our flexible approach helps us to better serve the
growing collaboration, communications, and customer experience
needs of companies, across all communications channels.
Vonage Holdings Corp. is headquartered in New Jersey, with
offices throughout the United States, Europe, Israel, and Asia. To
follow Vonage on Twitter, please visit www.twitter.com/vonage. To
become a fan on Facebook, go to www.facebook.com/vonage. To
subscribe on YouTube, visit www.youtube.com/vonage.
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version on businesswire.com: https://www.businesswire.com/news/home/20211216005052/en/
Media: Nicola Brookes, +44 (0)207 785 8888,
nicola.brookes@vonage.com Investor: Monica Gould (212)
871-3927, ir@vonage.com
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