Enhanced business structure to provide more flexibility and
autonomy, promoting value generation and strengthening customer
relationships
SÃO PAULO, June 22,
2022 /PRNewswire/ -- Zenvia Inc. ("ZENVIA" or
"Company") (NASDAQ: ZENV), the leading cloud-based CX
communications platform in Latin
America empowering companies to transform their existing
communications with end customers along their life cycle, announced
today that will be implementing changes in the corporate structure
following the accelerated growth of its SaaS business.
The Company has focused on strengthening its three existing
business lines: SaaS, CPaaS, and Consulting. To fully capture the
potential created with the successful integration of D1 Smarkio and
ongoing integration and optimization of Movidesk and SenseData,
ZENVIA is tactically reorganizing its structure to allow for more
autonomy when it comes to revenue generation activities by having
teams exclusively dedicated to each business line.
As a result, Raphael Godoy, our
former CMO, will become SaaS Chief Revenue Officer (CRO).
Cristiano Franco will be CPaaS CRO,
and Luca Bazuro will become the
Consulting business line CRO. The Consulting business, resulting
from the D1 Smarkio integration, will now support the adoption of
Zenvia's SaaS and CPaaS products by the corporate market.
Raphael, Luca, and Cristiano will report to Cassio Bobsin, ZENVIA's founder and CEO. Rogério
Perez, former CX Services Executive Director, will now report
directly to Raphael Godoy.
Shay Chor, current Investor
Relations Officer, will become ZENVIA'S Chief Financial Officer
(CFO), combining financial, legal, and investor relations
departments, and will report directly to Cassio Bobsin. Mariana Cambiaghi will remain as
Finance Executive Director, responsible for accounting, financial
controls & processes, and treasury. Mrs. Cambiaghi will report
directly to Shay Chor, as will
Laura Hirata, who remains the
General Counsel.
Additional ZENVIA's executive team members reporting directly to
Cassio Bobsin include Gabriela Vargas, who will become Chief Marketing
Officer (CMO), comprising Strategy, Business Excellence, and
Institutional Marketing; Lilian
Lima, Chief Technology Officer (CTO), responsible for IT and
Products; and Katiuscia Teixeira,
Chief Human Resources Officer (CHRO), to lead People and Culture
areas.
"This new organizational chart follows a natural and much
needed evolution of our company's structure following the
tremendous growth recorded in value-added solutions. We have
strengthened our strategy as a customer experience platform and
will now have a business structure dedicated to each respective
target market. This strategic decision will unlock the true
potential of what we have accomplished in the past two years, and
will ignite us to continue creating unique experiences for the end
consumer," said Cassio
Bobsin, ZENVIA's CEO.
"I am honored to have the opportunity to further support
ZENVIA's transformation and am confident that we will maintain the
track record of delivering excellent results as we have done since
the IPO, despite the challenging macro environment. We believe that
this organizational change will better position us for a strong
business expansion, especially in the SaaS area, and that our
teams' size and structures are adequate to support this
growth," says Shay Chor,
ZENVIA's CFO.
About ZENVIA
ZENVIA is driven by the purpose of
empowering companies to create unique experiences for customer
communications through its unified end-to-end platform. ZENVIA
empowers companies to transform their existing customer
communications from non-scalable, physical, and impersonal
interactions into highly scalable, digital first and hyper
contextualized experiences across the customer journey. ZENVIA's
unified end-to-end CX communications platform provides a
combination of (i) SaaS focused on campaigns, sales teams, customer
service and engagement, (ii) tools, such as software application
programming interfaces, or APIs, chatbots, single customer view,
journey designer, documents composer and authentication, and (iii)
channels, such as SMS, Voice, WhatsApp, Instagram and Webchat. Its
comprehensive platform assists customers across multiple use cases,
including marketing campaigns, customer acquisition, customer
onboarding, warnings, customer services, fraud control,
cross-selling and customer retention, among others. ZENVIA's shares
are traded on Nasdaq, under the ticker ZENV.
Forward-Looking Statements
This press release
contains "forward-looking statements" within the meaning of the
"safe harbor" provisions of the Private Securities Litigation
Reform Act of 1995. These forward-looking statements are made as of
the date they were first issued and were based on current
expectations, estimates, forecasts and projections as well as the
beliefs and assumptions of management. Words such as "expect,"
"anticipate," "should," "believe," "hope," "target," "project,"
"goals," "estimate," "potential," "predict," "may," "will,"
"might," "could," "intend," variations of these terms or the
negative of these terms and similar expressions are intended to
identify these statements. Forward-looking statements are subject
to a number of risks and uncertainties, many of which involve
factors or circumstances that are beyond Zenvia's control.
Zenvia's actual results could differ materially from those
stated or implied in forward-looking statements due to several
factors, including but not limited to: our ability to innovate and
respond to technological advances, changing market needs and
customer demands, our ability to successfully acquire new
businesses as customers, acquire customers in new industry
verticals and appropriately manage international expansion,
substantial and increasing competition in our market, compliance
with applicable regulatory and legislative developments and
regulations, the dependence of our business on our relationship
with certain service providers, among other factors.
Contacts
Investor
Relations
ir@zenvia.com
|
Media Relations –
RPMA Comunicação
Nathália Nascimento -
(13) 99189-3477 - nathalia.nascimento@rpmacomunicacao.com.br
Amanda Amorim -
amanda.amorim@rpmacomunicacao.com.br
|
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SOURCE Zenvia