Video communications technology provider Zoom Video Communications (NASDAQ: ZM) recently revealed that the company has entered into a definitive agreement to acquire Solvvy. Solvvy is a conversational AI and automation platform that is focused on customer support. The financial terms of the deal, which is likely to close in the second quarter of Fiscal Year 2023, have not been disclosed. Following the news, shares of the company are currently up over 8% in today's trading session. Strategic Impact The impending acquisition aims to bolster Zoom Contact Center, the first omnichannel contact center platform that is ideal for video, offering things such as video, webchat, and SMS services to users.
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