Zscaler Introduces Industry’s First Cloud Resilience Capabilities for SSE to Ensure Nonstop Cloud Security Operations
02 February 2023 - 12:00AM
Zscaler, Inc. (NASDAQ: ZS), the leader in cloud security, today
announced Zscaler Resilience™, incorporating a new set of
capabilities that extend the resilience of Zscaler’s architecture
and operations and maintain interconnections between users and
devices to critical cloud-based applications. Building upon 15
years of SaaS security innovation and operating the world’s largest
inline cloud security platform, these industry-first SSE
capabilities enable customers to prepare for and quickly recover
from black swan events that could otherwise disrupt or stop
business operations.
Catastrophic events caused by nation-state actors, acts of
vandalism, and natural disasters are difficult or impossible to
predict. While these debilitating occurrences are not commonplace,
the stakes for cloud resilience continue to rise. Amplified by the
fact that modern enterprises have highly mobile employees that rely
on secure access to critical cloud-based applications, these events
can cause massive disruptions, loss of sensitive data, and impact
revenue and reputation.
To help organizations prepare for black swan events, Zscaler
Resilience leverages the integrated services in the Zscaler Zero
Trust Exchange™ cloud security platform to deliver unique
business continuity capabilities that enable customers worldwide to
continue their normal operations.
Resilience to the Cloud: Preserving interconnections to
public and private cloud applicationsZscaler Resilience
provides business continuity capabilities to protect organizations
across blackouts, brownouts, and even rare black swan failure
events with the ability to automatically find the optimal path from
user and device to application. Zscaler Resilience now includes the
following new capabilities:
- Disaster Recovery – In the event of a
catastrophic event affecting access to private applications behind
the Zscaler cloud, these customer-controlled operations provide IT
and SecOps teams the added flexibility to securely bypass the
affected Zscaler cloud and connect to a Zscaler Private Service
Edge residing in the customer’s local data center or in a public
cloud where the most updated security policies are still applied
without disrupting the business. Direct internet access can be
restricted to only critical business apps with localized content
filtering leveraging Zscaler Client Connector to ensure business
continuity.
- Dynamic Performance-based Selection – This
unique feature allows customers to quickly recover from brownout
scenarios that can cause performance degradation between users and
applications by continuously probing the gateways for HTTP latency
and autonomously establishing tunnels that choose the optimal path
for traffic.
- Customer-controlled Data Center Exclusion –
This enables customers to set a temporary exclusion period for one
of the data centers experiencing connectivity issues and
automatically regain services once the issue is resolved.
Complementing these new capabilities, Zscaler Resilience
Audit™ is a new customized service that assists customers in
preparing business continuity plans by identifying areas for
improvement and closing gaps before unforeseen events can cause
disruptions.
As an early adopter of Zscaler Resilience, a multi-billion
dollar Euro French global energy and services company needed to
maintain ongoing critical infrastructure for its renewable energy
and low carbon distributed energy infrastructures in order to help
its clients achieve their decarbonization targets in more than 30
countries. To provide services to individual households, cities,
and communities, as well as industries, uninterrupted uptime of
their assets is essential. By leveraging the new Zscaler Resilience
capabilities as an extension of their Zscaler Private Access™, the
energy company can control access to applications whether the user
is in the office or in any remote location, allowing for
uninterrupted services to predefined applications, virtually
eliminating downtime, and ensuring user productivity.
The extended functionality of Zscaler Private Access allows the
energy company’s call centers to provide subscriptions and support
to customers around the clock even in the case of an unexpected
event. For an uninterrupted sales process, staff needs to access
data stored in different locations without downtime. Zscaler
Resilience leverages existing architectural components of the
Zscaler Zero Trust Exchange platform such as the client connector,
app connector, and private service edge—used for universal ZTNA—to
make the switch to disaster recovery mode seamless in the case of
an emergency.
"As enterprise environments have become more distributed and
cloud-centric, executives have begun to prioritize resilience to
ensure business continuity," said John Grady, Principal Analyst,
Cybersecurity, Enterprise Strategy Group (ESG). "By integrating
Zscaler Resilience directly into its Zero Trust Exchange platform,
Zscaler is helping customers prepare for, and quickly recover from,
blackouts, brownouts, and black swan events that could otherwise
disrupt or stop business operations, in a straightforward and
cost-effective way."
Resilience of the Cloud: Built on a cloud native zero
trust architectureBy pioneering its cloud native zero
trust architecture, the Zscaler Zero Trust Exchange has transformed
the security model and earned a proven reputation for reliability
as a mission-critical service for many of the world’s largest
enterprises and government organizations. The platform is highly
scalable and processes more than 280 billion inline transactions
per day with a long history of near-perfect uptime and
best-in-class service level agreements (SLAs). Business continuity
for mission-critical services is a top priority for IT leaders and
Zscaler Resilience positions Zscaler as leading the industry with
additional safeguards for customers.
“We understand how critical Zscaler is to our customers and make
the reliability, availability, and serviceability of our products a
top priority for the company,” said Dhawal Sharma, Vice President,
General Manager, Zscaler. “Zscaler Resilience is a testament to our
promise and commitment to supporting uninterrupted operations for
our customers.”
About ZscalerZscaler (NASDAQ: ZS) accelerates
digital transformation so customers can be more agile, efficient,
resilient, and secure. The Zscaler Zero Trust Exchange protects
thousands of customers from cyberattacks and data loss by securely
connecting users, devices, and applications in any location.
Distributed across more than 150 data centers globally, the
SSE-based Zero Trust Exchange is the world’s largest inline cloud
security platform.
Zscaler™ and the other trademarks listed at
https://www.zscaler.com/legal/trademarks are either (i) registered
trademarks or service marks or (ii) trademarks or service marks of
Zscaler, Inc. in the United States and/or other countries. Any
other trademarks are the properties of their respective owners.
Media ContactsNatalia WodeckiGlobal PR
Directorpress@zscaler.com
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