ViewCentral LMS Platform Selected by Troux for Customer Training Management
14 October 2014 - 10:00PM
Business Wire
Platform Chosen for Ability to Support Growth
of Global Customer Training Services
ViewCentral, a Rainmaker Systems company (OTCQX:RMKR) and
leading provider of learning management solutions, today announced
that Troux, a global leader in Enterprise Portfolio
Management (EPM) and Enterprise Architecture (EA)
software, has selected the ViewCentral Learning Management System
(LMS) to help efficiently manage its customer training program.
Troux selected ViewCentral for the platform’s ability to
automatically manage the company’s course catalog, deliver and
track blended content, and support for their eCommerce
requirements.
“Developing and delivering a robust customer training program is
critical to our success. Our training programs decrease the time it
takes our customers to receive value from our software and helps
make our product usage much higher in our customers’
organizations,” said Craig Dalton, Senior Vice President of
Customer Success at Troux. “ViewCentral gives us a great platform
for hosting these programs and provides the ability to expand our
customer training offerings without increasing complexity to our
customers.”
Troux’s mission is to change the way businesses make decisions.
Troux solutions deliver the enterprise intelligence business
leaders need to see the big picture in order to understand exactly
where they should be investing in their business. Enterprise
intelligence delivers new levels of transparency and shows where
the business is over-invested, under-invested or at-risk. As a
result, Troux solutions help businesses make informed decisions
that bolster growth, reduce cost and increase competitive agility.
Initially managing their instructor-led trainings and virtual
classroom offerings, the ViewCentral platform will make it easier
for customers to sign up for and participate in Troux’s training
programs, helping them maximize their investment in the Troux
solutions. Following the initial deployment, Troux has added
eLearning courses, and subscription programs to their offerings,
giving their customers new resources and introducing more revenue
streams.
ViewCentral LMS is a platform uniquely designed to monetize and
facilitate the delivery of training programs, allowing
organizations to capture both incremental and recurring revenue
from subscription-based offerings. Managing the process from start
to finish, ViewCentral LMS enables organizations to effectively
promote available training programs, register participants, handle
complex pricing and payments, deliver trainings and fulfill
certification requirements, all from a single platform.
“Many organizations understand that training programs keep
customers engaged and onboard longer, however fail to recognize
their revenue potential,” said Terry Lydon, Chief Operating Officer
at ViewCentral. “ViewCentral not only helps companies deliver
externally-focused training programs more efficiently, but can be
leveraged as a strategic hub for introducing new offerings that
both drive revenue and increase customer stickiness.”
About ViewCentral
ViewCentral, a Rainmaker Systems company, is a learning
management solution provider to organizations of all sizes across
the technology, financial services, biosciences, human resources,
and consulting industries, among others. ViewCentral Learning
Management System (LMS) allows organizations to monetize and
facilitate the delivery of training and certification programs,
enabling them to capture both incremental and recurring revenue
from subscriptions-based offerings. ViewCentral is headquartered in
Campbell, Calif. For more information, please visit
www.viewcentral.com.
Rainmaker Systems trades in the U.S. on OTCQX under the symbol
“RMKR.”
Safe Harbor Statement
This press release may contain forward-looking statements
regarding future events. These forward-looking statements are based
on information available to Rainmaker as of this date and the
Company assumes no obligation to update any such forward-looking
statements. These statements are not guarantees of future
performance, and actual results could differ materially from
current expectations. Among the factors that could cause actual
results to differ materially from those in the forward-looking
statements are client concentration, as the Company depends on a
small number of clients for a significant percentage of its
revenue; the possibility of the discontinuation and/or realignment
of some client relationships; general market conditions, the
current difficult macro-economic environment and its impact on
Rainmaker's business, as clients are reducing their overall
marketing spending and their customers are reducing their purchase
of service contracts; market acceptance of our service programs and
pricing options; the financial condition of our clients' businesses
and other factors detailed the Company's filings with the
Securities and Exchange Commission (SEC), including our filings on
forms 10-K and 10-Q.
for ViewCentralBrenda Chastaine, 408-340-2609Marketing Programs
Managerbrenda.chastaine@rmkr.com
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