TIDMVOD

RNS Number : 6953L

Vodafone Group Plc

17 May 2022

Vodafone Group Plc FY22 Preliminary results

17 May 2022

Good financial performance with growth in revenues, profits and cash flows

-- Good service revenue growth in FY22 with continued growth in both Europe and Africa throughout the year

-- Good financial performance in Germany with 1.1%* service revenue growth and 6.5%* Adjusted EBITDAaL growth

-- Strong step up in pre-tax ROCE of 1.7 percentage points to 7.2%, supported by operating profit growth of 11.1%

 
Financial results                                  FY22      FY21  Change (1) 
--------------------------------------- 
                                         Page      EURm      EURm           % 
 --------------------------------------  ----  --------  --------  ---------- 
Group revenue                             6      45,580    43,809         4.0 
Group service revenue                     6      38,203    37,141        2.6* 
 
Operating profit                          6       5,664     5,097        11.1 
Adjusted EBITDAaL(2)                      6      15,208    14,386        5.0* 
Profit for the financial year             6       2,624       536 
 
Basic earnings per share                  17      7.20c     0.38c 
Adjusted basic earnings per share(2)      17     11.03c     8.08c 
 
Total dividends per share                 27      9.00c     9.00c 
 
Cash inflow from operating activities     17     18,081    17,215         5.0 
Adjusted free cash flow(2)                18      5,437     5,019 
 
Net debt(2)                               19   (41,578)  (40,543)       (2.6) 
=======================================  ====  ========  ========  ========== 
 
1. '*' represents organic growth. See page 2. 2. Non-GAAP measure. 
 See page 31. 
 

-- Group revenue increased by 4.0% to EUR45.6 billion driven by service revenue growth in Europe and Africa

-- Adjusted EBITDAaL growth of 5.0%* to EUR15.2 billion driven by good revenue growth and continued cost transformation programme savings

-- Adjusted free cash flow of EUR5.4 billion, with growth enabled by an increase in Adjusted EBITDAaL

-- Total dividends per share are 9.0 eurocents, including a final dividend per share of 4.5 eurocents

Nick Read, Group Chief Executive, commented:

"We delivered a good financial performance in the year with growth in revenues, profits and cash flows, in line with our medium-term financial ambitions. Our organic growth underpinned a step-change in our return on capital, which improved by 170bps to 7.2%. Whilst we are not immune to the macroeconomic challenges in Europe and Africa, we are positioned well to manage them and we expect to deliver a resilient financial performance in the year ahead.

Our near-term operational and portfolio priorities remain unchanged from those communicated 6 months ago. We are focused on improving the commercial performance in Germany, actively pursuing opportunities with Vantage Towers and strengthening our market positions in Europe. These actions, together with the simplification of our portfolio and the ongoing delivery of our organic growth strategy, will create further value for our shareholders."

For more information, please contact:

   Investor Relations                                                 Media Relations 
   Investors.vodafone.com                                             Vodafone.com/media/contact 
   ir@vodafone.co.uk                                                     GroupMedia@vodafone.com 

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN, England. Registered in England No. 1833679

A webcast Q&A session will be held at 10:00 BST on 17 May 2022. The webcast and supporting information can be accessed at investors.vodafone.com

Summary Good financial performance

Organic growth

All amounts marked with an '*' in the commentary represent organic growth which presents performance on a comparable basis, excluding the impact of foreign exchange rates, mergers and acquisitions and other adjustments to improve the comparability of results between periods. When calculating organic growth, the FY21 results for Vantage Towers and relevant operating entities have been adjusted to reflect a full year of operation on a pro forma basis in order to be comparable to FY22. Organic growth figures are non-GAAP measures. See non-GAAP measures on page 31 for more information.

Financial performance

Total revenue increased by 4.0% to EUR45.6 billion (FY21: EUR43.8 billion), driven by service revenue growth in Europe and Africa, and higher equipment revenue, as well as favourable foreign exchange movements.

Adjusted EBITDAaL increased by 5.0%* to EUR15.2 billion (FY21: EUR14.4 billion) due to revenue growth, and strong cost control, supported by a legal settlement in Italy. The Adjusted EBITDAaL margin was 0.5* percentage points higher year-on-year at 33.4%.

Operating profit increased by 11.1% to EUR5.7 billion (FY21: EUR5.1 billion), reflecting higher Adjusted EBITDAaL, and lower depreciation and amortisation on owned assets, partly offset by lower other income.

The Group made a profit for the financial year of EUR2.6 billion (FY21: EUR0.5 billion). The profit increase was primarily driven by higher Adjusted EBITDAaL, and lower income tax expense.

Basic earnings per share was 7.20 eurocents, compared to basic earnings per share of 0.38 eurocents in the prior year.

Cash flow, funding & capital allocation

Cash inflow from operating activities increased by 5.0% to EUR18.1 billion (FY21: EUR17.2 billion).

Free cash flow was an inflow of EUR3.3 billion (FY21: inflow of EUR3.1 billion). Higher Adjusted EBITDAaL, and lower licence and spectrum payments were partially offset by lower working capital, lower interest received and paid, and higher restructuring and integration cash expenditure during the year. Adjusted free cash flow was an inflow of EUR5.4 billion (FY21: inflow of EUR5.0 billion).

Net debt at 31 March 2022 was EUR41.6 billion, compared to EUR40.5 billion as at 31 March 2021. Net debt increased by EUR1.1 billion due to share buybacks of EUR2.0 billion (1,441 million shares) used to offset dilution linked to mandatory convertible bonds, partially offset by Free cash flow of EUR3.3 billion less equity dividends paid of EUR2.5 billion.

Total dividends per share are 9.0 eurocents (FY21: 9.0 eurocents), including a final dividend per share of 4.5 eurocents. The ex-dividend date for the final dividend is 1 June 2022 for ordinary shareholders, the record date is 6 June 2022 and the dividend is payable on 5 August 2022.

Strategy Committed to improving returns through growth

Our strategy focuses on driving shareholder returns through growth, and is delivered through three customer commitments and three enabling strategies. These work together towards our vision to become a new generation connectivity and digital services provider for Europe and Africa, enabling an inclusive and sustainable digital society.

We have made good progress with our strategy during FY22 and highlights include: further deepening our customer relationships with lower customer churn; good results from our increased capital investment with improvements in network quality; increasing penetration of financial services in Africa; and another successful year of digital enabled efficiencies, driving the highest Adjusted EBITDAaL margin over the last decade. Our strategic progress has enabled us to deliver well against our medium-term financial ambitions with growth in pre-tax ROCE to 7.2%. The table below includes a selection of KPIs that illustrates progress in our key areas of focus.

 
                                                    Units   FY22               FY21 
===============================================   =======  =====  ================= 
Customer commitments 
Best connectivity products & services 
  Europe mobile contract customers(1)             million   66.4               65.4 
  Europe broadband customers(1)                   million   25.6               25.6 
  Europe Consumer converged customers(1)          million    9.0                7.9 
  Europe mobile contract customer churn                 %   13.6               13.7 
  Africa mobile customers(2)                      million  184.5              178.0 
  Africa data users(2)                            million   89.9               84.9 
  Business service revenue growth*                      %    0.8              (0.6) 
Leading innovation in digital services 
  Europe TV subscribers(1)                        million   21.9               22.2 
  IoT SIM connections                             million  150.1              123.3 
  Africa M-Pesa customers(2)                      million   52.4               48.3 
  Africa M-Pesa transaction volume(2)             billion   19.9               15.2 
Outstanding digital experiences 
  Digital channel sales mix(3)                          %     25                 26 
  End-to-end TOBi completion rate(4 5)                  %   42.9               34.6 
Enabling strategies 
Leading gigabit networks 
  5G available in European cities(1)                    #    294                240 
  Europe on-net gigabit capable connections(1)    million   48.5               43.7 
  Europe on-net NGN broadband penetration(1)            %     30                 30 
Simplified & most efficient operator 
  Pre-tax return on capital employed(6 
   7)                                                   %    7.2                5.5 
  Post-tax return on capital employed(6 
   8)                                                   %    5.0                3.9 
  Europe markets where 3G switched off(1)               #      4                  3 
================================================  =======  =====  ================= 
 

1. Including VodafoneZiggo | 2. Africa including Safaricom | 3. Based on Germany, Italy, UK, Spain only | 4. Group excluding Egypt | 5. Defined as percentage of total customer contacts resolved without human interaction through TOBi | 6. These line items are non-GAAP measures. See page 31 for more information. | 7. Controlled operations | 8. Controlled operations and associates/joint ventures

A more detailed review of our strategic progress is contained within an accompanying video presentation available here: investors.vodafone.com/reports-information/results-reports-presentations . In this presentation we outline: we are systematically executing our organic growth strategy and have clear operational priorities; we are well-placed and have actions underway to manage current macro-economic challenges; and we are committed to improving shareholder returns through growth and clear portfolio priorities. Further information on our strategy is also available through the following links.

 
Resource                        Link 
==============================  ======================================= 
Second phase of strategy        vodafone.com/ar2021 
Digital services & outstanding  investors.vodafone.com/digital-services 
 experience 
Leading gigabit networks        investors.vodafone.com/vtbriefing 
Vodafone Business               investors.vodafone.com/vbbriefing 
Vantage Towers                  vantagetowers.com 
 

Our purpose We connect for a better future

We believe that Vodafone has a significant role to play in contributing to the societies in which we operate and we want to enable an inclusive and sustainable digital society. We continue to make progress against our purpose strategy and will provide a full update in our FY22 Annual Report and supplementary materials (available on investors.vodafone.com ). Highlights and achievements from FY22 are summarised below.

Europe's largest network, powered by 100% renewable electricity

From July 2021, our entire European operations - including mobile and fixed networks, data centres, retail and offices - are 100% powered by electricity from renewable sources. This marks a key step towards our goal of reducing our own carbon emissions to 'net zero' by 2030 and across our entire value chain by 2040.

Eco Rating

In May 2021, we launched a new Eco Rating labelling scheme jointly with other major European operators. This is a pan-industry initiative to help consumers identify and compare the most sustainable mobile phones on the market, whilst also encouraging suppliers to reduce the environmental impact of devices. Eco rating evaluates the environmental impact of the entire production process, transportation, use and disposal of a handset, resulting in an overall score. The Eco Rating scheme was initially launched in 24 European countries and has since been rolled out in several countries in Latin America and by Vodacom in South Africa. More than 150 mobile phones from 15 manufacturers are now assessed by the Eco Rating initiative, nearly doubling the range of devices rated at launch.

M-Pesa

As of March 2022, over 52 million customers were using our mobile money platform, M-Pesa, to manage business transactions and to pay salaries, pensions, agricultural subsidies and government grants. M-Pesa provides financial services to millions of people who have a mobile phone but limited access to a bank account and also helps reduce the associated risks of robbery and corruption in a cash-based society. As we have now reached a milestone 52 million customers, we have exceeded our goal to connect 50 million people and their families to mobile financial services three years ahead of our original target date.

Ethnicity targets

In December 2021, we announced new ethnic diversity targets for our global leadership team, as well as our senior leadership and management teams in the UK and South Africa. These new targets reflect our ambition to be a company with a global workforce that reflects the customers, communities and businesses we serve, as well as the wider societies in which we operate. The data supporting our new targets has been informed by an internal campaign called '#CountMeIn', which encourages employees to voluntarily self-declare their diversity demographics in line with local privacy and legal requirements.

Reporting

We report against a number of voluntary reporting frameworks to help stakeholders understand our sustainable business performance. We will shortly be publishing our second standalone report that summarises our progress towards meeting the recommendations of the Task Force on Climate-related Financial Disclosures ('TCFD'), as well as a comprehensive spreadsheet that includes data on environmental, social and governance ('ESG') topics. We also report against a number of voluntary reporting frameworks to help our stakeholders understand our sustainable business performance, including guidance provided by the Global Reporting Initiative ('GRI') and Sustainability Accounting Standards Board ('SASB').

Outlook FY22 guidance delivered

Performance against FY22 guidance

In May 2021, we set out guidance for FY22 with respect to Adjusted EBITDAaL and Adjusted free cash flow. As a result of our good performance in H1 FY22 and based on the prevailing assessments of the global macroeconomic outlook, we updated our guidance range in November 2021. The table below compares the guidance given and our actual performance.

 
                       Original guidance     Updated guidance      FY22 outcome      FY22 outcome 
                                                                    on guidance       as reported 
                                                                       basis(1) 
===================  ===================  ===================  ================  ================ 
 Adjusted EBITDAaL     EUR15.0 - EUR15.4    EUR15.2 - EUR15.4 
  (2)                            billion              billion   EUR15.3 billion   EUR15.2 billion 
 Adjusted free 
  cash flow (2           At least EUR5.2      At least EUR5.3 
  3)                             billion              billion    EUR5.5 billion    EUR5.4 billion 
===================  ===================  ===================  ================  ================ 
 

(1) The FY22 outcome on guidance basis is derived by applying FY22 guidance foreign exchange rates. The FY22 guidance foreign exchange rates were EUR1: GBP 0.86; EUR1: ZAR 17.15; EUR1: TRY 9.74; EUR1: EGP 18.89.

FY23 Guidance

The current macroeconomic climate presents specific challenges, particularly inflation, and is likely to impact our financial performance in the year ahead. Based on the current prevailing assessments of the of the global macroeconomic outlook:

   --      Adjusted EBITDAaL (2) is expected to be between EUR15.0 - EUR15.5 billion in FY23; and 
   --      Adjusted free cash flow (2 3) is expected to be c.EUR5.3 billion in FY23. 

The guidance above reflects the following:

   --      Foreign exchange rates used when setting guidance were as follows: 
   -   EUR 1 : GBP 0.84; 
   -   EUR 1 : ZAR 17.32; 
   -   EUR 1 : TRY 16.75; and 
   -   EUR 1 : EGP 19.28. 

-- We expect Turkey to be designated as a hyper-inflationary economy under IFRS during the first quarter of FY23, in which case Vodafone Turkey's results will be presented on a revised basis. See note 1 of the condensed consolidated financial statements for further information. Our guidance as presented above excludes any impact from this change in accounting.

-- Guidance and our medium-term financial ambition assume no material change to the structure of the Group.

(2) Adjusted EBITDAaL and Adjusted free cash flow are non-GAAP measures. See page 31 for more information.

(3) Adjusted free cash flow is Free cash flow before licences and spectrum, restructuring costs arising from discrete restructuring plans, integration capital additions and working capital related items, M&A, and Vantage Towers growth capital expenditure. Growth capital expenditure is total capital expenditure excluding maintenance-type expenditure.

Financial performance Continued growth in both Europe and Africa

-- Group revenue increased by 4.0% to EUR45.6 billion mainly driven by service revenue growth in Europe and Africa

-- Adjusted EBITDAaL growth of 5.0%* to EUR15.2 billion and margin expansion of 0.5* percentage points year-on-year to 33.4%

-- Ongoing delivery of our efficiency programme leading to a net EUR1.5 billion of savings during FY19-22

-- Operating profit increased by 11.1% to EUR5.7 billion, reflecting the growth in Adjusted EBITDAaL and reduction in depreciation and amortisation on owned assets

-- Significant increase in profit for the financial year and basic earnings per share, due to higher Adjusted EBITDAaL, and lower income tax expense

   --    Returns continued to improve and pre-tax ROCE increased by 1.7 percentage points to 7.2% 

Group financial performance

 
                                           FY22 (1)      FY21  Reported 
                                               EURm      EURm  change % 
=========================================  ========  ========  ======== 
Revenue                                      45,580    43,809       4.0 
 - Service revenue                           38,203    37,141       2.9 
 - Other revenue                              7,377     6,668 
Adjusted EBITDAaL (2,3)                      15,208    14,386       5.7 
Restructuring costs                           (346)     (356) 
Interest on lease liabilities(4)                398       374 
Loss on disposal of property, plant and 
equipment and intangible assets                (28)      (30) 
Depreciation and amortisation of owned 
 assets                                     (9,858)  (10,187) 
Share of results of equity accounted 
 associates and joint ventures                  211       342 
Other income                                     79       568 
                                           --------  --------  -------- 
Operating profit                              5,664     5,097      11.1 
Investment income                               254       330 
Financing costs                             (1,964)   (1,027) 
                                           --------  --------  -------- 
Profit before taxation                        3,954     4,400 
Income tax expense                          (1,330)   (3,864) 
                                           --------  --------  -------- 
Profit for the financial year                 2,624       536 
 
Attributable to: 
 - Owners of the parent                       2,088       112 
 - Non-controlled interests                     536       424 
                                           --------  --------  -------- 
Profit for the financial year                 2,624       536 
 
Basic earnings per share                      7.20c     0.38c 
Adjusted basic earnings per share(2)         11.03c     8.08c 
=========================================  ========  ========  ======== 
 

Further information is available in a spreadsheet at https://investors.vodafone.com/reports-information/results-reports-presentations

Notes:

1. The FY22 results reflect average foreign exchange rates of EUR1:GBP0.85, EUR1:INR 86.59, EUR1:ZAR 17.25, EUR1:TRY 12.16 and EUR1: EGP 18.35.

2. Adjusted EBITDAaL and Adjusted basic earnings per share are non-GAAP measures. See page 31 for more information.

   3.   Includes depreciation on leased assets of EUR3,908 million (FY21: EUR3,914 million). 

4. Reversal of interest on lease liabilities included within Adjusted EBITDAaL under the Group's definition of that metric, for re-presentation in financing costs.

Organic growth

All amounts marked with an '*' in the commentary represent organic growth which presents performance on a comparable basis, excluding the impact of foreign exchange rates, mergers and acquisitions, and other adjustments to improve the comparability of results between periods. When calculating organic growth, the FY21 results for Vantage Towers and relevant operating entities have been adjusted to reflect a full year of operation on a pro forma basis in order to be comparable to FY22. Organic growth figures are non-GAAP measures. See non-GAAP measures on page 31 for more information.

Segmental reporting

Following the IPO of Vantage Towers A.G. in March 2021, the business is a new reporting segment for the year ended 31 March 2022 ('FY22'). Comparative information for the year ended 31 March 2021 has not been re-presented. Total revenue is unaffected because charges from Vantage Towers A.G. to operating companies are eliminated on consolidation. Adjusted EBITDAaL and Adjusted EBITDAaL margin are both impacted by this change which does affect year-on-year comparisons. The segmental results of Vantage Towers A.G. include the contribution from Cornerstone Technologies Infrastructure Limited as a joint operation with Telefonica in the UK.

The Group issued a press release in July 2021 which provided a pro forma view of our FY20 and FY21 financial results under this new segmentation. This press release can be accessed at: change-in-segmental-reporting_VT_RNS.pdf (vodafone.com)

 
 
Geographic performance summary 
                                               Other                 Other  Vantage     Common   Elimi- 
                                                                                     Functions 
FY22            Germany  Italy     UK  Spain  Europe  Vodacom      Markets   Towers        (1)  nations   Group 
==============  =======  =====  =====  =====  ======  =======  ===========  =======  =========  =======  ====== 
Total revenue 
 (EURm)          13,128  5,022  6,589  4,180   5,653    5,993        3,830    1,252      1,414  (1,481)  45,580 
Service 
 revenue 
 (EURm)          11,616  4,379  5,154  3,714   5,001    4,635        3,420        -        522    (238)  38,203 
Adjusted 
 EBITDAaL 
 (EURm)(2)        5,669  1,699  1,395    957   1,606    2,125        1,335      619      (197)        -  15,208 
Adjusted 
 EBITDAaL 
 margin (%)(2)    43.2%  33.8%  21.2%  22.9%   28.4%    35.5%        34.9%    49.4%                       33.4% 
==============  =======  =====  =====  =====  ======  =======  ===========  =======  =========  =======  ====== 
 
Downloadable performance information is available at: 
https://investors.vodafone.com/reports-information/results-reports-presentations 
 
                                                                   FY22 
                         ---------------------------------------------------------------------------------------- 
Organic service 
 revenue growth % 
 *(2)                       Q1            Q2      H1                    Q3       Q4         H2              Total 
=======================  =====  ============  ======  ====================  =======  =========  ================= 
Germany                    1.4           1.0     1.2                   1.1      0.8        1.0                1.1 
Italy                    (3.6)         (1.4)   (2.5)                 (1.3)    (0.8)      (1.0)              (1.8) 
UK                         2.5           0.6     1.2                   0.9      2.0        1.4                1.3 
Spain                      0.8         (1.9)   (0.6)                 (1.6)    (5.1)      (3.4)              (2.0) 
Other Europe               4.2           2.4     3.3                   2.9      2.7        2.8                3.0 
Vodacom                    7.9           3.1     5.4                   4.4      3.1        3.7                4.6 
Other Markets             18.4          19.7    19.1                  19.8     19.8       19.8               19.4 
Vantage Towers               -             -       -                     -        -          -                  - 
Group                      3.3           2.4     2.8                   2.7      2.0        2.3                2.6 
=======================  =====  ============  ======  ====================  =======  =========  ================= 
 
 

Notes:

1. Common Functions Adjusted EBITDAaL includes a non-recurring charge in relation to the impairment of prior year receivables.

2. Adjusted EBITDAaL, Adjusted EBITDAaL margin and organic service revenue growth are non-GAAP measures. See page 31 for more information.

 
 
Germany 30% of Group service 
revenue 
                                  FY22    FY21  Reported    Organic 
                                  EURm    EURm  change %  change %* 
==============================  ======  ======  ========  ========= 
Total revenue                   13,128  12,984       1.1 
 - Service revenue              11,616  11,520       0.8        1.1 
 - Other revenue                 1,512   1,464 
Adjusted EBITDAaL(1)             5,669   5,634       0.6        6.5 
Adjusted EBITDAaL margin         43.2%   43.4% 
==============================  ======  ======  ========  ========= 
 

Note:

1. When calculating organic growth for Adjusted EBITDAaL, the FY21 results are adjusted for Vantage Towers A.G. on a pro forma basis to be comparable to FY22.

Total revenue increased by 1.1% to EUR13.1 billion, driven by service revenue and equipment revenue growth.

On an organic basis, service revenue grew by 1.1%* (Q3: 1.1%*, Q4: 0.8%*), driven by broadband ARPU growth, good growth in Business, and higher roaming and visitor revenue. This was partially offset by a reduction in mobile termination rates, and lower variable call usage revenue. Retail service revenue grew by 1.6%* (Q3: 1.7%*, Q4: 1.2%*).

Fixed service revenue grew by 0.5%* (Q3: 0.7%*, Q4: -0.4%*), as continued broadband ARPU growth was partially offset by lower variable call usage revenue compared to the prior year, as usage began to normalise post-pandemic, and a lower TV customer base. The decline in fixed service revenue in Q4 FY22 was primarily driven by a lower customer base, partly impacted by specific operational challenges related to the implementation of policies to comply with a new telecommunications law, which came into effect in December 2021. We added 20,000 cable customers during the year, including 66,000 migrations from legacy DSL broadband. Half of our cable broadband customers now subscribe to speeds of at least 250Mbps, and gigabit speeds are available to 23.8 million households across our hybrid fibre cable network.

Our TV customer base declined by 309,000, as reduced retail activity during the COVID-19 pandemic led to fewer gross customer additions, and was also impacted by broadband customer losses due to challenges related to compliance with the new telecommunications law. During the year, we accelerated convergence penetration as a result of successful campaigns and our converged customer base increased by 718,000 to 2.4 million Consumer converged accounts. Our converged propositions, led by the 'GigaKombi' products, allow customers to combine their mobile, landline, broadband and TV subscriptions for one monthly fee.

Mobile service revenue increased by 1.8%* (Q3: 1.7%*, Q4: 2.4%*), reflecting a higher customer base in both the Consumer and Business segments, as well as higher roaming and visitor revenue, which more than offset the impact of a reduction in mobile termination rates. The increased rate of service revenue growth in Q4 FY22 also benefited from some small non-recurring year-end adjustments. We added 19,000 contract customers during the year and contract churn remained broadly stable year-on-year at 12.3%, despite the impact of operational challenges related to compliance with the new telecommunications law. In June, we successfully launched our digital-only second brand, SIMon mobile. We added a further 6.4 million IoT connections during the year, supported by strong demand from the automotive sector.

Adjusted EBITDAaL grew by 6.5%*, supported by higher service revenue, cost synergy delivery, and some one-off settlements. The Adjusted EBITDAaL margin was 2.1* percentage points higher year-on-year at 43.2%.

We have now achieved our EUR425 million cost and capital expenditure synergy target for the integration of the Unitymedia assets acquisition, over two years ahead of plan. We see further opportunities for cost reduction including through the planned termination of our Transitional Service Agreements (TSAs) with Liberty Global.

We switched off our 3G network on 1 July 2021, with spectrum re-assigned to increase the capacity, speed and coverage of our 4G networks. Our 5G network is now available to more than 45 million people. We launched Europe's first 5G standalone network in April 2021. Standalone 5G enables higher speeds, enhanced reliability and ultra-low latency, in addition to using 20% less energy on customers' devices.

 
 
Italy 11% of Group service 
revenue 
                               FY22   FY21  Reported    Organic 
                               EURm   EURm  change %  change %* 
============================  =====  =====  ========  ========= 
Total revenue                 5,022  5,014       0.2 
 - Service revenue            4,379  4,458     (1.8)      (1.8) 
 - Other revenue                643    556 
Adjusted EBITDAaL             1,699  1,597       6.4        6.4 
Adjusted EBITDAaL margin      33.8%  31.9% 
============================  =====  =====  ========  ========= 
 

Total revenue was stable at EUR5.0 billion as lower service revenue was offset by higher equipment revenue.

On an organic basis, service revenue declined by 1.8%* (Q3: -1.3%*, Q4: -0.8 %*) as good growth in Business digital services revenue, higher MVNO revenues, and higher roaming and visitor revenue was offset by continued price pressure, and a reduction in mobile termination rates.

Mobile service revenue declined by 3.2%* (Q3: -2.9%*, Q4: -3.1%*) reflecting greater competition in the value segment and a lower active prepaid customer base. This was partly offset by targeted pricing actions and the positive contribution from PostePay MVNO customer migrations onto our network, which completed in early August. The decline in mobile service revenue in Q4 FY22 was impacted by a reduction in mobile termination rates. Market mobile number portability volumes continued to improve versus prior year levels. Our second brand 'ho.' continued to grow, with 342,000 net additions, supported by our best-in-class net promoter score, and now has 2.8 million customers.

Fixed service revenue increased by 2.0%* (Q3: 3.1%*, Q4: 5.3%*) driven by broadband customer base growth in Consumer, as well as good demand for our Business digital services, such as cloud & security. The acceleration in fixed service revenue growth in Q4 FY22 was driven by new Business customer additions, supported by a strong share of EU recovery funding voucher customers, as well as our pricing actions. We added 73,000 fixed-wireless access customers during the period, which are included in our mobile customer base. We now have 3.1 million broadband customers, and 52.6% of our broadband base is converged. Our total Consumer converged customer base is 1.3 million, an increase of 163,000 during the period. Through our own next generation network and partnership with Open Fiber, our broadband services are now available to 9.0 million households. We also cover 3 million households with fixed-wireless access, offering speeds of up to 100Mbps.

Adjusted EBITDAaL increased by 6.4 %*, reflecting a 6.6 percentage point benefit from a EUR105 million legal settlement, partially offset by lower service revenue. Excluding the impact of the one-off legal settlement, Adjusted EBITDAaL was stable* year-on-year. The Adjusted EBITDAaL margin was 1.9* percentage points higher year-on-year at 33.8%.

 
 
UK 13% of Group service revenue 
                                    FY22   FY21  Reported    Organic 
                                    EURm   EURm  change %  change %* 
=================================  =====  =====  ========  ========= 
Total revenue                      6,589  6,151       7.1 
 - Service revenue                 5,154  4,848       6.3        1.3 
 - Other revenue                   1,435  1,303 
Adjusted EBITDAaL(1)               1,395  1,367       2.0        3.3 
Adjusted EBITDAaL margin           21.2%  22.2% 
=================================  =====  =====  ========  ========= 
 

Note:

1. When calculating organic growth for Adjusted EBITDAaL, the FY21 results are adjusted for Vantage Towers A.G. on a pro forma basis to be comparable to FY22.

Total revenue increased by 7.1% to EUR6.6 billion, due to higher service revenue and equipment revenue, and an appreciation of the pound sterling versus the euro.

On an organic basis, service revenue grew by 1.3%* (Q3: 0.9%*, Q4: 2.0%*), driven by strong Consumer segment growth, and supported by higher MVNO, roaming and visitor revenue. This was partially offset by a slowdown in Business, and a reduction in mobile termination rates.

Mobile service revenue grew by 2.8%* (Q3: 2.6 %*, Q4: 5.9%*) driven by strong commercial momentum in Consumer, partially offset by the post-pandemic normalisation of Business connections. The increase in mobile service revenue growth rate in Q4 FY22 was partially due to higher wholesale MVNO revenue . During the year, we added 338,000 mobile contract customers, supported by our 'Vodafone EVO' proposition, which offers customers a combination of flexible contracts, trade-in options, and early upgrades. We also benefited from good iPhone demand and improved customer loyalty. Contract churn improved by 0.5 percentage points year-on-year to 12.5%. Our digital sub-brand 'VOXI' also continued to grow, with 104,000 customers added in the year. Our digital sales remained strong during the year, and now account for 33% of total sales. We also announced an exclusive retail partnership with the Dixons Carphone Group, covering 300 stores and digital channels, with improved terms compared to our previous arrangement.

Fixed service revenue declined by 2.3%* (Q3: -3.3 %*, Q4: -7.0%*), impacted by lower Business revenue, with a further slowdown in the segment in Q4 FY22. Our performance was also driven by the decision to end a large but unprofitable multinational contract, and a reseller entering into administration in the first half of the year. Our commercial momentum in Consumer remained strong, with good demand for our Vodafone 'Pro Broadband' product. With 139,000 broadband net additions during the year, we now have over one million customers, of which 527,000 are converged. In November 2021, we announced the expansion of our long-term strategic partnership agreement with CityFibre. In conjunction with our existing partnership with Openreach, our NGN broadband services are now available to 29.3 million households.

Adjusted EBITDAaL increased by 3.3 %*, driven by growth in service revenue, and continued strong cost control. Our Adjusted EBITDAaL margin was 0.3 * higher year-on-year at 21.2%.

 
 
Spain 10% of Group service 
revenue 
                               FY22   FY21  Reported    Organic 
                               EURm   EURm  change %  change %* 
============================  =====  =====  ========  ========= 
Total revenue                 4,180  4,166       0.3 
 - Service revenue            3,714  3,788     (2.0)      (2.0) 
 - Other revenue                466    378 
Adjusted EBITDAaL(1)            957  1,044     (8.3)      (1.1) 
Adjusted EBITDAaL margin      22.9%  25.1% 
============================  =====  =====  ========  ========= 
 

Note:

1. When calculating organic growth for Adjusted EBITDAaL, the FY21 results are adjusted for Vantage Towers A.G. on a pro forma basis to be comparable to FY22.

Total revenue was stable at EUR 4.2 billion, as higher equipment revenue was offset by lower service revenue.

On an organic basis, service revenue declined by 2.0 %* (Q3: -1.6 %*, Q4 -5.1%*) as the impact of continued price competition in the value segment, and a reduction in mobile termination rates, were partially offset by higher roaming and visitor revenue. The quarterly slowdown in service revenue in Q4 was largely driven by a tougher prior year comparative, due to the full quarter impact of our more-for-more pricing actions in the prior year, and a reduction in mobile termination rates in FY22 .

The market remained highly competitive in the Consumer value segment. In mobile, our contract customer base remained stable in the year, supported by strong public sector demand, and a gradual improvement in our commercial performance towards the end of the year, reflecting our continued focus on improving customer loyalty. Mobile contract churn increased by 0.5 percentage points year-on-year to 20.7% due to an exceptionally low churn in the prior year as a result of portability restrictions. Our second brand 'Lowi' added 310,000 customers during the period and now has a total customer base of 1.5 million.

Our broadband customer base declined by 164,000 as a result of higher competitive intensity in the Consumer value segment, and the temporary impact of our retail channel optimisation. Our TV customer base decreased by 88,000, impacted by continued competitive intensity. We have renewed our exclusive agreement with HBO Max, and through our partnerships with other content providers such as Disney, we have the most extensive library of movies and TV series in the market.

During the year, a digital toolkit platform for small and medium sized enterprises was launched by the Spanish government as part of the EU recovery funding initiatives. This scheme enables businesses to access fully subsidised digital services on a single platform. We have already received a significant number of registration requests from customers and will achieve an attractive Adjusted EBITDAaL margin on this incremental revenue. A second phase of this scheme is expected to launch in June 2022.

Adjusted EBITDAaL declined by 1.1%* and the Adjusted EBITDAaL margin was 0.3* percentage points lower year-on-year at 22.9%. The marginal decrease in Adjusted EBITDAaL reflects lower service revenue, largely offset by further efficiency savings.

During the year we announced a restructuring plan, mainly affecting owned retail stores, as part of our operational transformation. In November, we completed the optimisation of our retail footprint, with all branded stores now operating under a franchise model.

 
 
Other Europe 13% of Group service revenue 
                                         FY22   FY21  Reported    Organic 
                                         EURm   EURm  change %  change %* 
====================================  =======  =====  ========  ========= 
Total revenue                           5,653  5,549       1.9 
 - Service revenue                      5,001  4,859       2.9        3.0 
 - Other revenue                          652    690 
Adjusted EBITDAaL(1)                    1,606  1,760     (8.8)        1.4 
Adjusted EBITDAaL margin                28.4%  31.7% 
====================================  =======  =====  ========  ========= 
 

Note:

1. When calculating organic growth for Adjusted EBITDAaL, the FY21 results are adjusted for Vantage Towers A.G. on a pro forma basis to be comparable to FY22.

Total revenue increased by 1.9% to EUR 5.7 billion, primarily reflecting service revenue growth, also supported by the appreciation of local currencies versus the euro.

On an organic basis, service revenue increased by 3.0%* (Q3: 2.9%*, Q4: 2.7 %*), with all markets other than Romania growing during the year. The growth in service revenue was supported by customer base growth, higher roaming and visitor revenue, partially offset by a reduction in mobile termination rates.

In Portugal, service revenue grew due to strong fixed line revenue growth, higher mobile ARPU, and roaming and visitor revenue growth. During the period, we added 161,000 mobile contract customers and 64,000 fixed broadband customers. In October, we announced that Vodafone Portugal had acquired 90MHz of 3,600MHz and 2x10MHz of 700MHz spectrum, with a 20-year licence through to 2041. The spectrum will enable us to significantly expand network capacity to meet growing demand for reliable, high-quality voice and data services.

In Ireland, service revenue increased, reflecting good mobile contract customer growth, and higher roaming and visitor revenue, partially offset by a reduction in mobile termination rates. During the period, our mobile contract customer base increased by 77,000 and mobile contract customer loyalty rates improved, with churn reducing 1.5 percentage points year-on-year to 8.4 %.

Service revenue in Greece increased, reflecting higher roaming and visitor revenue as international tourism grew year-on-year, partially offset by a reduction in mobile termination rates. During the year, we added 38,000 mobile contract customers and 145,000 prepaid customers.

Adjusted EBITDAaL increased by 1.4 %*, supported by good revenue growth and further efficiency savings, partially offset by a one-off provision in Greece, and higher direct cost. The Adjusted EBITDAaL margin decreased by 0.2* percentage points and was 28.4%.

We continued to make good progress on integrating the assets acquired from Liberty Global in Central and Eastern Europe and we have now delivered 60% of our cost and capital expenditure synergy target.

 
 
Vodacom 12% of Group service 
revenue 
                                 FY22   FY21  Reported    Organic 
                                 EURm   EURm  change %  change %* 
==============================  =====  =====  ========  ========= 
Total revenue                   5,993  5,181      15.7 
 - Service revenue              4,635  4,083      13.5        4.6 
 - Other revenue                1,358  1,098 
Adjusted EBITDAaL               2,125  1,873      13.5        3.4 
Adjusted EBITDAaL margin        35.5%  36.2% 
==============================  =====  =====  ========  ========= 
 

Total revenue increased by 15.7% to EUR 6.0 billion and Adjusted EBITDAaL increased by 13.5%, primarily due to the strengthening of the local currencies versus the euro.

On an organic basis, Vodacom's total service revenue grew by 4.6%* (Q3: 4.4%*, Q4 3.1%*) with growth in both South Africa and Vodacom's international markets.

In South Africa, service revenue grew year-on-year, supported by sustained demand, incremental wholesale services, good Business demand and financial services growth. We added 1.8 million mobile prepaid customers and 272,000 mobile contract customers, with the latter supported by our new more-for-more 'Vodafone Red' proposition introduced in June. Financial services revenue in South Africa increased by 12.4%* to EUR155 million, reflecting the expansion of our service offerings, and 69.4% of our mobile customer base now uses data services.

In October 2021, we launched our new 'VodaPay' super-app in South Africa, bringing consumer and business capabilities under one platform. The application enables customers to access financial, insurance and eCommerce services and supports businesses with additional resource planning and 'business-to-business' functionalities. We now have 1.6 million registered users on the platform, and over 2.2 million downloads of the application. For more detail about Vodacom Financial Services, please watch our Digital Ecosystem briefing at vodacom.com/presentations.php

In March, we announced that Vodacom South Africa had acquired 2x10MHz of 700MHz, 1x80MHz of 2600MHz and 1x10MHz of 3500MHz spectrum, with a 20-year licence through to 2042. The spectrum will enable us to significantly expand network capacity and coverage, and help accelerate post-pandemic economic recovery and digital inclusion.

In Vodacom's international markets, service revenue increased during the year. Growth was supported by an increase in M-Pesa transaction volumes and data revenue. This benefit was partially offset by the introduction of mobile money levies in Tanzania, and a stronger prior year comparative in Mozambique and the DRC, reflecting the reinstatement of fees on person-to-person M-Pesa transfers in the prior year. M-Pesa transaction value increased by 10.9%, while M-Pesa revenue as a share of total service revenue increased by 2.0 percentage points to 22.7%, and 65.1% of our customer base is now using data services.

Vodacom's Adjusted EBITDAaL increased by 3.4%* supported by good revenue growth, and positive operational leverage in Vodacom's international operations. This was partially offset by an increase in technology operating expenses in South Africa, as we invested in further improving the resilience of our network. The Adjusted EBITDAaL margin decreased by 1.0* percentage point and was 35.5%.

On 10 November 2021, Vodacom Group announced it had entered into an agreement to acquire Vodafone Egypt from Vodafone for a total consideration of EUR2.4 billion. The proposed acquisition presents a unique opportunity to advance Vodacom Group's strategic connectivity and financial services ambitions in one of Africa's premier telecom operators. Vodafone Egypt is a clear market leader that will diversify and accelerate Vodacom Group's growth profile. The transaction is expected to receive Egyptian regulatory approval in the near term.

Vodacom also announced that it had agreed to acquire a co-controlling 30% interest in the fibre assets currently owned by Community Investment Ventures Holdings (Pty) Limited ('CIVH'). CIVH owns Vumatel and Dark Fibre Africa, which are South Africa's largest open access fibre operators. Vodacom's investment and strategic support will further accelerate the growth trajectory of fibre roll-out in South Africa helping close the digital divide. The transaction is subject to regulatory approvals in South Africa.

Further information on our operations in Africa can be accessed here: vodacom.com .

 
 
Other Markets 9% of Group service revenue 
                                         FY22   FY21  Reported    Organic 
                                         EURm   EURm  change %  change %* 
====================================  =======  =====  ========  ========= 
Total revenue                           3,830  3,765       1.7 
 - Service revenue                      3,420  3,312       3.3       19.4 
 - Other revenue                          410    453 
Adjusted EBITDAaL                       1,335  1,228       8.7       23.0 
Adjusted EBITDAaL margin                34.9%  32.6% 
====================================  =======  =====  ========  ========= 
 

Total revenue increased by 1.7% to EUR 3.8 billion, as higher service revenue was partially offset by the depreciation of local currencies versus the euro.

On an organic basis, service revenue increased by 19.4%* (Q3: 19.8%*, Q4: 19.8%*) as a result of higher customer base and ARPU growth across our markets.

Service revenue in Turkey accelerated as a result of strong mobile customer base and ARPU growth, with ongoing repricing actions to reflect increasing inflation in a difficult macroeconomic environment. Mobile contract customer additions were 1.3 million including migrations from prepaid customers. We also added 120,000 broadband customers during the year. Mobile contract churn improved by 3.9 percentage points year-on-year to 15.4 %.

We expect Turkey to be designated as a hyper-inflationary economy under IFRS during the first quarter of FY23, in which case Vodafone Turkey's results will be presented on a revised basis. See note 1 of the condensed consolidated financial statements for further information.

Service revenue in Egypt grew ahead of inflation, supported by customer base growth and increased data usage. During the year, we added 237,000 mobile contract customers and 877,000 prepaid mobile customers.

Adjusted EBITDAaL increased by 23.0%* and the Adjusted EBITDAaL margin increased by 1.1* percentage points, despite the inflationary pressure on our cost base due to worsening macroeconomic conditions. The Adjusted EBITDAaL margin was 34.9%.

 
Vantage Towers Delivering on our plan 
                                     FY22  FY21 (1)  Reported    Organic 
                                     EURm      EURm  change %  change %* 
=================================  ======  ========  ========  ========= 
Total revenue                       1,252         -         - 
 - Service revenue                      -         -         -          - 
 - Other revenue                    1,252         - 
Adjusted EBITDAaL                     619         -         -          - 
Adjusted EBITDAaL margin            49.4%         - 
=================================  ======  ========  ========  ========= 
 

Note:

1. Vantage Towers is a new reporting segment for the year ended 31 March 2022 and hence no comparative information is presented. See page 7 for more information.

Total revenue increased to EUR1.3 billion, with 1,700 new tenancies added during the year, bringing the tenancy ratio to 1.44x. Vantage Towers concluded a number of new partnership agreements during the year, including an agreement with 1&1 in December 2021 for the provision of passive tower infrastructure access to at least 3,800 sites throughout Germany by the end of 2025, and potentially up to 5,000 sites, for the next 20 years, with an option to extend until 2060.

Vantage Towers reported its results on 16 May 2022. Further information on Vantage Towers can be accessed at: vantagetowers.com .

 
 
Associates and joint ventures 
                                                   FY22   FY21 
                                                   EURm   EURm 
=================================================  ====  ===== 
 VodafoneZiggo Group Holding B.V.                  (19)  (232) 
 Safaricom Limited                                  217    217 
 Indus Towers Limited                                 -    274 
 Other                                               13     83 
                                                   ----  ----- 
Share of results of equity accounted associates 
 and joint ventures                                 211    342 
=================================================  ====  ===== 
 

VodafoneZiggo Joint Venture (Netherlands)

The results of VodafoneZiggo, in which Vodafone owns a 50% stake, are reported here under US GAAP, which is broadly consistent with Vodafone's IFRS basis of reporting.

Total revenue grew by 1.4% to EUR4.1 billion, primarily driven by mobile contract customer base and ARPU growth, supported by higher roaming and visitor revenue. This was partially offset by a slowdown in Consumer fixed revenue growth in the second half of FY22.

During the year, VodafoneZiggo added 196,000 mobile contract customers, supported by our best-in-class net promoter score, mainly driven by higher Consumer demand. Strong Business fixed performance was due to an increase in the customer base, as well as higher demand for unified communications. The number of converged households increased by 25,000, with 45% of broadband customers now converged, delivering significant NPS and customer loyalty benefits. VodafoneZiggo now offers 1 gigabit speeds to 5.8 million homes and is on track to provide nationwide coverage in 2022.

During the year, Vodafone received EUR350 million in dividends from the joint venture, as well as EUR49 million in interest payments. The joint venture also drew down an additional loan from shareholders to fund an instalment arising from spectrum licences acquired in July 2020, with Vodafone's share being EUR104 million.

Safaricom Associate (Kenya)

Safaricom service revenue grew to EUR2.2 billion due to strong Business fixed demand, and a recovery in M-Pesa revenue as transaction volumes increased and peer-to-peer transaction fees normalised.

Indus Towers Associate (India)

The Group's interest in Indus Towers has been provided as security against certain bank borrowings secured against Indian assets and partly to the pledges provided to the new Indus Towers entity ('Indus') under the terms of the merger between erstwhile Indus Towers and Bharti Infratel. Indus has been classified as held for sale in the condensed consolidated statement of financial position since 31 March 2021 and the Group's share of Indus' results is not reflected in the Group's consolidated income statement for the year ended 31 March 2022.

Vodafone Idea Limited Joint Venture (India)

See note 3 'Contingent liabilities and legal proceedings' in the condensed consolidated financial statements on page 27 for further information.

TPG Telecom Limited Joint Venture (Australia)

In July 2020, Vodafone Hutchison Australia Pty Limited ('VHA') and TPG Telecom Limited ('TPG') completed their merger to establish a fully integrated telecommunications operator in Australia. The merged entity was admitted to the Australian Securities Exchange ('ASX') on 30 June 2020 and is known as TPG Telecom Limited. Vodafone and Hutchison Telecommunications (Australia) Limited each own an economic interest of 25.05% in the merged unit.

 
 
Net financing costs 
                                       FY22     FY21  Reported 
                                       EURm     EURm  change % 
 =================================  =======  =======  ======== 
Investment income                       254      330 
Financing costs                     (1,964)  (1,027) 
                                    -------  -------  -------- 
Net financing costs                 (1,710)    (697)   (145.3) 
Adjustments for: 
 Mark-to-market gains                 (256)  (1,091) 
 Foreign exchange losses                284       23 
                                    -------  -------  -------- 
Adjusted net financing costs (1)    (1,682)  (1,765)       4.7 
==================================  =======  =======  ======== 
 

Note:

1. Adjusted net financing costs is a non-GAAP measure. See page 31 for more information.

Net financing costs increased by EUR1,013 million, primarily due to lower mark-to-market gains on options held relating to the Group's mandatory convertible bonds and increased foreign exchange losses on intercompany funding arrangements. Adjusted net financing costs remained broadly stable year-on-year, reflecting consistent average net debt balances and weighted average borrowing costs for both periods.

 
 
Taxation 
                                    FY22   FY21  Change 
                                       %      %     pps 
=================================  =====  =====  ====== 
Effective tax rate                 33.6%  87.8%  (54.2) 
Adjusted effective tax rate (1)    27.9%  26.9%     1.0 
=================================  =====  =====  ====== 
 

Note:

1. Adjusted effective tax rate is a non-GAAP measure. See page 31 for more information.

The Group's effective tax rate for the year ended 31 March 2022 was 33.6%. The effective tax rate includes a EUR1,468 million charge (2021: EUR2,128 million * ) for the utilisation of losses in Luxembourg which arises from an increase in the valuation of investments based upon local GAAP financial statements and tax returns. The current year charge was principally driven by increases in the value of our listed investments. The effective tax rate also includes EUR327 million (2021: EUR320 million) relating to the use of losses in Luxembourg and a credit of EUR699 million relating to the recognition of a deferred tax asset in Luxembourg because of higher interest rates increasing our forecasts of future profits. The year ended 31 March 2021 included a charge of EUR699 million(*) relating to the de-recognition of a deferred tax asset in Luxembourg. These items change the total losses we have available for future use against our profits in Luxembourg and neither item affects the amount of tax we pay in other countries.

The effective tax rate also includes an increase in our deferred tax assets in the UK of EUR593 million (2021: EURnil) following the increase in the corporate tax rate to 25% and EUR273 million (2021: EURnil) following the revaluation of assets for tax purposes in Italy.

The Group's Adjusted effective tax rate for the year ended 31 March 2022 was 27.9% (2021: 26.9%). This is in line with our expectations for the year.

The adjusted effective tax rate excludes the amounts relating to Luxembourg, the impact of the UK tax rate change and revaluation of assets in Italy which are set out above.

* During the year ended 31 March 2022, we revised the calculation of certain impairment reversals recognised by our Luxembourg holding companies for the year ended 31 March 2021; this had no impact on the amount of deferred tax assets recognised at that date but has changed the amount of our unrecognised deferred tax assets by EUR0.7 billion (unrecognised losses of EUR2.8 billion).

 
 
Earnings per share 
                                                                Reported 
                                              FY22       FY21     change 
                                         eurocents  eurocents  eurocents 
 ======================================  =========  =========  ========= 
Basic earnings per share                     7.20c      0.38c      6.82c 
Adjusted basic earnings per share (1)       11.03c      8.08c      2.95c 
=======================================  =========  =========  ========= 
 

Note:

1. Adjusted basic earnings per share is a non-GAAP measure. See page 31 for more information.

Basic earnings per share was 7.20 eurocents, compared to 0.38 eurocents for the year ended 31 March 2021.

Adjusted basic earnings per share was 11.03 eurocents compared to 8.08 eurocents for the year ended 31 March 2021.

Cash flow, capital allocation and funding

 
 
Analysis of cash flow 
                                            FY22      FY21  Reported 
                                            EURm      EURm  change % 
=======================================  =======  ========  ======== 
Inflow from operating activities          18,081    17,215       5.0 
Outflow from investing activities        (6,868)   (9,262)      25.8 
Outflow from financing activities        (9,706)  (15,196)      36.1 
Net cash inflow/(outflow)                  1,507   (7,243)     120.8 
Cash and cash equivalents at beginning 
 of the financial year                     5,790    13,288 
Exchange gain/(loss) on cash and cash 
 equivalents                                  74     (255) 
Cash and cash equivalents at end of 
 the financial year                        7,371     5,790 
=======================================  =======  ========  ======== 
 

Cash inflow from operating activities increased by 5.0% to EUR18,081 million, primarily due to higher operating profit.

Outflow from investing activities decreased by 25.8% to EUR6,868 million, primarily due to a decrease of EUR2,409 million (2021: EUR1,993 million increase) in collateral assets held against derivative liabilities, partially offset by purchases of other short-term investments and property, plant and equipment.

Outflows from financing activities decreased by 36.1% to EUR9,706 million, driven by an increase of EUR1,952 million (2021: EUR4,330 million decrease) in collateral liabilities held against derivative assets and lower borrowing repayments compared to the previous year, partially offset by the purchase of treasury shares of EUR2,087 million in the current year.

 
 
Analysis of cash flow (continued) 
                                                     FY22      FY21  Reported 
                                                     EURm      EURm  change % 
===============================================  ========  ========  ======== 
Adjusted EBITDAaL (1)                              15,208    14,386       5.7 
Capital additions(2)                              (8,306)   (7,854) 
Working capital                                      (31)       564 
Disposal of property, plant and equipment 
 and intangible assets                                 27        42 
Restructuring costs                                 (267)     (356) 
Integration capital additions(3)                    (314)     (329) 
Restructuring and integration working 
 capital                                            (213)       (3) 
Licences and spectrum                               (896)   (1,221) 
Interest received and paid(4)                     (1,254)   (1,553) 
Taxation                                            (925)   (1,020) 
Dividends received from associates and 
 joint ventures                                       638       628 
Dividends paid to non-controlling shareholders 
 in subsidiaries                                    (539)     (391) 
Other                                                 181       217 
                                                 --------  --------  -------- 
Free cash flow (1)                                  3,309     3,110       6.4 
Acquisitions and disposals                            138       447 
Equity dividends paid                             (2,474)   (2,427) 
Share buybacks(4)                                 (2,029)      (53) 
Foreign exchange loss                               (378)     (219) 
Other movements on net debt(5)                        399       646 
                                                 --------  --------  -------- 
Net debt (increase)/decrease (1)                  (1,035)     1,504 
Opening net debt(1)                              (40,543)  (42,047) 
                                                 --------  --------  -------- 
Closing net debt (1)                             (41,578)  (40,543)     (2.6) 
===============================================  ========  ========  ======== 
 
Free cash flow (1)                                  3,309     3,110 
Adjustments: 
 - Licences and spectrum                              896     1,221 
 - Restructuring costs                                267       356 
 - Integration capital additions(3)                   314       329 
 - Restructuring and integration working 
  capital                                             213         3 
 - Vantage Towers growth capital expenditure          244         - 
- Special dividend in Egypt                           194         - 
                                                 --------  --------  -------- 
Adjusted free cash flow (1)                         5,437     5,019 
===============================================  ========  ========  ======== 
 

Notes:

1. Adjusted EBITDAaL, Free cash flow, Adjusted free cash flow and Net debt are non-GAAP measures. See page 31 for more information.

2. See page 41 for an analysis of tangible and intangible additions in the year.

3. Integration capital additions comprises amounts for the integration of acquired Liberty Global assets and network integration.

4. Interest received and paid excludes interest on lease liabilities of EUR361 million outflow (FY21: EUR307 million) included within Adjusted EBITDAaL and EUR58 million of cash inflow (FY21: EUR9 million) from the option structures relating to the issue of the mandatory convertible bonds which is included within Share buybacks. The option structures were intended to ensure that the total cash outflow to execute the programme were broadly equivalent to the amounts raised on issuing each tranche.

5. 'Other movements on net debt' for the year ended 31 March 2022 includes mark-to-market gains recognised in the income statement of EUR256 million (FY21: EUR1,091 million gain). The year ended 31 March 2021 also included payments in respect of bank borrowings secured against Indian assets of EUR83 million and payments to Vodafone Idea Limited of EUR235 million in respect of the contingent liability mechanism.

Adjusted free cash flow increased by EUR418 million to an inflow of EUR5,437 million, resulting from an increase in Adjusted EBITDAaL and lower interest received and paid, partially offset by an increase in capital additions and neutral working capital movements for the year.

 
 
Borrowings and cash position 
                                                 FY22      FY21  Reported 
                                                 EURm      EURm  change % 
 ==========================================  ========  ========  ======== 
Non-current borrowings                       (58,131)  (59,272) 
Current borrowings                           (11,961)   (8,488) 
                                             --------  --------  -------- 
Borrowings                                   (70,092)  (67,760) 
Cash and cash equivalents                       7,496     5,821 
                                             --------  --------  -------- 
Borrowings less cash and cash equivalents    (62,596)  (61,939)     (1.1) 
===========================================  ========  ========  ======== 
 

Borrowings principally includes bonds of EUR48,031 million (FY21: EUR46,885 million) and lease liabilities of EUR12,539 million (FY21: EUR13,032 million).

The increase in borrowings of EUR2,332 million is principally driven by an increase of EUR1,952 million on derivative collateral positions, which impacts both cash and short-term borrowings.

 
 
Funding position 
                                              FY22      FY21  Reported 
                                              EURm      EURm  change % 
 =======================================  ========  ========  ======== 
Bonds                                     (48,031)  (46,885) 
Bank loans                                 (1,317)   (1,419) 
Other borrowings including spectrum        (3,909)   (4,215) 
                                          --------  --------  -------- 
Gross debt (1)                            (53,257)  (52,519)     (1.4) 
Cash and cash equivalents                    7,496     5,821 
Short-term investments(2)                    4,795     4,007 
Derivative financial instruments(3)          1,604         3 
Net collateral (liabilities)/assets(4)     (2,216)     2,145 
                                          --------  --------  -------- 
Net debt (1)                              (41,578)  (40,543)     (2.6) 
========================================  ========  ========  ======== 
 

Notes:

1. Gross debt and Net debt are non-GAAP measures. See page 31 for more information.

2. Short-term investments includes EUR1,446 million (FY21: EUR1,053 million) of highly liquid government and government-backed securities and managed investment funds of EUR3,349 million (FY21: EUR2,954 million) that are in highly rated and liquid money market investments with liquidity of up to 90 days.

3. Derivative financial instruments excludes derivative movements in cash flow hedging reserves of EUR1,350 million gain (FY21: EUR862 million loss).

4. Net collateral (liabilities)/assets on derivative financial instruments result in cash being (held)/paid as security. This is repayable or receivable when derivatives are settled and is therefore deducted from liquidity.

Net debt increased by EUR1,035 million primarily as a result of Free cash flow of EUR3,309 million, offset by equity dividends paid of EUR2,474 million and share buybacks of EUR2,029 million (1,441 million shares) used to offset dilution linked to mandatory convertible bonds.

Other funding obligations to be considered alongside net debt include:

   -       Lease liabilities of EUR12,539 million (FY21: EUR13,032 million) 
   -       Mandatory convertible bonds recognised in equity of EURnil (FY21: EUR1,904 million) 
   -       KDG put option liabilities of EUR494 million (FY21: EUR492 million) 
   -       Guarantees over Australia joint venture loans of EUR1,573 million (FY21: EUR1,489 million) 
   -       Pension liabilities of EUR281 million (FY21: EUR513 million) 

The Group's gross and net debt includes EUR9,942 million (FY21: EUR7,942 million) of long-term borrowings ('Hybrid bonds') for which a 50% equity characteristic of EUR4,971 million (FY21: EUR3,971 million) is attributed by credit rating agencies.

The Group's gross and net debt includes certain bonds which have been designated in hedge relationships, which are carried at EUR1,316 million higher value (FY21: EUR1,390 million higher) than their euro equivalent redemption value. In addition, where bonds are issued in currencies other than euros, the Group has entered into foreign currency swaps to fix the euro cash outflows on redemption. The impact of these swaps is not reflected in gross debt and if it was included would decrease the euro equivalent value of the bonds by EUR1,456 million (FY21: EUR127 million).

Return on capital employed

Return on capital employed ('ROCE') reflects how efficiently we are generating profit with the capital we deploy.

 
 
                                                 FY22  FY21  Change 
                                                    %     %     pps 
===============================================  ====  ====  ====== 
Pre-tax ROCE (controlled) (1)                    7.2%  5.5%     1.7 
Post-tax ROCE (controlled and associates/joint 
 ventures) (1)                                   5.0%  3.9%     1.1 
 
ROCE calculated using GAAP measures 
 (2)                                             5.0%  4.4%     0.6 
===============================================  ====  ====  ====== 
 

Notes:

1. Pre-tax ROCE (controlled) and Post-tax ROCE (controlled and associates/joint ventures) are non-GAAP measures. See page 31 for more information.

2. ROCE is calculated by dividing Operating profit by the average of capital employed as reported in the consolidated statement of financial position. See pages 38 and 39 for the detail of the calculation.

We calculate two ROCE measures: i) Pre-tax ROCE for controlled operations only and ii) Post-tax ROCE including associates and joint ventures.

Pre-tax ROCE increased to 7.2% % (FY21: 5.5%). The increase reflects a strong increase in adjusted operating profit, lower amortisation on licences and spectrum fees and a small decrease in average capital employed. Similarly, post-tax ROCE increased to 5.0% (FY21: 3.9%).

ROCE using GAAP measures increased to 5.0% (FY21: 4.4%). The increase reflects a higher operating profit during the year-ended 31 March 2022 coupled with a slight decrease in average capital employed.

Funding facilities

The Group has undrawn revolving credit facilities of EUR7.6 billion comprising euro and US dollar revolving credit facilities of EUR4.0 billion and US$4.0 billion (EUR3.6 billion) which mature in 2025 and 2027 respectively. Both committed revolving credit facilities support US and euro commercial paper programmes of up to US$15 billion and EUR10 billion respectively.

Post employment benefits

At 31 March 2022, the Group's net surplus of scheme assets over scheme liabilities was EUR274 million (2021: EUR453 million net deficit). The next triennial actuarial valuation of the Vodafone Section and CWW Section of the Vodafone UK Group Pension Scheme will be as at 31 March 2022.

Dividends

Dividends will continue to be declared in euros, aligning the Group's shareholder returns with the primary currency in which we generate free cash flow, and paid in euros, pounds sterling and US dollars. The foreign exchange rate at which future dividends declared in euros will be converted into pounds sterling and US dollars will be calculated based on the average World Markets Company benchmark rates over the five business days during the week prior to the payment of the dividend.

The Board is recommending total dividends per share of 9.0 eurocents for the year. This includes a final dividend of 4.5 eurocents compared to 4.5 eurocents in the prior year.

The ex-dividend date for the final dividend is 1 June 2022 for ordinary shareholders, the record date is 6 June 2022 and the dividend is payable on 5 August 2022. Dividend payments on ordinary shares will be paid directly into a nominated bank or building society account.

Other significant developments

Board changes

Deborah Kerr was appointed as a non-executive director on 1 March 2022.

On 6 May 2022, Vodafone announced that Delphine Ernotte Cunci and Simon Segars will be appointed as non-executive directors following the Annual General Meeting on 26 July 2022, subject to shareholder approval.

On 12 May, Vodafone announced that Stephen A. Carter will be appointed as non-executive director following the Annual General Meeting on 26 July 2022, subject to shareholder approval.

Executive Committee changes

On 19 April 2022, Vodafone announced that Hannes Ametsreiter will step down from his role as CEO of Vodafone Germany, and as a member of the Group Executive Committee, effective 30 June 2022. Philippe Rogge will become CEO of Vodafone Germany and a member of the Group Executive Committee on 1 July 2022.

Indus Towers

On 24 February 2022, Vodafone confirmed the sale of 63.6 million shares in Indus Towers Limited ("Indus") through an accelerated book build offering (the "Placing"), generating net proceeds of approximately INR 14.2 billion (EUR169 million). The Group sold a further 127.1 million shares in Indus Bharti Airtel Limited ("Bharti") on 29 March 2022, generating additional net proceeds of approximately INR 29.9 billion (EUR283 million). The Indus shares related to the Placings and the agreement with Bharti were all subject to the security arrangements entered into between Vodafone and Indus.

Following completion of the sale of shares to Bharti, Vodafone retains 567.1 million shares in Indus, equivalent to a 21.0% shareholding (the "Residual Shareholding"). Vodafone continues to be in discussions with several interested parties in relation to a proposed sale of the Residual Shareholding.

Major shareholder announcement

On 14 May 2022, Vodafone was informed by Emirates Telecommunications Group Company ('Etisalat') that they have become the Group's largest shareholder with a 9.8% stake.

Condensed consolidated financial statements

 
Consolidated income statement 
                                                            Year ended 31 March 
                                                           --------------------- 
                                                                 2022       2021 
                                                                 EURm       EURm 
-------------------------------------------------------    ----------  --------- 
Revenue                                                        45,580     43,809 
Cost of sales                                                (30,574)   (30,086) 
---------------------------------------------------------  ----------  --------- 
Gross profit                                                   15,006     13,723 
Selling and distribution expenses                             (3,358)    (3,522) 
Administrative expenses                                       (5,713)    (5,350) 
Net credit losses on financial assets                           (561)      (664) 
Share of results of equity accounted associates 
 and joint ventures                                               211        342 
Other income                                                       79        568 
---------------------------------------------------------  ----------  --------- 
Operating profit                                                5,664      5,097 
Investment income                                                 254        330 
Financing costs                                               (1,964)    (1,027) 
---------------------------------------------------------  ----------  --------- 
Profit before taxation                                          3,954      4,400 
Income tax expense                                            (1,330)    (3,864) 
---------------------------------------------------------  ----------  --------- 
Profit for the financial year                                   2,624        536 
---------------------------------------------------------  ----------  --------- 
 
Attributable to: 
- Owners of the parent                                          2,088        112 
- Non-controlling interests                                       536        424 
---------------------------------------------------------  ----------  --------- 
Profit for the financial year                                   2,624        536 
---------------------------------------------------------  ----------  --------- 
 
Profit per share 
Total Group: 
- Basic                                                         7.20c      0.38c 
- Diluted                                                       7.17c      0.38c 
---------------------------------------------------------  ----------  --------- 
 
 
Consolidated statement of comprehensive income/expense 
                                                            Year ended 31 March 
                                                           --------------------- 
                                                                 2022       2021 
                                                                 EURm       EURm 
-------------------------------------------------------    ----------  --------- 
Profit for the financial year                                   2,624        536 
Other comprehensive income/(expense): 
Items that may be reclassified to the income 
 statement in subsequent periods: 
Foreign exchange translation differences, net 
 of tax                                                          (25)        133 
Foreign exchange translation differences transferred 
 to the income statement                                           19       (17) 
Other, net of tax(1)                                            1,863    (3,743) 
---------------------------------------------------------  ----------  --------- 
Total items that may be reclassified to the 
 income statement in subsequent years                           1,857    (3,627) 
Items that will not be reclassified to the 
 income statement in subsequent years: 
Net actuarial gains/(losses) on defined benefit 
 pension schemes, net of tax                                      483      (555) 
---------------------------------------------------------  ----------  --------- 
Total items that will not be reclassified to 
 the income statement in subsequent years                         483      (555) 
Other comprehensive income/(expense)                            2,340    (4,182) 
---------------------------------------------------------  ----------  --------- 
Total comprehensive income/(expense) for the 
 financial year                                                 4,964    (3,646) 
---------------------------------------------------------  ----------  --------- 
 
Attributable to: 
- Owners of the parent                                          4,402    (4,069) 
- Non-controlling interests                                       562        423 
---------------------------------------------------------  ----------  --------- 
                                                                4,964    (3,646) 
  -------------------------------------------------------  ----------  --------- 
 

Note:

1. Principally includes the impact of the Group's cash flow hedges deferred to other comprehensive income during the year.

The accompanying notes are an integral part of the condensed consolidated financial statements.

Condensed consolidated financial statements

 
Consolidated statement of financial position 
                                                         31 March   31 March 
                                                             2022       2021 
                                                             EURm       EURm 
----------------------------------------------------    ---------  --------- 
Non-current assets 
Goodwill                                                   31,884     31,731 
Other intangible assets                                    21,360     21,818 
Property, plant and equipment                              40,804     41,243 
Investments in associates and joint ventures                4,268      4,670 
Other investments                                           1,073        925 
Deferred tax assets                                        19,089     21,569 
Post employment benefits                                      555         60 
Trade and other receivables                                 6,383      4,777 
------------------------------------------------------  ---------  --------- 
                                                          125,416    126,793 
  ----------------------------------------------------  ---------  --------- 
Current assets 
Inventory                                                     836        676 
Taxation recoverable                                          296        434 
Trade and other receivables                                11,019     10,923 
Other investments                                           7,931      9,159 
Cash and cash equivalents                                   7,496      5,821 
------------------------------------------------------  ---------  --------- 
                                                           27,578     27,013 
  ----------------------------------------------------  ---------  --------- 
Assets held for sale                                          959      1,257 
------------------------------------------------------  ---------  --------- 
Total assets                                              153,953    155,063 
------------------------------------------------------  ---------  --------- 
 
Equity 
Called up share capital                                     4,797      4,797 
Additional paid-in capital                                149,018    150,812 
Treasury shares                                           (7,278)    (6,172) 
Accumulated losses                                      (122,118)  (121,587) 
Accumulated other comprehensive income                     30,268     27,954 
------------------------------------------------------  ---------  --------- 
Total attributable to owners of the parent                 54,687     55,804 
------------------------------------------------------  ---------  --------- 
Non-controlling interests                                   2,290      2,012 
------------------------------------------------------  ---------  --------- 
Total equity                                               56,977     57,816 
------------------------------------------------------  ---------  --------- 
 
Non-current liabilities 
Borrowings                                                 58,131     59,272 
Deferred tax liabilities                                      520      2,095 
Post employment benefits                                      281        513 
Provisions                                                  1,881      1,747 
Trade and other payables                                    2,516      4,909 
------------------------------------------------------  ---------  --------- 
                                                           63,329     68,536 
  ----------------------------------------------------  ---------  --------- 
Current liabilities 
Borrowings                                                 11,961      8,488 
Financial liabilities under put option arrangements           494        492 
Taxation liabilities                                          864        769 
Provisions                                                    667        892 
Trade and other payables                                   19,661     18,070 
------------------------------------------------------  ---------  --------- 
                                                           33,647     28,711 
  ----------------------------------------------------  ---------  --------- 
Total equity and liabilities                              153,953    155,063 
------------------------------------------------------  ---------  --------- 
 

The accompanying notes are an integral part of the condensed consolidated financial statements.

Condensed consolidated financial statements

 
Consolidated statement of changes 
 in equity 
 
                                                                                         Equity 
                                            Additional               Accumulated   attributable          Non- 
                                    Share      paid-in  Treasury   comprehensive         to the   controlling    Total 
                                  capital   capital(1)    shares       losses(2)         owners     interests   equity 
                                     EURm         EURm      EURm            EURm           EURm          EURm     EURm 
-------------------------------  --------  -----------  --------  --------------  -------------  ------------  ------- 
1 April 2020 brought 
 forward                            4,797      152,629   (7,802)        (88,214)         61,410         1,215   62,625 
Issue or reissue 
 of shares                              -      (1,943)     2,033            (87)              3             -        3 
Share-based payments                    -          126         -               -            126            10      136 
Transactions with 
 non-controlling 
 shareholders in 
 subsidiaries                           -            -         -           1,149          1,149           748    1,897 
Comprehensive (expense)/income          -            -         -         (4,069)        (4,069)           423  (3,646) 
Dividends                               -            -         -         (2,412)        (2,412)         (384)  (2,796) 
Purchase of treasury 
 shares                                 -            -     (403)               -          (403)             -    (403) 
-------------------------------  --------  -----------  --------  --------------  -------------  ------------  ------- 
31 March 2021                       4,797      150,812   (6,172)        (93,633)         55,804         2,012   57,816 
-------------------------------  --------  -----------  --------  --------------  -------------  ------------  ------- 
 
1 April 2021 brought 
 forward                            4,797      150,812   (6,172)        (93,633)         55,804         2,012   57,816 
Issue or reissue 
 of shares                              -      (1,902)     2,000            (98)              -             -        - 
Share-based payments                    -          108         -               -            108            11      119 
Transactions with 
 non-controlling 
 shareholders in 
 subsidiaries                           -            -         -            (38)           (38)           237      199 
Comprehensive (expense)/income          -            -         -           4,402          4,402           562    4,964 
Dividends                               -            -         -         (2,483)        (2,483)         (532)  (3,015) 
Purchase of treasury 
 shares                                 -            -   (3,106)               -        (3,106)             -  (3,106) 
-------------------------------  --------  -----------  --------  --------------  -------------  ------------  ------- 
31 March 2022                       4,797      149,018   (7,278)        (91,850)         54,687         2,290   56,977 
-------------------------------  --------  -----------  --------  --------------  -------------  ------------  ------- 
 

Notes:

1. Includes share premium, capital reserve, capital redemption reserve, merger reserve and share-based payment reserve. The merger reserve was derived from acquisitions made prior to 31 March 2004 and subsequently allocated to additional paid-in capital on adoption of IFRS.

2. Includes accumulated losses and accumulated other comprehensive income.

The accompanying notes are an integral part of the condensed consolidated financial statements.

Condensed consolidated financial statements

 
Consolidated statement of cash flows 
                                                          Year ended 31 March 
                                                         --------------------- 
                                                              2022        2021 
                                                              EURm        EURm 
-----------------------------------------------------    ---------  ---------- 
Inflow from operating activities                            18,081      17,215 
-------------------------------------------------------  ---------  ---------- 
 
Cash flows from investing activities 
Purchase of interests in subsidiaries, net 
 of cash acquired                                                -       (136) 
Purchase of interests in associates and joint 
 ventures                                                    (445)        (13) 
Purchase of intangible assets                              (3,262)     (3,227) 
Purchase of property, plant and equipment                  (5,798)     (5,413) 
Purchase of investments                                    (2,009)     (3,726) 
Disposal of interests in subsidiaries, net 
 of cash disposed                                                -         157 
Disposal of interests in associates and joint 
 ventures                                                      446         420 
Disposal of property, plant and equipment 
 and intangible assets                                          33          43 
Disposal of investments                                      3,282       1,704 
Dividends received from associates and joint 
 ventures                                                      638         628 
Interest received                                              247         301 
-------------------------------------------------------  ---------  ---------- 
Outflow from investing activities                          (6,868)     (9,262) 
-------------------------------------------------------  ---------  ---------- 
 
Cash flows from financing activities 
Proceeds from issue of long-term borrowings                  2,548       4,359 
Repayment of borrowings                                    (8,248)    (12,237) 
Net movement in short-term borrowings                        3,002     (2,791) 
Net movement in derivatives                                  (293)         279 
Interest paid(1)                                           (1,804)     (2,152) 
Payments for settlement of written put options                   -     (1,482) 
Purchase of treasury shares                                (2,087)        (62) 
Issue of ordinary share capital and reissue 
 of treasury shares                                              -           5 
Equity dividends paid                                      (2,474)     (2,427) 
Dividends paid to non-controlling shareholders 
 in subsidiaries                                             (539)       (391) 
Other transactions with non-controlling shareholders 
 in subsidiaries                                               189       1,663 
Other movements with associates and joint 
 ventures                                                        -          40 
-------------------------------------------------------  ---------  ---------- 
Outflow from financing activities                          (9,706)    (15,196) 
-------------------------------------------------------  ---------  ---------- 
 
Net cash inflow/(outflow)                                    1,507     (7,243) 
 
Cash and cash equivalents at beginning of 
 the financial year(2)                                       5,790      13,288 
Exchange gain/(loss) on cash and cash equivalents               74       (255) 
-------------------------------------------------------  ---------  ---------- 
Cash and cash equivalents at end of the 
 financial year (2)                                          7,371       5,790 
-------------------------------------------------------  ---------  ---------- 
 

Notes:

1. Interest paid includes EUR58 million of cash inflow (FY21: EUR9 million inflow) on derivative financial instruments for the share buyback related to maturing tranches of mandatory convertible bonds.

2. Comprises cash and cash equivalents as presented in the consolidated statement of financial position of EUR7,496 million (FY21: EUR5,821 million), together with overdrafts of EUR125 million (FY21: EUR31 million).

The accompanying notes are an integral part of the condensed consolidated financial statements.

Notes to condensed consolidated financial statements

   1      Basis of preparation 

The preliminary results for the year ended 31 March 2022 are an abridged statement of the full Annual Report which was approved by the Board of Directors on 17 May 2022. The consolidated financial statements in the full Annual Report are prepared in accordance with UK-adopted International Financial Reporting Standards ('IFRS'), with IFRS as issued by the International Accounting Standards Board ('IASB') and with the requirements of the Companies Act 2006.

The auditor's report on those consolidated financial statements was unqualified, did not draw attention to any matters by way of emphasis without qualifying their report and did not contain statements under section 498(2) or 498(3) of the Companies Act 2006. The preliminary results do not comprise statutory accounts within the meaning of section 434(3) of the Companies Act 2006. The Annual Report for the year ended 31 March 2022 will be delivered to the Registrar of Companies following the Company's Annual General Meeting on 26 July 2022.

The financial information included in this preliminary announcement does not itself contain sufficient information to comply with IFRS. A separate announcement will be made in accordance with Disclosure and Transparency Rules (DTR) 6.3 when the annual report and audited financial statements for the year ended 31 March 2022 are made available on the Company's website in June 2022.

The preparation of the preliminary results requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the end of the reporting period and the reported amounts of revenue and expenses during the reporting period. Actual results could vary from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period or in the period of the revision and future periods if the revision affects both current and future periods.

Going concern

The Group has a strong liquidity position with EUR7.4 billion of cash and cash equivalents available at 31 March 2022 which, together with undrawn revolving credit facilities of EUR7.6 billion, cover all of the Group's reasonably expected cash requirements over the going concern period. The Directors have reviewed trading and liquidity forecasts for the Group, which were based on current trading conditions, and considered a variety of scenarios including not being able to access the capital markets during the assessment period. In addition to the liquidity forecasts prepared, the Directors considered the availability of the Group's revolving credit facilities which were undrawn as at 31 March 2022. As a result of the assessment performed, the Directors have concluded that the Group is able to continue in operation for a period of at least 12 months from the date of approving the consolidated financial statements and that it is appropriate to continue to adopt the going concern basis in preparing the consolidated financial statements.

Critical accounting judgements and estimates

The Group's critical accounting judgements and estimates are disclosed in the Group's Annual Report for the year ended 31 March 2022. The impact of recent energy price inflation, exacerbated by the war in Ukraine, has been factored into our latest forecasts and considered in our impairment review.

New accounting pronouncements adopted

On 1 April 2021, the Group adopted certain new accounting policies where necessary to comply with amendments to IFRS, none of which had a material impact on the consolidated results, financial position or cash flows of the Group. Further details are provided in the Group's annual report for the year ended 31 March 2021.

Basis of preparation changes to be adopted on or after 1 April 2022

It is expected that Turkey will meet the requirements to be designated as a hyper-inflationary economy under IAS 29 'Financial Reporting in Hyper-Inflationary Economies' in the quarter ended 30 June 2022 and that the Group's financial reporting relating to Turkey during the year ending 31 March 2023 will be in accordance with IAS 29. Under IAS 29, Turkish Lira results and non-monetary asset and liability balances are revalued to present value equivalent local currency amounts (adjusted based on an inflation index) before translation to euros at reporting-date exchange rates.

Notes to the condensed consolidated financial statements

   2      Equity dividends 
 
                                                         2022   2021 
                                                         EURm   EURm 
------------------------------------------------------  -----  ----- 
Declared and paid during the financial year: 
Final dividend for the year ended 31 March 2021: 4.5 
 eurocents per share 
(2020: 4.5 eurocents per share)                         1,254  1,205 
Interim dividend for the year ended 31 March 2022: 
 4.5 eurocents per share 
(2021: 4.5 eurocents per share)                         1,229  1,207 
------------------------------------------------------  -----  ----- 
                                                        2,483  2,412 
Proposed after the end of the year and not recognised 
 as a liability: 
Final dividend for the year ended 31 March 2022: 4.5 
 eurocents per share 
(2021: 4.5 eurocents per share)                         1,265  1,260 
------------------------------------------------------  -----  ----- 
 
   3      Contingent liabilities and legal proceedings 

Vodafone Idea

As part of the agreement to merge Vodafone India and Idea Cellular in 2017, the parties agreed a mechanism for payments between the Group and Vodafone Idea Limited ('VIL') pursuant to the difference between the crystallisation of certain identified contingent liabilities in relation to legal, regulatory, tax and other matters, and refunds relating to Vodafone India and Idea Cellular. Cash payments or cash receipts relating to these matters must have been made or received by VIL before any amount becomes due from or owed to the Group. Any future payments by the Group to VIL as a result of this agreement would only be made after satisfaction of this and other contractual conditions.

The Group's potential exposure under this mechanism is capped at INR 64 billion (EUR743 million) following payments made under this mechanism from Vodafone to VIL, in the year ended 31 March 2021, totalling INR 19 billion (EUR235 million). On 15 September 2021, the Government of India announced a relief package and a series of reforms designed to improve the liquidity and financial health of the telecom sector. The reforms include a four-year moratorium on spectrum and AGR payments and the option to convert payments due on spectrum and AGR payments to equity at the end of the moratorium period, with interest on due amounts being convertible during the moratorium period; VIL elected to accept the options in October and November 2021, respectively.

VIL raised INR 45 billion (EUR524 million) via the issue of new equity in March 2022, most of which was used to settle amounts due to Indus. VIL remains in need of additional liquidity support from its lenders and intends to raise additional equity capital. There are significant uncertainties in relation to VIL's ability to make payments in relation to any remaining liabilities covered by the mechanism and no further cash payments are considered probable from the Group as at 31 March 2022. The carrying value of the Group's investment in VIL is EURnil and the Group is recording no further share of losses in respect of VIL. The Group's potential exposure to liabilities within VIL is capped by the mechanism described above; consequently, contingent liabilities arising from litigation in India concerning operations of Vodafone India are not reported.

Notes to the condensed consolidated financial statements

Indus Towers

VIL's ability to satisfy certain payment obligations under its Master Services Agreements with Indus Towers (the 'MSAs') is uncertain and depends on a number of factors including its ability to raise additional funding. Under the terms of the Indus and Bharti Infratel merger in November 2020, a security package was agreed for the benefit of the newly created merged entity, Indus Towers, which could be invoked in the event that VIL was unable to make MSA payments. The security package included the following elements:

- A prepayment in cash of INR 24 billion (EUR279 million) by VIL to Indus Towers in respect of its payment obligations that are undisputed, due and payable under the MSAs after the merger closing. The prepayment was fully utilised during the year to 31 March 2022;

- A primary pledge over 190.7 million shares owned by Vodafone Group in Indus Towers having a value of INR 47 billion (EUR544 million) as at 31 March 2021; and

- A secondary pledge over shares owned by Vodafone Group in Indus Towers (ranking behind Vodafone's existing lenders for the outstanding bank borrowings of EUR1.4 billion as at 31 March 2022 secured against Indian assets utilised to fund Vodafone's contribution to the VIL rights issue in 2019) ('the Bank Borrowings') with a maximum liability cap of INR 42.5 billion (EUR504 million).

In the event of non-payment of relevant MSA obligations by VIL, Indus Towers would have recourse to the primary pledge shares and, after repayment of the Bank Borrowings in full, any secondary pledged shares, up to the value of the liability cap.

During February and March 2022, the Group announced the disposal of the 190.7 million shares that were subject to the primary pledge in two transactions for a combined INR 38.1 billion (EUR452 million). The Group invested INR 33.7 billion (EUR393 million) of the proceeds by subscribing to newly issued VIL equity, which VIL immediately used to partially settle outstanding MSA obligations to Indus Towers. This transaction resulted in an equivalent partial release of the primary pledge, with the remaining INR 4.4 billion (EUR52 million) proceeds of the share disposal remaining secured for further utilisation by Indus Towers.

Indus Towers has recourse against the secondary pledge to the maximum liability cap, from any proceeds remaining after the settlement of the Bank Borrowings.

Legal proceedings

The Group is currently involved in a number of legal proceedings, including inquiries from, or discussions with, government authorities that are incidental to its operations.

Legal proceedings where the Group considers that the likelihood of material future outflows of cash or other resources is more than remote are disclosed below. Where the Group assesses that it is probable that the outcome of legal proceedings will result in a financial outflow, and a reliable estimate can be made of the amount of that obligation, a provision is recognised for these amounts.

In all cases, determining the probability of successfully defending a claim against the Group involves the application of judgement as the outcome is inherently uncertain. The determination of the value of any future outflows of cash or other resources, and the timing of such outflows, involves the use of estimates. The costs incurred in complex legal proceedings, regardless of outcome, can be significant.

The Group is not involved in any material proceedings in which any of the Group's Directors, members of senior management or affiliates are either a party adverse to the Group or have a material interest adverse to the Group.

Indian tax cases

In January 2012, the Supreme Court of India found against the Indian tax authority and in favour of Vodafone International Holdings BV ('VIHBV') in proceedings brought after the Indian tax authority alleged potential liability under the Income Tax Act 1961 for the failure by VIHBV to deduct withholding tax from consideration paid to the Hutchison Telecommunications International Limited group ('HTIL') in connection with its 2007 disposal to VIHBV of its interests in a wholly-owned Cayman Island incorporated subsidiary that indirectly held interests in Vodafone India Limited ('Vodafone India').

Notes to the condensed consolidated financial statements

The Finance Act 2012 of India, which amended various provisions of the Income Tax Act 1961 with retrospective effect, contained provisions intended to tax any gain on transfer of shares in a non-Indian company, which derives substantial value from underlying Indian assets, such as VIHBV's transaction with HTIL in 2007. Further, it sought to subject a purchaser, such as VIHBV, to a retrospective obligation to withhold tax. On 3 January 2013, VIHBV received a letter from the Indian tax authority reminding it of the tax demand raised prior to the Supreme Court of India's judgement and updating the interest element of that demand to a total amount of INR142 billion, which included principal and interest as calculated by the Indian tax authority but did not include penalties. On 12 February 2016, VIHBV received a notice dated 4 February 2016 of an outstanding tax demand of INR221 billion (plus interest). On 29 September 2017, VIHBV received an electronically generated demand in respect of alleged principal, interest and penalties in the amount of INR190.7 billion.

VIHBV initiated arbitration proceedings under the Netherlands-India Bilateral Investment Treaty ('Dutch BIT') on 17 April 2014. In September 2020, the arbitration tribunal issued its award unanimously ruling in Vodafone's favour. The Indian Government applied to set aside the award primarily on jurisdictional grounds. The proceedings have been transferred to the Singapore International Commercial Court ('SICC').

Separately, on 24 January 2017, Vodafone Group Plc and Vodafone Consolidated Holdings Limited formally commenced arbitration with the Indian Government under the United Kingdom-India Bilateral Investment Treaty ('UK BIT'). Although relating to the same underlying facts as the claim under the Dutch BIT, the UK BIT claim is a separate and distinct claim under a different treaty and includes independent claims relating to disputes between the Indian tax authority and Vodafone India Services Private Limited ('VISPL') (see below). In 2020, following attempts by the Indian Government to obtain a court injunction preventing Vodafone from progressing the UK BIT arbitration, the Delhi High Court ordered that Vodafone shall proceed with the UK BIT arbitration only if the award already published under the Dutch BIT is set aside.

In August 2021 the Indian Parliament passed new legislation which affects the retrospective effect of the Finance Act 2012. The impact of this legislation on the Dutch and UK BIT proceedings, in particular whether the Indian Government will withdraw its challenge to the arbitration award in the Dutch BIT, is unknown as of the date of this report. The SICC granted a stay in the Dutch BIT proceedings to 15 June 2022.

VIHBV and Vodafone Group Plc will continue to defend vigorously any allegation that VIHBV or Vodafone India is liable to pay tax in connection with the transaction with HTIL. Based on the facts and circumstances of this matter, including the outcome of legal proceedings to date, the Group considers that it is more likely that not that no present obligation exists at 31 March 2022.

VISPL tax claims

VISPL is involved in a number of tax cases. The total value of the claims is approximately EUR500 million plus interest, and penalties of up to 300% of the principal.

Of the individual tax claims, the most significant is in the amount of approximately EUR254 million (plus interest of EUR614 million), which VISPL has been assessed as owing in respect of (i) a transfer pricing margin charged for the international call centre of HTIL prior to the 2007 transaction with Vodafone for HTIL assets in India; (ii) the sale of the international call centre by VISPL to HTIL; and (iii) the acquisition of and/or the alleged transfer of options held by VISPL in Vodafone India. A stay of the tax demand on a deposit of GBP20 million and a corporate guarantee by VIHBV for the balance of tax assessed are in place. On 8 October 2015, the Bombay High Court ruled in favour of Vodafone in relation to the options and the call centre sale. The Indian Tax Authority has appealed to the Supreme Court of India. The appeal hearing has been adjourned indefinitely.

While there is some uncertainty as to the outcome of the tax cases involving VISPL, the Group believes it has valid defences and does not consider it probable that a financial outflow will be required to settle these cases.

Other cases in the Group

Spain and UK: TOT v Vodafone Group Plc, VGSL, and Vodafone UK

The Group has been defending cases brought against it in Spain and the UK by TOT Power Control and Top Optimized Technologies (jointly 'TOT') alleging breach of confidentiality and patent infringement. In November 2021 TOT withdrew all of its claims against the Group in Spain and the UK as part of an agreed settlement.

Further background relating to these claims is provided in the Group's Annual Report for the financial year ended 31 March 2021.

Notes to the condensed consolidated financial statements

Germany: Kabel Deutschland takeover - class actions

The German courts have been determining the adequacy of the mandatory cash offer made to minority shareholders in Vodafone's takeover of Kabel Deutschland. Hearings took place in May 2019 and a decision was delivered in November 2019 in Vodafone's favour, rejecting all claims by minority shareholders. A number of shareholders appealed which was rejected by the court in December 2021. Several minority shareholders have filed a further appeal before the Federal Court of Justice. The appeal process is ongoing. While the outcome is uncertain, the Group believes it has valid defences and that the outcome of the appeal will be favourable to Vodafone.

Italy: Iliad v Vodafone Italy

In July 2019, Iliad filed a claim for EUR500 million against Vodafone Italy in the Civil Court of Milan. The claim alleges anti-competitive behaviour in relation to portability and certain advertising campaigns by Vodafone Italy. Preliminary hearings have taken place, including one at which the Court rejected Iliad's application for a cease and desist order against alleged misleading advertising by Vodafone. The main hearing on the merits of the claim took place on 8 June 2021 and we are waiting to receive the judgement.

The Group is currently unable to estimate any possible loss in this claim in the event of an adverse judgement but while the outcome is uncertain, the Group believes it has valid defences and that it is probable that no present obligation exists.

Greece: Papistas Holdings SA, Mobile Trade Stores (formerly Papistas SA) and Athanasios and Loukia Papistas v Vodafone Greece

In October 2019, Mr. and Mrs. Papistas, and companies owned or controlled by them, filed several new claims against Vodafone Greece with a total value of approximately EUR330 million for purported damage caused by the alleged abuse of dominance and wrongful termination of a franchise arrangement with a Papistas company. Lawsuits which the Papistas claimants had previously brought against Vodafone Group Plc and certain Directors and officers of Vodafone were withdrawn. Vodafone Greece filed a counter claim and all claims were heard in February 2020. All of the Papistas claims were rejected by the Greek Court because the stamp duty payments required to have the merits of the case considered had not been made. Vodafone Greece's counter claim was also rejected. The Papistas claimants and Vodafone Greece have each filed appeals and, subject to the Papistas claimants paying the requisite stamp duty, the hearing on the merits of these appeals will take place in early 2023.

The amount claimed in these lawsuits is substantial and, if the claimants are successful, the total potential liability could be material. However, we are continuing vigorously to defend the claims and based on the progress of the litigation so far the Group believes that it is highly unlikely that there will be an adverse ruling for the Group. On this basis, the Group does not expect the outcome of these claims to have a material financial impact.

UK: Phones 4U in Administration v Vodafone Limited and Vodafone Group Plc and Others

In December 2018, the administrators of former UK indirect seller, Phones 4U, sued the three main UK mobile network operators ('MNOs'), including Vodafone, and their parent companies. The administrators allege collusion between the MNOs to pull their business from Phones 4U thereby causing its collapse. Vodafone and the other defendants filed their defences in April 2019 and the Administrators filed their replies in October 2019. Disclosure has taken place and witness statements were filed in December 2021. The judge has also ordered that there should be a split trial between liability and damages. The first trial started in May 2022.

Taking into account all available evidence, the Group assesses it to be more likely than not that a present obligation does not exist and that the allegations of collusion are completely without merit; the Group is vigorously defending the claim. The value of the claim is not pleaded but we understand it to be the total value of the business, allegedly equivalent to approximately GBP1 billion with the addition of alleged exemplary damages. Vodafone's alleged share of the liability is also not pleaded. The Group is not able to estimate any possible loss in the event of an adverse judgment.

Non-GAAP measures

In the discussion of the Group's reported operating results, non-GAAP measures are presented to provide readers with additional financial information that is regularly reviewed by management. This additional information presented is not uniformly defined by all companies including those in the Group's industry. Accordingly, it may not be comparable with similarly-titled measures and disclosures by other companies. Additionally, certain information presented is derived from amounts calculated in accordance with IFRS but is not itself a measure defined under GAAP. Such measures should not be viewed in isolation or as an alternative to the equivalent GAAP measure.

The non-GAAP measures discussed in this document are listed below.

 
                                   Defined    Closest equivalent             Reconciled 
 Non-GAAP measure                   on page    GAAP measure                   on page 
--------------------------------  ---------  -----------------------------  --------------- 
 Performance metrics 
--------------------------------  ---------  -----------------------------  --------------- 
 Adjusted EBITDAaL                 Page 32    Operating profit               Page 35 
--------------------------------  ---------  -----------------------------  --------------- 
 Organic Adjusted EBITDAaL         Page 32    Not applicable                 Not applicable 
  growth 
--------------------------------  ---------  -----------------------------  --------------- 
 Organic percentage point          Page 32    Not applicable                 Not applicable 
  change in Adjusted EBITDAaL 
  margin 
--------------------------------  ---------  -----------------------------  --------------- 
 Organic revenue growth            Page 32    Revenue                        Pages 33 
                                                                              and 34 
--------------------------------  ---------  -----------------------------  --------------- 
 Organic service revenue           Page 32    Service revenue                Pages 33 
  growth                                                                      and 34 
--------------------------------  ---------  -----------------------------  --------------- 
 Organic mobile service            Page 32    Service revenue                Pages 33 
  revenue growth                                                              and 34 
--------------------------------  ---------  -----------------------------  --------------- 
 Organic fixed service             Page 32    Service revenue                Pages 33 
  revenue growth                                                              and 34 
--------------------------------  ---------  -----------------------------  --------------- 
 Organic Vodafone Business         Page 32    Service revenue                Pages 33 
  service revenue growth                                                      and 34 
--------------------------------  ---------  -----------------------------  --------------- 
 Organic financial services        Page 32    Service revenue                Pages 33 
  revenue growth in South                                                     and 34 
  Africa 
--------------------------------  ---------  -----------------------------  --------------- 
 Organic retail service            Page 32    Service revenue                Pages 33 
  revenue growth in Germany                                                   and 34 
--------------------------------  ---------  -----------------------------  --------------- 
 Other metrics 
--------------------------------  ---------  -----------------------------  --------------- 
 Adjusted profit attributable      Page 35    Profit attributable            Page 35 
  to owners of the parent                      to owners of the parent 
--------------------------------  ---------  -----------------------------  --------------- 
 Adjusted basic earnings           Page 35    Basic earnings per share       Page 36 
  per share 
--------------------------------  ---------  -----------------------------  --------------- 
 Cash flow, funding and 
  capital allocation metrics 
--------------------------------  ---------  -----------------------------  --------------- 
 Free cash flow                    Page 36    Inflow from operating          Page 37 
                                               activities 
--------------------------------  ---------  -----------------------------  --------------- 
 Adjusted free cash flow           Page 36    Inflow from operating          Pages 18 
                                               activities                     and 37 
--------------------------------  ---------  -----------------------------  --------------- 
 Gross debt                        Page 36    Borrowings                     Page 37 
--------------------------------  ---------  -----------------------------  --------------- 
 Net debt                          Page 36    Borrowings less cash           Page 37 
                                               and cash equivalents 
--------------------------------  ---------  -----------------------------  --------------- 
 Pre-tax ROCE (controlled)         Page 38    ROCE calculated using          Pages 38 
                                               GAAP measures                  and 39 
--------------------------------  ---------  -----------------------------  --------------- 
 Post-tax ROCE (controlled         Page 38    ROCE calculated using          Pages 38 
  and associates/joint ventures)               GAAP measures                  and 39 
--------------------------------  ---------  -----------------------------  --------------- 
 Financing and Taxation 
  metrics 
--------------------------------  ---------  -----------------------------  --------------- 
 Adjusted net financing            Page 40    Net financing costs            Page 16 
  costs 
--------------------------------  ---------  -----------------------------  --------------- 
 Adjusted profit before            Page 40    Profit before taxation         Page 40 
  taxation 
--------------------------------  ---------  -----------------------------  --------------- 
 Adjusted income tax expense       Page 40    Income tax expense             Page 40 
--------------------------------  ---------  -----------------------------  --------------- 
 Adjusted effective tax            Page 40    Income tax expense             Page 40 
  rate 
--------------------------------  ---------  -----------------------------  --------------- 
 Adjusted share of results         Page 40    Share of results of            Page 41 
  of equity accounted associates               equity accounted associates 
  and joint ventures                           and joint ventures 
--------------------------------  ---------  -----------------------------  --------------- 
 Adjusted share of results         Page 40    Share of results of            Page 41 
  of equity accounted associates               equity accounted associates 
  and joint ventures used                      and joint ventures 
  in post-tax ROCE 
--------------------------------  ---------  -----------------------------  --------------- 
 

Performance metrics

 
 Non-GAAP measure    Purpose                           Definition 
------------------  --------------------------------  ------------------------------------- 
 Adjusted EBITDAaL   Adjusted EBITDAaL is used         Adjusted EBITDAaL is operating 
                      in conjunction with financial     profit after depreciation on 
                      measures such as operating        lease-related right of use 
                      profit to assess our operating    assets and interest on leases 
                      performance and profitability.    but excluding depreciation, 
                      It is a key external metric       amortisation and gains/losses 
                      used by the investor community    on disposal of owned assets 
                      to assess performance of          and excluding share of results 
                      our operations.                   of equity accounted associates 
                      It is our segment performance     and joint ventures, impairment 
                      measure in accordance with        losses, restructuring costs 
                      IFRS 8 (Operating Segments).      arising from discrete restructuring 
                                                        plans, other income and expense 
                                                        and significant items that 
                                                        are not considered by management 
                                                        to be reflective of the underlying 
                                                        performance of the Group. 
------------------  --------------------------------  ------------------------------------- 
 

Adjusted EBITDAaL margin is Adjusted EBITDAaL divided by Revenue.

Organic growth

All amounts marked with an '*' in this document represent organic growth which presents performance on a comparable basis, excluding the impact of foreign exchange rates, mergers and acquisitions and other adjustments to improve the comparability of results between periods. When calculating organic growth, the FY21 results for Vantage Towers and relevant operating entities have been adjusted to reflect a full year of operation on a pro forma basis in order to be comparable to FY22.

Organic growth is calculated for revenue and profitability metrics, as follows:

   -     Adjusted EBITDAaL; 
   -     Percentage point change in Adjusted EBITDAaL margin; 
   -     Revenue 
   -     Service revenue; 
   -     Mobile service revenue; 
   -     Fixed service revenue; 
   -     Vodafone Business service revenue; 
   -     Financial services revenue in South Africa; and 
   -     Retail service revenue in Germany. 

Whilst organic growth is not intended to be a substitute for reported growth, nor is it superior to reported growth, we believe that the measure provides useful and necessary information to investors and other interested parties for the following reasons:

- It provides additional information on underlying growth of the business without the effect of certain factors unrelated to its operating performance;

   -     It is used for internal performance analysis; and 

- It facilitates comparability of underlying growth with other companies (although the term 'organic' is not a defined term under GAAP and may not, therefore, be comparable with similarly-titled measures reported by other companies).

We have not provided a comparative in respect of organic growth rates as the current rates describe the change between the beginning and end of the current period, with such changes being explained by the commentary in this document. If comparatives were provided, significant sections of the commentary for prior periods would also need to be included, reducing the usefulness and transparency of this document.

 
Year ended 31 March 2022 
                                                       Reported  M&A and    Foreign   Organic 
                                         FY22    FY21    growth    Other   exchange   growth* 
                                         EURm    EURm         %      pps        pps         % 
 ------------------------------------  ------  ------  --------  -------  ---------  -------- 
Service revenue 
Germany                                11,616  11,520       0.8      0.3          -       1.1 
                                       ------  ------  --------  -------  ---------  -------- 
 Mobile service revenue                 5,124   5,056       1.3      0.5          -       1.8 
 Fixed service revenue                  6,492   6,464       0.4      0.1          -       0.5 
 ------------------------------------  ------  ------  --------  -------  ---------  -------- 
Italy                                   4,379   4,458     (1.8)        -          -     (1.8) 
                                       ------  ------  --------  -------  ---------  -------- 
 Mobile service revenue                 3,141   3,244     (3.2)        -          -     (3.2) 
 Fixed service revenue                  1,238   1,214       2.0        -          -       2.0 
 ------------------------------------  ------  ------  --------  -------  ---------  -------- 
UK                                      5,154   4,848       6.3        -      (5.0)       1.3 
                                       ------  ------  --------  -------  ---------  -------- 
 Mobile service revenue                 3,697   3,428       7.8        -      (5.0)       2.8 
 Fixed service revenue                  1,457   1,420       2.6        -      (4.9)     (2.3) 
 ------------------------------------  ------  ------  --------  -------  ---------  -------- 
Spain                                   3,714   3,788     (2.0)        -          -     (2.0) 
Other Europe                            5,001   4,859       2.9      0.7      (0.6)       3.0 
Vodacom                                 4,635   4,083      13.5        -      (8.9)       4.6 
Other Markets                           3,420   3,312       3.3        -       16.1      19.4 
Vantage Towers                              -       -         -        -          -         - 
Common Functions                          522     470 
Eliminations                            (238)   (197) 
-------------------------------------  ------  ------  --------  -------  ---------  -------- 
Total service revenue                  38,203  37,141       2.9      0.2      (0.5)       2.6 
Other revenue                           7,377   6,668 
-------------------------------------  ------  ------  --------  -------  ---------  -------- 
Revenue                                45,580  43,809       4.0        -      (0.5)       3.5 
-------------------------------------  ------  ------  --------  -------  ---------  -------- 
 
Other growth metrics 
Vodafone Business - Service revenue    10,316  10,076       2.4    (0.4)      (1.2)       0.8 
South Africa - Financial services 
 revenue                                  155     125      24.0        -     (11.6)      12.4 
Germany - Retail service revenue       11,348  11,201       1.3      0.3          -       1.6 
-------------------------------------  ------  ------  --------  -------  ---------  -------- 
 
Adjusted EBITDAaL 
Germany                                 5,669   5,634       0.6      5.9          -       6.5 
Italy                                   1,699   1,597       6.4        -          -       6.4 
UK                                      1,395   1,367       2.0      6.0      (4.7)       3.3 
Spain                                     957   1,044     (8.3)      7.2          -     (1.1) 
Other Europe                            1,606   1,760     (8.8)     10.8      (0.6)       1.4 
Vodacom                                 2,125   1,873      13.5        -     (10.1)       3.4 
Other Markets                           1,335   1,228       8.7        -       14.3      23.0 
Vantage Towers                            619       -         -        -          -         - 
Common Functions(1)                     (197)   (117) 
-------------------------------------  ------  ------  --------  -------  ---------  -------- 
Group                                  15,208  14,386       5.7      0.1      (0.8)       5.0 
-------------------------------------  ------  ------  --------  -------  ---------  -------- 
 
Percentage point change in Adjusted 
 EBITDAaL margin 
Germany                                 43.2%   43.4%     (0.2)      2.3          -       2.1 
Italy                                   33.8%   31.9%       1.9        -          -       1.9 
UK                                      21.2%   22.2%     (1.0)      1.3          -       0.3 
Spain                                   22.9%   25.1%     (2.2)      1.9          -     (0.3) 
Other Europe                            28.4%   31.7%     (3.3)      3.2      (0.1)     (0.2) 
Vodacom                                 35.5%   36.2%     (0.7)        -      (0.3)     (1.0) 
Other Markets                           34.9%   32.6%       2.3        -      (1.2)       1.1 
Vantage Towers                          49.4%       -         -        -          -         - 
-------------------------------------  ------  ------  --------  -------  ---------  -------- 
Group                                   33.4%   32.8%       0.6        -      (0.1)       0.5 
-------------------------------------  ------  ------  --------  -------  ---------  -------- 
 

Note:

1. Common Functions Adjusted EBITDAaL includes a non-recurring charge in relation to the impairment of prior year receivables.

 
Quarter ended 31 March 2022 
 
                                                       Reported  M&A and    Foreign   Organic 
                                     Q4 FY22  Q4 FY21    growth    Other   exchange   growth* 
                                        EURm     EURm         %      pps        pps         % 
 ----------------------------------  -------  -------  --------  -------  ---------  -------- 
Service revenue 
Germany                                2,903    2,885       0.6      0.2          -       0.8 
                                     -------  -------  --------  -------  ---------  -------- 
 Mobile service revenue                1,282    1,274       0.6      1.8          -       2.4 
 Fixed service revenue                 1,621    1,611       0.6    (1.0)          -     (0.4) 
 ----------------------------------  -------  -------  --------  -------  ---------  -------- 
Italy                                  1,085    1,084       0.1    (0.9)          -     (0.8) 
                                     -------  -------  --------  -------  ---------  -------- 
 Mobile service revenue                  758      788     (3.8)      0.7          -     (3.1) 
 Fixed service revenue                   327      296      10.5    (5.2)          -       5.3 
 ----------------------------------  -------  -------  --------  -------  ---------  -------- 
UK                                     1,341    1,231       8.9    (2.3)      (4.6)       2.0 
                                     -------  -------  --------  -------  ---------  -------- 
 Mobile service revenue                  972      880      10.5        -      (4.6)       5.9 
 Fixed service revenue                   369      351       5.1    (7.3)      (4.8)     (7.0) 
 ----------------------------------  -------  -------  --------  -------  ---------  -------- 
Spain                                    908      951     (4.5)    (0.6)          -     (5.1) 
Other Europe                           1,242    1,233       0.7      2.6      (0.6)       2.7 
Vodacom                                1,192    1,078      10.6    (0.1)      (7.4)       3.1 
Other Markets                            801      827     (3.1)    (0.1)       23.0      19.8 
Vantage Towers                             -        -         -        -          -- 
Common Functions                         134      136 
Eliminations                            (60)     (59) 
-----------------------------------  -------  -------  --------  -------  ---------  -------- 
Total service revenue                  9,546    9,366       1.9    (0.1)        0.2       2.0 
Other revenue                          1,861    1,815 
-----------------------------------  -------  -------  --------  -------  ---------  -------- 
Revenue                               11,407   11,181       2.0    (0.1)        0.2       2.1 
-----------------------------------  -------  -------  --------  -------  ---------  -------- 
 
Other growth metrics 
Germany - Retail service revenue       2,841    2,812       1.0      0.2          -       1.2 
-----------------------------------  -------  -------  --------  -------  ---------  -------- 
 
 
Quarter ended 31 December 2021 
 
                                                       Reported  M&A and    Foreign   Organic 
                                     Q3 FY22  Q3 FY21    growth    Other   exchange   growth* 
                                        EURm     EURm         %      pps        pps% 
 ----------------------------------  -------  -------  --------  -------  --------- ------- 
Service revenue 
Germany                                2,936    2,912       0.8      0.3          -       1.1 
                                     -------  -------  --------  -------  ---------  -------- 
 Mobile service revenue                1,301    1,279       1.7        -          -       1.7 
 Fixed service revenue                 1,635    1,633       0.1      0.6          -       0.7 
 ----------------------------------  -------  -------  --------  -------  ---------  -------- 
Italy                                  1,107    1,125     (1.6)      0.3          -     (1.3) 
                                     -------  -------  --------  -------  ---------  -------- 
 Mobile service revenue                  794      818     (2.9)        -          -     (2.9) 
 Fixed service revenue                   313      307       2.0      1.1          -       3.1 
 ----------------------------------  -------  -------  --------  -------  ---------  -------- 
UK                                     1,292    1,216       6.3      1.1      (6.5)       0.9 
                                     -------  -------  --------  -------  ---------  -------- 
 Mobile service revenue                  928      848       9.4        -      (6.8)       2.6 
 Fixed service revenue                   364      368     (1.1)      3.5      (5.7)     (3.3) 
 ----------------------------------  -------  -------  --------  -------  ---------  -------- 
Spain                                    940      957     (1.8)      0.2          -     (1.6) 
Other Europe                           1,257    1,215       3.5      0.2      (0.8)       2.9 
Vodacom                                1,172    1,056      11.0        -      (6.6)       4.4 
Other Markets                            867      806       7.6        -       12.2      19.8 
Vantage Towers                             -        -         -        -          -- 
Common Functions                         136      115 
Eliminations                            (60)     (45) 
-----------------------------------  -------  -------  --------  -------  ---------  -------- 
Total service revenue                  9,647    9,357       3.1      0.4      (0.8)       2.7 
Other revenue                          2,037    1,844 
-----------------------------------  -------  -------  --------  -------  ---------  -------- 
Revenue                               11,684   11,201       4.3      0.2      (0.8)       3.7 
-----------------------------------  -------  -------  --------  -------  ---------  -------- 
 
Other growth metrics 
South Africa - Financial services 
 revenue                                  39       33      18.2        -      (6.5)      11.7 
Germany - Retail service revenue       2,871    2,832       1.4      0.3          -       1.7 
-----------------------------------  -------  -------  --------  -------  ---------  -------- 
 
 

Other metrics

 
  Non-GAAP measure   Purpose                         Definition 
------------------  ------------------------------  --------------------------------------- 
 Adjusted profit     This metric is used in          Adjusted profit attributable 
  attributable        the calculation of adjusted     to owners of the parent excludes 
  to owners of        basic earnings per share.       restructuring costs arising 
  the parent                                          from discrete restructuring 
                                                      plans, amortisation of customer 
                                                      bases and brand intangible assets, 
                                                      impairment losses, other income 
                                                      and expense and mark-to-market 
                                                      and foreign exchange movements, 
                                                      together with related tax effects. 
------------------  ------------------------------  --------------------------------------- 
 Adjusted basic      This performance measure        Adjusted basic earnings per 
  earnings per        is used in discussions          share is Adjusted profit attributable 
  share               with the investor community.    to owners of the parent divided 
                                                      by the weighted average number 
                                                      of shares outstanding. This 
                                                      is the same denominator used 
                                                      when calculating basic earnings 
                                                      / (loss) per share. 
------------------  ------------------------------  --------------------------------------- 
 

Adjusted EBITDAaL and Adjusted profit attributable to owners of the parent

The table below reconciles Adjusted EBITDAaL and Adjusted profit attributable to owners of the parent to their closest equivalent GAAP measures, being Operating profit and Profit attributable to owners of the parent, respectively.

 
                                                 FY22                             FY21 
                                    -------------------------------  ------------------------------- 
                                    Reported  Adjustments  Adjusted  Reported  Adjustments  Adjusted 
                                        EURm         EURm      EURm      EURm         EURm      EURm 
----------------------------------  --------  -----------  --------  --------  -----------  -------- 
Adjusted EBITDAaL                     15,208            -    15,208    14,386            -    14,386 
Restructuring costs                    (346)          346         -     (356)          356         - 
Interest on lease liabilities            398            -       398       374            -       374 
Loss on disposal of property, 
 plant & equipment and intangible 
 assets                                 (28)            -      (28)      (30)            -      (30) 
Depreciation and amortisation 
 on owned assets(1)                  (9,858)          509   (9,349)  (10,187)          488   (9,699) 
Share of results of equity 
 accounted associates and 
 joint ventures(2)                       211          250       461       342           90       432 
Other income                              79         (79)         -       568        (568)         - 
----------------------------------  --------  -----------  --------  --------  -----------  -------- 
Operating profit                       5,664        1,026     6,690     5,097          366     5,463 
Investment income                        254            -       254       330            -       330 
Financing costs                      (1,964)           28   (1,936)   (1,027)      (1,068)   (2,095) 
----------------------------------  --------  -----------  --------  --------  -----------  -------- 
Profit before taxation                 3,954        1,054     5,008     4,400        (702)     3,698 
Income tax expense                   (1,330)           61   (1,269)   (3,864)        2,985     (879) 
----------------------------------  --------  -----------  --------  --------  -----------  -------- 
Profit for the financial 
 year                                  2,624        1,115     3,739       536        2,283     2,819 
----------------------------------  --------  -----------  --------  --------  -----------  -------- 
 
Profit attributable to: 
- Owners of the parent                 2,088        1,111     3,199       112        2,278     2,390 
- Non-controlled interests               536            4       540       424            5       429 
----------------------------------  --------  -----------  --------  --------  -----------  -------- 
Profit for the financial 
 year                                  2,624        1,115     3,739       536        2,283     2,819 
----------------------------------  --------  -----------  --------  --------  -----------  -------- 
 

Notes:

1. Reported depreciation and amortisation excludes depreciation on leased assets and loss on disposal of leased assets included within Adjusted EBITDAaL. Refer to Additional Information on page 41 for an analysis of depreciation and amortisation. The adjustments of EUR509 million (FY21: EUR488 million) relate to amortisation of customer bases and brand intangible assets.

2. Refer to page 41 for a breakdown of the adjustments to Share of results of equity accounted associates and joint ventures to derive Adjusted share of results of equity accounted associates and joint ventures.

Adjusted basic earnings per share

The reconciliation of adjusted basic earnings per share to the closest equivalent GAAP measure, basic earnings per share, is provided below.

 
                                                             FY22       FY21 
                                                             EURm       EURm 
------------------------------------------------------  ---------  --------- 
Profit attributable to owners of the parent                 2,088        112 
Adjusted profit attributable to owners of the parent        3,199      2,390 
 
                                                          Million    Million 
                                                        ---------  --------- 
Weighted average number of shares outstanding - Basic      29,012     29,592 
 
                                                        eurocents  eurocents 
                                                        ---------  --------- 
Basic earnings per share                                    7.20c      0.38c 
Adjusted basic earnings per share                          11.03c      8.08c 
------------------------------------------------------  ---------  --------- 
 

Cash flow, funding and capital allocation metrics

Cash flow and funding

 
 Non-GAAP measure   Purpose                            Definition 
-----------------  ---------------------------------  -------------------------------------- 
 Free cash flow     Internal performance reporting.    Free cash flow is Adjusted 
                     External metric used by            EBITDAaL after cash flows in 
                     investor community.                relation to capital additions, 
                     Assists comparability with         working capital, disposal of 
                     other companies, although          property, plant and equipment, 
                     our metric may not be directly     restructuring costs arising 
                     comparable to similarly            from discrete restructuring 
                     titled measures used by            plans, integration capital 
                     other companies.                   additions and working capital 
                                                        related items, licences and 
                                                        spectrum, interest received 
                                                        and paid, taxation, dividends 
                                                        received from associates and 
                                                        investments, dividends paid 
                                                        to non-controlling shareholders 
                                                        in subsidiaries and payments 
                                                        in respect of lease liabilities. 
-----------------  ---------------------------------  -------------------------------------- 
 Adjusted free      Internal performance reporting.    Adjusted free cash flow is 
  cash flow          External metric used by            Free cash flow before licences 
                     investor community.                and spectrum, restructuring 
                     Setting director and management    costs arising from discrete 
                     remuneration                       restructuring plans, integration 
                     Key external metric used           capital additions and working 
                     to evaluate liquidity and          capital related items, M&A 
                     the cash generated by our          and Vantage Towers growth capital 
                     operations.                        expenditure. 
                                                        This non-GAAP measure has changed 
                                                        for the year ended 31 March 
                                                        2022. Adjusted free cash flow 
                                                        now excludes Vantage Towers 
                                                        growth capital expenditure. 
                                                        This change was made so the 
                                                        measure aligns to the basis 
                                                        on which outlook guidance is 
                                                        provided and so is a more useful 
                                                        metric for the investor community. 
                                                        Growth capital expenditure 
                                                        is total capital expenditure 
                                                        excluding maintenance-type 
                                                        expenditure. 
-----------------  ---------------------------------  -------------------------------------- 
 Gross debt         Prominent metric used by           Non-current borrowings and 
                     debt rating agencies and           current borrowings, excluding 
                     the investor community.            lease liabilities, collateral 
                                                        liabilities and borrowings 
                                                        specifically secured against 
                                                        Indian assets. 
-----------------  ---------------------------------  -------------------------------------- 
 Net debt           Prominent metric used by           Gross debt less cash and cash 
                     debt rating agencies and           equivalents, short-term investments, 
                     the investor community.            derivative financial instruments 
                                                        excluding mark-to-market adjustments 
                                                        and net collateral assets. 
-----------------  ---------------------------------  -------------------------------------- 
 

Cash flow and funding (continued)

The tables below present: (i) the reconciliation between Inflow from operating activities and Free cash flow and (ii) the reconciliation between Borrowings, Gross debt and Net debt.

 
                                                          FY22        FY21 
                                                          EURm        EURm 
----------------------------------------------------  --------  ---------- 
Inflow from operating activities                        18,081      17,215 
Net tax paid                                               925       1,020 
----------------------------------------------------  --------  ---------- 
Cash generated by operations                            19,006      18,235 
Capital additions                                      (8,306)     (7,854) 
Working capital movement in respect of capital 
 additions                                                 157         410 
Disposal of property, plant and equipment and 
 intangible assets                                          27          42 
Integration capital additions                            (314)       (329) 
Working capital movement in respect of integration 
 capital additions                                        (34)          62 
Licences and spectrum                                    (896)     (1,221) 
Interest received and paid                             (1,615)     (1,860) 
Taxation                                                 (925)     (1,020) 
Dividends received from associates and joint 
 ventures                                                  638         628 
Dividends paid to non-controlling shareholders 
 in subsidiaries                                         (539)       (391) 
Payments in respect of lease liabilities               (3,943)     (3,897) 
Other                                                       53         305 
----------------------------------------------------  --------  ---------- 
Free cash flow                                           3,309       3,110 
----------------------------------------------------  --------  ---------- 
 
                                                          FY22      FY21 
                                                          EURm      EURm 
 ---------------------------------------------------  --------  -------- 
Borrowings                                            (70,092)  (67,760) 
Lease liabilities                                       12,539    13,032 
Bank borrowings secured against Indian assets            1,382     1,247 
Collateral liabilities                                   2,914       962 
----------------------------------------------------  --------  -------- 
Gross debt                                            (53,257)  (52,519) 
Collateral liabilities                                 (2,914)     (962) 
Cash and cash equivalents                                7,496     5,821 
Short-term investments                                   4,795     4,007 
Collateral assets                                          698     3,107 
Derivative financial instruments                         2,954     (859) 
Less mark-to-market (gains)/losses deferred in 
hedge reserves                                         (1,350)       862 
----------------------------------------------------  --------  -------- 
Net debt                                              (41,578)  (40,543) 
----------------------------------------------------  --------  -------- 
 
 

Return on Capital Employed

 
 Non-GAAP measure        Purpose                         Definition 
----------------------  ------------------------------  ------------------------------------------- 
 Return on Capital       ROCE is a metric used           We calculate ROCE by dividing Operating 
  Employed ('ROCE')       by the investor community       profit by the average of capital 
                          and reflects how efficiently    employed as reported in the consolidated 
                          we are generating               statement of financial position. 
                          profit with the capital         Capital employed includes Borrowings, 
                          we deploy.                      cash and cash equivalents, derivative 
                                                          financial instruments included in 
                                                          trade and other receivables/payables, 
                                                          short-term investments, collateral 
                                                          assets, financial liabilities under 
                                                          put option arrangements and equity. 
----------------------  ------------------------------  ------------------------------------------- 
 Pre-tax ROCE            As above                        We calculate pre-tax ROCE (controlled 
  (controlled)                                            operations) by dividing Operating 
                                                          profit excluding interest on lease 
  Post-tax ROCE                                           liabilities, restructuring costs 
  (controlled                                             arising from discrete restructuring 
  and associates/joint                                    plans, impairment losses, other 
  ventures)                                               income and expense and the share 
                                                          of results of equity accounted associates 
                                                          and joint ventures. On a post-tax 
                                                          basis, the measure includes our 
                                                          adjusted share of results from associates 
                                                          and joint ventures and a notional 
                                                          tax charge. Capital is equivalent 
                                                          to net operating assets and is calculated 
                                                          as the average of opening and closing 
                                                          balances of: property, plant and 
                                                          equipment (including Right-of-Use 
                                                          assets and liabilities), intangible 
                                                          assets (including goodwill), operating 
                                                          working capital (including held 
                                                          for sale assets and excluding derivative 
                                                          balances) and provisions. Other 
                                                          assets that do not directly contribute 
                                                          to returns are excluded from this 
                                                          measure and include other investments, 
                                                          current and deferred tax balances 
                                                          and post employment benefits. On 
                                                          a post-tax basis, ROCE also includes 
                                                          our investments in associates and 
                                                          joint ventures. 
----------------------  ------------------------------  ------------------------------------------- 
 

Return on Capital Employed ('ROCE') using GAAP measures

The table below presents the calculation of ROCE using GAAP measures as reported in the consolidated income statement and consolidated statement of financial position.

 
                                                         FY22     FY21 
                                                         EURm     EURm 
----------------------------------------------------  -------  ------- 
Operating profit (1)                                    5,664    5,097 
 
Borrowings                                             70,092   67,760 
Cash and cash equivalents                             (7,496)  (5,821) 
Derivative financial instruments included in trade 
 and other receivables                                (4,626)  (3,151) 
Derivative financial instruments included in trade 
 and other payables                                     1,672    4,010 
Short-term investments                                (4,795)  (4,007) 
Collateral assets                                       (698)  (3,107) 
Financial liabilities under put option arrangements       494      492 
Equity                                                 56,977   57,816 
----------------------------------------------------  -------  ------- 
Capital employed at end of the year                   111,620  113,992 
 
Average capital employed for the year                 112,806  115,090 
 
ROCE using GAAP measures                                 5.0%     4.4% 
----------------------------------------------------  -------  ------- 
 

Note:

1. Operating profit includes Other income/(expense), which includes merger and acquisition activity that is non-recurring in nature.

Return on Capital Employed ('ROCE') : Non-GAAP basis

The table below presents the calculation of ROCE using non-GAAP measures and reconciling to the closest equivalent GAAP measure.

 
                                                         FY22      FY21 
                                                         EURm      EURm 
---------------------------------------------------  --------  -------- 
Operating profit                                        5,664     5,097 
Interest on lease liabilities                           (398)     (374) 
Restructuring costs                                       346       356 
Other income                                             (79)     (568) 
Share of results of equity accounted associates 
 and joint ventures                                     (211)     (342) 
---------------------------------------------------  --------  -------- 
Adjusted operating profit for calculating pre-tax 
 ROCE (controlled)                                      5,322     4,169 
Adjusted share of results of equity accounted 
 associates and joint ventures used in post-tax 
 ROCE(1)                                                  223       203 
Notional tax at adjusted effective tax rate(2)        (1,547)   (1,176) 
---------------------------------------------------  --------  -------- 
Adjusted operating profit for calculating post-tax 
 ROCE (controlled and associates/joint ventures)        3,998     3,196 
 
Capital employed for calculating ROCE on a GAAP 
 basis                                                111,620   113,992 
Adjustments to exclude: 
- Leases                                             (12,539)  (13,032) 
- Deferred tax assets                                (19,089)  (21,569) 
- Deferred tax liabilities                                520     2,095 
- Taxation recoverable                                  (296)     (434) 
- Taxation payable                                        864       769 
- Other investments                                   (1,855)   (1,514) 
- Associates, joint ventures and assets held for 
 sale                                                 (5,227)   (5,927) 
- Pension assets and liabilities                        (274)       453 
---------------------------------------------------  --------  -------- 
Adjusted capital employed for calculating pre-tax 
 ROCE (controlled)                                     73,724    74,833 
Associates, joint ventures and assets held for 
 sale                                                   5,227     5,927 
---------------------------------------------------  --------  -------- 
Adjusted capital employed for calculating post-tax 
 ROCE (controlled and associates/joint ventures)       78,951    80,760 
 
Average capital employed for calculating pre-tax 
 ROCE (controlled)                                     74,279    75,470 
Average capital employed for calculating post-tax 
 ROCE (controlled and associates/joint ventures)       79,856    81,143 
 
Pre-tax ROCE (controlled)                                7.2%      5.5% 
Post-tax ROCE (controlled and associates/joint 
 ventures)                                               5.0%      3.9% 
---------------------------------------------------  --------  -------- 
 

Notes:

1. Adjusted share of results of equity accounted associates and joint ventures used in post-tax ROCE is a non-GAAP measure.

2. Includes tax at the Adjusted effective tax rate of 27.9%.

Financing and Taxation metrics

 
 Non-GAAP measure     Purpose                         Definition 
-------------------  ------------------------------  --------------------------------------------- 
 Adjusted net         This metric is used             Adjusted net financing costs exclude 
  financing costs      by both management              mark-to-market and foreign exchange 
                       and the investor community.     gains/losses. 
                       This metric is used 
                       in the calculation 
                       of adjusted basic 
                       earnings per share. 
-------------------  ------------------------------  --------------------------------------------- 
 Adjusted profit      This metric is used             Adjusted profit before taxation 
  before taxation      in the calculation              excludes the items excluded from 
                       of the adjusted effective       adjusted basic earnings per share, 
                       tax rate (see below).           including: amortisation of customer 
                                                       bases and brand intangible assets, 
                                                       restructuring costs arising from 
                                                       discrete restructuring plans, other 
                                                       income and expense and mark-to-market 
                                                       and foreign exchange movements. 
-------------------  ------------------------------  --------------------------------------------- 
 Adjusted income      This metric is used             Adjusted income tax expense excludes 
  tax expense          in the calculation              the tax effects of items excluded 
                       of the adjusted effective       from adjusted basic earnings per 
                       tax rate (see below).           share, including: amortisation of 
                                                       customer bases and brand intangible 
                                                       assets, restructuring costs arising 
                                                       from discrete restructuring plans, 
                                                       other income and expense and mark-to-market 
                                                       and foreign exchange movements. 
                                                       It also excludes deferred tax movements 
                                                       relating to tax losses in Luxembourg 
                                                       as well as other significant one-off 
                                                       items. 
-------------------  ------------------------------  --------------------------------------------- 
 Adjusted effective   This metric is used             Adjusted income tax expense (see 
  tax rate             by both management              above) divided by Adjusted profit 
                       and the investor community.     before taxation (see above). 
-------------------  ------------------------------  --------------------------------------------- 
 Adjusted share       This metric is used             Share of results of equity accounted 
  of results of        in the calculation              associates and joint ventures excluding 
  equity accounted     of adjusted effective           restructuring costs, amortisation 
  associates and       tax rate.                       of acquired customer base and brand 
  joint ventures                                       intangible assets and other income 
                                                       and expense. 
-------------------  ------------------------------  --------------------------------------------- 
 Adjusted share       This metric is used             Share of results of equity accounted 
  of results of        in the calculation              associates and joint ventures excluding 
  equity accounted     of post-tax ROCE (controlled    restructuring costs and other income 
  associates and       and associates/joint            and expense. 
  joint ventures       ventures). 
  used in post-tax 
  ROCE 
-------------------  ------------------------------  --------------------------------------------- 
 

Adjusted tax metrics

The table below reconciles profit before taxation and income tax expense to adjusted profit before taxation, adjusted income tax expense and adjusted effective tax rate.

 
                                                           FY22     FY21 
                                                           EURm     EURm 
------------------------------------------------------  -------  ------- 
Profit before taxation                                    3,954    4,400 
Adjustments to derive adjusted profit before tax          1,054    (702) 
------------------------------------------------------  -------  ------- 
Adjusted profit before taxation                           5,008    3,698 
Adjusted share of results of equity accounted 
 associates and joint ventures                            (461)    (432) 
------------------------------------------------------  -------  ------- 
Adjusted profit before tax for calculating adjusted 
 effective tax rate                                       4,547    3,266 
------------------------------------------------------  -------  ------- 
 
Income tax expense                                      (1,330)  (3,864) 
Tax on adjustments to derive adjusted profit before 
 tax                                                      (169)    (162) 
Adjustments: 
 - Deferred tax following revaluation of investments 
 in Luxembourg                                            1,468  2,128 * 
 - Deferred tax on use of Luxembourg losses in 
  the year                                                  327      320 
 - (Recognition)/de-recognition of a deferred 
  tax asset in Luxembourg                                 (699)   699(*) 
 - Increase in deferred tax assets in the UK as 
  a result of a change in the corporate tax rate          (593)        - 
 - Revaluation of assets for tax purposes in Italy        (273)        - 
------------------------------------------------------  -------  ------- 
Adjusted income tax expense for calculating adjusted 
tax rate                                                (1,269)    (879) 
------------------------------------------------------  -------  ------- 
 
Adjusted effective tax rate                               27.9%    26.9% 
------------------------------------------------------  -------  ------- 
 

* During the year ended 31 March 2022, we revised the calculation of certain impairment reversals recognised by our Luxembourg holding companies for the year ended 31 March 2021; this had no impact on the amount of deferred tax assets recognised at that date but has changed the amount of our unrecognised deferred tax assets by EUR0.7 billion (unrecognised losses of EUR2.8 billion).

Adjusted share of results of equity accounted associates and joint ventures

The table below reconciles adjusted share of results of equity accounted associates and joint ventures to the closest GAAP equivalent, share of results of equity accounted associates and joint ventures.

 
                                                   FY22   FY21 
                                                   EURm   EURm 
-------------------------------------------------  ----  ----- 
Share of results of equity accounted associates 
 and joint ventures                                 211    342 
Restructuring costs                                  12      3 
Other income                                          -  (142) 
-------------------------------------------------  ----  ----- 
Adjusted share of results of equity accounted 
 associates and joint ventures used in post-tax 
 ROCE                                               223    203 
Amortisation of acquired customer base and brand 
 intangible assets                                  238    229 
-------------------------------------------------  ----  ----- 
Adjusted share of results of equity accounted 
 associates and joint ventures                      461    432 
-------------------------------------------------  ----  ----- 
 

Additional information

Analysis of depreciation and amortisation

The table below presents an analysis of the different components of depreciation and amortisation discussed in the document, reconciled to the GAAP amounts in the consolidated income statement.

 
                                                               FY22    FY21 
                                                               EURm    EURm 
-----------------------------------------------------------  ------  ------ 
Depreciation on leased assets - included in Adjusted 
 EBITDAaL                                                     3,908   3,914 
Depreciation on leased assets - included in Restructuring 
costs                                                            36       - 
-----------------------------------------------------------  ------  ------ 
Depreciation on leased assets                                 3,944   3,914 
 
Depreciation on owned assets                                  5,814   5,766 
Amortisation of owned intangible assets                       4,044   4,421 
-----------------------------------------------------------  ------  ------ 
Depreciation and amortisation on owned assets                 9,858  10,187 
Depreciation and amortisation on owned assets included 
 in Restructuring costs                                          43       - 
-----------------------------------------------------------  ------  ------ 
Total depreciation and amortisation on owned assets           9,901  10,187 
 
Total depreciation and amortisation on owned and 
 leased assets                                               13,845  14,101 
 
Loss on disposal of owned fixed assets                           28      30 
Loss on disposal of leased assets                                 2    (13) 
-----------------------------------------------------------  ------  ------ 
Depreciation and amortisation - as recognised in 
 the consolidated income statement                           13,875  14,118 
-----------------------------------------------------------  ------  ------ 
 

Analysis of tangible and intangible additions

The table below presents an analysis of the different components of tangible and intangible additions discussed in the document.

 
                                            FY22   FY21 
                                            EURm   EURm 
---------------------------------------    -----  ----- 
Capital additions                          8,306  7,854 
Integration related capital additions        314    329 
Licence and spectrum additions               901    896 
Additions to customer bases                    -      1 
---------------------------------------    -----  ----- 
Additions                                  9,521  9,080 
Intangible assets additions                3,635  3,367 
Property, plant and equipment 
 owned additions                           5,886  5,713 
---------------------------------------    -----  ----- 
Total additions                            9,521  9,080 
---------------------------------------    -----  ----- 
 

Definitions

Key terms are defined below. See page 31 for the location of definitions for non-GAAP measures.

 
 Term                   Definition 
 Africa                 Comprises the Vodacom Group and businesses in Egypt and 
                         Ghana. 
                       ------------------------------------------------------------------ 
 ARPU                   Average revenue per user, defined as customer revenue and 
                         incoming revenue divided by average customers. 
                       ------------------------------------------------------------------ 
 Capital additions      Comprises the purchase of property, plant and equipment 
                         and intangible assets, other than licence and spectrum payments 
                         and integration capital expenditure. 
                       ------------------------------------------------------------------ 
 Churn                  Total gross customer disconnections in the period divided 
                         by the average total customers in the period. 
                       ------------------------------------------------------------------ 
 Common Functions       Comprises central teams and business functions. 
                       ------------------------------------------------------------------ 
 Converged              A customer who receives fixed and mobile services (also 
  customer               known as unified communications) on a single bill or who 
                         receives a discount across both bills. 
                       ------------------------------------------------------------------ 
 Depreciation           The accounting charge that allocates the cost of tangible 
  and amortisation       or intangible assets, whether owned or leased, to the income 
                         statement over its useful life. The measure includes the 
                         profit or loss on disposal of property, plant and equipment, 
                         software and right-of-use assets. 
                       ------------------------------------------------------------------ 
 Eliminations           Refers to the removal of intercompany transactions to derive 
                         the consolidated financial statements. 
                       ------------------------------------------------------------------ 
 Europe                 Comprises the Group's European businesses and the UK. 
                       ------------------------------------------------------------------ 
 Financial              Financial services revenue includes fees generated from 
  services               the provision of advanced airtime, overdraft, financing 
  revenue                and lending facilities, as well as merchant payments and 
                         the sale of insurance products (e.g. device insurance, life 
                         insurance and funeral cover). 
                       ------------------------------------------------------------------ 
 Fixed service          Service revenue (see below) relating to the provision of 
  revenue                fixed line and carrier services. 
                       ------------------------------------------------------------------ 
 GAAP                   Generally Accepted Accounting Principles. 
                       ------------------------------------------------------------------ 
 IFRS                   International Financial Reporting Standards. 
                       ------------------------------------------------------------------ 
 Incoming               Comprises revenue from termination rates for voice and messaging 
  revenue                to Vodafone customers. 
                       ------------------------------------------------------------------ 
 Integration            Capital expenditure incurred in relation to significant 
  capital expenditure    changes in the operating model, such as the integration 
                         of recently acquired subsidiaries. 
                       ------------------------------------------------------------------ 
 Internet               The network of physical objects embedded with electronics, 
  of Things              software, sensors, and network connectivity, including built-in 
  ('IoT')                mobile SIM cards, that enables these objects to collect 
                         data and exchange communications with one another or a database. 
                       ------------------------------------------------------------------ 
 Mobile service         Service revenue (see below) relating to the provision of 
  revenue                mobile services. 
                       ------------------------------------------------------------------ 
 MVNO                   Mobile Virtual Network Operator: companies that provide 
                         mobile phone services under wholesale contracts with a mobile 
                         network operator, but do not have their own licence or spectrum 
                         or the infrastructure required to operate a network. 
                       ------------------------------------------------------------------ 
 Next generation        Fibre or cable networks typically providing high-speed broadband 
  networks               over 30Mbps. 
  ('NGN') 
                       ------------------------------------------------------------------ 
 Operating              Comprise primarily sales and distribution costs, network 
  expenses               and IT related expenditure and business support costs. 
                       ------------------------------------------------------------------ 
 Other Europe           Other Europe markets include Portugal, Ireland, Greece, 
                         Romania, Czech Republic, Hungary and Albania. 
                       ------------------------------------------------------------------ 
 Other Markets          Other Markets comprise Turkey, Egypt and Ghana. 
                       ------------------------------------------------------------------ 
 Other revenue          Other revenue principally includes equipment revenue, interest 
                         income, income from partner market arrangements and lease 
                         revenue, including in respect of the lease out of passive 
                         tower infrastructure. 
                       ------------------------------------------------------------------ 
 Reported               Reported growth is based on amounts reported in euros and 
  growth                 determined under IFRS. 
                       ------------------------------------------------------------------ 
 Retail service         Retail service revenue comprises service revenue (see below) 
  revenue                excluding Mobile Virtual Network Operator ('MVNO') and Fixed 
                         Virtual Network Operator ('FVNO') wholesale revenue. 
                       ------------------------------------------------------------------ 
 Revenue                The total of Service revenue (defined below) and Other revenue 
                         (defined above). 
                       ------------------------------------------------------------------ 
 Roaming and            Roaming: allows customers to make calls, send and receive 
  Visitor                texts and data on our and other operators' mobile networks, 
                         usually while travelling abroad. Visitor: revenue received 
                         from other operators or markets when their customers roam 
                         on one of our markets' networks. 
                       ------------------------------------------------------------------ 
 Service revenue        Service revenue is all revenue related to the provision 
                         of ongoing services to the Group's consumer and enterprise 
                         customers, together with roaming revenue, revenue from incoming 
                         and outgoing network usage by non-Vodafone customers and 
                         interconnect charges for incoming calls. 
                       ------------------------------------------------------------------ 
 SME                    Small and medium sized enterprises. 
                       ------------------------------------------------------------------ 
 Vodafone               Vodafone Business is part of the Group and partners with 
  Business               businesses of every size to provide a range of business-related 
                         services. 
                       ------------------------------------------------------------------ 
 

Notes

1. References to Vodafone are to Vodafone Group Plc and references to Vodafone Group are to Vodafone Group Plc and its subsidiaries unless otherwise stated. Vodafone, the Vodafone Speech Mark Devices, Vodacom and Together we can are trade marks owned by Vodafone. Vantage Towers is a trade mark owned by Vantage Towers A.G. Other product and company names mentioned herein may be the trade marks of their respective owners.

2. All growth rates reflect a comparison to the quarter ended 31 March 2021 unless otherwise stated.

3. References to "Q3" and "Q4" are to the three months ended 31 December 2021 and 31 March 2022, respectively, unless otherwise stated. References to the "year", "financial year" or "FY22" are to the financial year ending 31 March 2022. References to the "last year", "last financial year" or "FY21" are to the financial year ended 31 March 2021 unless otherwise stated.

4. Vodacom refers to the Group's interest in Vodacom Group Limited ('Vodacom') as well as its operations, including subsidiaries in South Africa, DRC, Tanzania, Mozambique and Lesotho.

   5.   Quarterly historical information is provided in a spreadsheet available at https://investors.vodafone.com/reports-information/results-reports-presentations 

6. This document contains references to our and our affiliates' websites. Information on any website is not incorporated into this update and should not be considered part of this update.

Forward-looking statements and other matters

This report contains "forward-looking statements" within the meaning of the US Private Securities Litigation Reform Act of 1995 with respect to the Group's financial condition, results of operations and businesses and certain of the Group's plans and objectives.

In particular, such forward-looking statements include, but are not limited to, statements with respect to: expectations regarding the Group's financial condition or results of operations and the guidance for Adjusted EBITDAaL and Adjusted free cash flow for the financial year ending 31 March 2023; the Group's sustainable business strategy and 2025 targets; expectations for the Group's future performance generally; expectations regarding the operating environment and market conditions and trends, including customer usage, competitive position and macroeconomic pressures, price trends and opportunities in specific geographic markets; intentions and expectations regarding the development, launch and expansion of products, services and technologies, either introduced by Vodafone or by Vodafone in conjunction with third parties or by third parties independently, including the launch of VodaPay; expectations regarding the Group's environmental targets, expectations regarding the integration or performance of current and future investments, associates, joint ventures, non-controlled interests and newly acquired businesses.

Forward-looking statements are sometimes, but not always, identified by their use of a date in the future or such words as "will", "anticipates", "could", "may", "should", "expects", "believes", "intends", "plans" or "targets" (including in their negative form or other variations). By their nature, forward-looking statements are inherently predictive, speculative and involve risk and uncertainty because they relate to events and depend on circumstances that may or may not occur in the future. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by these forward-looking statements. These factors include, but are not limited to, the following: external cyber-attacks, insider threats or supplier breaches; general economic and political conditions including as a consequence of the COVID-19 pandemic, of the jurisdictions in which the Group operates, including as a result of Brexit, and changes to the associated legal, regulatory and tax environments; increased competition; increased disintermediation; levels of investment in network capacity and the Group's ability to deploy new technologies, products and services; rapid changes to existing products and services and the inability of new products and services to perform in accordance with expectations; the ability of the Group to integrate new technologies, products and services with existing networks, technologies, products and services; the Group's ability to generate and grow revenue; a lower than expected impact of new or existing

products, services or technologies on the Group's future revenue, cost structure and capital expenditure outlays; slower than expected customer growth, reduced customer retention, reductions or changes in customer spending and increased pricing pressure; the Group's ability to extend and expand its spectrum position to support ongoing growth in customer demand for mobile data services; the Group's ability to secure the timely delivery of high-quality products from suppliers; loss of suppliers, disruption of supply chains and greater than anticipated prices of new mobile handsets; changes in the costs to the Group of, or the rates the Group my charge for, terminations and roaming minutes; the impact of a failure or significant interruption to the Group's telecommunications, networks, IT systems or data protection systems; the Group's ability to realise expected benefits from acquisitions, partnerships, joint ventures, franchises, brand licences, platform sharing or other arrangements with third parties; acquisitions and divestment of Group businesses and assets and the pursuit of new, unexpected strategic opportunities; the Group's ability to integrate acquired business or assets; the extent of any future write-downs or impairment charges on the Group's assets, or restructuring charges incurred as a result of an acquisition or disposition; a developments in the Group's financial condition, earnings and distributable funds and other factors that the Board takes into account in determining the level of dividends; the Group's ability to satisfy working capital requirements; changes in foreign exchange rates; changes in the regulatory framework in which the Group operates; the impact of legal or other proceedings against the Group or other companies in the communications industry and changes in statutory tax rates and profit mix.

Furthermore, a review of the reasons why actual results and developments may differ materially from the expectations disclosed or implied within forward-looking statements can be found under "Forward-looking statements" and "Principal risk factors and uncertainties" in the Group's annual report for the financial year ended 31 March 2021 and the half-year results for the six months ended 30 September 2021. The annual report and the half-year results can be found on the Group's website (https://investors.vodafone.com/reports-information). All subsequent written or oral forward-looking statements attributable to the Company or any member of the Group or any persons acting on their behalf are expressly qualified in their entirety by the factors referred to above. No assurances can be given that the forward-looking statements in this document will be realised. Any forward-looking statements are made of the date of this presentation. Subject to compliance with applicable law and regulations, Vodafone does not intend to update these forward-looking statements and does not undertake any obligation to do so.

Copyright (c) Vodafone Group 2022

-End-

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