Fiserv Corporate Social Responsibility Report Highlights Progress on Commitment to Sustainable Business
18 April 2024 - 4:53AM
Business Wire
Positive steps taken to Empower People, Advance
Communities and Society, Champion Responsible Business Practices
and Invest in Sustainable Systems
Fiserv, Inc. (NYSE: FI), a leading global provider of payments
and financial services technology, today published the 2023 Fiserv
Corporate Social Responsibility (CSR) Report, providing insight
into the evolution of its CSR program and an update on progress
against its four strategic pillars — Empower People, Advance
Communities and Society, Champion Responsible Business Practices
and Invest in Sustainable Systems. During the year, Fiserv advanced
its efforts in each of these areas, which play an important role in
the company’s continued business success and inform how it operates
every day.
“At Fiserv we are delivering sustainable programs that create a
welcoming environment for our associates and drive positive impacts
for our clients, partners and communities,” said Neil Wilcox, Head
of Corporate Social Responsibility at Fiserv. “We continue to move
our CSR programming forward, creating value and impact with a
commitment to sustainable business, community engagement and
philanthropy.”
Highlights from the 2023 Fiserv Corporate Social Responsibility
Report include:
Empower People
Fiserv is committed to diverse representation at all levels of
the organization. In 2023, 40% of its global workforce was female.
In the U.S. 44% of the workforce was female and 39% was diverse in
race or ethnicity, with diversity in leadership increasing from 44%
to 46%.
Employee Resource Groups (ERGs) within Fiserv continue to
generate engagement and career growth, with membership across the
company’s eight ERGs growing to more than 8,000 globally in 2023.
Fiserv associates champion the company as a great place to work,
with 21% of external U.S. hires in 2023 originating from associate
referrals.
Advance Communities and Society
Fiserv provides clients and their customers with innovative
product offerings that increase financial inclusion, improve the
ease of doing business and support the payments ecosystem. In 2023,
Fiserv worked to make Clover devices more accessible by
establishing protocols for building accessible web pages and
creating a web chat feature that works with assistive technology.
The company is also piloting the production of “notched” cards that
can help blind or partially sighted customers identify a debit or
credit card by touch and orient it correctly for payment.
Fiserv works with community partners to support social
entrepreneurship, service members transitioning to the private
sector, women in technology, university and community college
engagement, and STEM education.
Fiserv partners with Girl Scouts of the USA, funding Cookie
Business badges and supporting entrepreneurship programming in
councils across the country. The company also developed FIN Future
Techies, a STEM education program for students in grades 5 through
8, allowing students to experience the fintech world through
hands-on sessions with distinguished engineers and experts on-site
at Fiserv. The pilot program received the New Jersey Catalyst of
Education Award.
Champion Responsible Business Practices
Strong corporate governance creates the foundation for the
company’s responsible business practices and is embedded throughout
the organization. Among the many programs in which Fiserv is
involved, Fiserv is proud to support organizations that seek to
disrupt and stop human crimes such as human trafficking, child
sexual exploitation and senior financial exploitation. Fiserv is a
steering committee member of the Financial Coalition Against Child
Sexual Exploitation (FCACSE), and jointly developed and currently
co-chairs the FCACSE Rapid Response program.
In addition, the company is an active member of the Financial
Services Sector Coordinating Council (FSSCC) – an industry-led,
non-profit organization that coordinates critical infrastructure
and homeland security activities within the financial services
industries.
Invest in Sustainable Systems
Fiserv continues to strive to reduce the climate impact of its
operations, and this year’s report contains the company’s first GHG
emissions goal.
Furthering the company’s commitment to green building design
principles, offices in Berkeley Heights, New Jersey and Dublin,
Ireland received LEED Platinum certification, with LEED
certification also being pursued for the new Fiserv global
headquarters in Milwaukee.
In 2023, Institutional Investor recognized the company for its
corporate social responsibility efforts, naming Fiserv a top ESG
performer in the Payments, Processing and IT Services sector – a
first for the company.
Learn more about the Fiserv Corporate Social Responsibility
program and download the 2023 Fiserv Corporate Social
Responsibility Report at
www.fiserv.com/en/about-fiserv/corporate-social-responsibility.html.
About Fiserv Fiserv, Inc. (NYSE: FI), a Fortune 500
company, aspires to move money and information in a way that moves
the world. As a global leader in payments and financial technology,
the company helps clients achieve best-in-class results through a
commitment to innovation and excellence in areas including account
processing and digital banking solutions; card issuer processing
and network services; payments; e-commerce; merchant acquiring and
processing; and the Clover® cloud-based point-of-sale and business
management platform. Fiserv is a member of the S&P 500® Index
and has been recognized as one of Fortune® World’s Most Admired
Companies™ for nine of the last 10 years. Visit fiserv.com and
follow on social media for more information and the latest company
news.
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version on businesswire.com: https://www.businesswire.com/news/home/20240417810268/en/
Media Relations: Mark Jelfs Senior Manager,
Communications +1 262-737-8244 mark.jelfs@fiserv.com
Ann S. Cave Vice President, External Communications +1
678-325-9435 ann.cave@fiserv.com
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