Synoptek transforms Enterprise Communications for the Global Furniture Group with Kandy’s Unified Communication as a Service (UCaaS) Solution
24 September 2021 - 11:00PM
American Virtual Cloud Technologies, Inc.’s
(AVCtechnologies) (Nasdaq: AVCT), Kandy Communications business
unit (Kandy), a global leader in secure and intelligent cloud
communications, today announced that
Synoptek, a
global systems integrator and managed IT services provider (MSP),
has deployed the Kandy
Unified Communications-as-a-Service
(UCaaS) solution for the
Global Furniture Group
(Global Furniture), the fifth largest multinational
manufacturer, marketer, and distributor of office furniture with a
55 year legacy and more than 8,000 employees.
Kandy enables Synoptek to
offer real-time communications services including voice, video,
instant messaging, presence and collaboration capabilities for
large flagship enterprises. Global Furniture
employs Kandy’s UCaaS platform to eliminate costly legacy PBX
infrastructure to transform the customer experience, streamline its
business processes, and lower the total cost of ownership across
scores of locations in a multi-national network.
“Kandy’s UCaaS solution is a great addition to our portfolio,
providing us with a proven hosted product that immediately expands
our business services offerings,” said Tim Britt, CEO at
Synoptek. “Not only does Kandy UCaaS support traditional
phones and analog devices, Kandy Smart Office soft clients enable
premium chat, end-user voice and video conferencing, and
collaboration. Kandy allows us to be a “one-stop shop” to meet all
our customers’ real-time communications needs, regardless of
whether they seek solutions for office, factory, mobile, remote or
hybrid work environments.”
“We have a very strong, longstanding partnership with Synoptek
and are pleased that we can enable the deployment of our Kandy
UCaaS services,” said Chuck Canton, President,
Kandy Communications. “In today’s hybrid work
environments, business users and customers want modern
communications capabilities whether they are in the office, at home
or on the go. Kandy can provide the same rich collaboration and
communications experience from virtually anywhere.”
Key Takeaways:
- Leading MSP
Synoptek has deployed Kandy
Unified Communications as a Service (UCaaS) for
Global Furniture
Group to transform their multi-site enterprise
communications environment
- Synoptek’s
real-time communications platform, powered by
Kandy, provides a frictionless communication
experience resulting in improved performance, enhanced
functionality, and lower total cost of ownership
- Kandy’s UCaaS
platform and Smart Office client allows service providers such as
Synoptek to deliver advanced voice, audio and
video conferencing, instant messaging, presence, and collaboration
capabilities delivering a common experience across desktop and
mobile devices
-
Synoptek provides end-to-end services offering
better communications availability, faster incident response times,
and continual service improvements to provide higher levels of
customer service and satisfaction to enterprise business users
- Kandy’s UCaaS
platform and Smart Office client can be easily branded and resold
in a multi-tiered model, allowing service providers and enterprises
to instantly add new functionalities and applications for all users
through a range of flexible subscription-based pricing options
To learn more, click Kandy Unified Communications and
Collaboration services
https://www.kandy.io/kandy-provides/unified-communications-service
To learn more about Synoptek Real Time Communications
Services for enterprise, visit
https://synoptek.com/business-process-and-software-solutions/workforce-productivity/real-time-communication-services/
About Synoptek
Synoptek is a global systems integrator and
managed IT services provider. We offer comprehensive IT management
and consultancy services to organizations worldwide. We work in
partnership with clients of various sizes – from mid-market to
Fortune 100 – while helping them strengthen their IT foundation,
manage risk and compliance, and enhance competitive position. Learn
more about our service offerings. For more information, visit
www.synoptek.com
About Global Furniture Group
Global Furniture Group was founded in 1966 with
the vision of manufacturing well-made office furniture at
affordable prices. That promise continues today through a network
of vertically integrated suppliers, manufacturers, and distributors
who bring our products to market around the world. Global offers a
comprehensive portfolio of solutions designed and engineered to
meet the changing needs of the Workplace, Education, and Healthcare
markets. Our success over the past half-century owes much to our
diverse team, who take pride in creating quality products and
providing our clients the highest level of service. For more
information, visit
www.globalfurnituregroup.com
About Kandy
Kandy is a cloud-based, real-time
communications platform offering proprietary UCaaS, CPaaS, and
CCaaS capabilities. Kandy enables service providers, enterprises,
software vendors, systems integrators, partners and developers to
enrich their applications and services with real-time contextual
communications, providing a more engaging user experience. With
Kandy, companies of all sizes and types can quickly embed real-time
communications capabilities into their existing applications and
business processes. For more information visit
www.kandy.io
About American Virtual Cloud Technologies,
Inc.
American Virtual Cloud Technologies (Nasdaq:
AVCT) is a premier global IT solutions provider offering a
comprehensive bundle of services including unified cloud
communications, managed services, cybersecurity, and enhanced
connectivity. Our mission is to provide global technology solutions
with a superior customer experience. For more information, visit
www.avctechnologies.com
AVCT Contact: info@avctechnologies.com
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