Epicor(R) Introduces Retail Loss Prevention Services
13 October 2010 - 12:00AM
Marketwired
PERSPECTIVES 2010 -- Epicor Software Corporation (NASDAQ: EPIC), a
leading provider of enterprise business software solutions to the
midmarket and Global 1000 companies, today introduced Epicor Retail
Loss Prevention Services -- the company's newest offering designed
to guide and support retailers in the constant battle against
shrink.
Epicor's Loss Prevention Services group enables retailers to
efficiently and cost effectively address Loss Prevention goals and
initiatives amid limited human resources and restricted budgets.
Epicor's Loss Prevention experts help customers analyze department
needs, develop realistic budgets, and then implement and maintain
robust yet flexible processes that leverage the proven advantages
of systematic Loss Prevention.
"In a down economy where top-line revenues are tough to come by,
retailers can improve their bottom line through Loss Prevention,"
said Randy Tofteland, executive vice president, retail software for
Epicor. "Last year, Epicor introduced CRM Services to help
retailers transform and strengthen their CRM programs; we
identified a similar need among our Loss Prevention customers as
internal departments needed a dedicated team experienced with
improving operation security, protecting assets, and driving down
the cost of Loss Prevention functions across the store."
Wide Array of Service Offerings The Epicor
Loss Prevention Services group offers a proven methodology that
focuses on education and awareness, positive reinforcement,
activity monitoring, controls and follow through. Service offerings
include:
- 10-Point Inspections: Epicor analysts
review existing applications/processes and identify how to best
leverage services to formulate a winning plan to support retail
Loss Prevention efforts.
- Strategic Consultation: Epicor analysts
instruct retailers on how to conduct efficient investigations, use
Loss Prevention tools more efficiently and in conjunction with
other Epicor applications such as Sales Audit and CRM, and
implement new processes to ensure consistent investigative
techniques throughout departments.
- Custom Report Development: Epicor
analysts can create customized scorecards and dashboards to provide
key performance indicators (KPIs), enabling Loss Prevention
departments and executives to track overall program
effectiveness.
- Investigation and Recovery: Future
options to augment Loss Prevention Field Teams and lend expertly
trained and qualified field investigators to each case.
- Calibration: Essential to staying ahead
in today's dynamic retail environment, Epicor conducts quarterly
calibration to retain system focus and integrity.
- Analyst on Call: This option provides
customers with an assigned on-call Epicor Loss Prevention expert
familiar with their specific Loss Prevention environment, providing
in-house Loss Prevention teams with access to expert advice
whenever it's needed.
Services Complement Epicor's
Award-Winning Loss
Prevention Software These new Loss Prevention Services
offerings build on Epicor's reputation of Loss Prevention
excellence, forged by its award-winning .NET-based Loss Prevention
software suite, Epicor Retail Loss Prevention. The solution offers
key technology tools to reduce shrink, deter theft and increase
profitability -- all while keeping the store an employee-friendly
environment, and allows Loss Prevention professionals to analyze
the retailer's central database of store-level transactions to
automatically detect patterns of fraudulent activity. Procedural
violations are then identified, which may signal the need for
additional employee training or further fraud investigation.
Additional core capabilities include Loss Prevention's case
management tool, which allows retailers to track all relevant case
information in one location for streamlined maintenance -- enabling
case values to be established and restitution schedules to be
created and maintained. Loss Prevention's flexible, exception-based
reporting features contribute to quick Return on Investment and
improved productivity across retail Loss Prevention environments.
For more information about Epicor Loss Prevention Services and
products, please visit
http://www.epicor.com/Solutions/Pages/LossPrevention.aspx.
Today, many of the world's leading retailers utilize Epicor
Retail solutions and services to become more profitable, productive
and competitive. Epicor's solutions work with the .NET Framework to
improve business operations and meet the evolving merchandise and
service expectations of today's cross-channel shoppers. Epicor
delivers comprehensive retail management solutions to enterprises
in all tiers -- from regional chains to multichannel global brands.
Retail customers include hundreds of marquee names, from
AĆ©ropostale, American Eagle Outfitters, and Ann Taylor to Zales and
Zumiez. Epicor employs more than 800 employees in retail-focused
operations.
About Epicor Software Corporation Epicor
Software is a global leader delivering business software solutions
to the manufacturing, distribution, retail, hospitality and
services industries. With 20,000 customers in over 150 countries,
Epicor provides integrated enterprise resource planning (ERP),
customer relationship management (CRM), supply chain management
(SCM) and enterprise retail software solutions that enable
companies to drive increased efficiency and improve profitability.
Founded in 1984, Epicor takes pride in more than 25 years of
technology innovation delivering business solutions that provide
the scalability and flexibility businesses need to build
competitive advantage. Epicor provides a comprehensive range of
services with a single point of accountability that promotes rapid
return on investment and low total cost of ownership, whether
operating business on a local, regional or global scale. The
Company's worldwide headquarters are located in Irvine, California
with offices and affiliates around the world. For more information,
visit www.epicor.com.
Epicor is a registered trademark of Epicor Software Corporation.
Other trademarks referenced are the property of their respective
owners. The product and service offerings depicted in this document
are produced by Epicor Software Corporation.
Contact: Lisa Preuss Director, Public Relations Epicor Software
Corporation 949/585-4235 lpreuss@epicor.com Erin Lutz Lutz PR (on
behalf of Epicor) 949/293-1055 erinlutz@cox.net Damon Wright Vice
President, Investor Relations Epicor Software Corporation
949/585-4509 dswright@epicor.com
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