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ADC Telecommunications Builds Service-Oriented Applications via Plumtree Enterprise Web Suite Plumtree Reduces Application Development Time by Several Weeks SAN FRANCISCO, June 15 /PRNewswire-FirstCall/ -- Enterprise Web leader Plumtree Software (NASDAQ:PLUM) announced today that ADC Telecommunications, Inc. (NASDAQ:ADCT), a Fortune 500 supplier of broadband network equipment and integration services, has deployed multiple service-oriented applications, including executive dashboard and sales support applications, via the Plumtree Enterprise Web Suite. ADC Telecom originally launched the Plumtree-powered Broadway portal to over 6,000 employees enterprise-wide in 2000. ADC has since created a host of service-oriented applications within the portal to facilitate collaboration across business divisions, integrate business-critical systems, monitor real-time network activities and support a global sales force. One of the most popular applications is an executive dashboard that arms managers and executives with sales, production and financial metrics to identify potential problems early, eliminating the need to sift through reams of data. ADC reports that the Plumtree Enterprise Web Suite has reduced the time it takes to create and deploy applications by several weeks because of the ability to share and reuse services. "Plumtree's open architecture and shared services give us a framework for creating service-oriented applications on demand," said Raymond Moles, ADC's Intranet Product Manager. "Across the company we've been able to build hundreds of applications that solve specific business problems easily and quickly, supporting our sales, manufacturing, development and leadership teams." What's in ADC's Broadway Portal? ADC chose the Plumtree Enterprise Web Suite as the framework for managing a large number of service-oriented applications. Some of ADC's most popular service-oriented applications are: An Executive Dashboard Application where 150 executives and directors: -- Access real-time performance metrics such as net sales, cash, operating expenses, headcount and business milestones; -- Drill into data from back-end systems like SAP, Hyperion, Microsoft Excel and ADC Analyzer, a home-grown charting tool; -- Compare and track personnel metrics such as voluntary turnover, employee satisfaction, performance status and management structure; and -- Review reports with color-coded metrics indicating which divisions are on target for spending and sales. A Sales Support Application where worldwide sales managers: -- Set quarterly objectives; -- View individual and team performance rankings in a leader-board chart; -- Search for and identify account specialists from an Oracle database; -- Submit customer updates and look up purchase order information in SAP; -- Stay connected via regular communication from the Sales EVP; and -- View monthly employee recognition recipients and receive updates on sales promotions and marketing plans. An IT Workspace Application where global IT support teams: -- Monitor network status and track system viruses via red, yellow and green indicators; -- Identify areas of ownership and responsibility for each system in the company; -- Troubleshoot issues through an integrated Tivoli system; and -- Collaborate on projects, share documents and engage in threaded discussions. In addition to these applications, ADC has built service-oriented applications for supporting business divisions across the enterprise, including Connectivity, IP Cable, Services, Finance, Human Resources and Global Sales. With these service-oriented applications, ADC has been able to: -- Improve customer service: service technicians and employees from regional Bell operating companies can create project worksheets, access commonly asked questions and their answers, share vendor integration information and collaborate with engineers on upgrades and installs; -- Decrease IT costs: smart-phone vendors and ADC's Telecom Services and IT groups can keep track of internal phone users, cost centers and inventories, order status and service options via the PDA-accessible "Mobilize" application; -- Streamline reporting: all business divisions in the company now use one standard role-based reporting delivery application to quickly access and publish reports for their business center instead of struggling with numerous links and back-end system logins; and -- Provide on-demand multimedia capabilities: users in any community can now view the CEO's quarterly Webcasts and appearances on television through broadband streaming video capabilities and will be able to access product training sessions in this new medium. Plumtree Chosen for Openness and Flexibility As a highly decentralized, global organization, ADC supports a heterogeneous network with dozens of backend systems and thousands of employees working in six worldwide divisions. Key company information was buried in scattered databases and systems, making it difficult for ADC managers and executives to compare results across divisions and evaluate business progress at any point in time. Regionally dispersed employee groups needed interactive workspaces to collaborate with each other and share electronic services and tools. ADC chose Plumtree because of its flexible framework for building service-oriented applications on heterogeneous systems. Connected via Internet protocols, the Plumtree solution allows ADC to combine services from different systems throughout the company, such as SAP and Hyperion. With the framework's centralized security and administration, the ADC team can create and manage service-oriented applications in one cohesive environment. This approach to application deployment yields simple operation for ADC administrators as well as lower development and maintenance costs. About Plumtree Software Plumtree Software is the Enterprise Web leader. Plumtree's mission is to create a comprehensive Web environment for employees, customers and partners across the enterprise to interact with different systems and work together. Plumtree's Enterprise Web solution consists of integration products for bringing resources from traditional systems together on the Web, shared services such as collaboration, content management and search for building new Web applications, and a portal framework for delivering these Web applications to broad audiences. Plumtree's independence and its Web Services Architecture allow this solution to span rival platforms and systems, helping maximize customers' return on their existing technology investments. With offices in more than a dozen countries, Plumtree has over licensed over 600 customers, including Boeing, Ford Motor Company, Procter & Gamble and the U.S. Navy. NOTE: Plumtree is a registered trademark of Plumtree Software, Inc. and/or its subsidiaries in the US and/or other countries. All other registered and unregistered trademarks in this document are the sole property of their respective owners. Contact: press, Carilu Dietrich of Plumtree Software, +1-415-399-7047, or . DATASOURCE: Plumtree Software CONTACT: press, Carilu Dietrich of Plumtree Software, +1-415-399-7047, or Web site: http://www.plumtree.com/

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