Verigy Delivers BEST Customer Satisfaction Among ATE Suppliers for Third Consecutive Year in VLSIresearch Survey
18 May 2011 - 6:05AM
Marketwired
Verigy Ltd. (NASDAQ: VRGY), a premier semiconductor test company,
has received recognition in two categories -- THE BEST Test
Equipment Suppliers and the 10 BEST Large Suppliers of Chip Making
Equipment -- in the 2011 Customer Satisfaction Survey conducted by
VLSIresearch, a leading research and analysis firm covering the
semiconductor industry.
Based on customer responses, Verigy ranked first in customer
satisfaction among the world's test equipment suppliers for the
third consecutive year. This also marks the sixth year in a row
that Verigy has ranked among VLSIresearch's 10 BEST test equipment
companies. Verigy was fifth among all large suppliers of
chip-making equipment and the top ATE company in this broad
category.
"For the last three years, our survey results repeatedly named
Verigy the top test equipment supplier in customer satisfaction
worldwide. Additionally, Verigy has placed highest in regional
rankings in China and Korea," said G. Dan Hutcheson, chief
executive officer of VLSIresearch. "Our new 2011 results continue
to reinforce how much Verigy's customers worldwide value their
commitment to customer satisfaction."
"We are honored and appreciative that our customers have once
again recognized us for consistently delivering an outstanding
customer experience overall," said Jorge Titinger, Verigy president
and CEO. "At the same time, we realize that we can never take
customer satisfaction for granted. The results of this survey
provide us with valuable data for continuous improvement in areas
that are important to our customers, and the motivation to continue
to exceed their expectations."
About VLSIresearch VLSIresearch is the
leading provider of market research and economic analysis on the
technical, business, and economic aspects within nanotechnology and
related industries. The company is known for its unparalleled
accuracy, innovation in market research, and its sharply focused
insight into the rapidly changing landscape of the industries
covered. Its databases on manufacturing are used throughout the
industry, and by government. VLSIresearch's primary databases and
reports cover the semiconductor, flat panel display, PV cell and
module manufacturing industries, and the market for critical
subsystems and components within these and associated high
technology industries. VLSIresearch was founded in 1976.
About the 2011 survey VLSIresearch
received feedback from more than 550 organizations for this year's
Customer Satisfaction Survey. The survey spans two and half months
and cover four languages. Worldwide participants were asked to rate
equipment suppliers based on three key factors: equipment
performance (7 categories), customer service (4 categories), and
supplier performance (4 categories). This year VLSIresearch added
two new categories, Trust in Supplier and Partnering, which are
part of supplier performance and provide additional insights into
key attributes for a supplier's success.
The VLSIresearch annual Customer Satisfaction Survey on Chip
Making Equipment is the only publicly available opportunity for
chip manufacturers to provide feedback on their suppliers since
1988. The 10 BEST and THE BEST by Market Segment rankings award
special recognition to the suppliers that are rated highest by
their customers. For more details on the survey, click here.
About Verigy Verigy provides advanced
semiconductor test systems and solutions used by leading companies
worldwide in design validation, characterization, and high-volume
manufacturing test. Verigy offers scalable platforms for a wide
range of system-on-chip (SOC) test solutions, and memory test
solutions for Flash, DRAM including high-speed memories, as well as
multi-chip packages (MCP). Verigy also provides advanced analysis
tools that accelerate design debug and yield ramp processes.
Additional information about Verigy can be found at
www.verigy.com.
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