Symbol Mobile Computers Help Golden State Overnight Guarantee Reliable Service to Customers
24 July 2006 - 11:30PM
PR Newswire (US)
Symbol MC9060 Rugged Mobile Computers Assist Golden State Overnight
with Saving Time, Cutting Costs and Boosting Revenue HOLTSVILLE,
N.Y., July 24 /PRNewswire-FirstCall/ -- Symbol Technologies, Inc.
(NYSE:SBL), The Enterprise Mobility Company(TM), today announced
that Golden State Overnight (GSO), California's priority overnight
delivery service, has deployed more than 800 Symbol mobile
computers to manage and track the pickup and delivery of the 8
million packages it processes each year. GSO is using the Symbol
MC9060 rugged mobile computer to support its core business
operations in an effort to increase revenue, and improve
operational efficiencies and customer satisfaction through more
efficient delivery processes. (Logo:
http://www.newscom.com/cgi-bin/prnh/20041029/SYMBOLOGO ) "We
selected the Symbol MC9060 mobile computer to improve the speed and
accuracy of our delivery process," said Allan Chandler, director of
technology, Golden State Overnight. "In order to remain competitive
in this fast-paced industry we need to offer later pickups, earlier
deliveries and on-time delivery -- Symbol's rugged mobile computers
help us provide these services to our customers every day."
Creative Concepts Software, Inc., a Symbol premier business
partner, provides Golden State Overnight with comprehensive
staging, configuration, and support services on the MC9060 mobile
computers which are used throughout its 24 distribution centers and
1000 trucks, helping to guarantee priority overnight delivery
throughout California as well as to major metropolitan areas in
Nevada and Arizona. Since deploying the Symbol mobile computers,
GSO has reduced the time needed to load packages into trucks each
morning by more than 75 percent -- from over 45 minutes to just 10
minutes. These operational improvements have enabled GSO to
increase revenue by delivering more packages on time each day. "The
collaboration between Creative Concepts and Symbol allows for a
high performance solution that meets Golden State Overnight's need
for a mobile enterprise," said Dale Hetherington, senior account
manager, Creative Concepts. "This investment in best-in-class
technology demonstrates their commitment to success and creates a
win-win situation for both GSO and its customers." Golden State
Overnight selected the Symbol MC9060 mobile computer for real-time
communication and continuous access to data across their service
region. The MC9060, with wireless LAN communications used at the
distribution centers and wireless WAN voice and data capabilities
for communications on the road, helps enhance productivity and
decrease workflow complexity throughout GSO's business operations.
"Time is money for a company like Golden State Overnight," said
Gerald McNerney, senior director of Symbol's travel &
transportation solutions. "Symbol's MC9060 allows GSO to improve
mobile communication and subsequently meet and exceed its objective
of increasing company revenue and customer satisfaction with a
rugged mobile computer designed to meet the stringent demands of
customers in the priority packages and parcel industry." About
Symbol Technologies Symbol Technologies, Inc., The Enterprise
Mobility Company(TM), is a recognized worldwide leader in
enterprise mobility, delivering products and solutions that
capture, move and manage information in real time to and from the
point of business activity. Symbol enterprise mobility solutions
integrate advanced data capture products, radio frequency
identification technology, mobile computing platforms, wireless
infrastructure, mobility software and world-class services
programs. Symbol enterprise mobility products and solutions are
proven to increase workforce productivity, reduce operating costs,
drive operational efficiencies and realize competitive advantages
for the world's leading companies. More information is available at
http://www.symbol.com/. For Symbol Technologies: For media
information: Traci Hoch Symbol Technologies, Inc. 631.738.5426
Stephanie Schulman Edelman Public Relations for Symbol Technologies
212.642.7702 For financial information: Lori Chaitman/Nancy Coco
Symbol Technologies, Inc. 631.738.5050 For industry analyst
information: Shirley Schroedl Symbol Technologies, Inc.
631.738.4823 http://www.newscom.com/cgi-bin/prnh/20041029/SYMBOLOGO
DATASOURCE: Symbol Technologies, Inc. CONTACT: Media, Traci Hoch of
Symbol Technologies, Inc., +1-631-738-5426, ; or Stephanie Schulman
of Edelman Public Relations, +1-212-642-7702, , for Symbol
Technologies; or Financial, Lori Chaitman, , or Nancy Coco, both of
Symbol Technologies, Inc., +1-631-738-5050; or Industry Analyst
information, Shirley Schroedl of Symbol Technologies, Inc.,
+1-631-738-4823, Web site: http://www.symbol.com/
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