Clark County Court Uses New Technology from Tyler to Resolve Disputes Online
17 April 2018 - 11:17PM
Business Wire
Tyler’s Modria solution will improve access to
justice in divorce cases
Tyler Technologies, Inc. (NYSE: TYL) announced that the 8th
Judicial District Court of Clark County, Nevada, has gone live with
Tyler’s Modria® online dispute resolution (ODR) solution. The
implementation of Modria adds a new tool for access to efficient
and timely justice in divorce cases for Clark County citizens. This
convenient new service means residents can attempt to resolve
differences online, avoiding delays in scheduling, driving to and
from court, time off from work, and making it easier for residents
to interact with the court.
The 8th Judicial District Court Family Mediation Center handled
3,900 referrals for divorce mediation in 2017. Generally, mediation
for divorce cases involving children is mandatory, requires the
development of a parenting plan, may involve many trips to the
courthouse, coordinating schedules between parties, and a
significant involvement of staff resources. Tyler’s Modria ODR
solution provides a new option for citizens and courts to help
complete these requirements.
Today, citizens expect to interact with government the way they
interact with many businesses, which is online. The cloud-based
Modria solution is designed to empower the parties involved to
reduce time to final decree by allowing parties to start the
mediation process immediately and come to a resolution quickly.
Through this innovative approach, Clark County has adopted
strategies that are successful in ecommerce and has applied them to
the courts. In fact, the Modria platform was designed by those who
developed the ODR platform for eBay and PayPal, which successfully
use it to manage more than 60 million disputes each year online.
ODR creates opportunity for resolution without having the parties
physically come to the court; if parties can’t solve their dispute
online, they still maintain the ability to appear before a
judge.
“This pilot program with Tyler will help increase access to
justice for all parties involved in mediation, empowering those in
dispute to resolve cases in a timely, fair manner,” said Steve
Grierson, chief executive officer for the 8th Judicial District
Court of Clark County. “We’re thrilled to be using Modria as an
extension of our existing mediation program to be able to better
serve our community with these types of cases and increase
efficiencies for our staff.”
“The implementation of Modria in Clark County will change the
way it goes about mediations in the court, increasing productivity,
and decreasing staff resources needed for certain cases,” said
Jamie Gillespie, general manager for Tyler’s Modria solution.
“We’re pleased to be able to offer the court an automated way to
solve disputes in an efficient and impartial way.”
Modria offers all the functionality, workflows, and
communication tools necessary to build any kind of resolution, from
simple debt disputes to complex family and custody cases. Its
intuitive user experience and workflow tools are designed to
resolve issues in a fast and efficient manner, with a fair and
transparent process for all participants. Momentum continues to
build around using ODR as a solution to alleviate court backlogs
and improve access to justice. The latest example is Fulton County
in Atlanta, Georgia, which recently agreed to begin using Modria in
its court.
Clark County is the most populous county in Nevada, accounting
for nearly three-quarters of its residents, and includes the city
of Las Vegas. Tyler provides its Brazos™, Odyssey®, and SoftCode™
solutions to Clark County, and the state of Nevada also uses
Tyler’s e-filing platform.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
end-to-end information management solutions and services for local
governments. Tyler partners with clients to empower the public
sector - cities, counties, schools and other government entities -
to become more efficient, more accessible and more responsive to
the needs of their constituents. Tyler's client base includes more
than 15,000 local government offices in all 50 states, Canada, the
Caribbean, Australia, and other international locations. In 2017,
Forbes ranked Tyler on its "Most Innovative Growth Companies" list,
and Fortune included Tyler on its "100 Fastest-Growing Companies"
list. More information about Tyler Technologies, headquartered in
Plano, Texas, can be found at www.tylertech.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20180417005157/en/
Tyler TechnologiesJennifer Kepler,
972-713-3770Jennifer.Kepler@tylertech.com
Tyler Technologies (NYSE:TYL)
Historical Stock Chart
From Jun 2024 to Jul 2024
Tyler Technologies (NYSE:TYL)
Historical Stock Chart
From Jul 2023 to Jul 2024