Florida’s Most Populous City Selects Tyler Technologies’ Civic Services Solution
17 February 2021 - 1:17AM
Business Wire
Tyler to help Jacksonville increase citizen
transparency and automate processes
Tyler Technologies, Inc. (NYSE: TYL) announced today it has
signed a software-as-a-service (SaaS) agreement with the city of
Jacksonville, Florida, for Tyler’s EnerGov™ civic services suite.
The city will use Tyler’s software to manage business and community
development, complete electronic plan reviews, and more easily
connect with its constituents through a citizen self-service (CSS)
portal.
Jacksonville was looking to replace its current application with
one that could meet the needs of a growing city and its staff. The
city ultimately selected Tyler because of its proven civic services
solution which offers flexibility, easy-of-use, and a more
contemporary user interface.
“The city of Jacksonville’s vision is to have a city government
with streamlined processes, increased transparency for our
residents, and solutions that are intuitive and easy-to-use,” said
Joshua Gideon, chief of the Building Inspection Division, city of
Jacksonville. “We’re confident that Tyler can help us achieve this
vision. We are eager to see the benefits that the solution will
bring, not only to our staff, but to our larger community.”
Tyler will enable the following new capabilities for
Jacksonville with the pending implementation of its EnerGov
solution, including
- Automation of operations in land use planning, permitting,
enforcement case management, and inspections
- Ability to review, approve, issue, and renew business licenses
in one platform versus several disparate platforms
- Providing residents with open online access to information
through the CSS portal
- Ability for staff to view and analyze development trends in the
area, as well as offer the public a geospatial view for trend
analysis
“We are pleased to support Jacksonville’s vision to have a
government that is more transparent and efficient,” said Greg
Savard, general manager of Tyler’s EnerGov solution. “Tyler’s civic
services solution will help automate business management and
community development processes so staff can focus on other
critical tasks. This solution will improve access for the city’s
residents, helping them feel more connected to their local
government.”
Jacksonville is the most populous city in Florida and is the
largest city by area in the contiguous United States. It has a
population of more than 900,000, making it the 12th most populous
city in the United States.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and
technology services to the public sector. Tyler's end-to-end
solutions empower local, state, and federal government entities to
operate more efficiently and connect more transparently with their
constituents and with each other. By connecting data and processes
across disparate systems, Tyler's solutions are transforming how
clients gain actionable insights that solve problems in their
communities. Tyler has more than 27,000 successful installations
across more than 11,000 sites, with clients in all 50 states,
Canada, the Caribbean, Australia, and other international
locations. Tyler has been named to Government Technology's GovTech
100 list five times and has been recognized three times on Forbes'
"Most Innovative Growth Companies" list. More information about
Tyler Technologies, an S&P 500 company headquartered in Plano,
Texas, can be found at tylertech.com.
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Jennifer Kepler Tyler Technologies 972.713.3770
Jennifer.Kepler@tylertech.com
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