Thomson Healthcare's Clinical Xpert Navigator Tops KLAS Annual Performance Ranking in Mobile Data Systems for Sixth Consecutive
13 February 2008 - 7:13AM
PR Newswire (US)
STAMFORD, Conn., Feb. 12 /PRNewswire/ -- Thomson Healthcare, the
leading provider of integrated decision support solutions that
assist healthcare organizations in their efforts to improve
clinical and business performance, announced that its Clinical
Xpert Navigator solution has been recognized as the Category Leader
for Mobile Data Systems in the "Top 20: 2007 Year-End Best in KLAS"
report released in December 2007. For the sixth year in a row,
Thomson Healthcare's Clinical Xpert Navigator (MercuryMD MData
Mobile) has been ranked number one in the Mobile Data System
category. The continued dominance of the category reflects Thomson
Healthcare's continued commitment to quality and customer
satisfaction, and is the result of customers' satisfaction and
confidence in the solution. Clinical Xpert Navigator scored 93
percent on key business indicators such as "core to IS plan,"
"would buy again," and "keeps promises." More than three-quarters
of customers surveyed ranked Thomson Healthcare as "client's best
vendor." In addition, the solution scored 8.19 out of a possible 9
on performance indicators around expectations, including "value of
the investment to customers" and "overall quality." "Our dominance
in this category is a reflection of our commitment to customer
service and quality," said Terry Cameron, executive vice president
for provider decision support. "We have added support for the
BlackBerry platform and redesigned our desktop interface, and we
continue to expand the capabilities of our Clinical Xpert Navigator
solution. Among the factors that differentiate Thomson Healthcare
is our willingness to listen to our customers and deliver solutions
that go well beyond their immediate needs. The confidence our
customers have in our solutions has made us a category winner year
after year." In compiling the report, KLAS monitors vendor
performance through the participation of thousands of healthcare
organizations. This process includes confidential customer
interviews with CIOs, healthcare executives, managers, and
clinicians. "Sustained performance in the KLAS rankings is a sure
indicator of product quality and dedication to customer service,"
said Jason Hess, KLAS Director of Research for Clinical Ancillary.
"Thomson Healthcare customers continue to show the highest level of
confidence in the Clinical Xpert Navigator solution." About Thomson
Healthcare Thomson Healthcare is the leading provider of decision
support solutions that help organizations across the healthcare
industry improve clinical and business performance. Thomson
Healthcare products and services help clinicians, hospitals,
employers, health plans, government agencies, and pharmaceutical
companies understand healthcare markets, access medical and drug
information, manage costs, and improve the quality of healthcare.
Thomson Healthcare is a part of The Thomson Corporation, a provider
of value-added information, software tools and applications to
professionals in the fields of healthcare, law, tax, accounting,
scientific research, and financial services. The Corporation's
common shares are listed on the New York and Toronto stock
exchanges (NYSE: TOC; TSX: TOC). For more information, visit
http://www.thomsonhealthcare.com/. About KLAS KLAS was established
in 1996 to provide the healthcare information technology (HIT)
industry with unbiased factual information on HIT vendor
performance. With an average of 25 years in HIT/healthcare
experience, KLAS executives collect information about HIT vendors
and personally interview healthcare executives on their HIT vendor
experience. KLAS has partnered with thousands of healthcare
professionals (executives like CFOs and CIOs along with Directors,
Managers and Clinicians) creating a dynamic database of performance
information on the Healthcare Information Technology software
vendors. The KLAS database benefits all players in the healthcare
market by reporting vendor performance data from 4500+ healthcare
facilities, 300 HIT vendors and 500 different products. KLAS
subscribers see the latest, most current performance information
because the database is continually updated with reports from
healthcare professionals across the U.S., Canada and selected
countries around the world. For further information contact KLAS at
801-226-5120 or at http://www.healthcomputing.com/ . DATASOURCE:
Thomson Healthcare CONTACT: D. Nikki Wheeler of Thomson Healthcare,
+1-303-486-9031, Web site: http://www.thomsonhealthcare.com/
http://www.healthcomputing.com/
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