Morses Club PLC Launch of Remote Lending Product (8092J)
16 April 2020 - 4:00PM
UK Regulatory
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RNS Number : 8092J
Morses Club PLC
16 April 2020
16 April 2020
Morses Club PLC
Launch of Remote Lending Product
Morses Club PLC ("Morses Club", the "Company" or the "Group"),
an established provider of non-standard financial services, is
pleased to announce the launch of a fully remote lending product
within its Home Collected Credit ("HCC") division.
The new offering, which has been developed in-house, is
available to all existing Morses Club HCC customers and is fully
compliant with all regulatory requirements. All necessary checks
and agreements will be transacted via Morses Club's online Customer
Portal, leveraging Morses Club's existing technology platform.
95,000 customers are now registered for the customer portal and
over 20% of all collections are now made using it. This, in
addition to the other established ways in which customers can pay
remotely, means that despite the impact of Covid-19, collections
are running at 74% of pre-Covid-19 expectations as 33% of
repayments have transferred from face to face to remote collections
in just three weeks.
Customers using the new remote lending product can choose to
have funds deposited directly into a bank account or loaded onto a
Morses Club Card. More than 44,000 customers currently have a
Morses Club Card, providing access to loans for those HCC customers
who do not have a bank account.
Paul Smith, Morses Club's CEO, commented : "The launch of our
new remote lending product to support our customers during this
very difficult time is testament to our investment in technology
and our strategy of ensuring that customers can access products and
services flexibly. In addition, our Digital division continues to
offer a wider range of digital products and is focused on high
quality lending to both new and existing customers. Our approach to
customer service and forbearance remains our top priority, with the
business adapting to ensure that customers can still access the
lending products they need."
For further information please contact:
Morses Club PLC Tel: +44 (0) 330
Paul Smith, Chief Executive Officer 045 0719
Andy Thomson, Interim Chief Financial
Officer
finnCap Ltd (Nomad and Joint Broker) Tel: +44 (0) 20
Jonny Franklin-Adams / Giles Rolls (Corporate 7220 0500
Finance)
Tim Redfern / Richard Chambers (ECM)
Peel Hunt (Joint Broker) Tel: +44 (0) 20
Andrew Buchanan / Rishi Shah / Duncan 7418 8900
Littlejohns (Corporate)
Jock Maxwell Macdonald (ECM)
Camarco Tel: +44 (0) 20
Jennifer Renwick / Kimberley Taylor 3757 4994
Notes to Editors
About Morses Club
Morses Club is an established non-standard financial services
provider, consisting of Morses Club, the UK's second largest home
collected credit ("HCC") provider, and Shelby Finance Limited which
operates online lending through its Dot Dot brand and online
e-money current accounts through its U Account brand.
UK HCC is considered to be a specialised segment of the broader
UK non-standard credit market. UK HCC loans are typically small,
unsecured cash loans delivered directly to customers' homes.
Repayments are collected in person during weekly follow-up visits
to customers' homes. UK HCC is considered to be stable and
well-established, with approximately 1.6 million (1) people using
the services of UK HCC lenders.
The HCC division is the second largest UK Home Collected Credit
(HCC) lender with 224,000 customers and 1,695 agents across 90
locations throughout the UK. The majority of the Company's
customers are repeat borrowers and the HCC division enjoys
consistently high customer satisfaction scores of 97% (2) . In
April 2016, its cashless lending product Morses Club Card was
introduced, enabling its customers to buy online as well as on the
high street. In February 2019, the Company introduced an online
customer portal for its HCC customers, which now has over 78,000
registered customers.
Shelby Finance, via the Dot Dot brand, has 37,000 active
customers and via the U Account brand, has c.18,000 customers using
the online e-money product. Dot Dot is a provider of 3 - 9 month
short-term online loans and 18 - 48 month online loans in the
non-standard credit market.
Morses Club successfully listed on AIM in May 2016.
About the UK non-standard credit market
The UK non-standard credit market, of which UK HCC is a subset,
consists of both secured and unsecured lending and is estimated to
comprise around 10 million consumers (3) and total loan receivables
of GBP10.7bn (4) .
Non-standard credit is the provision of secured and unsecured
credit to consumers other than through mainstream lenders. Lenders
providing non-standard credit principally lend on an unsecured
basis and the market is characterised by high frequency borrowing.
Approximately 2 million people move annually between standard and
non-standard markets (4) .
Since February 2014, unsecured personal lending has grown from
GBP161 billion to GBP216 billion in February 2019 (5) .
(1 High Cost Credit Review ANNEX 1 - July 2017 2 Independent
Customer Satisfaction Survey conducted by Mustard 3 FCA High Cost
Credit Review Technical Annex 1: CRA data analysis of UK personal
debt - July 2017 4 Apex Insight - Non-Prime Consumer Credit: UK
Market Insight Report - September 2019 5 Table A5.2, Bank of
England Money and Credit Bank stats February 2019)
This announcement constitutes inside information for the
purposes of article 7 of the Market Abuse Regulation (EU) No
596/2014.
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END
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