EZLynx Announces New Agency Management System Innovation in Latest Product Release
25 June 2024 - 11:00PM
EZLynx, an Applied company, today announced the latest release of
its EZLynx agency management system. The latest advancements
support improved integration across the EZLynx product portfolio to
enhance productivity and profitability, simplify user experiences
for agents and insureds, and elevate personal and commercial lines
retention strategies to keep customers engaged and connected.
Advancements to the EZLynx portfolio include:
- Expanding Agency Insights to Include Commercial Lines:
Agency Insights within EZLynx Sales Center will automatically
generate cross-sell opportunities for commercial auto, property,
and umbrella, enabling the agency to increase revenue and improve
retention with existing commercial clients.
- Quote By Text Enhancements: The Quote By Text
interaction simplifies the applicant's address entry by
individually breaking down elements such as street, city, state,
and zip code. It also allows agencies to assign their agency phone
number to call a member of their staff should the consumer require
additional assistance, creating an even more intuitive consumer
interaction.
- In-Workflow Automation Suggestions: The system suggests
preconfigured automation workflow templates based on routinely
performed tasks that can be quickly reviewed and implemented,
supporting overall agency efficiency and task throughput.
- Automated Renewal Quoting: At-risk renewals receive
automatic remarketed rates within EZLynx Retention Center in a
matter of seconds, eliminating up to 15 minutes' worth of manual
effort previously required for each at-risk renewal.
- Renewal Management in the Customer Portal:
Automated reminders will prompt insureds to review their policy
details prior to upcoming renewals inside the agency’s customer
portal. Insureds can request coverage changes directly via the
portal, that automatically creates a tasks and notification within
EZLynx to start the updated renewal, saving time and supporting a
stronger renewal rate.
“The EZLynx team continuously works hard to deliver
innovation that meets our customers where they are to address the
challenges they face each day and help them stay a step ahead of
the competition to tackle the incremental address,” said Michael
Streit, president, EZLynx. “Our latest management system release is
focused on automating more tasks out of the daily policy management
activities, particularly for renewals and selling so agents get
back time in their day while ensuring a strong and renewing book of
business.”
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The Applied products and logos are trademarks of Applied
Systems, Inc., registered in the U.S.
About EZLynxEZLynx pioneered personal lines real-time
comparative rating, enabling agents to generate quotes from
multiple insurance carriers with a single data entry point. Today,
over 37,000 agencies rely on EZLynx to provide more than 14 million
home, auto, and package rating transactions every month. EZLynx has
also expanded beyond personal lines comparative rating by creating
innovative software solutions that transform every facet of agency
life, including agency management, client self-servicing, sales
pipeline management, marketing and communications, accounting,
eSignature, and more, all available on a unified, one platform
solution.
Lauren Malcolm
EZLynx
(678) 438-5093
lmalcolm@appliedsystems.com