VANCOUVER, BC, July 9, 2024
/PRNewswire/ - In a post-COVID world, business leaders are still
grappling with how to drive engagement, motivation, and create the
best work environment for their teams. Recent data from
KindWorks.AI highlights that a key to overcoming these workforce
challenges lies in the simple practice of kindness. By fostering a
culture of authentic kindness—characterized by sincerity,
recognition, and human connection—leaders can significantly enhance
employee performance and drive exceptional business results.
In 2023, 77% of employees reported feeling disengaged, and
employee loyalty significantly declined, with over half indicating
their intention to leave their current jobs. Losing strong
employees is extremely costly: replacing an experienced employee
exceeds $50,000. The situation is
exacerbated by hybrid and remote work where people increasingly
feel isolated and disconnected.
The answer can be simple: Kindness
Hundreds of scientific research papers have demonstrated the
benefits of kindness in the workplace. Now, real-world data reveals
that incorporating kindness, facilitated by technology, yields
significant business results. KindWorks has developed an AI agent
named 'Beni' that integrates with tools like Slack, WhatsApp, and
Microsoft Teams to share kindness exercises and strengthen the
'kindness muscle.' Beni's exercises are science-based and provide a
personalized journey with various methods to practice kindness.
KindWorks.AI works with customers at the highest-performing
global companies who are seeing the impact of kindness on people
and business results.
The Impact of Kindness on Business Results
Since implementing Beni, Beekman 1802 has seen a 65% increase in
sense of connectivity, and a 59% increase in employees' sense of
connectivity and a 59% increase in their feeling of appreciation.
The platform has enabled the team to form deeper and more
meaningful relationships with colleagues, many of whom they have
never met in person. "Beni has allowed us to bridge the gap that
comes with working from different locations. Now, one of my closest
friends is in New York and I would
have not connected with her if it wasn't for Beni," says
Yvette Lozano, a West Coast Sales
Leader. Yvette feels that regular use of the AI agent has
enhanced her visibility and connection with other departments,
allowing her to perform her job more efficiently and
effectively.
The results are evident in both sales and employee retention. A
statistical analysis revealed a strong correlation between
practicing kindness and increased sales performance. "As an agile
and growing organization, Beni provides intentional and relevant
prompts to our leaders to stop and provide mentorship, gratitude,
and kindness to themselves, their teams, and cross-functional
partners. We are working more collaboratively and efficiently as a
result. Organizationally, we have seen a decrease in voluntary and
involuntary turnover since utilizing Beni," states Alyssa Straub, Senior Director of HR at Beekman
1802.
Prosegur Alarms has experienced similar positive results.
Statistical analysis of their sales data shows that for each
additional kindness exercise completed, an extra 3.6 units were
sold. This led to the best sales quarter in the office's history.
Additionally, the division received the 'Passion for Customers'
award for the first time, a prestigious global recognition given by
the company's headquarters. "Beyond the positive data that we've
observed, the true transformation Beni has brought to our team is
evident in how we connect with each other. By starting our day with
kindness as a core value, we build meaningful relationships with
our peers and customers, reflecting our company's values," explains
Ana Carolina Ramirez, General
Director of Prosegur Alarms in Colombia.
The results from Beekman 1802, Prosegur, and other clients
across consulting, banking, healthcare, food and beverages, and law
firms demonstrate that kindness is a powerful and straightforward
solution to some of our most significant workplace challenges.
While kindness is 'simple,' it is often not 'easy,' which is why
Beni is so effective in encouraging and facilitating the
intentional practice of kindness.
And the opportunity is endless. As Daniel Lozano, CEO & Founder of KindWorks.AI
states, "our goal is to bring the power of kindness to
billions of people, to change not only the way that we work, but
how we live. This is just the beginning of a deeper revolution that
has the potential to make the world a better place."
View original
content:https://www.prnewswire.com/news-releases/kindness--ai-is-connecting-colleagues-and-driving-stronger-business-results-302192456.html
SOURCE KindWorks.AI