Emplifi Recognized By Atlassian For Exceptional Collaborative Work Management Strategies
30 July 2024 - 11:30PM
Business Wire
The Atlassian “Work Differently, Together”
award recognizes organizations that embrace diversity of thought
and challenge the old ways of working
Emplifi, a leading customer engagement platform, today announced
it is the 2024 recipient of Atlassian’s ‘Work Differently,
Together’ award. Based on the concept that embracing diversity of
thought and challenging the old ways of working is the new
competitive edge, the award recognizes organizations that have a
unique work management story centered on successful collaborative
processes, effective use of Atlassian’s Team Playbook tactics, or
meaningful communications with business stakeholders.
“Atlassian’s solutions are key to our team’s success. Utilizing
close integration of Confluence and Jira allows us to streamline
life-cycle management, react to customer feedback, and deliver new
product features, including their documentation, quickly and with
as little friction as possible,” said Kris Klima, Director of
Technical Content, Emplifi. “It is especially rewarding to be
recognized by Atlassian for our collaborative nature when it comes
to work management processes that involve product, engineering, and
documentation. This award not only shines a light on our team’s
efforts, it underscores just how innovative workflows within the
Atlassian ecosystem benefit the product and, by definition, our
customers.”
After surveying 100 Fortune 500 executives and 100 Fortune 1000
executives in September, 2023, Atlassian revealed that 100% of the
respondents reported their teams work in a distributed way and that
99% agree work will only become more distributed in the future.
With more than 700 team members, Emplifi has benefited from a
highly diverse, distributed workforce spanning across five
continents—all committed to the same mission of helping global
brands better connect and engage with customers by bridging the gap
between their marketing, commerce, and customer care strategies.
The company uses Atlassian’s Jira and Confluence platforms to
implement workflow processes that are crucial to Emplifi’s highly
collaborative approach to work.
“The award is all about teamwork and accomplishing things
together that would be impossible alone,” said Alex Sakaguchi, Head
of Solutions Marketing, Work Management, Atlassian. “To be chosen
for the ‘Work Differently, Together’ award, this team had to show
how they embrace new ways of working with pace and collaboration
and embracing the diversity of thought.”
As part of Atlassian’s annual user conference Team '24, the
“Work Differently, Together” award is one of six client awards.
Atlassian clients can nominate their teams for one or more of the
multiple award categories and nominations are evaluated within
Atlassian. Finalists are determined by the Atlassian teams closest
to each category.
“Emplifi takes a collaborative approach to all of our work
management processes, it’s critical to our customers’ success and
the only way we are able to deliver a unified experience across
social, commerce, and customer care for our clients,” said Ian
Burk, Chief Operating Officer, Emplifi. “It’s integral to our
business that we have effective platforms like Atlassian in place
to enable our most important outcomes. It’s an honor to be
recognized by these platforms for getting it right when it comes to
collaboration. We couldn’t be more thrilled that Atlassian has
selected Emplifi as a leader when it comes to innovative work
processes centered on teamwork that benefits customers.”
About Emplifi
Emplifi provides exceptional digital customer experiences via a
platform trusted by more than 20,000 of the world’s leading brands.
With comprehensive and integrated social media marketing, social
commerce, and care, combined with unified analytics and AI, Emplifi
fuels growth, resulting in happy customers, increased product
sales, and improved brand loyalty.
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version on businesswire.com: https://www.businesswire.com/news/home/20240730479320/en/
Amlika Lal International PR Director press@emplifi.io