Compass One Healthcare and Press Ganey Announce Renewed and Extended Exclusive Partnership
30 July 2024 - 11:30PM
Business Wire
Since 2015, Compass One Healthcare, a leader in
healthcare foodservice and support services, and Press
Ganey, a healthcare transformation company that works with
41,000 healthcare facilities, have had a strategic partnership
focused on identifying industry best practices to elevate the
patient experience. The two organizations have announced that they
are extending their exclusive partnership for another three years,
to continue their focus and development of best practices and
solutions to support key areas of care.
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Over the years, the partnership has resulted in the development
of groundbreaking quantitative and qualitative reports focused
on:
- Defining Key Drivers of Cleanliness in the Ambulatory Surgical
and Perioperative Setting (link)
- Helping Nurses Heal eBook (link)
- The influence of EVS, FANS outcomes on Patient Safety and
Loyalty (link)
- Food for Thought: Maximizing the Positive Impact Food Can Have
on a Patient’s Stay (link)
- Environmental Services: Delivering on the Patient-Centered
Promise (link)
“For almost a decade, Compass One and Press Ganey have been
partners in leading the conversation about how hospital systems can
prioritize and elevate the patient experience,” said Dusty
Deringer, PhD, Compass One’s Vice President of Patient Experience.
“From examining best practices for supporting nurses and reducing
turnover to analysis focused on the patient’s perception of clean
and quality of food, our collaboration has moved the industry
forward and provided an unmatched source of knowledge and insights
for health systems across the country.”
The newly extended exclusive partnership will allow for expanded
access to data and analytics to enable Compass One to further
enhance wide range of support services it offers to hospital
systems, including food and nutrition, environmental services,
patient transportation, patient observation, health care
technology, sterile processing, and facilities management.
“Press Ganey specializes in turning data into insights, and
insights into stories that change healthcare. By working with
Compass One, an industry leader in patient support services, we’ve
been able to use an extensive array of data to develop best
practices and guidance that provide hospital systems across the
country with the valuable tools and insights they need to deliver a
better patient experience throughout the healthcare journey,” said
Charles Hagood, President of Strategic Consulting at Press
Ganey.
Press Ganey and Compass One will continue to work together as
thought leaders in the healthcare space, leveraging data and
analytics to generate e-books and other content to drive the
conversation around the patient experience. An important focus of
the partnership going forward will also be investing in training
and developing Compass One talent, including a newly developed
learning academy centered on process improvement.
About Compass One Healthcare
About Press Ganey
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version on businesswire.com: https://www.businesswire.com/news/home/20240730208925/en/
Anna Oswald anna.oswald@compass-usa.com