AireSpring Integrates Starlink into AIreCONTROL ITSM System
CLEARWATER, Fla., July 31,
2024 /PRNewswire-PRWeb/ -- AireSpring, a leading
global managed services provider specializing in customized managed
IT, connectivity, networking, security, mobility, and unified
communications solutions, is excited to announce that it has been
officially recognized by SpaceX's Starlink as an Authorized
Reseller. This partnership enables AireSpring to provide Starlink
high-speed business internet globally.
"The combination of Starlink's cutting-edge
technology with AireSpring's AIreCONTROL ITSM platform and complete
management suite allows our customers to get the full benefit of
Starlink as a fully managed service."
Under this agreement, Starlink's expanding network of over 6,000
low earth orbit (LEO) satellites enhances AireSpring's global
connectivity reach, delivering reliable, high-speed business-grade
internet services to areas previously underserved by local fiber or
broadband access options. Starlink offers exceptional connectivity
for global enterprises, ensuring seamless communication and
collaboration across all locations, even in the most remote
areas.
AireSpring adds significant value by integrating Starlink's
high-speed satellite internet with its proprietary AIreCONTROL IT
Service Management platform. This platform provides 360-degree
visibility and control, unifying all customer Starlink nodes into a
single-pane view of the network alongside AireSpring's full suite
of connectivity solutions and managed services including SD-WAN,
SASE, Security, Firewalls, Networking Equipment, 5G/LTE, Field
Services, Logistics, and UCaaS. Features of AIreCONTROL include
access to network status, device status, inventory, billing,
service orders, support case updates, and much more.
In addition to leveraging its AI-powered IT Service Management
platform for monitoring and alerts, AireSpring offers personalized
service and support through its AIrePODs, featuring Tier 3
engineering expertise to assist in designing, deploying, and
supporting customized solutions that deliver unparalleled
connectivity and managed services for global, multi-location
businesses.
Key advantages of the Starlink and AIreCONTROL combination from
AireSpring include:
- AIreMONITOR: 24/7/365 real-time oversight of Starlink services
via geographically diverse network operation centers (NOCs).
- AIreALERT: Automatic alerts within 10 minutes of any changes to
your network status via email or text.
- AIreAUTOMATE: An AI automation tool that instantly opens
support cases to resolve issues quickly.
- AIreDEPLOY: A dedicated team of deployment experts, including a
project manager and certified network and security architects,
ensuring successful implementation.
- AIreSUPPORT: 24/7/365 proactive support from
AireSpring NOC engineers for initial triage and remote
troubleshooting, with continuous updates provided to
customers.
- Professional installation services and rapid technician
dispatch for troubleshooting and maintenance.
- Remote rebooting of Starlink devices and direct ticketing with
Starlink.
- Comprehensive inventory management of Starlink equipment for
direct shipping to customer sites, including next-day delivery for
replacement units.
Starlink's low earth orbit (LEO) satellite technology not only
enhances internet connectivity reliability but also reduces costs
and alleviates burdens on enterprises' IT teams when combined with
AireSpring's AIreCONTROL and managed services. This partnership
empowers enterprises to access connectivity globally, support
work-from-anywhere (WFA) environments and facilitate various remote
operations. Compared to traditional satellite internet services,
Starlink offers improved performance, with lower round-trip latency
and higher download speeds.
"We're thrilled to collaborate with Starlink and offer this
extremely popular and highly regarded internet connectivity
solution to our customers," said AireSpring CEO Avi Lonstein. "The combination of Starlink's
cutting-edge technology with AireSpring's AIreCONTROL ITSM platform
and complete management suite allows our customers to get the full
benefit of Starlink as a fully managed service."
About AireSpring
Founded in 2001, family-owned and operated AireSpring is an
award-winning global managed services provider that designs and
deploys customized managed IT, connectivity, networking, security,
mobility, and unified communications solutions for thousands of
enterprises worldwide. AireSpring provides global multi-location
enterprise customers with fully managed, connected end-to-end,
next-generation solutions, delivering a superior customer
experience by combining AIreCONTROL, its proprietary AI-powered IT
Service Management (ITSM) automation platform, with world-class
personalized support. Services include Managed Connectivity,
Managed SD-WAN, SD-Branch and SASE, Cloud and Voice Communications,
Global Connectivity, and Mobility solutions. AireSpring offers its
solutions through a diversified network of channel partners,
including technology solutions distributors (TSDs), managed service
providers (MSPs), and value-added resellers (VARs).
As part of its fully managed solution, AireSpring integrates
over 200 network providers and cable companies in the U.S. and
around the globe, delivering a seamless single-source solution with
one bill and one point of contact.
AireSpring has received numerous industry awards for "Excellence
in Customer Service," "Next-Gen Solution Provider," "Visionary
Spotlight Award," "Top Midmarket Vendor Executive," "UCaaS and
SD-WAN Product of the Year," "Best Telecom Deal," "Best in Show,"
and "Top Channel Program." For more information or to become an
AireSpring partner, please visit http://www.airespring.com or
contact us at 888-389-2899.
Media Contact
Ellen Cahill, AireSpring,
8187381913, ellen.cahill@airespring.com,
www.airespring.com
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SOURCE AireSpring