Snap. Send. Success! Sears Holdings Unveils Personal Shopper Application for the iPhone(R) Mobile Digital Device
17 December 2009 - 12:01AM
PR Newswire (US)
Leading Online Retailer Combining Live, Personal Service with
Mobile Technology HOFFMAN ESTATES, Ill., Dec. 16 /PRNewswire/ --
Last-minute holiday shopping has just been made easier - and now,
it's only an iPhone application away. In a continued effort to
provide customers with leading online solutions to meet all of
their shopping needs, Sears Holdings today unveiled the Sears
Personal Shopper application for the iPhone mobile digital device,
which allows customers to get the products they want in three easy
steps: Snap. Send. Success! The new application provides shoppers a
unique offering of live people and personal service combined with
the technology of the iPhone mobile digital device, bringing the
interactive, human element of a shopping experience right into the
palm of their hands. Customers now have the opportunity to speak or
share their shopping needs with a live personal shopper to get
exactly what they want. While competitive offerings in the retail
space match products based only on technology, the Sears offering
uniquely fuses technology and expert shoppers. The Sears Personal
Shopper application for the iPhone mobile digital device allows
customers to take a picture of the desired product from anywhere,
which then gets sent immediately to our team of expert shoppers.
The expert shoppers then work to find the item and contact the
customer via phone or email. Additionally, the application offers
an option to call in a shopping request rather than send a photo.
This capability allows customers to get personal attention and
service from a Personal Shopper agent who will help them locate
their desired product whenever and wherever they think of it.
"Sears is continuing to help customers find all the things they
need online in a truly revolutionary way," said Imran Jooma, senior
vice president for Online at Sears Holdings. "We are one of the
first retailers to fuse the right kind of technologies with our
award-winning service that combined, helps our customers find all
that they looking for, especially as we approach the last-minute
shopping rush." This mobile offering is an extension of the
ShopYourWay(TM) campaign and further evidence of Sears'
best-in-class mobile commerce platform. The award-winning*
Sears.com continues to evolve its online product assortment
providing value-oriented customers a site that is simple and easy
to use. Combined, these offerings allow customers to shop how they
want, when they want and where they want. Whether they shop from
the comfort of their home or through any of the latest suite of
application offerings, customers can easily view an expanded
product assortment from one online shopping destination. From
furniture and art, to appliances and electronics, customers can get
everything they need from Sears.com, backed by an unparalleled
online shopping experience each and every day. iPhone is a
registered trademark of Apple Inc. About Sears Holdings Corporation
Sears Holdings Corporation is the nation's fourth largest broadline
retailer with approximately 3,900 full-line and specialty retail
stores in the United States and Canada. Sears Holdings is the
leading home appliance retailer as well as a leader in tools, lawn
and garden, home electronics and automotive repair and maintenance.
Key proprietary brands include Kenmore, Craftsman and DieHard, and
a broad apparel offering, including such well-known labels as
Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe
and Covington brands. It also has the Country Living collection,
which is offered exclusively by Sears and Kmart. We are the
nation's largest provider of home services, with more than 12
million service calls made annually. Sears Holdings Corporation
operates through its subsidiaries, including Sears, Roebuck and Co.
and Kmart Corporation. For more information, visit Sears Holdings'
Web site at http://www.searsholdings.com/. *Sears.com is recognized
as a leader in online and mobile commerce: Number-one rated site by
e-Tailing Group's Annual e-Commerce Gauge Top Customer Experience
and overall Best-in-Class in Mobile Commerce by the Acquity Group.
DATASOURCE: Sears Holdings Corporation CONTACT: Tom Aiello of Sears
Holdings, +1-847-286-7387, Web Site: http://www.searsholdings.com/
Company News On-Call: http://www.prnewswire.com/comp/923204.html
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