The @Road Telco, Cable and Utilities Suite Receives 2005 Utility Mobile Solution of the Year Award; Frost & Sullivan Honored @Ro
28 September 2005 - 9:30PM
Business Wire
@Road(R), Inc. (Nasdaq:ARDI), a global provider of Mobile Resource
Management (MRM) and intelligent field service automation
solutions, today announced that it has received the prestigious
Frost & Sullivan 2005 Utility Mobile Solution of the Year
Award. Frost & Sullivan recognized @Road with the Award in the
Utilities Vertical for the @Road Telco, Cable and Utilities Suite
MRM solution. The @Road Telco, Cable and Utilities Suite extends
the functionality of the @Road flagship MRM solution, @Road
GeoManager(SM), with data integration capabilities that can
streamline activities for field technicians by minimizing manual
tasks and paperwork for more effective mobile resource management.
The Frost & Sullivan Award for Utility Mobile Solution of the
Year is presented each year to the company that has demonstrated
excellence in new mobile solutions, products and technologies for
the Telco, Cable, and Utilities industries. The recipient company
must show innovation by launching a broad line of emerging products
and technologies. This Award recognizes the successful introduction
of a solution that is expected to contribute significantly to the
industry in terms of adoption, change, and competitive posture.
"Businesses in the utilities vertical are facing tremendous
pressure to utilize MRM as a means of gaining a competitive
advantage, as early adopters increasingly demonstrate tangible ROI
with deployments," said Brent Iadarola, industry analyst with Frost
and Sullivan. "The key tenet of the @Road value proposition is to
reduce execution risk in field operations by leveraging location to
improve management visibility into field activities, increase field
force productivity and reduce operating costs. By continuing to
address the evolving demands of their customers with innovative MRM
solutions, @Road has established itself as a clear market leader in
the utilities vertical and is expected to continue to lead the
industry with innovative MRM solutions in years to come." To choose
a recipient of this Award, Frost and Sullivan tracks new product
launches, R&D spending, products in development, and new
product features and modifications. This is accomplished through
interviews with market participants and extensive secondary and
technology research. New product launches and products in
development in each company are compared and evaluated, based on
degree of innovation and customer satisfaction. Companies are then
ranked. In addition to the methodology described above, Frost and
Sullivan use specific criteria to determine the final rankings. The
recipient of this Award must excel in one or more of the following
criteria: -- Significance of new product(s) in their industry --
Competitive advantage of new product(s) in their industry --
Product innovation in terms of unique or revolutionary technology
-- Product acceptance in the marketplace -- New product or
value-added services provided to customers -- Number of competitors
with similar product(s) "We are delighted and honored to be
recognized with the Frost & Sullivan Award," said Leo
Jolicoeur, @Road chief marketing officer. "This Award helps
validate the benefits and competitive advantages that @Road MRM
solutions can bring to the telco, cable and utilities industries.
Field technicians are among the most mobile workforces of any
industry. Everyday, they face increasing pressure to provide more
services -- better and faster -- to their customers. The @Road
Telco, Cable and Utilities Suite provides integrated, end-to-end
solutions that are designed to address the needs of a utility's
mobile operations and enables them to synchronize scheduling,
routing and services across all points of customer contact." Frost
& Sullivan estimates the total US addressable market for field
service technicians to be approximately 7 million in 2004, the
majority of which are in the utilities and business services
verticals. The utilities market, in particular, has long been a
vertical success story for MRM, with an estimated 20 percent of the
field workers in the utility industry using some form of wireless
data application. This penetration rate is expected to double by
2008 as utility companies increasingly recognize that although MRM
solutions are today considered competitive differentiators,
'tomorrow' they may be requirements. To stay competitive and retain
customer loyalty, many companies are empowering their field
technicians with the technology they need to better serve clients,
including the ability to up-sell and provision additional services
and features directly from a customer location. @Road leverages
established practices for capturing accurate service orders,
helping to maximize customer satisfaction and to optimize mobile
operations. Frost & Sullivan research indicates that utilities
companies that have integrated MRM solutions into their operations
are experiencing tangible increases in job completion rates, on
average of 15 - 20 percent per day. The @Road Telco, Cable and
Utilities Suite is part of the @Road Field Force Management
solution. Additionally, @Road offers a host of MRM solutions,
including Field Service Management and Asset Management, in
on-demand software delivery, on-premise and hybrid environments.
About Frost & Sullivan Frost & Sullivan, a global growth
consulting company, has been partnering with clients to support the
development of innovative strategies for more than 40 years. The
company's industry expertise integrates growth consulting, growth
partnership services, and corporate management training to identify
and develop opportunities. Frost & Sullivan serves an extensive
clientele that includes Global 1000 companies, emerging companies,
and the investment community by providing comprehensive industry
coverage that reflects a unique global perspective and combines
ongoing analysis of markets, technologies, econometrics, and
demographics. For more information, visit www.frost.com. About
@Road @Road, Inc. is a leading global provider of solutions
designed to automate the management of mobile resources and to
optimize the service delivery process for customers across a
variety of industries. By providing real-time Mobile Resource
Management infrastructure integrating wireless communications,
location-based technologies, transaction processing and the
Internet, @Road solutions are designed to provide a secure,
scalable, upgradeable, enterprise-class platform, and are offered
in on-demand software delivery, on-premise or hybrid environments
that seamlessly connect mobile workers in the field to real-time
corporate data. @Road provides Mobile Resource Management solutions
to approximately 160,000 subscribers and end users around the
world. The company is headquartered in Fremont, Calif., and has a
global presence with offices in North America, Europe and Asia. For
more information on @Road solutions, visit www.road.com. Except for
the historical information contained herein, the matters discussed
in this news release are forward-looking statements involving risks
and uncertainties that could cause actual results to differ
materially from those in such forward-looking statements. These
factors, risks and uncertainties include, but are not limited to,
customer acceptance of the @Road Telco, Cable and Utilities Suite
and other new solutions; the ability of @Road and its alliances to
market, sell and support @Road solutions; the dependence of @Road
on mobile data systems technology, wireless networks, network
infrastructure and positioning systems owned and controlled by
others; and general economic and political conditions. Further
information regarding these and other risks is included in the
@Road Report on Form 10-K dated March 15, 2005, in the @Road Report
on Form 10-Q dated August 9, 2005, and in its other filings with
the Securities and Exchange Commission. @Road is a registered
trademark of @Road, Inc. @Road GeoManager is a service mark of
@Road, Inc. All other product or service names mentioned herein are
the trademarks or service marks of their respective owners.
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