Northwestel Inc. Implements Docucorp's Comprehensive Billing Solution
05 April 2006 - 8:30PM
Business Wire
Docucorp International(R) (Nasdaq:DOCC), a leading provider of
Customer Communication Management (CCM) solutions, announced today
that Northwestel Inc. has implemented Docucorp's billing solution,
which includes robust archive capabilities. Billing is an integral
part of Docucorp's CCM solutions, which streamline enterprise-wide
processes and enable companies to maximize customer touch points,
while driving revenue and enhancing efficiencies. Docucorp's
billing solution provides utilities with the ability to speed bill
generation, while giving them the flexibility in bill presentment
to meet customer demands and market needs. "When selecting our bill
print solution, there were several important factors to consider.
We needed a solution that could integrate with our current billing
information system and enable our technical staff to aggregate
customer information from multiple sources, in multiple formats,"
said Ray Wells, Vice President Corporate, Northwestel Inc.
"Docucorp's solution helped us to easily design, archive and manage
the workflow of our bills and supporting communications, while
providing the flexibility to create data file outputs needed for
print, finish and distribution." "Docucorp's robust billing
solution included customized data acquisition tools, enabling
Northwestel to streamline their billing processes and shorten the
issuance time. Plus, the archival capabilities allow customer
service representatives to access essential customer information at
their fingertips, speeding customer response time," said Kerry K.
LeCrone, Senior Vice President, ASP, Docucorp International.
"Because of our flexible integration capabilities, Northwestel Inc.
was able to leverage their current printing and distribution
relationship in Canada." About Northwestel Inc. Northwestel
provides complete telecommunication solutions for the 110,000
residents of the Northwest Territories, Nunavut, Yukon and northern
British Columbia. The company's operations span nearly four million
square kilometers of the most remote and rugged areas of Canada.
Northwestel is wholly owned by Bell Canada. About Docucorp Docucorp
markets Customer Communication Management (CCM) solutions via a
portfolio of information software, business process outsourcing and
professional services, which enables companies to create, publish,
manage and archive complex, high-volume, personalized information
in-house or fully outsource to Docucorp. The company has an
installed base of more than 1,300 customers, including some of the
largest insurance, utility, financial services and health care
organizations. Headquartered in Dallas, Docucorp has facilities in
Atlanta; Silver Spring, Md.; Bedford, N.H., and London, as well as
an international presence in the Benelux, Switzerland, Central and
Eastern Europe, Middle East and Africa regions. Certain information
contained in this news release may include "forward-looking"
statements within the meaning of the Private Securities Litigation
Reform Act of 1995. All statements, other than historical facts,
included herein are forward-looking statements. These statements
involve risks and uncertainties, such as competition, technological
developments, loss of significant customers and the other factors
discussed in the Company's periodic reports filed with the
Securities and Exchange Commission, that could cause the Company's
actual results to differ materially from those expressed or implied
by these forward-looking statements. Docucorp is a registered
trademark of Docucorp International. (C) 2006 Docucorp
International. All Rights Reserved. Company, organization and
product names mentioned herein are trademarks or registered
trademarks of their respective owners. Docucorp and its symbol are
trademarks of Docucorp International.
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