Manhattan Associates Wins Overall Innovation of the Year Award by RetailTech Breakthrough
26 April 2024 - 10:30PM
Business Wire
Manhattan Associates Inc. (NASDAQ: MANH) today announced it has
been named the winner of the Overall Innovation of the Year
award by RetailTech Breakthrough. Amongst thousands of nominations,
Manhattan’s Fulfillment Experience Insights dashboard was
recognized as the retail innovation best suited to help retailers
succeed in today’s fast-transforming ecosystem.
Included in Manhattan Active® Omni, Fulfillment Experience
Insights is a new and unique analytical tool. The first and only
solution of its kind, this dashboard gives retailers a realtime and
continuous assessment of how their omnichannel fulfillment
performance stacks up against a large pool of peers and
competitors, and the industry at large. Retailers can now have a
single view of digital order fulfillment KPIs for their stores like
store pickup conversion, shorts and abandonment, time to fulfill
and more. This unique analytical capability provides detailed
insight into the experience a retailer is delivering for their
customers.
“The retail ecosystem is increasingly getting more complex and
there is a growing need for solutions that equip retailers with the
right business insights to help them succeed. Manhattan’s latest
Fulfillment Experience Insights offering is extremely impressive
and delivers on the requirements of the retail industry. This
unique offering is proof of Manhattan’s commitment to innovation
and we are proud to recognize them as winners in this category,”
added Bryan Vaughn, managing director of RetailTech Breakthrough
Awards.
“We are delighted that Manhattan is a winner in the Overall
Innovation of the Year category. This recognition is further
validation of Manhattan’s market leading innovation,” said Amy
Tennent, senior director of Product Management, Manhattan
Associates. “Our Fulfillment Insights dashboard is a complete game
changer for the retail industry. Retailers now have a starting
point to compare themselves to their peers which can help in
improving their agility, efficiency and ultimately, fulfillment
performance for their customers.”
“This solution gives deeper insights into all omnichannel
fulfillment methods such as percentage of digital orders that are
Buy Online Pickup in Store (BOPIS) which can help drive store
traffic, increase sales, enhance customer experience, decrease
shipping and handling costs, and reduces carbon footprint,” added
Tennent.
RetailTech Breakthrough is part of the Tech Breakthrough
organization, a leading global market intelligence and recognition
platform for companies in today’s most competitive technology
sectors. The mission of the annual RetailTech Breakthrough Awards
program is to honor excellence and recognize creativity, and
success of companies, technologies and products within the retail
technology sector.
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About Manhattan Associates
Manhattan Associates is a technology leader in supply chain and
omnichannel commerce. We unite information across the enterprise,
converging front-end sales with back-end supply chain execution.
Our software, platform technology and unmatched experience help
drive both top-line growth and bottom-line profitability for our
customers.
Manhattan Associates designs, builds and delivers leading edge
cloud and on-premises solutions so that across the store, through
your network or from your fulfillment center, you are ready to reap
the rewards of the omnichannel marketplace. For more information,
please visit www.manh.com.
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Devika Goel Manhattan Associates +1 470 435 1566
dgoel@manh.com
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