Insure.com Survey Reveals 2017's Best Life Insurance Companies
03 December 2016 - 6:45AM
Voya was ranked the best life insurance company in a new survey
released today by Insure.com.
Insure.com surveyed 1,690 customers of 15 leading life insurance
companies in the United States for its 2017 rankings of the best
companies for life insurance.
Respondents to the survey gave ratings based on insurance
company factors of value for price, customer service and likelihood
to recommend.
Policyholders were not asked about likelihood to renew or claims
process, as they were in our auto, home and health sections.
First place: Voya
- Overall score: 97.1
- Value for price: 4.75
- Customer service: 5
- Would recommend: 89%
Second place: State Farm Life Insurance
- Overall score: 92.5
- Value for price: 4.75
- Customer service: 4.75
- Would recommend: 87%
Third place: John Hancock Life Insurance
- Overall score: 90.4
- Value for price: 4.5
- Customer service: 4.5
- Would recommend: 89%
See scores and rankings for all 15 life insurance companies in
the survey.
Penny Gusner, consumer analyst for Insure.com, observes, "The
scoring factors for life insurance are different due to the
one-time nature of life insurance policies. This ups the ante in
each category, making each score worth more."
This year, the life insurance category is topped with financial
heavy hitters. Voya, formerly known as ING, and State Farm are both
Fortune 500 regulars, and John Hancock, which has offered life
insurance for over 150 years.
"The financial strength and reputation of your life insurance
company is critical," Gusner says, "as you want to be confident
that company will still be around in 30 or so years."
Insure.com's Best Life Insurance Company survey removes the
guesswork from finding the best companies in the industry. In one
easy view, you can compare ratings and decide from which companies
you'd like to request a quote.
For more details on the survey, including company scores and
rankings across categories, please see the full feature on
Insure.com.
Methodology Insure.com commissioned Op4G to
survey more than 1,690 insurance customers nationwide in June 2016.
The survey collected customer ratings for 15 leading companies in
the life category. Only current customers of the insurers on our
lists were surveyed, and the survey was not open to the general
public on the Insure.com website.
Life insurers were ranked according to a weighted 3-point
measurement of the following factors: customer service, value for
price and would recommend. Weighted measurements were derived from
surveyed policyholders' rank of prioritization of these
factors.
The A.M. Best ratings, discounts and coverage options noted in
the survey do not affect the scores, but are provided as a
supplementary resource. Insure.com makes these ratings freely
available via this site. The views and opinions expressed by users
do not reflect the views and opinions of Insure.com. Insure.com
expressly disclaims any and all liability in connection with the
ratings.
About Insure.com Insure.com provides a
comprehensive array of information on auto insurance, home
insurance, health insurance, and life insurance. The site offers an
extensive library of originally authored insurance articles and
decision-making tools that are not available from any other single
source, including its extensive car insurance discounts tool. For
more information, please visit QuinStreet.com.
Twitter: @InsureCom
CONTACT: Diana Dang
ddang@quinstreet.com
650.703.6349
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