Connexion Telematics Partners with Rackspace Technology to Improve Customer Journeys
18 April 2023 - 10:00AM
Rackspace Technology® (NASDAQ:
RXT), the leading end-to-end multicloud technology
solution company, today announced the results of its successful
partnership with Connexion Telematics (ASX: CXZ) (“Connexion”), a
world-class developer of enterprise Software as a Service solutions
for the global automotive industry.
Through the partnership, Rackspace Technology combined its
expertise with the world’s leading technologies to provide critical
support to Connexion’s software development team to not only
improve its observability pipeline but also its CICV pipeline. This
enabled Connexion to deploy its infrastructure’s code into its
production environment without manual intervention.
Headquartered in Melbourne, Australia, Connexion is known
for its OnTRAC and Connexion platforms. OnTRAC is used by
General Motors to manage the largest Courtesy Transportation
Program in the US, and the Connexion Platform is designed with
OEM-agnostic functionality. Their delivery model focuses on the
ongoing KPI monitoring of the initiatives taken to realise an
organisation’s strategic goals.
With the extremely tight employment market for cloud technology
architects and engineers, Connexion had difficulty replacing some
critical roles in their technical team and spent considerable time
searching the market to hire these roles in-house. After struggling
to find those resources Connexion reached out to their AWS team for
help on how to address this issue.
“We have a strong strategic position from which to build our
industry-leading B2B software platform with one in five dealerships
in the US already using our software and have ambitious plans to
grow our active userbase. However, we could not find the critical
technical talent to innovate at pace, allowing us to scale our
proprietary SaaS solutions,” said Tasso Koutsovasilis, COO of
Connexion Telematics.
“Rackspace Technology’s pod of experts came on board and became
an extension of our team, deploying our infrastructure’s code into
our production environment without manual intervention. Rackspace
Technology is not only helping us meet our technical goals, in a
timely manner, but they are also easy to work with. It’s a true
collaboration,” added Koutsovasilis.
“We performed a gap analysis and geared these recommendations
towards maintaining Connexion’s growth path and continuing to
maintain best practices,” said Martin Dubé, Vice President, Cloud
Asia Pacific & Japan at Rackspace Technology.
“The challenge was that they did not have observability of their
workflow from a logging and monitoring POV, so by using AWS X-ray
we were able to introduce some more fine-grained logging and
monitoring into their application. With regards to their CICV
pipeline, we used bit-bucket to integrate their code so they can
deploy their AWS infrastructure using Terraform. Together with
Rackspace Technology as an extension of the Connexion technical
team, they were able to improve their application and improve their
customers’ user journey.”
Since partnering, the Connexion technical team now has the
freedom and confidence, with a pod of experts stepping into
critical roles in their IT team, to work through project backlog,
streamline development processes, and create more automation.
Ultimately, maintaining and scaling its growth trajectory.
About Connexion Telematics LtdConnexion
Telematics Ltd is a developer and owner of Software
as a Service (SaaS) solutions for the global Automotive industry,
notably its OnTRAC and Connexion platforms. OnTRAC is used by
General Motors (GM) to manage the largest Courtesy Transportation
Program (CTP) in the US, and the Connexion Platform is designed
with OEM-agnostic functionality.
About Rackspace TechnologyRackspace
Technology is a leading end-to-end multicloud technology
services company. We can design, build and operate our customers’
cloud environments across all major technology platforms,
irrespective of technology stack or deployment model. We partner
with our customers at every stage of their cloud journey, enabling
them to modernise applications, build new products and adopt
innovative technologies.
Media ContactNatalie Silvapublicrelations@rackspace.com
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