Customers get more flights, more low fares, more rewards and
more to love; company to unveil co-branded Boeing 737-900ER today
featuring a special, one-time livery
Highlights of the combination:
-- An expanded route network with nearly 1,200 daily flights to
118 destinations across the United
States, Mexico,
Canada, Costa Rica and Cuba
-- More nonstop destinations served from the West Coast than any
airline
-- A global network of partner airlines that, together with
Alaska, fly to more than 800
destinations worldwide
-- New daily flights to Orlando,
Florida; Minneapolis; and
Orange County, California from its
San Francisco hub starting summer
2017 – service will be available for sale Dec. 21.
-- Starting Dec. 19, Virgin
America Elevate members and Alaska Airlines Mileage Plan members
can earn rewards on each other's flights; elite members will
receive priority check-in and priority boarding on each other's
flights
-- Starting Dec. 19, customers can
purchase Virgin America tickets at alaskaair.com
-- A fuel efficient fleet of 286 aircraft with an average age of
8.1 years, the youngest of the top five U.S. airlines
-- Corporate headquarters in Seattle
-- Hubs in Seattle,
Portland, Anchorage, San Francisco and Los Angeles – the most West Coast hubs of any
airline
SAN FRANCISCO, Dec. 14, 2016 /PRNewswire/ -- Alaska Air Group
Inc. (NYSE: ALK) today announced it has closed its acquisition of
Virgin America (NASDAQ: VA). The definitive merger agreement, which
was signed in April and approved by Virgin America shareholders in
July, brings together two of the country's favorite airlines into a
unified force that will provide an attractive alternative to the
"Big 4" airlines that currently control 84 percent of the domestic
market. Alaska Airlines and Virgin America will spend the next year
working to secure Federal Aviation Administration (FAA)
certification to allow the two airlines to operate as a single
carrier (with regional sister carrier Horizon Air remaining on its
own separate operating certificate).
"Alaska Airlines and Virgin America are different airlines, but
we believe different works – and we're confident fliers will
agree," said Brad Tilden, CEO of
Alaska Air Group. "Together, we'll offer more flights, with low
fares, more rewards and more for customers to love, as we continue
to offer a distinctive travel experience. The two airlines may look
different, but our core customer and employee focus is very much
the same."
Today, Alaska Air Group boasts nearly 1,200 daily flights to 118
destinations, the most seats on flights from the West Coast and
more than $7 billion annual revenues.
Alaska Air Group will continue to provide customers the low fares,
unmatched reliability and award-winning service they've come to
enjoy, while offering a convenient schedule of flights to even more
of the places they want to fly. Soon Virgin
America customers will have access to a route network that
offers six times more daily flights than before.
"This partnership is positive for California air travel consumers and
demonstrates an investment in our state," said Gavin Newsom, Lieutenant Governor of
California. "Both airlines boast a
strong history, and we look forward to seeing their innovative
spirit magnified with their global international network of partner
airlines."
The combination expands service and provides more frequent
connections to international airline partners in thriving
technology markets in the Bay
Area, Los Angeles and
Seattle. Together, the airlines
offer 289 daily flights to 52 destinations from California, including 113 daily nonstop
flights to 32 destinations from three Bay
Area airports and 105 daily nonstop flights to 37
destinations from four Los Angeles
area airports.
In addition, the combination opens up growth opportunities in
important East Coast business markets by increasing Alaska Air
Group's access to high-demand airports like Ronald Reagan
Washington National Airport and the three primary New York City-area airports: John F.
Kennedy International Airport,
LaGuardia Airport and Newark Liberty International Airport.
The company also announced new flights from its San Francisco hub to Orlando (daily), Minneapolis (twice
daily) and Orange County,
California (four times daily) beginning in the summer of 2017.
Schedule and availability will be announced Dec. 21.
The customer experience
Alaska has long been an
industry leader in both customer satisfaction and performance.
Customers can expect operational and customer service excellence to
continue throughout the integration with Virgin America.
Alaska has ranked "Highest in
Customer Satisfaction Among Traditional Carriers in North America, Nine Years in a Row" in the
J.D. Power 2016 North America Airline Satisfaction Study, the No. 1
spot in the Wall Street Journal's annual Middle Seat Scorecard for
the past three years, and has been named the No. 1 on-time major
North American carrier by FlightStats for six years in a row.
To celebrate the airlines' combined nearly 1,200 daily flights,
the company will give away 1,200 round-trip flights starting today.
Customers may enter the contest at
twogether.differentworks.com.
For customers with future travel already booked on Alaska
Airlines or Virgin America, business continues as usual. Learn more
about what the merger means for customers at
differentworks.com.
Expanded benefits with Alaska Mileage Plan
Starting Monday, December 19,
Mileage Plan members will be able to earn miles on Virgin America
flights, and Virgin America Elevate members will be able to earn
points on Alaska Airlines flights. Both airlines' elite members
will receive priority check-in and priority boarding on each
other's flights.
Additionally, starting Dec.19, customers will be able to
purchase Virgin America tickets at alaskaair.com. Tickets will
continue to be available for sale at virginamerica.com for the
immediate future.
Beginning January 9, Virgin
America Elevate members will be invited by Alaska Airlines to
activate new Mileage Plan accounts. This will allow them to also
earn Mileage Plan miles when flying with Alaska and any of Alaska's Global Partners to over 800
destinations worldwide. Alaska Global Partners account for 44
percent of all international airline seats flown to and from the
U.S. – more than any of the big three airline alliances – and offer
more than three times the worldwide destinations that Virgin
America frequent fliers currently have access to.
"Beginning Monday, Virgin America Elevate members and Alaska
Airlines Mileage Plan members will enjoy reciprocal rewards earning
across each other's networks," said Tilden. "We plan to make this
the most customer-friendly merger ever, and we will have much more
to announce over the coming weeks."
Members of Alaska's
award-winning Mileage Plan program enjoy:
- The country's top-ranked airline loyalty program. Alaska
Airlines Mileage Plan has been named the No. 1 airline rewards
program two years in a row by U.S. News & World Report, and
ranked "Highest in Customer Satisfaction with Airline Loyalty
Rewards Programs, Three Years in a Row" in the J.D. Power 2016
Airline Loyalty Rewards Program Satisfaction Report
- The ability to earn miles based on distance flown on
Alaska, not just dollars
spent
- Access to over 800 worldwide destinations with Alaska and Alaska's Global Partners
- Generous award travel availability
- A faster path to elite status compared to other airline loyalty
programs, with benefits including:
- Complimentary seat upgrades
- Waived change fees for MVP Gold and MVP Gold 75K
- Free checked bags
- Priority check-in and boarding
- Express security for MVP Gold and MVP Gold 75K
- The option to apply for a popular credit card that offers
cardholders one mile earned for every dollar spent on purchases,
triple miles on Alaska Airlines purchases, a 30,000-mile new
cardholder bonus after qualifying spend, an annual companion fare
offer from $121 ($99 plus taxes and fees starting from
$22), a free checked bag on every
flight and no foreign transaction fees
The future of the Virgin America brand
No decisions regarding the Virgin America brand have been made.
Alaska plans to continue to
operate the Virgin America fleet with its current name and product
for a period of time while it conducts extensive customer research
to understand what fliers value the most. Virgin America will
continue to fly under its brand with no immediate changes to the
onboard product or experience.
"We appreciate that there is great interest in the future of the
Virgin America brand among customers and employees alike," said
Tilden. "This is a big decision and one that deserves months of
thoughtful and thorough analysis. We plan to make a decision about
the Virgin America brand early next year."
An employee-centered approach
"Culture has been a real challenge in many mergers, so we're
working to do things differently," said Ben
Minicucci, Alaska's
president and COO who will also become CEO of Virgin America today.
"We are being very thoughtful about culture and are working to
create an environment that reflects who we are and where we've
been, that also enables us to work together, be bold, and succeed
in a rapidly evolving industry."
Learn more about Alaska's
approach to merging two cultures at blog.alaskaair.com.
To celebrate the merger of two beloved West Coast airlines,
Alaska leaders will join employees
from Virgin America, Alaska Airlines and Horizon Air later this
morning at San Francisco
International Airport for the unveiling of a co-branded Boeing 737
featuring a special, one-time livery painted in shimmering red,
purple and blue. The aircraft features the slogan "More to love"
and will fly throughout Alaska Airlines' route network starting
today, in celebration of the increased customer benefits of the
combination.
Leadership
The combined company will be led by Alaska Air Group CEO Tilden.
Ben Minicucci will serve as chief
executive officer of Virgin America in addition to his role as
chief operating officer and president of Alaska Airlines.
Peter Hunt, previously Virgin
America senior vice president and chief financial officer, will
serve as president of the Virgin America subsidiary, reporting to
Minicucci. Hunt will be based in the company's Burlingame, California regional headquarters.
Both Minicucci and Hunt's positions are effective today, and remain
in effect until the airlines obtain a single operating certificate
from the FAA, expected in early 2018.
|
Alaska
Airlines
|
Virgin
America
|
Combined
|
Daily
flights
|
990
|
197
|
1,187
|
Destinations
|
116
|
24
|
118*
|
Fleet
|
223
|
63
|
286
|
Employees
|
15,600
|
3,200
|
18,800
|
Customers
|
32 million
|
8 million
|
40 million
|
Revenue (LTM
3Q16)
|
$5.8
billion
|
$1.6
billion
|
$7.4
billion
|
*Some overlap exists between the two airlines
Microsite and multimedia assets
Additional details about the transaction, including multimedia
assets, are available at differentworks.com and
alaskaair.com/newsroom and include:
- Customer FAQs
- A short video celebrating the concept of "different works"
- A blog post on the concept of "different works"
- A blog post with Minicucci's take on combining the culture of
two beloved airlines
- High-resolution, broadcast quality b-roll footage and images of
the two airlines and the new, co-branded 737
- Information for investors is available at this link
Additional assets will be posted at alaskaair.com/newsroom by
4 p.m. Pacific Time and includes
high-resolution, broadcast quality b-roll footage and images of
today's media event.
About Alaska Airlines
Alaska Airlines, together with its regional partners, flies 32
million customers a year to more than 110 cities with an average of
970 daily flights throughout the United
States, Canada,
Costa Rica, Mexico and soon Cuba. With Alaska's global airline partners, customers
can earn and redeem miles to more than 800 destinations worldwide.
Onboard, customers are invited to make the most of their flight
with amenities like power outlets at every seat, streaming
entertainment direct to their device, Wi-Fi and an inspired food
and beverage selection featured on most flights. Alaska Airlines
ranked "Highest in Customer Satisfaction Among Traditional Carriers
in North America" in the J.D.
Power North American Airline Satisfaction Study for nine
consecutive years from 2008 to 2016. Alaska Airlines Mileage Plan
also ranked "Highest in Customer Satisfaction with Airline Loyalty
Rewards Programs" in the J.D. Power Airline Loyalty/Rewards Program
Satisfaction Report for the last three consecutive years. Alaska
Airlines is a subsidiary of Alaska Air Group (NYSE: ALK). Learn
more on the airline's newsroom, blog, alaskaair.com, @AlaskaAir,
facebook.com/alaskaairlines and
linkedin.com/company/alaska-airlines.
About Virgin America
Known for its mood-lit cabins, three beautifully designed
classes of service and innovative fleetwide amenities — like
touch-screen personal entertainment, WiFi and power outlets at
every seat, Virgin America has built a loyal following of flyers
and earned a host of awards since launching in 2007 — including
being named the "Best U.S. Airline" in Condé Nast
Traveler's Readers' Choice Awards and "Best Domestic
Airline" in Travel + Leisure's World's Best Awards
for the past nine consecutive years. For
more: www.virginamerica.com
Cautionary Statement Regarding Forward-Looking
Statements
This communication contains forward-looking information about
Alaska Airlines and the merger with Virgin America. Forward-looking
statements are statements that are not historical facts. These
statements can be identified by the use of forward-looking
terminology such as "believe," "expect," "may," "likely," "should,"
"project," "could," "plan," "goal," "potential," "pro forma,"
"seek," "estimate," "intend" or "anticipate" or the negative
thereof, and may include discussions of strategy, financial
projections, guidance and estimates (including their underlying
assumptions), statements regarding plans, objectives, expectations
or consequences of the merger and statements about the future
performance, operations, products and services of Alaska Airlines
and/or Virgin America. Alaska Airlines cautions readers not to
place undue reliance on these statements. These forward-looking
statements are subject to a variety of risks and uncertainties.
Consequently, actual results and experience may differ materially
from those contained in any forward-looking statements. Such risks
and uncertainties include: risks inherent in the achievement of
anticipated synergies and the timing thereof; risks related to the
disruption of the merger to Virgin America and its management; the
effect of the merger on Virgin America's ability to retain and hire
key personnel and maintain relationships with suppliers and other
third parties; labor costs and relations, general economic
conditions, increases in operating costs including fuel, inability
to meet cost reduction goals, an aircraft accident, and changes in
laws and regulations. These risks and others are described in
greater detail in Alaska Air Group's SEC filings, including its
Annual Report on Form 10-K for the fiscal year ended Dec. 31, 2015, as well as in other documents
filed by Alaska Air Group with the SEC after the date thereof.
Alaska Air Group makes no commitment to revise or update any
forward-looking statements in order to reflect events or
circumstances occurring or existing after the date any
forward-looking statement is made.
* Alaska Airlines received the highest numerical score in the
J.D. Power 2014-2016 Airline Loyalty Rewards Program Satisfaction
Report. 2016 Report based on 3,073 total responses evaluating 7
programs, and measures the experience and perceptions of members
who were surveyed March 2015. Your
experiences may vary. Visit jdpower.com
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SOURCE Alaska Air Group Inc.