SAN JOSE, Calif., July 21, 2021 /PRNewswire/ -- Arlo
Technologies, Inc. (NYSE: ARLO), a leading smart home security
brand, today announced its new AI-based subscription service plans
with the introduction of Arlo Secure and Secure Plus. The premium
services boast support for unlimited household security devices,
along with advanced AI object detection, and smarter, more
interactive notifications. Additionally, the new 24/7, one-touch
Emergency Response is available with the Secure Plus plan, enabling
Arlo users to directly dispatch first responders during an
emergency for quicker action.
![On the Arlo Secure Plus plan, Users can rapidly and directly dispatch fire, police, or medical responders to the camera’s location, all with one touch. On the Arlo Secure Plus plan, Users can rapidly and directly dispatch fire, police, or medical responders to the camera’s location, all with one touch.](https://mma.prnewswire.com/media/1578683/Emergency_Response.jpg)
In the event of an emergency when every second counts, thanks to
Arlo's new Emergency Response service, with one touch, customers
can rapidly send fire, police or medical responders to a
camera's location. This eliminates the need to physically talk to a
dispatcher, saving precious time so users can stay focused on
managing the emergency or getting back to their home. Agents will
share critical information input by customers into the Arlo App,
enabling emergency personnel to better prepare while en route.
Users will receive updates from Arlo Emergency Response agents via
their preferred method of communication, through SMS messaging, or
a voice call.
"The unveil of the Arlo Secure and Arlo Secure Plus represent
Arlo's commitment to enhanced emergency support and customer
feedback, delivering complete peace of mind at a greater value,"
says Tejas Shah, Senior Vice
President of Product and Chief Intelligence Officer at Arlo
Technologies, Inc. "Our users wanted easy-to-understand
subscription options to help them protect their homes and loved
ones, and we listened."
Arlo Secure plans start at $9.99 a
month to support unlimited security devices in the home.
Alternatively, Arlo Secure Plus not only supports all household
cameras, but also increases video recording quality up to
4K for supported devices and includes
the Emergency Response feature for $14.99 a month. For customers with a single
device, Arlo offers a $2.99 a month
option.
Features of the Arlo Secure subscriptions include:
- Emergency Response (Arlo Secure Plus) – With one
touch, dispatch fire, police, or medical responders to the
camera's location. If directed by the user, Arlo's Emergency
Response team can also provide critical location information
to responders en route to better prepare them, such as gate codes,
medical conditions of family members, and pet details.
- 2K (Arlo Secure) and
4K (Arlo Secure Plus) Cloud-based
Video Recording – View 30 days of recordings securely
stored on Arlo's SmartCloud platform, for ultimate peace of mind
and protection even if the device is damaged or stolen in a
break-in, storm or other physical incident.
- Unlimited Cameras – Users can enjoy Arlo Secure
service for all cameras in their home with one all-encompassing
plan. Add new Arlo cameras for no additional charge.
- Advanced Object Detection – Arlo processes and filters
50 million events each day through advanced object detection backed
by visual artificial intelligence, allowing for better recognition
of people, packages, vehicles, and animals to add key context to
notifications and reduce unwanted alerts.
- Smart Interactive Notifications – Users can take
quicker action by responding to rich notifications or viewing an
animated preview of a notification video through the lock screen on
their smartphone.
- Smoke and CO Alarm Detection – Get notified when
the camera hears a smoke or CO alarm triggered.
- Cloud-based Activity Zones – Users can reduce
unwanted notifications by highlighting specific areas on their
property where they want motion to be detected.
- Call a Friend – Customers can instantly call a friend
through the Arlo App from their notification screen with one
tap.
- 24/7 Priority Support – Subscribers get priority
technical support through the in-app Help Center with omni-channel
access to phone, chat, Community or self-help articles.
Starting July 21, Arlo hardware
purchases will ship with a three-month free trial of Arlo Secure
Plus features.2 For more information on the full range
of Arlo smart home security products and services,
visit www.arlo.com/en-us/arlosecure.html.
About Arlo Technologies, Inc.
Arlo is the
award-winning, industry leader that is transforming the way people
experience the connected lifestyle. Arlo's deep expertise in
product design, wireless connectivity, cloud infrastructure and
cutting-edge AI capabilities focuses on delivering a seamless,
smart home experience for Arlo users that is easy to setup and
interact with every day. The company's cloud-based platform
provides users with visibility, insight and a powerful means to
help protect and connect in real-time with the people and things
that matter most, from any location with a Wi-Fi or a cellular
connection. To date, Arlo has launched several categories of
award-winning smart connected devices, including wire-free smart
Wi-Fi and LTE-enabled security cameras, audio and video doorbells,
and a floodlight.
With a mission to bring users peace of mind, Arlo is as
passionate about protecting user privacy as it is about
safeguarding homes and families. Arlo is committed to supporting
industry standards for data protection designed to keep users'
personal information private and in their control. Arlo does not
monetize personal data. Arlo provides enhanced controls for user
data, supports privacy legislation, keeps user data safely secure,
and puts security at the forefront of company culture
Safe Harbor Statement under the Private Securities Litigation
Reform Act of 1995:
This press release contains
forward-looking statements within the meaning of the U.S. Private
Securities Litigation Reform Act of 1995. The words "anticipate,"
"expect," "believe," "will," "may," "should," "estimate,"
"project," "outlook," "forecast" or other similar words are used to
identify such forward-looking statements. However, the absence of
these words does not mean that the statements are not
forward-looking. The forward-looking statements represent Arlo
Technologies, Inc.'s expectations or beliefs concerning future
events based on information available at the time such statements
were made and include statements regarding Arlo cameras, Arlo video
doorbells, Arlo Secure and future Arlo products. These statements
are based on management's current expectations and are subject to
certain risks and uncertainties, including the following: future
demand for the Company's products may be lower than anticipated;
consumers may choose not to adopt the Company's new product
offerings or adopt competing products; and product performance may
be adversely affected by real world operating conditions. Further,
certain forward-looking statements are based on assumptions as to
future events that may not prove to be accurate. Therefore, actual
outcomes and results may differ materially from what is expressed
or forecast in such forward-looking statements. Further information
on potential risk factors that could affect Arlo and its business
are detailed in the Company's periodic filings with the Securities
and Exchange Commission, including, but not limited to, those risk
factors described in the Company's Annual Report on Form 10-K for
the year ending December 31, 2020 and
Quarterly Report on Form 10-Q for the fiscal quarter ended
March 27, 2021. Given these
circumstances, you should not place undue reliance on these
forward-looking statements. Arlo undertakes no obligation to
release publicly any revisions to any forward-looking statements
contained herein to reflect events or circumstances after the date
hereof or to reflect the occurrence of unanticipated events.
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1 This
statement is based on the competitive landscape for home security
systems in July 2021.
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2
Beginning July 21, 2021, Arlo Smart subscription plans will no
longer be available for purchase. Instead, Arlo Secure plans will
be available to Arlo customers.
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SOURCE Arlo Technologies, Inc.