SCE Launches Customer Enrollment Drive for Medical Baseline Program
28 April 2021 - 3:29AM
Business Wire
Customers Who Rely on Power for Medical
Needs Will Get More Electricity at the Lowest Price
Southern California Edison is encouraging more eligible
customers to take part in the utility’s Medical Baseline program,
which can provide more resiliency and support, especially during
critical times.
The program supports customers who rely on power for medical
needs by delivering additional electricity at the lowest price per
day, which can help them save on their overall energy bill. It
covers a variety of devices and equipment requiring power that help
customers thrive, including but not limited to, power wheelchairs
and scooters, respirators, breathing machines and dialysis
machines.
“SCE understands that these are difficult times and wants to
continue to support our customers in whatever way we can,” said
Nicole Howard, SCE’s vice president of Customer Programs and
Services. “We are doing more outreach to our customers, so they
have the resources they need to stay resilient, including
information on how those who are eligible can sign up for the
Medical Baseline program.”
Due to the COVID-19 pandemic, SCE has made it simpler for
customers to qualify for the program online until June 30.
Additionally, those who are currently enrolled do not need to
recertify with their medical professional's signature for another
year from their original 2020 due date. This program does not have
an income qualification.
Customers who may be eligible for the Medical Baseline
program:
- Rely on medical devices and equipment vital for life or to
restore crucial physical function, including mobility
- Are temperature sensitive and require air conditioning
- Have a life-threatening illness, compromised immune system or
other conditions requiring heat and/or cooling
Medical Baseline program customers who are enrolled in an
income-qualified program, such as the California Alternate Rates
for Energy (CARE) or Family Electric Rate Assistance (FERA)
programs, and live in a high fire risk area are also now eligible
for the Critical Care Backup Battery Program, which provides a
free, portable backup battery along with accompanying solar panel
for additional charging, delivered and assembled for them at no
cost.
"All Californians need to be prepared for potential outages,
whether due to an earthquake, windstorm or a Public Safety Power
Shutoff event,” Howard said. “Enrolling in our programs and
services, such as Medical Baseline and Critical Care Backup
Battery, is one of the first steps customers can take to get
prepared.”
For more information on how to apply for the Medical Baseline
program, visit sce.com/medicalbaseline, which is available in 19
languages, including Spanish, Korean, Chinese, Vietnamese and
Tagalog. Customers can also call SCE at 1-800-655-4555 to find out
if they are eligible and during the application process for
assistance.
For customers who do not qualify for these programs, SCE offers
rebates and incentives for portable power solutions, generators for
those living in high fire risk areas who rely on an electric well
water pump and whole house battery storage systems. For more
information, visit sce.com/customerresources.
For more information, visit newsroom.edison.com or
energized.edison.com or connect with SCE on Twitter (@SCE),
Instagram (@SCE) and Facebook.
About Southern California Edison
An Edison International (NYSE: EIX) company, Southern California
Edison is one of the nation’s largest electric utilities, serving a
population of approximately 15 million via 5 million customer
accounts in a 50,000-square-mile service area within Central,
Coastal and Southern California.
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Media Contact: Denise Luu, (626) 302-2255
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