Yuba County, California, Improves Electronic Permitting Process and Citizen Engagement with Tyler Technologies
19 October 2022 - 12:17AM
Business Wire
Tyler’s Enterprise Permitting & Licensing
solution brings improvements to residents and county staff
Tyler Technologies, Inc. (NYSE: TYL) announced that Yuba County,
California, has successfully gone live with Tyler’s Enterprise
Permitting & Licensing solution following an on-time and
under-budget implementation.
“Going live with Tyler’s software has already brought many
improvements to our county’s permitting process, including more
streamlined communication and the ability to respond much quicker
to customer requests,” said Steve Oehler, business systems analyst,
Yuba County. “With an improved online system and new
customer-facing portal, there is no need for an individual to get
in his or her car and drive down to the county office anymore to
request and receive a permit. We are so excited to bring this
capability to our constituents and know they will find it valuable
for various projects that require a permit.”
Tyler’s Enterprise Permitting & Licensing solution
automates, connects, and streamlines all of Yuba County’s critical
processes, including workflow, management, inspection, enforcement,
and electronic plan review. The most significant improvements have
positively impacted constituents who apply for permits, but the
county’s staff have realized benefits, as well. With the software,
constituents have access to a unique log-in and dashboard where
they can easily request permits for projects such as building or
commercial residential, electrical, plumbing, public works, and
more. Once information is submitted, the customer can keep track of
all activity related to the project, including inspection and plan
reviews.
For county staff, they can immediately see information once it’s
been entered by a customer and can process the request much quicker
than before. Having the permit request in a digital environment
that integrates seamlessly with the back office also allows for
easy communication between the customer and field inspectors, who
use tablets to communicate inspection status in real time.
“We are pleased to help Yuba County improve its permitting
processes, which will not only make it easier for residents to
apply for permits, but it will also streamline processes for
staff,” said Greg Savard, general manager of Tyler’s Civic Services
business unit. “Moving from a siloed, manual workflow to a fully
integrated electronic process is an exciting transition, and we’re
glad to support Yuba County in this implementation.”
Yuba County is one of California’s original counties, formed in
1850. It is located in north central California and has a
population of roughly 83,000.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and
technology services to the public sector. Tyler's end-to-end
solutions empower local, state, and federal government entities to
operate more efficiently and connect more transparently with their
constituents and with each other. By connecting data and processes
across disparate systems, Tyler's solutions are transforming how
clients gain actionable insights that solve problems in their
communities. Tyler has more than 37,000 successful installations
across more than 12,000 locations, with clients in all 50 states,
Canada, the Caribbean, Australia, and other international
locations. Tyler has been recognized numerous times for growth and
innovation, including Government Technology's GovTech 100 list and
Forbes' "Most Innovative Growth Companies" list. More information
about Tyler Technologies, an S&P 500 company headquartered in
Plano, Texas, can be found at tylertech.com.
#TYL_General
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Jennifer Kepler Tyler Technologies 972.713.3770
Media.team@tylertech.com
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