OTTAWA, ON, Sept. 16, 2020 /CNW/ - Intouch Insight Ltd.
("Intouch" or the "Company") (TSXV: INX) (OTCQB: INXSF)
today announced that it has developed a version of its audit
capability that allows companies to ensure compliance with
regulatory as well as certain operating standards while avoiding
additional physical proximity for their employees. These
virtual audit services are offered through Intouch as well as
through its GCS Field Research brand which primarily handles
regulatory audits including those around the Prescription Drug
Marketing Act ("PDMA").
"As it became apparent that COVID-19 was presenting long term
changes to the landscape, we began to develop alternative ways we
could assist our customers who were the most affected. Being
able to enhance our technical offering to perform virtual audits
became top priority. We determined what functionality needed to be
developed as well as what tools were currently available and
created a plan to support our partners with their critical audit
needs in a safe and remote fashion," said Cameron Watt, President and CEO.
"The best example of an application for our new capabilities is
in performing PDMA audits. These audits allow pharmaceutical
companies to adhere to regulatory requirements and are often
performed in the homes of sales representatives. With social
distancing and household bubbles becoming the norm we had to bring
an alternative to achieve these audits without physical interaction
while still adhering to the strict guidelines of these important
audit activities. Today we have a game changing way for the
audit to be performed virtually including a real-time signature
from the sales representative and the auditor validating the final
results," said Watt.
"I am pleased to share that the product was swiftly adopted by
customers including the transition of a current program with a
fortune 100 North American pharmaceutical company. We remain
committed to continued innovation as we navigate the ever changing
landscape and look forward to making our virtual offerings broadly
available," said Watt.
About Intouch Insight
Intouch Insight (TSXV: INX)
(OTCQB: INXSF) offers a complete portfolio of customer experience
management (CEM) products and services that help global brands
delight their customers, strengthen brand reputation and improve
financial performance. Through its flagship SaaS product,
LiaCXTM, Intouch helps clients collect and centralize
data from multiple customer touch points, gives them actionable,
real-time insights, and provides them with the tools to
continuously improve customer experience. Founded in 1992, Intouch
is trusted by over 300 of North
America's most-loved brands for their customer experience
management, survey, mystery shopping, mobile forms, operational and
compliance audits, and event marketing automation solutions. For
more information, visit intouchinsight.com.
Certain statements included in this news release, including
those relating to the Company's proposed
transaction, future revenues and expansion,
contain forward-looking statements, which by their
nature are necessarily subject to risks and uncertainties and other
factors that may cause actual results, performance or achievements
of the Company to be materially different from any future results,
performance or achievements expressed or implied by such
forward-looking statements. Such statements reflect the
Company's current views with respect to
expectations, estimates, future events, and are based on
information currently available to the Company and on hypotheses
which it considers to be reasonable; however, management warns the
reader that hypotheses relative to future events which are beyond
the control of management could prove to be false, given that they
are subject to certain risks and uncertainties. The Company does
not undertake any obligation to update or release any revisions to
these forward-looking statements to reflect events or circumstances
after the date of this presentation or to reflect the occurrence of
unanticipated events, except as required by law.
Neither TSX Venture Exchange nor its Regulation Services
Provider (as that term is defined in policies of the TSX Venture
Exchange) accept responsibility for the adequacy or accuracy
of this release.
SOURCE Intouch Insight Ltd.