SYDNEY, Nov. 17, 2011 /PRNewswire/ -- NetSuite Inc.
(NYSE: N), the industry's leading provider of cloud-based
financials / ERP software suites, today announced that Empired Ltd.
(ASX:EPD), a nationwide IT services provider, went live on NetSuite
OneWorld Services Resource Planning (SRP) to better manage
its core services business operations. With NetSuite OneWorld
SRP, Empired is able to operationally manage the full customer
business lifecycle from customer engagement management (including
competitive tender management), resource planning and scheduling,
project management (including logistic and financial project
management), invoice generation, ongoing customer relationship
management and ecommerce for customers ordering additional products
and services. The system also provides Empired with full financial
reporting.
NetSuite OneWorld SRP replaced Empired's six software systems,
including Salesforce.com, QuickBooks, Replicon Timesheets and
Scheduling, as well as in-house built systems for financial
forecasting and project management. The manual integration of these
solutions failed to provide Empired with real-time visibility of
its resource capacity, business performance and profitability,
hindering the company's ability to react to changes within the
business and scale rapidly.
Empired selected NetSuite OneWorld SRP over Oracle, SAP and
Microsoft solutions, after a year long investigation of CRM, ERP
and financial software solutions specifically tailored to
professional services organisations. As a cloud solution, NetSuite
OneWorld SRP's ease of use, simpler and shorter installation
process, and significantly reduced market-entry and maintenance
costs, made it the clear winner for Empired.
Empired's timely transition to NetSuite OneWorld SRP is now
supporting the 200-strong IT services firm's continued growth, with
current plans for national expansion into the Sydney and Brisbane markets over the next two years,
beyond its Perth headquarters and
Melbourne office.
NetSuite's SuiteCloud development platform provides flexible and
powerful customisation capabilities, allowing Empired to easily
adapt NetSuite to meet its business needs. "NetSuite OneWorld SRP
offered one solution that is extremely well tailored to
professional services organisations like ours. What little
customisation was required, we could do in-house with a small
amount of training, as opposed to hiring a software engineer or
developer to do it," said Mark
Waller, chief financial officer for Empired Ltd.
Discussing the complexity of Empired's previous processes, Mr.
Waller said: "We were limited by how many projects our consultants
and project managers could work on because of the considerable time
it took to consolidate and check data housed in separate software
systems. Resources too were often underutilised as we lacked
the visibility to quickly see when and where resources might be
available."
"NetSuite OneWorld SRP gives Empired a fully integrated solution
that takes us from customer opportunity management through project
management to invoice payment, with the appropriate reporting and
dashboards throughout the lengthy process," added Mr. Waller. "And
the business lifecycle management tool and resource planning
capability can help us take advantage of emerging market growth
opportunities."
"As Empired prepares to continue its national expansion, we're
thrilled it chose NetSuite OneWorld SRP to help power that growth,"
said Mark Troselj, managing director of APAC for NetSuite. "By
switching to one centralised, modern cloud-based system, Empired
now has a tool to see in real-time how every aspect of its business
is performing and where opportunities lie. This knowledge clears up
the blind spots multiple software systems create and is critical in
enabling Empired to maximise its growth opportunities in today's
competitive market."
Follow NetSuite's Cloud blog, NetSuite's Facebook page and
@NetSuiteAPAC Twitter handle for real-time updates.
For more information about NetSuite, please visit
www.netsuite.com.
(Logo:
http://photos.prnewswire.com/prnh/20090924/SF81218LOGO-b)
SOURCE NetSuite Inc.
