American Express Reports Record First Quarter Net Income of $692 Million 
                                        
  Results Reflect Solid Growth in Cardmember Spending and Lending as well as 
                            Strong Credit Quality 
 
    NEW YORK, April 25 -- American Express Company  
today reported record first quarter net income of $692 million, up 12 percent 
from $618 million a year ago.  Diluted earnings per share (EPS) rose to $0.53, 
up 15 percent from $0.46 a year ago. 
 
                                        
               (Dollars in millions, except per share amounts) 
 
                                         Quarters Ended     Percentage 
                                            March 31         Inc/(Dec)  
                                       2003            2002                  
      
    Net Income                         $692            $618           12%  
      
    Revenues                         $6,023          $5,759            5%  
      
    Per Share Net Income                     
      Basic                          $ 0.53          $ 0.47           13%  
      Diluted                        $ 0.53          $ 0.46           15%  
      
    Average Common Shares  
     Outstanding                              
      Basic                           1,297           1,325          (2%)  
      Diluted                         1,305           1,335          (2%)  
      
    Return on Average Equity*         20.7%           11.5%           --  
  
    *Computed on a trailing 12-month basis. 
 
    The company's return on equity was 20.7 percent. 
    Revenues on a GAAP basis totaled $6.0 billion, up five percent from $5.8 
billion a year ago.  A 10 percent rise in spending on American Express cards 
and a similar increase in cardmember lending balances more than offset the 
impact of weak financial markets on revenues at American Express Financial 
Advisors (AEFA).   
    Consolidated expenses on a GAAP basis totaled $5.0 billion, up three 
percent from $4.9 billion a year ago.  This increase reflects in part higher 
cardmember loyalty expenses and increased card marketing programs.  The 
increase was partially offset by a lower provision for losses, reflecting 
further improvement in credit quality as well as the benefit of lower interest 
rates. 
    "Despite a severe slowdown in the travel sector, continued pressure on 
corporate cardmember spending and weak financial markets, we generated our 
highest-ever first quarter earnings," said Kenneth I. Chenault, Chairman and 
CEO.   
    "The results for the quarter illustrated some of the fundamental changes 
we've been making over the last two years to adapt our business to a more 
difficult economic environment.  Key factors included: 
      
     -- Higher cardmember revenues from retail and everyday spending, which   
        offset weakness in our traditional travel and entertainment sector. 
         
     -- Growth in the cardmember lending portfolio, which provided a strong     
        complement to our traditional charge card business. 
 
     -- Expanded rewards programs, which helped to strengthen cardmember    
        loyalty and distinguish our products from the competition.  
 
     -- Our strong risk management capability, which contributed to  
        industry-leading credit indicators in the card business. 
 
     -- Re-engineering programs, which helped lower our expenses and gave us  
        the flexibility to re-invest these savings in business-building  
        initiatives. 
 
     -- The shift from the corporate to consumer market, which is producing  
        stronger and more consistent results at American Express Bank (AEB). 
 
     -- An improved risk profile, stronger investment performance and tighter  
        expense control, which are helping AEFA through prolonged market  
        weakness and setting the foundation for a turnaround when conditions  
        improve." 
 
    Mr. Chenault added, "Despite some specific areas of weakness, we are 
seeing good overall momentum in our business. Fortunately, we entered 2003 
with a business plan that took a cautious approach, with no expectation that 
economic conditions would significantly improve."  
    The first quarter revenue growth reflected increases of seven percent at 
American Express Travel Related Services (TRS) and 11 percent at AEB, 
partially offset by a two percent decline at AEFA.  More specifically, 
 
     -- Discount revenue from cardmember spending increased seven percent.   
 
     -- Net finance charge revenue increased 13 percent from strong growth in  
        the cardmember lending portfolio.   
 
     -- Securitization income rose 27 percent, reflecting a higher level of  
        securitized lending balances and improved spreads for this portfolio. 
 
     -- Investment income and insurance-related revenue rose at AEFA. 
 
    These items were partially offset by: 
 
     -- A 13 percent decline in management and distribution fees reflecting a  
        decrease in the assets managed for AEFA clients.  
 
    The rise in first quarter expenses reflected an increase of three percent 
at TRS, four percent at AEFA, and six percent at AEB.  More specifically, the 
overall increase reflected:  
 
     -- An 11 percent increase in other operating expenses, including an 11  
        percent increase at TRS.  This increase was driven in part by higher  
        loyalty program costs and the impact of technology and service-related  
        outsourcing, which transferred certain costs that had previously been  
        included in human resources expense. 
 
     -- A one percent increase in marketing and promotion expenses, including  
        a seven percent increase at TRS.   
 
     -- A one percent increase in human resources expense, as increased costs  
        related to employee benefits were partially offset by lower staffing  
        levels and outsourcing.  
 
    These items were partially offset by: 
 
     -- A 15 percent decline in interest expense, primarily reflecting the  
        same percent decline in charge card interest expense at TRS. 
 
     -- A four percent decrease in total provision for losses.  Credit quality  
        remained very strong in TRS' charge and credit card portfolios as  
        charge card provision declined 17 percent and lending provision  
        declined four percent.  Reserve coverage ratios remained strong. 
 
    Travel Related Services (TRS) reported first quarter 2003 net income of 
$584 million, up 25 percent from $467 million a year ago.   
    On a GAAP basis, TRS' results for both periods included net cardmember 
lending securitization gains.  Gains for the 2003 quarter totaled $43 million 
($28 million after-tax) compared with gains of $42 million ($27 million  
after-tax) a year ago. 
    The following discussion of first quarter results presents TRS segment 
results on a "managed basis", as if there had been no cardmember lending 
securitization transactions.  This is the basis used by management to evaluate 
operations and is consistent with industry practice.  For further information 
about managed basis and reconciliation of GAAP and managed TRS information, 
see the "Managed Basis" section below.  The AEFA, AEB and Corporate and Other 
sections below are presented on a GAAP basis. 
    Total net revenues increased seven percent from the year-ago period, 
reflecting solid increases in spending and borrowing on American Express 
cards.   
    Higher cardmember spending contributed to a seven percent rise in discount 
revenue.  This was driven by strong growth in the retail and everyday spending 
categories.  The increase also reflected growth in the number of American 
Express Cards, higher average cardmember spending and the continued benefit of 
rewards programs.   
    Net finance charge revenue increased 10 percent, reflecting continued 
growth in loan balances.  Net card fees also increased.  
    Total expenses increased three percent. Marketing and promotion expenses 
rose eight percent from year-ago levels, reflecting the continued expansion of 
card-acquisition programs.   
    Human resources expense increased two percent as increased costs related 
to employee benefits were partially offset by lower staffing levels and 
outsourcing.  Other operating expenses increased due in part to higher 
cardmember loyalty program costs and the impact of technology and  
service-related outsourcing, which transferred certain costs that had 
previously been included in human resources expense.  
    The total provision for losses declined seven percent, reflecting very 
strong overall credit quality in both the charge card and lending portfolios.  
Despite the strong credit quality, reserve coverage of lending receivables was 
strengthened in light of continued uncertainty within the economic 
environment. 
    Charge card interest expense decreased 13 percent largely due to lower 
funding costs.   
 
    American Express Financial Advisors (AEFA) reported first quarter 2003 net 
income of $133 million, down 27 percent from $182 million a year ago.  Total 
revenues decreased two percent.   
    Continued weakness in the equity markets along with outflows of managed 
assets contributed to lower levels of assets under management and management 
fees compared with year-ago levels. 
    On a net basis during the first quarter, AEFA realized a gain of $5 
million in its investment portfolio.  Year-ago investment gains essentially 
offset losses.  On a gross basis for the first quarter 2003, AEFA realized 
gains of $187 million versus $182 million of impairments and losses, the most 
significant of which were airline-related exposures.   
    Total expenses increased four percent.  Human resources expense decreased 
four percent, reflecting lower sales-related compensation and continued 
benefits of re-engineering and cost controls.  Other operating expenses 
increased 17 percent.  This reflected in part higher expenses resulting from 
fewer capitalized costs due to the ongoing impact of the comprehensive review 
of Deferred Acquisition Costs-related practices discussed in the third quarter 
of 2002.     
 
    American Express Bank (AEB) reported net income for the first quarter of 
2003 of $19 million up 55 percent from $13 million a year ago.   
    AEB's results reflect higher foreign currency-related and other revenues, 
lower funding costs, and lower provisions for losses primarily due to the 
stabilization of write-offs in the consumer lending portfolio.  These benefits 
were partially offset by higher technology and human resources expenses. 
 
    Corporate and Other reported first quarter net expenses of $44 million in 
both 2003 and 2002.  Results for 2002 include a preferred stock dividend of 
$46 million ($39 million after-tax) based on earnings from Lehman Brothers, 
which was offset by expenses related to business-building initiatives.   
 
    As previously announced, the company began expensing options in 2003.  The 
effect was not material. 
 
                                    * * * 
 
    Managed Basis - TRS 
    Managed basis means the presentation assumes there have been no 
securitization transactions, i.e. all securitized cardmember loans and related 
income effects are reflected in the company's balance sheet and income 
statement, respectively.  The company presents TRS information on a managed 
basis because that is the way the company's management views and manages the 
business.  Management believes that a full picture of trends in the company's 
cardmember lending business can only be derived by evaluating the performance 
of both securitized and non-securitized cardmember loans.   
    Asset securitization is just one of several ways for the company to fund 
cardmember loans.  Use of a managed basis presentation, including  
non-securitized and securitized cardmember loans, presents a more accurate 
picture of the key dynamics of the cardmember lending business, avoiding 
distortions due to the mix of funding sources at any particular point in time.   
    For example, irrespective of the funding mix, it is important for 
management and investors to see metrics, such as changes in delinquencies and 
write-off rates, for the entire cardmember lending portfolio because they are 
more representative of the economics of the aggregate cardmember relationships 
and ongoing business performance and trends over time.  It is also important 
for investors to see the overall growth of cardmember loans and related 
revenue and changes in market share, which are all significant metrics in 
evaluating the company's performance and which can only be properly assessed 
when all non-securitized and securitized cardmember loans are viewed together 
on a managed basis. 
    The Consolidated Section of this press release and attachments provide the 
GAAP presentation for items described on a managed basis. 
 
    The following table reconciles the GAAP-basis TRS income statements to the 
managed basis information. 
 
    Travel Related Services 
    Selected Financial Information 
    (Unaudited) 
    Quarters Ended March 31, 
    (Dollars in millions) 
 
    Preliminary 
                                                GAAP Basis 
 
                                                            Percentage 
                                        2003       2002      Inc/(Dec) 
 
    Net Revenues: 
     Discount Revenue                $ 1,976    $ 1,845        7.1% 
     Net Card Fees                       451        423        6.6 
     Lending: 
      Finance Charge Revenue             587        532       10.4 
      Interest Expense                   129        127        1.6 
                                     
       Net Finance Charge Revenue        458        405       13.1 
     Travel Commissions and Fees         340        328        3.7 
     Travelers Cheque Investment 
          Income                          92         90        2.0  
     Securitization Income               486        383       26.9 
     Other Revenues                      683        725       (5.8) 
                                  
          Total Net Revenues           4,486      4,199        6.8 
                                  
    Expenses: 
     Marketing and Promotion             350        326        7.2 
     Provision for Losses and 
       Claims: 
         Charge Card                     208        252      (17.2) 
         Lending                         331        346       (4.3) 
         Other                            31         48      (36.5) 
                                  
          Total                          570        646      (11.7) 
     Charge Card Interest Expense        209        244      (14.6) 
     Human Resources                     916        901        1.7 
     Other Operating Expenses          1,583      1,429       10.7 
     Restructuring Charges                --        (13)        -- 
                                       
          Total Expenses               3,628      3,533        2.7 
                                      
    Pretax Income                        858        666       28.9 
    Income Tax Provision                 274        199       37.8 
                         
    Net Income                       $   584    $   467       25.2 
                  
 
    Travel Related Services 
    Selected Financial Information 
    (Unaudited) 
    Quarters Ended March 31, 
    (Dollars in millions) 
   
    Preliminary 
                               Securitization                                     
                                   Effect               Managed Basis 
                                                                   Percentage 
                               2003      2002       2003      2002   Inc/(Dec) 
 
    Net Revenues:                              
     Discount Revenue 
     Net Card Fees                 
     Lending: 
      Finance Charge  
       Revenue               $  583    $  567    $ 1,170   $ 1,099     6.5% 
      Interest Expense           64        80        193       207    (6.9) 
 
       Net Finance Charge 
        Revenue                 519       487        977       892     9.6 
     Travel Commissions  
      and Fees 
     Travelers Cheque  
      nvestment 
      Income 
     Securitization Income     (486)     (383)        --        --      -- 
     Other Revenues             231       149        914       874     4.6 
 
           Total Net  
            Revenues            264       253      4,750     4,452     6.7 
                               
    Expenses: 
     Marketing and Promotion    (26)      (25)       324       301     7.8 
     Provision for Losses and 
      Claims: 
       Charge Card                   
       Lending                  307       298        638       644    (1.0) 
       Other 
                               
        Total                   307       298        877       944    (7.1) 
     Charge Card Interest 
      Expense                    --        (3)       209       241   (13.5) 
     Human Resources                                 
     Other Operating Expenses   (17)      (17)     1,566     1,412    10.9 
     Restructuring Charges                               
        
         Total Expenses      $  264    $  253    $ 3,892   $ 3,786     2.8 
 
     American Express Company (www.americanexpress.com), founded in 1850, is a 
global travel, financial and network services provider. 
 
    Note:  The 2003 First Quarter Earnings Supplement, as well as CFO Gary 
Crittenden's presentation from the investor conference call referred to below, 
will be available today on the American Express web site at 
http://ir.americanexpress.com.  An investor conference call to discuss first 
quarter earnings results, operating performance and other topics that may be 
raised during the discussion will be held at 5:00 p.m. (ET) today.  Live audio 
of the conference call will be accessible to the general public on the 
American Express web site at http://ir.americanexpress.com.  A replay of the 
conference call also will be available today at the same web site address. 
 
    This release includes forward-looking statements, which are subject to 
risks and uncertainties. The words "believe," "expect," "anticipate," 
"optimistic," "intend," "plan," "aim," "will," "should," "could," "likely," 
and similar expressions are intended to identify forward-looking statements. 
Readers are cautioned not to place undue reliance on these forward-looking 
statements, which speak only as of the date on which they are made. The 
company undertakes no obligation to update or revise any forward-looking 
statements. Factors that could cause actual results to differ materially from 
these forward-looking statements include, but are not limited to:  the 
company's ability to successfully implement a business model that allows for 
significant earnings growth based on revenue growth that is lower than 
historical levels, including the ability to improve its operating expense to 
revenue ratio both in the short-term and over time, which will depend in part 
on the effectiveness of reengineering and other cost-control initiatives, as 
well as factors impacting the company's revenues; the company's ability to 
grow its business and meet or exceed its return on equity target by 
reinvesting approximately 35% of annually-generated capital, and returning 
approximately 65% of such capital to shareholders, over time, which will 
depend on the company's ability to manage its capital needs and the effect of 
business mix, acquisitions and rating agency requirements; the ability to 
increase investment spending, which will depend in part on the equity markets 
and other factors affecting revenues, and the ability to capitalize on such 
investments to improve business metrics; management of credit risk related to 
consumer debt, business loans, merchant bankruptcies and other credit 
exposures both in the U.S. and internationally; the accuracy of certain 
critical accounting estimates, including the provision for credit losses in 
the company's outstanding portfolio of loans and receivables, the fair value 
of the assets in the company's investment portfolio (including those 
investments that are not readily marketable) and the provision for the cost of 
Membership Rewards(R); fluctuation in the equity and fixed income markets, 
which can affect the amount and types of investment products sold by AEFA, the 
market value of its managed assets, management, distribution and other fees 
received based on the value of those assets, AEFA's ability to recover 
Deferred Acquisition Costs (DAC), as well as the timing of such DAC 
amortization, in connection with the sale of annuity, insurance and certain 
mutual fund products, and the level of guaranteed minimum death benefits paid 
to clients; changes in assumptions relating to DAC, which could impact the 
amount of DAC amortization; potential deterioration in AEFA's high-yield and 
other investments, which could result in further losses in AEFA's investment 
portfolio; the ability of AEFA to sell certain high-yield investments at 
expected values and within anticipated timeframes and to maintain its  
high-yield portfolio at certain levels in the future; developments relating to 
AEFA's platform structure for financial advisors, including the ability to 
increase advisor productivity (including adding new clients), increase the 
growth of productive new advisors and create efficiencies in the 
infrastructure; AEFA's ability to roll out new and attractive products in a 
timely manner and effectively manage the economics in selling a growing volume 
of non-proprietary products; the ability to improve investment performance in 
AEFA's businesses, including attracting and retaining high-quality personnel; 
the success, timeliness and financial impact, including costs, cost savings 
and other benefits, of re-engineering initiatives being implemented or 
considered by the company, including cost management, structural and strategic 
measures such as vendor, process, facilities and operations consolidation, 
outsourcing (including, among others, technologies operations), relocating 
certain functions to lower cost overseas locations, moving internal and 
external functions to the Internet to save costs, the scale-back of corporate 
lending in certain regions, and planned staff reductions relating to certain 
of such re-engineering actions; the ability to control and manage operating, 
infrastructure, advertising and promotion and other expenses as business 
expands or changes, including balancing the need for longer-term investment 
spending; the impact on the company's businesses and uncertainty created by 
the September 11th terrorist attacks, and the potential negative effect on the 
company's businesses and infrastructure, including information technology 
systems, of terrorist attacks or disasters in the future; the impact on the 
company's businesses resulting from the recent war in Iraq and its aftermath 
and other geopolitical uncertainty; the company's ability to recover under its 
insurance policies for losses resulting from the September 11th terrorist 
attacks; the overall level of consumer confidence; consumer and business 
spending on the company's travel related services products, particularly 
credit and charge cards and growth in card lending balances, which depend in 
part on the ability to issue new and enhanced card products and increase 
revenues from such products, attract new cardholders, capture a greater share 
of existing cardholders' spending, sustain premium discount rates, increase 
merchant coverage, retain cardmembers after low introductory lending rates 
have expired, and expand the global network services business; the impact of 
severe acute respiratory syndrome (SARS) on consumer and business spending on 
travel; the ability to execute the company's global corporate services 
strategy, including greater penetration of middle market companies, increasing 
capture of non-T&E spending through greater use of the company's purchasing 
card and other means, and further globalizing business capabilities; the 
ability to manage and expand cardmember benefits, including Membership 
Rewards(R), in a cost effective manner; relationships with third-party 
providers of various computer systems and other services integral to the 
operations of the company's businesses; the triggering of obligations to make 
payments to certain co-brand partners, merchants, vendors and customers under 
contractual arrangements with such parties under certain circumstances; 
successfully expanding the company's on-line and off-line distribution 
channels and cross-selling financial, travel, card and other products and 
services to its customer base, both in the U.S. and internationally; 
effectively leveraging the company's assets, such as its brand, customers and 
international presence, in the Internet environment; investing in and 
competing at the leading edge of technology across all businesses; a downturn 
in the company's businesses and/or negative changes in the company's and its 
subsidiaries' credit ratings, which could result in contingent payments under 
contracts, decreased liquidity and higher borrowing costs; increasing 
competition in all of the company's major businesses; fluctuations in interest 
rates, which impact the company's borrowing costs, return on lending products 
and spreads in the investment and insurance businesses; credit trends and the 
rate of bankruptcies, which can affect spending on card products, debt 
payments by individual and corporate customers and businesses that accept the 
company's card products and returns on the company's investment portfolios; 
fluctuations in foreign currency exchange rates; political or economic 
instability in certain regions or countries, which could affect lending and 
other commercial activities, among other businesses, or restrictions on 
convertibility of certain currencies; changes in laws or government 
regulations, including tax laws affecting the company's businesses or that may 
affect the sales of the products and services that it offers, and regulatory 
activity in the areas of customer privacy, consumer protection, business 
continuity and data protection; the costs and integration of acquisitions; the 
adoption of recently issued accounting rules related to the consolidation of 
variable interest entities, including those involving collateralized debt 
obligations and secured loan trusts, mutual funds, hedge funds and limited 
partnerships that the company manages and/or invests in, which could affect 
both the company's balance sheet and results of operations; and outcomes and 
costs associated with litigation and compliance and regulatory matters.  A 
further description of these and other risks and uncertainties can be found in 
the company's Annual Report on Form 10-K for the year ended December 31, 2002, 
and its other reports filed with the SEC. 
 
    ALL INFORMATION IN THE FOLLOWING TABLES IS PRESENTED ON A GAAP BASIS, 
UNLESS OTHERWISE INDICATED. 
                                        
    (PRELIMINARY) 
                           AMERICAN EXPRESS COMPANY 
                 CONDENSED CONSOLIDATED STATEMENTS OF INCOME 
                                 (UNAUDITED) 
    (MILLIONS) 
 
                                        QUARTERS ENDED 
                                           MARCH 31, 
                                                          PERCENTAGE 
                                       2003       2002     INC/(DEC) 
 
    REVENUES  
     DISCOUNT REVENUE              $  1,976   $  1,845      7.1 % 
     INTEREST AND DIVIDENDS, NET        767        758      1.2 
     MANAGEMENT AND DISTRIBUTION FEES   520        597    (12.9) 
     SECURITIZATION INCOME              486        383     26.9 
     NET CARD FEES                      451        423      6.6 
     CARDMEMBER LENDING NET FINANCE 
        CHARGE REVENUE                  458        405     13.1 
     TRAVEL COMMISSIONS AND FEES        340        328      3.7 
     OTHER REVENUES                   1,025      1,020      0.5 
                                      
       TOTAL REVENUES                 6,023      5,759      4.6 
 
     EXPENSES 
     HUMAN RESOURCES                  1,490      1,478      0.8 
     PROVISION FOR LOSSES 
      AND BENEFITS                    1,110      1,159     (4.1) 
     MARKETING AND PROMOTION            364        362      0.7 
     INTEREST                           230        271    (14.9) 
     OTHER OPERATING EXPENSES         1,833      1,644     11.4 
     RESTRUCTURING CHARGES               --        (13)      -- 
                                     
       TOTAL EXPENSES                 5,027      4,901      2.6 
                                      
    PRETAX INCOME                       996        858     16.0 
    INCOME TAX PROVISION                304        240     26.4 
                          
    NET INCOME                     $    692   $    618     12.0 % 
                
 
    (PRELIMINARY) 
                           AMERICAN EXPRESS COMPANY 
                    CONDENSED CONSOLIDATED BALANCE SHEETS 
                                 (UNAUDITED) 
    (BILLIONS) 
 
                                      MARCH 31,   DECEMBER 31, 
                                        2003         2002 
                                       
    ASSETS 
     CASH AND CASH EQUIVALENTS      $      8     $     10 
     ACCOUNTS RECEIVABLE                  28           29 
     INVESTMENTS                          54           54 
     LOANS                                27           28 
     SEPARATE ACCOUNT ASSETS              21           22 
     OTHER ASSETS                         15           14 
                              
        TOTAL ASSETS                $    153     $    157 
                               
 
    LIABILITIES AND  
     SHAREHOLDERS' EQUITY 
     SEPARATE ACCOUNT LIABILITIES   $     21     $     22 
     SHORT-TERM DEBT                      18           21 
     LONG-TERM DEBT                       17           16 
     OTHER LIABILITIES                    83           84 
                                       
        TOTAL LIABILITIES                139          143 
                                       
     SHAREHOLDERS' EQUITY                 14           14 
                          
        TOTAL LIABILITIES AND 
         SHAREHOLDERS' EQUITY       $    153     $    157 
                               
    NOTE: CERTAIN PRIOR PERIOD AMOUNTS HAVE BEEN RESTATED TO CONFORM TO  
CURRENT YEAR PRESENTATION. 
 
 
    (PRELIMINARY) 
                           AMERICAN EXPRESS COMPANY 
                              FINANCIAL SUMMARY 
                                 (UNAUDITED) 
    (MILLIONS) 
 
                                           QUARTERS ENDED 
                                              MARCH 31, 
                                                              PERCENTAGE 
                                          2003       2002      INC/(DEC) 
 
    REVENUES (A) 
      TRAVEL RELATED SERVICES              $  4,486   $  4,199       7 % 
      AMERICAN EXPRESS FINANCIAL  
       ADVISORS                               1,411      1,434      (2) 
      AMERICAN EXPRESS BANK                     197        178      11 
                                              6,094      5,811       5 
 
      CORPORATE AND OTHER, 
       INCLUDING ADJUSTMENTS 
       AND ELIMINATIONS                         (71)       (52)    (38) 
                                       
    CONSOLIDATED REVENUES                  $  6,023   $  5,759       5 % 
                                         
    PRETAX INCOME (LOSS) 
     TRAVEL RELATED SERVICES               $    858   $    666      29 % 
     AMERICAN EXPRESS FINANCIAL ADVISORS        178        252     (30) 
     AMERICAN EXPRESS BANK                       29         20      51 
                                              1,065        938      14 
     CORPORATE AND OTHER                        (69)       (80)     12 
                             
    PRETAX INCOME                          $    996   $    858      16 % 
                             
    NET INCOME (LOSS) 
     TRAVEL RELATED SERVICES               $    584   $    467      25 % 
     AMERICAN EXPRESS FINANCIAL ADVISORS        133        182     (27) 
     AMERICAN EXPRESS BANK                       19         13      55 
                                                736        662      11 
     CORPORATE AND OTHER                        (44)       (44)     (3) 
      
    NET INCOME                             $    692   $    618      12 % 
                           
    (A) MANAGED NET REVENUES ARE REPORTED NET OF AMERICAN EXPRESS FINANCIAL 
        ADVISORS' PROVISION FOR LOSSES AND BENEFITS AND EXCLUDE THE EFFECT OF 
        TRS' SECURITIZATION ACTIVITIES. THE FOLLOWING TABLE RECONCILES 
        CONSOLIDATED GAAP REVENUES TO MANAGED BASIS NET REVENUES: 
 
      GAAP REVENUES                        $  6,023   $  5,759       5 % 
        EFFECT OF TRS SECURITIZATIONS           264        253       4 
        EFFECT OF AEFA PROVISIONS              (506)      (470)      8 
                                         
      MANAGED NET REVENUES                 $  5,781   $  5,542       4 % 
                                       
 
    (PRELIMINARY) 
                           AMERICAN EXPRESS COMPANY 
                        FINANCIAL SUMMARY (CONTINUED) 
                                 (UNAUDITED) 
 
                                          QUARTERS ENDED 
                                             MARCH 31, 
                                                            PERCENTAGE 
                                         2003       2002     INC/(DEC) 
 
    EARNINGS PER SHARE 
 
    BASIC 
      EARNINGS PER COMMON SHARE      $   0.53   $   0.47     13 % 
                                       
      AVERAGE COMMON SHARES  
        OUTSTANDING (MILLIONS)          1,297      1,325     (2)% 
                               
    DILUTED 
      EARNINGS PER COMMON SHARE      $   0.53   $   0.46     15 %  
                                 
      AVERAGE COMMON SHARES 
        OUTSTANDING (MILLIONS)          1,305      1,335     (2)% 
                               
    CASH DIVIDENDS DECLARED PER 
      COMMON SHARE                   $   0.08   $   0.08      -- 
                                       
 
                       SELECTED STATISTICAL INFORMATION 
                                 (UNAUDITED) 
 
                                         QUARTERS ENDED 
                                            MARCH 31, 
                                                            PERCENTAGE 
                                         2003       2002     INC/(DEC) 
                                         
    RETURN ON AVERAGE EQUITY*            20.7%      11.5%       -- 
    COMMON SHARES OUTSTANDING  
     (MILLIONS)                         1,298      1,329        (2)% 
    BOOK VALUE PER COMMON SHARE: 
         ACTUAL                      $  10.84   $   9.40        15 % 
         EXCLUDING THE EFFECT ON  
          SHAREHOLDERS' EQUITY OF  
          SFAS NO. 115 AND SFAS  
           NO. 133                   $  10.39   $   9.46        10 % 
    SHAREHOLDERS' EQUITY (BILLIONS)  $   14.1   $   12.5        13 % 
 
    *COMPUTED ON A TRAILING 12-MONTH BASIS EXCLUDING THE EFFECT ON 
SHAREHOLDERS' EQUITY OF UNREALIZED GAINS OR LOSSES RELATED TO SFAS NO. 115, 
"ACCOUNTING FOR CERTAIN INVESTMENTS IN DEBT AND EQUITY SECURITIES," AND SFAS 
NO. 133, "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES." 
 
    To view additional business segment financials go to: 
http://ir.americanexpress.com 
 
SOURCE  American Express Company 
    -0-                             04/25/2003 
    /CONTACT:  Molly Faust, +1-212-640-0624, or molly.faust@aexp.com, or 
Michael J. O'Neill, +1-212-640-5951, or mike.o'neill@aexp.com, both of   
American Express Company/ 
    /FCMN Contact: bet.franzone@aexp.com / 
    /Web site:  http://www.americanexpress.com / 
    (AXP) 
 
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