AudioCodes leads the enterprise SBC market for the third year
running with a 23.1% worldwide revenue share for 2023
LOD, Israel, May 15, 2024
/PRNewswire/ --
Highlights
- Research firm Omdia ranked AudioCodes as the market leader for
2023 with a worldwide revenue share of 23.1% in its Enterprise
SBCs and VoIP Gateways Market Tracker – 4Q23 and CY23 Analysis and
2024–28 Forecast
- AudioCodes was also ranked by Omdia as the top vendor in the
same category for 4Q23 with a 26.8% share
- AudioCodes Mediant SBCs are certified for Microsoft Teams
Direct Routing and Operator Connect, enabling high voice quality
and secure voice connectivity for Teams customers
- They also support WebRTC, Voice AI and Bring-Your-Own-Carrier
(BYOC) connectivity for Zoom Phone, Genesys Cloud CX, Microsoft
Dynamics 365 and other leading unified communications as a service
(UCaaS) and contact center as a service (CCaaS) solutions
- AudioCodes SBCs are the foundation of AudioCodes Live Platform,
an Azure-based service delivery platform that provides a complete
calling and contact center experience for Microsoft Teams
- The company's family of SBCs includes scalable appliance,
virtualized and cloud-native SBCs that can be deployed in either
public or private clouds, as well as on-premises
Details
AudioCodes (NASDAQ: AUDC), a leading vendor of advanced voice,
contact center and conversational AI services and solutions for the
digital workplace, today announced that it has been ranked by
research firm Omdia as the market leader for global enterprise
session border controller (SBC) revenue for the third year running.
In its Enterprise SBCs and VoIP Gateways Market Tracker – 4Q23
and CY23 Analysis and 2024–28 Forecast, Omdia revealed that
AudioCodes had achieved the highest worldwide SBC revenue share
with 23.1% for 2023. AudioCodes also took first place in the same
category for 4Q23, with a 26.8% share.
The AudioCodes Mediant family of SBCs are certified for
Microsoft Teams Direct Routing and Operator Connect, enabling high
voice quality and secure voice connectivity for Microsoft Teams
customers across the globe. They also support WebRTC, Voice AI and
BYOC connectivity for Zoom Phone, Genesys Cloud CX, Microsoft
Dynamics 365 and other leading UCaaS and CCaaS solutions. Seamless
integration with these platforms allows enterprises to optimize
their communications costs and call quality and add advanced
browser and AI based voice services by leveraging their existing
voice infrastructure, while migrating to new cloud-based voice
services.
AudioCodes Mediant SBCs stand at the core of AudioCodes Live
Platform, a service delivery platform that combines certified
solutions for Microsoft Teams Phone and a certified contact center,
which utilizes AI and Azure to enhance user, agent and customer
experience. The Mediant SBCs facilitate integration with SIP trunk
services globally as well as multi-vendor support and cloud
migration. AudioCodes Live Platform greatly simplifies the
deployment and management of voice and contact center solutions,
fosters operational efficiency and ensures business continuity.
The Mediant family includes scalable appliance, virtualized and
cloud-native SBCs that can be deployed in either public or private
clouds, as well as on-premises deployments, all built on three
decades of field-proven experience.
"AudioCodes is the number one vendor globally for voice-enabling
Microsoft Teams, which is one of the biggest drivers for
AudioCodes' top ranking in our report for the third year running,"
said Brent Kelly, Principal Analyst
at Omdia. "Many enterprises are clearly liking what they see from
AudioCodes SBCs, in particular the price point, the broad
functionality and the global support they receive from the
company."
"Leading the global revenue share for enterprise SBCs in 2023,
as reported by Omdia, is a great achievement for AudioCodes and a
testament to our ongoing commitment to excellence and customer
satisfaction," added Yehuda
Herscovici, VP Product at AudioCodes. "We remain focused on
providing our customers with innovative SaaS and managed voice and
Conversational AI services, based on our market-leading Mediant
SBCs, that will enable today's enterprises to keep their
productivity high in the hybrid work era and beyond."
Follow AudioCodes' social media channels:
AudioCodes invites you to join our online community and follow
us on: AudioCodes Voice Blog, LinkedIn, Twitter, Facebook,
and YouTube.
About AudioCodes
AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a leading vendor of
advanced communications software, products and productivity
solutions for the digital workplace. AudioCodes enables enterprises
and service providers to build and operate all-IP voice networks
for unified communications, contact centers, and hosted business
services. AudioCodes offers a broad range of innovative
products, solutions and services that are used by large
multi-national enterprises and leading tier-1 operators around the
world.
For more information on AudioCodes, visit
http://www.audiocodes.com.
Statements concerning AudioCodes' business outlook or future
economic performance; product introductions and plans and
objectives related thereto; and statements concerning assumptions
made or expectations as to any future events, conditions,
performance or other matters, are "forward-looking statements'' as
that term is defined under U.S. Federal securities laws.
Forward-looking statements are subject to various risks,
uncertainties and other factors that could cause actual results to
differ materially from those stated in such statements. These
risks, uncertainties and factors include, but are not limited to:
the effect of global economic conditions in general and conditions
in AudioCodes' industry and target markets in particular; shifts in
supply and demand; market acceptance of new products and the demand
for existing products; the impact of competitive products and
pricing on AudioCodes' and its customers' products and markets;
timely product and technology development, upgrades and the ability
to manage changes in market conditions as needed; possible need for
additional financing; the ability to satisfy covenants in the
Company's loan agreements; possible disruptions from acquisitions;
the ability of AudioCodes to successfully integrate the products
and operations of acquired companies into AudioCodes' business;
possible adverse impact of the COVID-19 pandemic on our business
and results of operations; the effects of the current terrorist
attacks by Hamas in Israel, and
the war and hostilities between Israel and Hamas, and Israel and Hezbollah as well as the
possibility that this could develop into a broader regional
conflict involving Israel with
other parties, may affect our operations and may limit our ability
to produce and sell our solutions; any disruption in our operations
by the obligations of our personnel to perform military service as
a result of current or future military actions involving
Israel; and other factors detailed
in AudioCodes' filings with the U.S. Securities and Exchange
Commission. AudioCodes assumes no obligation to update the
information in this release.
©2024 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD
VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What's
Inside Matters, OSN, SmartTAP, User Management Pack, VMAS,
VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom,
AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room
Experience are trademarks or registered trademarks of AudioCodes
Limited. All other products or trademarks are property of their
respective owners. Product specifications are subject to change
without notice.
Company
Contacts
|
|
|
Niran Baruch,
Chief Financial Officer
AudioCodes
Tel:
+972-3-976-4000
niran.baruch@audiocodes.com
|
|
Roger L.
Chuchen
VP, Investor
Relations AudioCodes
Tel:
732-764-2552
roger.chuchen@audiocodes.com
|
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SOURCE AudioCodes