EXL collaborates with AWS to accelerate commercialization of generative AI solutions
29 February 2024 - 12:33AM
EXL [NASDAQ: EXLS], a leading data analytics and digital operations
and solutions company, announced the roll-out of new generative AI
solutions on Amazon Web Services (AWS). Developed using EXL’s AI
workbench and built using Amazon Bedrock, the new solutions are
designed to provide organizations with seamless access to deep,
domain-specific datasets to enhance decision-making and optimize
operational efficiencies across multiple industries. Amazon Bedrock
is a fully managed service that offers a choice of high-performing
foundation models from leading AI companies via a single API, along
with a broad set of capabilities organizations need to build
generative AI applications that meet the highest standards for
security, privacy, and responsible AI.
The versatility of EXL’s AI workbench allows organizations to
explore various use cases and leverage generative AI technology to
address their specific business challenges. EXL designed the
platform's core to be modular and scalable, allowing for
integration with the rapidly evolving technology ecosystem and
leveraging leading generative AI models on Amazon Bedrock.
“We are thrilled to introduce our generative AI capabilities on
AWS,” said Vivek Jetley, executive vice president and Global Head
of Analytics at EXL. “We believe that the power of AI lies in its
ability to harness large data sets to generate valuable insights
and enhance decision-making. We are committed to delivering
responsible and innovative AI solutions that empower businesses
across industries to unlock new levels of efficiency, innovation,
and success.”
EXL currently has more than 50 AI-based accelerators deployed in
the market, in addition to core solutions designed to empower
enterprises across insurance, healthcare, banking, media, and
retail to scale their AI capabilities more rapidly while also
putting privacy and security at the forefront. Specific solutions
now available on AWS include:
- a customer 360 solution that stitches together holistic
customer journeys across external and internal data, and provides
real-time intelligence for actionable insights;
- a proprietary image analytics solution to help insurers
identify risk factors and evaluate property risk; and
- an intelligent document processing
solution that extracts structured and unstructured data from client
databases to drive decision support and workflow improvement.
EXL is also working on several additional solutions and
accelerators that will be available on AWS. These include a
complaint analytics capability that processes vast amounts of
unstructured data, providing valuable insights into customer
sentiments and concerns; a Document Wiki, which leverages
generative AI to create and maintain a dynamic knowledge base,
streamlining information retrieval and improving collaboration
among teams; and a generative AI-powered code assistance solution
to accelerate development timelines and ensures accuracy and
efficiency in migrating and modernizing analytics platforms.
In addition, EXL recently achieved AWS Service Delivery Partner
status for Amazon EMR, supporting big data processing for business
intelligence and generative AI use cases.
More information about the partnership and EXL’s AI platform and
generative AI solutions can be found here.
About EXL
EXL (NASDAQ: EXLS) is a leading data analytics and digital
operations and solutions company that partners with clients to
improve business outcomes and unlock growth. By bringing together
deep domain expertise with robust data, powerful analytics, cloud,
artificial intelligence and machine learning, we create agile,
scalable solutions and execute complex operations for the world’s
leading corporations in industries including insurance, healthcare,
banking and financial services, media, and retail, among others.
Focused on driving faster decision-making and transforming
operating models, EXL was founded on the core values of innovation,
collaboration, excellence, integrity and respect. Headquartered
in New York, our team is over 50,000 strong, with more than 50
offices spanning six continents. For more information,
visit www.exlservice.com.
Cautionary Statement Regarding Forward-Looking
Statements
This press release contains forward-looking statements within
the meaning of the United States Private Securities Litigation
Reform Act of 1995. You should not place undue reliance on those
statements because they are subject to numerous uncertainties and
factors relating to EXL's operations and business environment, all
of which are difficult to predict and many of which are beyond
EXL’s control. Forward-looking statements include information
concerning EXL’s possible or assumed future results of operations,
including descriptions of its business strategy. These statements
may include words such as “may,” “will,” “should,” “believe,”
“expect,” “anticipate,” “intend,” “plan,” “estimate” or similar
expressions. These statements are based on assumptions that we have
made in light of management's experience in the industry as well as
its perceptions of historical trends, current conditions, expected
future developments and other factors it believes are appropriate
under the circumstances. You should understand that these
statements are not guarantees of performance or results. They
involve known and unknown risks, uncertainties and assumptions.
Although EXL believes that these forward-looking statements are
based on reasonable assumptions, you should be aware that many
factors could affect EXL’s actual financial results or results of
operations and could cause actual results to differ materially from
those in the forward-looking statements. These factors, which
include our ability to maintain and grow client demand, our ability
to hire and retain sufficiently trained employees, and our ability
to accurately estimate and/or manage costs, rising interest rates,
rising inflation and recessionary economic trends, are discussed in
more detail in EXL’s filings with the Securities and Exchange
Commission, including EXL’s Annual Report on Form 10-K. You should
keep in mind that any forward-looking statement made herein, or
elsewhere, speaks only as of the date on which it is made. New
risks and uncertainties come up from time to time, and it is
impossible to predict these events or how they may affect EXL. EXL
has no obligation to update any forward-looking statements after
the date hereof, except as required by federal securities laws.
© 2024 ExlService Holdings, Inc. All rights reserved. For
more information go to www.exlservice.com/legal-disclaimer
ContactsMedia Keith Little+1
703-598-0980 media.relations@exlservice.com
Investor RelationsJohn Kristoff+1 212 209
4613IR@exlservice.com
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