Travel Holdings Selects e-Dialog to Advance Global E-mail Marketing Success
07 June 2011 - 10:30PM
Business Wire
e-Dialog, a proven provider of integrated digital marketing
solutions within the GSI Commerce (Nasdaq: GSIC) Marketing Services
division, today announced that Travel Holdings, Inc., a global
supplier of travel inventory at competitive pricing, has selected
e-Dialog as its e-mail marketing service provider and marketing
database of record.
e-Dialog will provide Travel Holdings, which owns and operates
www.lastminutetravel.com, www.lastminutecruises.com, and
www.easyclicktravel.com, with a robust digital marketing platform
and the strategy and services necessary to improve campaign
relevance and efficiency while also driving new customer
acquisition. Over time Travel Holdings will look to develop and
deploy a travel lifecycle campaign, including transactional
messaging, to further increase individualized customer
targeting.
Travel Holdings will utilize e-Dialog’s Precision Central Suite
of tools to deploy event triggered, automated campaigns. Through
this collaborative relationship, e-Dialog will provide strategic
account services, campaign production services, and quality
assurance out of its Seattle office while Travel Holdings will also
self-deploy a limited number of campaigns.
“Travel consumers expect comprehensive e-mail communications
that are tailored to their travel needs,” shared Marco Lopez,
director of Digital Media at Travel Holdings. “E-mail plays a
crucial role in how we target consumers, communicate with them and
ensure that we’re delivering the right message at the right time.
During the vendor vetting process, e-Dialog exceeded our
expectations with their level of service and capabilities. We
are striving to create a world-class e-mail infrastructure and need
a company of e-Dialog's caliber, commitment and enthusiasm to get
us there.”
“We are thrilled to partner with Travel Holdings as part of our
expanding portfolio of global travel clients,” said Audrey
Batista-Vieira, vice president, client services at e-Dialog. “As
marketers look to raise the bar for delivering a quality consumer
experience across all touch points, we can enable them to meet
their goals via marketing automation based on a holistic view of
the customer.”
About Travel Holdings, Inc.
Travel Holdings, Inc. is a privately held corporation, formed in
early 2004 through the merger of Tourico Holidays,
LastMinuteTravel.com and Travel Global Systems (TGS). Through a
strong portfolio of brands, the company is a one of the most
distinctive and expansive travel distribution companies in the
world, using proprietary technology to supply travel inventory at
competitive pricing, and integrating with all segments of the
online travel industry including retail, wholesale, group, travel
agents, corporate and affiliates. Travel Holdings is headquartered
in Orlando, Florida, with additional local offices across the
United States, South America, Europe and Asia.
About e-Dialog
Established in 1997, e-Dialog empowers marketers to meaningfully
connect with customers by engaging in relevant conversations
through e-mail, mobile devices, social networks, e-commerce and at
the point of sale. e-Dialog’s technology and services give
marketers direct access to timely customer insight that drives
targeted and opportunity-rich consumer dialogs. With e-Dialog,
marketers quickly transform conversations into conversions and
evolve customer relationships from the newly acquired to the highly
engaged.
Consistently recognized by top analyst firms for both
outstanding service and first-class technology, e-Dialog is a
global provider to some of the world’s most recognized brands,
including AirTran Airways, Avis Budget Group, Boots, British
Airways, CVS/pharmacy, Nintendo, the NFL, PETCO, and The TJX
Companies. With offices in Boston, London, New York, Seattle and
Singapore, e-Dialog is a wholly owned subsidiary of GSI Commerce
Inc. (Nasdaq: GSIC). For more information, visit
http://www.e-dialog.com.
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