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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2024
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to                     
Commission file number: 001-38532
i3 Verticals, Inc.
(Exact name of registrant as specified in its charter)
Delaware82-4052852
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
40 Burton Hills Blvd., Suite 415
Nashville, TN
37215
(Address of principal executive offices)(Zip Code)
(615) 465-4487
(Registrant’s telephone number, including area code)
N/A
(Former name, former address and former fiscal year, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Class A Common Stock, $0.0001 Par ValueIIIVNasdaq Global Select Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  x  No  o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes  x  No  o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
Accelerated filer
Non-accelerated filer
Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes    No  x
As of May 9, 2024, there were 23,419,645 outstanding shares of Class A common stock, $0.0001 par value per share, and 10,052,676 outstanding shares of Class B common stock, $0.0001 par value per share.



TABLE OF CONTENTS
Page

2


PART I. - FINANCIAL INFORMATION
Item 1.    Financial Statements

3

i3 Verticals, Inc.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except share amounts)

March 31,September 30,
20242023
(unaudited)
Assets
Current assets
Cash and cash equivalents$3,139 $3,112 
Accounts receivable, net66,539 65,110 
Settlement assets1,586 4,873 
Prepaid expenses and other current assets15,802 12,449 
Total current assets87,066 85,544 
Property and equipment, net11,002 12,308 
Restricted cash2,568 4,415 
Capitalized software, net61,345 62,577 
Goodwill410,772 409,563 
Intangible assets, net221,145 226,952 
Deferred tax asset51,591 52,514 
Operating lease right-of-use assets12,806 13,922 
Other assets7,247 13,698 
Total assets$865,542 $881,493 
Liabilities and equity
Liabilities
Current liabilities
Accounts payable$11,996 $11,064 
Current portion of long-term debt26,223  
Accrued expenses and other current liabilities26,854 37,740 
Settlement obligations1,586 4,873 
Deferred revenue36,931 35,275 
Current portion of operating lease liabilities4,421 4,509 
Total current liabilities108,011 93,461 
Long-term debt, less current portion and debt issuance costs, net343,392 385,081 
Long-term tax receivable agreement obligations40,323 40,079 
Operating lease liabilities, less current portion9,362 10,433 
Other long-term liabilities18,354 24,143 
Total liabilities519,442 553,197 
Commitments and contingencies (see Note 12)
Stockholders' equity
Preferred stock, par value $0.0001 per share, 10,000,000 shares authorized; 0 shares issued and outstanding as of March 31, 2024 and September 30, 2023
  
Class A common stock, par value $0.0001 per share, 150,000,000 shares authorized; 23,416,518 and 23,253,272 shares issued and outstanding as of March 31, 2024 and September 30, 2023, respectively
2 2 
Class B common stock, par value $0.0001 per share, 40,000,000 shares authorized; 10,052,676 and 10,093,394 shares issued and outstanding as of March 31, 2024 and September 30, 2023, respectively
1 1 
Additional paid-in capital259,242 249,688 
Accumulated deficit(9,968)(12,944)
Total stockholders' equity249,277 236,747 
Non-controlling interest96,823 91,549 
Total equity346,100 328,296 
Total liabilities and equity$865,542 $881,493 

See Notes to the Interim Condensed Consolidated Financial Statements
4

i3 Verticals, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED)
(In thousands, except share and per share amounts)

Three months ended March 31,Six months ended March 31, 2024
2024202320242023
Revenue$94,542 $93,872 $186,532 $179,901 
Operating expenses
Other costs of services21,180 19,930 41,604 38,999 
Selling, general and administrative54,162 57,204 107,694 108,207 
Depreciation and amortization10,069 9,015 19,808 17,691 
Change in fair value of contingent consideration(290)2,279 (527)3,722 
Total operating expenses85,121 88,428 168,579 168,619 
Income from operations9,421 5,444 17,953 11,282 
Other expenses (income)
Interest expense, net7,750 6,199 14,457 11,689 
Other income(2,257) (2,150)(203)
Total other expenses5,493 6,199 12,307 11,486 
Income (loss) before income taxes3,928 (755)5,646 (204)
Provision for (benefit from) income taxes580 (563)762 (181)
Net income (loss)3,348 (192)4,884 (23)
Net income (loss) attributable to non-controlling interest1,470 (228)1,908 181 
Net income (loss) attributable to i3 Verticals, Inc.$1,878 $36 $2,976 $(204)
Net income (loss) per share attributable to Class A common stockholders:
Basic$0.08 $0.00 $0.13 $(0.01)
Diluted$0.08 $0.00 $0.13 $(0.01)
Weighted average shares of Class A common stock outstanding:
Basic23,331,239 23,135,898 23,299,214 23,066,499 
Diluted23,718,474 34,269,140 23,726,720 23,066,499 

See Notes to the Interim Condensed Consolidated Financial Statements
5

i3 Verticals, Inc.
CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN EQUITY (UNAUDITED)
(In thousands, except share amounts)
Class A Common StockClass B Common StockAdditional Paid-In CapitalRetained Earnings (Deficit)Non-Controlling InterestTotal Equity
SharesAmountSharesAmount
Balance at September 30, 202323,253,272 $2 10,093,394 $1 $249,688 $(12,944)$91,549 $328,296 
Equity-based compensation— — — — 6,508 — — 6,508 
Net income— — — — — 1,098 438 1,536 
Exercise of equity-based awards25,898 — — — (10)— — (10)
Sale of exchangeable note hedges— — — — 1,483 — — 1,483 
Repurchases of warrants— — — — (657)— — (657)
Allocation of equity to non-controlling interests— — — — (2,450)— 2,450  
Balance at December 31, 202323,279,170 2 10,093,394 1 254,562 (11,846)94,437 337,156 
Equity-based compensation— — — — 5,777 — — 5,777 
Net income— — — — — 1,878 1,470 3,348 
Redemption of common units in i3 Verticals, LLC40,718 — (40,718)— 384 — (384) 
Establishment of liabilities under a tax receivable agreement and related changes to deferred tax assets associated with increases in tax basis— — — — 42 — — 42 
Exercise or release of equity-based awards96,630 — — — (223)— — (223)
Allocation of equity to non-controlling interests— — — — (1,300)— 1,300  
Balance at March 31, 202423,416,518 $2 10,052,676 $1 $259,242 $(9,968)$96,823 $346,100 

See Notes to the Interim Condensed Consolidated Financial Statements
6

i3 Verticals, Inc.
CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN EQUITY (UNAUDITED) (CONTINUED)
(In thousands, except share amounts)
Class A Common StockClass B Common StockAdditional Paid-In CapitalRetained Earnings (Deficit)Non-Controlling InterestTotal Equity
SharesAmountSharesAmount
Balance at September 30, 202222,986,448 $2 10,118,142 $1 $241,958 $(23,582)$89,309 $307,688 
Adoption of ASU 2020-06— — — — (23,382)11,449 — (11,933)
Equity-based compensation— — — — 6,846 — — 6,846 
Net (loss) income— — — — — (240)409 169 
Establishment of liabilities under a tax receivable agreement and related changes to deferred tax assets associated with increases in tax basis— — — — 685 — — 685 
Exercise of equity-based awards24,745 — — — 3 — — 3 
Allocation of equity to non-controlling interests— — — — 1,906 — (1,906) 
Balance at December 31, 202223,011,193 2 10,118,142 1 228,016 (12,373)87,812 303,458 
Equity-based compensation— — — — 6,802 — — 6,802 
Net loss— — — — — 36 (228)(192)
Redemption of common units in i3 Verticals, LLC9,924 — (9,924)— 86 — (86) 
Establishment of liabilities under a tax receivable agreement and related changes to deferred tax assets associated with increases in tax basis— — — — 349 — — 349 
Exercise of equity-based awards64,443 — — — (606)— — (606)
Allocation of equity to non-controlling interests— — — — (2,205)— 2,205  
Issuance of Class A common stock under the 2020 Inducement Plan82,170 — — — 2,000 — — 2,000 
Balance at March 31, 202323,167,730 $2 10,108,218 $1 $234,442 $(12,337)$89,703 $311,811 

See Notes to the Interim Condensed Consolidated Financial Statements
7

i3 Verticals, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
(In thousands)


Six months ended March 31,
2024
2023
Cash flows from operating activities:
Net income (loss)$4,884 $(23)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization19,808 17,691 
Equity-based compensation12,285 13,648 
Amortization of debt issuance costs676 729 
Gain on repurchase of exchangeable notes(2,397) 
Loss on sale of exchangeable senior note hedges245  
Gain on repurchases of warrants(105) 
Provision for (benefit from) income taxes(1,238)(208)
Non-cash lease expense2,349 2,289 
Changes in non-cash contingent consideration expense from original estimate(527)3,722 
Other non-cash adjustments to net income668 909 
Changes in operating assets:
Accounts receivable5,517 6,497 
Prepaid expenses and other current assets(3,385)(1,860)
Other assets(802)(710)
Changes in operating liabilities:
Accounts payable896 (1,484)
Accrued expenses and other current liabilities(8,621)(5,009)
Acquisition escrow obligations(1,848)(1,564)
Deferred revenue2,257 (2,628)
Operating lease liabilities(2,364)(2,234)
Other long-term liabilities2  
Contingent consideration paid in excess of original estimates(3,153)(3,881)
Net cash provided by operating activities25,147 25,884 
Cash flows from investing activities:
Expenditures for property and equipment(1,537)(2,322)
Proceeds from sale of property and equipment618  
Expenditures for capitalized software(6,106)(5,381)
Purchases of merchant portfolios and residual buyouts(4,214)(387)
Acquisitions of businesses, net of cash and restricted cash acquired(1,100)(101,997)
Payments for other investing activities(34)(1,227)
Proceeds from other investing activities4 184 
Net cash used in investing activities(12,369)(111,130)
See Notes to the Interim Condensed Consolidated Financial Statements
8

i3 Verticals, Inc.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) (CONTINUED)
(In thousands)

Six months ended March 31,
2024
2023
Cash flows from financing activities:
Proceeds from revolving credit facility206,419 265,811 
Payments on revolving credit facility(132,710)(179,939)
Payments for repurchase of exchangeable notes(87,840) 
Proceeds from sale of exchangeable senior note hedges1,238  
Payments for repurchases of warrants(552) 
Payments of debt issuance costs (87)
Net payments for settlement obligations(1)
(3,287)(355)
Cash paid for contingent consideration(760)(1,175)
Payments for required distributions to members for tax obligations(189) 
Proceeds from stock option exercises 104 
Payments for employee's tax withholdings from net settled stock option exercises and RSU releases(204)(545)
Net cash (used in) provided by financing activities(17,885)83,814 
Net decrease in cash, cash equivalents and restricted cash(5,107)(1,432)
Cash, cash equivalents and restricted cash at beginning of period12,400 23,765 
Cash, cash equivalents and restricted cash at end of period$7,293 $22,333 
Supplemental disclosure of cash flow information:
Cash paid for interest$14,107 $10,266 
Cash paid for income taxes$5,376 $1,419 
_________________________________________
1.Refer to Note 2 for discussion of the change in the current period presentation.
The following tables provide reconciliations of cash, cash equivalents and restricted cash reported within the condensed consolidated balance sheets to that shown in the condensed consolidated statements of cash flows:
September 30,
20232022
Beginning balance
Cash and cash equivalents$3,112 $3,490 
Settlement assets4,873 7,540 
Restricted cash4,415 12,735 
Total cash, cash equivalents, and restricted cash$12,400 $23,765 
March 31,
20242023
Ending balance
Cash and cash equivalents$3,139 $3,977 
Settlement assets1,586 7,185 
Restricted cash2,568 11,171 
Total cash, cash equivalents, and restricted cash$7,293 $22,333 
See Notes to the Interim Condensed Consolidated Financial Statements
9


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)

1. ORGANIZATION AND OPERATIONS
i3 Verticals, Inc. (the “Company”) was formed as a Delaware corporation on January 17, 2018. The Company was formed for the purpose of completing an initial public offering (“IPO”) of its Class A common stock and other related transactions in order to carry on the business of i3 Verticals, LLC and its subsidiaries. i3 Verticals, LLC was founded in 2012 and delivers seamlessly integrated software and payment solutions to customers in strategic vertical markets. The Company’s headquarters are located in Nashville, Tennessee, with operations throughout the United States. Unless the context otherwise requires, references to “we,” “us,” “our,” “i3 Verticals” and the “Company” refer to i3 Verticals, Inc. and its subsidiaries, including i3 Verticals, LLC.
In connection with the IPO, the Company completed certain reorganization transactions, which, among other things, resulted in i3 Verticals, Inc. being the sole managing member of i3 Verticals, LLC (the “Reorganization Transactions”). Following the completion of the IPO and Reorganization Transactions, the Company is a holding company and the principal asset that it owns are the common units of i3 Verticals, LLC. i3 Verticals, Inc. operates and controls all of i3 Verticals, LLC's operations and, through i3 Verticals, LLC and its subsidiaries, conducts i3 Verticals, LLC's business. i3 Verticals, Inc. has a majority economic interest in i3 Verticals, LLC. As the sole managing member of i3 Verticals, LLC, i3 Verticals, Inc. consolidates the financial results of i3 Verticals, LLC and reports a non-controlling interest representing the Common Units of i3 Verticals, LLC held by owners other than i3 Verticals, Inc. (the “Continuing Equity Owners”).

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and pursuant to the reporting and disclosure rules and regulations of the Securities and Exchange Commission (“SEC”). Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In the opinion of management, such statements include all adjustments (consisting only of normal recurring items) which are considered necessary for fair presentation of the unaudited condensed consolidated financial statements of the Company and its subsidiaries as of March 31, 2024 and for the three and six months ended March 31, 2024 and 2023. The results of operations for the three and six months ended March 31, 2024 and 2023 are not necessarily indicative of the operating results for the full year.
As permitted by the rules and regulations of the SEC, certain information and disclosures otherwise included in the notes to the consolidated financial statements have been condensed or omitted from the summary of significant accounting policies. The Company believes the disclosures are adequate to make the information presented not misleading. It is recommended that these interim condensed consolidated financial statements be read in conjunction with the Company's consolidated financial statements and related footnotes for the years ended September 30, 2023 and 2022, included in the Company’s Annual Report on Form 10-K for the year ended September 30, 2023 filed with the SEC on November 22, 2023.
Principles of Consolidation
These interim condensed consolidated financial statements include the accounts of the Company and its subsidiary companies. All significant intercompany accounts and transactions have been eliminated in consolidation.
10


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
Restricted Cash
Restricted cash represents funds held in escrow related to acquisitions or held-on-deposit with processing banks pursuant to agreements to cover potential merchant losses. It is presented as long-term assets on the accompanying condensed consolidated balance sheets since the related agreements extend beyond the next twelve months. Following the adoption of Accounting Standards Update (“ASU”) 2016-18, Statement of Cash Flows: Restricted Cash (Topic 230), the Company includes restricted cash along with the cash and cash equivalents balance for presentation in the consolidated statements of cash flows.
Settlement Assets and Obligations
Settlement assets and obligations result when funds are temporarily held or owed by the Company on behalf of merchants, consumers, schools, and other institutions. Timing differences, interchange expenses, merchant reserves and exceptional items cause differences between the amount received from the card networks and the amount funded to counterparties. These balances arising in the settlement process are reflected as settlement assets and obligations on the accompanying consolidated balance sheets. With the exception of merchant reserves, settlement assets or settlement obligations are generally collected and paid within one to four days. Settlement assets and settlement obligations were both $1,586 as of March 31, 2024 and $4,873 as of September 30, 2023, respectively.
Reclassifications
Certain prior period amounts have been reclassified in order to conform with the current period presentation. These reclassifications have no impact on the Company’s previously reported consolidated net income (loss).
Change in presentation
During the second quarter of 2024, the Company elected to change its presentation of cash flows associated with "Settlement obligations" from operating activities to financing actives within the Condensed Consolidated Statements of Cash Flows. Comparative amounts have been reclassified to conform to the current period presentation. This change has no impact on the Condensed Consolidated Balance Sheet, Condensed Consolidated Statements of Operations or Condensed Consolidated Statement of Changes in Equity.
The following tables present the effects of the change in presentation within the Condensed Consolidated Statements of Cash Flows:
For the Six Months Ended March 31, 2024
As Previously ReportedAdjustmentAs Adjusted
Cash flows from operating activities:
Settlement obligations(3,287)3,287  
Net cash provided by operating activities21,860 3,287 25,147 
Cash flows from financing activities:
Net payments for settlement obligations (3,287)(3,287)
Net cash used in financing activities(14,598)(3,287)(17,885)
11


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
For the Six Months Ended March 31, 2023
As Previously ReportedAdjustmentAs Adjusted
Cash flows from operating activities:
Settlement obligations(355)355  
Net cash provided by operating activities25,529 355 25,884 
Cash flows from financing activities:
Net payments for settlement obligations (355)(355)
Net cash provided by (used in) financing activities84,169 (355)83,814 
Inventories
Inventories consist of point-of-sale equipment to be sold to customers and are stated at the lower of cost, determined on a weighted average or specific basis, or net realizable value. Inventories were $3,978 and $4,138 at March 31, 2024 and September 30, 2023, respectively, and are included within prepaid expenses and other current assets on the accompanying condensed consolidated balance sheets.
Acquisitions
Business acquisitions have been recorded using the acquisition method of accounting in accordance with Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 805, Business Combinations (“ASC 805”), and, accordingly, the purchase price has been allocated to the assets acquired and liabilities assumed based on their estimated fair value as of the date of acquisition. Where relevant, the fair value of contingent consideration included in an acquisition is calculated using a Monte Carlo simulation. The fair value of merchant relationships and non-compete assets acquired is identified using the Income Approach. The fair values of trade names and internally-developed software acquired are identified using the Relief from Royalty Method. After the purchase price has been allocated, goodwill is recorded to the extent the total consideration paid for the acquisition, including the acquisition date fair value of contingent consideration, if any, exceeds the sum of the fair values of the separately identifiable acquired assets and assumed liabilities. Acquisition costs for business combinations are expensed when incurred and recorded in selling, general and administrative expenses in the accompanying condensed consolidated statements of operations.
Acquisitions not meeting the accounting criteria to be accounted for as a business combination are accounted for as an asset acquisition. An asset acquisition is recorded at its purchase price, inclusive of acquisition costs, which is allocated among the acquired assets and assumed liabilities based upon their relative fair values at the date of acquisition.
Leases
The Company adopted ASU 2016-02, Leases, on October 1, 2020, using the optional modified retrospective method under which the prior period financial statements were not restated for the new guidance. The Company elected the accounting policy practical expedients for all classes of underlying assets to (i) combine associated lease and non-lease components in a lease arrangement as a combined lease component and (ii) exclude recording short-term leases as right-of-use assets on the condensed consolidated balance sheets.
At contract inception the Company determines whether an arrangement is, or contains a lease, and for each identified lease, evaluates the classification as operating or financing. Leased assets and obligations are recognized at the lease commencement date based on the present value of fixed lease payments to be made over the term of the lease. Renewal and termination options are factored into determination of the lease term only if the option is reasonably certain to be exercised. The Company’s leases do not provide a readily determinable implicit interest rate and the Company uses its incremental borrowing rate to measure the lease liability and corresponding right-of-use asset. The incremental borrowing rate is a fully collateralized rate that considers the
12


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
Company’s credit rating, market conditions and the term of the lease. The Company accounts for all components in a lease arrangement as a single combined lease component.
Operating lease cost is recognized on a straight-line basis over the lease term. Total lease costs include variable lease costs, which are primarily comprised of the consumer price index adjustments and other changes based on rates, such as costs of insurance and property taxes. Variable payments are expensed in the period incurred and not included in the measurement of lease assets and obligations.
Revenue Recognition and Deferred Revenue
Revenue is recognized as each performance obligation is satisfied, in accordance with ASC 606, Revenue from Contracts with Customers (“ASC 606”). The Company accrues for rights of refund, processing errors or penalties, or other related allowances based on historical experience. The Company utilized the portfolio approach practical expedient within ASC 606-10-10-4 Revenue from Contracts with Customers—Objectives and the significant financing component practical expedient within ASC 606-10-32-18 Revenue from Contracts with Customers—The Existence of a Significant Financing Component in the Contract in performing the analysis.
The Company's revenue for the six months ended March 31, 2024 and 2023 is derived from the following sources:
Software and related services — Includes sales of software as a service, transaction-based fees, ongoing software maintenance and support, software licenses and other professional services related to our software offerings
Payments Includes volume-based payment processing fees (“discount fees”), gateway fees and other related fixed transaction or service fees
Other — Includes sales of equipment, non-software related professional services and other revenues
Revenues from sales of the Company’s software are recognized when the related performance obligations are satisfied. Sales of software licenses are categorized into one of two categories of intellectual property in accordance with ASC 606, functional or symbolic. The key distinction is whether the license represents a right to use (functional) or a right to access (symbolic) intellectual property. The Company generates sales of one-time software licenses, which is functional intellectual property. Revenue from functional intellectual property is recognized at a point in time, when delivered to the customer. The Company also offers access to its software under software-as-a-service (“SaaS”) arrangements, which represent services arrangements. Revenue from SaaS arrangements is recognized over time, over the term of the agreement.
Discount fees represent a percentage of the dollar amount of each credit or debit transaction processed or a specified per transaction amount, depending on the card type. The Company frequently enters into agreements with customers under which the customer engages the Company to provide both payment authorization services and transaction settlement services for all of the cardholder transactions of the customer, regardless of which issuing bank and card network to which the transaction relates. The Company’s core performance obligations are to stand ready to provide continuous access to the Company’s payment authorization services and transaction settlement services in order to be able to process as many transactions as its customers require on a daily basis over the contract term. These services are stand ready obligations, as the timing and quantity of transactions to be processed is not determinable. Under a stand-ready obligation, the Company’s performance obligation is defined by each time increment rather than by the underlying activities satisfied over time based on days elapsed. Because the service of standing ready is substantially the same each day and has the same pattern of transfer to the customer, the Company has determined that its stand-ready performance obligation comprises a series of distinct days of service. Discount fees are recognized each day based on the volume or transaction count at the time the merchants’ transactions are processed.
13


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
The Company follows the requirements of ASC 606-10-55 Revenue from Contracts with Customers—Principal versus Agent Considerations, which states that the determination of whether a company should recognize revenue based on the gross amount billed to a customer or the net amount retained is a matter of judgment that depends on the facts and circumstances of the arrangement. The determination of gross versus net recognition of revenue requires judgment that depends on whether the Company controls the good or service before it is transferred to the merchant or whether the Company is acting as an agent of a third party. The assessment is provided separately for each performance obligation identified. Under its agreements, the Company incurs interchange and network pass-through charges from the third-party card issuers and card networks, respectively, related to the provision of payment authorization services. The Company has determined that it is acting as an agent with respect to these payment authorization services, based on the following factors: (1) the Company has no discretion over which card issuing bank will be used to process a transaction and is unable to direct the activity of the merchant to another card issuing bank, and (2) interchange and card network rates are pre-established by the card issuers or card networks, and the Company has no latitude in determining these fees. Therefore, revenue allocated to the payment authorization performance obligation is presented net of interchange and card network fees paid to the card issuing banks and card networks, respectively, for the six months ended March 31, 2024 and 2023.
With regards to the Company's discount fees, generally, where the Company has control over merchant pricing, merchant portability, credit risk and ultimate responsibility for the merchant relationship, revenues are reported at the time of sale equal to the full amount of the discount charged to the merchant, less interchange and network fees. Revenues generated from merchant portfolios where the Company does not have control over merchant pricing, liability for merchant losses or credit risk or rights of portability are reported net of interchange and network fees as well as third-party processing costs directly attributable to processing and bank sponsorship costs.
Revenues are also derived from a variety of transaction fees, which are charged for accessing our payment and software solutions, and fees for other miscellaneous services. Revenues derived from such fees are recognized at the time the transactions occur and when there are no further performance obligations. Revenue from the sale of equipment, is recognized upon transfer of ownership to the customer, after which there are no further performance obligations.
Arrangements may contain multiple performance obligations, such as payment authorization services, transaction settlement services, hardware, software products, maintenance, and professional installation and training services. Revenues are allocated to each performance obligation based on the standalone selling price of each good or service. The selling price for a deliverable is based on standalone selling price, if available, the adjusted market assessment approach, estimated cost plus margin approach, or residual approach. The Company establishes estimated selling price, based on the judgment of the Company's management, considering internal factors such as margin objectives, pricing practices and controls, customer segment pricing strategies and the product life cycle. In arrangements with multiple performance obligations, the Company determines allocation of the transaction price at inception of the arrangement and uses the standalone selling prices for the majority of the Company's revenue recognition.
Revenues from sales of the Companys combined hardware and software element are recognized when each performance obligation has been satisfied which has been determined to be upon the delivery of the product. Revenues derived from service fees are recognized at the time the services are performed and there are no further performance obligations. The Company’s professional services, including training, installation, and repair services are recognized as revenue as these services are performed.
14


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
The tables below present a disaggregation of the Company's revenue from contracts with customers by product by segment. Refer to Note 14 for discussion of the Company's segments. The Company's products are defined as follows:
Software and related services — Includes SaaS, transaction-based fees, ongoing software maintenance and support, software licenses and other professional services related to our software offerings
Payments Includes discount fees, gateway fees and other related fixed transaction or service fees
Other — Includes sales of equipment, non-software related professional services and other revenues
For the Three Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$42,130 $3,537 $(10)$45,657 
Payments revenue14,855 29,585 (6)44,434 
Other revenue2,498 1,953  4,451 
Total revenue$59,483 $35,075 $(16)$94,542 
For the Three Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$44,099 $3,217 $(9)$47,307 
Payments revenue14,285 27,634 (10)41,909 
Other revenue2,413 2,243  4,656 
Total revenue$60,797 $33,094 $(19)$93,872 

For the Six Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$82,462 $6,839 $(22)$89,279 
Payments revenue28,837 59,607 (15)88,429 
Other revenue4,773 4,051  8,824 
Total revenue$116,072 $70,497 $(37)$186,532 

For the Six Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$82,244 $6,196 $(19)$88,421 
Payments revenue27,038 55,243 (18)82,263 
Other revenue4,728 4,489  9,217 
Total revenue$114,010 $65,928 $(37)$179,901 


15


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
The tables below present a disaggregation of the Company's revenue from contracts with customers by timing of transfer of goods or services by segment. The Company's revenue included in each category are defined as follows:
Revenue earned over time Includes discount fees, gateway fees, sales of SaaS, ongoing support or other stand-ready obligations and professional services
Revenue earned at a point in time — Includes point in time service fees that are not stand-ready obligations, software licenses sold as functional intellectual property and other equipment
For the Three Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$55,361 $30,095 $(10)$85,446 
Revenue earned at a point in time4,122 4,980 (6)9,096 
Total revenue$59,483 $35,075 $(16)$94,542 
For the Three Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$54,568 $27,984 $(9)$82,543 
Revenue earned at a point in time6,229 5,110 (10)11,329 
Total revenue$60,797 $33,094 $(19)$93,872 

For the Six Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$109,715 $60,176 $(22)$169,869 
Revenue earned at a point in time6,357 10,321 (15)16,663 
Total revenue$116,072 $70,497 $(37)$186,532 

For the Six Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$105,009 $55,581 $(19)$160,571 
Revenue earned at a point in time9,001 10,347 (18)19,330 
Total revenue$114,010 $65,928 $(37)$179,901 

Contract Assets
The Company bills for certain software and related services sales and fixed fee professional services upon pre-determined milestones in the contracts. Therefore, the Company may have contract assets other than trade accounts receivable for performance obligations that are partially completed, which would typically represent consulting services provided before a milestone is completed in a contract. Additionally, contract assets also include software licenses sold as a right to use license but paid for under a subscription model. Under this structure, the license revenue is recognized upfront while a portion of the revenue is unbilled. Unbilled amounts
16


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
associated with these services are presented as accounts receivable as the Company has an unconditional right to payment for services performed.
As of March 31, 2024 and September 30, 2023, the Company’s contract assets from contracts with customers was $11,478 and $15,131, respectively.
Contract Liabilities
Deferred revenue represents amounts billed to customers by the Company for services contracts. Payment is typically collected at the start of the contract term. The initial prepaid contract agreement balance is deferred. The balance is then recognized as the services are provided over the contract term. Deferred revenue that is expected to be recognized as revenue within one year is recorded as short-term deferred revenue and the remaining portion is recorded as other long-term liabilities in the condensed consolidated balance sheets. The terms for most of the Company's contracts with a deferred revenue component are one year. Substantially all of the Company's deferred revenue is anticipated to be recognized within the next year.
The following tables present the changes in deferred revenue as of and for the six months ended March 31, 2024 and 2023, respectively:
Balance at September 30, 2023
$35,444 
Deferral of revenue19,793 
Recognition of unearned revenue(15,664)
Balance at December 31, 2023
39,573 
Deferral of revenue11,759 
Recognition of unearned revenue(13,596)
Balance at March 31, 2024
$37,736 
Balance at September 30, 2022
$32,089 
Deferral of revenue19,334 
Recognition of unearned revenue(13,925)
Balance at December 31, 2022
37,498 
Deferral of revenue10,475 
Recognition of unearned revenue(14,286)
Balance at March 31, 2023
$33,687 

Costs to Obtain and Fulfill a Contract
The Company capitalizes incremental costs to obtain new contracts and contract renewals and amortizes these costs on a straight-line basis as an expense over the benefit period, which is generally the contract term, unless a commensurate payment is not expected at renewal. As of March 31, 2024 and September 30, 2023, the Company had $5,417 and $4,966, respectively, of capitalized contract costs, which relates to commissions paid to employees and agents as well as other incentives given to customers to obtain new sales, included within “Other assets" on the condensed consolidated balance sheets. The Company recorded expense related to these costs of $241 and $470 for the three and six months ended March 31, 2024, respectively and $193 and $376 for the three and six months ended March 31, 2023.
The Company expenses sales commissions as incurred for the Company's sales commission plans that are paid on recurring monthly revenues, portfolios of existing customers, or have a substantive stay requirement prior to payment.
17


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
Other Cost of Services
Other costs of services include third-party processing costs directly attributable to processing and bank sponsorship costs, which may not be based on a percentage of volume. These costs also include related costs such as residual payments to sales groups, which are based on a percentage of the net revenues generated from merchant referrals. In certain merchant processing bank relationships the Company is liable for chargebacks against a merchant equal to the volume of the transaction. Losses resulting from chargebacks against a merchant are included in other cost of services on the accompanying condensed consolidated statement of operations. The Company evaluates its risk for such transactions and estimates its potential loss from chargebacks based primarily on historical experience and other relevant factors. The reserve for merchant losses is included within accrued expenses and other current liabilities on the accompanying condensed consolidated balance sheets. The cost of equipment and software sold is also included in other cost of services. Other costs of services are recognized at the time the associated revenue is earned.
The Company accounts for all governmental taxes associated with revenue transactions on a net basis.
Use of Estimates
The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Such estimates include, but are not limited to, the value of purchase consideration paid and identifiable assets acquired and assumed in acquisitions, goodwill and intangible asset impairment review, determination of performance obligations for revenue recognition, loss reserves, assumptions used in the calculation of equity-based compensation and in the calculation of income taxes, and certain tax assets and liabilities as well as the related valuation allowances. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances. Actual results could differ from those estimates.
Recent Accounting Pronouncements
Recently Issued Accounting Pronouncements Not Yet Adopted
In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740)—Improvements to Income Tax Disclosures (“ASU 2023-09”). ASU 2023-09 will provide improvements to the income tax disclosures primarily related to the income taxes paid and rate reconciliation, and how legislation changes may affect future capital allocation and cash flow forecasts. The amendment will improve the consistency in which companies provide tax information, and will further increase the transparency of related tax risks and operational opportunities. The amendments in ASU 2023-09 are effective for annual periods beginning after December 15, 2024, with early adoption permitted. The Company will not be required to adopt ASU 2023-09 until October 1, 2025. The Company is currently evaluating the impact of the adoption of ASU 2023-09 on the Company’s financial statement disclosures.
In November 2023, the FASB issued ASU No. 2023-07, Segment Reporting (Topic 280)—Improvements to Reportable Segment Disclosures (“ASU 2023-07”). ASU 2023-07 improves interim disclosure requirements for segment reporting, including clarifications regarding the measure of profit and loss used to asses segment performance and the allocation of resources. Further, it enhances the disclosures for reporting segment expenses and will require the Company to report significant expenses regularly provided by the chief operating decision maker. The amendment will require companies to disclose a more granular level of information with regards to segment reporting to further enhance the transparency of what specified amounts are included within each segment. The amendments in ASU 2023-07 are effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The Company will not be required to adopt ASU 2023-07 until October 1, 2024. The Company is currently evaluating the impact of the adoption of ASU 2023-07 on the Company’s financial statement disclosures.

18


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
3. ACQUISITIONS
During the six months ended March 31, 2024 and 2023, the Company acquired the following intangible assets and businesses:
Residual Buyouts
From time to time, the Company acquires future commission streams (or "residuals") from sales agents in exchange for an upfront cash payment. This results in an increase in overall gross processing volume to the Company. The residual buyouts are treated as asset acquisitions, resulting in recording a residual buyout intangible asset at cost on the date of acquisition. These assets are amortized using a method of amortization that reflects the pattern in which the economic benefits of the intangible asset are expected to be utilized over their estimated useful lives.
During the six months ended March 31, 2024 and 2023, the Company purchased residuals for $4,466 and $387 of consideration, respectively. The purchases were funded with a combination of cash on hand and borrowings on the Company's revolving credit facility. The acquired residual buyout intangible asset has an estimated amortization period of eight years.
Referral Agreements
From time to time, the Company enters into referral agreements with agent banks (“Referral Partners”). Under these agreements, the Referral Partner refers its customers to the Company for credit card processing services. Total consideration paid for these agreements in the six months ended March 31, 2023 was $420, all of which was settled with cash on hand. Because the Company pays an up-front fee to compensate the Referral Partner, the amount is treated as an asset acquisition in which the Company has acquired an intangible stream of referrals. This asset is amortized over a straight-line period of five years.
Business Combinations during the six months ended March 31, 2024
During the six months ended March 31, 2024 the Company completed the acquisition of a business to expand the Company’s software offerings. Total purchase consideration was $1,270, including $1,100 in cash consideration, funded by proceeds from the Company's revolving credit facility, and $170 of contingent consideration.
In connection with this acquisition, the Company allocated approximately $5 to property and equipment, approximately $40 to capitalized software, approximately $220 to customer relationships and the remainder, approximately $1,005, to goodwill, all of which is deductible for tax purposes. Certain of the purchase price allocations assigned for this acquisition is considered preliminary as of March 31, 2024. The acquired customer relationships intangible assets have an estimated amortization periods of ten years. The acquired capitalized software have amortization periods of seven years.
Acquisition-related costs for this acquisition amounted to approximately $8 and were expensed as incurred.
Business Combinations during the year ended September 30, 2023
Purchase of Celtic Cross Holdings, Inc. and Celtic Systems Pvt. Ltd.
During the six months ended March 31, 2023, the Company completed the acquisition of Celtic Cross Holdings, Inc., in Scottsdale, Arizona and Celtic Systems Pvt. Ltd. in Vadodara, India (collectively "Celtic") to expand the Company’s software offerings in the Public Sector vertical. Celtic is within the Software and Services segment. Total purchase consideration consisted of $85,000 in cash consideration, funded by proceeds from the Company's revolving credit facility.
The goodwill associated with the Celtic acquisition is deductible for tax purposes. The acquired customer relationships intangible assets has an estimated amortization period of eighteen years. The trade name and non-compete agreements associated with the acquisition have amortization periods of five years and three years,
19


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
respectively. The weighted-average amortization period for all intangibles acquired is eighteen years. The acquired capitalized software has a weighted-average amortization period of ten years.
Acquisition-related costs for this acquisition amounted to approximately $1,782 and were expensed as incurred.
Summary of Celtic Cross Holdings, Inc. and Celtic Systems Pvt. Ltd.
The fair values assigned to certain assets and liabilities assumed, as of the acquisition date, were as follows:

Accounts receivable$7,660 
Prepaid expenses and other current assets103 
Property and equipment5,233 
Capitalized software12,600 
Customer relationships33,800 
Non-compete agreements200 
Trade name600 
Goodwill43,899 
Total assets acquired104,095 
Accounts payable9 
Accrued expenses and other current liabilities3,182 
Deferred revenue, current2,741 
Other long-term liabilities13,162 
Net assets acquired$85,001 
Other Business Combinations during the year ended September 30, 2023
The Company completed the acquisition of two other businesses to expand the Company's software offerings. The total purchase consideration was $19,757, including $16,997 in cash consideration, funded by proceeds from the Company's revolving credit facility, $2,000 of the Company's Class A Common Stock, and $760 contingent consideration.
In connection with this acquisition, the Company allocated approximately $159 of the consideration to net working capital, approximately $374 to property and equipment, approximately $670 to capitalized software, approximately $8,400 to customer relationships, approximately $100 to trade names, and the remainder, approximately $12,229, to goodwill, of which $2,864 is deductible for tax purposes, and approximately $2,178 to other long-term liabilities. Certain of the purchase price allocations assigned for one of these acquisitions is considered preliminary as of March 31, 2024. The acquired capital software and customer relationships intangible asset have estimated amortization periods of seven to eight years and ten to fifteen years, respectively.
20


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
4. PREPAID EXPENSES AND OTHER CURRENT ASSETS
A summary of the Company's prepaid expenses and other current assets as of March 31, 2024 and September 30, 2023 is as follows:
March 31,September 30,
20242023
Inventory$3,978 $4,138 
Prepaid licenses3,613 3,115 
Prepaid insurance929 697 
Notes receivable — current portion 4 
Other current assets7,282 4,495 
Prepaid expenses and other current assets$15,802 $12,449 

5. GOODWILL AND INTANGIBLE ASSETS
Changes in the carrying amount of goodwill are as follows:
Software and ServicesMerchant ServicesOtherTotal
Balance at September 30, 2023
$287,613 $121,950 $ $409,563 
Goodwill attributable to preliminary purchase price adjustments and acquisitions during the six months ended March 31, 20241,209   1,209 
Balance at March 31, 2024$288,822 $121,950 $ $410,772 
Intangible assets consisted of the following as of March 31, 2024:
Cost
Accumulated
Amortization
Carrying
Value
Amortization Life and Method
Finite-lived intangible assets:
Merchant relationships$310,721 $(106,892)$203,829 
9 to 25 years – accelerated or straight-line
Non-compete agreements418 (267)151 
3 to 6 years – straight-line
Website and brand development costs103 (71)32 
3 to 4 years – straight-line
Trade names6,131 (3,908)2,223 
3 to 7 years – straight-line
Residual buyouts18,686 (4,134)14,552 
8 years – straight-line
Referral and exclusivity agreements420 (105)315 
5 years – straight-line
Total finite-lived intangible assets336,479 (115,377)221,102 
Indefinite-lived intangible assets:
Trademarks43 — 43 
Total identifiable intangible assets$336,522 $(115,377)$221,145 
Amortization expense for intangible assets amounted to $5,270 and $10,505 for the three and six months ended March 31, 2024, respectively, and $5,157 and $10,216 for the three and six months ended March 31, 2023, respectively.
21


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
Based on net carrying amounts at March 31, 2024, the Company's estimate of future amortization expense for intangible assets are presented in the table below for fiscal years ending September 30:
2024 (six months remaining)$10,435 
202520,798 
202620,326 
202719,706 
202819,121 
Thereafter130,716 
$221,102 

6. ACCRUED EXPENSES AND OTHER LIABILITIES
A summary of the Company's accrued expenses and other current liabilities as of March 31, 2024 and September 30, 2023 is as follows is as follows:
March 31,September 30,
20242023
Accrued wages, bonuses, commissions and vacation$6,290 $8,713 
Accrued interest1,004 1,313 
Accrued contingent consideration — current portion3,868 6,825 
Escrow liabilities2,118 3,965 
Customer deposits1,061 1,258 
Employee health self-insurance liability1,058 1,014 
Accrued interchange2,066 2,191 
Other current liabilities9,389 12,461 
Accrued expenses and other current liabilities$26,854 $37,740 
A summary of the Company's long-term liabilities as of March 31, 2024 and September 30, 2023 is as follows:
March 31,September 30,
20242023
Accrued contingent consideration — long-term portion$101 $1,414 
Deferred tax liability — long-term17,125 19,646 
Other long-term liabilities1,128 3,083 
Total other long-term liabilities$18,354 $24,143 

22


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
7. LONG-TERM DEBT, NET
A summary of long-term debt, net as of March 31, 2024 and September 30, 2023 is as follows:
March 31,September 30,
Maturity20242023
Revolving lines of credit to banks under the 2023 Senior Secured Credit FacilityMay 8, 2028$346,214 $272,505 
1% Exchangeable Senior Notes due 2025
February 15, 202526,223 117,000 
Debt issuance costs, net(2,822)(4,424)
Total long-term debt, net of issuance costs369,615 385,081 
Less current portion of long-term debt(26,223) 
Long-term debt, net of current portion$343,392 $385,081 
2020 Exchangeable Notes Offering
On February 18, 2020, i3 Verticals, LLC issued $138,000 aggregate principal amount of 1.0% Exchangeable Senior Notes due 2025 (the “Exchangeable Notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”). The Company received approximately $132,762 in net proceeds from the sale of the Exchangeable Notes, as determined by deducting estimated offering expenses paid to third-parties from the aggregate principal amount.
The Exchangeable Notes bear interest at a fixed rate of 1.00% per year, payable semiannually in arrears on February 15 and August 15 of each year, beginning on August 15, 2020. The Exchangeable Notes will mature on February 15, 2025, unless converted or repurchased at an earlier date.
i3 Verticals, LLC issued the Exchangeable Notes pursuant to an Indenture, dated as of February 18, 2020, among i3 Verticals, LLC, the Company and U.S. Bank National Association, as trustee.
For a discussion of the terms of the Exchangeable Notes, refer to the Company’s Annual Report on Form 10-K for the fiscal year ended September 30, 2023.
Non-cash interest expense, including amortization of debt issuance costs, related to the Exchangeable Notes for the three and six months ended March 31, 2024 was $104 and $359, respectively and $233 and $460 for the three and six months ended March 31, 2023. Total unamortized debt issuance costs related to the Exchangeable Notes were $216 and $1,501 as of March 31, 2024 and September 30, 2023, respectively.
During fiscal year 2020, we repurchased $21,000 in aggregate principal amount of Exchangeable Notes in open market purchases. In addition, on December 21, 2023, i3 Verticals, LLC entered into agreements to repurchase an additional portion of its Exchangeable Notes pursuant to privately negotiated transactions with a limited number of holders of the Exchangeable Notes (the "Exchangeable Note Repurchases"). The repurchase payments were determined by the Company’s average stock price over the 15 trading-day measurement period ending January 16, 2024. The closing of the Exchangeable Note Purchases occurred on January 18, 2024, and the Company paid $87,391 to repurchase $90,777 in aggregate principal amount of its Exchangeable Notes and to repay approximately $386 in accrued interest on the repurchased portion of the Exchangeable Notes. The Company wrote off $926 of debt issuance costs in connection with the repurchase transactions. These repurchases resulted in a decrease in the Company's total leverage ratio, and following the completion of the repurchases of these Exchangeable Notes, approximately $26,223 in aggregate principal amount of the Exchangeable Notes remained outstanding, with terms unchanged. The Company recorded a gain on retirement of debt of $2,397 due to the estimated acquisition price exceeding the net carrying amount of the repurchased
23


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
portion of the Exchangeable Notes, adjusted for unamortized debt issuance costs and costs and third-party fees related to the transaction.
As of March 31, 2024, the aggregate principal amount outstanding of the Exchangeable Notes was $26,223.
The estimated fair value of the Exchangeable Notes was $25,043 as of March 31, 2024. The estimated fair value of the Exchangeable Notes was determined through consideration of quoted market prices for similar instruments. The fair value is classified as Level 2, as defined in Note 10.
Exchangeable Note Hedge Transactions
On February 12, 2020, concurrently with the pricing of the Exchangeable Notes, and on February 13, 2020, concurrently with the exercise by the initial purchasers of their right to purchase additional Exchangeable Notes, i3 Verticals, LLC entered into exchangeable note hedge transactions with respect to Class A common stock (the “Note Hedge Transactions”) with certain financial institutions (collectively, the “Counterparties”). The Note Hedge Transactions cover, subject to anti-dilution adjustments substantially similar to those applicable to the Exchangeable Notes, the same number of shares of Class A common stock that initially underlie the Exchangeable Notes in the aggregate and are exercisable upon exchange of the Exchangeable Notes. The Note Hedge Transactions are intended to reduce potential dilution to the Class A common stock upon any exchange of the Exchangeable Notes. The Note Hedge Transactions will expire upon the maturity of the Exchangeable Notes, if not earlier exercised. The Note Hedge Transactions are separate transactions, entered into by i3 Verticals, LLC with the Counterparties, and are not part of the terms of the Exchangeable Notes. Holders of the Exchangeable Notes will not have any rights with respect to the Note Hedge Transactions. i3 Verticals, LLC used approximately $28,676 of the net proceeds from the offering of the Exchangeable Notes (net of the premiums received for the warrant transactions described below) to pay the cost of the Note Hedge Transactions.
The Note Hedge Transactions do not require separate accounting as a derivative as they meet a scope exception for certain contracts involving an entity's own equity. The premiums paid for the Note Hedge Transactions have been included as a net reduction to additional paid-in capital within stockholders' equity.
In December 2023, i3 Verticals, LLC received $250 from the Counterparties to terminate the portion of the Note Hedge Transactions corresponding to the Exchangeable Notes that were repurchased in fiscal year 2020. Also in December 2023, i3 Verticals, LLC entered into agreements with the Counterparties to terminate the portion of the Note Hedge Transactions corresponding to the Exchangeable Note Repurchases. On January 18, 2024, in connection with the Exchangeable Note Repurchases, the Company and i3 Verticals, LLC terminated the corresponding portions of the Note Hedge Transactions ("Note Hedge Unwinds"), and i3 Verticals, LLC received $987 for the sale of the Note Hedge Unwinds and recorded a loss on the sale of the Note Hedge Unwinds of $245.
Warrant Transactions
On February 12, 2020, concurrently with the pricing of the Exchangeable Notes, and on February 13, 2020, concurrently with the exercise by the initial purchasers of their right to purchase additional Exchangeable Notes, the Company entered into warrant transactions to sell to the Counterparties warrants (the “Warrants”) to acquire, subject to customary adjustments, up to initially 3,376,391 shares of Class A common stock in the aggregate at an initial exercise price of $62.88 per share. The Company offered and sold the Warrants in reliance on the exemption from registration provided by Section 4(a)(2) of the Securities Act. The Warrants will expire over a period beginning on May 15, 2025.
The Warrants are separate transactions, entered into by the Company with the Counterparties, and are not part of the terms of the Exchangeable Notes. Holders of the Exchangeable Notes will not have any rights with respect to the Warrants. The Company received approximately $14,669 from the offering and sale of the Warrants. The Warrants do not require separate accounting as a derivative as they meet a scope exception for
24


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
certain contracts involving an entity's own equity. The premiums paid for the Warrants have been included as a net increase to additional paid-in capital within stockholders' equity.
In December 2023, the Company paid $119 to the Counterparties to terminate the portion of the Warrants corresponding to the Exchangeable Notes that were repurchased in fiscal year 2020. Also in December 2023, i3 Verticals, LLC entered into agreements with the Counterparties to terminate the portion of the Warrants corresponding to the Exchangeable Note Repurchases. On January 18, 2024, in connection with the Exchangeable Note Repurchases, the Company and i3 Verticals, LLC terminated the corresponding portions of the and Warrants ("Warrant Unwinds"), and the Company paid $433 for the repurchase of the Warrant Unwinds and recorded a gain on the repurchase of the Warrant Unwinds of $105.
2023 Senior Secured Revolving Credit Facility
On May 8, 2023, i3 Verticals, LLC (the “Borrower”), entered into that certain Credit Agreement (the “2023 Senior Secured Credit Facility”) with the guarantors and lenders party thereto and JPMorgan Chase Bank, N.A., as administrative agent (“JPMorgan”). The 2023 Senior Secured Credit Facility replaced the prior senior secured credit facility of the Company which was entered into on May 9, 2019 (the "Prior Senior Secured Credit Facility"). The 2023 Senior Secured Credit Facility provides for aggregate commitments of $450 million in the form of a senior secured revolving credit facility (the “Revolver”).

The 2023 Senior Secured Credit Facility provides that the Borrower has the right to seek additional commitments to provide additional term loan facilities or additional revolving credit commitments in an aggregate principal amount up to, as of any date of determination, the sum of (i) the greater of $100 million and 100% of the Borrower’s consolidated EBITDA (as defined in the 2023 Senior Secured Credit Facility) for the most recently completed four quarter period, plus (ii) the amount of certain prepayments of certain indebtedness, so long as, among other things, after giving pro forma effect to the incurrence of such additional borrowings and any related transactions, the Borrower’s consolidated interest coverage ratio (as defined in the 2023 Senior Secured Credit Facility) would not be less than 3.0 to 1.0 and the Borrower’s consolidated total net leverage ratio (as defined in the 2023 Senior Secured Credit Facility) would not exceed 5.0 to 1.0. As of March 31, 2024, the Borrower's consolidated interest coverage ratio was 4.1x and total leverage ratio was 3.5x.

The provision of any such additional amounts under the additional term loan facilities or additional revolving credit commitments are subject to certain additional conditions and the receipt of certain additional commitments by existing or additional lenders. The lenders under the 2023 Senior Secured Credit Facility are not under any obligation to provide any such additional term loan facilities or revolving credit commitments.

The proceeds of the Revolver, together with proceeds from any additional amounts under the additional term loan facilities or additional revolving credit commitments, may only be used by the Borrower to (i) finance working capital, capital expenditures and other lawful corporate purposes, (ii) finance permitted acquisitions (as defined in the 2023 Senior Secured Credit Facility) and (iii) to refinance certain existing indebtedness.

Borrowings under the Revolver will be made, at the Borrower’s option, at the Adjusted Term SOFR rate or the base rate, plus, in each case, an applicable margin.

The Adjusted Term SOFR rate will be the rate of interest per annum equal to the Term SOFR rate (based upon an interest period of one, three or six months), plus 0.10%, plus an applicable margin of 2.00% to 3.00% (3.00% at March 31, 2024). The Adjusted Term SOFR rate shall not be less than 0% in any event.

The base rate is a fluctuating rate of interest per annum equal to the highest of (a) the greater of the federal funds rate or the overnight bank funding rate, plus ½ of 1%, (b) Wall Street Journal prime rate and (c) the Adjusted Term SOFR rate for an interest period of one month, plus 1%, plus an applicable margin of 1.00% to 2.00% (2.00% at March 31, 2024). The base rate shall not be less than 1% in any event.

25


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
The applicable margin is based upon the Borrower’s consolidated total net leverage ratio (as defined in the 2023 Senior Secured Credit Facility), as reflected in the schedule below:
Consolidated Total Net Leverage RatioCommitment FeeLetter of Credit FeeTerm Benchmark LoansBase Rate Loans
> 3.0 to 1.0
0.30 %3.00 %3.00 %2.00 %
> 2.5 to 1.0 but < 3.00 to 1.0
0.25 %2.50 %2.50 %1.50 %
> 2.0 to 1.0 but < 2.50 to 1.0
0.20 %2.25 %2.25 %1.25 %
< 2.0 to 1.0
0.15 %2.00 %2.00 %1.00 %

In addition to paying interest on outstanding principal under the Revolver, the Borrower will be required to pay a commitment fee equal to the product of between 0.15% and 0.30% (the applicable percentage depending on the Borrower’s consolidated total net leverage ratio as reflected in the schedule above, 0.30% at March 31, 2024) times the actual daily amount by which $450 million exceeds the total amount outstanding under the Revolver and available to be drawn under all outstanding letters of credit.

The Borrower will be permitted to voluntarily reduce the unutilized portion of the commitment amount and repay outstanding loans under the 2023 Senior Secured Credit Facility, whether such amounts are issued under the Revolver or under the additional term loan facilities or additional revolving credit facilities, at any time without premium or penalty.

In addition, if the total amount borrowed under the Revolver exceeds $450 million at any time, the 2023 Senior Secured Credit Facility requires the Borrower to prepay such excess outstanding amounts.

All obligations under the 2023 Senior Secured Credit Facility are unconditionally guaranteed by the Company, and each of the Company’s existing and future direct and indirect material, wholly owned domestic subsidiaries, subject to certain exceptions. The obligations are secured by first-priority security interests in substantially all tangible and intangible assets of the Borrower, the Company and each subsidiary guarantor, in each case whether owned on the date of the initial borrowings or thereafter acquired.

The 2023 Senior Secured Credit Facility places certain restrictions on the ability of the Borrower, the Company and their subsidiaries to, among other things, incur debt and liens; merge, consolidate or liquidate; dispose of assets; enter into hedging arrangements; make certain restricted payments; undertake transactions with affiliates; enter into sale-leaseback transactions; make certain investments; prepay or modify the terms of certain indebtedness; and modify the terms of certain organizational agreements.

The 2023 Senior Secured Credit Facility contains customary events of default, including payment defaults, breaches of representations and warranties, covenant defaults, cross-defaults to other material indebtedness, certain events of bankruptcy and insolvency, material judgments, certain events with respect to employee benefit plans, invalidity of loan documents and certain changes in control.
Debt issuance costs
The Company did not incur any debt issuance costs during the three and six months ended March 31, 2024, and incurred $265 in debt issuance costs during the six months ended March 31, 2023. During the three and six months ended March 31, 2024. the Company wrote off $926 of debt issuance costs in connection with the Exchangeable Note Repurchases. The Company's debt issuance costs are being amortized over the related term of the debt using the straight-line method, which is not materially different than the effective interest rate method, and are presented net against long-term debt in the condensed consolidated balance sheets. The amortization of deferred debt issuance costs is included in interest expense and amounted to approximately $262 and $676
26


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
during the three and six months ended March 31, 2024, respectively, and $368 and $729 during the three and six months ended March 31, 2023, respectively.

8. INCOME TAXES
i3 Verticals, Inc. is taxed as a corporation and pays corporate federal, state and local taxes on income allocated to it from i3 Verticals, LLC based on i3 Verticals, Inc.’s economic interest in i3 Verticals, LLC. i3 Verticals, LLC's members, including the Company, are liable for federal, state and local income taxes based on their share of i3 Verticals, LLC's pass-through taxable income. i3 Verticals, LLC is not a taxable entity for federal income tax purposes but is subject to and reports entity level tax in both Tennessee and Texas. In addition, certain subsidiaries of i3 Verticals, LLC are corporations that are subject to state and federal income taxes.
The Company’s tax provision for interim periods is determined using an estimate of its annual effective tax rate, adjusted for discrete items, if any, that are taken into account in the relevant period. When the estimate of the annual effective tax rate is unreliable, the Company records its income tax expense or benefit based up on a period to date effective tax rate. Each quarter, the Company updates its estimate of the annual effective tax rate, and if the Company’s estimated tax rate changes, it makes a cumulative adjustment in that period. The Company’s provision for income taxes was a provision of $580 and $762 for the three and six months ended March 31, 2024, respectively and a benefit of $563 and $181 during the three and six months ended March 31, 2023, respectively.
Tax Receivable Agreement
On June 25, 2018, the Company entered into a Tax Receivable Agreement with i3 Verticals, LLC and each of the Continuing Equity Owners (the “Tax Receivable Agreement”) that provides for the payment by the Company to the Continuing Equity Owners of 85% of the amount of certain tax benefits, if any, that it actually realizes, or in some circumstances, is deemed to realize in its tax reporting, as a result of (i) future redemptions funded by the Company or exchanges, or deemed exchanges in certain circumstances, of Common Units of i3 Verticals, LLC for Class A common stock of i3 Verticals, Inc. or cash, and (ii) certain additional tax benefits attributable to payments made under the Tax Receivable Agreement. These tax benefit payments are not conditioned upon one or more of the Continuing Equity Owners maintaining a continued ownership interest in i3 Verticals, LLC. If a Continuing Equity Owner transfers Common Units but does not assign to the transferee of such units its rights under the Tax Receivable Agreement, such Continuing Equity Owner generally will continue to be entitled to receive payments under the Tax Receivable Agreement arising in respect of a subsequent exchange of such Common Units. In general, the Continuing Equity Owners’ rights under the Tax Receivable Agreement may not be assigned, sold, pledged or otherwise alienated to any person, other than certain permitted transferees, without (a) the Company's prior written consent, which should not be unreasonably withheld, conditioned or delayed, and (b) such persons becoming a party to the Tax Receivable Agreement and agreeing to succeed to the applicable Continuing Equity Owner’s interest therein. The Company expects to benefit from the remaining 15% of the tax benefits, if any, that the Company may realize.
During the six months ended March 31, 2024, the Company acquired an aggregate of 40,718 Common Units in i3 Verticals, LLC in connection with the redemption of Common Units from the Continuing Equity Owners. which resulted in an increase in the tax basis of our investment in i3 Verticals, LLC subject to the provisions of the Tax Receivable Agreement. As a result of the exchange, during the six months ended March 31, 2024, the Company recognized an increase to its net deferred tax assets in the amount of $286, and corresponding Tax Receivable Agreement liabilities of $243, representing 85% of the tax benefits due to Continuing Equity Owners.
The deferred tax asset and corresponding Tax Receivable Agreement liability balances were $38,009 and $40,323, respectively, as of March 31, 2024.
27


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
Payments to the Continuing Equity Owners related to exchanges through March 31, 2024 will range from $0 to $3,256 per year and are expected to be paid over the next 24 years. The amounts recorded as of March 31, 2024, approximate the current estimate of expected tax savings and are subject to change after the filing of the Company’s U.S. federal and state income tax returns. Future payments under the Tax Receivable Agreement with respect to subsequent exchanges would be in addition to these amounts.

9. LEASES
The Company’s leases consist primarily of real estate leases throughout the markets in which the Company operates. At contract inception, the Company determines whether an arrangement is or contains a lease, and for each identified lease, evaluates the classification as operating or financing. The Company had no finance leases as of March 31, 2024. Leased assets and obligations are recognized at the lease commencement date based on the present value of fixed lease payments to be made over the term of the lease. Renewal and termination options are factored into determination of the lease term only if the option is reasonably certain to be exercised. The weighted-average remaining lease term at March 31, 2024 and 2023 was two years and four years, respectively. The Company had no significant short-term leases during the three and six months ended March 31, 2024 and 2023.
The Company’s leases do not provide a readily determinable implicit interest rate and the Company uses its incremental borrowing rate to measure the lease liability and corresponding right-of-use asset. The incremental borrowing rates were determined based on a portfolio approach considering the Company’s current secured borrowing rate adjusted for market conditions and the length of the lease term. The weighted-average discount rate used in the measurement of our lease liabilities was 7.4% and 7.3% as of March 31, 2024 and 2023, respectively.
Operating lease cost is recognized on a straight-line basis over the lease term. Operating lease costs were $1,318 and $2,651 for the three and six months ended March 31, 2024, respectively, and $1,405 and $2,909 for the three and six months ended March 31, 2023, respectively, which are included in selling, general and administrative expenses in the condensed consolidated statements of operations.
Total operating lease costs include variable lease costs of approximately $39 and $49, for the three and six months ended March 31, 2024, respectively, and $9 and $20 for the three and six months ended March 31, 2023, respectively, which are primarily comprised of costs of maintenance and utilities and changes in rates, and are determined based on the actual costs incurred during the period. Variable payments are expensed in the period incurred and not included in the measurement of lease assets and liabilities.
Short-term rent expense was $41 and $86 for the three and six months ended March 31, 2024, respectively, and $75 and $110 for the three and six months ended March 31, 2023, respectively, and are included in selling, general and administrative expenses in the condensed consolidated statements of operations.
28


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
As of March 31, 2024, maturities of lease liabilities are as follows:
Fiscal Years ending September 30:
2024 (six months remaining)$2,598 
20254,984 
20263,874 
20271,668 
2028755 
Thereafter1,261 
Total future minimum lease payments (undiscounted)(1)
15,140 
Less: present value discount(1,357)
Present value of lease liability$13,783 
__________________________
1.Total future minimum lease payments excludes payments of $39 for leases designated as short-term leases, which are excluded from the Company's right-of-use assets. These payments will be made within the next twelve months.

10. FAIR VALUE MEASUREMENTS
The Company applies the provisions of ASC 820, Fair Value Measurement, which defines fair value, establishes a framework for its measurement and expands disclosures about fair value measurements. Fair value is the price that would be received to sell an asset or the price paid to transfer a liability as of the measurement date. A three-tier, fair-value reporting hierarchy exists for disclosure of fair value measurements based on the observability of the inputs to the valuation of financial assets and liabilities. The three levels are:
Level 1 — Quoted prices for identical instruments in active markets.
Level 2 — Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets.
Level 3 — Valuations derived from valuation techniques in which one or more significant inputs or significant value drivers are unobservable in active exchange markets.
The carrying value of the Company’s financial instruments, including cash and cash equivalents, restricted cash, settlement assets and obligations, accounts receivable, other assets, accounts payable, and accrued expenses, approximated their fair values as of March 31, 2024 and 2023, because of the relatively short maturity dates on these instruments. The carrying amount of debt approximates fair value as of March 31, 2024 and 2023, because interest rates on these instruments approximate market interest rates.
29


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
The Company has no Level 1 or Level 2 financial instruments measured at fair value on a recurring basis. The following tables present the changes in the Company's Level 3 financial instruments that are measured at fair value on a recurring basis.
Accrued Contingent Consideration
Balance at September 30, 2023$8,239 
Contingent consideration accrued at time of business combination170 
Change in fair value of contingent consideration included in Operating expenses(527)
Contingent consideration paid(3,913)
Balance at March 31, 2024$3,969 
Accrued Contingent Consideration
Balance at September 30, 2022$22,833 
Contingent consideration accrued at time of business combination760 
Change in fair value of contingent consideration included in Operating expenses3,722 
Contingent consideration paid(5,056)
Balance at March 31, 2023$22,259 
The fair value of contingent consideration obligations includes inputs not observable in the market and thus represents a Level 3 measurement. The amount to be paid under these obligations is contingent upon the achievement of certain growth metrics related to the financial performance of the entities subsequent to acquisition. The fair value of material contingent consideration included in an acquisition is calculated using a Monte Carlo simulation. The contingent consideration is revalued each period until it is settled. Management reviews the historical and projected performance of each acquisition with contingent consideration and uses an income probability method to revalue the contingent consideration. The revaluation requires management to make certain assumptions and represent management's best estimate at the valuation date. The probabilities are determined based on a management review of the expected likelihood of triggering events that would cause a change in the contingent consideration paid. The Company develops the projected future financial results based on an analysis of historical results, market conditions, and the expected impact of anticipated changes in the Company's overall business and/or product strategies.
Approximately $3,868 and $6,825 of contingent consideration was recorded in accrued expenses and other current liabilities as of March 31, 2024 and September 30, 2023, respectively. Approximately $101 and $1,414 of contingent consideration was recorded in other long-term liabilities as of March 31, 2024 and September 30, 2023, respectively.
Disclosure of Fair Values
The Company's financial instruments that are not remeasured at fair value include the Exchangeable Notes (see Note 7). The Company estimates the fair value of the Exchangeable Notes through consideration of quoted market prices of similar instruments, classified as Level 2 as described above. The estimated fair value of the Exchangeable Notes was $25,043 as of March 31, 2024.

30


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
11. EQUITY-BASED COMPENSATION
A summary of equity-based compensation expense recognized during the three and six months ended March 31, 2024 and 2023 is as follows:
Three Months Ended March 31,Six Months Ended March 31,
2024202320242023
Stock options$4,554 $5,992 $9,523 $12,280 
Restricted stock units1,223 810 2,762 1,368 
Equity-based compensation expense$5,777 $6,802 $12,285 $13,648 
Amounts are included in general and administrative expense on the condensed consolidated statements of operations. Current and deferred income tax benefits of $927 and $2,005 were recognized during the three and six months ended March 31, 2024, respectively, and $1,215 and $2,404 during the three and six months ended March 31, 2023, respectively.
In May 2018, the Company adopted the 2018 Equity Incentive Plan (the “2018 Plan”) under which the Company may grant up to 3,500,000 stock options and other equity-based awards to employees, directors and officers. The number of shares of Class A common stock available for issuance under the 2018 Plan includes an annual increase on the first day of each calendar year equal to 4.0% of the outstanding shares of all classes of the Company's common stock as of the last day of the immediately preceding calendar year, unless the Company’s board of directors determines prior to the last trading day of December of the immediately preceding calendar year that the increase shall be less than 4.0%. As of March 31, 2024, equity awards with respect to 1,259,827 shares of the Company's Class A common stock were available for grant under the 2018 Plan.
In September 2020, the Company adopted the 2020 Acquisition Equity Incentive Plan (the “2020 Inducement Plan”) under which the Company may grant up to 1,500,000 stock options and other equity-based awards to individuals that were not previously employees of the Company or its subsidiaries in connection with acquisitions, as a material inducement to the individual's entry into employment with the Company or its subsidiaries within the meaning of Rule 5635(c)(4) of the Nasdaq Listing Rules. In May 2021, the Company amended the 2020 Inducement Plan to increase the number of shares of the Company's Class A common stock available for issuance from 1,500,000 to 3,000,000 shares. As of March 31, 2024, equity awards with respect to 1,230,668 shares of the Company's Class A common stock were available for grant under the 2020 Inducement Plan.
Share-based compensation expense includes the estimated effects of forfeitures, which will be adjusted over the requisite service period to the extent actual forfeitures differ or are expected to differ from such estimates.
31


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
Stock Options
The Company has issued stock option awards under the 2018 Plan and the 2020 Inducement Plan. The fair value of the stock option awards during the six months ended March 31, 2024 and during the year ended September 30, 2023 was determined on the grant date using the Black-Scholes valuation model based on the following weighted-average assumptions:
March 31, 2024September 30, 2023
Expected volatility(1)
52.1 %54.9 %
Expected dividend yield(2)
 % %
Expected term(3)
6 years6 years
Risk-free interest rate(4)
4.1 %3.9 %
_________________
1.Expected volatility is based on the Company's own share price.
2.The Company has assumed a dividend yield of zero as management has no plans to declare dividends in the foreseeable future.
3.Expected term represents the estimated period of time until an award is exercised and was determined using the simplified method as details of employee exercise behavior are limited due to limited historical data.
4.The risk-free rate is an interpolation of yields on U.S. Treasury securities with maturities equivalent to the expected term.

A summary of stock option activity for the six months ended March 31, 2024 is as follows:
Stock OptionsWeighted Average Exercise Price
Outstanding at September 30, 20238,576,670 $25.16 
Granted944,556 19.23 
Exercised(32,517)18.14 
Forfeited(230,180)27.57 
Outstanding at March 31, 20249,258,529 $24.52 
Exercisable at March 31, 20246,602,597 $25.08 
The weighted-average grant date fair value of stock options granted during the six months ended March 31, 2024 was $10.54.
As of March 31, 2024, total unrecognized compensation expense related to unvested stock options, including an estimate for pre-vesting forfeitures, was $22,046, which is expected to be recognized over a weighted-average period of 2.68 years. The Company's policy is to account for forfeitures of stock-based compensation awards as they occur.
The total fair value of stock options that vested during the three and six months ended March 31, 2024 was $10,853 and 17,248, respectively.
Restricted Stock Units
The Company has issued Class A common stock in the form of restricted stock units ("RSUs") under the 2018 Plan.
32


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
A summary of activity related to restricted stock units for the six months ended March 31, 2024 is as follows:
Restricted Stock UnitsWeighted Average Grant Date Fair Value
Outstanding at September 30, 2023874,024 $24.95 
Granted258,684 19.26 
Vested(172,159)25.65 
Forfeited(32,084)24.86 
Outstanding at March 31, 2024928,465 $23.24 
As of March 31, 2024, total unrecognized compensation expense related to unvested RSUs, including an estimate for pre-vesting forfeitures, was $14,329, which is expected to be recognized over a weighted average period of 3.01 years.
The total fair value of RSUs that vested during the three and six months ended March 31, 2024 was $3,718 and $4,416, respectively.
12. COMMITMENTS AND CONTINGENCIES
Leases
The Company utilizes office space and equipment under operating leases. Rent expense under these leases amounted to $1,359 and $2,737 during the three and six months ended March 31, 2024, respectively, and $1,480 and $3,019 during the and three and six months ended March 31, 2023, respectively. Refer to Note 9 for further discussion and a table of the future minimum payments under these leases.
Minimum Processing Commitments
The Company has non-exclusive agreements with several processors to provide the Company services related to transaction processing and transmittal, transaction authorization and data capture, and access to various reporting tools. Certain of these agreements require the Company to submit a minimum monthly number of transactions for processing. If the Company submits a number of transactions that is lower than the minimum, it is required to pay to the processor the fees the processor would have received if the Company had submitted the required minimum number of transactions. As of March 31, 2024, such minimum fee commitments were as follows:
Fiscal Years ending September 30:
2024 (six months remaining)$2,177 
2025728 
2026240 
202760 
2028 
Thereafter 
Total$3,205 
33


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
Litigation
With respect to all legal, regulatory and governmental proceedings, and in accordance with ASC 450-20, Contingencies—Loss Contingencies, the Company considers the likelihood of a negative outcome. If the Company determines the likelihood of a negative outcome with respect to any such matter is probable and the amount of the loss can be reasonably estimated, the Company records an accrual for the estimated amount of loss for the expected outcome of the matter. If the likelihood of a negative outcome with respect to material matters is reasonably possible and the Company is able to determine an estimate of the amount of possible loss or a range of loss, whether in excess of a related accrued liability or where there is no accrued liability, the Company discloses the estimate of the amount of possible loss or range of loss. However, the Company in some instances may be unable to estimate an amount of possible loss or range of loss based on the significant uncertainties involved in, or the preliminary nature of, any such material matter, and in these instances the Company will disclose the nature of the contingency and describe why the Company is unable to determine an estimate of possible loss or range of loss.
The Company is involved in ordinary course legal proceedings, which include all claims, lawsuits, investigations and proceedings, including unasserted claims, which are probable of being asserted, arising in the ordinary course of business. The Company has considered all such ordinary course legal proceedings in formulating its disclosures and assessments. After taking into consideration the evaluation of such legal matters by the Company's legal counsel, the Company's management believes at this time such matters will not have a material impact on the Company's consolidated balance sheet, results of operations or cash flows.
S&S Litigation
On June 2, 2021, the State of Louisiana, Division of Administration (the “State”) and a putative class of Louisiana sheriffs and law enforcement districts (collectively "Plaintiffs") filed a Petition (as amended on October 4, 2021, the “Petition”), in the 19th Judicial District Court for the Parish of East Baton Rouge against i3-Software & Services, LLC (“S&S”), a subsidiary of the Company located in Shreveport, Louisiana, the Company, i3 Verticals, LLC, the current leader of the S&S business, the former leader of the S&S business, and 1120 South Pointe Properties, LLC (“South Pointe”), the former owner of the assets of the S&S business (collectively "Defendants"). See State of Louisiana, by and through its Division of Administration, East Baton Rouge Parish Law Enforcement District, by and through the duly elected East Baton Rouge Parish Sheriff, Sid J. Gautreaux, III, et. al., individually and as class representatives vs. i3-Software & Services, LLC; 1120 South Pointe Properties, LLC, formerly known as Software and Services of Louisiana, L.L.C.; i3 Verticals, Inc.; i3 Verticals, LLC; Gregory R. Teeters; and Scott Carrington.
The Petition was amended on October 4, 2021 to amend and expand the putative class and subsequently removed to the United States District Court for the Middle District of Louisiana. The Petition seeks monetary damages for the cost of network remediation of $15,000 purportedly spent by the State and $7,000 purportedly spent by the Plaintiffs, return of purchase prices, potential additional expenses related to remediation and any obligation to notify parties of an alleged data breach as and if required by applicable law, and reasonable attorneys’ fees. The claimed damages relate to a third-party remote access software product used in connection with services provided by S&S to certain Louisiana law enforcement districts and alleged inadequacies in the Company’s cybersecurity practices. Plaintiffs moved to remand the action to state court on November 5, 2021, and the motion was referred to a magistrate to make a report and recommendation to the district court judge. On July 5, 2022, the magistrate recommended that the matter be remanded to state court. On July 19, 2022, the Company and all other defendants filed objections to the recommendation. On August 3, 2022, the Plaintiffs filed a response to those objections. On August 16, 2022, the district court granted the Plaintiffs’ motion to remand, and all Defendants appealed. Oral argument on this motion in front of the United States Fifth Circuit Court of Appeals took place on April 4, 2023, and on September 1, 2023, the Fifth Circuit panel affirmed the District Court order to remand the case back to state court. On September 29, 2023, all Defendants-Appellants filed a Petition for Rehearing En Banc, which the Plaintiffs-Appellees opposed on October 12, 2023. As a result of Defendants’ petition, the Fifth Circuit held its mandate, effectively staying the effective date of its decision, but the Fifth Circuit
34


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
ultimately denied the petition for rehearing on February 22, 2024, sending the case back to the 19th Judicial District Court for the Parish of East Baton Rouge, where the case remains pending.
The assets of the S&S business were acquired from South Pointe by the Company in 2018 for $17,000, including upfront cash consideration and contingent consideration, and provides software and payments services within the Company’s Public Sector vertical to local government agencies almost exclusively in Louisiana.
The Company is unable to predict the outcome of this litigation. While we do not believe that this matter will have a material adverse effect on our business or financial condition, we cannot give assurance that this matter will not have a material effect on our results of operations or cash flows for the period in which it is resolved.
Other
The Company's subsidiary CP-PS, LLC has certain indemnification obligations in favor of FDS Holdings, Inc. related to the acquisition of certain assets of Merchant Processing Solutions, LLC in February 2014. The Company has incurred expenses related to these indemnification obligations in prior periods and may have additional expenses in the future. However, after taking into consideration the evaluation of such matters by the Company’s legal counsel, the Company’s management believes at this time that the anticipated outcome of any existing or potential indemnification liabilities related to this matter will not have a material impact on the Company’s consolidated financial position, results of operations or cash flows.

13. RELATED PARTY TRANSACTIONS
In connection with the Company’s IPO, the Company and i3 Verticals, LLC entered into a Tax Receivable Agreement with the Continuing Equity Owners that provides for the payment by the Company to the Continuing Equity Owners of 85% of the amount of certain tax benefits, if any, that it actually realizes, or in some circumstances, is deemed to realize in its tax reporting, as a result of (i) future redemptions funded by the Company or exchanges, or deemed exchanges in certain circumstances, of Common Units of i3 Verticals, LLC for Class A common stock of i3 Verticals, Inc. or cash, and (ii) certain additional tax benefits attributable to payments made under the Tax Receivable Agreement. See Note 8 for further information. As of March 31, 2024, the total amount due under the Tax Receivable Agreement was $40,323.
14. SEGMENTS
The Company determines its operating segments based on ASC 280, Segment Reporting, in alignment with how the chief operating decision-making group monitors and manages the performance of the business as well as the level at which financial information is reviewed. The Company’s operating segments are strategic business units that offer different products and services.
The Company's core business is delivering seamlessly integrated software and payment solutions customers in strategic vertical markets. This is accomplished through the Merchant Services and Software and Services segments.
The Software and Services segment delivers vertical market software solutions to customers across all of the Company's strategic vertical markets. These solutions often include embedded payments or other recurring services.
The Merchant Services segment provides comprehensive payment solutions to businesses and organizations. The Merchant Services segment includes third-party integrated payment solutions as well as traditional merchant processing services across the Company's strategic vertical markets.
The Other category includes corporate overhead expenses when presenting reportable segment information.
35


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
The Company primarily uses processing margin to measure operating performance. Processing margin is equal to revenue less other cost of services plus residuals expense, which are a component of other cost of services. The following is a summary of reportable segment operating performance for the three and six months ended March 31, 2024 and 2023.
As of and for the Three Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue$59,483 $35,075 $(16)$94,542 
Other costs of services(4,908)(16,289)17 (21,180)
Residuals735 10,587 (6)11,316 
Processing margin$55,310 $29,373 $(5)$84,678 
Residuals(11,316)
Selling, general and administrative(54,162)
Depreciation and amortization(10,069)
Change in fair value of contingent consideration290 
Income from operations$9,421 
Total assets$593,219 $212,082 $60,241 $865,542 
Goodwill$288,822 $121,950 $ $410,772 
As of and for the Six Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue$116,072 $70,497 $(37)$186,532 
Other costs of services(9,217)(32,423)36 (41,604)
Residuals1,353 20,987 (15)22,325 
Processing margin$108,208 $59,061 $(16)$167,253 
Residuals(22,325)
Selling, general and administrative(107,694)
Depreciation and amortization(19,808)
Change in fair value of contingent consideration527 
Income from operations$17,953 
Total assets$593,219 $212,082 $60,241 $865,542 
Goodwill$288,822 $121,950 $ $410,772 
36


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
As of and for the Three Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue$60,797 $33,094 $(19)$93,872 
Other costs of services(4,229)(15,719)18 (19,930)
Residuals799 10,039 (9)10,829 
Processing Margin$57,367 $27,414 $(10)$84,771 
Residuals(10,829)
Selling, general and administrative(57,204)
Depreciation and amortization(9,015)
Change in fair value of contingent consideration(2,279)
Income from operations$5,444 
Total assets$620,126 $205,898 $57,002 $883,026 
Goodwill$287,092 $121,950 $ $409,042 
As of and for the Six Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue$114,010 $65,928 $(37)$179,901 
Other costs of services(7,752)(31,286)39 (38,999)
Residuals1,322 19,848 (20)21,150 
Processing margin$107,580 $54,490 $(18)$162,052 
Residuals(21,150)
Selling, general and administrative(108,207)
Depreciation and amortization(17,691)
Change in fair value of contingent consideration(3,722)
Income from operations$11,282 
Total assets$620,126 $205,898 $57,002 $883,026 
Goodwill$287,092 $121,950 $ $409,042 

The Company has not disclosed expenditures on long-lived assets as such expenditures are not reviewed by or provided to the chief operating decision maker.

37


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
15. NON-CONTROLLING INTEREST
i3 Verticals, Inc. is the sole managing member of i3 Verticals, LLC, and as a result, consolidates the financial results of i3 Verticals, LLC and reports a non-controlling interest representing the Common Units of i3 Verticals, LLC held by the Continuing Equity Owners. Changes in i3 Verticals, Inc.’s ownership interest in i3 Verticals, LLC while i3 Verticals, Inc. retains its controlling interest in i3 Verticals, LLC will be accounted for as equity transactions. As such, future redemptions or direct exchanges of Common Units of i3 Verticals, LLC by the Continuing Equity Owners will result in a change in ownership and reduce or increase the amount recorded as non-controlling interest and increase or decrease additional paid-in capital when i3 Verticals, LLC has positive or negative net assets, respectively.
As of March 31, 2024 and 2023, respectively, i3 Verticals, Inc. owned 23,416,518 and 23,167,730 of i3 Verticals, LLC's Common Units, representing a 70.0% and 69.6% economic ownership interest in i3 Verticals, LLC.
The following table summarizes the impact on equity due to changes in the Company's ownership interest in i3 Verticals, LLC:
Six Months Ended March 31,
20242023
Net income attributable to non-controlling interest
$1,908 $181 
Transfers (from) to non-controlling interests:
Redemption of common units in i3 Verticals, LLC(384)(86)
Allocation of equity to non-controlling interests3,750 299 
Net transfers to non-controlling interests3,366 213 
Change from net income attributable to non-controlling interests and net transfers to non-controlling interests$5,274 $394 

16. EARNINGS PER SHARE
Basic earnings per share of Class A common stock is computed by dividing net income available to i3 Verticals, Inc. by the weighted-average number of shares of Class A common stock outstanding during the period. Diluted earnings per share of Class A common stock is computed by dividing net income available to i3 Verticals, Inc. by the weighted-average number of shares of Class A common stock outstanding adjusted to give effect to potentially dilutive securities.
38


i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
The following table sets forth reconciliations of the numerators and denominators used to compute basic and diluted earnings per share of Class A common stock for the three and six months ended March 31, 2024 and 2023:
Three Months Ended March 31,Six Months Ended March 31,
2024202320242023
Basic net income (loss) per share:
Numerator
Net income (loss)
$3,348 $(192)$4,884 $(23)
Less: Net income (loss) attributable to non-controlling interest
1,470 (228)1,908 181 
Net income (loss) attributable to Class A common stockholders
$1,878 $36 $2,976 $(204)
Denominator
Weighted average shares of Class A common stock outstanding
23,331,239 23,135,898 23,299,214 23,066,499 
Basic net income (loss) per share(1)
$0.08 $0.00 $0.13 $(0.01)
Diluted net income per share:
Numerator
Net income attributable to Class A common stockholders$1,878 $36 $2,976 
Reallocation of net loss assuming conversion of common units(2)(3)
 (171) 
Net income (loss) attributable to Class A common stockholders - diluted
1,878 (135)2,976 
Denominator
Weighted average shares of Class A common stock outstanding
23,331,239 23,135,898 23,299,214 
Weighted average effect of dilutive securities(2)
387,235 11,133,242 427,506 
Weighted average shares of Class A common stock outstanding - diluted
23,718,474 34,269,140 23,726,720 
Diluted net income (loss) per share$0.08 $0.00 $0.13 
__________________________
1.For the six months ended March 31, 2023, all potentially dilutive securities were anti-dilutive, so diluted net loss per share was equivalent to basic net loss per share. The following securities were excluded from the weighted average effect of dilutive securities in the computation of diluted net loss per share of Class A common stock:
a.10,114,598 weighted average shares of Class B common stock for the six months ended March 31, 2023, along with the reallocation of net income assuming conversion of these shares, were excluded because the effect would have been anti-dilutive.
b.5,165,478 stock options for the six months ended March 31, 2023, were excluded because the exercise price of these stock options exceeded the average market price of our Class A common stock during the period (“out-of-the-money”) and the effect of including them would have been anti-dilutive, and
c.633,453 shares for the six months ended March 31, 2023, resulting from estimated stock option exercises and restricted stock units vesting as calculated by the treasury stock method were excluded because of the effect of including them would have been anti-dilutive.
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i3 VERTICALS, Inc.
NOTES TO THE INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
(in thousands, except unit, share and per share amounts)
2.For the three and six months ended March 31, 2024 and the three months ended March 31, 2023, the following securities were excluded from the weighted average effect of dilutive securities in the computation of diluted net income per share of Class A common stock:
a.10,091,604 and 10,092,504 weighted average shares of Class B common stock for the three and six months ended March 31, 2024, respectively, along with the reallocation of net income assuming conversion of these shares, were excluded because the effect would have been anti-dilutive, and
b.7,852,595 and 8,246,542 stock options for the three and six months ended March 31, 2024, respectively, and 4,018,042 stock options for the three months ended March 31, 2023, were excluded because the exercise price of these stock options exceeded the average market price of our Class A common stock during the period (“out-of-the-money”) and the effect of including them would have been anti-dilutive.
3.The reallocation of net income assuming conversion of common units represents the tax effected net income attributable to non-controlling interest using the effective income tax rates described in Note 8 above and assuming all common units of i3 Verticals, LLC were exchanged for Class A common stock at the beginning of the period. The common units of i3 Verticals, LLC held by the Continuing Equity Owners are potentially dilutive securities, and the computations of pro forma diluted net income per share assume that all common units of i3 Verticals, LLC were exchanged for shares of Class A common stock at the beginning of the period.

In September 2022 the Company made the irrevocable election to settle the principal portion of its Exchangeable Notes only in cash, the Company uses the treasury stock method for calculating any potential dilutive effect of the conversion spread on diluted net income per share, if applicable. The conversion spread will have a dilutive impact on diluted net income per share of common stock when the average market price of the Company's Class A common stock for a given period exceeds the exchange price of $40.87 per share for the Exchangeable Notes.
The Warrants sold in connection with the issuance of the Exchangeable Notes are considered to be dilutive when the average price of the Company's Class A common stock during the period exceeds the Warrants' stock price of $62.88 per share. The effect of the additional shares that may be issued upon exercise of the Warrants will be included in the weighted average shares of Class A common stock outstanding—diluted using the treasury stock method. The Note Hedge Transactions purchased in connection with the issuance of the Exchangeable Notes are considered to be anti-dilutive and therefore do not impact our calculation of diluted net income per share. Refer to Note 7 for further discussion regarding the Exchangeable Notes.
Shares of the Company's Class B common stock do not participate in the earnings or losses of the Company and are therefore not participating securities. As such, separate presentation of basic and diluted earnings per share of Class B common stock under the two-class method has not been presented.

17. SIGNIFICANT NON-CASH TRANSACTIONS
The Company engaged in the following significant non-cash investing and financing activities during the six months ended March 31, 2024 and 2023:
Six months ended March 31,
20242023
Acquisition date fair value of contingent consideration in connection with business combinations$170 $760 
Debt issuance costs financed with proceeds from the 2023 Senior Secured Credit Facility$ $178 
Consideration accrued for residual buyouts$252 $ 
Right-of-use assets obtained in exchange for operating lease obligations$1,279 $1,098 

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Item 2.    Management's Discussion and Analysis of Financial Condition and Results of Operations
You should read the following discussion and analysis of our financial condition and results of operations together with our unaudited condensed consolidated financial statements and related notes included elsewhere in this Quarterly Report on Form 10-Q, as well as our audited consolidated financial statements and related notes as disclosed in our Annual Report on Form 10-K for the year ended September 30, 2023 (“Form 10-K”), filed with the SEC on November 22, 2023. The terms “i3 Verticals,” “we,” “us” and “our” and similar references refer (1) before the completion of our IPO or the reorganization transactions entered into in connection therewith (the “Reorganization Transactions”), which are described in the notes to the condensed consolidated financial statements, to i3 Verticals, LLC and, where appropriate, its subsidiaries, and (2) after the Reorganization Transactions to i3 Verticals, Inc. and, where appropriate, its subsidiaries.
Note Regarding Forward-looking Statements
This Quarterly Report on Form 10-Q includes statements that express our opinions, expectations, beliefs, plans, objectives, assumptions or projections regarding future events or future results and therefore are, or may be deemed to be, “forward-looking statements” within the meaning of the federal securities laws. All statements other than statements of historical facts contained in this report may be forward-looking statements. These forward-looking statements can generally be identified by the use of forward-looking terminology, including the terms “believes,” “estimates,” “pro forma,” “continues,” “anticipates,” “expects,” “seeks,” “projects,” “intends,” “plans,” “may,” “will,” “would” or “should” or, in each case, their negative or other variations or comparable terminology.
By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. These factors include, but are not limited to, the following:
our indebtedness and our ability to maintain compliance with the financial covenants in our 2023 Senior Secured Credit Facility (as defined below);
our ability to meet our liquidity needs;
our ability to raise additional funds on terms acceptable to us, if at all, whether through debt, equity or a combination thereof;
our ability to protect our systems and data from continually evolving cybersecurity risks or other technological risks, including the impact of any cybersecurity incidents or security breaches;
liability and reputation damage from unauthorized disclosure, destruction or modification of data or disruption of our services;
technical, operational and regulatory risks related to our information technology systems and third-party providers’ systems;
our ability to successfully manage our intellectual property;
the triggering of impairment testing of our fair-valued assets, including goodwill and intangible assets, in the event of a decline in the price of our Class A common stock or otherwise;
our ability to generate revenues sufficient to maintain profitability and positive cash flow;
competition in our industry and our ability to compete effectively;
consolidation in the banking and financial services industry;
risk of shortages, price increases, changes, delays or discontinuations of hardware due to supply chain disruptions with respect to our limited number of suppliers;
impact of inflation and fluctuations in interest rates (including current elevated interest rate levels) and the potential effect of such fluctuations on revenues, expenses and resulting margins;
our dependence on non-exclusive distribution partners to market our products and services;
our ability to keep pace with rapid developments and changes in our industry and provide new products and services;
reliance on third parties for significant services;
exposure to economic conditions and political risks affecting consumer and commercial spending, including the use of credit cards;
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our ability to increase our existing vertical markets, expand into new vertical markets and execute our growth strategy;
our ability to successfully identify acquisition targets, complete those acquisitions and effectively integrate those acquisitions into our services;
potential degradation of the quality of our products, services and support;
our ability to retain customers;
our ability to attract, recruit, retain and develop key personnel and qualified employees;
risk of significant chargeback liability if our customers refuse or cannot reimburse chargebacks resolved in favor of their customers;
risks related to laws, regulations and industry standards, including our ability to comply with complex laws and regulations applicable to the healthcare industry or to adjust our operations in response to changing laws and regulations;
the impact of government investigations, claims, and litigation;
the effects of health reform initiatives;
risks related to our international operations;
operating and financial restrictions imposed by our 2023 Senior Secured Credit Facility;
risks related to the accounting method for i3 Verticals, LLC's 1.0% Exchangeable Notes due February 15, 2025 (the "Exchangeable Notes");
our ability to raise the funds necessary to settle exchanges of the Exchangeable Notes or to repurchase the Exchangeable Notes upon a fundamental change;
risks related to the conditional exchange feature of the Exchangeable Notes;
risks related to the potential sale of certain assets related to our Merchant Services business;
the "Risk Factors" included in our Form 10-K and included in Part II, Item 1A of this Quarterly Report on Form 10-Q, if any.
We caution you that the foregoing list may not contain all of the forward-looking statements made in this Quarterly Report on Form 10-Q.
Although we base these forward-looking statements on assumptions that we believe are reasonable when made, we caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and industry developments may differ materially from statements made in or suggested by the forward-looking statements contained in this Quarterly Report on Form 10-Q. The matters summarized in “Risk Factors” in our Form 10-K, and in subsequent filings could cause our actual results to differ significantly from those contained in our forward-looking statements. In addition, even if our results of operations, financial condition and liquidity, and industry developments are consistent with the forward-looking statements contained in this filing, those results or developments may not be indicative of results or developments in subsequent periods.
In light of these risks and uncertainties, we caution you not to place undue reliance on these forward-looking statements. Any forward-looking statement that we make in this filing speaks only as of the date of such statement, and we undertake no obligation to update any forward-looking statement or to publicly announce the results of any revision to any of those statements to reflect future events or developments, except as required by applicable law. Comparisons of results for current and any prior periods are not intended to express any future trends or indications of future performance, unless specifically expressed as such, and should only be viewed as historical data.
Executive Overview
The Company delivers seamless integrated software and services to customers in strategic vertical markets. Building on its broad suite of software and services solutions, the Company creates and acquires software products to serve the specific needs of its customers. The Company's primary strategic verticals are Public Sector (including Education) and Healthcare.
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On February 8, 2024, we announced that our Board of Directors had initiated a process to explore a potential sale of certain assets related to our Merchant Services business. This process is ongoing. There is no assurance that the process to explore a sale of the Merchant Services business will result in any transaction, or if the transaction is completed, the timing or terms of any such transaction. Our Board of Directors may determine to suspend or terminate the exploration of a potential sale of our Merchant Services business at any time due to various factors. Any potential transaction is also dependent upon a number of factors that may be beyond our control, including, among other factors, market conditions, industry trends, regulatory limitations and the interest of third parties in our business. We do not intend to make any further disclosure concerning these matters unless and until any definitive transaction agreement is reached or we otherwise deem further disclosure is appropriate.
Economic Trends
Inflationary pressures, elevated interest rate levels, monetary policy, and the current geopolitical situation (including the military conflicts in Ukraine and in the Middle East), are causing broad economic uncertainty and could potentially cause new, or exacerbate existing, economic challenges that may impact us. These conditions could worsen as a result of adverse economic developments impacting the U.S. and/or global economies, including as a result of monetary policy designed to curb inflation. As the future magnitude, duration and effects of these conditions are difficult to predict at this time, we are unable to predict the extent of the potential effect on our financial results.
Liquidity
At March 31, 2024, we had $3.1 million of cash and cash equivalents and $103.8 million of available capacity under our 2023 Senior Secured Credit Facility subject to our financial covenants. As of March 31, 2024, we were in compliance with these covenants with a consolidated interest coverage ratio and total leverage ratio 4.1x, and 3.5x, respectively. For additional information about our Exchangeable Notes and 2023 Senior Secured Credit Facility, see the section entitled “Liquidity and Capital Resources” below.
Acquisitions
Acquisitions during the six months ended March 31, 2024
During the six months ended March 31, 2024, we completed the acquisition of one business to expand our software offerings. Total purchase consideration was $1.3 million, including $1.1 million in cash funded by the proceeds from our revolving credit facility and $0.2 million in contingent consideration.
Acquisitions during the six months ended March 31, 2023
On October 1, 2022, we completed the acquisition of Celtic Cross Holdings, Inc., in Scottsdale, Arizona and Celtic Systems Pvt. Ltd. in Vadodara, India (collectively "Celtic") to expand the Company’s software offerings in the Public Sector vertical. Total purchase consideration was $85.0 million in cash consideration, funded by the proceeds from our revolving credit facility.
During the six months ended March 31, 2023, we completed the acquisition of two other businesses to expand our software offerings. Total purchase consideration was $19.8 million, including $17.0 million in cash funded by the proceeds from our revolving credit facility, $2.0 million of our Class A Common Stock, and $0.8 million in contingent consideration.
Our Revenue and Expenses
Revenues
We generate revenue from software and related services revenue, including the sale of subscriptions, recurring services, ongoing support, licenses, and installation and implementation services specific to software. We also generate revenue from volume-based payment processing fees (“discount fees”) and POS-related solutions that we provide to our customers directly and through our distribution partners. Volume-based fees represent a percentage of the dollar amount of each credit or debit transaction processed. Revenues are also derived from a variety of fixed transaction or service fees, including authorization fees, convenience fees, statement fees, annual fees and fees for other miscellaneous services, such as handling chargebacks.
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Interchange and network fees. Interchange and network fees consist primarily of pass-through fees that make up a portion of discount fee revenue. These include assessment fees payable to card associations, which are a percentage of the processing volume we generate from Visa and Mastercard. These fees are presented net of revenue.
Expenses
Other costs of services. Other costs of services include costs directly attributable to processing and bank sponsorship costs. These also include related costs such as residual payments to our distribution partners, which are based on a percentage of the net revenues (revenue less interchange and network fees) generated from customer referrals. Losses resulting from excessive chargebacks against a customer are included in other cost of services. The cost of equipment sold is also included in cost of services. Other costs of services are recognized at the time the customer’s transactions are processed.
Selling, general and administrative. Selling, general and administrative expenses include salaries and other employment costs, professional services, rent and utilities and other operating costs.
Depreciation and amortization. Depreciation expense consists of depreciation on our investments in property, equipment and computer hardware and software. Depreciation expense is recognized on a straight-line basis over the estimated useful life of the asset. Amortization expense for acquired intangible assets and internally developed software is recognized using a proportional cash flow method. Amortization expense for internally developed software is recognized over the estimated useful life of the asset. The useful lives of contract-based intangible assets are equal to the terms of the agreement.
Interest expense, net. Our interest expense consists of interest on our outstanding indebtedness under our 2023 Senior Secured Credit Facility, our Prior Senior Secured Credit Facility and Exchangeable Notes, and amortization of debt issuance costs.
How We Assess Our Business
Software and Services
Our Software and Services segment delivers vertical market software solutions to customers across all of our strategic vertical markets. These solutions often include embedded payments or other recurring services.
Merchant Services
Our Merchant Services segment provides comprehensive payment solutions to businesses and organizations. Our Merchant Services segment includes third-party integrated payment solutions as well as traditional merchant processing services across our strategic vertical markets.
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Other
Our Other category includes corporate overhead expenses, when presenting reportable segment information.
For additional information on our segments, see Note 14 to our condensed consolidated financial statements.
Key Performance Indicators
We evaluate our performance through key performance indicators, including:
annualized recurring revenue ("ARR");
software and related services as a percentage of total revenue;
the dollar volume of payments our customers process through us (“payment volume”); and
processing margin.

ARR is the annualized revenue derived from software-as-a-service (“SaaS”) arrangements, transaction-based software-revenue, software maintenance, recurring software-based services, payments revenue and other recurring revenue sources within the quarter. This excludes contracts that are not recurring or are one-time in nature. We focus on ARR because it helps us to assess the health and trajectory of our business. ARR does not have a standardized definition and is therefore unlikely to be comparable to similarly titled measures presented by other companies. It should be reviewed independently of revenue and it is not a forecast. Additionally, ARR does not take into account seasonality. The active contracts at the end of a reporting period used in calculating ARR may or may not be extended or renewed by our customers. ARR for the three months ended March 31, 2024 and 2023 was $322.5 million and $305.7 million, respectively, representing a period-to-period growth rate of 5.5%.
Software and related services revenue includes the sale of subscriptions, recurring services, ongoing support, licenses, and installation and implementation services specific to software. We focus on software and related services revenue as a percentage of total revenue because it is a strategic goal to expand the software services we provide our customers. Software and related services typically result in long-term partnerships with strong recurring revenues. Software and related services revenue as a percentage of total revenue for the three months ended March 31, 2024 and 2023 was 48.3% and 50.4%.
Our payment volume for the three months ended March 31, 2024 and 2023 was $6.3 billion and $6.0 billion, respectively, representing a period-to-period growth rate of 5.5%. Our payment volume for the six months ended March 31, 2024 and 2023 was $12.5 billion and $11.9 billion, respectively, representing a period-to-period growth rate of 5.5%. We focus on payment volume because it is a reflection of the scale and economic activity of our customer base and because a significant part of our revenue is derived as a percentage of our customers’ dollar volume receipts. Payment volume reflects the addition of new customers and same store payment volume growth of existing customers, partially offset by customer attrition during the period.
Processing margin is equal to revenue less other cost of services plus residuals expense, which is a component of other cost of services. We focus on processing margin because it represents the profitability of the operating segments, exclusive of sales efforts and overhead. Processing margin is a measure reported to our management for purposes of assessing the operating performance of our business segments, and is presented in our financial statement footnotes in accordance with ASC 280. For additional information regarding processing margin, including the amount of our processing margin for our business segments for the three months ended March 31, 2024 and 2023, see Note 15 to our condensed consolidated financial statements.
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Results of Operations
Three Months Ended March 31, 2024 Compared to Three Months Ended March 31, 2023
The following table presents our historical results of operations for the periods indicated:
Three Months Ended March 31,Change
(in thousands)20242023Amount%
Revenue$94,542 $93,872 $670 0.7 %
Operating expenses
Other costs of services21,180 19,930 1,250 6.3 %
Selling, general and administrative54,162 57,204 (3,042)(5.3)%
Depreciation and amortization10,069 9,015 1,054 11.7 %
Change in fair value of contingent consideration(290)2,279 (2,569)n/m
Total operating expenses85,121 88,428 (3,307)(3.7)%
Income from operations9,421 5,444 3,977 73.1 %
Other expenses (income)
Interest expense, net7,750 6,199 1,551 25.0 %
Other income(2,257)— (2,257)n/m
Total other expenses (income)5,493 6,199 (706)(11.4)%
Income (loss) before income taxes3,928 (755)4,683 n/m
Provision for (benefit from) income taxes580 (563)1,143 n/m
Net income (loss)3,348 (192)3,540 n/m
Net income (loss) attributable to non-controlling interest1,470 (228)1,698 n/m
Net income attributable to i3 Verticals, Inc.$1,878 $36 $1,842 5116.7 %
n/m = not meaningful

Revenue
Revenue increased $0.7 million, or 0.7%, to $94.5 million for the three months ended March 31, 2024 from $93.9 million for the three months ended March 31, 2023. This increase was primarily driven by an increase in payment volume as well as higher recurring software revenue, partially offset by a decrease in non-recurring revenues.
Revenue within Software and Services decreased $1.3 million, or 2.2%, to $59.5 million for the three months ended March 31, 2024 from $60.8 million for the three months ended March 31, 2023. The decrease was primarily driven by a decrease in software license revenue and professional services revenue, partially offset by an increase in recurring revenues in our Public Sector and Healthcare verticals.
Revenue within Merchant Services increased $2.0 million, or 6.0%, to $35.1 million for the three months ended March 31, 2024 from $33.1 million for the three months ended March 31, 2023. Payment volume from new and existing customers increased $0.2 billion, or 3.7%, to $5.4 billion for the three months ended March 31, 2024 from $5.2 billion for the three months ended March 31, 2023.
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Other Costs of Services
Other costs of services increased $1.3 million, or 6.3%, to $21.2 million for the three months ended March 31, 2024 from $19.9 million for the three months ended March 31, 2023. This increase was primarily driven by an increase in software cost of services within the Software and Services segment driven by the increase in payment volume.
Other costs of services within Software and Services increased $0.7 million, or 16.1%, to $4.9 million for the three months ended March 31, 2024 from $4.2 million for the three months ended March 31, 2023, driven primarily by the increase in software cost of services.
Other costs of services within Merchant Services increased $0.6 million, or 3.6%, to $16.3 million for the three months ended March 31, 2024 from $15.7 million for the three months ended March 31, 2023, driven primarily by the growth in payment volume.
Selling, General and Administrative Expenses
Selling, general and administrative expenses decreased $3.0 million, or 5.3%, to $54.2 million for the three months ended March 31, 2024 from $57.2 million for the three months ended March 31, 2023. This decrease was primarily driven by a decrease in employment expenses, advertising and promotion expenses, non-income tax expense, partially offset by an increase in technology services.
Depreciation and Amortization
Depreciation and amortization increased $1.1 million, or 11.7%, to $10.1 million for the three months ended March 31, 2024 from $9.0 million for the three months ended March 31, 2023. Amortization expense increased $0.9 million to $9.1 million for the three months ended March 31, 2024 from $8.2 million for the three months ended March 31, 2023 primarily due to an increase in capitalized software project releases. Depreciation expense increased $0.1 million to $1.0 million for the three months ended March 31, 2024 from $0.8 million for the three months ended March 31, 2023.
Change in Fair Value of Contingent Consideration
Change in fair value of contingent consideration to be paid in connection with acquisitions was a benefit of $0.3 million for the three months ended March 31, 2024 related to adjustments to the expected present value of consideration to be paid for earnouts. The change in fair value of contingent consideration for the three months ended March 31, 2023 was a charge of $2.3 million.
Interest Expense, net
Interest expense, net, increased $1.6 million, or 25.0%, to $7.8 million for the three months ended March 31, 2024 from $6.2 million for the three months ended March 31, 2023. The increase reflects a higher average interest rate and a higher average outstanding debt balance for the three months ended March 31, 2024, as compared to the three months ended March 31, 2023.
Other income
Other income of $2.3 million during the three months ended March 31, 2024, reflects the gain on the Exchangeable Note Repurchases and gain on Warrant Unwinds, net of the loss on Note Hedge Unwinds. There was no other income during the three months ended March 31, 2023.
Provision for Income Taxes
The provision for income taxes increased to a provision for $0.6 million for the three months ended March 31, 2024 from a benefit of $0.6 million for three months ended March 31, 2023. Our effective tax rate was 14.8% for the three months ended March 31, 2024. Our effective tax rate differs from the federal statutory rate of 21% primarily due to the tax structure of the Company. The income of majority owned i3 Verticals, LLC is not taxed and the separate loss of the Company has minimal tax effect due to the allocations from i3 Verticals, LLC. i3 Verticals, Inc. is subject to federal, state and local income taxes with respect to its allocable share of any taxable income of i3 Verticals, LLC and is taxed at the prevailing corporate tax rates.
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Six Months Ended March 31, 2024 Compared to Six Months Ended March 31, 2023
The following table presents our historical results of operations for the periods indicated:
Six Months Ended March 31,
Change
(in thousands)20242023Amount%
Revenue$186,532 $179,901 $6,631 3.7 %
Operating expenses
Other costs of services41,604 38,999 2,605 6.7 %
Selling, general and administrative107,694 108,207 (513)(0.5)%
Depreciation and amortization19,808 17,691 2,117 12.0 %
Change in fair value of contingent consideration(527)3,722 (4,249)n/m
Total operating expenses168,579 168,619 (40)— %
Income from operations17,953 11,282 6,671 59.1 %
Other expenses (income)
Interest expense, net14,457 11,689 2,768 23.7 %
Other income(2,150)(203)(1,947)959.1 %
Total other expenses (income)12,307 11,486 821 7.1 %
Income (loss) before income taxes5,646 (204)5,850 n/m
Provision for (benefit from) income taxes762 (181)943 n/m
Net income (loss)4,884 (23)4,907 n/m
Net income attributable to non-controlling interest1,908 181 1,727 954.1 %
Net income (loss) attributable to i3 Verticals, Inc.$2,976 $(204)$3,180 n/m
n/m = not meaningful

Revenue
Revenue increased $6.6 million, or 3.7%, to $186.5 million for the six months ended March 31, 2024 from $179.9 million for the six months ended March 31, 2023. This increase was partially driven by incremental revenue from an acquisition of $1.5 million, net of intercompany eliminations, which was within the Software and Services segment. In addition to our growth through an acquisition, payment volume from new and existing customers and revenue from existing businesses grew, resulting from growth in recurring revenue, partially offset by a decrease in non-recurring revenues.
Revenue within Software and Services increased $2.1 million, or 1.8%, to $116.1 million for the six months ended March 31, 2024 from $114.0 million for the six months ended March 31, 2023. The increase was primarily driven by an increase in recurring revenues, partially offset by a decrease in software license revenue and professional services revenue in our Public Sector and Healthcare verticals.
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Revenue within Merchant Services increased $4.6 million, or 6.9%, to $70.5 million for the six months ended March 31, 2024 from $65.9 million for the six months ended March 31, 2023. Payment volume from new and existing customers increased $0.4 billion, or 3.6%, to $10.9 billion for the six months ended March 31, 2024 from $10.5 billion for the six months ended March 31, 2023.
Other Costs of Services
Other costs of services increased $2.6 million, or 6.7%, to $41.6 million for the six months ended March 31, 2024 from $39.0 million for the six months ended March 31, 2023. This increase was primarily driven by an increase in software cost of services within the Software and Services.
Other costs of services within Software and Services increased $1.5 million, or 18.9%, to $9.2 million for the six months ended March 31, 2024 from $7.8 million for the six months ended March 31, 2023, driven primarily by the increase in software cost of services and an increase in payment volume.
Other costs of services within Merchant Services increased $1.1 million, or 3.6%, to $32.4 million for the six months ended March 31, 2024 from $31.3 million for the six months ended March 31, 2023, driven primarily by the growth in payment volume.
Selling, General and Administrative Expenses
Selling, general and administrative expenses decreased $0.5 million, or 0.5%, to $107.7 million for the six months ended March 31, 2024 from $108.2 million for the six months ended March 31, 2023. This decrease was primarily driven by a decrease in advertising and promotion expenses, employment costs, bad debt expenses, and travel expenses, partially offset by an increase in technology services.
Depreciation and Amortization
Depreciation and amortization increased $2.1 million, or 12.0%, to $19.8 million for the six months ended March 31, 2024 from $17.7 million for the six months ended March 31, 2023. Amortization expense increased $1.8 million to $17.9 million for the six months ended March 31, 2024 from $16.1 million for the six months ended March 31, 2023 primarily due to an increase in capitalized software project releases and acquisitions completed during the 2023 fiscal year. Depreciation expense increased $0.3 million to $1.9 million for the six months ended March 31, 2024 from $1.6 million for the six months ended March 31, 2023.
Change in Fair Value of Contingent Consideration
Change in fair value of contingent consideration to be paid in connection with acquisitions was a benefit of $0.5 million for the six months ended March 31, 2024 related to adjustments to the expected present value of consideration to be paid for earnouts. The change in fair value of contingent consideration for the six months ended March 31, 2023 was a charge of $3.7 million.
Interest Expense, net
Interest expense, net, increased $2.8 million, or 23.7%, to $14.5 million for the six months ended March 31, 2024 from $11.7 million for the six months ended March 31, 2023. The increase reflects a higher average interest rate and a higher average outstanding debt balance for the six months ended March 31, 2024, as compared to the six months ended March 31, 2023.
Other income
Other income increased $1.9 million to $2.2 million expense for the six months ended March 31, 2024 from other income of $0.2 million for the six months ended March 31, 2023. Other income during the six months ended March 31, 2024, reflects the gain on the Exchangeable Note Repurchases and gain on Warrant Unwinds, net of the loss on Note Hedge Unwinds and loss on the sale of a building purchased through acquisition. Other income during the six months ended March 31, 2023, reflects continent consideration received for an investment that was sold in a prior year.
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Provision for Income Taxes
The provision for income taxes increased to a provision of $0.8 million for the six months ended March 31, 2024 from a benefit of $0.2 million for six months ended March 31, 2023. Our effective tax rate was 13% for the six months ended March 31, 2024. Our effective tax rate differs from the federal statutory rate of 21% primarily due to the tax structure of the Company. The income of majority owned i3 Verticals, LLC is not taxed and the separate loss of the Company has minimal tax effect due to the allocations from i3 Verticals, LLC. i3 Verticals, Inc. is subject to federal, state and local income taxes with respect to its allocable share of any taxable income of i3 Verticals, LLC and is taxed at the prevailing corporate tax rates.
Seasonality
We have experienced in the past, and may continue to experience, seasonal fluctuations in our revenues as a result of consumer and business spending patterns. Revenues during the first quarter of the calendar year, which is our second fiscal quarter, tend to decrease in comparison to the remaining three quarters of the calendar year on a same store basis. This decrease is due to the relatively higher number and amount of electronic payment transactions related to seasonal retail events, such as holiday and vacation spending in their second, third and fourth quarters of the calendar year. The number of business days in a month or quarter also may affect seasonal fluctuations. Revenue in our Education vertical fluctuates with the school calendar. Revenue for our Education customers is strongest in August, September, October, January and February, at the start of each semester, and generally weakens throughout the semester, with little revenue in the summer months of June and July. Operating expenses show less seasonal fluctuation, with the result that net income is subject to the same seasonal factors as our revenues. The growth in our business may have partially overshadowed seasonal trends to date, and seasonal impacts on our business may be more pronounced in the future.
Liquidity and Capital Resources
We have historically financed our operations and working capital through net cash from operating activities. As of March 31, 2024, we had $3.1 million of cash and cash equivalents and available borrowing capacity of $103.8 million under our 2023 Senior Secured Credit Facility, subject to the financial covenants. We usually minimize cash balances by making payments on our revolving line of credit to minimize borrowings and interest expense. As of March 31, 2024, we had borrowings outstanding of $346.2 million under the 2023 Senior Secured Credit Facility. For additional information about our 2023 Senior Secured Credit Facility, see the section entitled "— 2023 Senior Secured Credit Facility" below.
Our primary cash needs are to fund working capital requirements, invest in our technology infrastructure, fund acquisitions and related contingent consideration, make scheduled principal and interest payments on our outstanding indebtedness and pay tax distributions to members. We consistently have positive cash flow provided by operations and expect that our cash flow from operations, current cash and cash equivalents and available borrowing capacity under the 2023 Senior Secured Credit Facility will be sufficient to fund our operations and planned capital expenditures and to service our debt obligations for at least the next twelve months and foreseeable future. Our growth strategy includes acquisitions. We expect to fund acquisitions through a combination of net cash from operating activities, borrowings under our 2023 Senior Secured Credit Facility and through the issuance of equity and debt securities. As a holding company, we depend on distributions or loans from i3 Verticals, LLC to access funds earned by our operations. The covenants contained in the 2023 Senior Secured Credit Facility may restrict i3 Verticals, LLC’s ability to provide funds to i3 Verticals, Inc.
Our liquidity profile reflects our completed offering in February 2020 of an aggregate principal amount of $138.0 million in 1.0% Exchangeable Senior Notes due 2025, with substantially all the proceeds being used to pay down outstanding borrowings under our Prior Senior Secured Credit Facility. After giving effect to the repurchase of $90.8 million in aggregate principal amount of the 1.0% Exchangeable Senior Notes on January 18, 2024 as described below as well as the repurchase of $21.0 million in aggregate principal amount of Exchangeable Senior Notes in open market purchases in 2020, the aggregate principal amount of the Exchangeable Notes that is currently outstanding is $26.2 million. We may elect from time to time to purchase our outstanding debt in open market purchases, privately negotiated transactions or otherwise. Any such debt repurchases will depend upon prevailing market conditions, our liquidity requirements, contractual restrictions, applicable securities law and other factors.
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Our 2023 Senior Secured Credit Facility, as amended, requires us to maintain a consolidated interest coverage ratio not less than 3.0 to 1.0 and total leverage ratio not exceeding 5.0 to 1.0. As of March 31, 2024, we were in compliance with these covenants with a consolidated interest coverage ratio and total leverage ratio of 4.1x and 3.5x, respectively. Although we believe our liquidity position remains strong, there can be no assurance that we will be able to raise additional funds, in the form of debt or equity, or to amend our 2023 Senior Secured Credit Facility on terms acceptable to us, if at all, even if we determined such actions were necessary in the future.
Cash Flows
The following table presents a summary of cash flows from operating, investing and financing activities for the following comparative periods.
Six Months Ended March 31, 2024 and 2023
Six months ended March 31,
2024
2023
(in thousands)
Net cash provided by operating activities$25,147 $25,884 
Net cash used in investing activities$(12,369)$(111,130)
Net cash (used in) provided by financing activities$(17,885)$83,814 

Cash Flow from Operating Activities
Net cash provided by operating activities decreased $0.7 million to $25.1 million for the six months ended March 31, 2024 from $25.9 million for the six months ended March 31, 2023. Our net income increased from a net loss of $23 thousand for the six months ended March 31, 2023 to net income of $4.9 million for the six months ended March 31, 2024. Some of this increase in net income was driven by non-cash income and reductions in non-cash expenses that do not impact cash flows from operating activities. The primary drivers of the decrease in cash provided by operating activities, despite the increase in net income, were a decrease in non-cash contingent consideration of $4.2 million for the six months ended March 31, 2024 compared to the six months ended March 31, 2023; an increase in changes in net operating assets and liabilities of $1.4 million, which are impacted by the timing of collections and payments, for the six months ended March 31, 2024 compared to the six months ended March 31, 2023; a gain on the repurchase of exchangeable notes of $2.4 million in the six months ended March 31, 2024; and a decrease in equity-based compensation expense of $1.4 million for the six months ended March 31, 2024 compared to the six months ended March 31, 2023. These changes were partially offset by an increase in depreciation and amortization of $2.1 million for the six months ended March 31, 2024 compared to the six months ended March 31, 2023.
Cash Flow from Investing Activities
Net cash used in investing activities decreased $98.8 million to $12.4 million for the six months ended March 31, 2024 from $111.1 million for the six months ended March 31, 2023. The largest driver of the decrease in cash used in investing activities was a decrease of $100.9 million in cash used in acquisitions, net of cash acquired, during the six months ended March 31, 2024 compared to the six months ended March 31, 2023. This change was partially offset by an increase of $3.8 million in purchases of merchant portfolios and residual buyouts during the six months ended March 31, 2024 compared to the six months ended March 31, 2023.
Cash Flow from Financing Activities
Net cash flow from financing activities changed $101.7 million to $17.9 million net cash used in financing activities for the six months ended March 31, 2024 from $83.8 million net cash provided by financing activities for the six months ended March 31, 2023. The change in net cash flow from financing activities was primarily related to the $87.2 million payments for the repurchases of exchangeable notes and warrants, offset by the proceeds from the sale of the exchangeable senior note hedges. The remaining factors were the result of a decrease in proceeds from the revolving credit facility of $59.4 million, partially offset by a decrease in payments on the revolving credit facility of $47.2 million during the six months ended March 31, 2024 compared to the six months ended March 31, 2023.
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2023 Senior Secured Revolving Credit Facility
On May 8, 2023, i3 Verticals, LLC (the “Borrower”), entered into that certain Credit Agreement (the “2023 Senior Secured Credit Facility”) with the guarantors and lenders party thereto and JPMorgan Chase Bank, N.A., as administrative agent (“JPMorgan”). The 2023 Senior Secured Credit Facility replaces the Prior Senior Secured Credit Facility. The 2023 Senior Secured Credit Facility provides for aggregate commitments of $450 million in the form of a senior secured revolving credit facility (the “Revolver”).
The 2023 Senior Secured Credit Facility provides that the Borrower has the right to seek additional commitments to provide additional term loan facilities or additional revolving credit commitments in an aggregate principal amount up to, as of any date of determination, the sum of (i) the greater of $100 million and 100% of the Borrower’s consolidated EBITDA (as defined in the 2023 Senior Secured Credit Facility) for the most recently completed four quarter period, plus (ii) the amount of certain prepayments of certain indebtedness, so long as, among other things, after giving pro forma effect to the incurrence of such additional borrowings and any related transactions, the Borrower’s consolidated interest coverage ratio (as defined in the 2023 Senior Secured Credit Facility) would not be less than 3.0 to 1.0 and the Borrower’s consolidated total net leverage ratio (as defined in the 2023 Senior Secured Credit Facility) would not exceed 5.0 to 1.0. As of March 31, 2024, the Borrower's consolidated interest coverage ratio was 4.1x and total leverage ratio was 3.5x.
The provision of any such additional amounts under the additional term loan facilities or additional revolving credit commitments are subject to certain additional conditions and the receipt of certain additional commitments by existing or additional lenders. The lenders under the 2023 Senior Secured Credit Facility are not under any obligation to provide any such additional term loan facilities or revolving credit commitments.

The proceeds of the Revolver, together with proceeds from any additional amounts under the additional term loan facilities or additional revolving credit commitments, may only be used by the Borrower to (i) finance working capital, capital expenditures and other lawful corporate purposes, (ii) finance permitted acquisitions (as defined in the 2023 Senior Secured Credit Facility) and (iii) to refinance certain existing indebtedness.

Borrowings under the Revolver will be made, at the Borrower’s option, at the Adjusted Term SOFR rate or the base rate, plus, in each case, an applicable margin.

The Adjusted Term SOFR rate will be the rate of interest per annum equal to the Term SOFR rate (based upon an interest period of one, three or six months), plus 0.10%; plus an applicable margin of 2.00% to 3.00% (3.00% at March 31, 2024). The Adjusted Term SOFR rate shall not be less than 0% in any event.

The base rate is a fluctuating rate of interest per annum equal to the highest of (a) the greater of the federal funds rate or the overnight bank funding rate, plus ½ of 1%, (b) Wall Street Journal prime rate and (c) the Adjusted Term SOFR rate for an interest period of one month, plus 1%; plus an applicable margin of 1.00% to 2.00% (2.00% at March 31, 2024). The base rate shall not be less than 1% in any event.

The applicable margin is based upon the Borrower’s consolidated total net leverage ratio (as defined in the 2023 Senior Secured Credit Facility), as reflected in the schedule below:
Consolidated Total Net Leverage RatioCommitment FeeLetter of Credit FeeTerm Benchmark LoansBase Rate Loans
> 3.0 to 1.0
0.30 %3.00 %3.00 %2.00 %
> 2.5 to 1.0 but < 3.0 to 1.0
0.25 %2.50 %2.50 %1.50 %
> 2.0 to 1.0 but < 2.5 to 1.0
0.20 %2.25 %2.25 %1.25 %
< 2.0 to 1.0
0.15 %2.00 %2.00 %1.00 %
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In addition to paying interest on outstanding principal under the Revolver, the Borrower will be required to pay a commitment fee equal to the product of between 0.15% and 0.30% (the applicable percentage depending on the Borrower’s consolidated total net leverage ratio as reflected in the schedule above, 0.30% at March 31, 2024) times the actual daily amount by which $450 million exceeds the total amount outstanding under the Revolver and available to be drawn under all outstanding letters of credit.

The Borrower will be permitted to voluntarily reduce the unutilized portion of the commitment amount and repay outstanding loans under the 2023 Senior Secured Credit Facility, whether such amounts are issued under the Revolver or under the additional term loan facilities or additional revolving credit facilities, at any time without premium or penalty.

In addition, if the total amount borrowed under the Revolver exceeds $450 million at any time, the 2023 Senior Secured Credit Facility requires the Borrower to prepay such excess outstanding amounts.

All obligations under the 2023 Senior Secured Credit Facility are unconditionally guaranteed by the Company, and each of the Company’s existing and future direct and indirect material, wholly owned domestic subsidiaries, subject to certain exceptions. The obligations are secured by first-priority security interests in substantially all tangible and intangible assets of the Borrower, the Company and each subsidiary guarantor, in each case whether owned on the date of the initial borrowings or thereafter acquired.

The 2023 Senior Secured Credit Facility places certain restrictions on the ability of the Borrower, the Company and their subsidiaries to, among other things, incur debt and liens; merge, consolidate or liquidate; dispose of assets; enter into hedging arrangements; make certain restricted payments; undertake transactions with affiliates; enter into sale-leaseback transactions; make certain investments; prepay or modify the terms of certain indebtedness; and modify the terms of certain organizational agreements.

The 2023 Senior Secured Credit Facility contains customary events of default, including payment defaults, breaches of representations and warranties, covenant defaults, cross-defaults to other material indebtedness, certain events of bankruptcy and insolvency, material judgments, certain events with respect to employee benefit plans, invalidity of loan documents and certain changes in control.
Exchangeable Notes
On February 18, 2020, i3 Verticals, LLC issued $138.0 million aggregate principal amount of its 1.0% Exchangeable Notes due February 15, 2025. The Exchangeable Notes bear interest at a fixed rate of 1.0% per year, payable semiannually in arrears on February 15 and August 15 of each year, beginning on August 15, 2020. The Exchangeable Notes are exchangeable into cash, shares of the Company's Class A common stock, or a combination thereof, at i3 Verticals, LLC's election. The Exchangeable Notes mature on February 15, 2025, unless earlier exchanged, redeemed or repurchased. The net proceeds from the sale of the Exchangeable Notes were approximately $132.8 million, after deducting discounts and commissions to the certain initial purchasers and other estimated fees and expenses. i3 Verticals, LLC used a portion of the net proceeds of the Exchangeable Notes offering to pay down outstanding borrowings under the Prior Senior Secured Credit Facility in connection with the effectiveness of the operative provisions of the amendment to the Prior Senior Secured Credit Facility and to pay the cost of the Note Hedge Transactions. As of March 31, 2024, $26.2 million of the original aggregate principal amount of $138.0 million was outstanding.
On December 21, 2023, i3 Verticals, LLC entered into agreements to repurchase a portion of its Exchangeable Notes pursuant to privately negotiated transactions with a limited number of holders of the Exchangeable Notes (the "Exchangeable Note Repurchases"). The Exchangeable Note Repurchases were completed on January 18, 2024, and the Company paid $87.4 million to repurchase $90.8 million in aggregate principal amount of its Exchangeable Notes and to repay approximately $0.4 million in accrued interest on the repurchased portion of the Exchangeable Notes. Following the closing of the Exchangeable Note Repurchases, approximately $26.2 million in aggregate principal amount of the Exchangeable Notes remained outstanding, with terms unchanged. For additional information, see Note 7 to our condensed consolidated financial statements.
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At-the-Market Program
On August 20, 2021, we, together with i3 Verticals, LLC, entered into an at-the-market offering sales agreement with Raymond James & Associates, Inc., Morgan Stanley & Co. LLC and BTIG, LLC (each a “Sales Agent”), under which we may issue and sell, from time to time and through the Sales Agents, shares of our Class A common stock having an aggregate offering price of up to $125.0 million (the “ATM Program”). During the quarter ended March 31, 2024, we did not sell any Class A common stock under the ATM Program. As of March 31, 2024, we had a remaining capacity to sell up to $107.1 million of our Class A common stock under the ATM Program.
Material Cash Requirements
The following table summarizes our material cash requirements as of March 31, 2024 related to leases and borrowings:
Payments Due by Period
Contractual Obligations
Total
Less than 1 year
1 to 3 years
3 to 5 years
More than 5 years
(in thousands)
Processing minimums(1)
$3,205 $2,785 $420 $— $— 
Facility leases15,140 5,144 7,327 1,752 917 
2023 Senior Secured Credit Facility and related interest(2)
470,698 29,290 58,581 382,827 — 
Exchangeable Notes and related interest(3)
26,452 26,452 — — — 
Contingent consideration(4)
3,969 3,868 101 — — 
Total$519,464 $67,539 $66,429 $384,579 $917 
__________________________
1.We have non-exclusive agreements with several processors to provide us services related to transaction processing and transmittal, transaction authorization and data capture, and access to various reporting tools. Certain of these agreements require us to submit a minimum monthly number of transactions for processing. If we submit a number of transactions that is lower than the minimum, we are required to pay to the processor the fees it would have received if we had submitted the required minimum number of transactions.
2.We estimated interest payments through the maturity of our 2023 Senior Secured Credit Facility by applying the interest rate of 8.55% in effect on the outstanding balance as of March 31, 2024, plus the unused fee rate of 0.30% in effect as of March 31, 2024.
3.The chart set forth above calculates interest payments through the maturity of our Exchangeable Notes by applying the coupon interest rate of 1.0% on the principal balance as of March 31, 2024 of $26.2 million.
4.In connection with certain of our acquisitions, we may be obligated to pay the seller of the acquired entity certain amounts of contingent consideration as set forth in the relevant purchasing documents, whereby additional consideration may be due upon the achievement of certain specified financial performance targets. i3 Verticals, Inc. accounts for the fair values of such contingent payments in accordance with the Level 3 financial instrument fair value hierarchy at the close of each subsequent reporting period. The acquisition-date fair value of contingent consideration is valued using a Monte Carlo simulation. i3 Verticals, Inc. subsequently reassesses such fair value based on probability estimates with respect to the acquired entity’s likelihood of achieving the respective financial performance targets.

Potential payments under the Tax Receivable Agreement are not reflected in this table. See “—Tax Receivable Agreement” below.
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Tax Receivable Agreement
We are a party to a Tax Receivable Agreement with i3 Verticals, LLC and each of the Continuing Equity Owners, as described in Note 8 of our condensed consolidated financial statements. As a result of the Tax Receivable Agreement, we have been required to establish a liability in our condensed consolidated financial statements. That liability, which will increase upon the redemptions or exchanges of Common Units for our Class A common stock, generally represents 85% of the estimated future tax benefits, if any, relating to the increase in tax basis associated with the Common Units we received as a result of the Reorganization Transactions and other redemptions or exchanges by holders of Common Units. If this election is made, the accelerated payment will be based on the present value of 100% of the estimated future tax benefits and, as a result, the associated liability reported on our condensed consolidated financial statements may be increased. We expect that the payments required under the Tax Receivable Agreement will be substantial. The actual increase in tax basis, as well as the amount and timing of any payments under the Tax Receivable Agreement, will vary depending upon a number of factors, including the timing of redemptions or exchanges by the holders of Common Units, the price of our Class A common stock at the time of the redemption or exchange, whether such redemptions or exchanges are taxable, the amount and timing of the taxable income we generate in the future and the tax rate then applicable as well as the portion of our payments under the Tax Receivable Agreement constituting imputed interest. We intend to fund the payment of the amounts due under the Tax Receivable Agreement out of the cash savings that we actually realize in respect of the attributes to which Tax Receivable Agreement relates.
As of March 31, 2024, the total amount due under the Tax Receivable Agreement was $40.3 million, and payments to the Continuing Equity Owners related to exchanges through March 31, 2024 will range from $0 to $3.3 million per year and are expected to be paid over the next 24 years. The amounts recorded as of March 31, 2024, approximate the current estimate of expected tax savings and are subject to change after the filing of the Company’s U.S. federal and state income tax returns. Future payments under the Tax Receivable Agreement with respect to subsequent exchanges would be in addition to these amounts.
Critical Accounting Estimates
Our discussion and analysis of our financial condition and results of operations are based upon our financial statements, which have been prepared in accordance with GAAP. The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses. On an ongoing basis, we evaluate our estimates, including those related to revenue recognition, goodwill and intangible assets, contingent consideration, and equity-based compensation. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances. Actual results may differ from these estimates under different assumptions or conditions.
Critical accounting policies are those that we consider the most critical to understanding our financial condition and results of operations.
As of March 31, 2024, there have been no significant changes to our critical accounting estimates disclosed in the Form 10-K filed with the SEC on November 22, 2023.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
Interest Rate Risk
As of March 31, 2024, the 2023 Senior Secured Credit Facility, as amended, consisted of a $450 million revolving credit facility, together with an option to increase the revolving credit facility and/or obtain incremental term loans in an additional principal amount of up, as of any date of determination, the greater of $100 million and 100% of consolidated EBITDA (as defined in the 2023 Senior Secured Credit Facility) for the most recently completed four quarter period (subject to the receipt of additional commitments for any such incremental loan amounts).
As of March 31, 2024, the 2023 Senior Secured Credit Facility accrued interest at Term SOFR (based upon an interest period of one, three or six months), plus 0.10%, plus an applicable margin of 2.00% to 3.00% (3.00% at March 31, 2024), or the base rate (defined as the highest of (a) the greater of the federal funds rate or the overnight bank funding rate, plus ½ of 1%, (b) Wall Street Journal prime rate and (c) the Adjusted Term SOFR rate
55


for an interest period of one month, plus 1%, plus an applicable margin of 1.00% to 2.00%) (2.00% at March 31, 2024), in each case depending upon the consolidated total leverage ratio, as defined in the agreement. Interest is payable at the end of the selected interest period, but no less frequently than quarterly. Additionally, the 2023 Senior Secured Credit Facility requires us to pay unused commitment fees of 0.15% to 0.30% (0.30% as of March 31, 2024) on any undrawn amounts under the revolving credit facility and letter of credit fees of up to 3.00% on the maximum amount available to be drawn under each letter of credit issued under the agreement. The 2023 Senior Secured Credit Facility requires maintenance of certain financial ratios on a quarterly basis as follows: (i) a minimum consolidated interest coverage ratio of 3.0 to 1.0 (ii) a maximum total leverage ratio of 5.0 to 1.0.
As of March 31, 2024, we were in compliance with these covenants, and there was $103.8 million available for borrowing under the revolving credit facility, subject to the financial covenants.
As of March 31, 2024, we had borrowings outstanding of $346.2 million outstanding under the 2023 Senior Secured Credit Facility. A 1.0% increase or decrease in the interest rate applicable to such borrowing (which was the Term SOFR rate) would have had a $3.5 million dollar impact on the results of the business.
Foreign Currency Exchange Rate Risk
As a result of our international operations, we are also exposed to foreign currency exchange rate risks. Because our international operations are not yet material to our consolidated results of operations, a 10% change in foreign currency exchange rates would not have had a material impact on our consolidated results of operations, financial position, or cash flows for the three months ended March 31, 2024.

Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Our Chief Executive Officer and Chief Financial Officer, with the participation of other members of management, have evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e)) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), as of the end of the period covered by this report. Based on such evaluations, our Chief Executive Officer and Chief Financial Officer concluded that, as of such date, our disclosure controls and procedures were effective (at the reasonable assurance level) to ensure that the information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act has been recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and to ensure that the information required to be included in this report was accumulated and communicated to management, including our Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure.
Changes in Internal Control over Financial Reporting
There have been no changes in our internal control over financial reporting during the quarter ended March 31, 2024 that materially affected, or which are reasonably likely to materially affect, our internal control over financial reporting.

PART II. - OTHER INFORMATION

Item 1. Legal Proceedings
The information required with respect to this item can be found in Note 12 to the accompanying unaudited condensed consolidated financial statements contained in this report and is incorporated by reference into this Part II, Item 1.

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Item 1A. Risk Factors
There have been no material changes to the risk factors disclosed under the heading “Risk Factors” in our Form 10-K for the fiscal year ended September 30, 2023 filed with the SEC on November 22, 2023, except as described below.
We are exploring a potential sale of certain assets related to our Merchant Services business, and there can be no assurance that we will be successful in completing any potential sale, that a potential sale will yield additional value for our stockholders, or that exploration of a potential sale will not adversely impact the Company.
On February 8, 2024, we announced that our Board of Directors had initiated a process to explore a potential sale of certain assets related to our Merchant Services business. This process is ongoing. There is no assurance that the process to explore the sale of the Merchant Services business will result in any definitive agreement or any transaction, or if the transaction is completed, the timing or terms of any such transaction. Moreover, there can be no assurance that any potential transaction, if identified, evaluated and consummated, will provide additional value to our stockholders and will not adversely impact the market price of our Class A common stock.
Speculation regarding any developments related to the review of a potential sale of our Merchant Services business and perceived uncertainties related to the future of the Company could cause the market price of our Class A common stock to fluctuate significantly or to decline. In addition, there can be no assurance that exploring a potential sale of our Merchant Services business will not cause the diversion of management’s attention, interfere with our ability to retain or attract key personnel, adversely impact important business relationships, adversely impact our financial results, or expose us to potential litigation. In addition, we have incurred, and may continue to incur, significant transaction expenses in connection with this process. If we are unable to mitigate these or other potential risks related to the exploration of a potential sale, our business and financial results may be adversely affected.
Further, our Board of Directors may determine to suspend or terminate the exploration of a potential sale of our Merchant Services business at any time due to various factors. Any potential transaction is also dependent upon a number of factors that may be beyond our control, including among other factors, market conditions, industry trends, regulatory limitations and the interest of third parties in our business.
Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds
None.

Item 3.    Defaults Upon Senior Securities
None.

Item 4.    Mine Safety Disclosures
Not applicable.

Item 5. Other Information
None. Without limiting the generality of the foregoing, during the six months ended March 31, 2024, no director or officer of the Company adopted or terminated any “Rule 10b5-1 trading arrangement,” or any “non-Rule 10b-5 trading arrangement,” as such terms are defined in Item 408(a) of Regulation S-K.
57



Item 6.    Exhibit Index
Exhibit NumberExhibit Description
101.INS*XBRL Instance Document.
101.SCH*XBRL Taxonomy Extension Schema Document.
101.CAL*XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF*XBRL Taxonomy Definition Linkbase Document.
101.LAB*XBRL Taxonomy Label Linkbase Document.
101.PRE*XBRL Taxonomy Extension Presentation Linkbase Document.
104
The cover page from the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2024, formatted in Inline XBRL and contained in Exhibit 101.
____________________
*    Filed herewith.
**    Furnished herewith.
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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
i3 Verticals, Inc.
By:/s/ Clay Whitson
Clay Whitson
Chief Financial Officer
Date:May 10, 2024

59

Exhibit 31.1
Certification Pursuant to Section 302 of Sarbanes-Oxley Act of 2002

I, Gregory S. Daily, certify that:
1.    I have reviewed this Quarterly Report on Form 10-Q of i3 Verticals, Inc.;
2.    Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.    Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.    The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a.    Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b.    Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c.    Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d.    Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5.    The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a.    All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and



b.    Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.


Date: May 10, 2024
By:
/s/ Gregory S. Daily
Gregory S. Daily
Chief Executive Officer (Principal Executive Officer)



Exhibit 31.2
Certification Pursuant to Section 302 of Sarbanes-Oxley Act of 2002

I, Clay Whitson, certify that:
1.    I have reviewed this Quarterly Report on Form 10-Q of i3 Verticals, Inc.;
2.    Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;
3.    Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4.    The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a.    Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;
b.    Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;
c.    Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d.    Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and
5.    The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):
a.    All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and



b.    Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.


Date: May 10, 2024
By:
/s/ Clay Whitson
Clay Whitson
Chief Financial Officer (Principal Financial Officer)



Exhibit 32.1
Certification of Principal Executive Officer
Pursuant to
18 U.S.C. Section 1350,
as Adopted Pursuant to
Section 906 of the Sarbanes-Oxley Act of 2002

In connection with the Quarterly Report of i3 Verticals, Inc. (the “Company”) on Form 10-Q for the quarter ended March 31, 2024, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), the undersigned officer hereby certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to his knowledge:
(1)    The Report fully complies with the requirements of Section 13(a) or Section 15(d), as applicable, of the Securities Exchange Act of 1934; and
(2)    The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: May 10, 2024
By:
/s/ Gregory S. Daily
Gregory S. Daily
Chief Executive Officer (Principal Executive Officer)



Exhibit 32.2
Certification of Principal Financial Officer
Pursuant to
18 U.S.C. Section 1350,
as Adopted Pursuant to
Section 906 of the Sarbanes-Oxley Act of 2002

In connection with the Quarterly Report of i3 Verticals, Inc. (the “Company”) on Form 10-Q for the quarter ended March 31, 2024, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), the undersigned officer hereby certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to his knowledge:
(1)    The Report fully complies with the requirements of Section 13(a) or Section 15(d), as applicable, of the Securities Exchange Act of 1934; and
(2)    The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: May 10, 2024
By:
/s/ Clay Whitson
Clay Whitson
Chief Financial Officer (Principal Financial Officer)



v3.24.1.1.u2
COVER - shares
6 Months Ended
Mar. 31, 2024
May 09, 2024
Document Information [Line Items]    
Document Type 10-Q  
Document Quarterly Report true  
Document Period End Date Mar. 31, 2024  
Document Transition Report false  
Entity File Number 001-38532  
Entity Registrant Name i3 Verticals, Inc.  
Entity Incorporation, State or Country Code DE  
Entity Tax Identification Number 82-4052852  
Entity Address, Address Line One 40 Burton Hills Blvd.  
Entity Address, Address Line Two Suite 415  
Entity Address, City or Town Nashville  
Entity Address, State or Province TN  
Entity Address, Postal Zip Code 37215  
City Area Code 615  
Local Phone Number 465-4487  
Title of 12(b) Security Class A Common Stock, $0.0001 Par Value  
Trading Symbol IIIV  
Security Exchange Name NASDAQ  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Accelerated Filer  
Entity Small Business false  
Entity Emerging Growth Company false  
Entity Shell Company false  
Entity Central Index Key 0001728688  
Current Fiscal Year End Date --09-30  
Document Fiscal Year Focus 2024  
Document Fiscal Period Focus Q2  
Amendment Flag false  
Class A Common Stock    
Document Information [Line Items]    
Entity Common Stock, Shares Outstanding   23,419,645
Class B Common Stock    
Document Information [Line Items]    
Entity Common Stock, Shares Outstanding   10,052,676
v3.24.1.1.u2
CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($)
$ in Thousands
Mar. 31, 2024
Sep. 30, 2023
Current assets    
Cash and cash equivalents $ 3,139 $ 3,112
Accounts receivable, net 66,539 65,110
Settlement assets 1,586 4,873
Prepaid expenses and other current assets 15,802 12,449
Total current assets 87,066 85,544
Property and equipment, net 11,002 12,308
Restricted cash 2,568 4,415
Capitalized software, net 61,345 62,577
Goodwill 410,772 409,563
Intangible assets, net 221,145 226,952
Deferred tax asset 51,591 52,514
Operating lease right-of-use assets 12,806 13,922
Other assets 7,247 13,698
Total assets 865,542 881,493
Current liabilities    
Accounts payable 11,996 11,064
Current portion of long-term debt 26,223 0
Accrued expenses and other current liabilities 26,854 37,740
Settlement obligations 1,586 4,873
Deferred revenue 36,931 35,275
Current portion of operating lease liabilities 4,421 4,509
Total current liabilities 108,011 93,461
Long-term debt, less current portion and debt issuance costs, net 343,392 385,081
Long-term tax receivable agreement obligations 40,323 40,079
Operating lease liabilities, less current portion 9,362 10,433
Other long-term liabilities 18,354 24,143
Total liabilities 519,442 553,197
Commitments and contingencies (see Note 12)
Stockholders' equity    
Preferred stock, par value $0.0001 per share, 10,000,000 shares authorized; 0 shares issued and outstanding as of March 31, 2024 and September 30, 2023 0 0
Additional paid-in capital 259,242 249,688
Accumulated deficit (9,968) (12,944)
Total stockholders' equity 249,277 236,747
Non-controlling interest 96,823 91,549
Total equity 346,100 328,296
Total liabilities and equity 865,542 881,493
Class A Common Stock    
Stockholders' equity    
Common stock 2 2
Class B Common Stock    
Stockholders' equity    
Common stock $ 1 $ 1
v3.24.1.1.u2
CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares
Mar. 31, 2024
Sep. 30, 2023
Preferred Stock, par value (in USD per share) $ 0.0001 $ 0.0001
Preferred Stock authorized (in shares) 10,000,000 10,000,000
Preferred Stock issued (in shares) 0 0
Preferred Stock outstanding (in shares) 0 0
Class A Common Stock    
Common Stock, par value (in USD per share) $ 0.0001 $ 0.0001
Common Stock authorized (in shares) 150,000,000 150,000,000
Common Stock issued (in shares) 23,416,518 23,253,272
Common Stock, outstanding (in shares) 23,416,518 23,253,272
Class B Common Stock    
Common Stock, par value (in USD per share) $ 0.0001 $ 0.0001
Common Stock authorized (in shares) 40,000,000 40,000,000
Common Stock issued (in shares) 10,052,676 10,093,394
Common Stock, outstanding (in shares) 10,052,676 10,093,394
v3.24.1.1.u2
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Income Statement [Abstract]        
Revenue $ 94,542 $ 93,872 $ 186,532 $ 179,901
Operating expenses        
Other costs of services 21,180 19,930 41,604 38,999
Selling, general and administrative 54,162 57,204 107,694 108,207
Depreciation and amortization 10,069 9,015 19,808 17,691
Change in fair value of contingent consideration (290) 2,279 (527) 3,722
Total operating expenses 85,121 88,428 168,579 168,619
Income from operations 9,421 5,444 17,953 11,282
Other expenses (income)        
Interest expense, net 7,750 6,199 14,457 11,689
Other income (2,257) 0 (2,150) (203)
Total other expenses 5,493 6,199 12,307 11,486
Income (loss) before income taxes 3,928 (755) 5,646 (204)
Provision for (benefit from) income taxes 580 (563) 762 (181)
Net income (loss) 3,348 (192) 4,884 (23)
Net income (loss) attributable to non-controlling interest 1,470 (228) 1,908 181
Net income (loss) attributable to i3 Verticals, Inc. $ 1,878 $ 36 $ 2,976 $ (204)
Net income (loss) per share attributable to Class A common stockholders:        
Basic (in USD per share) $ 0.08 $ 0.00 $ 0.13 $ (0.01)
Diluted (in USD per share) $ 0.08 $ (0.00) $ 0.13 $ (0.01)
Weighted average shares of Class A common stock outstanding:        
Basic (in shares) 23,331,239 23,135,898 23,299,214 23,066,499
Diluted (in shares) 23,718,474 34,269,140 23,726,720 23,066,499
v3.24.1.1.u2
CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN EQUITY (UNAUDITED) - USD ($)
$ in Thousands
Total
Cumulative Effect, Period of Adoption, Adjustment
Class A Common Stock
Class B Common Stock
Common Stock
Class A Common Stock
Common Stock
Class B Common Stock
Additional Paid-In Capital
Additional Paid-In Capital
Cumulative Effect, Period of Adoption, Adjustment
Retained Earnings (Deficit)
Retained Earnings (Deficit)
Cumulative Effect, Period of Adoption, Adjustment
Non-Controlling Interest
Beginning balance (in shares) at Sep. 30, 2022         22,986,448 10,118,142          
Stockholders' equity, beginning at Sep. 30, 2022 $ 307,688 $ (11,933)     $ 2 $ 1 $ 241,958 $ (23,382) $ (23,582) $ 11,449 $ 89,309
Increase (Decrease) in Stockholders' Equity [Roll Forward]                      
Equity-based compensation 6,846           6,846        
Net (loss) income 169               (240)   409
Establishment of liabilities under a tax receivable agreement and related changes to deferred tax assets associated with increases in tax basis 685           685        
Exercise or release of equity-based awards (in shares)         24,745            
Exercise or release of equity-based awards 3           3        
Allocation of equity to non-controlling interests 0           1,906       (1,906)
Ending balance (in shares) at Dec. 31, 2022         23,011,193 10,118,142          
Stockholders' equity, ending at Dec. 31, 2022 303,458       $ 2 $ 1 228,016   (12,373)   87,812
Beginning balance (in shares) at Sep. 30, 2022         22,986,448 10,118,142          
Stockholders' equity, beginning at Sep. 30, 2022 307,688 $ (11,933)     $ 2 $ 1 241,958 $ (23,382) (23,582) $ 11,449 89,309
Increase (Decrease) in Stockholders' Equity [Roll Forward]                      
Net (loss) income (23)   $ (23)                
Ending balance (in shares) at Mar. 31, 2023         23,167,730 10,108,218          
Stockholders' equity, ending at Mar. 31, 2023 311,811       $ 2 $ 1 234,442   (12,337)   89,703
Beginning balance (in shares) at Dec. 31, 2022         23,011,193 10,118,142          
Stockholders' equity, beginning at Dec. 31, 2022 303,458       $ 2 $ 1 228,016   (12,373)   87,812
Increase (Decrease) in Stockholders' Equity [Roll Forward]                      
Equity-based compensation 6,802           6,802        
Net (loss) income (192)   $ (192)           36   (228)
Redemption of common units in i3 Verticals, LLC (in shares)         9,924 (9,924)          
Redemption of common units in i3 Verticals, LLC 0           86       (86)
Establishment of liabilities under a tax receivable agreement and related changes to deferred tax assets associated with increases in tax basis 349           349        
Exercise or release of equity-based awards (in shares)         64,443            
Exercise or release of equity-based awards (606)           (606)        
Allocation of equity to non-controlling interests 0           (2,205)       2,205
Issuance of Class A common stock under the 2020 Inducement Plan ( in shares)         82,170            
Issuance of Class A common stock under the 2020 Inducement Plan 2,000           2,000        
Ending balance (in shares) at Mar. 31, 2023         23,167,730 10,108,218          
Stockholders' equity, ending at Mar. 31, 2023 311,811       $ 2 $ 1 234,442   (12,337)   89,703
Beginning balance (in shares) at Sep. 30, 2023     23,253,272 10,093,394 23,253,272 10,093,394          
Stockholders' equity, beginning at Sep. 30, 2023 328,296       $ 2 $ 1 249,688   (12,944)   91,549
Increase (Decrease) in Stockholders' Equity [Roll Forward]                      
Equity-based compensation 6,508           6,508        
Net (loss) income 1,536               1,098   438
Exercise or release of equity-based awards (in shares)         25,898            
Exercise or release of equity-based awards (10)           (10)        
Sale of exchangeable note hedges 1,483           1,483        
Repurchases of warrants (657)           (657)        
Allocation of equity to non-controlling interests 0           (2,450)       2,450
Ending balance (in shares) at Dec. 31, 2023         23,279,170 10,093,394          
Stockholders' equity, ending at Dec. 31, 2023 337,156       $ 2 $ 1 254,562   (11,846)   94,437
Beginning balance (in shares) at Sep. 30, 2023     23,253,272 10,093,394 23,253,272 10,093,394          
Stockholders' equity, beginning at Sep. 30, 2023 328,296       $ 2 $ 1 249,688   (12,944)   91,549
Increase (Decrease) in Stockholders' Equity [Roll Forward]                      
Net (loss) income $ 4,884   $ 4,884                
Redemption of common units in i3 Verticals, LLC (in shares)         40,718            
Exercise or release of equity-based awards (in shares) 32,517                    
Ending balance (in shares) at Mar. 31, 2024     23,416,518 10,052,676 23,416,518 10,052,676          
Stockholders' equity, ending at Mar. 31, 2024 $ 346,100       $ 2 $ 1 259,242   (9,968)   96,823
Beginning balance (in shares) at Dec. 31, 2023         23,279,170 10,093,394          
Stockholders' equity, beginning at Dec. 31, 2023 337,156       $ 2 $ 1 254,562   (11,846)   94,437
Increase (Decrease) in Stockholders' Equity [Roll Forward]                      
Equity-based compensation 5,777           5,777        
Net (loss) income 3,348   $ 3,348           1,878   1,470
Redemption of common units in i3 Verticals, LLC (in shares)         40,718 (40,718)          
Redemption of common units in i3 Verticals, LLC 0           384       (384)
Establishment of liabilities under a tax receivable agreement and related changes to deferred tax assets associated with increases in tax basis 42           42        
Exercise or release of equity-based awards (in shares)         96,630            
Exercise or release of equity-based awards (223)           (223)        
Allocation of equity to non-controlling interests 0           (1,300)       1,300
Ending balance (in shares) at Mar. 31, 2024     23,416,518 10,052,676 23,416,518 10,052,676          
Stockholders' equity, ending at Mar. 31, 2024 $ 346,100       $ 2 $ 1 $ 259,242   $ (9,968)   $ 96,823
v3.24.1.1.u2
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) - USD ($)
$ in Thousands
6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Cash flows from operating activities:    
Net income (loss) $ 4,884 $ (23)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:    
Depreciation and amortization 19,808 17,691
Equity-based compensation 12,285 13,648
Amortization of debt issuance costs 676 729
Gain on repurchase of exchangeable notes (2,397) 0
Loss on sale of exchangeable senior note hedges 245 0
Gain on repurchases of warrants (105) 0
Provision for (benefit from) income taxes (1,238) (208)
Non-cash lease expense 2,349 2,289
Changes in non-cash contingent consideration expense from original estimate (527) 3,722
Other non-cash adjustments to net income 668 909
Changes in operating assets:    
Accounts receivable 5,517 6,497
Prepaid expenses and other current assets (3,385) (1,860)
Other assets (802) (710)
Changes in operating liabilities:    
Accounts payable 896 (1,484)
Accrued expenses and other current liabilities (8,621) (5,009)
Acquisition escrow obligations (1,848) (1,564)
Deferred revenue 2,257 (2,628)
Operating lease liabilities (2,364) (2,234)
Other long-term liabilities 2 0
Contingent consideration paid in excess of original estimates (3,153) (3,881)
Net cash provided by operating activities 25,147 25,884
Cash flows from investing activities:    
Expenditures for property and equipment (1,537) (2,322)
Proceeds from sale of property and equipment 618 0
Expenditures for capitalized software (6,106) (5,381)
Purchases of merchant portfolios and residual buyouts (4,214) (387)
Acquisitions of businesses, net of cash and restricted cash acquired (1,100) (101,997)
Payments for other investing activities (34) (1,227)
Proceeds from other investing activities 4 184
Net cash used in investing activities (12,369) (111,130)
Cash flows from financing activities:    
Proceeds from revolving credit facility 206,419 265,811
Payments on revolving credit facility (132,710) (179,939)
Payments for repurchase of exchangeable notes (87,840) 0
Proceeds from sale of exchangeable senior note hedges 1,238 0
Payments for repurchases of warrants (552) 0
Payments of debt issuance costs 0 (87)
Net payments for settlement obligations [1] (3,287) (355)
Cash paid for contingent consideration (760) (1,175)
Payments for required distributions to members for tax obligations (189) 0
Proceeds from stock option exercises 0 104
Payments for employee's tax withholdings from net settled stock option exercises and RSU releases (204) (545)
Net cash (used in) provided by financing activities (17,885) 83,814
Net decrease in cash, cash equivalents and restricted cash (5,107) (1,432)
Cash, cash equivalents and restricted cash at beginning of period 12,400 23,765
Cash, cash equivalents and restricted cash at end of period 7,293 22,333
Supplemental disclosure of cash flow information:    
Cash paid for interest 14,107 10,266
Cash paid for income taxes $ 5,376 $ 1,419
[1] Refer to Note 2 for discussion of the change in the current period presentation.
v3.24.1.1.u2
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) (Parenthetical) - USD ($)
$ in Thousands
Mar. 31, 2024
Sep. 30, 2023
Mar. 31, 2023
Sep. 30, 2022
Statement of Cash Flows [Abstract]        
Cash and cash equivalents $ 3,139 $ 3,112 $ 3,977 $ 3,490
Settlement assets 1,586 4,873 7,185 7,540
Restricted cash 2,568 4,415 11,171 12,735
Total cash, cash equivalents, and restricted cash $ 7,293 $ 12,400 $ 22,333 $ 23,765
v3.24.1.1.u2
ORGANIZATION AND OPERATIONS
6 Months Ended
Mar. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
ORGANIZATION AND OPERATIONS ORGANIZATION AND OPERATIONS
i3 Verticals, Inc. (the “Company”) was formed as a Delaware corporation on January 17, 2018. The Company was formed for the purpose of completing an initial public offering (“IPO”) of its Class A common stock and other related transactions in order to carry on the business of i3 Verticals, LLC and its subsidiaries. i3 Verticals, LLC was founded in 2012 and delivers seamlessly integrated software and payment solutions to customers in strategic vertical markets. The Company’s headquarters are located in Nashville, Tennessee, with operations throughout the United States. Unless the context otherwise requires, references to “we,” “us,” “our,” “i3 Verticals” and the “Company” refer to i3 Verticals, Inc. and its subsidiaries, including i3 Verticals, LLC.
In connection with the IPO, the Company completed certain reorganization transactions, which, among other things, resulted in i3 Verticals, Inc. being the sole managing member of i3 Verticals, LLC (the “Reorganization Transactions”). Following the completion of the IPO and Reorganization Transactions, the Company is a holding company and the principal asset that it owns are the common units of i3 Verticals, LLC. i3 Verticals, Inc. operates and controls all of i3 Verticals, LLC's operations and, through i3 Verticals, LLC and its subsidiaries, conducts i3 Verticals, LLC's business. i3 Verticals, Inc. has a majority economic interest in i3 Verticals, LLC. As the sole managing member of i3 Verticals, LLC, i3 Verticals, Inc. consolidates the financial results of i3 Verticals, LLC and reports a non-controlling interest representing the Common Units of i3 Verticals, LLC held by owners other than i3 Verticals, Inc. (the “Continuing Equity Owners”).
v3.24.1.1.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
6 Months Ended
Mar. 31, 2024
Accounting Policies [Abstract]  
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and pursuant to the reporting and disclosure rules and regulations of the Securities and Exchange Commission (“SEC”). Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In the opinion of management, such statements include all adjustments (consisting only of normal recurring items) which are considered necessary for fair presentation of the unaudited condensed consolidated financial statements of the Company and its subsidiaries as of March 31, 2024 and for the three and six months ended March 31, 2024 and 2023. The results of operations for the three and six months ended March 31, 2024 and 2023 are not necessarily indicative of the operating results for the full year.
As permitted by the rules and regulations of the SEC, certain information and disclosures otherwise included in the notes to the consolidated financial statements have been condensed or omitted from the summary of significant accounting policies. The Company believes the disclosures are adequate to make the information presented not misleading. It is recommended that these interim condensed consolidated financial statements be read in conjunction with the Company's consolidated financial statements and related footnotes for the years ended September 30, 2023 and 2022, included in the Company’s Annual Report on Form 10-K for the year ended September 30, 2023 filed with the SEC on November 22, 2023.
Principles of Consolidation
These interim condensed consolidated financial statements include the accounts of the Company and its subsidiary companies. All significant intercompany accounts and transactions have been eliminated in consolidation.
Restricted Cash
Restricted cash represents funds held in escrow related to acquisitions or held-on-deposit with processing banks pursuant to agreements to cover potential merchant losses. It is presented as long-term assets on the accompanying condensed consolidated balance sheets since the related agreements extend beyond the next twelve months. Following the adoption of Accounting Standards Update (“ASU”) 2016-18, Statement of Cash Flows: Restricted Cash (Topic 230), the Company includes restricted cash along with the cash and cash equivalents balance for presentation in the consolidated statements of cash flows.
Settlement Assets and Obligations
Settlement assets and obligations result when funds are temporarily held or owed by the Company on behalf of merchants, consumers, schools, and other institutions. Timing differences, interchange expenses, merchant reserves and exceptional items cause differences between the amount received from the card networks and the amount funded to counterparties. These balances arising in the settlement process are reflected as settlement assets and obligations on the accompanying consolidated balance sheets. With the exception of merchant reserves, settlement assets or settlement obligations are generally collected and paid within one to four days. Settlement assets and settlement obligations were both $1,586 as of March 31, 2024 and $4,873 as of September 30, 2023, respectively.
Reclassifications
Certain prior period amounts have been reclassified in order to conform with the current period presentation. These reclassifications have no impact on the Company’s previously reported consolidated net income (loss).
Change in presentation
During the second quarter of 2024, the Company elected to change its presentation of cash flows associated with "Settlement obligations" from operating activities to financing actives within the Condensed Consolidated Statements of Cash Flows. Comparative amounts have been reclassified to conform to the current period presentation. This change has no impact on the Condensed Consolidated Balance Sheet, Condensed Consolidated Statements of Operations or Condensed Consolidated Statement of Changes in Equity.
The following tables present the effects of the change in presentation within the Condensed Consolidated Statements of Cash Flows:
For the Six Months Ended March 31, 2024
As Previously ReportedAdjustmentAs Adjusted
Cash flows from operating activities:
Settlement obligations(3,287)3,287 — 
Net cash provided by operating activities21,860 3,287 25,147 
Cash flows from financing activities:
Net payments for settlement obligations— (3,287)(3,287)
Net cash used in financing activities(14,598)(3,287)(17,885)
For the Six Months Ended March 31, 2023
As Previously ReportedAdjustmentAs Adjusted
Cash flows from operating activities:
Settlement obligations(355)355 — 
Net cash provided by operating activities25,529 355 25,884 
Cash flows from financing activities:
Net payments for settlement obligations— (355)(355)
Net cash provided by (used in) financing activities84,169 (355)83,814 
Inventories
Inventories consist of point-of-sale equipment to be sold to customers and are stated at the lower of cost, determined on a weighted average or specific basis, or net realizable value. Inventories were $3,978 and $4,138 at March 31, 2024 and September 30, 2023, respectively, and are included within prepaid expenses and other current assets on the accompanying condensed consolidated balance sheets.
Acquisitions
Business acquisitions have been recorded using the acquisition method of accounting in accordance with Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 805, Business Combinations (“ASC 805”), and, accordingly, the purchase price has been allocated to the assets acquired and liabilities assumed based on their estimated fair value as of the date of acquisition. Where relevant, the fair value of contingent consideration included in an acquisition is calculated using a Monte Carlo simulation. The fair value of merchant relationships and non-compete assets acquired is identified using the Income Approach. The fair values of trade names and internally-developed software acquired are identified using the Relief from Royalty Method. After the purchase price has been allocated, goodwill is recorded to the extent the total consideration paid for the acquisition, including the acquisition date fair value of contingent consideration, if any, exceeds the sum of the fair values of the separately identifiable acquired assets and assumed liabilities. Acquisition costs for business combinations are expensed when incurred and recorded in selling, general and administrative expenses in the accompanying condensed consolidated statements of operations.
Acquisitions not meeting the accounting criteria to be accounted for as a business combination are accounted for as an asset acquisition. An asset acquisition is recorded at its purchase price, inclusive of acquisition costs, which is allocated among the acquired assets and assumed liabilities based upon their relative fair values at the date of acquisition.
Leases
The Company adopted ASU 2016-02, Leases, on October 1, 2020, using the optional modified retrospective method under which the prior period financial statements were not restated for the new guidance. The Company elected the accounting policy practical expedients for all classes of underlying assets to (i) combine associated lease and non-lease components in a lease arrangement as a combined lease component and (ii) exclude recording short-term leases as right-of-use assets on the condensed consolidated balance sheets.
At contract inception the Company determines whether an arrangement is, or contains a lease, and for each identified lease, evaluates the classification as operating or financing. Leased assets and obligations are recognized at the lease commencement date based on the present value of fixed lease payments to be made over the term of the lease. Renewal and termination options are factored into determination of the lease term only if the option is reasonably certain to be exercised. The Company’s leases do not provide a readily determinable implicit interest rate and the Company uses its incremental borrowing rate to measure the lease liability and corresponding right-of-use asset. The incremental borrowing rate is a fully collateralized rate that considers the
Company’s credit rating, market conditions and the term of the lease. The Company accounts for all components in a lease arrangement as a single combined lease component.
Operating lease cost is recognized on a straight-line basis over the lease term. Total lease costs include variable lease costs, which are primarily comprised of the consumer price index adjustments and other changes based on rates, such as costs of insurance and property taxes. Variable payments are expensed in the period incurred and not included in the measurement of lease assets and obligations.
Revenue Recognition and Deferred Revenue
Revenue is recognized as each performance obligation is satisfied, in accordance with ASC 606, Revenue from Contracts with Customers (“ASC 606”). The Company accrues for rights of refund, processing errors or penalties, or other related allowances based on historical experience. The Company utilized the portfolio approach practical expedient within ASC 606-10-10-4 Revenue from Contracts with Customers—Objectives and the significant financing component practical expedient within ASC 606-10-32-18 Revenue from Contracts with Customers—The Existence of a Significant Financing Component in the Contract in performing the analysis.
The Company's revenue for the six months ended March 31, 2024 and 2023 is derived from the following sources:
Software and related services — Includes sales of software as a service, transaction-based fees, ongoing software maintenance and support, software licenses and other professional services related to our software offerings
Payments Includes volume-based payment processing fees (“discount fees”), gateway fees and other related fixed transaction or service fees
Other — Includes sales of equipment, non-software related professional services and other revenues
Revenues from sales of the Company’s software are recognized when the related performance obligations are satisfied. Sales of software licenses are categorized into one of two categories of intellectual property in accordance with ASC 606, functional or symbolic. The key distinction is whether the license represents a right to use (functional) or a right to access (symbolic) intellectual property. The Company generates sales of one-time software licenses, which is functional intellectual property. Revenue from functional intellectual property is recognized at a point in time, when delivered to the customer. The Company also offers access to its software under software-as-a-service (“SaaS”) arrangements, which represent services arrangements. Revenue from SaaS arrangements is recognized over time, over the term of the agreement.
Discount fees represent a percentage of the dollar amount of each credit or debit transaction processed or a specified per transaction amount, depending on the card type. The Company frequently enters into agreements with customers under which the customer engages the Company to provide both payment authorization services and transaction settlement services for all of the cardholder transactions of the customer, regardless of which issuing bank and card network to which the transaction relates. The Company’s core performance obligations are to stand ready to provide continuous access to the Company’s payment authorization services and transaction settlement services in order to be able to process as many transactions as its customers require on a daily basis over the contract term. These services are stand ready obligations, as the timing and quantity of transactions to be processed is not determinable. Under a stand-ready obligation, the Company’s performance obligation is defined by each time increment rather than by the underlying activities satisfied over time based on days elapsed. Because the service of standing ready is substantially the same each day and has the same pattern of transfer to the customer, the Company has determined that its stand-ready performance obligation comprises a series of distinct days of service. Discount fees are recognized each day based on the volume or transaction count at the time the merchants’ transactions are processed.
The Company follows the requirements of ASC 606-10-55 Revenue from Contracts with Customers—Principal versus Agent Considerations, which states that the determination of whether a company should recognize revenue based on the gross amount billed to a customer or the net amount retained is a matter of judgment that depends on the facts and circumstances of the arrangement. The determination of gross versus net recognition of revenue requires judgment that depends on whether the Company controls the good or service before it is transferred to the merchant or whether the Company is acting as an agent of a third party. The assessment is provided separately for each performance obligation identified. Under its agreements, the Company incurs interchange and network pass-through charges from the third-party card issuers and card networks, respectively, related to the provision of payment authorization services. The Company has determined that it is acting as an agent with respect to these payment authorization services, based on the following factors: (1) the Company has no discretion over which card issuing bank will be used to process a transaction and is unable to direct the activity of the merchant to another card issuing bank, and (2) interchange and card network rates are pre-established by the card issuers or card networks, and the Company has no latitude in determining these fees. Therefore, revenue allocated to the payment authorization performance obligation is presented net of interchange and card network fees paid to the card issuing banks and card networks, respectively, for the six months ended March 31, 2024 and 2023.
With regards to the Company's discount fees, generally, where the Company has control over merchant pricing, merchant portability, credit risk and ultimate responsibility for the merchant relationship, revenues are reported at the time of sale equal to the full amount of the discount charged to the merchant, less interchange and network fees. Revenues generated from merchant portfolios where the Company does not have control over merchant pricing, liability for merchant losses or credit risk or rights of portability are reported net of interchange and network fees as well as third-party processing costs directly attributable to processing and bank sponsorship costs.
Revenues are also derived from a variety of transaction fees, which are charged for accessing our payment and software solutions, and fees for other miscellaneous services. Revenues derived from such fees are recognized at the time the transactions occur and when there are no further performance obligations. Revenue from the sale of equipment, is recognized upon transfer of ownership to the customer, after which there are no further performance obligations.
Arrangements may contain multiple performance obligations, such as payment authorization services, transaction settlement services, hardware, software products, maintenance, and professional installation and training services. Revenues are allocated to each performance obligation based on the standalone selling price of each good or service. The selling price for a deliverable is based on standalone selling price, if available, the adjusted market assessment approach, estimated cost plus margin approach, or residual approach. The Company establishes estimated selling price, based on the judgment of the Company's management, considering internal factors such as margin objectives, pricing practices and controls, customer segment pricing strategies and the product life cycle. In arrangements with multiple performance obligations, the Company determines allocation of the transaction price at inception of the arrangement and uses the standalone selling prices for the majority of the Company's revenue recognition.
Revenues from sales of the Companys combined hardware and software element are recognized when each performance obligation has been satisfied which has been determined to be upon the delivery of the product. Revenues derived from service fees are recognized at the time the services are performed and there are no further performance obligations. The Company’s professional services, including training, installation, and repair services are recognized as revenue as these services are performed.
The tables below present a disaggregation of the Company's revenue from contracts with customers by product by segment. Refer to Note 14 for discussion of the Company's segments. The Company's products are defined as follows:
Software and related services — Includes SaaS, transaction-based fees, ongoing software maintenance and support, software licenses and other professional services related to our software offerings
Payments Includes discount fees, gateway fees and other related fixed transaction or service fees
Other — Includes sales of equipment, non-software related professional services and other revenues
For the Three Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$42,130 $3,537 $(10)$45,657 
Payments revenue14,855 29,585 (6)44,434 
Other revenue2,498 1,953 — 4,451 
Total revenue$59,483 $35,075 $(16)$94,542 
For the Three Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$44,099 $3,217 $(9)$47,307 
Payments revenue14,285 27,634 (10)41,909 
Other revenue2,413 2,243 — 4,656 
Total revenue$60,797 $33,094 $(19)$93,872 

For the Six Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$82,462 $6,839 $(22)$89,279 
Payments revenue28,837 59,607 (15)88,429 
Other revenue4,773 4,051 — 8,824 
Total revenue$116,072 $70,497 $(37)$186,532 

For the Six Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$82,244 $6,196 $(19)$88,421 
Payments revenue27,038 55,243 (18)82,263 
Other revenue4,728 4,489 — 9,217 
Total revenue$114,010 $65,928 $(37)$179,901 
The tables below present a disaggregation of the Company's revenue from contracts with customers by timing of transfer of goods or services by segment. The Company's revenue included in each category are defined as follows:
Revenue earned over time Includes discount fees, gateway fees, sales of SaaS, ongoing support or other stand-ready obligations and professional services
Revenue earned at a point in time — Includes point in time service fees that are not stand-ready obligations, software licenses sold as functional intellectual property and other equipment
For the Three Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$55,361 $30,095 $(10)$85,446 
Revenue earned at a point in time4,122 4,980 (6)9,096 
Total revenue$59,483 $35,075 $(16)$94,542 
For the Three Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$54,568 $27,984 $(9)$82,543 
Revenue earned at a point in time6,229 5,110 (10)11,329 
Total revenue$60,797 $33,094 $(19)$93,872 

For the Six Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$109,715 $60,176 $(22)$169,869 
Revenue earned at a point in time6,357 10,321 (15)16,663 
Total revenue$116,072 $70,497 $(37)$186,532 

For the Six Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$105,009 $55,581 $(19)$160,571 
Revenue earned at a point in time9,001 10,347 (18)19,330 
Total revenue$114,010 $65,928 $(37)$179,901 

Contract Assets
The Company bills for certain software and related services sales and fixed fee professional services upon pre-determined milestones in the contracts. Therefore, the Company may have contract assets other than trade accounts receivable for performance obligations that are partially completed, which would typically represent consulting services provided before a milestone is completed in a contract. Additionally, contract assets also include software licenses sold as a right to use license but paid for under a subscription model. Under this structure, the license revenue is recognized upfront while a portion of the revenue is unbilled. Unbilled amounts
associated with these services are presented as accounts receivable as the Company has an unconditional right to payment for services performed.
As of March 31, 2024 and September 30, 2023, the Company’s contract assets from contracts with customers was $11,478 and $15,131, respectively.
Contract Liabilities
Deferred revenue represents amounts billed to customers by the Company for services contracts. Payment is typically collected at the start of the contract term. The initial prepaid contract agreement balance is deferred. The balance is then recognized as the services are provided over the contract term. Deferred revenue that is expected to be recognized as revenue within one year is recorded as short-term deferred revenue and the remaining portion is recorded as other long-term liabilities in the condensed consolidated balance sheets. The terms for most of the Company's contracts with a deferred revenue component are one year. Substantially all of the Company's deferred revenue is anticipated to be recognized within the next year.
The following tables present the changes in deferred revenue as of and for the six months ended March 31, 2024 and 2023, respectively:
Balance at September 30, 2023
$35,444 
Deferral of revenue19,793 
Recognition of unearned revenue(15,664)
Balance at December 31, 2023
39,573 
Deferral of revenue11,759 
Recognition of unearned revenue(13,596)
Balance at March 31, 2024
$37,736 
Balance at September 30, 2022
$32,089 
Deferral of revenue19,334 
Recognition of unearned revenue(13,925)
Balance at December 31, 2022
37,498 
Deferral of revenue10,475 
Recognition of unearned revenue(14,286)
Balance at March 31, 2023
$33,687 

Costs to Obtain and Fulfill a Contract
The Company capitalizes incremental costs to obtain new contracts and contract renewals and amortizes these costs on a straight-line basis as an expense over the benefit period, which is generally the contract term, unless a commensurate payment is not expected at renewal. As of March 31, 2024 and September 30, 2023, the Company had $5,417 and $4,966, respectively, of capitalized contract costs, which relates to commissions paid to employees and agents as well as other incentives given to customers to obtain new sales, included within “Other assets" on the condensed consolidated balance sheets. The Company recorded expense related to these costs of $241 and $470 for the three and six months ended March 31, 2024, respectively and $193 and $376 for the three and six months ended March 31, 2023.
The Company expenses sales commissions as incurred for the Company's sales commission plans that are paid on recurring monthly revenues, portfolios of existing customers, or have a substantive stay requirement prior to payment.
Other Cost of Services
Other costs of services include third-party processing costs directly attributable to processing and bank sponsorship costs, which may not be based on a percentage of volume. These costs also include related costs such as residual payments to sales groups, which are based on a percentage of the net revenues generated from merchant referrals. In certain merchant processing bank relationships the Company is liable for chargebacks against a merchant equal to the volume of the transaction. Losses resulting from chargebacks against a merchant are included in other cost of services on the accompanying condensed consolidated statement of operations. The Company evaluates its risk for such transactions and estimates its potential loss from chargebacks based primarily on historical experience and other relevant factors. The reserve for merchant losses is included within accrued expenses and other current liabilities on the accompanying condensed consolidated balance sheets. The cost of equipment and software sold is also included in other cost of services. Other costs of services are recognized at the time the associated revenue is earned.
The Company accounts for all governmental taxes associated with revenue transactions on a net basis.
Use of Estimates
The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Such estimates include, but are not limited to, the value of purchase consideration paid and identifiable assets acquired and assumed in acquisitions, goodwill and intangible asset impairment review, determination of performance obligations for revenue recognition, loss reserves, assumptions used in the calculation of equity-based compensation and in the calculation of income taxes, and certain tax assets and liabilities as well as the related valuation allowances. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances. Actual results could differ from those estimates.
Recent Accounting Pronouncements
Recently Issued Accounting Pronouncements Not Yet Adopted
In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740)—Improvements to Income Tax Disclosures (“ASU 2023-09”). ASU 2023-09 will provide improvements to the income tax disclosures primarily related to the income taxes paid and rate reconciliation, and how legislation changes may affect future capital allocation and cash flow forecasts. The amendment will improve the consistency in which companies provide tax information, and will further increase the transparency of related tax risks and operational opportunities. The amendments in ASU 2023-09 are effective for annual periods beginning after December 15, 2024, with early adoption permitted. The Company will not be required to adopt ASU 2023-09 until October 1, 2025. The Company is currently evaluating the impact of the adoption of ASU 2023-09 on the Company’s financial statement disclosures.
In November 2023, the FASB issued ASU No. 2023-07, Segment Reporting (Topic 280)—Improvements to Reportable Segment Disclosures (“ASU 2023-07”). ASU 2023-07 improves interim disclosure requirements for segment reporting, including clarifications regarding the measure of profit and loss used to asses segment performance and the allocation of resources. Further, it enhances the disclosures for reporting segment expenses and will require the Company to report significant expenses regularly provided by the chief operating decision maker. The amendment will require companies to disclose a more granular level of information with regards to segment reporting to further enhance the transparency of what specified amounts are included within each segment. The amendments in ASU 2023-07 are effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The Company will not be required to adopt ASU 2023-07 until October 1, 2024. The Company is currently evaluating the impact of the adoption of ASU 2023-07 on the Company’s financial statement disclosures.
v3.24.1.1.u2
ACQUISITIONS
6 Months Ended
Mar. 31, 2024
Business Combination and Asset Acquisition [Abstract]  
ACQUISITIONS ACQUISITIONS
During the six months ended March 31, 2024 and 2023, the Company acquired the following intangible assets and businesses:
Residual Buyouts
From time to time, the Company acquires future commission streams (or "residuals") from sales agents in exchange for an upfront cash payment. This results in an increase in overall gross processing volume to the Company. The residual buyouts are treated as asset acquisitions, resulting in recording a residual buyout intangible asset at cost on the date of acquisition. These assets are amortized using a method of amortization that reflects the pattern in which the economic benefits of the intangible asset are expected to be utilized over their estimated useful lives.
During the six months ended March 31, 2024 and 2023, the Company purchased residuals for $4,466 and $387 of consideration, respectively. The purchases were funded with a combination of cash on hand and borrowings on the Company's revolving credit facility. The acquired residual buyout intangible asset has an estimated amortization period of eight years.
Referral Agreements
From time to time, the Company enters into referral agreements with agent banks (“Referral Partners”). Under these agreements, the Referral Partner refers its customers to the Company for credit card processing services. Total consideration paid for these agreements in the six months ended March 31, 2023 was $420, all of which was settled with cash on hand. Because the Company pays an up-front fee to compensate the Referral Partner, the amount is treated as an asset acquisition in which the Company has acquired an intangible stream of referrals. This asset is amortized over a straight-line period of five years.
Business Combinations during the six months ended March 31, 2024
During the six months ended March 31, 2024 the Company completed the acquisition of a business to expand the Company’s software offerings. Total purchase consideration was $1,270, including $1,100 in cash consideration, funded by proceeds from the Company's revolving credit facility, and $170 of contingent consideration.
In connection with this acquisition, the Company allocated approximately $5 to property and equipment, approximately $40 to capitalized software, approximately $220 to customer relationships and the remainder, approximately $1,005, to goodwill, all of which is deductible for tax purposes. Certain of the purchase price allocations assigned for this acquisition is considered preliminary as of March 31, 2024. The acquired customer relationships intangible assets have an estimated amortization periods of ten years. The acquired capitalized software have amortization periods of seven years.
Acquisition-related costs for this acquisition amounted to approximately $8 and were expensed as incurred.
Business Combinations during the year ended September 30, 2023
Purchase of Celtic Cross Holdings, Inc. and Celtic Systems Pvt. Ltd.
During the six months ended March 31, 2023, the Company completed the acquisition of Celtic Cross Holdings, Inc., in Scottsdale, Arizona and Celtic Systems Pvt. Ltd. in Vadodara, India (collectively "Celtic") to expand the Company’s software offerings in the Public Sector vertical. Celtic is within the Software and Services segment. Total purchase consideration consisted of $85,000 in cash consideration, funded by proceeds from the Company's revolving credit facility.
The goodwill associated with the Celtic acquisition is deductible for tax purposes. The acquired customer relationships intangible assets has an estimated amortization period of eighteen years. The trade name and non-compete agreements associated with the acquisition have amortization periods of five years and three years,
respectively. The weighted-average amortization period for all intangibles acquired is eighteen years. The acquired capitalized software has a weighted-average amortization period of ten years.
Acquisition-related costs for this acquisition amounted to approximately $1,782 and were expensed as incurred.
Summary of Celtic Cross Holdings, Inc. and Celtic Systems Pvt. Ltd.
The fair values assigned to certain assets and liabilities assumed, as of the acquisition date, were as follows:

Accounts receivable$7,660 
Prepaid expenses and other current assets103 
Property and equipment5,233 
Capitalized software12,600 
Customer relationships33,800 
Non-compete agreements200 
Trade name600 
Goodwill43,899 
Total assets acquired104,095 
Accounts payable
Accrued expenses and other current liabilities3,182 
Deferred revenue, current2,741 
Other long-term liabilities13,162 
Net assets acquired$85,001 
Other Business Combinations during the year ended September 30, 2023
The Company completed the acquisition of two other businesses to expand the Company's software offerings. The total purchase consideration was $19,757, including $16,997 in cash consideration, funded by proceeds from the Company's revolving credit facility, $2,000 of the Company's Class A Common Stock, and $760 contingent consideration.
In connection with this acquisition, the Company allocated approximately $159 of the consideration to net working capital, approximately $374 to property and equipment, approximately $670 to capitalized software, approximately $8,400 to customer relationships, approximately $100 to trade names, and the remainder, approximately $12,229, to goodwill, of which $2,864 is deductible for tax purposes, and approximately $2,178 to other long-term liabilities. Certain of the purchase price allocations assigned for one of these acquisitions is considered preliminary as of March 31, 2024. The acquired capital software and customer relationships intangible asset have estimated amortization periods of seven to eight years and ten to fifteen years, respectively.
v3.24.1.1.u2
PREPAID EXPENSES AND OTHER CURRENT ASSETS
6 Months Ended
Mar. 31, 2024
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]  
PREPAID EXPENSES AND OTHER CURRENT ASSETS PREPAID EXPENSES AND OTHER CURRENT ASSETS
A summary of the Company's prepaid expenses and other current assets as of March 31, 2024 and September 30, 2023 is as follows:
March 31,September 30,
20242023
Inventory$3,978 $4,138 
Prepaid licenses3,613 3,115 
Prepaid insurance929 697 
Notes receivable — current portion— 
Other current assets7,282 4,495 
Prepaid expenses and other current assets$15,802 $12,449 
v3.24.1.1.u2
GOODWILL AND INTANGIBLE ASSETS
6 Months Ended
Mar. 31, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
GOODWILL AND INTANGIBLE ASSETS GOODWILL AND INTANGIBLE ASSETS
Changes in the carrying amount of goodwill are as follows:
Software and ServicesMerchant ServicesOtherTotal
Balance at September 30, 2023
$287,613 $121,950 $— $409,563 
Goodwill attributable to preliminary purchase price adjustments and acquisitions during the six months ended March 31, 20241,209 — — 1,209 
Balance at March 31, 2024$288,822 $121,950 $— $410,772 
Intangible assets consisted of the following as of March 31, 2024:
Cost
Accumulated
Amortization
Carrying
Value
Amortization Life and Method
Finite-lived intangible assets:
Merchant relationships$310,721 $(106,892)$203,829 
9 to 25 years – accelerated or straight-line
Non-compete agreements418 (267)151 
3 to 6 years – straight-line
Website and brand development costs103 (71)32 
3 to 4 years – straight-line
Trade names6,131 (3,908)2,223 
3 to 7 years – straight-line
Residual buyouts18,686 (4,134)14,552 
8 years – straight-line
Referral and exclusivity agreements420 (105)315 
5 years – straight-line
Total finite-lived intangible assets336,479 (115,377)221,102 
Indefinite-lived intangible assets:
Trademarks43 — 43 
Total identifiable intangible assets$336,522 $(115,377)$221,145 
Amortization expense for intangible assets amounted to $5,270 and $10,505 for the three and six months ended March 31, 2024, respectively, and $5,157 and $10,216 for the three and six months ended March 31, 2023, respectively.
Based on net carrying amounts at March 31, 2024, the Company's estimate of future amortization expense for intangible assets are presented in the table below for fiscal years ending September 30:
2024 (six months remaining)$10,435 
202520,798 
202620,326 
202719,706 
202819,121 
Thereafter130,716 
$221,102 
v3.24.1.1.u2
ACCRUED EXPENSES AND OTHER LIABILITIES
6 Months Ended
Mar. 31, 2024
Payables and Accruals [Abstract]  
ACCRUED EXPENSES AND OTHER LIABILITIES ACCRUED EXPENSES AND OTHER LIABILITIES
A summary of the Company's accrued expenses and other current liabilities as of March 31, 2024 and September 30, 2023 is as follows is as follows:
March 31,September 30,
20242023
Accrued wages, bonuses, commissions and vacation$6,290 $8,713 
Accrued interest1,004 1,313 
Accrued contingent consideration — current portion3,868 6,825 
Escrow liabilities2,118 3,965 
Customer deposits1,061 1,258 
Employee health self-insurance liability1,058 1,014 
Accrued interchange2,066 2,191 
Other current liabilities9,389 12,461 
Accrued expenses and other current liabilities$26,854 $37,740 
A summary of the Company's long-term liabilities as of March 31, 2024 and September 30, 2023 is as follows:
March 31,September 30,
20242023
Accrued contingent consideration — long-term portion$101 $1,414 
Deferred tax liability — long-term17,125 19,646 
Other long-term liabilities1,128 3,083 
Total other long-term liabilities$18,354 $24,143 

v3.24.1.1.u2
LONG-TERM DEBT, NET
6 Months Ended
Mar. 31, 2024
Debt Disclosure [Abstract]  
LONG-TERM DEBT, NET LONG-TERM DEBT, NET
A summary of long-term debt, net as of March 31, 2024 and September 30, 2023 is as follows:
March 31,September 30,
Maturity20242023
Revolving lines of credit to banks under the 2023 Senior Secured Credit FacilityMay 8, 2028$346,214 $272,505 
1% Exchangeable Senior Notes due 2025
February 15, 202526,223 117,000 
Debt issuance costs, net(2,822)(4,424)
Total long-term debt, net of issuance costs369,615 385,081 
Less current portion of long-term debt(26,223)— 
Long-term debt, net of current portion$343,392 $385,081 
2020 Exchangeable Notes Offering
On February 18, 2020, i3 Verticals, LLC issued $138,000 aggregate principal amount of 1.0% Exchangeable Senior Notes due 2025 (the “Exchangeable Notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”). The Company received approximately $132,762 in net proceeds from the sale of the Exchangeable Notes, as determined by deducting estimated offering expenses paid to third-parties from the aggregate principal amount.
The Exchangeable Notes bear interest at a fixed rate of 1.00% per year, payable semiannually in arrears on February 15 and August 15 of each year, beginning on August 15, 2020. The Exchangeable Notes will mature on February 15, 2025, unless converted or repurchased at an earlier date.
i3 Verticals, LLC issued the Exchangeable Notes pursuant to an Indenture, dated as of February 18, 2020, among i3 Verticals, LLC, the Company and U.S. Bank National Association, as trustee.
For a discussion of the terms of the Exchangeable Notes, refer to the Company’s Annual Report on Form 10-K for the fiscal year ended September 30, 2023.
Non-cash interest expense, including amortization of debt issuance costs, related to the Exchangeable Notes for the three and six months ended March 31, 2024 was $104 and $359, respectively and $233 and $460 for the three and six months ended March 31, 2023. Total unamortized debt issuance costs related to the Exchangeable Notes were $216 and $1,501 as of March 31, 2024 and September 30, 2023, respectively.
During fiscal year 2020, we repurchased $21,000 in aggregate principal amount of Exchangeable Notes in open market purchases. In addition, on December 21, 2023, i3 Verticals, LLC entered into agreements to repurchase an additional portion of its Exchangeable Notes pursuant to privately negotiated transactions with a limited number of holders of the Exchangeable Notes (the "Exchangeable Note Repurchases"). The repurchase payments were determined by the Company’s average stock price over the 15 trading-day measurement period ending January 16, 2024. The closing of the Exchangeable Note Purchases occurred on January 18, 2024, and the Company paid $87,391 to repurchase $90,777 in aggregate principal amount of its Exchangeable Notes and to repay approximately $386 in accrued interest on the repurchased portion of the Exchangeable Notes. The Company wrote off $926 of debt issuance costs in connection with the repurchase transactions. These repurchases resulted in a decrease in the Company's total leverage ratio, and following the completion of the repurchases of these Exchangeable Notes, approximately $26,223 in aggregate principal amount of the Exchangeable Notes remained outstanding, with terms unchanged. The Company recorded a gain on retirement of debt of $2,397 due to the estimated acquisition price exceeding the net carrying amount of the repurchased
portion of the Exchangeable Notes, adjusted for unamortized debt issuance costs and costs and third-party fees related to the transaction.
As of March 31, 2024, the aggregate principal amount outstanding of the Exchangeable Notes was $26,223.
The estimated fair value of the Exchangeable Notes was $25,043 as of March 31, 2024. The estimated fair value of the Exchangeable Notes was determined through consideration of quoted market prices for similar instruments. The fair value is classified as Level 2, as defined in Note 10.
Exchangeable Note Hedge Transactions
On February 12, 2020, concurrently with the pricing of the Exchangeable Notes, and on February 13, 2020, concurrently with the exercise by the initial purchasers of their right to purchase additional Exchangeable Notes, i3 Verticals, LLC entered into exchangeable note hedge transactions with respect to Class A common stock (the “Note Hedge Transactions”) with certain financial institutions (collectively, the “Counterparties”). The Note Hedge Transactions cover, subject to anti-dilution adjustments substantially similar to those applicable to the Exchangeable Notes, the same number of shares of Class A common stock that initially underlie the Exchangeable Notes in the aggregate and are exercisable upon exchange of the Exchangeable Notes. The Note Hedge Transactions are intended to reduce potential dilution to the Class A common stock upon any exchange of the Exchangeable Notes. The Note Hedge Transactions will expire upon the maturity of the Exchangeable Notes, if not earlier exercised. The Note Hedge Transactions are separate transactions, entered into by i3 Verticals, LLC with the Counterparties, and are not part of the terms of the Exchangeable Notes. Holders of the Exchangeable Notes will not have any rights with respect to the Note Hedge Transactions. i3 Verticals, LLC used approximately $28,676 of the net proceeds from the offering of the Exchangeable Notes (net of the premiums received for the warrant transactions described below) to pay the cost of the Note Hedge Transactions.
The Note Hedge Transactions do not require separate accounting as a derivative as they meet a scope exception for certain contracts involving an entity's own equity. The premiums paid for the Note Hedge Transactions have been included as a net reduction to additional paid-in capital within stockholders' equity.
In December 2023, i3 Verticals, LLC received $250 from the Counterparties to terminate the portion of the Note Hedge Transactions corresponding to the Exchangeable Notes that were repurchased in fiscal year 2020. Also in December 2023, i3 Verticals, LLC entered into agreements with the Counterparties to terminate the portion of the Note Hedge Transactions corresponding to the Exchangeable Note Repurchases. On January 18, 2024, in connection with the Exchangeable Note Repurchases, the Company and i3 Verticals, LLC terminated the corresponding portions of the Note Hedge Transactions ("Note Hedge Unwinds"), and i3 Verticals, LLC received $987 for the sale of the Note Hedge Unwinds and recorded a loss on the sale of the Note Hedge Unwinds of $245.
Warrant Transactions
On February 12, 2020, concurrently with the pricing of the Exchangeable Notes, and on February 13, 2020, concurrently with the exercise by the initial purchasers of their right to purchase additional Exchangeable Notes, the Company entered into warrant transactions to sell to the Counterparties warrants (the “Warrants”) to acquire, subject to customary adjustments, up to initially 3,376,391 shares of Class A common stock in the aggregate at an initial exercise price of $62.88 per share. The Company offered and sold the Warrants in reliance on the exemption from registration provided by Section 4(a)(2) of the Securities Act. The Warrants will expire over a period beginning on May 15, 2025.
The Warrants are separate transactions, entered into by the Company with the Counterparties, and are not part of the terms of the Exchangeable Notes. Holders of the Exchangeable Notes will not have any rights with respect to the Warrants. The Company received approximately $14,669 from the offering and sale of the Warrants. The Warrants do not require separate accounting as a derivative as they meet a scope exception for
certain contracts involving an entity's own equity. The premiums paid for the Warrants have been included as a net increase to additional paid-in capital within stockholders' equity.
In December 2023, the Company paid $119 to the Counterparties to terminate the portion of the Warrants corresponding to the Exchangeable Notes that were repurchased in fiscal year 2020. Also in December 2023, i3 Verticals, LLC entered into agreements with the Counterparties to terminate the portion of the Warrants corresponding to the Exchangeable Note Repurchases. On January 18, 2024, in connection with the Exchangeable Note Repurchases, the Company and i3 Verticals, LLC terminated the corresponding portions of the and Warrants ("Warrant Unwinds"), and the Company paid $433 for the repurchase of the Warrant Unwinds and recorded a gain on the repurchase of the Warrant Unwinds of $105.
2023 Senior Secured Revolving Credit Facility
On May 8, 2023, i3 Verticals, LLC (the “Borrower”), entered into that certain Credit Agreement (the “2023 Senior Secured Credit Facility”) with the guarantors and lenders party thereto and JPMorgan Chase Bank, N.A., as administrative agent (“JPMorgan”). The 2023 Senior Secured Credit Facility replaced the prior senior secured credit facility of the Company which was entered into on May 9, 2019 (the "Prior Senior Secured Credit Facility"). The 2023 Senior Secured Credit Facility provides for aggregate commitments of $450 million in the form of a senior secured revolving credit facility (the “Revolver”).

The 2023 Senior Secured Credit Facility provides that the Borrower has the right to seek additional commitments to provide additional term loan facilities or additional revolving credit commitments in an aggregate principal amount up to, as of any date of determination, the sum of (i) the greater of $100 million and 100% of the Borrower’s consolidated EBITDA (as defined in the 2023 Senior Secured Credit Facility) for the most recently completed four quarter period, plus (ii) the amount of certain prepayments of certain indebtedness, so long as, among other things, after giving pro forma effect to the incurrence of such additional borrowings and any related transactions, the Borrower’s consolidated interest coverage ratio (as defined in the 2023 Senior Secured Credit Facility) would not be less than 3.0 to 1.0 and the Borrower’s consolidated total net leverage ratio (as defined in the 2023 Senior Secured Credit Facility) would not exceed 5.0 to 1.0. As of March 31, 2024, the Borrower's consolidated interest coverage ratio was 4.1x and total leverage ratio was 3.5x.

The provision of any such additional amounts under the additional term loan facilities or additional revolving credit commitments are subject to certain additional conditions and the receipt of certain additional commitments by existing or additional lenders. The lenders under the 2023 Senior Secured Credit Facility are not under any obligation to provide any such additional term loan facilities or revolving credit commitments.

The proceeds of the Revolver, together with proceeds from any additional amounts under the additional term loan facilities or additional revolving credit commitments, may only be used by the Borrower to (i) finance working capital, capital expenditures and other lawful corporate purposes, (ii) finance permitted acquisitions (as defined in the 2023 Senior Secured Credit Facility) and (iii) to refinance certain existing indebtedness.

Borrowings under the Revolver will be made, at the Borrower’s option, at the Adjusted Term SOFR rate or the base rate, plus, in each case, an applicable margin.

The Adjusted Term SOFR rate will be the rate of interest per annum equal to the Term SOFR rate (based upon an interest period of one, three or six months), plus 0.10%, plus an applicable margin of 2.00% to 3.00% (3.00% at March 31, 2024). The Adjusted Term SOFR rate shall not be less than 0% in any event.

The base rate is a fluctuating rate of interest per annum equal to the highest of (a) the greater of the federal funds rate or the overnight bank funding rate, plus ½ of 1%, (b) Wall Street Journal prime rate and (c) the Adjusted Term SOFR rate for an interest period of one month, plus 1%, plus an applicable margin of 1.00% to 2.00% (2.00% at March 31, 2024). The base rate shall not be less than 1% in any event.
The applicable margin is based upon the Borrower’s consolidated total net leverage ratio (as defined in the 2023 Senior Secured Credit Facility), as reflected in the schedule below:
Consolidated Total Net Leverage RatioCommitment FeeLetter of Credit FeeTerm Benchmark LoansBase Rate Loans
> 3.0 to 1.0
0.30 %3.00 %3.00 %2.00 %
> 2.5 to 1.0 but < 3.00 to 1.0
0.25 %2.50 %2.50 %1.50 %
> 2.0 to 1.0 but < 2.50 to 1.0
0.20 %2.25 %2.25 %1.25 %
< 2.0 to 1.0
0.15 %2.00 %2.00 %1.00 %

In addition to paying interest on outstanding principal under the Revolver, the Borrower will be required to pay a commitment fee equal to the product of between 0.15% and 0.30% (the applicable percentage depending on the Borrower’s consolidated total net leverage ratio as reflected in the schedule above, 0.30% at March 31, 2024) times the actual daily amount by which $450 million exceeds the total amount outstanding under the Revolver and available to be drawn under all outstanding letters of credit.

The Borrower will be permitted to voluntarily reduce the unutilized portion of the commitment amount and repay outstanding loans under the 2023 Senior Secured Credit Facility, whether such amounts are issued under the Revolver or under the additional term loan facilities or additional revolving credit facilities, at any time without premium or penalty.

In addition, if the total amount borrowed under the Revolver exceeds $450 million at any time, the 2023 Senior Secured Credit Facility requires the Borrower to prepay such excess outstanding amounts.

All obligations under the 2023 Senior Secured Credit Facility are unconditionally guaranteed by the Company, and each of the Company’s existing and future direct and indirect material, wholly owned domestic subsidiaries, subject to certain exceptions. The obligations are secured by first-priority security interests in substantially all tangible and intangible assets of the Borrower, the Company and each subsidiary guarantor, in each case whether owned on the date of the initial borrowings or thereafter acquired.

The 2023 Senior Secured Credit Facility places certain restrictions on the ability of the Borrower, the Company and their subsidiaries to, among other things, incur debt and liens; merge, consolidate or liquidate; dispose of assets; enter into hedging arrangements; make certain restricted payments; undertake transactions with affiliates; enter into sale-leaseback transactions; make certain investments; prepay or modify the terms of certain indebtedness; and modify the terms of certain organizational agreements.

The 2023 Senior Secured Credit Facility contains customary events of default, including payment defaults, breaches of representations and warranties, covenant defaults, cross-defaults to other material indebtedness, certain events of bankruptcy and insolvency, material judgments, certain events with respect to employee benefit plans, invalidity of loan documents and certain changes in control.
Debt issuance costs
The Company did not incur any debt issuance costs during the three and six months ended March 31, 2024, and incurred $265 in debt issuance costs during the six months ended March 31, 2023. During the three and six months ended March 31, 2024. the Company wrote off $926 of debt issuance costs in connection with the Exchangeable Note Repurchases. The Company's debt issuance costs are being amortized over the related term of the debt using the straight-line method, which is not materially different than the effective interest rate method, and are presented net against long-term debt in the condensed consolidated balance sheets. The amortization of deferred debt issuance costs is included in interest expense and amounted to approximately $262 and $676
during the three and six months ended March 31, 2024, respectively, and $368 and $729 during the three and six months ended March 31, 2023, respectively.
v3.24.1.1.u2
INCOME TAXES
6 Months Ended
Mar. 31, 2024
Income Tax Disclosure [Abstract]  
INCOME TAXES INCOME TAXES
i3 Verticals, Inc. is taxed as a corporation and pays corporate federal, state and local taxes on income allocated to it from i3 Verticals, LLC based on i3 Verticals, Inc.’s economic interest in i3 Verticals, LLC. i3 Verticals, LLC's members, including the Company, are liable for federal, state and local income taxes based on their share of i3 Verticals, LLC's pass-through taxable income. i3 Verticals, LLC is not a taxable entity for federal income tax purposes but is subject to and reports entity level tax in both Tennessee and Texas. In addition, certain subsidiaries of i3 Verticals, LLC are corporations that are subject to state and federal income taxes.
The Company’s tax provision for interim periods is determined using an estimate of its annual effective tax rate, adjusted for discrete items, if any, that are taken into account in the relevant period. When the estimate of the annual effective tax rate is unreliable, the Company records its income tax expense or benefit based up on a period to date effective tax rate. Each quarter, the Company updates its estimate of the annual effective tax rate, and if the Company’s estimated tax rate changes, it makes a cumulative adjustment in that period. The Company’s provision for income taxes was a provision of $580 and $762 for the three and six months ended March 31, 2024, respectively and a benefit of $563 and $181 during the three and six months ended March 31, 2023, respectively.
Tax Receivable Agreement
On June 25, 2018, the Company entered into a Tax Receivable Agreement with i3 Verticals, LLC and each of the Continuing Equity Owners (the “Tax Receivable Agreement”) that provides for the payment by the Company to the Continuing Equity Owners of 85% of the amount of certain tax benefits, if any, that it actually realizes, or in some circumstances, is deemed to realize in its tax reporting, as a result of (i) future redemptions funded by the Company or exchanges, or deemed exchanges in certain circumstances, of Common Units of i3 Verticals, LLC for Class A common stock of i3 Verticals, Inc. or cash, and (ii) certain additional tax benefits attributable to payments made under the Tax Receivable Agreement. These tax benefit payments are not conditioned upon one or more of the Continuing Equity Owners maintaining a continued ownership interest in i3 Verticals, LLC. If a Continuing Equity Owner transfers Common Units but does not assign to the transferee of such units its rights under the Tax Receivable Agreement, such Continuing Equity Owner generally will continue to be entitled to receive payments under the Tax Receivable Agreement arising in respect of a subsequent exchange of such Common Units. In general, the Continuing Equity Owners’ rights under the Tax Receivable Agreement may not be assigned, sold, pledged or otherwise alienated to any person, other than certain permitted transferees, without (a) the Company's prior written consent, which should not be unreasonably withheld, conditioned or delayed, and (b) such persons becoming a party to the Tax Receivable Agreement and agreeing to succeed to the applicable Continuing Equity Owner’s interest therein. The Company expects to benefit from the remaining 15% of the tax benefits, if any, that the Company may realize.
During the six months ended March 31, 2024, the Company acquired an aggregate of 40,718 Common Units in i3 Verticals, LLC in connection with the redemption of Common Units from the Continuing Equity Owners. which resulted in an increase in the tax basis of our investment in i3 Verticals, LLC subject to the provisions of the Tax Receivable Agreement. As a result of the exchange, during the six months ended March 31, 2024, the Company recognized an increase to its net deferred tax assets in the amount of $286, and corresponding Tax Receivable Agreement liabilities of $243, representing 85% of the tax benefits due to Continuing Equity Owners.
The deferred tax asset and corresponding Tax Receivable Agreement liability balances were $38,009 and $40,323, respectively, as of March 31, 2024.
Payments to the Continuing Equity Owners related to exchanges through March 31, 2024 will range from $0 to $3,256 per year and are expected to be paid over the next 24 years. The amounts recorded as of March 31, 2024, approximate the current estimate of expected tax savings and are subject to change after the filing of the Company’s U.S. federal and state income tax returns. Future payments under the Tax Receivable Agreement with respect to subsequent exchanges would be in addition to these amounts.
v3.24.1.1.u2
LEASES
6 Months Ended
Mar. 31, 2024
Leases [Abstract]  
LEASES LEASES
The Company’s leases consist primarily of real estate leases throughout the markets in which the Company operates. At contract inception, the Company determines whether an arrangement is or contains a lease, and for each identified lease, evaluates the classification as operating or financing. The Company had no finance leases as of March 31, 2024. Leased assets and obligations are recognized at the lease commencement date based on the present value of fixed lease payments to be made over the term of the lease. Renewal and termination options are factored into determination of the lease term only if the option is reasonably certain to be exercised. The weighted-average remaining lease term at March 31, 2024 and 2023 was two years and four years, respectively. The Company had no significant short-term leases during the three and six months ended March 31, 2024 and 2023.
The Company’s leases do not provide a readily determinable implicit interest rate and the Company uses its incremental borrowing rate to measure the lease liability and corresponding right-of-use asset. The incremental borrowing rates were determined based on a portfolio approach considering the Company’s current secured borrowing rate adjusted for market conditions and the length of the lease term. The weighted-average discount rate used in the measurement of our lease liabilities was 7.4% and 7.3% as of March 31, 2024 and 2023, respectively.
Operating lease cost is recognized on a straight-line basis over the lease term. Operating lease costs were $1,318 and $2,651 for the three and six months ended March 31, 2024, respectively, and $1,405 and $2,909 for the three and six months ended March 31, 2023, respectively, which are included in selling, general and administrative expenses in the condensed consolidated statements of operations.
Total operating lease costs include variable lease costs of approximately $39 and $49, for the three and six months ended March 31, 2024, respectively, and $9 and $20 for the three and six months ended March 31, 2023, respectively, which are primarily comprised of costs of maintenance and utilities and changes in rates, and are determined based on the actual costs incurred during the period. Variable payments are expensed in the period incurred and not included in the measurement of lease assets and liabilities.
Short-term rent expense was $41 and $86 for the three and six months ended March 31, 2024, respectively, and $75 and $110 for the three and six months ended March 31, 2023, respectively, and are included in selling, general and administrative expenses in the condensed consolidated statements of operations.
As of March 31, 2024, maturities of lease liabilities are as follows:
Fiscal Years ending September 30:
2024 (six months remaining)$2,598 
20254,984 
20263,874 
20271,668 
2028755 
Thereafter1,261 
Total future minimum lease payments (undiscounted)(1)
15,140 
Less: present value discount(1,357)
Present value of lease liability$13,783 
__________________________
1.Total future minimum lease payments excludes payments of $39 for leases designated as short-term leases, which are excluded from the Company's right-of-use assets. These payments will be made within the next twelve months.
v3.24.1.1.u2
FAIR VALUE MEASUREMENTS
6 Months Ended
Mar. 31, 2024
Fair Value Disclosures [Abstract]  
FAIR VALUE MEASUREMENTS FAIR VALUE MEASUREMENTS
The Company applies the provisions of ASC 820, Fair Value Measurement, which defines fair value, establishes a framework for its measurement and expands disclosures about fair value measurements. Fair value is the price that would be received to sell an asset or the price paid to transfer a liability as of the measurement date. A three-tier, fair-value reporting hierarchy exists for disclosure of fair value measurements based on the observability of the inputs to the valuation of financial assets and liabilities. The three levels are:
Level 1 — Quoted prices for identical instruments in active markets.
Level 2 — Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets.
Level 3 — Valuations derived from valuation techniques in which one or more significant inputs or significant value drivers are unobservable in active exchange markets.
The carrying value of the Company’s financial instruments, including cash and cash equivalents, restricted cash, settlement assets and obligations, accounts receivable, other assets, accounts payable, and accrued expenses, approximated their fair values as of March 31, 2024 and 2023, because of the relatively short maturity dates on these instruments. The carrying amount of debt approximates fair value as of March 31, 2024 and 2023, because interest rates on these instruments approximate market interest rates.
The Company has no Level 1 or Level 2 financial instruments measured at fair value on a recurring basis. The following tables present the changes in the Company's Level 3 financial instruments that are measured at fair value on a recurring basis.
Accrued Contingent Consideration
Balance at September 30, 2023$8,239 
Contingent consideration accrued at time of business combination170 
Change in fair value of contingent consideration included in Operating expenses(527)
Contingent consideration paid(3,913)
Balance at March 31, 2024$3,969 
Accrued Contingent Consideration
Balance at September 30, 2022$22,833 
Contingent consideration accrued at time of business combination760 
Change in fair value of contingent consideration included in Operating expenses3,722 
Contingent consideration paid(5,056)
Balance at March 31, 2023$22,259 
The fair value of contingent consideration obligations includes inputs not observable in the market and thus represents a Level 3 measurement. The amount to be paid under these obligations is contingent upon the achievement of certain growth metrics related to the financial performance of the entities subsequent to acquisition. The fair value of material contingent consideration included in an acquisition is calculated using a Monte Carlo simulation. The contingent consideration is revalued each period until it is settled. Management reviews the historical and projected performance of each acquisition with contingent consideration and uses an income probability method to revalue the contingent consideration. The revaluation requires management to make certain assumptions and represent management's best estimate at the valuation date. The probabilities are determined based on a management review of the expected likelihood of triggering events that would cause a change in the contingent consideration paid. The Company develops the projected future financial results based on an analysis of historical results, market conditions, and the expected impact of anticipated changes in the Company's overall business and/or product strategies.
Approximately $3,868 and $6,825 of contingent consideration was recorded in accrued expenses and other current liabilities as of March 31, 2024 and September 30, 2023, respectively. Approximately $101 and $1,414 of contingent consideration was recorded in other long-term liabilities as of March 31, 2024 and September 30, 2023, respectively.
Disclosure of Fair Values
The Company's financial instruments that are not remeasured at fair value include the Exchangeable Notes (see Note 7). The Company estimates the fair value of the Exchangeable Notes through consideration of quoted market prices of similar instruments, classified as Level 2 as described above. The estimated fair value of the Exchangeable Notes was $25,043 as of March 31, 2024.
v3.24.1.1.u2
EQUITY-BASED COMPENSATION
6 Months Ended
Mar. 31, 2024
Share-Based Payment Arrangement [Abstract]  
EQUITY-BASED COMPENSATION EQUITY-BASED COMPENSATION
A summary of equity-based compensation expense recognized during the three and six months ended March 31, 2024 and 2023 is as follows:
Three Months Ended March 31,Six Months Ended March 31,
2024202320242023
Stock options$4,554 $5,992 $9,523 $12,280 
Restricted stock units1,223 810 2,762 1,368 
Equity-based compensation expense$5,777 $6,802 $12,285 $13,648 
Amounts are included in general and administrative expense on the condensed consolidated statements of operations. Current and deferred income tax benefits of $927 and $2,005 were recognized during the three and six months ended March 31, 2024, respectively, and $1,215 and $2,404 during the three and six months ended March 31, 2023, respectively.
In May 2018, the Company adopted the 2018 Equity Incentive Plan (the “2018 Plan”) under which the Company may grant up to 3,500,000 stock options and other equity-based awards to employees, directors and officers. The number of shares of Class A common stock available for issuance under the 2018 Plan includes an annual increase on the first day of each calendar year equal to 4.0% of the outstanding shares of all classes of the Company's common stock as of the last day of the immediately preceding calendar year, unless the Company’s board of directors determines prior to the last trading day of December of the immediately preceding calendar year that the increase shall be less than 4.0%. As of March 31, 2024, equity awards with respect to 1,259,827 shares of the Company's Class A common stock were available for grant under the 2018 Plan.
In September 2020, the Company adopted the 2020 Acquisition Equity Incentive Plan (the “2020 Inducement Plan”) under which the Company may grant up to 1,500,000 stock options and other equity-based awards to individuals that were not previously employees of the Company or its subsidiaries in connection with acquisitions, as a material inducement to the individual's entry into employment with the Company or its subsidiaries within the meaning of Rule 5635(c)(4) of the Nasdaq Listing Rules. In May 2021, the Company amended the 2020 Inducement Plan to increase the number of shares of the Company's Class A common stock available for issuance from 1,500,000 to 3,000,000 shares. As of March 31, 2024, equity awards with respect to 1,230,668 shares of the Company's Class A common stock were available for grant under the 2020 Inducement Plan.
Share-based compensation expense includes the estimated effects of forfeitures, which will be adjusted over the requisite service period to the extent actual forfeitures differ or are expected to differ from such estimates.
Stock Options
The Company has issued stock option awards under the 2018 Plan and the 2020 Inducement Plan. The fair value of the stock option awards during the six months ended March 31, 2024 and during the year ended September 30, 2023 was determined on the grant date using the Black-Scholes valuation model based on the following weighted-average assumptions:
March 31, 2024September 30, 2023
Expected volatility(1)
52.1 %54.9 %
Expected dividend yield(2)
— %— %
Expected term(3)
6 years6 years
Risk-free interest rate(4)
4.1 %3.9 %
_________________
1.Expected volatility is based on the Company's own share price.
2.The Company has assumed a dividend yield of zero as management has no plans to declare dividends in the foreseeable future.
3.Expected term represents the estimated period of time until an award is exercised and was determined using the simplified method as details of employee exercise behavior are limited due to limited historical data.
4.The risk-free rate is an interpolation of yields on U.S. Treasury securities with maturities equivalent to the expected term.

A summary of stock option activity for the six months ended March 31, 2024 is as follows:
Stock OptionsWeighted Average Exercise Price
Outstanding at September 30, 20238,576,670 $25.16 
Granted944,556 19.23 
Exercised(32,517)18.14 
Forfeited(230,180)27.57 
Outstanding at March 31, 20249,258,529 $24.52 
Exercisable at March 31, 20246,602,597 $25.08 
The weighted-average grant date fair value of stock options granted during the six months ended March 31, 2024 was $10.54.
As of March 31, 2024, total unrecognized compensation expense related to unvested stock options, including an estimate for pre-vesting forfeitures, was $22,046, which is expected to be recognized over a weighted-average period of 2.68 years. The Company's policy is to account for forfeitures of stock-based compensation awards as they occur.
The total fair value of stock options that vested during the three and six months ended March 31, 2024 was $10,853 and 17,248, respectively.
Restricted Stock Units
The Company has issued Class A common stock in the form of restricted stock units ("RSUs") under the 2018 Plan.
A summary of activity related to restricted stock units for the six months ended March 31, 2024 is as follows:
Restricted Stock UnitsWeighted Average Grant Date Fair Value
Outstanding at September 30, 2023874,024 $24.95 
Granted258,684 19.26 
Vested(172,159)25.65 
Forfeited(32,084)24.86 
Outstanding at March 31, 2024928,465 $23.24 
As of March 31, 2024, total unrecognized compensation expense related to unvested RSUs, including an estimate for pre-vesting forfeitures, was $14,329, which is expected to be recognized over a weighted average period of 3.01 years.
The total fair value of RSUs that vested during the three and six months ended March 31, 2024 was $3,718 and $4,416, respectively.
v3.24.1.1.u2
COMMITMENTS AND CONTINGENCIES
6 Months Ended
Mar. 31, 2024
Commitments and Contingencies Disclosure [Abstract]  
COMMITMENTS AND CONTINGENCIES COMMITMENTS AND CONTINGENCIES
Leases
The Company utilizes office space and equipment under operating leases. Rent expense under these leases amounted to $1,359 and $2,737 during the three and six months ended March 31, 2024, respectively, and $1,480 and $3,019 during the and three and six months ended March 31, 2023, respectively. Refer to Note 9 for further discussion and a table of the future minimum payments under these leases.
Minimum Processing Commitments
The Company has non-exclusive agreements with several processors to provide the Company services related to transaction processing and transmittal, transaction authorization and data capture, and access to various reporting tools. Certain of these agreements require the Company to submit a minimum monthly number of transactions for processing. If the Company submits a number of transactions that is lower than the minimum, it is required to pay to the processor the fees the processor would have received if the Company had submitted the required minimum number of transactions. As of March 31, 2024, such minimum fee commitments were as follows:
Fiscal Years ending September 30:
2024 (six months remaining)$2,177 
2025728 
2026240 
202760 
2028— 
Thereafter— 
Total$3,205 
Litigation
With respect to all legal, regulatory and governmental proceedings, and in accordance with ASC 450-20, Contingencies—Loss Contingencies, the Company considers the likelihood of a negative outcome. If the Company determines the likelihood of a negative outcome with respect to any such matter is probable and the amount of the loss can be reasonably estimated, the Company records an accrual for the estimated amount of loss for the expected outcome of the matter. If the likelihood of a negative outcome with respect to material matters is reasonably possible and the Company is able to determine an estimate of the amount of possible loss or a range of loss, whether in excess of a related accrued liability or where there is no accrued liability, the Company discloses the estimate of the amount of possible loss or range of loss. However, the Company in some instances may be unable to estimate an amount of possible loss or range of loss based on the significant uncertainties involved in, or the preliminary nature of, any such material matter, and in these instances the Company will disclose the nature of the contingency and describe why the Company is unable to determine an estimate of possible loss or range of loss.
The Company is involved in ordinary course legal proceedings, which include all claims, lawsuits, investigations and proceedings, including unasserted claims, which are probable of being asserted, arising in the ordinary course of business. The Company has considered all such ordinary course legal proceedings in formulating its disclosures and assessments. After taking into consideration the evaluation of such legal matters by the Company's legal counsel, the Company's management believes at this time such matters will not have a material impact on the Company's consolidated balance sheet, results of operations or cash flows.
S&S Litigation
On June 2, 2021, the State of Louisiana, Division of Administration (the “State”) and a putative class of Louisiana sheriffs and law enforcement districts (collectively "Plaintiffs") filed a Petition (as amended on October 4, 2021, the “Petition”), in the 19th Judicial District Court for the Parish of East Baton Rouge against i3-Software & Services, LLC (“S&S”), a subsidiary of the Company located in Shreveport, Louisiana, the Company, i3 Verticals, LLC, the current leader of the S&S business, the former leader of the S&S business, and 1120 South Pointe Properties, LLC (“South Pointe”), the former owner of the assets of the S&S business (collectively "Defendants"). See State of Louisiana, by and through its Division of Administration, East Baton Rouge Parish Law Enforcement District, by and through the duly elected East Baton Rouge Parish Sheriff, Sid J. Gautreaux, III, et. al., individually and as class representatives vs. i3-Software & Services, LLC; 1120 South Pointe Properties, LLC, formerly known as Software and Services of Louisiana, L.L.C.; i3 Verticals, Inc.; i3 Verticals, LLC; Gregory R. Teeters; and Scott Carrington.
The Petition was amended on October 4, 2021 to amend and expand the putative class and subsequently removed to the United States District Court for the Middle District of Louisiana. The Petition seeks monetary damages for the cost of network remediation of $15,000 purportedly spent by the State and $7,000 purportedly spent by the Plaintiffs, return of purchase prices, potential additional expenses related to remediation and any obligation to notify parties of an alleged data breach as and if required by applicable law, and reasonable attorneys’ fees. The claimed damages relate to a third-party remote access software product used in connection with services provided by S&S to certain Louisiana law enforcement districts and alleged inadequacies in the Company’s cybersecurity practices. Plaintiffs moved to remand the action to state court on November 5, 2021, and the motion was referred to a magistrate to make a report and recommendation to the district court judge. On July 5, 2022, the magistrate recommended that the matter be remanded to state court. On July 19, 2022, the Company and all other defendants filed objections to the recommendation. On August 3, 2022, the Plaintiffs filed a response to those objections. On August 16, 2022, the district court granted the Plaintiffs’ motion to remand, and all Defendants appealed. Oral argument on this motion in front of the United States Fifth Circuit Court of Appeals took place on April 4, 2023, and on September 1, 2023, the Fifth Circuit panel affirmed the District Court order to remand the case back to state court. On September 29, 2023, all Defendants-Appellants filed a Petition for Rehearing En Banc, which the Plaintiffs-Appellees opposed on October 12, 2023. As a result of Defendants’ petition, the Fifth Circuit held its mandate, effectively staying the effective date of its decision, but the Fifth Circuit
ultimately denied the petition for rehearing on February 22, 2024, sending the case back to the 19th Judicial District Court for the Parish of East Baton Rouge, where the case remains pending.
The assets of the S&S business were acquired from South Pointe by the Company in 2018 for $17,000, including upfront cash consideration and contingent consideration, and provides software and payments services within the Company’s Public Sector vertical to local government agencies almost exclusively in Louisiana.
The Company is unable to predict the outcome of this litigation. While we do not believe that this matter will have a material adverse effect on our business or financial condition, we cannot give assurance that this matter will not have a material effect on our results of operations or cash flows for the period in which it is resolved.
Other
The Company's subsidiary CP-PS, LLC has certain indemnification obligations in favor of FDS Holdings, Inc. related to the acquisition of certain assets of Merchant Processing Solutions, LLC in February 2014. The Company has incurred expenses related to these indemnification obligations in prior periods and may have additional expenses in the future. However, after taking into consideration the evaluation of such matters by the Company’s legal counsel, the Company’s management believes at this time that the anticipated outcome of any existing or potential indemnification liabilities related to this matter will not have a material impact on the Company’s consolidated financial position, results of operations or cash flows.
v3.24.1.1.u2
RELATED PARTY TRANSACTIONS
6 Months Ended
Mar. 31, 2024
Related Party Transactions [Abstract]  
RELATED PARTY TRANSACTIONS RELATED PARTY TRANSACTIONS
In connection with the Company’s IPO, the Company and i3 Verticals, LLC entered into a Tax Receivable Agreement with the Continuing Equity Owners that provides for the payment by the Company to the Continuing Equity Owners of 85% of the amount of certain tax benefits, if any, that it actually realizes, or in some circumstances, is deemed to realize in its tax reporting, as a result of (i) future redemptions funded by the Company or exchanges, or deemed exchanges in certain circumstances, of Common Units of i3 Verticals, LLC for Class A common stock of i3 Verticals, Inc. or cash, and (ii) certain additional tax benefits attributable to payments made under the Tax Receivable Agreement. See Note 8 for further information. As of March 31, 2024, the total amount due under the Tax Receivable Agreement was $40,323.
v3.24.1.1.u2
SEGMENTS
6 Months Ended
Mar. 31, 2024
Segment Reporting [Abstract]  
SEGMENTS SEGMENTS
The Company determines its operating segments based on ASC 280, Segment Reporting, in alignment with how the chief operating decision-making group monitors and manages the performance of the business as well as the level at which financial information is reviewed. The Company’s operating segments are strategic business units that offer different products and services.
The Company's core business is delivering seamlessly integrated software and payment solutions customers in strategic vertical markets. This is accomplished through the Merchant Services and Software and Services segments.
The Software and Services segment delivers vertical market software solutions to customers across all of the Company's strategic vertical markets. These solutions often include embedded payments or other recurring services.
The Merchant Services segment provides comprehensive payment solutions to businesses and organizations. The Merchant Services segment includes third-party integrated payment solutions as well as traditional merchant processing services across the Company's strategic vertical markets.
The Other category includes corporate overhead expenses when presenting reportable segment information.
The Company primarily uses processing margin to measure operating performance. Processing margin is equal to revenue less other cost of services plus residuals expense, which are a component of other cost of services. The following is a summary of reportable segment operating performance for the three and six months ended March 31, 2024 and 2023.
As of and for the Three Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue$59,483 $35,075 $(16)$94,542 
Other costs of services(4,908)(16,289)17 (21,180)
Residuals735 10,587 (6)11,316 
Processing margin$55,310 $29,373 $(5)$84,678 
Residuals(11,316)
Selling, general and administrative(54,162)
Depreciation and amortization(10,069)
Change in fair value of contingent consideration290 
Income from operations$9,421 
Total assets$593,219 $212,082 $60,241 $865,542 
Goodwill$288,822 $121,950 $— $410,772 
As of and for the Six Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue$116,072 $70,497 $(37)$186,532 
Other costs of services(9,217)(32,423)36 (41,604)
Residuals1,353 20,987 (15)22,325 
Processing margin$108,208 $59,061 $(16)$167,253 
Residuals(22,325)
Selling, general and administrative(107,694)
Depreciation and amortization(19,808)
Change in fair value of contingent consideration527 
Income from operations$17,953 
Total assets$593,219 $212,082 $60,241 $865,542 
Goodwill$288,822 $121,950 $— $410,772 
As of and for the Three Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue$60,797 $33,094 $(19)$93,872 
Other costs of services(4,229)(15,719)18 (19,930)
Residuals799 10,039 (9)10,829 
Processing Margin$57,367 $27,414 $(10)$84,771 
Residuals(10,829)
Selling, general and administrative(57,204)
Depreciation and amortization(9,015)
Change in fair value of contingent consideration(2,279)
Income from operations$5,444 
Total assets$620,126 $205,898 $57,002 $883,026 
Goodwill$287,092 $121,950 $— $409,042 
As of and for the Six Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue$114,010 $65,928 $(37)$179,901 
Other costs of services(7,752)(31,286)39 (38,999)
Residuals1,322 19,848 (20)21,150 
Processing margin$107,580 $54,490 $(18)$162,052 
Residuals(21,150)
Selling, general and administrative(108,207)
Depreciation and amortization(17,691)
Change in fair value of contingent consideration(3,722)
Income from operations$11,282 
Total assets$620,126 $205,898 $57,002 $883,026 
Goodwill$287,092 $121,950 $— $409,042 

The Company has not disclosed expenditures on long-lived assets as such expenditures are not reviewed by or provided to the chief operating decision maker.
v3.24.1.1.u2
NON-CONTROLLING INTEREST
6 Months Ended
Mar. 31, 2024
Noncontrolling Interest [Abstract]  
NON-CONTROLLING INTEREST NON-CONTROLLING INTEREST
i3 Verticals, Inc. is the sole managing member of i3 Verticals, LLC, and as a result, consolidates the financial results of i3 Verticals, LLC and reports a non-controlling interest representing the Common Units of i3 Verticals, LLC held by the Continuing Equity Owners. Changes in i3 Verticals, Inc.’s ownership interest in i3 Verticals, LLC while i3 Verticals, Inc. retains its controlling interest in i3 Verticals, LLC will be accounted for as equity transactions. As such, future redemptions or direct exchanges of Common Units of i3 Verticals, LLC by the Continuing Equity Owners will result in a change in ownership and reduce or increase the amount recorded as non-controlling interest and increase or decrease additional paid-in capital when i3 Verticals, LLC has positive or negative net assets, respectively.
As of March 31, 2024 and 2023, respectively, i3 Verticals, Inc. owned 23,416,518 and 23,167,730 of i3 Verticals, LLC's Common Units, representing a 70.0% and 69.6% economic ownership interest in i3 Verticals, LLC.
The following table summarizes the impact on equity due to changes in the Company's ownership interest in i3 Verticals, LLC:
Six Months Ended March 31,
20242023
Net income attributable to non-controlling interest
$1,908 $181 
Transfers (from) to non-controlling interests:
Redemption of common units in i3 Verticals, LLC(384)(86)
Allocation of equity to non-controlling interests3,750 299 
Net transfers to non-controlling interests3,366 213 
Change from net income attributable to non-controlling interests and net transfers to non-controlling interests$5,274 $394 
v3.24.1.1.u2
EARNINGS PER SHARE
6 Months Ended
Mar. 31, 2024
Earnings Per Share [Abstract]  
EARNINGS PER SHARE EARNINGS PER SHARE
Basic earnings per share of Class A common stock is computed by dividing net income available to i3 Verticals, Inc. by the weighted-average number of shares of Class A common stock outstanding during the period. Diluted earnings per share of Class A common stock is computed by dividing net income available to i3 Verticals, Inc. by the weighted-average number of shares of Class A common stock outstanding adjusted to give effect to potentially dilutive securities.
The following table sets forth reconciliations of the numerators and denominators used to compute basic and diluted earnings per share of Class A common stock for the three and six months ended March 31, 2024 and 2023:
Three Months Ended March 31,Six Months Ended March 31,
2024202320242023
Basic net income (loss) per share:
Numerator
Net income (loss)
$3,348 $(192)$4,884 $(23)
Less: Net income (loss) attributable to non-controlling interest
1,470 (228)1,908 181 
Net income (loss) attributable to Class A common stockholders
$1,878 $36 $2,976 $(204)
Denominator
Weighted average shares of Class A common stock outstanding
23,331,239 23,135,898 23,299,214 23,066,499 
Basic net income (loss) per share(1)
$0.08 $0.00 $0.13 $(0.01)
Diluted net income per share:
Numerator
Net income attributable to Class A common stockholders$1,878 $36 $2,976 
Reallocation of net loss assuming conversion of common units(2)(3)
— (171)— 
Net income (loss) attributable to Class A common stockholders - diluted
1,878 (135)2,976 
Denominator
Weighted average shares of Class A common stock outstanding
23,331,239 23,135,898 23,299,214 
Weighted average effect of dilutive securities(2)
387,235 11,133,242 427,506 
Weighted average shares of Class A common stock outstanding - diluted
23,718,474 34,269,140 23,726,720 
Diluted net income (loss) per share$0.08 $0.00 $0.13 
__________________________
1.For the six months ended March 31, 2023, all potentially dilutive securities were anti-dilutive, so diluted net loss per share was equivalent to basic net loss per share. The following securities were excluded from the weighted average effect of dilutive securities in the computation of diluted net loss per share of Class A common stock:
a.10,114,598 weighted average shares of Class B common stock for the six months ended March 31, 2023, along with the reallocation of net income assuming conversion of these shares, were excluded because the effect would have been anti-dilutive.
b.5,165,478 stock options for the six months ended March 31, 2023, were excluded because the exercise price of these stock options exceeded the average market price of our Class A common stock during the period (“out-of-the-money”) and the effect of including them would have been anti-dilutive, and
c.633,453 shares for the six months ended March 31, 2023, resulting from estimated stock option exercises and restricted stock units vesting as calculated by the treasury stock method were excluded because of the effect of including them would have been anti-dilutive.
2.For the three and six months ended March 31, 2024 and the three months ended March 31, 2023, the following securities were excluded from the weighted average effect of dilutive securities in the computation of diluted net income per share of Class A common stock:
a.10,091,604 and 10,092,504 weighted average shares of Class B common stock for the three and six months ended March 31, 2024, respectively, along with the reallocation of net income assuming conversion of these shares, were excluded because the effect would have been anti-dilutive, and
b.7,852,595 and 8,246,542 stock options for the three and six months ended March 31, 2024, respectively, and 4,018,042 stock options for the three months ended March 31, 2023, were excluded because the exercise price of these stock options exceeded the average market price of our Class A common stock during the period (“out-of-the-money”) and the effect of including them would have been anti-dilutive.
3.The reallocation of net income assuming conversion of common units represents the tax effected net income attributable to non-controlling interest using the effective income tax rates described in Note 8 above and assuming all common units of i3 Verticals, LLC were exchanged for Class A common stock at the beginning of the period. The common units of i3 Verticals, LLC held by the Continuing Equity Owners are potentially dilutive securities, and the computations of pro forma diluted net income per share assume that all common units of i3 Verticals, LLC were exchanged for shares of Class A common stock at the beginning of the period.

In September 2022 the Company made the irrevocable election to settle the principal portion of its Exchangeable Notes only in cash, the Company uses the treasury stock method for calculating any potential dilutive effect of the conversion spread on diluted net income per share, if applicable. The conversion spread will have a dilutive impact on diluted net income per share of common stock when the average market price of the Company's Class A common stock for a given period exceeds the exchange price of $40.87 per share for the Exchangeable Notes.
The Warrants sold in connection with the issuance of the Exchangeable Notes are considered to be dilutive when the average price of the Company's Class A common stock during the period exceeds the Warrants' stock price of $62.88 per share. The effect of the additional shares that may be issued upon exercise of the Warrants will be included in the weighted average shares of Class A common stock outstanding—diluted using the treasury stock method. The Note Hedge Transactions purchased in connection with the issuance of the Exchangeable Notes are considered to be anti-dilutive and therefore do not impact our calculation of diluted net income per share. Refer to Note 7 for further discussion regarding the Exchangeable Notes.
Shares of the Company's Class B common stock do not participate in the earnings or losses of the Company and are therefore not participating securities. As such, separate presentation of basic and diluted earnings per share of Class B common stock under the two-class method has not been presented.
v3.24.1.1.u2
SIGNIFICANT NON-CASH TRANSACTIONS
6 Months Ended
Mar. 31, 2024
Cash Flow, Noncash Investing and Financing Activities Disclosure [Abstract]  
SIGNIFICANT NON-CASH TRANSACTIONS SIGNIFICANT NON-CASH TRANSACTIONS
The Company engaged in the following significant non-cash investing and financing activities during the six months ended March 31, 2024 and 2023:
Six months ended March 31,
20242023
Acquisition date fair value of contingent consideration in connection with business combinations$170 $760 
Debt issuance costs financed with proceeds from the 2023 Senior Secured Credit Facility$— $178 
Consideration accrued for residual buyouts$252 $— 
Right-of-use assets obtained in exchange for operating lease obligations$1,279 $1,098 
v3.24.1.1.u2
SUBSEQUENT EVENTS
6 Months Ended
Mar. 31, 2024
Subsequent Events [Abstract]  
SUBSEQUENT EVENTS SUBSEQUENT EVENTS
[PENDING]
v3.24.1.1.u2
Pay vs Performance Disclosure - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Pay vs Performance Disclosure        
Net income attributable to Class A common stockholders $ 1,878 $ 36 $ 2,976 $ (204)
v3.24.1.1.u2
Insider Trading Arrangements
3 Months Ended
Mar. 31, 2024
Trading Arrangements, by Individual  
Rule 10b5-1 Arrangement Adopted false
Non-Rule 10b5-1 Arrangement Adopted false
Rule 10b5-1 Arrangement Terminated false
Non-Rule 10b5-1 Arrangement Terminated false
v3.24.1.1.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Policies)
6 Months Ended
Mar. 31, 2024
Accounting Policies [Abstract]  
Basis of Presentation
Basis of Presentation
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and pursuant to the reporting and disclosure rules and regulations of the Securities and Exchange Commission (“SEC”). Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In the opinion of management, such statements include all adjustments (consisting only of normal recurring items) which are considered necessary for fair presentation of the unaudited condensed consolidated financial statements of the Company and its subsidiaries as of March 31, 2024 and for the three and six months ended March 31, 2024 and 2023. The results of operations for the three and six months ended March 31, 2024 and 2023 are not necessarily indicative of the operating results for the full year.
As permitted by the rules and regulations of the SEC, certain information and disclosures otherwise included in the notes to the consolidated financial statements have been condensed or omitted from the summary of significant accounting policies. The Company believes the disclosures are adequate to make the information presented not misleading. It is recommended that these interim condensed consolidated financial statements be read in conjunction with the Company's consolidated financial statements and related footnotes for the years ended September 30, 2023 and 2022, included in the Company’s Annual Report on Form 10-K for the year ended September 30, 2023 filed with the SEC on November 22, 2023.
Principles of Consolidation
Principles of Consolidation
These interim condensed consolidated financial statements include the accounts of the Company and its subsidiary companies. All significant intercompany accounts and transactions have been eliminated in consolidation.
Restricted Cash
Restricted Cash
Restricted cash represents funds held in escrow related to acquisitions or held-on-deposit with processing banks pursuant to agreements to cover potential merchant losses. It is presented as long-term assets on the accompanying condensed consolidated balance sheets since the related agreements extend beyond the next twelve months. Following the adoption of Accounting Standards Update (“ASU”) 2016-18, Statement of Cash Flows: Restricted Cash (Topic 230), the Company includes restricted cash along with the cash and cash equivalents balance for presentation in the consolidated statements of cash flows.
Settlement Assets and Obligations
Settlement Assets and Obligations
Settlement assets and obligations result when funds are temporarily held or owed by the Company on behalf of merchants, consumers, schools, and other institutions. Timing differences, interchange expenses, merchant reserves and exceptional items cause differences between the amount received from the card networks and the amount funded to counterparties. These balances arising in the settlement process are reflected as settlement assets and obligations on the accompanying consolidated balance sheets. With the exception of merchant reserves, settlement assets or settlement obligations are generally collected and paid within one to four days.
Reclassifications
Reclassifications
Certain prior period amounts have been reclassified in order to conform with the current period presentation. These reclassifications have no impact on the Company’s previously reported consolidated net income (loss).
Inventories
Inventories
Inventories consist of point-of-sale equipment to be sold to customers and are stated at the lower of cost, determined on a weighted average or specific basis, or net realizable value.
Acquisitions
Acquisitions
Business acquisitions have been recorded using the acquisition method of accounting in accordance with Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 805, Business Combinations (“ASC 805”), and, accordingly, the purchase price has been allocated to the assets acquired and liabilities assumed based on their estimated fair value as of the date of acquisition. Where relevant, the fair value of contingent consideration included in an acquisition is calculated using a Monte Carlo simulation. The fair value of merchant relationships and non-compete assets acquired is identified using the Income Approach. The fair values of trade names and internally-developed software acquired are identified using the Relief from Royalty Method. After the purchase price has been allocated, goodwill is recorded to the extent the total consideration paid for the acquisition, including the acquisition date fair value of contingent consideration, if any, exceeds the sum of the fair values of the separately identifiable acquired assets and assumed liabilities. Acquisition costs for business combinations are expensed when incurred and recorded in selling, general and administrative expenses in the accompanying condensed consolidated statements of operations.
Acquisitions not meeting the accounting criteria to be accounted for as a business combination are accounted for as an asset acquisition. An asset acquisition is recorded at its purchase price, inclusive of acquisition costs, which is allocated among the acquired assets and assumed liabilities based upon their relative fair values at the date of acquisition.
Leases
Leases
The Company adopted ASU 2016-02, Leases, on October 1, 2020, using the optional modified retrospective method under which the prior period financial statements were not restated for the new guidance. The Company elected the accounting policy practical expedients for all classes of underlying assets to (i) combine associated lease and non-lease components in a lease arrangement as a combined lease component and (ii) exclude recording short-term leases as right-of-use assets on the condensed consolidated balance sheets.
At contract inception the Company determines whether an arrangement is, or contains a lease, and for each identified lease, evaluates the classification as operating or financing. Leased assets and obligations are recognized at the lease commencement date based on the present value of fixed lease payments to be made over the term of the lease. Renewal and termination options are factored into determination of the lease term only if the option is reasonably certain to be exercised. The Company’s leases do not provide a readily determinable implicit interest rate and the Company uses its incremental borrowing rate to measure the lease liability and corresponding right-of-use asset. The incremental borrowing rate is a fully collateralized rate that considers the
Company’s credit rating, market conditions and the term of the lease. The Company accounts for all components in a lease arrangement as a single combined lease component.
Operating lease cost is recognized on a straight-line basis over the lease term. Total lease costs include variable lease costs, which are primarily comprised of the consumer price index adjustments and other changes based on rates, such as costs of insurance and property taxes. Variable payments are expensed in the period incurred and not included in the measurement of lease assets and obligations.
Revenue Recognition and Deferred Revenue
Revenue Recognition and Deferred Revenue
Revenue is recognized as each performance obligation is satisfied, in accordance with ASC 606, Revenue from Contracts with Customers (“ASC 606”). The Company accrues for rights of refund, processing errors or penalties, or other related allowances based on historical experience. The Company utilized the portfolio approach practical expedient within ASC 606-10-10-4 Revenue from Contracts with Customers—Objectives and the significant financing component practical expedient within ASC 606-10-32-18 Revenue from Contracts with Customers—The Existence of a Significant Financing Component in the Contract in performing the analysis.
The Company's revenue for the six months ended March 31, 2024 and 2023 is derived from the following sources:
Software and related services — Includes sales of software as a service, transaction-based fees, ongoing software maintenance and support, software licenses and other professional services related to our software offerings
Payments Includes volume-based payment processing fees (“discount fees”), gateway fees and other related fixed transaction or service fees
Other — Includes sales of equipment, non-software related professional services and other revenues
Revenues from sales of the Company’s software are recognized when the related performance obligations are satisfied. Sales of software licenses are categorized into one of two categories of intellectual property in accordance with ASC 606, functional or symbolic. The key distinction is whether the license represents a right to use (functional) or a right to access (symbolic) intellectual property. The Company generates sales of one-time software licenses, which is functional intellectual property. Revenue from functional intellectual property is recognized at a point in time, when delivered to the customer. The Company also offers access to its software under software-as-a-service (“SaaS”) arrangements, which represent services arrangements. Revenue from SaaS arrangements is recognized over time, over the term of the agreement.
Discount fees represent a percentage of the dollar amount of each credit or debit transaction processed or a specified per transaction amount, depending on the card type. The Company frequently enters into agreements with customers under which the customer engages the Company to provide both payment authorization services and transaction settlement services for all of the cardholder transactions of the customer, regardless of which issuing bank and card network to which the transaction relates. The Company’s core performance obligations are to stand ready to provide continuous access to the Company’s payment authorization services and transaction settlement services in order to be able to process as many transactions as its customers require on a daily basis over the contract term. These services are stand ready obligations, as the timing and quantity of transactions to be processed is not determinable. Under a stand-ready obligation, the Company’s performance obligation is defined by each time increment rather than by the underlying activities satisfied over time based on days elapsed. Because the service of standing ready is substantially the same each day and has the same pattern of transfer to the customer, the Company has determined that its stand-ready performance obligation comprises a series of distinct days of service. Discount fees are recognized each day based on the volume or transaction count at the time the merchants’ transactions are processed.
The Company follows the requirements of ASC 606-10-55 Revenue from Contracts with Customers—Principal versus Agent Considerations, which states that the determination of whether a company should recognize revenue based on the gross amount billed to a customer or the net amount retained is a matter of judgment that depends on the facts and circumstances of the arrangement. The determination of gross versus net recognition of revenue requires judgment that depends on whether the Company controls the good or service before it is transferred to the merchant or whether the Company is acting as an agent of a third party. The assessment is provided separately for each performance obligation identified. Under its agreements, the Company incurs interchange and network pass-through charges from the third-party card issuers and card networks, respectively, related to the provision of payment authorization services. The Company has determined that it is acting as an agent with respect to these payment authorization services, based on the following factors: (1) the Company has no discretion over which card issuing bank will be used to process a transaction and is unable to direct the activity of the merchant to another card issuing bank, and (2) interchange and card network rates are pre-established by the card issuers or card networks, and the Company has no latitude in determining these fees. Therefore, revenue allocated to the payment authorization performance obligation is presented net of interchange and card network fees paid to the card issuing banks and card networks, respectively, for the six months ended March 31, 2024 and 2023.
With regards to the Company's discount fees, generally, where the Company has control over merchant pricing, merchant portability, credit risk and ultimate responsibility for the merchant relationship, revenues are reported at the time of sale equal to the full amount of the discount charged to the merchant, less interchange and network fees. Revenues generated from merchant portfolios where the Company does not have control over merchant pricing, liability for merchant losses or credit risk or rights of portability are reported net of interchange and network fees as well as third-party processing costs directly attributable to processing and bank sponsorship costs.
Revenues are also derived from a variety of transaction fees, which are charged for accessing our payment and software solutions, and fees for other miscellaneous services. Revenues derived from such fees are recognized at the time the transactions occur and when there are no further performance obligations. Revenue from the sale of equipment, is recognized upon transfer of ownership to the customer, after which there are no further performance obligations.
Arrangements may contain multiple performance obligations, such as payment authorization services, transaction settlement services, hardware, software products, maintenance, and professional installation and training services. Revenues are allocated to each performance obligation based on the standalone selling price of each good or service. The selling price for a deliverable is based on standalone selling price, if available, the adjusted market assessment approach, estimated cost plus margin approach, or residual approach. The Company establishes estimated selling price, based on the judgment of the Company's management, considering internal factors such as margin objectives, pricing practices and controls, customer segment pricing strategies and the product life cycle. In arrangements with multiple performance obligations, the Company determines allocation of the transaction price at inception of the arrangement and uses the standalone selling prices for the majority of the Company's revenue recognition.
Revenues from sales of the Companys combined hardware and software element are recognized when each performance obligation has been satisfied which has been determined to be upon the delivery of the product. Revenues derived from service fees are recognized at the time the services are performed and there are no further performance obligations. The Company’s professional services, including training, installation, and repair services are recognized as revenue as these services are performed.
The tables below present a disaggregation of the Company's revenue from contracts with customers by product by segment. Refer to Note 14 for discussion of the Company's segments. The Company's products are defined as follows:
Software and related services — Includes SaaS, transaction-based fees, ongoing software maintenance and support, software licenses and other professional services related to our software offerings
Payments Includes discount fees, gateway fees and other related fixed transaction or service fees
Other — Includes sales of equipment, non-software related professional services and other revenues
For the Three Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$42,130 $3,537 $(10)$45,657 
Payments revenue14,855 29,585 (6)44,434 
Other revenue2,498 1,953 — 4,451 
Total revenue$59,483 $35,075 $(16)$94,542 
For the Three Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$44,099 $3,217 $(9)$47,307 
Payments revenue14,285 27,634 (10)41,909 
Other revenue2,413 2,243 — 4,656 
Total revenue$60,797 $33,094 $(19)$93,872 

For the Six Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$82,462 $6,839 $(22)$89,279 
Payments revenue28,837 59,607 (15)88,429 
Other revenue4,773 4,051 — 8,824 
Total revenue$116,072 $70,497 $(37)$186,532 

For the Six Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$82,244 $6,196 $(19)$88,421 
Payments revenue27,038 55,243 (18)82,263 
Other revenue4,728 4,489 — 9,217 
Total revenue$114,010 $65,928 $(37)$179,901 
The tables below present a disaggregation of the Company's revenue from contracts with customers by timing of transfer of goods or services by segment. The Company's revenue included in each category are defined as follows:
Revenue earned over time Includes discount fees, gateway fees, sales of SaaS, ongoing support or other stand-ready obligations and professional services
Revenue earned at a point in time — Includes point in time service fees that are not stand-ready obligations, software licenses sold as functional intellectual property and other equipment
For the Three Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$55,361 $30,095 $(10)$85,446 
Revenue earned at a point in time4,122 4,980 (6)9,096 
Total revenue$59,483 $35,075 $(16)$94,542 
For the Three Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$54,568 $27,984 $(9)$82,543 
Revenue earned at a point in time6,229 5,110 (10)11,329 
Total revenue$60,797 $33,094 $(19)$93,872 

For the Six Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$109,715 $60,176 $(22)$169,869 
Revenue earned at a point in time6,357 10,321 (15)16,663 
Total revenue$116,072 $70,497 $(37)$186,532 

For the Six Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$105,009 $55,581 $(19)$160,571 
Revenue earned at a point in time9,001 10,347 (18)19,330 
Total revenue$114,010 $65,928 $(37)$179,901 

Contract Assets
The Company bills for certain software and related services sales and fixed fee professional services upon pre-determined milestones in the contracts. Therefore, the Company may have contract assets other than trade accounts receivable for performance obligations that are partially completed, which would typically represent consulting services provided before a milestone is completed in a contract. Additionally, contract assets also include software licenses sold as a right to use license but paid for under a subscription model. Under this structure, the license revenue is recognized upfront while a portion of the revenue is unbilled. Unbilled amounts
associated with these services are presented as accounts receivable as the Company has an unconditional right to payment for services performed.
As of March 31, 2024 and September 30, 2023, the Company’s contract assets from contracts with customers was $11,478 and $15,131, respectively.
Contract Liabilities
Deferred revenue represents amounts billed to customers by the Company for services contracts. Payment is typically collected at the start of the contract term. The initial prepaid contract agreement balance is deferred. The balance is then recognized as the services are provided over the contract term. Deferred revenue that is expected to be recognized as revenue within one year is recorded as short-term deferred revenue and the remaining portion is recorded as other long-term liabilities in the condensed consolidated balance sheets. The terms for most of the Company's contracts with a deferred revenue component are one year. Substantially all of the Company's deferred revenue is anticipated to be recognized within the next year.
The following tables present the changes in deferred revenue as of and for the six months ended March 31, 2024 and 2023, respectively:
Balance at September 30, 2023
$35,444 
Deferral of revenue19,793 
Recognition of unearned revenue(15,664)
Balance at December 31, 2023
39,573 
Deferral of revenue11,759 
Recognition of unearned revenue(13,596)
Balance at March 31, 2024
$37,736 
Balance at September 30, 2022
$32,089 
Deferral of revenue19,334 
Recognition of unearned revenue(13,925)
Balance at December 31, 2022
37,498 
Deferral of revenue10,475 
Recognition of unearned revenue(14,286)
Balance at March 31, 2023
$33,687 

Costs to Obtain and Fulfill a Contract
The Company capitalizes incremental costs to obtain new contracts and contract renewals and amortizes these costs on a straight-line basis as an expense over the benefit period, which is generally the contract term, unless a commensurate payment is not expected at renewal. As of March 31, 2024 and September 30, 2023, the Company had $5,417 and $4,966, respectively, of capitalized contract costs, which relates to commissions paid to employees and agents as well as other incentives given to customers to obtain new sales, included within “Other assets" on the condensed consolidated balance sheets. The Company recorded expense related to these costs of $241 and $470 for the three and six months ended March 31, 2024, respectively and $193 and $376 for the three and six months ended March 31, 2023.
The Company expenses sales commissions as incurred for the Company's sales commission plans that are paid on recurring monthly revenues, portfolios of existing customers, or have a substantive stay requirement prior to payment.
Other Cost of Services
Other costs of services include third-party processing costs directly attributable to processing and bank sponsorship costs, which may not be based on a percentage of volume. These costs also include related costs such as residual payments to sales groups, which are based on a percentage of the net revenues generated from merchant referrals. In certain merchant processing bank relationships the Company is liable for chargebacks against a merchant equal to the volume of the transaction. Losses resulting from chargebacks against a merchant are included in other cost of services on the accompanying condensed consolidated statement of operations. The Company evaluates its risk for such transactions and estimates its potential loss from chargebacks based primarily on historical experience and other relevant factors. The reserve for merchant losses is included within accrued expenses and other current liabilities on the accompanying condensed consolidated balance sheets. The cost of equipment and software sold is also included in other cost of services. Other costs of services are recognized at the time the associated revenue is earned.
The Company accounts for all governmental taxes associated with revenue transactions on a net basis.
Use of Estimates
Use of Estimates
The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Such estimates include, but are not limited to, the value of purchase consideration paid and identifiable assets acquired and assumed in acquisitions, goodwill and intangible asset impairment review, determination of performance obligations for revenue recognition, loss reserves, assumptions used in the calculation of equity-based compensation and in the calculation of income taxes, and certain tax assets and liabilities as well as the related valuation allowances. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances. Actual results could differ from those estimates.
Recent Accounting Pronouncements
Recent Accounting Pronouncements
Recently Issued Accounting Pronouncements Not Yet Adopted
In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740)—Improvements to Income Tax Disclosures (“ASU 2023-09”). ASU 2023-09 will provide improvements to the income tax disclosures primarily related to the income taxes paid and rate reconciliation, and how legislation changes may affect future capital allocation and cash flow forecasts. The amendment will improve the consistency in which companies provide tax information, and will further increase the transparency of related tax risks and operational opportunities. The amendments in ASU 2023-09 are effective for annual periods beginning after December 15, 2024, with early adoption permitted. The Company will not be required to adopt ASU 2023-09 until October 1, 2025. The Company is currently evaluating the impact of the adoption of ASU 2023-09 on the Company’s financial statement disclosures.
In November 2023, the FASB issued ASU No. 2023-07, Segment Reporting (Topic 280)—Improvements to Reportable Segment Disclosures (“ASU 2023-07”). ASU 2023-07 improves interim disclosure requirements for segment reporting, including clarifications regarding the measure of profit and loss used to asses segment performance and the allocation of resources. Further, it enhances the disclosures for reporting segment expenses and will require the Company to report significant expenses regularly provided by the chief operating decision maker. The amendment will require companies to disclose a more granular level of information with regards to segment reporting to further enhance the transparency of what specified amounts are included within each segment. The amendments in ASU 2023-07 are effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The Company will not be required to adopt ASU 2023-07 until October 1, 2024. The Company is currently evaluating the impact of the adoption of ASU 2023-07 on the Company’s financial statement disclosures.
Fair Value Measurement
The Company applies the provisions of ASC 820, Fair Value Measurement, which defines fair value, establishes a framework for its measurement and expands disclosures about fair value measurements. Fair value is the price that would be received to sell an asset or the price paid to transfer a liability as of the measurement date. A three-tier, fair-value reporting hierarchy exists for disclosure of fair value measurements based on the observability of the inputs to the valuation of financial assets and liabilities. The three levels are:
Level 1 — Quoted prices for identical instruments in active markets.
Level 2 — Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets.
Level 3 — Valuations derived from valuation techniques in which one or more significant inputs or significant value drivers are unobservable in active exchange markets.
v3.24.1.1.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Tables)
6 Months Ended
Mar. 31, 2024
Accounting Policies [Abstract]  
Schedule of New Accounting Pronouncements and Changes in Accounting Principles
The following tables present the effects of the change in presentation within the Condensed Consolidated Statements of Cash Flows:
For the Six Months Ended March 31, 2024
As Previously ReportedAdjustmentAs Adjusted
Cash flows from operating activities:
Settlement obligations(3,287)3,287 — 
Net cash provided by operating activities21,860 3,287 25,147 
Cash flows from financing activities:
Net payments for settlement obligations— (3,287)(3,287)
Net cash used in financing activities(14,598)(3,287)(17,885)
For the Six Months Ended March 31, 2023
As Previously ReportedAdjustmentAs Adjusted
Cash flows from operating activities:
Settlement obligations(355)355 — 
Net cash provided by operating activities25,529 355 25,884 
Cash flows from financing activities:
Net payments for settlement obligations— (355)(355)
Net cash provided by (used in) financing activities84,169 (355)83,814 
Schedule of Disaggregation of Revenue
The tables below present a disaggregation of the Company's revenue from contracts with customers by product by segment. Refer to Note 14 for discussion of the Company's segments. The Company's products are defined as follows:
Software and related services — Includes SaaS, transaction-based fees, ongoing software maintenance and support, software licenses and other professional services related to our software offerings
Payments Includes discount fees, gateway fees and other related fixed transaction or service fees
Other — Includes sales of equipment, non-software related professional services and other revenues
For the Three Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$42,130 $3,537 $(10)$45,657 
Payments revenue14,855 29,585 (6)44,434 
Other revenue2,498 1,953 — 4,451 
Total revenue$59,483 $35,075 $(16)$94,542 
For the Three Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$44,099 $3,217 $(9)$47,307 
Payments revenue14,285 27,634 (10)41,909 
Other revenue2,413 2,243 — 4,656 
Total revenue$60,797 $33,094 $(19)$93,872 

For the Six Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$82,462 $6,839 $(22)$89,279 
Payments revenue28,837 59,607 (15)88,429 
Other revenue4,773 4,051 — 8,824 
Total revenue$116,072 $70,497 $(37)$186,532 

For the Six Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Software and related services revenue$82,244 $6,196 $(19)$88,421 
Payments revenue27,038 55,243 (18)82,263 
Other revenue4,728 4,489 — 9,217 
Total revenue$114,010 $65,928 $(37)$179,901 
The tables below present a disaggregation of the Company's revenue from contracts with customers by timing of transfer of goods or services by segment. The Company's revenue included in each category are defined as follows:
Revenue earned over time Includes discount fees, gateway fees, sales of SaaS, ongoing support or other stand-ready obligations and professional services
Revenue earned at a point in time — Includes point in time service fees that are not stand-ready obligations, software licenses sold as functional intellectual property and other equipment
For the Three Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$55,361 $30,095 $(10)$85,446 
Revenue earned at a point in time4,122 4,980 (6)9,096 
Total revenue$59,483 $35,075 $(16)$94,542 
For the Three Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$54,568 $27,984 $(9)$82,543 
Revenue earned at a point in time6,229 5,110 (10)11,329 
Total revenue$60,797 $33,094 $(19)$93,872 

For the Six Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$109,715 $60,176 $(22)$169,869 
Revenue earned at a point in time6,357 10,321 (15)16,663 
Total revenue$116,072 $70,497 $(37)$186,532 

For the Six Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue earned over time$105,009 $55,581 $(19)$160,571 
Revenue earned at a point in time9,001 10,347 (18)19,330 
Total revenue$114,010 $65,928 $(37)$179,901 
Schedule of Contract with Customer, Asset and Liability
The following tables present the changes in deferred revenue as of and for the six months ended March 31, 2024 and 2023, respectively:
Balance at September 30, 2023
$35,444 
Deferral of revenue19,793 
Recognition of unearned revenue(15,664)
Balance at December 31, 2023
39,573 
Deferral of revenue11,759 
Recognition of unearned revenue(13,596)
Balance at March 31, 2024
$37,736 
Balance at September 30, 2022
$32,089 
Deferral of revenue19,334 
Recognition of unearned revenue(13,925)
Balance at December 31, 2022
37,498 
Deferral of revenue10,475 
Recognition of unearned revenue(14,286)
Balance at March 31, 2023
$33,687 
v3.24.1.1.u2
ACQUISITIONS (Tables)
6 Months Ended
Mar. 31, 2024
Business Combination and Asset Acquisition [Abstract]  
Schedule of Preliminary Purchase Consideration of the Acquired Assets and Assumed Liabilities
The fair values assigned to certain assets and liabilities assumed, as of the acquisition date, were as follows:

Accounts receivable$7,660 
Prepaid expenses and other current assets103 
Property and equipment5,233 
Capitalized software12,600 
Customer relationships33,800 
Non-compete agreements200 
Trade name600 
Goodwill43,899 
Total assets acquired104,095 
Accounts payable
Accrued expenses and other current liabilities3,182 
Deferred revenue, current2,741 
Other long-term liabilities13,162 
Net assets acquired$85,001 
v3.24.1.1.u2
PREPAID EXPENSES AND OTHER CURRENT ASSETS (Tables)
6 Months Ended
Mar. 31, 2024
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]  
Schedule of Prepaid Expenses and Other Current Assets
A summary of the Company's prepaid expenses and other current assets as of March 31, 2024 and September 30, 2023 is as follows:
March 31,September 30,
20242023
Inventory$3,978 $4,138 
Prepaid licenses3,613 3,115 
Prepaid insurance929 697 
Notes receivable — current portion— 
Other current assets7,282 4,495 
Prepaid expenses and other current assets$15,802 $12,449 
v3.24.1.1.u2
GOODWILL AND INTANGIBLE ASSETS (Tables)
6 Months Ended
Mar. 31, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Changes in Carrying Amount of Goodwill
Changes in the carrying amount of goodwill are as follows:
Software and ServicesMerchant ServicesOtherTotal
Balance at September 30, 2023
$287,613 $121,950 $— $409,563 
Goodwill attributable to preliminary purchase price adjustments and acquisitions during the six months ended March 31, 20241,209 — — 1,209 
Balance at March 31, 2024$288,822 $121,950 $— $410,772 
Schedule of Finite-Lived Intangible Assets
Intangible assets consisted of the following as of March 31, 2024:
Cost
Accumulated
Amortization
Carrying
Value
Amortization Life and Method
Finite-lived intangible assets:
Merchant relationships$310,721 $(106,892)$203,829 
9 to 25 years – accelerated or straight-line
Non-compete agreements418 (267)151 
3 to 6 years – straight-line
Website and brand development costs103 (71)32 
3 to 4 years – straight-line
Trade names6,131 (3,908)2,223 
3 to 7 years – straight-line
Residual buyouts18,686 (4,134)14,552 
8 years – straight-line
Referral and exclusivity agreements420 (105)315 
5 years – straight-line
Total finite-lived intangible assets336,479 (115,377)221,102 
Indefinite-lived intangible assets:
Trademarks43 — 43 
Total identifiable intangible assets$336,522 $(115,377)$221,145 
Schedule of Indefinite-Lived Intangible Assets
Intangible assets consisted of the following as of March 31, 2024:
Cost
Accumulated
Amortization
Carrying
Value
Amortization Life and Method
Finite-lived intangible assets:
Merchant relationships$310,721 $(106,892)$203,829 
9 to 25 years – accelerated or straight-line
Non-compete agreements418 (267)151 
3 to 6 years – straight-line
Website and brand development costs103 (71)32 
3 to 4 years – straight-line
Trade names6,131 (3,908)2,223 
3 to 7 years – straight-line
Residual buyouts18,686 (4,134)14,552 
8 years – straight-line
Referral and exclusivity agreements420 (105)315 
5 years – straight-line
Total finite-lived intangible assets336,479 (115,377)221,102 
Indefinite-lived intangible assets:
Trademarks43 — 43 
Total identifiable intangible assets$336,522 $(115,377)$221,145 
Schedule of Future Amortization Expense for Intangible Assets
Based on net carrying amounts at March 31, 2024, the Company's estimate of future amortization expense for intangible assets are presented in the table below for fiscal years ending September 30:
2024 (six months remaining)$10,435 
202520,798 
202620,326 
202719,706 
202819,121 
Thereafter130,716 
$221,102 
v3.24.1.1.u2
ACCRUED EXPENSES AND OTHER LIABILITIES (Tables)
6 Months Ended
Mar. 31, 2024
Payables and Accruals [Abstract]  
Schedule of Accrued Expenses and Other Current Liabilities
A summary of the Company's accrued expenses and other current liabilities as of March 31, 2024 and September 30, 2023 is as follows is as follows:
March 31,September 30,
20242023
Accrued wages, bonuses, commissions and vacation$6,290 $8,713 
Accrued interest1,004 1,313 
Accrued contingent consideration — current portion3,868 6,825 
Escrow liabilities2,118 3,965 
Customer deposits1,061 1,258 
Employee health self-insurance liability1,058 1,014 
Accrued interchange2,066 2,191 
Other current liabilities9,389 12,461 
Accrued expenses and other current liabilities$26,854 $37,740 
Schedule of Long-term Liabilities
A summary of the Company's long-term liabilities as of March 31, 2024 and September 30, 2023 is as follows:
March 31,September 30,
20242023
Accrued contingent consideration — long-term portion$101 $1,414 
Deferred tax liability — long-term17,125 19,646 
Other long-term liabilities1,128 3,083 
Total other long-term liabilities$18,354 $24,143 

v3.24.1.1.u2
LONG-TERM DEBT, NET (Tables)
6 Months Ended
Mar. 31, 2024
Debt Disclosure [Abstract]  
Schedule of Long-term Debt
A summary of long-term debt, net as of March 31, 2024 and September 30, 2023 is as follows:
March 31,September 30,
Maturity20242023
Revolving lines of credit to banks under the 2023 Senior Secured Credit FacilityMay 8, 2028$346,214 $272,505 
1% Exchangeable Senior Notes due 2025
February 15, 202526,223 117,000 
Debt issuance costs, net(2,822)(4,424)
Total long-term debt, net of issuance costs369,615 385,081 
Less current portion of long-term debt(26,223)— 
Long-term debt, net of current portion$343,392 $385,081 
Schedule of Consolidated Total Net Leverage Ratio
The applicable margin is based upon the Borrower’s consolidated total net leverage ratio (as defined in the 2023 Senior Secured Credit Facility), as reflected in the schedule below:
Consolidated Total Net Leverage RatioCommitment FeeLetter of Credit FeeTerm Benchmark LoansBase Rate Loans
> 3.0 to 1.0
0.30 %3.00 %3.00 %2.00 %
> 2.5 to 1.0 but < 3.00 to 1.0
0.25 %2.50 %2.50 %1.50 %
> 2.0 to 1.0 but < 2.50 to 1.0
0.20 %2.25 %2.25 %1.25 %
< 2.0 to 1.0
0.15 %2.00 %2.00 %1.00 %

v3.24.1.1.u2
LEASES (Tables)
6 Months Ended
Mar. 31, 2024
Leases [Abstract]  
Schedule of Maturities of Lease Liabilities
As of March 31, 2024, maturities of lease liabilities are as follows:
Fiscal Years ending September 30:
2024 (six months remaining)$2,598 
20254,984 
20263,874 
20271,668 
2028755 
Thereafter1,261 
Total future minimum lease payments (undiscounted)(1)
15,140 
Less: present value discount(1,357)
Present value of lease liability$13,783 
__________________________
1.Total future minimum lease payments excludes payments of $39 for leases designated as short-term leases, which are excluded from the Company's right-of-use assets. These payments will be made within the next twelve months.
v3.24.1.1.u2
FAIR VALUE MEASUREMENTS (Tables)
6 Months Ended
Mar. 31, 2024
Fair Value Disclosures [Abstract]  
Schedule of Changes in Level 3 Financial Instruments Measured on a Recurring Basis The following tables present the changes in the Company's Level 3 financial instruments that are measured at fair value on a recurring basis.
Accrued Contingent Consideration
Balance at September 30, 2023$8,239 
Contingent consideration accrued at time of business combination170 
Change in fair value of contingent consideration included in Operating expenses(527)
Contingent consideration paid(3,913)
Balance at March 31, 2024$3,969 
Accrued Contingent Consideration
Balance at September 30, 2022$22,833 
Contingent consideration accrued at time of business combination760 
Change in fair value of contingent consideration included in Operating expenses3,722 
Contingent consideration paid(5,056)
Balance at March 31, 2023$22,259 
v3.24.1.1.u2
EQUITY-BASED COMPENSATION (Tables)
6 Months Ended
Mar. 31, 2024
Share-Based Payment Arrangement [Abstract]  
Schedule of Equity-Based Compensation Expense
A summary of equity-based compensation expense recognized during the three and six months ended March 31, 2024 and 2023 is as follows:
Three Months Ended March 31,Six Months Ended March 31,
2024202320242023
Stock options$4,554 $5,992 $9,523 $12,280 
Restricted stock units1,223 810 2,762 1,368 
Equity-based compensation expense$5,777 $6,802 $12,285 $13,648 
Schedule of Fair Value of Stock Option Awards The fair value of the stock option awards during the six months ended March 31, 2024 and during the year ended September 30, 2023 was determined on the grant date using the Black-Scholes valuation model based on the following weighted-average assumptions:
March 31, 2024September 30, 2023
Expected volatility(1)
52.1 %54.9 %
Expected dividend yield(2)
— %— %
Expected term(3)
6 years6 years
Risk-free interest rate(4)
4.1 %3.9 %
_________________
1.Expected volatility is based on the Company's own share price.
2.The Company has assumed a dividend yield of zero as management has no plans to declare dividends in the foreseeable future.
3.Expected term represents the estimated period of time until an award is exercised and was determined using the simplified method as details of employee exercise behavior are limited due to limited historical data.
4.The risk-free rate is an interpolation of yields on U.S. Treasury securities with maturities equivalent to the expected term.
Schedule of Stock Option Activity
A summary of stock option activity for the six months ended March 31, 2024 is as follows:
Stock OptionsWeighted Average Exercise Price
Outstanding at September 30, 20238,576,670 $25.16 
Granted944,556 19.23 
Exercised(32,517)18.14 
Forfeited(230,180)27.57 
Outstanding at March 31, 20249,258,529 $24.52 
Exercisable at March 31, 20246,602,597 $25.08 
Schedule of Activity Related to Restricted Stock Unit
A summary of activity related to restricted stock units for the six months ended March 31, 2024 is as follows:
Restricted Stock UnitsWeighted Average Grant Date Fair Value
Outstanding at September 30, 2023874,024 $24.95 
Granted258,684 19.26 
Vested(172,159)25.65 
Forfeited(32,084)24.86 
Outstanding at March 31, 2024928,465 $23.24 
v3.24.1.1.u2
COMMITMENTS AND CONTINGENCIES (Tables)
6 Months Ended
Mar. 31, 2024
Commitments and Contingencies Disclosure [Abstract]  
Schedule of Minimum Fee Commitments As of March 31, 2024, such minimum fee commitments were as follows:
Fiscal Years ending September 30:
2024 (six months remaining)$2,177 
2025728 
2026240 
202760 
2028— 
Thereafter— 
Total$3,205 
v3.24.1.1.u2
SEGMENTS (Tables)
6 Months Ended
Mar. 31, 2024
Segment Reporting [Abstract]  
Schedule of Reportable Segment Performance The following is a summary of reportable segment operating performance for the three and six months ended March 31, 2024 and 2023.
As of and for the Three Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue$59,483 $35,075 $(16)$94,542 
Other costs of services(4,908)(16,289)17 (21,180)
Residuals735 10,587 (6)11,316 
Processing margin$55,310 $29,373 $(5)$84,678 
Residuals(11,316)
Selling, general and administrative(54,162)
Depreciation and amortization(10,069)
Change in fair value of contingent consideration290 
Income from operations$9,421 
Total assets$593,219 $212,082 $60,241 $865,542 
Goodwill$288,822 $121,950 $— $410,772 
As of and for the Six Months Ended March 31, 2024
Software and ServicesMerchant ServicesOtherTotal
Revenue$116,072 $70,497 $(37)$186,532 
Other costs of services(9,217)(32,423)36 (41,604)
Residuals1,353 20,987 (15)22,325 
Processing margin$108,208 $59,061 $(16)$167,253 
Residuals(22,325)
Selling, general and administrative(107,694)
Depreciation and amortization(19,808)
Change in fair value of contingent consideration527 
Income from operations$17,953 
Total assets$593,219 $212,082 $60,241 $865,542 
Goodwill$288,822 $121,950 $— $410,772 
As of and for the Three Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue$60,797 $33,094 $(19)$93,872 
Other costs of services(4,229)(15,719)18 (19,930)
Residuals799 10,039 (9)10,829 
Processing Margin$57,367 $27,414 $(10)$84,771 
Residuals(10,829)
Selling, general and administrative(57,204)
Depreciation and amortization(9,015)
Change in fair value of contingent consideration(2,279)
Income from operations$5,444 
Total assets$620,126 $205,898 $57,002 $883,026 
Goodwill$287,092 $121,950 $— $409,042 
As of and for the Six Months Ended March 31, 2023
Software and ServicesMerchant ServicesOtherTotal
Revenue$114,010 $65,928 $(37)$179,901 
Other costs of services(7,752)(31,286)39 (38,999)
Residuals1,322 19,848 (20)21,150 
Processing margin$107,580 $54,490 $(18)$162,052 
Residuals(21,150)
Selling, general and administrative(108,207)
Depreciation and amortization(17,691)
Change in fair value of contingent consideration(3,722)
Income from operations$11,282 
Total assets$620,126 $205,898 $57,002 $883,026 
Goodwill$287,092 $121,950 $— $409,042 
v3.24.1.1.u2
NON-CONTROLLING INTEREST (Tables)
6 Months Ended
Mar. 31, 2024
Noncontrolling Interest [Abstract]  
Schedule of Ownership Interest
The following table summarizes the impact on equity due to changes in the Company's ownership interest in i3 Verticals, LLC:
Six Months Ended March 31,
20242023
Net income attributable to non-controlling interest
$1,908 $181 
Transfers (from) to non-controlling interests:
Redemption of common units in i3 Verticals, LLC(384)(86)
Allocation of equity to non-controlling interests3,750 299 
Net transfers to non-controlling interests3,366 213 
Change from net income attributable to non-controlling interests and net transfers to non-controlling interests$5,274 $394 
v3.24.1.1.u2
EARNINGS PER SHARE (Tables)
6 Months Ended
Mar. 31, 2024
Earnings Per Share [Abstract]  
Schedule of Reconciliations of the Numerators and Denominators Used to Compute Basic and Diluted Earnings Per Share
The following table sets forth reconciliations of the numerators and denominators used to compute basic and diluted earnings per share of Class A common stock for the three and six months ended March 31, 2024 and 2023:
Three Months Ended March 31,Six Months Ended March 31,
2024202320242023
Basic net income (loss) per share:
Numerator
Net income (loss)
$3,348 $(192)$4,884 $(23)
Less: Net income (loss) attributable to non-controlling interest
1,470 (228)1,908 181 
Net income (loss) attributable to Class A common stockholders
$1,878 $36 $2,976 $(204)
Denominator
Weighted average shares of Class A common stock outstanding
23,331,239 23,135,898 23,299,214 23,066,499 
Basic net income (loss) per share(1)
$0.08 $0.00 $0.13 $(0.01)
Diluted net income per share:
Numerator
Net income attributable to Class A common stockholders$1,878 $36 $2,976 
Reallocation of net loss assuming conversion of common units(2)(3)
— (171)— 
Net income (loss) attributable to Class A common stockholders - diluted
1,878 (135)2,976 
Denominator
Weighted average shares of Class A common stock outstanding
23,331,239 23,135,898 23,299,214 
Weighted average effect of dilutive securities(2)
387,235 11,133,242 427,506 
Weighted average shares of Class A common stock outstanding - diluted
23,718,474 34,269,140 23,726,720 
Diluted net income (loss) per share$0.08 $0.00 $0.13 
__________________________
1.For the six months ended March 31, 2023, all potentially dilutive securities were anti-dilutive, so diluted net loss per share was equivalent to basic net loss per share. The following securities were excluded from the weighted average effect of dilutive securities in the computation of diluted net loss per share of Class A common stock:
a.10,114,598 weighted average shares of Class B common stock for the six months ended March 31, 2023, along with the reallocation of net income assuming conversion of these shares, were excluded because the effect would have been anti-dilutive.
b.5,165,478 stock options for the six months ended March 31, 2023, were excluded because the exercise price of these stock options exceeded the average market price of our Class A common stock during the period (“out-of-the-money”) and the effect of including them would have been anti-dilutive, and
c.633,453 shares for the six months ended March 31, 2023, resulting from estimated stock option exercises and restricted stock units vesting as calculated by the treasury stock method were excluded because of the effect of including them would have been anti-dilutive.
2.For the three and six months ended March 31, 2024 and the three months ended March 31, 2023, the following securities were excluded from the weighted average effect of dilutive securities in the computation of diluted net income per share of Class A common stock:
a.10,091,604 and 10,092,504 weighted average shares of Class B common stock for the three and six months ended March 31, 2024, respectively, along with the reallocation of net income assuming conversion of these shares, were excluded because the effect would have been anti-dilutive, and
b.7,852,595 and 8,246,542 stock options for the three and six months ended March 31, 2024, respectively, and 4,018,042 stock options for the three months ended March 31, 2023, were excluded because the exercise price of these stock options exceeded the average market price of our Class A common stock during the period (“out-of-the-money”) and the effect of including them would have been anti-dilutive.
3.The reallocation of net income assuming conversion of common units represents the tax effected net income attributable to non-controlling interest using the effective income tax rates described in Note 8 above and assuming all common units of i3 Verticals, LLC were exchanged for Class A common stock at the beginning of the period. The common units of i3 Verticals, LLC held by the Continuing Equity Owners are potentially dilutive securities, and the computations of pro forma diluted net income per share assume that all common units of i3 Verticals, LLC were exchanged for shares of Class A common stock at the beginning of the period.
v3.24.1.1.u2
SIGNIFICANT NON-CASH TRANSACTIONS (Tables)
6 Months Ended
Mar. 31, 2024
Cash Flow, Noncash Investing and Financing Activities Disclosure [Abstract]  
Schedule of Significant Noncash Transactions
The Company engaged in the following significant non-cash investing and financing activities during the six months ended March 31, 2024 and 2023:
Six months ended March 31,
20242023
Acquisition date fair value of contingent consideration in connection with business combinations$170 $760 
Debt issuance costs financed with proceeds from the 2023 Senior Secured Credit Facility$— $178 
Consideration accrued for residual buyouts$252 $— 
Right-of-use assets obtained in exchange for operating lease obligations$1,279 $1,098 
v3.24.1.1.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Additional Information (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Sep. 30, 2023
Sep. 30, 2022
New Accounting Pronouncements or Change in Accounting Principle [Line Items]            
Settlement assets $ 1,586 $ 7,185 $ 1,586 $ 7,185 $ 4,873 $ 7,540
Settlement obligations 1,586   1,586   4,873  
Inventories 3,978   3,978   4,138  
Contract assets from contracts with customer 11,478   11,478   15,131  
Capitalized contract costs 5,417   5,417   $ 4,966  
Commissions related to capitalized contract costs $ 241 $ 193 $ 470 $ 376    
Minimum            
New Accounting Pronouncements or Change in Accounting Principle [Line Items]            
Maturity period of settlement assets and obligations (in years)     1 day      
Maximum            
New Accounting Pronouncements or Change in Accounting Principle [Line Items]            
Maturity period of settlement assets and obligations (in years)     4 days      
v3.24.1.1.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - New Accounting Pronouncements and Changes in Accounting Principles (Details) - USD ($)
$ in Thousands
6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Cash flows from operating activities:    
Settlement obligations $ 0 $ 0
Net cash provided by operating activities 25,147 25,884
Cash flows from financing activities:    
Net payments for settlement obligations [1] (3,287) (355)
Net cash (used in) provided by financing activities (17,885) 83,814
As Previously Reported    
Cash flows from operating activities:    
Settlement obligations (3,287) (355)
Net cash provided by operating activities 21,860 25,529
Cash flows from financing activities:    
Net payments for settlement obligations 0 0
Net cash (used in) provided by financing activities (14,598) 84,169
Adjustment    
Cash flows from operating activities:    
Settlement obligations 3,287 355
Net cash provided by operating activities 3,287 355
Cash flows from financing activities:    
Net payments for settlement obligations (3,287) (355)
Net cash (used in) provided by financing activities $ (3,287) $ (355)
[1] Refer to Note 2 for discussion of the change in the current period presentation.
v3.24.1.1.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Disaggregated Revenue (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Concentration Risk [Line Items]        
Total revenue $ 94,542 $ 93,872 $ 186,532 $ 179,901
Revenue earned over time        
Concentration Risk [Line Items]        
Total revenue 85,446 82,543 169,869 160,571
Revenue earned at a point in time        
Concentration Risk [Line Items]        
Total revenue 9,096 11,329 16,663 19,330
Software and Services        
Concentration Risk [Line Items]        
Total revenue 59,483 60,797 116,072 114,010
Software and Services | Revenue earned over time        
Concentration Risk [Line Items]        
Total revenue 55,361 54,568 109,715 105,009
Software and Services | Revenue earned at a point in time        
Concentration Risk [Line Items]        
Total revenue 4,122 6,229 6,357 9,001
Merchant Services        
Concentration Risk [Line Items]        
Total revenue 35,075 33,094 70,497 65,928
Merchant Services | Revenue earned over time        
Concentration Risk [Line Items]        
Total revenue 30,095 27,984 60,176 55,581
Merchant Services | Revenue earned at a point in time        
Concentration Risk [Line Items]        
Total revenue 4,980 5,110 10,321 10,347
Other        
Concentration Risk [Line Items]        
Total revenue (16) (19) (37) (37)
Other | Revenue earned over time        
Concentration Risk [Line Items]        
Total revenue (10) (9) (22) (19)
Other | Revenue earned at a point in time        
Concentration Risk [Line Items]        
Total revenue (6) (10) (15) (18)
Software and related services revenue        
Concentration Risk [Line Items]        
Total revenue 45,657 47,307 89,279 88,421
Software and related services revenue | Software and Services        
Concentration Risk [Line Items]        
Total revenue 42,130 44,099 82,462 82,244
Software and related services revenue | Merchant Services        
Concentration Risk [Line Items]        
Total revenue 3,537 3,217 6,839 6,196
Software and related services revenue | Other        
Concentration Risk [Line Items]        
Total revenue (10) (9) (22) (19)
Payments revenue        
Concentration Risk [Line Items]        
Total revenue 44,434 41,909 88,429 82,263
Payments revenue | Software and Services        
Concentration Risk [Line Items]        
Total revenue 14,855 14,285 28,837 27,038
Payments revenue | Merchant Services        
Concentration Risk [Line Items]        
Total revenue 29,585 27,634 59,607 55,243
Payments revenue | Other        
Concentration Risk [Line Items]        
Total revenue (6) (10) (15) (18)
Other revenue        
Concentration Risk [Line Items]        
Total revenue 4,451 4,656 8,824 9,217
Other revenue | Software and Services        
Concentration Risk [Line Items]        
Total revenue 2,498 2,413 4,773 4,728
Other revenue | Merchant Services        
Concentration Risk [Line Items]        
Total revenue 1,953 2,243 4,051 4,489
Other revenue | Other        
Concentration Risk [Line Items]        
Total revenue $ 0 $ 0 $ 0 $ 0
v3.24.1.1.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Contract with Customer, Asset and Liability (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Dec. 31, 2023
Mar. 31, 2023
Dec. 31, 2022
Contract with customer, Liability [Roll Forward]        
Deferred revenue, beginning $ 39,573 $ 35,444 $ 37,498 $ 32,089
Deferral of revenue 11,759 19,793 10,475 19,334
Recognition of unearned revenue (13,596) (15,664) (14,286) (13,925)
Deferred revenue, ending $ 37,736 $ 39,573 $ 33,687 $ 37,498
v3.24.1.1.u2
ACQUISITIONS - Additional Information (Details)
$ in Thousands
6 Months Ended 12 Months Ended
Mar. 31, 2024
USD ($)
Mar. 31, 2023
USD ($)
Sep. 30, 2023
USD ($)
business
Finite-Lived Intangible Assets [Line Items]      
Goodwill $ 410,772 $ 409,042 $ 409,563
Residual buyouts      
Finite-Lived Intangible Assets [Line Items]      
Intangible assets acquired $ 4,466 $ 387  
Estimated amortization period 8 years    
Referral agreements      
Finite-Lived Intangible Assets [Line Items]      
Intangible assets acquired $ 420    
Estimated amortization period 5 years    
Software Business Acquisition      
Finite-Lived Intangible Assets [Line Items]      
Total purchase consideration $ 1,270    
Payment to acquire business 1,100    
Contingent consideration 170    
Property and equipment 5    
Goodwill 1,005    
Acquisition-related costs $ 8    
Software Business Acquisition | Customer relationships      
Finite-Lived Intangible Assets [Line Items]      
Estimated amortization period 10 years    
Intangible assets $ 220    
Software Business Acquisition | Capitalized software      
Finite-Lived Intangible Assets [Line Items]      
Estimated amortization period 7 years    
Intangible assets $ 40    
Celtic      
Finite-Lived Intangible Assets [Line Items]      
Estimated amortization period   18 years  
Payment to acquire business   $ 85,000  
Property and equipment   5,233  
Goodwill   43,899  
Acquisition-related costs   1,782  
Other long-term liabilities   $ 13,162  
Celtic | Customer relationships      
Finite-Lived Intangible Assets [Line Items]      
Estimated amortization period   18 years  
Intangible assets   $ 33,800  
Celtic | Capitalized software      
Finite-Lived Intangible Assets [Line Items]      
Estimated amortization period   10 years  
Intangible assets   $ 12,600  
Celtic | Trade names      
Finite-Lived Intangible Assets [Line Items]      
Estimated amortization period   5 years  
Intangible assets   $ 600  
Celtic | Non-compete agreements      
Finite-Lived Intangible Assets [Line Items]      
Estimated amortization period   3 years  
Intangible assets   $ 200  
Other Business Combinations      
Finite-Lived Intangible Assets [Line Items]      
Total purchase consideration     19,757
Payment to acquire business     16,997
Contingent consideration     760
Property and equipment     374
Goodwill     $ 12,229
Number of businesses acquired | business     2
Net working capital     $ 159
Business acquisition, goodwill, expected tax deductible amount     2,864
Other long-term liabilities     2,178
Other Business Combinations | Class A Common Stock      
Finite-Lived Intangible Assets [Line Items]      
Common units issued to seller     2,000
Other Business Combinations | Customer relationships      
Finite-Lived Intangible Assets [Line Items]      
Intangible assets     $ 8,400
Other Business Combinations | Customer relationships | Minimum      
Finite-Lived Intangible Assets [Line Items]      
Estimated amortization period     10 years
Other Business Combinations | Customer relationships | Maximum      
Finite-Lived Intangible Assets [Line Items]      
Estimated amortization period     15 years
Other Business Combinations | Capitalized software      
Finite-Lived Intangible Assets [Line Items]      
Intangible assets     $ 670
Other Business Combinations | Capitalized software | Minimum      
Finite-Lived Intangible Assets [Line Items]      
Estimated amortization period     7 years
Other Business Combinations | Capitalized software | Maximum      
Finite-Lived Intangible Assets [Line Items]      
Estimated amortization period     8 years
Other Business Combinations | Trade names      
Finite-Lived Intangible Assets [Line Items]      
Intangible assets     $ 100
v3.24.1.1.u2
ACQUISITIONS - Preliminary Purchase Consideration of the Acquired Assets and Assumed Liabilities (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Sep. 30, 2023
Mar. 31, 2023
Business Acquisition [Line Items]      
Goodwill $ 410,772 $ 409,563 $ 409,042
Celtic      
Business Acquisition [Line Items]      
Accounts receivable     7,660
Prepaid expenses and other current assets     103
Property and equipment     5,233
Goodwill     43,899
Total assets acquired     104,095
Accounts payable     9
Accrued expenses and other current liabilities     3,182
Deferred revenue, current     2,741
Other long-term liabilities     13,162
Net assets acquired     85,001
Celtic | Capitalized software      
Business Acquisition [Line Items]      
Intangible assets     12,600
Celtic | Customer relationships      
Business Acquisition [Line Items]      
Intangible assets     33,800
Celtic | Non-compete agreements      
Business Acquisition [Line Items]      
Intangible assets     200
Celtic | Trade names      
Business Acquisition [Line Items]      
Intangible assets     $ 600
v3.24.1.1.u2
PREPAID EXPENSES AND OTHER CURRENT ASSETS (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Sep. 30, 2023
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]    
Inventory $ 3,978 $ 4,138
Prepaid licenses 3,613 3,115
Prepaid insurance 929 697
Notes receivable — current portion 0 4
Other current assets 7,282 4,495
Prepaid expenses and other current assets $ 15,802 $ 12,449
v3.24.1.1.u2
GOODWILL AND INTANGIBLE ASSETS - Changes in Goodwill (Details)
$ in Thousands
6 Months Ended
Mar. 31, 2024
USD ($)
Goodwill [Roll Forward]  
Goodwill, beginning $ 409,563
Goodwill attributable to preliminary purchase price adjustments and acquisitions during the six months ended March 31, 2024 1,209
Goodwill, ending 410,772
Software and Services  
Goodwill [Roll Forward]  
Goodwill, beginning 287,613
Goodwill attributable to preliminary purchase price adjustments and acquisitions during the six months ended March 31, 2024 1,209
Goodwill, ending 288,822
Merchant Services  
Goodwill [Roll Forward]  
Goodwill, beginning 121,950
Goodwill attributable to preliminary purchase price adjustments and acquisitions during the six months ended March 31, 2024 0
Goodwill, ending 121,950
Other  
Goodwill [Roll Forward]  
Goodwill, beginning 0
Goodwill attributable to preliminary purchase price adjustments and acquisitions during the six months ended March 31, 2024 0
Goodwill, ending $ 0
v3.24.1.1.u2
GOODWILL AND INTANGIBLE ASSETS - Intangible Assets (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Sep. 30, 2023
Finite-Lived Intangible Assets [Line Items]          
Finite-lived intangible assets, cost $ 336,479   $ 336,479    
Finite-lived intangible assets, accumulated amortization (115,377)   (115,377)    
Finite-lived intangible assets, carrying value 221,102   221,102    
Total identifiable intangible assets, cost 336,522   336,522    
Total identifiable intangible assets, carrying value 221,145   221,145   $ 226,952
Amortization expense of intangible assets 5,270 $ 5,157 10,505 $ 10,216  
Trademarks          
Finite-Lived Intangible Assets [Line Items]          
Indefinite-lived intangible assets 43   43    
Merchant relationships          
Finite-Lived Intangible Assets [Line Items]          
Finite-lived intangible assets, cost 310,721   310,721    
Finite-lived intangible assets, accumulated amortization (106,892)   (106,892)    
Finite-lived intangible assets, carrying value $ 203,829   $ 203,829    
Merchant relationships | Minimum          
Finite-Lived Intangible Assets [Line Items]          
Amortization life 9 years   9 years    
Merchant relationships | Maximum          
Finite-Lived Intangible Assets [Line Items]          
Amortization life 25 years   25 years    
Non-compete agreements          
Finite-Lived Intangible Assets [Line Items]          
Finite-lived intangible assets, cost $ 418   $ 418    
Finite-lived intangible assets, accumulated amortization (267)   (267)    
Finite-lived intangible assets, carrying value $ 151   $ 151    
Non-compete agreements | Minimum          
Finite-Lived Intangible Assets [Line Items]          
Amortization life 3 years   3 years    
Non-compete agreements | Maximum          
Finite-Lived Intangible Assets [Line Items]          
Amortization life 6 years   6 years    
Website and brand development costs          
Finite-Lived Intangible Assets [Line Items]          
Finite-lived intangible assets, cost $ 103   $ 103    
Finite-lived intangible assets, accumulated amortization (71)   (71)    
Finite-lived intangible assets, carrying value $ 32   $ 32    
Website and brand development costs | Minimum          
Finite-Lived Intangible Assets [Line Items]          
Amortization life 3 years   3 years    
Website and brand development costs | Maximum          
Finite-Lived Intangible Assets [Line Items]          
Amortization life 4 years   4 years    
Trade names          
Finite-Lived Intangible Assets [Line Items]          
Finite-lived intangible assets, cost $ 6,131   $ 6,131    
Finite-lived intangible assets, accumulated amortization (3,908)   (3,908)    
Finite-lived intangible assets, carrying value $ 2,223   $ 2,223    
Trade names | Minimum          
Finite-Lived Intangible Assets [Line Items]          
Amortization life 3 years   3 years    
Trade names | Maximum          
Finite-Lived Intangible Assets [Line Items]          
Amortization life 7 years   7 years    
Residual buyouts          
Finite-Lived Intangible Assets [Line Items]          
Finite-lived intangible assets, cost $ 18,686   $ 18,686    
Finite-lived intangible assets, accumulated amortization (4,134)   (4,134)    
Finite-lived intangible assets, carrying value $ 14,552   $ 14,552    
Amortization life 8 years   8 years    
Referral and exclusivity agreements          
Finite-Lived Intangible Assets [Line Items]          
Finite-lived intangible assets, cost $ 420   $ 420    
Finite-lived intangible assets, accumulated amortization (105)   (105)    
Finite-lived intangible assets, carrying value $ 315   $ 315    
Amortization life 5 years   5 years    
v3.24.1.1.u2
GOODWILL AND INTANGIBLE ASSETS - Future Amortization Expense (Details)
$ in Thousands
Mar. 31, 2024
USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]  
2024 (six months remaining) $ 10,435
2025 20,798
2026 20,326
2027 19,706
2028 19,121
Thereafter 130,716
Finite-lived intangible assets, carrying value $ 221,102
v3.24.1.1.u2
ACCRUED EXPENSES AND OTHER LIABILITIES (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Sep. 30, 2023
Accrued expenses and other current liabilities:    
Accrued wages, bonuses, commissions and vacation $ 6,290 $ 8,713
Accrued interest 1,004 1,313
Accrued contingent consideration — current portion 3,868 6,825
Escrow liabilities 2,118 3,965
Customer deposits 1,061 1,258
Employee health self-insurance liability 1,058 1,014
Accrued interchange 2,066 2,191
Other current liabilities 9,389 12,461
Accrued expenses and other current liabilities 26,854 37,740
Long-term Liabilities    
Accrued contingent consideration — long-term portion 101 1,414
Deferred tax liability — long-term 17,125 19,646
Other long-term liabilities 1,128 3,083
Total other long-term liabilities $ 18,354 $ 24,143
v3.24.1.1.u2
LONG-TERM DEBT, NET - Schedule of Long-term Debt (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Sep. 30, 2023
Feb. 18, 2020
Debt Instrument [Line Items]      
Debt issuance costs, net $ (2,822) $ (4,424)  
Total long-term debt, net of issuance costs 369,615 385,081  
Less current portion of long-term debt (26,223) 0  
Long-term debt, net of current portion 343,392 385,081  
Line of Credit | Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility      
Debt Instrument [Line Items]      
Long-term debt 346,214 272,505  
Exchangeable Notes | 1% Exchangeable Senior Notes due 2025      
Debt Instrument [Line Items]      
Long-term debt 26,223 117,000  
Debt issuance costs, net $ (216) $ (1,501)  
Stated interest rate (percent) 1.00%   1.00%
v3.24.1.1.u2
LONG-TERM DEBT, NET - Additional Information (Details)
1 Months Ended 3 Months Ended 6 Months Ended
Jan. 18, 2024
USD ($)
May 08, 2023
USD ($)
Feb. 18, 2020
USD ($)
Feb. 13, 2020
USD ($)
$ / shares
shares
Dec. 31, 2023
USD ($)
Mar. 31, 2024
USD ($)
Mar. 31, 2023
USD ($)
Mar. 31, 2024
USD ($)
Mar. 31, 2023
USD ($)
Sep. 30, 2023
USD ($)
Sep. 30, 2020
USD ($)
Debt Instrument [Line Items]                      
Proceeds from sale of exchangeable senior note hedges               $ 1,238,000 $ 0    
Amortization of debt issuance costs           $ 262,000 $ 368,000 676,000 729,000    
Unamortized debt issuance costs           2,822,000   2,822,000   $ 4,424,000  
Repayments of convertible debt               87,840,000 0    
Exchangeable notes, fair value           25,043,000   25,043,000      
Payments for note hedge transactions $ 433,000     $ 28,676,000              
Sale of note hedge warrants 987,000       $ 250,000            
Loss on sale of exchangeable senior note hedges 245,000             245,000 0    
Payments for repurchases of warrants               552,000 0    
Gain on repurchases of warrants 105,000             105,000 0    
Debt issuance costs incurred           0   0 265,000    
Class A Common Stock                      
Debt Instrument [Line Items]                      
Warrants outstanding ( in shares) | shares       3,376,391              
Warrants sold in connection with the issuance of the exchangeable notes (in USD per share) | $ / shares       $ 62.88              
Proceeds from issuance of warrants       $ 14,669,000              
1% Exchangeable Senior Notes due 2025 | Exchangeable Notes                      
Debt Instrument [Line Items]                      
Original principal amount     $ 138,000,000     $ 26,223,000   $ 26,223,000      
Stated interest rate (percent)     1.00%     1.00%   1.00%      
Proceeds from sale of exchangeable senior note hedges     $ 132,762,000                
Amortization of debt issuance costs           $ 104,000 $ 233,000 $ 359,000 $ 460,000    
Unamortized debt issuance costs           216,000   216,000   1,501,000  
Debt aggregate repurchase amount 90,777,000                   $ 21,000,000
Repayments of convertible debt 87,391,000                    
Debt interest, repurchase amount 386,000                    
Debt issuance costs written off 926,000                    
Gain on retirement of debt $ 2,397,000                    
Long-term debt           26,223,000   26,223,000   117,000,000  
Payments for repurchases of warrants         $ 119,000            
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit                      
Debt Instrument [Line Items]                      
Long-term debt           $ 346,214,000   $ 346,214,000   $ 272,505,000  
Commitment Fee               0.30%      
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | One, Two, Three or Six-month SOFR                      
Debt Instrument [Line Items]                      
Basis spread on variable rate (percent)               3.00%      
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | SOFR plus 1%                      
Debt Instrument [Line Items]                      
Basis spread on variable rate (percent)               2.00%      
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Minimum | One, Two, Three or Six-month SOFR                      
Debt Instrument [Line Items]                      
Basis spread on variable rate (percent)   2.00%                  
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Minimum | SOFR plus 1%                      
Debt Instrument [Line Items]                      
Basis spread on variable rate (percent)   1.00%                  
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Maximum | One, Two, Three or Six-month SOFR                      
Debt Instrument [Line Items]                      
Basis spread on variable rate (percent)   3.00%                  
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Maximum | SOFR plus 1%                      
Debt Instrument [Line Items]                      
Basis spread on variable rate (percent)   2.00%                  
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Revolving Credit Facility                      
Debt Instrument [Line Items]                      
Revolving line of credit borrowing capacity   $ 450,000,000                  
Optional addition to borrowing capacity   $ 100,000,000                  
Consolidation basis   1                  
Debt covenant, minimum consolidated interest coverage ratio   3.0       4.1   4.1      
Debt covenant, maximum total leverage ratio   5.0       3.5   3.5      
Commitment fee multiplier   $ 450,000,000                  
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Revolving Credit Facility | One, Two, Three or Six-month SOFR                      
Debt Instrument [Line Items]                      
Basis spread on variable rate (percent)   0.10%                  
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Revolving Credit Facility | Federal Funds Rate                      
Debt Instrument [Line Items]                      
Basis spread on variable rate (percent)   0.50%                  
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Revolving Credit Facility | Secured Overnight Financing Rate (SOFR)                      
Debt Instrument [Line Items]                      
Basis spread on variable rate (percent)   1.00%                  
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Revolving Credit Facility | Adjusted Term SOFR                      
Debt Instrument [Line Items]                      
Basis spread on variable rate (percent)   0.00%                  
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Revolving Credit Facility | Base Rate                      
Debt Instrument [Line Items]                      
Basis spread on variable rate (percent)   1.00%                  
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Revolving Credit Facility | Minimum                      
Debt Instrument [Line Items]                      
Commitment Fee   0.15%                  
Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility | Line of Credit | Revolving Credit Facility | Maximum                      
Debt Instrument [Line Items]                      
Commitment Fee   0.30%                  
v3.24.1.1.u2
LONG-TERM DEBT, NET - Consolidated Total Net Leverage Ratio (Details) - Revolving lines of credit to banks under the 2023 Senior Secured Credit Facility
6 Months Ended
May 08, 2023
Mar. 31, 2024
Line of Credit    
Debt Instrument [Line Items]    
Commitment Fee   0.30%
Revolving Credit Facility | Line of Credit | Minimum    
Debt Instrument [Line Items]    
Commitment Fee 0.15%  
Revolving Credit Facility | Line of Credit | Maximum    
Debt Instrument [Line Items]    
Commitment Fee 0.30%  
Revolving Credit Facility | Line of Credit | Base Rate    
Debt Instrument [Line Items]    
Basis spread on variable rate (percent) 1.00%  
Greater than 3.00 to 1.0 | Revolving Credit Facility | Line of Credit    
Debt Instrument [Line Items]    
Net leverage ratio 3.0  
Commitment Fee 0.30%  
Greater than 3.00 to 1.0 | Revolving Credit Facility | Line of Credit | Base Rate    
Debt Instrument [Line Items]    
Basis spread on variable rate (percent) 2.00%  
Greater than 3.00 to 1.0 | Revolving Credit Facility | Letter of Credit    
Debt Instrument [Line Items]    
Letter of Credit Fee 3.00%  
Greater than 3.00 to 1.0 | Revolving Credit Facility | Secured Debt    
Debt Instrument [Line Items]    
Basis spread on variable rate (percent) 3.00%  
Greater than 2.50 to 1.0 but less than 3.00 to 1.00 | Revolving Credit Facility | Line of Credit    
Debt Instrument [Line Items]    
Commitment Fee 0.25%  
Greater than 2.50 to 1.0 but less than 3.00 to 1.00 | Revolving Credit Facility | Line of Credit | Minimum    
Debt Instrument [Line Items]    
Net leverage ratio 2.5  
Greater than 2.50 to 1.0 but less than 3.00 to 1.00 | Revolving Credit Facility | Line of Credit | Maximum    
Debt Instrument [Line Items]    
Net leverage ratio 3.00  
Greater than 2.50 to 1.0 but less than 3.00 to 1.00 | Revolving Credit Facility | Line of Credit | Base Rate    
Debt Instrument [Line Items]    
Basis spread on variable rate (percent) 1.50%  
Greater than 2.50 to 1.0 but less than 3.00 to 1.00 | Revolving Credit Facility | Letter of Credit    
Debt Instrument [Line Items]    
Letter of Credit Fee 2.50%  
Greater than 2.50 to 1.0 but less than 3.00 to 1.00 | Revolving Credit Facility | Secured Debt    
Debt Instrument [Line Items]    
Basis spread on variable rate (percent) 2.50%  
Greater than 2.00 to 1.00 but less than 2.50 to 1.0 | Revolving Credit Facility | Line of Credit    
Debt Instrument [Line Items]    
Commitment Fee 0.20%  
Greater than 2.00 to 1.00 but less than 2.50 to 1.0 | Revolving Credit Facility | Line of Credit | Minimum    
Debt Instrument [Line Items]    
Net leverage ratio 2.0  
Greater than 2.00 to 1.00 but less than 2.50 to 1.0 | Revolving Credit Facility | Line of Credit | Maximum    
Debt Instrument [Line Items]    
Net leverage ratio 2.50  
Greater than 2.00 to 1.00 but less than 2.50 to 1.0 | Revolving Credit Facility | Line of Credit | Base Rate    
Debt Instrument [Line Items]    
Basis spread on variable rate (percent) 1.25%  
Greater than 2.00 to 1.00 but less than 2.50 to 1.0 | Revolving Credit Facility | Letter of Credit    
Debt Instrument [Line Items]    
Letter of Credit Fee 2.25%  
Greater than 2.00 to 1.00 but less than 2.50 to 1.0 | Revolving Credit Facility | Secured Debt    
Debt Instrument [Line Items]    
Basis spread on variable rate (percent) 2.25%  
Greater than 2.00 to 1.00 | Revolving Credit Facility | Line of Credit    
Debt Instrument [Line Items]    
Net leverage ratio 2.0  
Commitment Fee 0.15%  
Greater than 2.00 to 1.00 | Revolving Credit Facility | Line of Credit | Base Rate    
Debt Instrument [Line Items]    
Basis spread on variable rate (percent) 1.00%  
Greater than 2.00 to 1.00 | Revolving Credit Facility | Letter of Credit    
Debt Instrument [Line Items]    
Letter of Credit Fee 2.00%  
Greater than 2.00 to 1.00 | Revolving Credit Facility | Secured Debt    
Debt Instrument [Line Items]    
Basis spread on variable rate (percent) 2.00%  
v3.24.1.1.u2
INCOME TAXES (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Jun. 25, 2018
Class of Stock [Line Items]          
Provision for (benefit from) income taxes $ 580 $ (563) $ 762 $ (181)  
Percent of tax benefits payable to continuing equity owners 85.00%   85.00%   85.00%
Tax benefits retained (percent)         15.00%
Period of payment to continuing equity owners     24 years    
Minimum          
Class of Stock [Line Items]          
Expected payments for repurchase of redeemable noncontrolling interest $ 0   $ 0    
Maximum          
Class of Stock [Line Items]          
Expected payments for repurchase of redeemable noncontrolling interest 3,256   3,256    
Class B Common Stock | Continuing Equity Owner          
Class of Stock [Line Items]          
Increase in net deferred tax assets     286    
Tax benefit     243    
Deferred tax asset recognized 38,009   38,009    
Tax benefits due to continuing equity owners $ 40,323   $ 40,323    
Common Stock | Class A Common Stock          
Class of Stock [Line Items]          
Redemption of common units in i3 Verticals, LLC (in shares) 40,718 9,924 40,718    
Common Stock | Class B Common Stock          
Class of Stock [Line Items]          
Redemption of common units in i3 Verticals, LLC (in shares) (40,718) (9,924)      
v3.24.1.1.u2
LEASES - Additional Information (Details)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
USD ($)
lease
Mar. 31, 2023
USD ($)
Mar. 31, 2024
USD ($)
lease
Mar. 31, 2023
USD ($)
Leases [Abstract]        
Number of finance leases | lease 0   0  
Weighted-average remaining lease term 2 years 4 years 2 years 4 years
Weighted-average discount rate of operating leases 7.40% 7.30% 7.40% 7.30%
Operating lease costs $ 1,318 $ 1,405 $ 2,651 $ 2,909
Variable lease costs 39 9 49 20
Short-term rent expense $ 41 $ 75 $ 86 $ 110
v3.24.1.1.u2
LEASES - Maturities of Lease Liabilities (Details)
$ in Thousands
Mar. 31, 2024
USD ($)
Leases [Abstract]  
2024 (six months remaining) $ 2,598
2025 4,984
2026 3,874
2027 1,668
2028 755
Thereafter 1,261
Total future minimum lease payments (undiscounted) 15,140
Less: present value discount (1,357)
Present value of lease liability 13,783
Short-term leases $ 39
v3.24.1.1.u2
FAIR VALUE MEASUREMENTS (Details) - USD ($)
$ in Thousands
6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Sep. 30, 2023
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]      
Exchangeable notes, fair value $ 25,043    
Accrued Contingent Consideration      
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]      
Balance, beginning 8,239 $ 22,833  
Contingent consideration accrued at time of business combination 170 760  
Change in fair value of contingent consideration included in Operating expenses (527) 3,722  
Contingent consideration paid (3,913) (5,056)  
Balance, ending 3,969 $ 22,259  
Accrued Expenses and Other Current Liabilities      
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]      
Contingent consideration 3,868   $ 6,825
Other Long-term Liabilities      
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]      
Contingent consideration $ 101   $ 1,414
v3.24.1.1.u2
EQUITY-BASED COMPENSATION - Share-based Compensation Expense (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Equity-based compensation expense $ 5,777 $ 6,802 $ 12,285 $ 13,648
Stock options        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Equity-based compensation expense 4,554 5,992 9,523 12,280
Restricted stock units        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Equity-based compensation expense $ 1,223 $ 810 $ 2,762 $ 1,368
v3.24.1.1.u2
EQUITY-BASED COMPENSATION - Additional Information (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
May 31, 2021
Sep. 30, 2020
May 31, 2018
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]              
Income tax benefits related to equity-based compensation $ 927 $ 1,215 $ 2,005 $ 2,404      
Granted, weighted average grant date fair value (in USD per share)     $ 10.54        
Unrecognized compensation expense related to unvested options at end of period 22,046   $ 22,046        
Period for recognition of unrecognized compensation cost     2 years 8 months 4 days        
Fair value of stock options that vested 10,853   $ 17,248        
Restricted stock units              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]              
Period for recognition of unrecognized compensation cost     3 years 3 days        
Cost not yet recognized, amount 14,329   $ 14,329        
Vested in period, fair value $ 3,718   $ 4,416        
2018 Equity Incentive Award Plan              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]              
Shares available for grant under the plan (in shares) 1,259,827   1,259,827       3,500,000
Additional Class A common shares added at the beginning of calendar year as percentage of common stock outstanding at end of previous year (percent)             4.00%
2020 Equity Incentive Award Plan              
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]              
Shares available for grant under the plan (in shares) 1,230,668   1,230,668   3,000,000 1,500,000  
v3.24.1.1.u2
EQUITY-BASED COMPENSATION - Fair Value of Stock Option Awards (Details) - Stock options
6 Months Ended 12 Months Ended
Mar. 31, 2024
Sep. 30, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Expected volatility (percent) 52.10% 54.90%
Expected dividend yield (percent) 0.00% 0.00%
Expected term (years) 6 years 6 years
Risk-free interest rate (percent) 4.10% 3.90%
v3.24.1.1.u2
EQUITY-BASED COMPENSATION - Stock Option Activity (Details) - $ / shares
6 Months Ended
Mar. 31, 2024
Stock Options  
Outstanding at beginning of period (in shares) 8,576,670
Granted (in shares) 944,556
Exercised (in shares) (32,517)
Forfeited (in shares) (230,180)
Outstanding at end of period (in shares) 9,258,529
Options exercisable at end of period (in shares) 6,602,597
Weighted Average Exercise Price  
Outstanding at beginning of period (in USD per share) $ 25.16
Granted (in USD per share) 19.23
Exercised (in USD per share) 18.14
Forfeited (in USD per share) 27.57
Outstanding at end of period (in USD per share) 24.52
Exercisable, weighted average exercise price (in USD per share) $ 25.08
v3.24.1.1.u2
EQUITY-BASED COMPENSATION - RSU Activity (Details) - Restricted stock units
6 Months Ended
Mar. 31, 2024
$ / shares
shares
Restricted Stock Units  
Outstanding at beginning of period (in shares) | shares 874,024
Granted (in shares) | shares 258,684
Vested (in shares) | shares (172,159)
Forfeited (in shares) | shares (32,084)
Outstanding at end of period (in shares) | shares 928,465
Weighted Average Grant Date Fair Value  
Outstanding at beginning of period (in USD per share) | $ / shares $ 24.95
Granted (in USD per share) | $ / shares 19.26
Vested (in USD per share) | $ / shares 25.65
Forfeited (in USD per share) | $ / shares 24.86
Outstanding at end of period (in USD per share) | $ / shares $ 23.24
v3.24.1.1.u2
COMMITMENTS AND CONTINGENCIES- Additional Information (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Commitments and Contingencies Disclosure [Abstract]        
Rent expense $ 1,359 $ 1,480 $ 2,737 $ 3,019
v3.24.1.1.u2
COMMITMENTS AND CONTINGENCIES - Minimum Fee Commitments (Details)
$ in Thousands
Mar. 31, 2024
USD ($)
Commitments and Contingencies Disclosure [Abstract]  
2024 (six months remaining) $ 2,177
2025 728
2026 240
2027 60
2028 0
Thereafter 0
Total $ 3,205
v3.24.1.1.u2
COMMITMENTS AND CONTINGENCIES - S&S Litigation (Details) - USD ($)
$ in Thousands
12 Months Ended
Oct. 04, 2021
Sep. 30, 2018
Software & Services, LLC ("S&S")    
Loss Contingencies [Line Items]    
Total purchase consideration   $ 17,000
S & S Vs. State    
Loss Contingencies [Line Items]    
Loss contingency, damages sought, value $ 15,000  
S & S Vs. Sheriffs    
Loss Contingencies [Line Items]    
Loss contingency, damages sought, value $ 7,000  
v3.24.1.1.u2
RELATED PARTY TRANSACTIONS (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Jun. 25, 2018
Related Party Transaction [Line Items]    
Percent of tax benefits payable to continuing equity owners 85.00% 85.00%
Class B Common Stock | Continuing Equity Owner    
Related Party Transaction [Line Items]    
Tax benefits due to continuing equity owners $ 40,323  
v3.24.1.1.u2
SEGMENTS (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Sep. 30, 2023
Segment Reporting Information [Line Items]          
Revenue $ 94,542 $ 93,872 $ 186,532 $ 179,901  
Other costs of services (21,180) (19,930) (41,604) (38,999)  
Residuals 11,316 10,829 22,325 21,150  
Processing margin 84,678 84,771 167,253 162,052  
Residuals (11,316) (10,829) (22,325) (21,150)  
Selling, general and administrative (54,162) (57,204) (107,694) (108,207)  
Depreciation and amortization (10,069) (9,015) (19,808) (17,691)  
Change in fair value of contingent consideration 290 (2,279) 527 (3,722)  
Income from operations 9,421 5,444 17,953 11,282  
Total assets 865,542 883,026 865,542 883,026 $ 881,493
Goodwill 410,772 409,042 410,772 409,042 409,563
Software and Services          
Segment Reporting Information [Line Items]          
Revenue 59,483 60,797 116,072 114,010  
Other costs of services (4,908) (4,229) (9,217) (7,752)  
Residuals 735 799 1,353 1,322  
Processing margin 55,310 57,367 108,208 107,580  
Residuals (735) (799) (1,353) (1,322)  
Total assets 593,219 620,126 593,219 620,126  
Goodwill 288,822 287,092 288,822 287,092 287,613
Merchant Services          
Segment Reporting Information [Line Items]          
Revenue 35,075 33,094 70,497 65,928  
Other costs of services (16,289) (15,719) (32,423) (31,286)  
Residuals 10,587 10,039 20,987 19,848  
Processing margin 29,373 27,414 59,061 54,490  
Residuals (10,587) (10,039) (20,987) (19,848)  
Total assets 212,082 205,898 212,082 205,898  
Goodwill 121,950 121,950 121,950 121,950 121,950
Other          
Segment Reporting Information [Line Items]          
Revenue (16) (19) (37) (37)  
Other costs of services 17 18 36 39  
Residuals (6) (9) (15) (20)  
Processing margin (5) (10) (16) (18)  
Residuals 6 9 15 20  
Total assets 60,241 57,002 60,241 57,002  
Goodwill $ 0 $ 0 $ 0 $ 0 $ 0
v3.24.1.1.u2
NON-CONTROLLING INTEREST - Additional Information (Details) - i3Verticals, LLC - shares
Mar. 31, 2024
Mar. 31, 2023
Noncontrolling Interest [Line Items]    
Non-controlling interest, common units (in shares) 23,416,518 23,167,730
Non-controlling interest, ownership interest (percent) 70.00% 69.60%
v3.24.1.1.u2
NON-CONTROLLING INTEREST - Ownership Interest (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Noncontrolling Interest [Abstract]        
Net income attributable to non-controlling interest $ 1,470 $ (228) $ 1,908 $ 181
Redemption of common units in i3 Verticals, LLC     (384) (86)
Allocation of equity to non-controlling interests     3,750 299
Net transfers to non-controlling interests     3,366 213
Change from net income attributable to non-controlling interests and net transfers to non-controlling interests     $ 5,274 $ 394
v3.24.1.1.u2
EARNINGS PER SHARE - Basic and Diluted (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Dec. 31, 2023
Mar. 31, 2023
Dec. 31, 2022
Mar. 31, 2024
Mar. 31, 2023
Numerator            
Net income (loss) $ 3,348 $ 1,536 $ (192) $ 169 $ 4,884 $ (23)
Less: Net income (loss) attributable to non-controlling interest 1,470   (228)   1,908 181
Net income (loss) attributable to i3 Verticals, Inc. $ 1,878   $ 36   $ 2,976 $ (204)
Denominator            
Weighted average shares of Class A common stock outstanding - basic (in shares) 23,331,239   23,135,898   23,299,214 23,066,499
Basic net income (loss) per share (in USD per share) $ 0.08   $ 0.00   $ 0.13 $ (0.01)
Class A Common Stock            
Numerator            
Net income (loss) $ 3,348   $ (192)   $ 4,884 $ (23)
Less: Net income (loss) attributable to non-controlling interest 1,470   (228)   1,908 181
Net income (loss) attributable to i3 Verticals, Inc. $ 1,878   $ 36   $ 2,976 $ (204)
Denominator            
Weighted average shares of Class A common stock outstanding - basic (in shares) 23,331,239   23,135,898   23,299,214 23,066,499
v3.24.1.1.u2
EARNINGS PER SHARE - Diluted (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Numerator        
Net income attributable to Class A common stockholders $ 1,878 $ 36 $ 2,976 $ (204)
Denominator        
Weighted average shares of Class A common stock outstanding - basic (in shares) 23,331,239 23,135,898 23,299,214 23,066,499
Weighted average shares of Class A common stock outstanding - diluted (in shares) 23,718,474 34,269,140 23,726,720 23,066,499
Diluted net income (loss) per share (in USD per share) $ 0.08 $ (0.00) $ 0.13 $ (0.01)
Class A Common Stock        
Numerator        
Net income attributable to Class A common stockholders $ 1,878 $ 36 $ 2,976 $ (204)
Reallocation of net loss assuming conversion of common units 0 (171) 0  
Net income (loss) attributable to Class A common stockholders - diluted $ 1,878 $ (135) $ 2,976  
Denominator        
Weighted average shares of Class A common stock outstanding - basic (in shares) 23,331,239 23,135,898 23,299,214 23,066,499
Weighted average effect of dilutive securities (in shares) 387,235 11,133,242 427,506  
Weighted average shares of Class A common stock outstanding - diluted (in shares) 23,718,474 34,269,140 23,726,720  
Diluted net income (loss) per share (in USD per share) $ 0.08 $ (0.00) $ 0.13  
v3.24.1.1.u2
EARNINGS PER SHARE - Antidilutive Securities (Details) - $ / shares
3 Months Ended 6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Mar. 31, 2024
Mar. 31, 2023
Feb. 13, 2020
Class A Common Stock          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Exchangeable notes, exchange price per share (in USD per share) $ 40.87   $ 40.87    
Warrants sold in connection with the issuance of the exchangeable notes (in USD per share)         $ 62.88
Class B Common Stock          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Antidilutive securities excluded from computation of earnings per share (in shares) 10,091,604   10,092,504    
Class B Common Stock          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Antidilutive securities excluded from computation of earnings per share (in shares)       10,114,598  
Out-of-the-money Options          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Antidilutive securities excluded from computation of earnings per share (in shares) 7,852,595 4,018,042 8,246,542 5,165,478  
Employee Stock Options and Restricted Stock Units (RSUs)          
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]          
Antidilutive securities excluded from computation of earnings per share (in shares)       633,453  
v3.24.1.1.u2
SIGNIFICANT NON-CASH TRANSACTIONS (Details) - USD ($)
$ in Thousands
6 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Cash Flow, Noncash Investing and Financing Activities Disclosure [Abstract]    
Acquisition date fair value of contingent consideration in connection with business combinations $ 170 $ 760
Debt issuance costs financed with proceeds from the 2023 Senior Secured Credit Facility 0 178
Consideration accrued for residual buyouts 252 0
Right-of-use assets obtained in exchange for operating lease obligations $ 1,279 $ 1,098
v3.24.1.1.u2
Label Element Value
Accounting Standards Update [Extensible Enumeration] us-gaap_AccountingStandardsUpdateExtensibleList Accounting Standards Update 2020-06 [Member]

i3 Verticals (NASDAQ:IIIV)
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