New innovations connect products across
Intuit’s platform to deliver seamless, done-for-you experiences for
consumers and businesses
Intuit Inc. (Nasdaq: INTU), the global financial technology
platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and
Mailchimp, today shared the company’s strategy at Investor Day and
unveiled new AI-powered innovations that help consumers make smart
money decisions year-round and fuel business growth on Intuit’s
platform, supercharged with an AI-powered financial assistant in
customers’ pockets.
“Intuit’s AI-driven expert platform delivers seamless,
connected, done-for-you experiences that help customers make more
money with less work and have complete confidence in every
financial decision,” said Sasan Goodarzi, Intuit's chief executive
officer. “Built on years of investments in our data and AI
capabilities, Intuit’s platform is perfectly positioned to fuel the
financial success of consumers and businesses around the
world.”
Make smart money decisions year-round with seamless
integration of TurboTax and Credit Karma on one consumer financial
platform
Consumers are trying to make ends meet, get out of debt, and
save money. Upcoming innovations across TurboTax and Credit Karma
will deliver a single, connected consumer financial platform that
delivers insights and recommendations year-round and done-for-you
experiences at tax time.
Credit Karma members will soon have access to their own
personalized and interactive Financial Summary with tax, spending,
credit, and debt insights all in one place. Members who link their
accounts will be able to see when their spending could exceed
monthly income with explanations of essential and non-essential
spending and how it is impacting their ability to save money. When
they receive a pay increase, Credit Karma will proactively update
their estimated tax refund and members will be able to see
recommendations about how 401K contributions and adjusting
withholdings can help them increase their refund and save more
toward retirement.
When Credit Karma members receive their W-2 or other tax forms,
they will be able to take a photo through the Credit Karma app and
upload the document right from their mobile device. Intuit Assist,
the generative AI-powered financial assistant, will provide members
a summary of the uploaded tax document and key information like
employer, tips and social security wages. Come tax time, member
information can be pre-filled in their TurboTax return along with
linked accounts and the documents they’ve uploaded throughout the
year, saving them time and giving them confidence they are getting
their best tax outcome.
As one connected consumer financial platform, Credit Karma
members will be able to file their taxes right from the Credit
Karma app through a seamless filing experience powered by TurboTax
- no need to track down another login and password. Because faster
access to cash matters, members can choose to access their refund
up to five days early by filing with TurboTax and having their
refund deposited directly into their Credit Karma Money
account.
Fuel business growth with a single, connected business
platform
Today, businesses use 10 different apps and because they are not
connected, they do not have a holistic view of how their business
is performing. To solve this challenge, Intuit is more deeply
connecting QuickBooks and Mailchimp with new AI-powered automations
and done-for-you experiences that will help customers grow their
business while dramatically reducing manual work.
When business owners log into QuickBooks, they will see a
business feed with powerful new insights on projected cash flow,
identified invoices that are overdue, or will be soon, and
marketing and revenue opportunities with recommendations for how AI
can take the work off their plate. Business owners will be able to
generate invoices, business proposals, estimates, and email
marketing campaigns at the click of a button, without the need to
manually enter data. Business owners can quickly review content,
make changes, and hit send in minutes, reducing the amount of work
needed to get paid, convert prospects, manage customers, and drive
repeat business, all from within QuickBooks.
It’s not just about getting the estimate, or sending an invoice;
it’s actually about getting paid. New innovations will
automatically notify business owners if an upcoming cashflow dip is
predicted based on connected bank account balances, unpaid
invoices, and the data on when those invoices have historically
been paid. New AI-generated invoice reminders will make it easier
than ever for businesses to remind customers to pay them. Business
owners will also be able to see if their business has been
pre-qualified for a QuickBooks Line of Credit1, review a
pre-populated application, provide any additional information
needed to complete it, and apply without ever leaving QuickBooks.
These new innovations will be powered by Intuit Assist and
Mailchimp’s CRM capabilities, coming soon to QuickBooks US and
Canada customers.
Intuit is unveiling these upcoming innovations just over a week
after the launch of Intuit Enterprise Suite, which is designed for
larger and more complex multi-entity businesses that are focused on
growth. Intuit Enterprise Suite is an all-in-one configurable
solution with payments and bill pay, project profitability,
multi-entity financial management, payroll, human resources, and
marketing, all catered towards complex business needs and sold
together.
Supercharged financial assistant in your pocket with more
AI-powered expertise
Today, assisted tax prep is fragmented, manual, and expensive
with little price transparency. It can take over a month to have
taxes done by a CPA and get a refund. New TurboTax Live innovations
enable our experts to complete a customers’ taxes virtually in as
little as 30 minutes at a competitive price.
Customers will have the option to connect with a personal tax
expert who is local to their area and has experience with their
specific tax situation, whether it’s a question about investments,
self-employed tax deductions, or payroll taxes. Customers will be
able to share personal and financial information they’ve provided
between TurboTax, Credit Karma, and QuickBooks so data entry truly
is done-for-you. Customers will also be able to follow along with
their expert’s progress in the Full Service hub within the TurboTax
mobile app.
These upcoming innovations will disrupt the assisted tax model,
giving consumers and small and mid-market businesses complete
confidence while putting more money in their pocket, all powered by
Intuit’s Virtual Expert Platform and Intuit Assist.
Investor Day: How to Participate
These innovations and more will be shown at Intuit Investor Day
2024. The half-day event will be broadcast live via webcast on
Intuit’s website at https://investors.intuit.com/news-events. A
replay of the video broadcast will be available on Intuit’s website
approximately three hours after the meeting ends.
About Intuit
Intuit is the global financial technology platform that powers
prosperity for the people and communities we serve. With
approximately 100 million customers worldwide using products such
as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe
that everyone should have the opportunity to prosper. We never stop
working to find new, innovative ways to make that possible. Please
visit us at Intuit.com and find us on social for the latest
information about Intuit and our products and services.
Forward-looking statements
In this press release, we announce plans or intentions regarding
functionality that is not yet delivered. These statements do not
represent an obligation to deliver this functionality to customers
and should not be relied on in making a purchasing decision or an
investment decision.
This press release contains forward-looking statements,
including expectations regarding: our prospects for the business in
FY25 and beyond; demand for our products; changes to our products,
including the continuing use of data and incorporation of AI, and
their impact on our business; availability of our offerings; and
the impact of our strategic decisions on our business.
Because these forward-looking statements involve risks and
uncertainties, there are important factors that could cause our
actual results to differ materially from the expectations expressed
in the forward-looking statements. These risks and uncertainties
may be amplified by the effects of global developments and
conditions or events, including macroeconomic uncertainty and
geopolitical conditions, which have caused significant global
economic instability and uncertainty. Given these risks and
uncertainties, persons reading this communication are cautioned not
to place any undue reliance on such forward-looking statements.
These factors include, without limitation, the following: our
ability to compete successfully; potential governmental
encroachment in our tax business; our ability to develop, deploy,
and use artificial intelligence in our platform and products; our
ability to adapt to technological change and to successfully extend
our platform; our ability to predict consumer behavior; our
reliance on intellectual property; our ability to protect our
intellectual property rights; any harm to our reputation; risk
associated with our ESG and DEI practices; risks associated with
acquisition and divestiture activity; the issuance of equity or
incurrence of debt to fund acquisitions or for general business
purposes; cybersecurity incidents (including those affecting the
third parties we rely on); customer or regulator concerns about
privacy and cybersecurity incidents; fraudulent activities by third
parties using our offerings; our failure to process transactions
effectively; interruption or failure of our information technology;
our ability to maintain critical third-party business
relationships; our ability to attract and retain talent and the
success of our hybrid work model; any deficiency in the quality or
accuracy of our offerings (including the advice given by experts on
our platform); any delays in product launches; difficulties in
processing or filing customer tax submissions; risks associated
with international operations; risk associated with climate change;
changes to public policy, laws or regulations affecting our
businesses; legal proceedings in which we are involved;
fluctuations in the results of our tax business due to seasonality
and other factors beyond our control; changes in tax rates and tax
reform legislation; global economic conditions (including, without
limitation, inflation); exposure to credit, counterparty and other
risks in providing capital to businesses; amortization of acquired
intangible assets and impairment charges; our ability to repay or
otherwise comply with the terms of our outstanding debt; our
ability to repurchase shares or distribute dividends; volatility of
our stock price; our ability to successfully market our offerings;
our expectations regarding the timing and costs associated with our
plan of reorganization (“Plan”); risks related to the preliminary
nature of the estimate of the charges to be incurred in connection
with Plan, which is subject to change; and risks related to any
delays in the timing for implementing the Plan or potential
disruptions to our business or operations as we execute on the
Plan.
More details about these and other risks that may impact our
business are included in our Form 10-K for fiscal 2024 and in our
other SEC filings. You can locate these reports through our website
at http://investors.intuit.com. Forward-looking statements
represent the judgment of the management of Intuit as of the date
of this presentation. Except as required by law, we do not
undertake any duty to update any forward-looking statement or other
information in this presentation.
_________________________ 1 QuickBooks Line of Credit loans are
issued by WebBank.
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version on businesswire.com: https://www.businesswire.com/news/home/20240926448254/en/
Investors Kim Watkins Intuit Inc. 650-944-3324
kim_watkins@intuit.com
Media Kali Fry Intuit Inc. 650-944-3036
kali_fry@intuit.com
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