Upland Qvidian AI Assist enhances the response and proposal process with generative AI
16 May 2024 - 11:05PM
Business Wire
Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based
tools for digital transformation, today announced that Upland
Qvidian continues to enhance the response and proposal process with
its new generative AI model, Qvidian AI Assist. A leader in the RFP
and proposal automation industry, Qvidian is dedicated to helping
teams easily uncover the right responses and quickly create
stand-out proposals and RFx responses with this beta release of
powerful generative AI features.
“At Upland Qvidian, we’re dedicated to building powerful
generative AI tools that our users need to personalize their
proposals,” said Shawn Freligh, Senior Vice President and General
Manager of Content Lifecycle Automation solutions at Upland. “Our
goal is to create generative AI tools that enhance our users’
productivity. Qvidian AI Assist is the first step in providing our
customers with new ways to quickly deliver consistent, compliant,
and responsive proposals and responses that are critical to winning
business.”
Qvidian AI Assist builds on the already powerful
machine-learning features of Qvidian to enhance users’ experiences,
streamline processes, and supercharge their productivity. New
generative AI features introduced for Qvidian’s users include:
- Enhancing AutoFill results with generative AI: Automatic
answering is at the heart of Qvidian’s automation efforts. Qvidian
AI Assist automatically analyzes the context of proposals and
responses, generating relevant content suggestions. Users can
easily see these new AI-generated responses listed in AutoFill
results and insert them into their proposal or response.
- Easily revising and answering with generative AI: Users
can quickly get a jumpstart on content creation or customization to
fit customer’s needs and preferences. With generative AI, users can
tweak and fine-tune wording, incorporate additional information,
and effortlessly revise and refine answers.
- Improving accuracy and consistency with automatic flagging
of AI-generated content: Qvidian AI Assist automatically flags
any AI-generated content to ensure that users are delivering
consistent and compliant responses.
- Getting started faster with pre-made generative AI
prompts: Qvidian AI Assist comes preloaded with prompted
guidance and suggestions to help users revise content in a variety
of ways. Additionally, users can enter their own prompts, save them
to reuse later, and share with other users and roles.
Upland is committed to building features that keep data
isolated, tracked, and secure. Qvidian AI Assist is one of multiple
generative artificial intelligence initiatives that Upland’s AI
Council is implementing across its product stack. “As the security
landscape continues to evolve, Upland is committed to staying ahead
of threats with a dedicated security and compliance team,
year-round live monitoring and reporting, and proactive risk
assessments and coordinated threat responses,” said Dan Doman,
Chief Product Officer at Upland Software. “With all our generative
AI tools and integrations, we have implemented an AI Council and
practice a data-isolation and non-training policy. Information
passed into or returned from generative AI models is never used to
train those models. This prevents unintentional incorporation of
sensitive or private data.”
With Qvidian AI Assist, Qvidian continues its 40+ year trend of
staying on the cutting-edge of the response proposal automation
industry, giving businesses the tools and features they need to
generate unique and customized responses in seconds, improving
productivity and winning more business.
About Upland Software
Upland Software Inc. enables global businesses to work smarter
with over 25 proven cloud software products that increase revenue,
reduce costs, and deliver immediate value. Our solutions cover
digital marketing, knowledge management, contact center service,
sales productivity, content lifecycle automation, and more.
Upland's powerful cloud products are trusted by more than 10,000
global customers. Learn how Upland helps businesses achieve
outcomes that matter at www.uplandsoftware.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240516529169/en/
Lloyd Berry media@uplandsoftware.com
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